Customer associate jobs in New York, NYCreate job alerts

Are you passionate about plants and bringing joy to others? Join Terrart NYC, where we create beautiful, self-sustaining terrariums that bring nature closer to our customers. We’re looking for enthusiastic, customer-focused individuals to join our sales team for the holiday season!

PLEASE DO NOT APPLY IF YOU CANNOT WORK A FLEXIBLE OVERNIGHT SCHEDULE INCLUDING WEEKENDS, PLEASE. Job Summary We are seeking a dedicated Overnight Facilities Operations Associate to join our team. In this role, you will oversee the load-in and load-out processes for events, ensuring that everything runs smoothly and efficiently. As the primary point of contact for vendors and clients during overnight hours, you will address inquiries and resolve issues to facilitate successful event execution. Your attention to detail and commitment to maintaining an orderly process will be essential in providing a positive experience for all stakeholders. What you will do... - Oversee and coordinate all load-in and load-out activities for events during overnight hours, ensuring timely and efficient operations. - Serve as the main point of contact for vendors and clients, providing information and addressing questions or concerns as they arise. - Monitor event setups and ensure compliance with safety regulations and venue standards. - Assist with equipment handling, setup, and teardown as needed, maintaining organization and cleanliness throughout the venue. - Collaborate with other Facilities team members, General Managers, and the Director of Operations to develop and implement event logistics plans. - Document and report any issues or incidents during events, ensuring effective communication with relevant team members. - Ensure that all areas are secure and properly maintained throughout the overnight shifts. - Provide excellent customer service and support to vendors and clients, enhancing their overall experience. What you need to bring... Qualifications: - High school diploma or equivalent; relevant experience in event management or facilities operations preferred. - Flexible schedule, with availability to work overnight shifts, including weekends and holidays as needed. Weekend flexibility on Friday and Saturday nights is key. - Strong communication skills, both verbal and written, with a customer service-oriented mindset. Strong skills in keeping situations calm and on track, with good de-escalation abilities required. - Spanish-speaking abilities are highly preferred for seamless communication with vendors and team members. - Ability to work independently and collaboratively in a fast-paced environment. - Positive attitude, excellent organizational skills, and strong attention to detail. - Professional appearance and willingness to wear a company uniform required. - Tech savvy – Basic familiarity withGmail, Sheets, etc., to stay organized. - Ability to lift and move 50 pounds as needed.

Hiring Guest Services / Front Desk Associates! Hiring for Manhattan Locations - As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. Perks & Benefits: - This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! - 50% off waxing and 40% discount on EWC retail products - Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour - 401(k) with match - Supplemented health insurance offered to associates who meet the hours criteria - Paid sick time and family leave - Flexible days and hours because work/life balance is important - Consistent schedule **Responsibilities:** - - Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. - - Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. - - - lain the benefits of our savings program, products, and promotions. - - Answer phone calls professionally and respond to guest inquiries. - - Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. - - Create and maintain accurate annotations of customer reservations. - - Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: - Can work 24 - 35 hours per week, including one weekend day per week. - Has a friendly, eager and personable demeanor and strong communication skills - Thrives working in a team environment. - Has a collaborative spirit and proactive attitude. - Is able to manage productivity and sales to ensure goals are achieved. - Is excited to prioritize and understand customer service and satisfaction. - Responds well to coaching and performance goals. - Is able to multitask and pivot. - Has a work history that includes sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

Overview Feel free to stop by and drop off your resume or send it to us for faster consideration We are seeking a Customer Service Associate / Cashier to join our team. The ideal candidate will have a passion for providing exceptional customer service and be comfortable handling cash transactions in a retail environment. Responsibilities - Greet customers and provide excellent service throughout their shopping experience - Operate cash registers and handle cash transactions accurately - Scan items, provide pricing information, and process payments - Maintain a clean and organized checkout area - Assist with stocking shelves and maintaining inventory levels - Utilize upselling techniques to promote products or services - Supervise and support other team members as needed - Skills - -Prior pharmacy experience preferred but not absolutely necessary - Proficiency in basic math and retail math concepts - Strong cash handling skills and familiarity with cash registers - Ability to upsell products or services to customers - Excellent communication and interpersonal abilities - Attention to detail and the ability to work in a fast-paced environment - We are looking for a dedicated hardworking individual looking for long term employment. - Job Type: Part-time - Pay: $16.00 - $17.00 per hour - Expected hours: 20 – 30 per week - Benefits: - Flexible schedule - Application Question(s): - Prior Pharmacy cashier experience - Language: - Spanish (Required) - Ability to Commute: - Brooklyn, NY 11226 (Required) - Work Location: In person

