Customer relationship management jobs in Bayonne, New Jersey - Page 15Create job alerts

Job DescriptionBenefits: • 401(k), • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Paid time off Job Summary Were looking for a friendly, polished, and hospitality-driven Client Care Coordinator (C3) to join our close-knit animal care team in a beautiful, modern veterinary hospital located in DUMBO, Brooklyn. This role is ideal for someone with a strong background in hospitality, guest services, or high-touch customer experience who understands how exceptional service builds trust, loyalty, and long-term relationshipsespecially when people are stressed or in need. You enjoy working with animals and understand the deep bond between pets and the people who love them. We believe work should be a place you want to come to. Our hospital is progressive, calm, and team-focused. We treat our staff with respect, value professionalism and kindness, and create an environment where both clients and employees feel genuinely cared for. As our Client Care Coordinator, you are the first and last impression of the practice. You bring warmth, confidence, and clarity to every interaction, helping clients feel supported while keeping the hospital running smoothly. Responsibilities Welcome clients and patients with professionalism, warmth, and a hospitality-first mindset. Check in patients and verify all client and pet information accurately. Answer, triage, and route incoming phone calls with efficiency and empathy. Schedule, confirm, and manage appointments in a fast-paced environment. Maintain detailed and accurate documentation of client interactions and resolutions. Process payments, handle billing questions, manage orders and returns, and update client accounts. Communicate clearly and effectively with veterinarians, management, and team members. Develop a working knowledge of vaccinations, common lab tests, basic medical conditions, and pet behavior. Address client concerns calmly and professionally; escalate complex issues when appropriate. Support general organization and shared upkeep of front-of-house areas. Perform additional administrative duties as needed. Qualifications At least 2 years of experience in hospitality, guest services, or a customer-facing role, with a strong focus on relationship-building and repeat client experience. Experience in a veterinary, medical, or healthcare setting is a plus, but not required. Comfortable interacting with a variety of animals and their owners. Excellent verbal and written communication skills. Confident using customer service software, scheduling platforms, and digital tools. Proficient in Google Workspace (G-Suite) and quick to learn new systems. Strong problem-solving skills and sound judgment under pressure. Friendly, patient, and professional demeanorespecially with stressed or emotional clients. Compensation & Benefits $18$23 per hour, based on experience. Paid Time Off and Holiday Pay. Retirement plan with company match. Professional development and career advancement opportunity. Supportive leadership and a respectful, positive work culture. About Us HEAL Veterinary Hospital is a woman-owned practice proudly serving the Brooklyn community. Were known for exceptional medical care, compassionate service, and a team culture built on trust, professionalism, and balance. If you love people, value hospitality, and want to build meaningful relationships in a role that truly matters, wed love to meet you.

Job DescriptionLoop AI is seeking a Customer Success Manager to own outcomes for mid-market customers post-sale. This role partners closely with Implementation during onboarding and takes full ownership of the customer relationship through adoption, renewal, and growth. You will act as the quarterback for your accounts, coordinating cross-functional expertise and ensuring customers experience Loop as one cohesive partner while contributing to the evolution of our Customer Success operating model.What you’ll do: • Own post-sale customer relationships from implementation handoff through renewal., • Partner with Implementation to ensure strong kickoff, alignment on goals, and successful go-live., • Develop deep fluency in Loop’s product and guide customers on best practices and effective usage., • Lead regular customer check-ins focused on value realization and optimization., • Identify and mitigate risk early, ensuring renewals are proactive and predictable., • Coordinate collaboration with Product, RevOps, and other SMEs, owning communication and follow-through., • Share insights, patterns, and feedback to improve CS playbooks, enablement, and lifecycle processes.What we’re looking for:, • 3–6 years of experience in Customer Success or Account Management in SaaS., • Experience owning renewals and driving customer outcomes., • Strong judgment and comfort operating in evolving environments., • Clear communicator who values transparency and shared ownership., • Builder mentality with a team-first approach.

