Customer experience jobs in New York, NY - Page 2Create job alerts

Job Title: Nail Technician Location: Queens, NY Company: Getglam Dollz Beautybar Getglam Dollz Beautybar is looking for a talented, passionate, and professional Nail Technician to join our team! We offer a positive, supportive, and high-energy environment where you can grow your skills and build your brand. Salary: booth rental or Commission-based (competitive earnings with high earning potential) Shift Schedule: Flexible hours (Full-time and part-time available) Requirements: • Licensed Nail Technician • Experience with manicure, pedicure, gel nails, acrylic nails, and nail art • Reliable, professional, and client-focused • Ability to work in a fast-paced environment • Strong customer service skills • Positive attitude and a team player

Busy home care office is looking for an upbeat bilingual Spanish office support to provide exceptional customer service support to an entire team. Responsibilities: Provide excellent customer service by answering and routing phone calls. Answering a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits **Employee of the Month Recognition"

Company Description White Glove Consulting is a Medicaid consulting firm based in New York, NY. e, we specialize in assisting the elderly/disabled through the complex process of planning and applying for Medicaid. At White Glove, we take pride in providing exceptional customer service and efficient turnaround times to our clients. Role Description This is a full-time on-site role for a Front Desk Receptionist at White Glove Consulting. The Front Desk Receptionist will be responsible for performing receptionist duties, maintaining clerical tasks, handling phone etiquette, communicating effectively, and providing excellent customer service. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Clerical Skills Customer Service skills Excellent organizational and multitasking abilities Proficiency in Microsoft Office Suite Experience in a similar role is a plus

We are looking for a skilled Pizza Chef to join our team and create high-quality pizzas using fresh ingredients and traditional cooking methods. You will be responsible for preparing dough, assembling pizzas, and ensuring excellent food presentation while maintaining a clean and organized kitchen. Responsibilities: Prepare and stretch pizza dough to the desired thickness. Assemble pizzas with various toppings according to restaurant recipes. Operate and maintain pizza ovens to ensure consistent cooking quality. Monitor inventory levels and ensure ingredients are fresh and properly stored. Maintain cleanliness and sanitation standards in the kitchen. Follow food safety regulations and company guidelines. Collaborate with the kitchen team to ensure smooth operations. Take customer requests into account and accommodate dietary preferences when possible. Requirements: Previous experience as a Pizza Chef, Cook, or Baker is preferred. Knowledge of traditional pizza-making techniques, including dough preparation and oven operation. Ability to work in a fast-paced environment while maintaining food quality. Strong attention to detail and food presentation. Good communication and teamwork skills. Flexibility to work evenings, weekends, and holidays as needed. Preferred Qualifications: Experience with wood-fired or brick ovens. Culinary training or certification is a plus.

We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the face of our store, providing exceptional service to customers while efficiently handling transactions. Your ability to engage with customers and ensure a pleasant shopping experience will be key to our success. Responsibilities Greet customers warmly and assist them with their inquiries. Operate the cash register and handle cash transactions accurately. Process sales using the Point of Sale (POS) system, ensuring all items are scanned correctly. Maintain an organized checkout area and ensure it is stocked with necessary supplies. Assist in stocking shelves and maintaining product displays to enhance the shopping experience. Provide information about products and promotions to customers, helping them make informed purchasing decisions. Handle customer complaints or issues with professionalism and courtesy, striving for resolution. Collaborate with team members to achieve store goals and maintain a positive work environment. Qualifications Previous experience in retail sales or customer service is preferred but not required. Basic math skills are essential for handling cash and processing transactions accurately. Familiarity with retail math concepts is a plus. Ability to operate a cash register and POS system efficiently. Strong cash handling skills to ensure accuracy in all transactions. Excellent communication skills with a focus on providing outstanding customer service. Ability to work in a fast-paced environment while maintaining attention to detail. Flexibility to work various shifts, including weekends and holidays as needed. Join our team and help create a welcoming atmosphere for our customers while developing your skills in retail! Job Type: Full-time Pay: $16.50 per hour Expected hours: 35 – 40 per week Shift: Day shift Evening shift Work Location: In person

As a Budtender at Sky High Club, you'll work alongside a dedicated team who are passionate about delivering exceptional customer service and providing the highest quality products. With competitive wages and opportunities for growth and development, this is a job that is both challenging and rewarding. We're looking for someone with excellent communication skills, a strong work ethic, and a passion for the cannabis industry. Legacy market experience is strongly encouraged to apply, as we value the unique perspectives and knowledge that comes with it. Don't miss this exciting opportunity to be a part of something truly special in the cannabis industry and Queens. Responsibilities: - Provide excellent customer service to all customers by greeting, listening to and addressing their needs and concerns - Guide customers through the purchase process by providing product information and recommendations based on their needs - Accurately and efficiently process customer transactions using the Dutchie point of sale (POS) system - Maintain a clean and organized dispensary environment by performing regular cleaning and restocking tasks - Ensure compliance with all state and local regulations, including verifying customer identification and age, and properly labeling and packaging products - Maintain and update knowledge of cannabis strains, products, and industry trends - Perform opening and closing duties as assigned Qualifications: - Must be at least 21 years of age - 2-4 years of retail or customer service experience preferred - Knowledge of cannabis strains, products, and industry trends - Ability to work a flexible schedule, possibly including evenings, weekends, and holidays - Strong communication and interpersonal skills - Detail-oriented and able to work in a fast-paced environment - Ability to stand for long periods of time and lift up to 20 pounds

US Mule is a trusted provider of insurance solutions, dedicated to delivering exceptional service and personalized coverage options. We are currently seeking a motivated Insurance Broker to join our team and help clients navigate their insurance needs with confidence. Responsibilities: Handle inbound phone calls and provide excellent customer service. Manage billing processes and address client inquiries. Process endorsements and policy changes accurately. Assist clients with policy administration and insurance solutions. Qualifications: 1-3 years of experience in personal or commercial property and casualty insurance. Background in customer service and policy administration within an insurance company, wholesale broker, or agency. Strong interpersonal and communication skills, including verbal, written, and listening abilities. Detail-oriented with excellent problem-solving skills.