**RealtaSnap: Snap, Show, Sell** About Us: RealtaSnap is a fast-growing real estate photography and media company dedicated to providing high-quality visual content that makes properties shine. Our team specializes in real estate photography, videography, and 3D virtual tours, offering fast and flawless results to real estate professionals looking to elevate their listings. We’re passionate about helping properties stand out and want a sales-driven team member who shares our commitment to exceptional service. Job Description: We are looking for a motivated, outgoing, and client-focused Sales Associate to join the RealtaSnap team. As a Sales Associate, you will be responsible for engaging potential clients, building relationships, and guiding them through our services to help them select the best solutions for their needs. This role is ideal for someone with a knack for understanding client needs, a passion for real estate, and a desire to grow in a dynamic, client-facing role. Responsibilities: - Educate clients on the benefits of our services, highlighting the impact of professional photography and media on real estate marketing. - Drive sales by presenting tailored solutions, handling inquiries, and following up with prospective clients to convert leads into sales. - Maintain a positive relationship with clients to ensure repeat business and referrals. - Collaborate with the marketing team to create targeted campaigns and promotions. - Track client interactions and sales activities using our CRM system. - Achieve or exceed monthly and quarterly sales targets. Requirements: - Proven experience in sales, preferably in real estate, photography, media, or a related field. - Strong interpersonal skills with a customer-first attitude. - Excellent communication skills (both verbal and written). - Ability to quickly learn and understand RealtaSnap’s range of services. - Self-motivated and results-driven, with a proactive approach to meeting and exceeding sales targets. - Familiarity with CRM software and sales processes is a plus. Why Join RealtaSnap? - Be part of an innovative company that’s changing the way real estate professionals market their properties. - Graduated commissions that reward your growing success and achievements. - Opportunity for career growth as RealtaSnap expands. - Collaborative and supportive team culture. - Training and development to help you succeed in your role. How to Apply: Interested candidates, please submit your resume and a brief cover letter explaining why you’d be a great fit for the RealtaSnap team. We look forward to hearing from you!

We are currently looking for a Licensed Massage Therapist to join our team. We offer many types of treatment, including Swedish and deep tissue massages. In this role, you determine the unique needs of each client before providing them with soothing or rehabilitative treatments. Applicants must have their state license in massage therapy as well as liability insurance, which we require in the unlikely case one of our clients experiences bodily injury or an allergic reaction. We also offer aromatherapy treatments, so any experience with the healing properties of essential oils is a plus. Responsibilities: Determine the symptoms or needs of each client Manipulate clients' soft tissues and joints to treat injuries and promote general wellness. Discuss clients' symptoms, medical history, and treatment goals Design sessions based on individual needs and suggest future appointments Provide Swedish, deep tissue, and other common types of massage treatments Locate areas of tension or pain before and during the massage Maintain client records and wellness charts Prepare the treatment room for each client Suggest ways that clients can stretch, strengthen, or relax their muscles at home Qualifications: Associate degree or certificate in massage therapy State licensure or certification in massage therapy Liability insurance Minimum of 2 years of hands-on experience as a massage therapist Strong interpersonal skills Physical ability to stand for long periods of time Customer service skills

Promoting and selling: Sharing services and products to new customers, presenting new services and products to existing customers. Customer service: Maintaining customer accounts, answering customer questions, and providing ongoing support Lead generation: Identifying potential customers, generating leads, and following up with them No experience necessary, we will train Huge commissions and bonuses Retail sales experience a plus!

🎉 We're Hiring for the Holiday Season! 🎉 We’re looking for Seasonal Sales Associates to join us at our kiosks in the holiday markets in Manhattan during the busiest time of the year! What You’ll Do: - Assist customers at the kiosks with a friendly, helpful attitude. - Manage sales transactions using the POS system. - Perform daily cleaning routines to keep the kiosk tidy and welcoming. - Restock products and ensure displays are organized and appealing. - Report sales and inventory status at the end of each day. What We’re Looking For: - A passion for customer service with a warm, positive attitude. - Organized, reliable, and able to handle the fast pace of holiday sales. - Must be available at least 3 days a week in November and December, including weekends. - Comfortable working in semi-outdoor conditions. 📍 Holiday Market kiosks at Columbus Circles 📍 Market booth at Empire store Brooklyn 📅 Early Dec - End Dec

Photo Service while dining at the restaurant. You will be taking pictures, printing and selling to each table. It’s for someone who is self motivated, fast and has great customer service as well as great sales tactics. you have to take rejection with grace and be a team player.