Job DescriptionWhat Were Looking For The ideal General Manager is a community-focused leader who serves as both a business driver and a local ambassador for Restore. Youll combine entrepreneurial thinking with servant leadership, creating a workplace culture that mirrors the wellness transformation we deliver to clients. You excel at building authentic relationships, fostering team performance, and making data-driven decisions that establish your studio as a trusted neighborhood destination and a thriving business. About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellnessa revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you become part of a movement dedicated to helping people expand their potential and do more of what they love. Role Overview As a General Manager, youll oversee the full scope of studio operations from business performance to team leadership. Youll be accountable for hitting KPIs, driving membership growth, and cultivating a culture of excellence that inspires both staff and clients. This role is a balance of strategic planning, hands-on leadership, and authentic relationship building. Department: Corporate Studios Reports To: Area Manager Job Type: Salaried Exempt Schedule: Full time based on studio needs Key Responsibilities Studio Performance • Own studio performance by developing and executing business plans that achieve KPIs, revenue, and profitability goals., • Monitor trends and apply data-driven decision-making to drive results., • Manage labor and cost models for operational efficiency. Studio Operations • Oversee day-to-day studio operations with a focus on client experience, brand standards, and facility excellence., • Ensure compliance with safety, cleanliness, and operational protocols., • Implement local marketing strategies, community events, and grassroots initiatives to grow awareness and memberships. Training & Onboarding • Recruit, hire, and onboard new team members to deliver a consistent, high-quality client experience., • Provide ongoing training, development, and cross-training to ensure staff expertise across therapies and systems. Team & Performance Management • Lead the employee lifecycle, including coaching, performance reviews, recognition, and corrective action when needed., • Foster a culture of accountability, empowerment, and five-star customer service., • Serve as a role model of servant leadership demonstrating values, culture, and high performance daily. Qualifications • Education: High School Diploma or equivalent (required)., • Experience: 35 years of management experience (required), including hiring, training, coaching, and performance management., • Prior experience in health, wellness, fitness, or retail management (preferred)., • Proven track record in sales growth and team leadership., • Entrepreneurial mindset with the ability to identify new opportunities., • Strong communication and coaching skills., • Ability to balance data-driven decisions with authentic human connection., • Flexible schedule availability, including evenings, weekends, and holidays. Benefits • Health Coverage: Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days)., • Paid Time Off (PTO): Available for Full-Time team members., • Wellness Perks: Complimentary and discounted Restore services., • Retirement: 401k plan with employer match., • Compensation: Bonus & Commission opportunities., • Career Growth: Advancement opportunities within a rapidly growing brand. Why Youll Love Working With Us • Pioneering Wellness: Be part of an industry-leading company shaping the future of wellness., • Impactful Leadership: Directly influence the client and employee experience while driving meaningful business outcomes., • Innovation & Collaboration: Lead in an environment where creativity, teamwork, and execution thrive., • Employee Wellness: Enjoy complimentary access to Restores therapies while promoting wellness in your own life., • Career Growth: Advance your leadership career in a growing national brand. Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionAdora is building the next generation of AI-native marketing tools to help brands connect with customers in more intelligent, efficient, and effective ways. Backed by top-tier investors, we're at a pivotal moment of growth — and we're looking for a Senior Customer Success Manager who can own client relationships, drive retention and expansion, and help shape what great customer success looks like at a company moving this quickly. Role OverviewWe're looking for a relationship manager with solid experience in enterprise accounts and the confidence to lead meaningful conversations with VP and CMO-level stakeholders. You'll manage a portfolio of clients, become a deep expert on the Adora platform, and serve as their trusted advisor — guiding them on how to leverage our technology to drive real marketing performance and business outcomes. We are a startup. Some weeks you'll be leading a strategic business review with a senior marketing executive. Other weeks you'll be pulling reports, digging into performance data, and solving problems hands-on. If you're someone who rolls up their sleeves as naturally as you command a boardroom, this role is for you.What You'll Own: • Become a deep expert on the Adora platform and guide clients on how to leverage it effectively to improve marketing performance and business outcomes, • Manage a portfolio of enterprise accounts as the primary relationship