Remi Flower & Coffee is looking for baristas! Barista responsibilities include but are not limited to: - providing friendly customer service - strong passion for and knowledge of coffee - familiar with dialing in espresso machine - ability to pour latte art - willingness to help in all aspects of FOH - Expected hours: 15 – 24 per week We are looking for individuals who work hard while having fun and most importantly, love being surrounded by flowers! Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred)

Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including:  Delivering high levels of customer satisfaction, retention, and store growth  Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.)  Enforcing safe practices and managing emergency situations (fires, floods, weather)  Monitoring and maintaining security systems (alarms and surveillance)  Conducting regular inventory checks and maintaining strong visual presentation of products  Addressing equipment issues immediately; performing minor repairs as needed  Training employees in retail sales, customer service, and upselling techniques  Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.)  Accurate and timely reporting; immediately notifying District Manager of discrepancies  Overseeing daily operations across up to 4 laundromat locations  Managing employee schedules, timesheets, payroll, vacations, and sick days  Operating and troubleshooting POS system (Cents), including system updates and sales accuracy  Managing vendor relationships, utility bills, and invoices  Create training materials (English/Spanish); onboard and train new hires  Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications:  Prior experience in a managerial role within a laundromat or similar retail/service environment preferred  Spanish-speaking ability is strongly preferred  Strong leadership, communication, and multitasking abilities  Proficient in POS systems, spreadsheets, and vendor coordination  Experience with employee scheduling, HR duties, and payroll management  Tech-savvy and comfortable with troubleshooting minor equipment or software issues

Location: Greenwich Village, NYC Job Type: Part-time / Full-time About Us: Wicked Willy’s is an exciting, pirate-themed bar and restaurant in the heart of Greenwich Village, blending great food, drinks, and live entertainment with a lively and immersive atmosphere. From karaoke nights to themed parties, every night is an adventure at Wicked Willy’s! We’re looking for an energetic Host to be the face of our crew and welcome guests aboard. Position Overview: As a Host, you will be responsible for creating a fun and engaging first impression for every guest. You’ll set the tone for a swashbuckling experience while managing reservations, coordinating with servers, and maintaining smooth seating flow during busy hours. Pirate-themed attire and a love for hospitality are essential for this role! Key Responsibilities: - Greet guests with enthusiasm and pirate charm, ensuring they feel welcome from the moment they walk in. - Coordinate seating with servers and ensure tables are efficiently managed. - Answer phones to assist with reservations, inquiries, and take-out orders. - Promote and inform guests about upcoming events, themed nights, and specials. - Help maintain the cleanliness and organization of the host station and entryway. - Occasionally assist with special events or themed activities, staying in character as part of the pirate crew! Qualifications: -Experience not required - Excellent communication and customer service skills. - A friendly and outgoing personality with a flair for engaging guests. - Willingness to dress in pirate-themed attire (provided). - Ability to multitask and stay organized during busy shifts. - Team-oriented attitude with a passion for creating memorable guest experiences.

Multiple New and Upcoming NYS Legal Cannabis Dispensaries are hiring now and all throughout 2025 for all roles in the retail cannabis industry. If you have a passion for cannabis, customer service and growth, we have plenty of room for you to grow with us! Our company manages corporate solutions for several legal cannabis dispensaries in NYS, and we want to connect you! Send your resume and the role you're applying for today! Budtenders: $17-18/hr +tips Leads: $20/hr +tips Managers/Cultivators/Processors/Marketing/Inventory: Commensurate with experience Let's chat!

Join Our Team at Wicked Willy's: Server/ Bartender Positions Available! Are you energetic, enthusiastic, responsible, and most importantly a LEADER that is ready to bring their serving and bartending skills to a lively environment? Wicked Willy's, the ultimate destination for good times and great drinks, is looking for talented servers and bartenders to join our team! About Us: At Wicked Willy's, we're all about creating memorable experiences for our guests. Our restaurant / bar is known for its vibrant atmosphere, themed nights, and exceptional service. Whether it's a regular evening or a special event, our team works together to ensure every night is unforgettable. What We're Looking For: Servers and Bartenders: We need dynamic individuals who can handle both serving and bartending duties with a smile ** Experience: Prior experience is preferred but not required. If you're eager to learn, we're ready to teach! Personality: Outgoing, friendly, and able to handle a fast-paced environment. Flexibility: Ability to work nights, weekends, and holidays as needed. Team Player: Strong communication skills and a collaborative spirit. Using Toast POS System Responsibilities: Bartending: Mix and serve drinks according to our unique menu and customer preferences. Serving: Take orders, deliver food and drinks, and ensure a fantastic guest experience. Customer Interaction: Engage with guests, make recommendations, and ensure everyone is having a great time. Cleanliness and Organization: Maintain a clean and organized workspace. Please be prepared to start immediately if needed! You must be able to do serving and bartending shifts.