Retail Pop-Up Boutique looking for sales associates for upbeat atmosphere in a lovely store.Looking for an energetic, upbeat, positive person to work in a pop-up shop for November and December. Responsibilities are: Greet customers, communicate with customers to determine merchandise needs, organize and restock the selling floor, process sales transactions... Shifts are from 10:00am-3:00pm and 3:00pm-8:00pm with flexibility and we are happy to hire if you are only available for one of those times. Pay is $20/hour. Please have +1 year of retail experience and send resume.

At Sanoë, we are looking for someone who is professional, outgoing and friendly to be a sales associate at events and trunkshows we have in New York and across the US. We usually host events around 1-3 times a month, depending on the season, and need someone who understands who we are and how to deliver exceptional sales and customer service to each potential customer that comes our way. Sanoë is a young brand focused on heirloom-inspired jackets.

Data entry, customer service, knowledge of Quick Books necessary

Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.

Job Title: Sales Lending Trainee (SLT) Years of Experience: 2+ Year of Related Industry Experience SUMMARY: To ensure the company culture is maintained by greeting, engaging and interacting with customers to grow new and existing sales and loans; supervising staff. ESSENTIAL DUTIES & RESPONSBILITIES: Greet, interact and qualify each customer to determine their individual needs. Perform buying, selling and loan transactions. Show the ability to meet and exceed sales/loan goals. Keep work area clean and organized per store and OSHA standards. Handle all cash/debit transactions using company policies, procedures and practices. Communicate with all customers, staff and managers displaying respect and professionalism. COMPETENCIES – Required to perform the job successfully Oral/written communication skills. Interpersonal/customer relations skill. Multitasker. Cash Handling Exp.(basic math). Either Sales, Fine jewelry, Fashion, Electronics, experience HUGE PLUS+ Computer Literacy Job Type: Full-time Pay: $18.00 - $19.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: In person COMPETENCIES – Required to perform the job successfully: · Oral Communication Skills · Written Communication Skills · Interpersonal Skills · Customer Relations · Customer Service · Multi-tasking ability · Cash Handling (basic math) · Sales Experience · Knowledge in jewelry, gemstones, precious metals and or Hard Goods · Computer Literacy Education: · High school or equivalent (Required)

We're hiring new sales associates for In The Know Sample Sale and hosting an open hiring call at our store on 10/29/24. Full details below: POSITION: Sales associate. Responsibilities include assisting customers, unloading and packing inventory, ringing up customers and other general retail duties. HIRING EVENT DETAILS: DATE & TIME: 10/29/24. 2PM - 4PM EST LOCATION: 670 Broadway NY NY 10012 ** Please bring a printed copy of your resume with you PLEASE NOTE - must visit the store on 10/29 in order to be considered for the role.

Customer service: Greet customers, understand their needs, and recommend jewelry Sales: Close sales, process transactions, and achieve sales goals Store maintenance: Maintain the selling floor, including putting away returns, resizing fixtures. Store presentation: Ensure merchandise is displayed properly and complies with brand standards Customer education: Educate customers on current promotions and policies Customer relationships: Build relationships with customers to foster repeat business Store security: Prevent store thefts and adhere to asset protection procedures Store inventory: Be familiar with store inventory and provide customers with product knowledge

UNCOMMON GOODS is hiring Warehouse Associates! Seasonal Warehouse Associate: Receiving/Inventory $20/hr ABOUT US Uncommon Goods offers a constantly evolving assortment of original, creative products. We partner with independent makers and small businesses to offer our customers a wide variety of items that they love to surprise loved ones with (and treat themselves, too)! ABOUT THE ROLE As a Seasonal Operations Associate in receiving or inventory (Inbound or Stockkeeping), you will support Uncommon Goods by exceeding productivity goals and ensuring the accuracy and quality of our operation. You may perform a variety of duties in the fulfillment center ranging from receipt of all incoming freight, put away, replenishing, and cycle counting inventory. This position reports to the Operations Supervisor. SKILLS & QUALIFICATIONS · Previous warehouse experience is a plus; preference is for those with receiving, inventory, or stockkeeping experience. · Experience operating heavy machinery including Electric pallet jacks. · Capable of lifting up to 50 pounds and standing or walking for up to 8 hours. · Excellent attention to detail. · Logical mathematical reasoning. · Reliability, punctuality, and a strong work ethic are essential. · Ability to work independently and as part of a team with a great work ethic. · Ability to use various computer software including email and other communication devices. · Must meet our productivity standards on an ongoing basis. If you are interested in applying for this position, please send me a chat and we'll discuss next steps! Thank you