owner and trusted advisorLead executive business reviews and strategic planning sessions with VP and CMO-level stakeholders, • Own renewals and drive account expansion — building growth through relationship and value, not hand-offs to sales, • Monitor account health and proactively get ahead of risk before it becomes a problem, • Get into the data when needed — pull and interpret performance reports, diagnose issues, and tell a clear story back to clients, • Work cross-functionally with product and internal teams to advocate for client needs, • Help build the playbooks, processes, and documentation that make the CS team more effective over timeWho You Are:, • You've owned large enterprise relationships. You have 8+ years of experience in customer success or account management, with a track record of owning senior client relationships at scale. You've run executive-level meetings, navigated complex organizations, and been directly accountable for retention and growth. You're the person clients trust — not because you're responsive, but because you're strategic., • You know the paid advertising world. You don't need to have spent years hands-on-keyboard in Meta or Google, but you understand how paid media works. You know the metrics, the levers, and how campaign performance connects to business outcomes. You're comfortable reading a performance report, asking the right questions, and translating results into a conversation a CMO cares about. And you're willing to dig in yourself when needed., • You're curious — especially about technology and AI. You don't wait for someone to tell you what tools to use or how to work smarter. You've been exploring AI tools on your own, building instincts, and finding ways to apply them — in your work and your life. You're not necessarily an expert, but you're clearly further along than most. More broadly, you have a pattern of finding better ways to do things rather than defaulting to what's always worked., • You're ready to operate without a big support structure. You've probably come from a larger company where you had SDRs, analysts, and specialists around you. That won't be the case here. You're comfortable being the senior person who also runs the dirty reports — and you don't think of that as beneath you. You want to be somewhere you can actually shape things.Nice to Haves:, • Experience in agency, AdTech, or martech environments, • Prior startup or high-growth company experience (Series A–C), • Hands-on experience with Meta, Google, or other paid media platforms, • Familiarity with AI tools and how they're being applied in marketingWhat We Offer:, • Competitive salary, equity, and benefits package, • A collaborative, high-performance team in a high-growth startup, • Opportunities for professional growth as the company scales

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Material Bank is the world's largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About the roleAs Brand Enablement & Partnerships Specialist, you will play a critical role in strengthening and expanding Material Bank's brand partnerships by driving education, adoption, and executive-level engagement across our brand ecosystem. This role sits alongside Sales and complements our Account Managers by owning brand enablement - from onboarding and ongoing training to in-market relationship building with brand executives and sales rep teams.You will serve as a trusted advisor and subject matter expert on the Material Bank platform, helping brand leaders and rep organizations fully understand and realize the value of our offerings. This includes clearly articulating the return on investment of our platform, guiding partners through interactive tools and dashboards, and presenting key insights that resonate with brand leadership.This is an externally facing role for someone who understands how brands sell into the A&D community, values in-person relationship building, and is energized by education, storytelling, and influence. You thrive balancing time in the field with virtual training and strategic touchpoints.The role is remote and intentionally structured across three core focus areas: approximately 50% in-market travel and events and 50% online training and enablement, and relationship building with executive leaders and sales rep networks.What you'll do • Lead executive- and rep-level onboarding education to accelerate adoption, engagement, and value realization across new and existing brand partners., • Deliver ongoing training and refreshers as sales rep teams and brand organizations evolve due to new hires, territory shifts, or restructures., • Present Material Bank's value proposition, key benefits, and ROI clearly and confidently to senior brand leadership, tailoring messaging to executive priorities., • Act as a subject matter expert on Material Bank's interactive tools, data insights, and ROI dashboards, using them to support executive conversations and strategic decision-making., • Deliver regular awareness updates as Material Bank launches new tools, programs, and value-added offerings, ensuring partners stay informed and aligned., • Maintain a visible, credible in-market presence through office visits, industry conferences, and brand events, including speaking or presenting when appropriate., • Build and nurture strong relationships with key brand executives and influential sales reps, operating independently while staying aligned with Account Managers