We are seeking a reliable and customer-focused Deli Cashier to join our team. The ideal candidate will be proficient in handling the point-of-sale (POS) system, preparing beverages such as coffees, juices, and smoothies, and assembling Acai bowls. This role also includes packaging online delivery orders and ensuring all kitchen orders are tracked and fulfilled accurately. Strong communication skills, both with customers and team members, are essential for this position. Key Responsibilities: Prepare and serve coffee, juices, smoothies, and Acai bowls with precision and attention to detail. Operate the POS system efficiently, processing transactions and managing customer orders. Communicate effectively with customers to ensure a positive experience and provide information about menu items. Work collaboratively with kitchen staff to keep track of and coordinate incoming and outgoing orders. Package online delivery orders with care and accuracy, ensuring all items are prepared and packaged according to specifications. Maintain a clean and organized work area, adhering to safety and sanitation standards. Assist in restocking supplies and ingredients as needed. Handle customer inquiries, resolve any concerns, and ensure customer satisfaction. Monitor and manage the flow of orders from the kitchen to ensure timely fulfillment. Requirements: Proven experience as a cashier or in a customer-facing role, preferably in a deli or food service environment. Strong knowledge of operating POS systems and handling cash transactions. Ability to prepare and serve coffee, juices, smoothies, and Acai bowls. Excellent communication skills and a friendly, approachable demeanor. Strong attention to detail and the ability to multitask in a fast-paced environment. Ability to work well both independently and as part of a team. Availability to work flexible hours, including weekends and holidays. If you're passionate about providing great customer service, are enthusiastic about food and beverages, and enjoy working in a dynamic environment, we encourage you to apply for this position!

**Part-Time Restaurant Host / Hostess (NYC)** Before apply, please check the company link. We are currently seeking a warm and welcoming Host / Hostess to join our team at our vibrant restaurant located in New York City. If you have a friendly personality, excellent communication skills, and love creating great first impressions, we’d love to meet you! This is part time position and you can choose your working time. Position Details: - Job Type: Part-Time - Location: New York City - Hourly Pay: $19 – $22 (based on experience) - Age Range: 28 to 33 years old ** Responsibilities:** - Greet guests warmly and professionally upon arrival - Manage reservations and seating arrangements - Maintain a clean and organized front-of-house area - Communicate wait times effectively to guests - Provide exceptional customer service and assist with guest needs Requirements: - Prior experience in customer service is a plus - Excellent communication and interpersonal skills - Reliable, punctual, and team-oriented - Comfortable working in a fast-paced environment If you’re enthusiastic about hospitality and enjoy interacting with people, we’d love to hear from you!

Event Date: May 9 - May 10, 2025 Event Location: New York, USA (Exact locations TBD) Brand Introduction: Wavytalk is a professional hair styling tool brand, dedicated to providing high-quality hair products for consumers worldwide. This Mother’s Day, Wavytalk will launch a pop-up bus event in New York, offering an immersive product experience. Event Overview: The pop-up bus will travel across different locations in New York, inviting passersby and special guests on board to try out Wavytalk’s products. Inside the bus, there will be vanity stations, photo walls, and interactive areas, allowing visitors to enjoy a professional hairstyling experience. During the event, Wavytalk will also introduce its latest product – the Straightening Brush. Position: Hairstylist (2 positions available) Requirements: · Open to all genders · Professional hairstyling experience, with expertise in hair styles · Strong communication skills and ability to engage with customers Responsibilities: · Provide curling & straightening hairstyling services for visitors (using Wavytalk products) · Educate customers on proper usage and styling techniques · Participate in on-site content creation for social media exposure · Ensure a smooth and enjoyable customer experience

We are looking for servers with a strong work ethic, previous customer service experience, excellent time management skills and the knowledge of basic food safety. You must be able to work cooperatively and independently in high pressure situations. Job duties include greeting customers, tending tables, cleaning tables, assisting kitchen staff with plating and or prepping food when necessary, making drinks, cleaning restrooms, Please be advised this job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

We are looking for a friendly and responsible waiter to join our kosher restaurant. Your main job will be to take orders, serve food, and make sure customers have a great experience. You should be polite, quick, and able to work in a team. Experience is a plus, but we can train the right person.

The J.M. Chamber Players is a bespoke string ensemble providing live music for weddings and corporate events. We offer a range of services from classic string quartets to entirely custom ensembles, tailored to meet our client's specific desires. The ensemble also accommodates any music selection requested by clients, ensuring a personalized touch for every event. Role Description This is a part-time remote role for a Sales Advisor. The Sales Advisor will be responsible for developing sales strategies, reaching out to potential clients, maintaining customer satisfaction, and ensuring a smooth consulting process. Daily tasks include engaging with clients, providing exceptional customer service, and tailoring our services to match client needs. Qualifications Experience in Sales and Consulting Strong Customer Service and Customer Satisfaction skills Excellent Communication skills Ability to work independently and remotely Prior experience in the music or event industry is a plus Bachelor's degree in Business, Marketing, or related field

We are seeking a dedicated and detail-oriented Order Processor to join our team at our retail store in Queen, New York. The ideal candidate will be responsible for managing customer orders, printing shipping labels from the WordPress backend, and packing orders for shipment. The role requires experience in e-commerce order processing and familiarity with WordPress-based systems. The Order Processor will play a crucial role in ensuring timely and accurate order fulfillment, maintaining the flow of operations, and providing exceptional service to our customers. Key Responsibilities: Order Processing: Review and process incoming orders via our e-commerce platform (WordPress-based). Ensure all order details (products, quantities, shipping addresses, etc.) are accurate. Communicate with the customer service team to resolve any order discrepancies. Label Printing: Access and print shipping labels through the WordPress backend (knowledge of WooCommerce, Amazon, Walmart is a plus). Ensure labels are accurate and match the order details. Organize and attach the correct shipping labels to each package. Packing Orders: Pack orders securely and efficiently, ensuring all items are carefully handled and protected during transit. Select the appropriate packaging materials and boxes for each order. Prepare and organize orders for shipment by using the correct shipping carrier and service. Inventory Management: Track inventory levels and communicate with the team if items are low or out of stock. Assist in maintaining accurate inventory records. Customer Service Support: Respond to any shipping or order-related inquiries from customers promptly and professionally. Ensure all orders are shipped out on time, meeting customer expectations. Order Tracking: Monitor the shipment status of orders and provide tracking information to customers as needed. Follow up on any shipping delays or issues with the shipping carrier. Qualifications: Previous experience in order processing, shipping, or related fields, preferably within a retail or e-commerce environment. Strong experience with WordPress (WooCommerce) for managing and processing orders. Ability to print and manage shipping labels through WordPress backend. Detail-oriented with strong organizational skills and the ability to manage multiple orders at once. Basic knowledge of inventory management practices. Ability to work in a fast-paced environment and meet deadlines. Excellent communication skills, both written and verbal. Must be able to lift and move packages as needed. Experience with shipping carriers (USPS, UPS, FedEx) and basic shipping procedures is a plus. High school diploma or equivalent required; additional certification or training in logistics or e-commerce is a plus. IMPORTANT: -Needs to have Driver's License -Need to lift Package Boxes