A server (also known as a waiter or waitress) is responsible for: Taking orders from customers Answering questions about menu options Serving food and drinks promptly Taking payments Keeping the dining area clean and organized Copy, Paste or Click this weblink here for more information and other opportunities: https://linktr.ee/brooklynworkforce1

Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block 1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. Job ID: 557036BR City: BROOKLYN State: New York It would be even better if you also had... : • High school diploma or equivalent • Sales/marketing experience 1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee. What you'll bring to the team... : • Answer phones and greet clients in a personalized, friendly, and inviting manner • Match clients with the best-suited tax professional for their needs • Schedule clients how they would like to be scheduled • Help to ensure all clients needs have been met during service both in person, over the phone or virtually • Maintain office cleanliness and organization of resources with team members • Other duties as assigned Your Expertise: • Experience working in a fast-paced environment • Previous experience in a customer service environment • Ability to multi-task • Strong organizational and time-management skills • Computer proficient with the ability to use Microsoft Office Posting Title: Receptionist - Franchise Location Pay Range Minimum: 16 Pay Range Maximum: 18 Pay Range Information: The following information has been provided by the franchisee operating the franchise office that has posted this position, and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchise

LOOKING FOR: RETAIL SALESPERSON LOCATION: CHINATOWN, NYC DATES: WEDNESDAYS - SUNDAYS, 11AM - 7PM (part - time) We are looking for smart, dependable, and kind people. Customer service experience is a plus, but it's not required. The pay is hourly plus commission. It's a fun job if you think you'd like working in fashion and helping awesome customers from all around the world. The role, primarily, is making sales and engaging customers. The role also involves restocking, steaming, tidying up the shop, and reporting on the day’s progress. We are looking for engaging salespeople with vibrant energy that can make customers feel great about themselves. If you think you can do a good job with this kind of work, feel free to apply and let us know a bit about yourself. The role may expand as we continue to grow. PLEASE NOTE : We only talk to folks with a real profile photo.

Join Our Team at Secure Cash, LLC! We are an established armored trucking company seeking a motivated and detail-oriented dual-role Bookkeeper and Office Assistant to support our financial and administrative operations. If you have a passion for numbers and enjoy working in a fast-paced environment, we want to hear from you! Key Responsibilities: Bookkeeping Duties: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, payments, and expense reports. Reconcile bank statements and ensure accurate cash flow management. Assist with payroll processing and ensure compliance with relevant regulations. Prepare monthly financial statements and reports for management review. Assist with budgeting and forecasting activities. Ensure all financial transactions are recorded in compliance with company policies and applicable regulations. Manage vendor and customer accounts and maintain positive relationships. Office Assistant Duties: Answer phones and greet visitors in a professional manner. Provide administrative support to management and staff, including scheduling meetings and maintaining calendars. Organize and maintain office filing systems, both electronic and paper-based. Assist with the preparation of reports, presentations, and correspondence. Order office supplies and manage inventory levels. Support the onboarding process for new employees, including preparation of paperwork and orientation. Help maintain a clean and organized office environment. Perform other duties as assigned by management. Qualifications: High school diploma or equivalent; associate degree in accounting or related field preferred. Proven experience in bookkeeping or accounting, preferably in a similar industry. Proficient in accounting software (e.g., QuickBooks) and Microsoft Office Suite (Excel, Word, Outlook). Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Ability to communicate effectively, both verbally and in writing. Strong problem-solving skills and the ability to work independently. Knowledge of compliance regulations in the armored transportation industry is a plus. Working Conditions: · Office environment within an armored trucking company. · May require occasional overtime or flexibility in hours. What We Offer: Competitive salary [$64,350 to $70,000] Comprehensive benefits package A supportive and dynamic work environment Opportunities for professional growth and development Secure Cash, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Dagne Dover is looking for passionate seasonal brand associates at our lively Flagship Soho Retail Store for this upcoming Holiday season! As a store associate, you’ll play an integral role in bringing our brand experience to life IRL. From supporting our customers to being part of exciting in-store events including exclusive product launches, photoshoots, marketing initiatives, and more, our dynamic store environment offers a truly unique and rewarding experience every day. The Role: Be the ultimate Dagne Dover brand ambassador and product expert. Share our brand story with customers while meeting their needs. Drive sales goals and foster strong customer connections. Keep the store visually appealing and clean to enhance the shopping experience. Work closely with founders, marketing, and operations teams on exciting projects. Contribute to a positive and inclusive work environment. YOU: Bring positive energy and a can-do attitude to the team. Have a genuine passion for connecting with people and building meaningful relationships. Naturally excel in sales or providing personalized advice to help customers find their perfect products. Are self-motivated and results-driven, both individually and as part of a team. Embrace receiving and applying valuable feedback. Love talking about Dagne Dover and educating customers about our products. Have a passion for customer experience, fashion, and hospitality. Have a passion for style and assisting customers in finding the perfect bag for their needs. Must be available for the holiday season, starting from the end of October through the end of December. Must have weekend availability, as weekends are key shopping times during the holiday season. Be ready to adapt to a fast-paced environment, particularly during Black Friday and other peak shopping days. The expected starting hourly rate for this role is $20.00. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, performance and business needs. Founded in 2013, Dagne Dover is a digitally native, women-owned brand that designs problem-solving bags for all aspects of life. At its core, our company is aimed at making lives easier through empathy and good design. We love people, and we love making people happy. Diversity, Inclusion & Belonging are important to us, as a diverse team ourselves. We’ve created a community where everyone’s uniqueness is celebrated, respected, and honored. We encourage you to apply if you think it sounds like a good fit for you!