on shared goals., • Partner closely with Sales, Account Management, and internal teams to create clean communication loops and ensure a seamless brand partner experience.What you'll bring, • Experience working within the Architect & Design ecosystem, ideally with exposure to material brands, rep organizations, or design-focused platforms., • Strong executive presence with the ability to confidently present to senior leaders and articulate strategic value and ROI., • Comfort serving as a platform expert, including explaining data, dashboards, and performance insights to non-technical audiences., • Proven ability to educate, influence, and build trust through presentations, training sessions, and relationship-driven engagement., • Experience working closely with sales or account teams in a partner-facing role., • Excellent communication, facilitation, and storytelling skills, both in person and virtually., • Highly organized, proactive, and comfortable operating independently across multiple priorities., • Willingness to travel approximately 33% of the time for in-market engagement., • Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution., • Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect)., • Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program., • Plan for your Retirement: 401(k) eligible after your first 90 day's employed!, • Giving Back: We sponsor multiple events throughout the year to help out our communities., • Growth: We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job DescriptionJob Overview As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to facilitate the timely processing, approval, and ensuring dispensing of prescribed medications. This role requires a blend of clinical knowledge, communication skills, and organizational and sales acumen. You will support patients referred from medical offices by assisting with prescription clarifications, benefits coordination, and addressing medication access issues. Additionally, you will cultivate strong relationships with prescribers and insurance providers to ensure seamless care and optimal outcomes for patients. You will act as a relationship manager for medical providers and their offices. You will proactively build and maintain trusted partnerships, encouraging them to refer new patients and strengthening ongoing collaboration to ensure positive outcomes for all parties. Responsibilities • Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs., • Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access., • Focus on sales/marketing efforts to promote the pharmacys services and secure referrals from providers, contributing to growth in patient enrollment and medication access., • Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacys offerings among key stakeholders in the healthcare ecosystem., • Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support., • Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues., • Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access., • Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes., • Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacys services and increase patient engagement.Requirements, • Preferred experience in a health care setting, preferably within a specialty pharmacy environment., • Strong understanding of medication administration processes and patient care standards., • Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process., • Previous experience as a pharmacy technician is highly desirable., • Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike., • Ability to work independently and as part of a collaborative team focused on enhancing patient service., • Commitment to ongoing professional development in the field of specialty pharmacy.Qualifications:, • High School Diploma or GED required, • Associate or bachelors degree preferred, • 1+ years of pharmacy/medical work experience or related field, • Strong customer service, communication, and sales skills, • Proven ability to manage multiple accounts and projects independently, • Understanding of product and payer reimbursement landscapes, • Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies, • Valid drivers license required, • Must be willing and able to drive from office to office within the assigned area (TBD)Preferred Skills:, • Previous experience in sales, marketing, or customer relationship management within the healthcare industry, • Full Time, • On-siteSchedule:, • Monday to Friday, • 40 Hours weeklyPay Rate:, • Bi-weekly, • $22-30 hourly (based on experience)Benefits:, • Paid time Off, • Medical Insurance, • 401k (Matching), • Travel Stipend, • Bonus based on PerformanceLocation: Queens, NY