Who we are looking for: Our dispatchers are detail-oriented team players with leadership qualities who thrive in a fast-paced, growing environment and are good at multitasking. We are currently looking for part-time and full-time dispatchers for our Manhattan locations. Responsibilities - Create routes for on-demand deliveries from the kitchen to the customer - Manage pick-up area and provide customer service for walk-in customers - Maintains a clean, organized, efficient dispatcher and driver area - A strong communicator – This role will communicate across the spectrum, from verbal communication with drivers and chefs in the field to written communication summarizing problems and solutions for operations leaders. - Interested in data and technology – Demonstrated comfort using software—interest in learning data analysis required to optimize a fleet and comfort with learning new internal tools. Requirements - 1+ years of experience in delivery services - Dispatching experience preferred - Bilingual - Spanish and English preferred - Must be willing to stand for long periods - Willing to work weekends and 10-hour-long shifts Benefits - Competitive Compensation - Health, Vision & Dental Insurance - Employee Dining within any Orbital Kitchens brands - Opportunity to join a growing enterprise featuring dedicated, talented, and fun individuals - Opportunity for rapid career advancement and growth within the company - $18+ an hour based on experience Orbital Kitchens is an equal-opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value the constant evolution of our business practices.

Mutha Pearl is a full-service beauty studio/salon in the Financial District looking for an experienced, licensed nail technician to join our eclectic and creative team! We want to shine light on the talent of nail technicians and artists, who are underrepresented in our beauty industry! Nail art and creativity is a plus but not required. Opportunity for commission (Nail Art). The Nail Technician will provide nail care treatments to our customers based on their needs and preferences. Nail Technician responsibilities include polishing fingernails and toenails, painting designs and applying gel and acrylic nails. If you’re up-to-date with nail art techniques and know how to provide excellent customer service, we’d love to meet you! Responsibilities: Manicures and Pedicures Clean, cut and shape nails Recommend colors and designs based on each customer’s style Remove previously applied polish Prepare and clean beauty station in-between appointments Sterilize equipment before use Inform clients about additional services (e.g. haircuts & coloring, facials, lashes, etc.) Give hand and foot massages Offer nail care treatment tips (e.g. how to strengthen nails and how to make manicures last longer) Excellent customer service Skills: Proven work experience as a Nail Technician/Artist Expertise in basic and advanced nail techniques; including Aprex Gel-X, Structure Nail, Acrylic, etc. Understanding of sanitation and sterilization standards Experience in customer service Certification in Cosmetology or Nail Art is a plus Job Types: Full-time, Part-time Pay: From $15.00 per hour Expected hours: 30 – 40 per week Compensation Package: Commission pay (Nail Art & Nail Spa Packages) Tips

As a Barista, you will be responsible for crafting high-quality coffee beverages, providing excellent customer service, and maintaining a clean and welcoming café environment Prepare and serve a variety of coffee drinks, teas, and other beverages Operate and maintain coffee machines and other café equipment Greet customers, take orders Provide friendly and efficient service to create a positive customer experience Follow recipes and presentation standards for consistent quality Maintain cleanliness and organization of the café, including workstations and dining areas Restock supplies and ingredients as needed Follow food safety and hygiene guidelines Assist with opening and closing duties as required

Location: 910 7TH AVE,NEW YORK NY 10019 Company: CENTRAL PARK CAFE Job Overview: Qualifications & Requirements: Full time! Previous experience in hospitality, food service, or customer-facing roles preferred. Strong communication and interpersonal skills. Ability to work flexible hours, including mornings, weekends, and holidays. Preferred Skills: Experience in high-volume or fast-paced restaurants. Familiarity with POS systems and tableside service etiquette. Bilingual candidates are highly encouraged to apply. Perks & Benefits: Competitive hourly pay +Gratuities + tips. Free or discounted meals during shifts. Beautiful location right next to Central Park! Opportunities for growth within the hospitality industry.

Job Title: Crepes Maker Location: Bora Bora Smoothie Cafe - Staten Island Richmond ave( bull head) / Hylan blvd Position Type: Full-Time/Part-Time About Us: At Bora Bora Smoothie Cafe - Staten Island Richmond ave , we specialize in crafting delicious and beautifully presented crepes that delight our customers. We’re dedicated to using high-quality ingredients and providing a warm, welcoming atmosphere for our guests. Role Overview: As a Crepes Maker, you will be responsible for preparing a variety of sweet and savory crepes to order. Your expertise and creativity will help us deliver exceptional dishes that enhance our menu and attract new customers. Key Responsibilities: Crepe Preparation: Prepare and cook crepes according to our recipes and presentation guidelines. Ensure each crepe meets our quality standards for taste and appearance. Customer Interaction: Take orders and interact with customers to understand their preferences and special requests. Provide recommendations and answer questions about the menu. Menu Development: Assist in developing new crepe recipes and seasonal specials. Experiment with flavors and ingredients to keep our menu exciting and innovative. Quality Control: Monitor the quality and consistency of crepes. Make adjustments to cooking techniques and recipes as needed. Sanitation and Safety: Maintain a clean and organized kitchen area. Follow all food safety and hygiene procedures to ensure a safe working environment. Inventory Management: Keep track of ingredient levels and assist with ordering supplies. Ensure proper storage and handling of ingredients. Qualifications: Previous experience as a crepe maker or in a similar role is preferred but not required. Strong passion for cooking and attention to detail. Excellent customer service skills and the ability to work well in a team. Ability to handle a fast-paced environment and multitask effectively. Flexibility to work various shifts, including weekends and holidays.