Our vision aims to transform energy usage by promoting efficiency and providing tools to help individuals and businesses reduce their carbon footprint. The role we are hiring for—a Field Sales Advisor—is critical in achieving this mission. Key Responsibilities: • Client Acquisition: Attract new clients and win new accounts within the assigned sales territory. • Sales Cycle Management: Guide prospects through the entire sales cycle, from initial lead development to closing the deal. • Lead Development: Identify and cultivate new leads through various channels. • Prospect Education: Educate potential clients about the benefits of energy efficiency and the company’s solutions. • Customer Conversion: Convert interested prospects into long-term customers. Ideal Candidate: The ideal candidate is an experienced sales professional with a proven ability to: • Generate and close new business. • Understand customer needs related to energy efficiency. • Deliver compelling presentations and value propositions. • Build and maintain strong relationships with clients. This position will directly contribute to the company’s goal of promoting energy efficiency and reducing carbon footprints globally. •Salary: 100% commission base (Cash + Bonus) •Location: New York City •Industry: Energy (Light & Gas) •Working Nature: Outdoor & Door To Door •Working Time: 9am-6pm •Working Days: Monday-Friday

Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Catering & Events Manager is responsible for increasing hotel revenues by meeting with 3rd party planners, trade associations, corporate accounts, individuals, or other markets in order to promote the hotel and secure additional sales and detail all incoming events and service assigned events, banquets and meetings. The Catering & Events Manager Essential Responsibilities: Provide professional and courteous customer service at all times. Implement approved sales plan and action plans as directed. Develop and search for potential markets for hotel. Develop, create, and implement innovative Sales and Marketing techniques. Maintain CI/TY and prepare BEO packets and layouts for the team. Execute and distribute all in-house advertising and promotional campaigns. Maintain competitive analysis statistical information. Maintain current filing system on company accounts and prepare required reports. Maintain enthusiasm and interest throughout all stages of the conference planning. Detail all incoming events. Meet weekly with Food & Beverage Director to review operations efficiencies and concerns. Distribute and update all banquet event orders in a timely fashion ensuring all necessary departments have sufficient time to properly accommodate all client needs and requests. Work with the Audio-Visual department to ensure all equipment is ordered, set up, and tested prior to guest use. Work with culinary team to plan all menus and assist with catering events. Ensure all functions are billed correctly. Contact in house meeting planners to promote good will and foster additional and repeat business. Maintain good rapport with local civic groups and associations. Prepare reports as requested: Sales Call Reports, Internal Sales Report. In the absence of a Director of Sales & Marketing, attend and lead Sales and BEO meetings with the team. Attend weekly staff meetings, weekly sales, catering, and all BEO Meetings. Make personal sales calls. Complete projects as determined by the Director of Sales & Marketing. To do this kind of work, you must be able to: Understand sales principles relating to the product you are selling. Organize activities to make the best use of time and efforts. Express yourself well when talking to potential buyers or sellers, to discuss features of the products or services involved and convince the other person of both your knowledge and integrity. Use arithmetic in computing the cost of sale to customer. Maintain enthusiasm and interest throughout all conferences with buyers and sellers. Keep accurate records of contacts, sales, and purchases. Be available on nights, weekends, and holidays. Physical Demands: Lifting 30 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Creating strong relationships with potential clients and the general public. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training should include a significant combination of college education, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years' experience in Sales with some background in convention center operations is desirable. (Pay range: $75,000 - $85,000)