Sunspel, the iconic British heritage brand, is seeking a Part-Time Key Holder for our Soho store. Responsibilities: • Open and close the store securely. • Deliver exceptional customer service and drive sales. • Assist with stock management and visual merchandising. • Support the team and act as a leader in the absence of management. Requirements: • Retail experience in premium or luxury environments. • Strong understanding of the Sunspel brand. • Excellent communication and flexibility to work weekend.

IF YOU ARE NOT A PROFESSIONAL PET GROOMER DO NOT APPLY FOR THIS POSITION AS YOU WILL NOT BE CONSIDERED. Position: Dog Groomer [handstripping experience preferred, but those without are encouraged to apply.] Summary: Our ideal candidate would be someone who has experience with handstripping on dogs, but we will consider dog groomers who do not and cat groomers as well. We are seeking full and part-time groomers. Our business hours are 8am-7pm Monday through Friday, 9am-5pm Saturday and Sunday. Groomers can set their own hours within those times. Even if you’re just looking for one or two days, please apply. Groomers are paid as contract employees, must provide their own tools and are paid a commission of each groom. Our prices are higher than average, so the commission is higher than standard. RESPONSIBILITIES: -Bathe and groom/ handstrip dogs based on client’s specifications as well provide nail clipping, ear cleaning, anal gland expressions and teeth brushing -Those wth handstripping experience will be booked regular grooming appointments to help fill in their weekly schedule. -Meet with each client for a free consultation before each groom -Educate pet parents on how to maintain their pet’s coat in between grooms -Upsell packages and add-ons -Provide excellent customer service and work as a part of the team QUALIFICATIONS: Must have completed a grooming training or certification program or have work equivalency Idea candidate will have 3 or more years experience as a groomer in a professional pet grooming salon Seeking an enthusiastic individual excited to join our team. Applicants should send photos showcasing their grooming work in addition to submitting their application. Here’s your chance to join an elite group of groomers, work in a top New York City grooming salon located in one of Manhattan’s most affluent neighborhoods and take your grooming career to the next level. You will be paid a percentage of each groom, and you will be paid weekly Job Types: Full-time, Part-time, Contract Pay: $996.00 - $1,089.00 per week Benefits: Employee discount Flexible schedule Paid time off Paid training Professional development assistance Referral program Compensation Package: Commission pay Tips Schedule: 8 hour shift Day shift Evening shift People with a criminal record are encouraged to apply Work Location: In person

We’re looking for energetic go-getters! If you’re someone who loves being outside, meeting new people, talking, and traveling all over New York City and the U.S., we want you! We are ideally seeking candidates for long term employment. Full time work is available 5 days a week, and we offer flexibility in scheduling week to week for part time employees (minimum 30 hours to qualify for benefits). Field Marketing Agents are a vital position within our established outdoor advertising media firm based in Midtown Manhattan, and have the opportunity to travel the country, all expenses paid. You will be responsible for talking to business owners and Managers in order to acquire agreements to display marketing materials in storefront windows. Inventory and routes are provided in advance, and bonuses are paid for new storefront acquisitions. FUNCTIONS: - Travel - Visit our storefront partners all over NYC, and across the US. - Talk - Build relationships with storefront management. - Be Creative - Install posters on windows and front doors. - Show your work - Take photos documenting your work. - Report - Document, verify, and report relevant, accurate, and up-to-date information to management. - Managers would be required to train new agents, and work some hours in office getting agents set up for routes. REQUIREMENTS: - Valid driver’s license. - Must have a smartphone as much of the work is app based. iPhone is preferred, but not mandatory. - Minimum 1 year prior brand ambassador experience, promotional work, canvassing, or street team involvement is preferred. - Available to work at least 3 weekdays per week. Occasional weekend work may be possible/required for travel. - We are seeking people who can pick up the methodology, technology, and best-practices of the position quickly. PERSONAL QUALITIES WE ARE LOOKING FOR: - Reliable & on-time - Willing to learn - Outgoing, friendly, and energetic - Technologically proficient - Spanish speakers are a plus COMPENSATION: - $800 - $1000/week - All out of town travel expenses paid Please note that this is an in-person role that requires walking and spending time outdoors. Job Types: Full-time, Part-time, Temporary, Contract Pay: $25.00 per hour Schedule: - 4 hour shift - 8 hour shift - Day shift - Monday to Friday Ability to commute/relocate: - New York, NY: Reliably commute or planning to relocate before starting work (Required) Experience: - Customer service: 1 year (Preferred) - Canvassing or Street Team: 1 year (Preferred) License/Certification: - Driver's License (Required) Work Location: In person

Our butchers cut and trim large products for our wholesale and retail customers then weigh, wrap, and pack them according to USDA standards as well as prepare them for retail showcase and delivery. Other duties include the use of meat grinders, knife and bandsaw maintenance. Responsibilities: -Meat preparation for wholesale and retail -Knowledge of in-store products (beef, pork, veal, poultry, lamb, game) -Stock and inventory organization -Closing/cleaning of store with proper bandsaw maintenance procedures -Following safety protocols and health standards Qualifications: -Need to know English (basic Spanish also preferred) -Ability to lift 50+ pound boxes -Butcher experience and meat knowledge -Collaborative teamwork is a must! Schedule: -Closing shift (10am-6pm) -Rotating weekends (will have day off in week) -8 hour work day Pay: -$25/hour – Increase based on experience Benefits: -401(k) -Flexible schedule -Employee Discount -Paid training -Paid time off -Weekly Pay

Location: Manhattan, NY (On-Site) NO REMOTE Job Description: We are looking for a Brand Ambassador and Event Representative to represent our company at various events and engage with potential customers. This role requires an outgoing personality and a passion for delivering great customer experiences while promoting our brand. Responsibilities: · Represent the brand at in-person events, promotional campaigns, and community outreach. · Educate customers about our products/services and answer inquiries. · Create an engaging and positive brand experience for attendees. · Work closely with the marketing team to execute event strategies. · Gather customer feedback and report key insights. · Assist with event logistics, including setup and breakdown. Qualifications: · Charismatic, energetic, and great at engaging with people. · Ability to communicate the brand message effectively. · Team player with a proactive and positive attitude. · Strong ability to adapt to different event settings. · Previous experience in promotions, marketing, or customer service is a plus.

A potential candidate for selling used mobile phones to retailers and wholesalers in a B2B setting should possess strong sales and negotiation skills, with a solid understanding of the mobile phone market and industry The candidate should have experience in managing relationships with retailers and wholesalers, offering tailored solutions and ongoing support. Key qualities would include a customer-focused approach, excellent communication abilities, and a problem-solving mindset to address any issues with devices or transactions. Knowledge of logistics, inventory management, and a strong network within the mobile phone industry would be advantageous.

We’re looking for a motivated and knowledgeable Salesperson to join the team at Auto Sound & Security. In this role, you’ll be the first point of contact for customers, helping them choose the right services—from window tint and vinyl wraps to sound systems, security upgrades, and more. You’ll guide customers through options, explain benefits, build trust, and close sales. The ideal candidate has strong communication skills, a passion for cars, and a customer-first mindset. Prior experience in automotive sales, tint, or custom work is a plus but not required—we’ll train the right person. Responsibilities: • Greet customers and understand their needs • Recommend services and products that fit their vehicle and budget • Provide accurate quotes and explain service details • Close sales and ensure customer satisfaction • Follow up with leads and repeat clients • Maintain a clean and professional showroom environment What We’re Looking For: • Friendly, professional attitude with great people skills • Automotive knowledge or interest (tint, wrap, audio, etc.) • Sales or customer service experience preferred • Bilingual a plus (but not required) • Reliable, motivated, and able to work weekends if needed Why Join Us: • Competitive pay with commission opportunities • Hands-on training and support • Room to grow with a trusted brand in the custom auto industry • Positive team atmosphere and respected shop culture

Job Description: We are looking for a motivated Outside Sales Representative to grow our presence in hardware stores, electrical supply shops, and similar retailers. Your main role will be to visit stores, present our high-quality LED lighting products, and build strong relationships that turn into ongoing sales Responsibilities: Travel to hardware stores and similar businesses to introduce and sell our LED lighting products Build and maintain strong customer relationships Track and report sales activity, feedback, and market insights Meet sales goals and contribute to company growth Requirements: Proven sales experience (outside sales preferred) Strong communication and negotiation skills Self-motivated and comfortable working independently Must have a valid driver’s license and reliable transportation Knowledge of lighting or electrical products is a plus, but not required What We Offer: Base salary plus commission Training on our LED lighting products A supportive team and opportunity for growth If you're a go-getter who enjoys being on the road and building relationships face-to-face, we’d love to hear from you!

Butcher shop with fresh meat and poultry. Cut and prepared fresh. Need to have experience as a professional Butcher. Need to know specific meat cuts and method of preparation. Great customer service.

Company Overview: Figlia & Sons is a well-established HVAC service provider, committed to delivering exceptional heating, cooling, and ventilation solutions to both residential and commercial customers. Our team is growing, and we are looking for a motivated HVAC Helper to join us and start their career in the HVAC industry. Job Description: As an HVAC Helper, you’ll work closely with experienced technicians, assisting them in the installation, repair, and maintenance of heating, ventilation, and air conditioning systems. This is a hands-on position that offers great opportunities for growth and development within the HVAC field. Responsibilities: Assist HVAC technicians with installation, maintenance, and repair tasks. Handle tools and equipment to assist with system repairs and installations. Clean and prepare work areas, ensuring safety and cleanliness. Assist with troubleshooting HVAC issues and provide support during service calls. Load and unload equipment and materials as needed. Maintain inventory of parts and tools. Follow safety guidelines and best practices. Provide excellent customer service and support. Qualifications: Some HVAC experience Preferred. High school diploma or equivalent. Basic mechanical aptitude and an interest in learning about HVAC systems. Ability to lift and carry heavy equipment. Strong attention to detail and willingness to work hard. Good communication skills and a positive attitude.

Sales and Photography Positions at Beyond the Edge, NYC Join our dynamic team at Showtime pictures located at Beyond the Edge, a premier photo sales destination located in the heart of Manhattan, NY! We are currently seeking enthusiastic individuals for multiple positions, including Cashier, Sales Associate, Photographer, and Photo Editor. Position Overview - Cashier: Provide exceptional customer service and efficiently manage transactions. - Sales Associate: Engage with customers, showcase our stunning photography offerings, and drive sales. - Photographer: Capture memorable moments for our guests, ensuring high-quality images that reflect the essence of their experience. - Photo Editor:Enhance and edit photographs to meet our high standards of quality and creativity. Compensation: Starting pay is $17 per hour. If you have a passion for photography, a flair for sales, and a desire to work in a vibrant, tourist-friendly environment, we want to hear from you! Join us at Showtime Pictures located at Beyond the Edge and be part of something unforgettable in NYC.

Job Opportunity: Insurance Broker/Customer Service Rep – Some Experience Required A&Y Royal Insurance Brokerage, a busy Brooklyn-based firm, is looking for a motivated Insurance Broker assistant/Customer Service Rep to join our team! If you have some experience working in an insurance office and are eager to grow your career, we want to hear from you. Responsibilities: • Develop and maintain strong client relationships • Assess clients’ insurance needs and recommend suitable coverage • Work with insurance providers to negotiate the best policies • Assist with policy processing, renewals, and customer inquiries Requirements: • Some Experience working in an insurance office (brokerage experience a plus) • Strong communication and customer service skills • Detail-oriented with good problem-solving abilities • Insurance broker’s license (preferred, but not required) •Russian Bilingual preferred. Why Join Us? • Career growth opportunities in a dynamic team environment • Competitive compensation with earning potential • Supportive training to enhance your skills and knowledge Take the next step in your insurance career!

Must be licensed in the state of New York We are seeking a licensed Esthetician or Licensed Waxer to join our growing team. As part of our spa staff, you will play a key role in ensuring our clients have a relaxing and rejuvenating experience in our facility. You will provide a variety of services, including facials, microdermabrasion, chemical peels, and hair removal. Excellence in customer service is a must, and you need to be self-motivated and able to work independently. In addition to providing spa services, you will be responsible for selling and promoting our beauty and skincare products. Responsibilities: Welcome clients and explain to them the list of products and services Conduct consultations for clients with problem areas, advising how best to care for their skin Perform skincare services, such as facials and wraps, as requested by the client Interview clients to learn about contraindications Suggest various upgrades, such as the use of specialized skincare products Advise clients on skincare and recommend treatments and home care regimens Provide sugaring, facials Keep beauty and skincare tools clean and in good condition Engage with clients during sessions Greet clients in a friendly manner Accompanying clients to and from the treatment room Requirements: Minimum of 2 years proven work experience as an Esthetician or similar role Must have a valid Esthetician’s license in good standing Ability to communicate effectively with clients Ability to develop a plan of action for clients care Ability to make a client feel comfortable Full-time availability, including weekends and evenings Deep knowledge of skin care techniques High School diploma or GED equivalent Skilled and knowledgeable regarding skincare products and cosmetics Able to suggest and sell products based on specific needs Experience with sugaring is a plus

Looking for qualifying candidates with some restaurant experience. Has great customer service. Bilingual preferred. Has to be flexible with hours.

Panther Healthcare USA Position: Associate Sales Position - Entry Level Sales Location: Mid Atlantic, Philadelphia Looking for a springboard into medical sales? Panther Healthcare USA is currently hiring an Associate Sales Representative to establish and grow their surgical stapling portfolio in the veterinary space. The ideal candidate will be located in the Philadelphia area to include state coverage in New Jersey, Maryland, Pennsylvania, Delaware and potentially New York. Panther Healthcare is the 3rd largest global manufacturer of open and endoscopic staplers. We currently operate in 80 countries around the world, with our US offices located in New York, NY. Core Job Responsibilities and Requirements: - Complete 2–3-week sales training program and then begin calling on Veterinary clinics and hospitals. - This is a new position and new market segment which requires an individual that is comfortable working alone and cold calling veterinary hospitals and clinics. - Self-motivated individual who are committed to driving the business forward by taking strategic responsibility for their own specific territory. - Gather data and information to develop proposals/presentations on how Panther’s products can meet customers clinical and financial needs and how they can be seamlessly implemented into their practice. - Train new hospitals, clinics, staff, and surgeons on the proper use of the Panther products. - Attend and support local and national veterinary conferences. Panther Healthcare USA offers a business casual, entrepreneurial work environment with robust growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision insurance; 401(k). - The salary for this position is $60,000 - $70,000 annually. This role is bonus and/or incentive eligible and it includes a company vehicle. - Our benefit package includes health insurance and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. COVID-19 Vaccination Please be aware that Panther Healthcare requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Panther Healthcare is an equal opportunity employer and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law. Education - Bachelor's degree. Relevant Work Experience - At least 1-year sales or related experience. Basic skill level. - Experience developing presentations to various audience levels. - Persuasive communication ability, good at analyzing and solving problems, high sense of responsibility, and teamwork. Additional - Willing to travel at least/up to 75% of the time for business purposes (within state and out of state). Job Type: Full-time Pay: $60,000 - $70,000 per year Benefits: 401(k) - Dental insurance - Disability insurance - Health insurance - Paid time off - Vision insurance Schedule: - Monday to Friday Work Location: Remote

Now Hiring: Receptionist – Be the Face of Our Company! Are you organized, professional, and great with people? We’re looking for a Receptionist to be the first point of contact for our business, ensuring a welcoming and efficient front desk experience for clients, visitors, and team members. Why Join Us? Competitive Pay & Benefits – Health insurance, PTO, retirement plans & more Career Growth Opportunities – We invest in our employees’ success Positive Work Environment – Friendly andsupportive team culture Flexible Scheduling – Full-time & part-time positions available Key Responsibilities: • Greet visitors and clients with a warm andprofessional demeanor • Answer and direct phone calls, emails, andinquiries efficiently • Schedule appointments and manage calendars with accuracy • Handle administrative tasks such as data entry, filing, and office organization • Ensure the reception area is clean, organized, and welcoming • Assist other departments as needed to keep operations running smoothly What We’re Looking For: Excellent communication & interpersonal skills Strong organizational & multitasking abilities Proficiency in Microsoft Office & office management software A professional and friendly attitude with a customer-first mindset Previous experience in reception, customer service, or administration is a plus! Ready to be the face of our company? Apply today and start your journey with us! Would you like this tailored for a specific industry (e.g., medical, corporate, hospitality)?

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Free Agency is a clothing store in downtown NYC that carries a mix of emerging designers & designer vintage. I am looking for someone to be a sales lead, a friendly face that is comfortable talking to customers, and assist in making content. Qualifications: - Comfortable handling various operational tasks in a retail setting - Great customer service skills - Comfortable operating and being on camera - Ability to manage emails and communicate professionally - Knowledgable and passionate about clothing Not absolutely necessary, but would help to have... - Basic knowledge of accounting principles - Basic graphic design knowledge - Have experience taking & editing - Have experience selling clothing online - Have experience making content

Job description Job Summary We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and ensuring a positive shopping experience. This role requires strong communication skills, a knack for upselling products, and the ability to handle cash transactions accurately. Duties Greet customers warmly and assist them in locating products within the store. Utilize retail math skills to provide accurate pricing information and process transactions efficiently at the POS system. Demonstrate products through engaging product demos to enhance customer understanding and encourage sales. Implement upselling techniques to maximize sales opportunities while maintaining a high level of customer satisfaction. Handle cash transactions with precision, ensuring accurate cash handling and maintaining the integrity of the cash register. Supervise junior staff members as needed, providing guidance on best practices in customer service and sales techniques. Maintain cleanliness and organization of the sales floor, ensuring that merchandise is well-displayed and stocked. Communicate effectively with team members and management to ensure smooth operations within the store environment. Requirements Strong basic math skills for handling transactions and inventory management. Excellent communication skills to interact positively with customers and team members. Ability to work in a fast-paced environment while maintaining attention to detail. Experience with cash handling procedures is an asset. A proactive approach to upselling and promoting store products is highly valued. Join our team as a Retail Sales Associate where you can grow your skills in a supportive environment while delivering outstanding service to our customers! Job Type: Full-time Pay: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Application Question(s): What attracted you to this job in particular? Are you comfortable with different POS Systems and how comfortable are you learning a new system? Tell me about a time you worked with a challenging customer and how you sorted out the situation. What did they want and what did you do to help them? Experience: Sales: 3 years (Required) Ability to Commute: New York, NY 10025 (Required) Work Location: In person

Job Title: SALE Assistant Work locations: New York's five boroughs, Upstate New York, and Long Island job responsibilities 1. Customer development and maintenance -Explore potential customers through phone calls, emails, and other means, and introduce the company's products and services; -Assist in organizing customer product tasting activities, answering questions, and facilitating cooperation. 2. Market promotion -Online: Efficiently handle customer inquiries, maintain channels such as emails and communities; -Offline: Participate in ground promotion activities such as distributing flyers and supporting exhibitions. 3. Logistics collaboration -Assist in warehouse management: inventory, organization, handling, and shipping support of goods; -Cooperate with drivers to complete logistics delivery and ensure accurate delivery of orders. 4. Other support -Complete temporary tasks assigned by superiors and flexibly respond to multi line work. Knowledge and Skills Ability requirements -Strong communication skills, standard Mandarin, and natural and fluent telephone communication; -Proficient in using office software such as Excel and Word, with fast typing speed; -Due to physical requirements, heavy objects need to be carried -Valid driving license Having one's own private car -Experience in local promotion, sales, or customer service is preferred (excellent graduates can be trained). Quality requirements -Hardworking and able to endure occasional physical labor, capable of lifting heavy objects weighing up to 50 pounds -Strong sense of responsibility, meticulous in work, adaptable to flexible work pace; -Outgoing personality, team spirit, willing to accept challenges. C&B -Monthly salary+commission: 3.5k-5.5k (base salary+performance, specific negotiable) -Welfare: holiday benefits+training and promotion+flexible work ⏰ Deadline: April 10, 2025 Join us and you will receive: -The practical opportunity to directly engage with the market and quickly enhance comprehensive abilities; -Flat team, leadership guides hand in hand, unlimited growth! -Due to physical requirements, heavy objects need to be carried contact information:

Location: Manhattan, NY (On-Site) NO REMOTE Job Description: We are looking for a Sales Representative to represent our company at various events and engage with potential customers. This role requires an outgoing personality and a passion for delivering great customer experiences while promoting our brand. Responsibilities: · Represent the brand at in-person events, promotional campaigns, and community outreach. · Educate customers about our products/services and answer inquiries. · Create an engaging and positive brand experience for attendees. · Work closely with the marketing team to execute event strategies. · Gather customer feedback and report key insights. · Assist with event logistics, including setup and breakdown. Qualifications: · Charismatic, energetic, and great at engaging with people. · Ability to communicate the brand message effectively. · Team player with a proactive and positive attitude. · Strong ability to adapt to different event settings. · Previous experience in promotions, marketing, or customer service is a plus.

We are seeking a dedicated and experienced Barista to oversee and serve coffee in private events all over NY with our coffee cart. The ideal candidate will have a strong background in coffee service and customer service, with a passion for delivering exceptional experiences to our guests. As our barista manager, you will be responsible for managing everything in the cart, making excellent coffee , ensuring quality service, and maintaining operational efficiency during your shift. Responsibilities Making amazing coffee Provide excellent customer service by addressing guest inquiries and resolving issues promptly. Taking care of the cart and the equipment Manage inventory levels and assist with ordering supplies as needed. Unloading the equipment, set up and tear down Implement time management strategies to optimize workflow during peak hours. Qualifications Experience in a café as a professional barista Strong customer service skills with the ability to engage positively with guests. Excellent time management skills to effectively prioritize tasks during busy shifts. Ability to lift things and carry them Responsibility, and time managment If you are passionate about the Coffee industry and have the leadership qualities necessary , we encourage you to apply for this exciting opportunity as a Barista Manager.

Location: Manhattan, NY (On-Site) NO REMOTE Job Description: We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support. Responsibilities: · Assist customers with inquiries and product/service details. · Handle customer complaints and provide effective solutions. · Maintain detailed and up-to-date customer records. · Work closely with other departments to escalate issues when necessary. · Participate in ongoing training and improvement initiatives. Qualifications: · Strong communication and interpersonal skills. · Problem-solving mindset with the ability to think on your feet. · Ability to handle stressful situations with professionalism. · Detail-oriented and organized. · Prior experience in customer service is a plus but not required.