Job DescriptionEnterprise Customer Success ManagerFull-time Position About Us We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives. Our cutting-edge platform empowers organizations to streamline their operations, enhance productivity, and drive innovation across their business units. As we continue to expand our client base and product offerings, we are seeking a talented and driven Enterprise Customer Success Manager to join our team. Position Overview As an Enterprise Customer Success Manager, you will play a crucial role in ensuring the long-term success and satisfaction of our high-value enterprise clients. You will be responsible for building and maintaining strong relationships with key stakeholders, driving product adoption, and maximizing the value our customers derive from our platform. This position requires a strategic mindset, excellent communication skills, and a deep understanding of B2B customer success principles. Key Responsibilities • Client Onboarding and Implementation: Develop and execute comprehensive onboarding plans for new enterprise clients, ensuring a smooth transition and rapid time-to-value. Collaborate with cross-functional teams to coordinate implementation efforts and address any technical challenges., • Relationship Management: Serve as the primary point of contact for assigned enterprise accounts, building strong relationships with key decision-makers and stakeholders at all levels of the organization. Conduct regular check-ins and quarterly business reviews to maintain engagement and identify growth opportunities., • Strategic Account Planning: Develop and maintain detailed account plans for each client, outlining goals, KPIs, and action items to drive adoption, expansion, and retention. Continuously monitor account health and proactively address any risks or concerns., • Product Adoption and Usage: Analyze product usage data and customer feedback to identify opportunities for increased adoption and value realization. Develop and implement strategies to drive feature adoption and showcase the full potential of our platform., • Customer Advocacy: Cultivate customer advocates within your portfolio, encouraging participation in case studies, testimonials, and referral programs. Facilitate knowledge sharing and best practices among clients to foster a strong user community., • Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies. Ensure a seamless handoff between sales and customer success teams for upsell and cross-sell initiatives., • Churn Prevention: Monitor customer health scores and engagement metrics to identify at-risk accounts. Develop and implement targeted retention strategies to address concerns and mitigate churn risk., • Product Feedback and Innovation: Gather and synthesize customer feedback to inform product development priorities. Collaborate with the product team to communicate customer needs and market trends, contributing to the product roadmap., • Reporting and Analytics: Prepare and present regular reports on account performance, customer health, and key success metrics to internal stakeholders and leadership. Utilize data-driven insights to inform strategic decision-making and resource allocation., • Industry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams.Qualifications, • Bachelor's degree in Business, Marketing, or a related field; MBA is a plus, • 5+ years of experience in customer success, account management, or consulting roles

Job DescriptionCompany Description This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role. The role primarily is to support sales initiatives and provide route coverage for the ASM during vacation, sickness, injury or any special projects as needed. The ST will work with management to maintain customer relationships between sales, merchandising and operations for all large & small format “off premise” stores. The ST must effectively service all customers in a safe, productive and professional manner in compliance with Red Bull executional standards. Job Description TRAINING The Sales Trainee (ST) is a training role. Upon successful participation in the training program, the ST is eligible to interview for open Account Sales Manager (ASM) roles. Upon completion of the program and certification, if no ASM or otherwise qualified role is available AND the ST is meeting performance standards, the employee may remain in the ST role up to 12-months OR until an ASM or another qualified role is available (whichever comes first). Once an ASM or another qualified role is available, the certified ST must interview for that available role. If promotion to the role of ACCOUNT SALES MANAGER (or other role) does not happen prior to the expiration of the 12-mos completion period, the SALES TRAINEE role will be vacated due to end of assignment unless an exception applies. For exception, based on continued high performance, no open roles and certification completion, a manager may extend the 12-month completion period an additional 6-months. The ST role is an at-will position, meaning that the Company or ST can terminate the employment relationship at any time, for any reason or no reason at all, with or without cause. BUSINESS ACUMEN Understand and Learn the basics of Red Bull and Red Bull Distribution Company, the brand and products Build and protect the Red Bull brand through proper rotation to ensure fresh product. Set proper brand flow following Red Bull standards. Establish and maintain friendly and professional relationships with your customers to increase sales and selling. DAILY PREPARATION Obtain all tools (insights, displays, Point of Sale, Pricing, etc.) to execute the daily plan. Effectively communicate with the ASMs/DSMs on daily priorities. Train with ASMs IN ROUTE SUPPORT Global Strategy for In-Store Execution measured by Winning vs Competition (WVC) & Perfect Store Audit (PSA). Cover ASM routes as needed. Meet daily KPI focused on the following areas: sales, distributions, pricing, display, new accounts and merchandising. OFF ROUTE SUPPORT Support the team with audits, blitz, building of displays, merchandising to effectively drive the sales business. Other duties as assigned. Qualifications Valid US Driver’s License and obtainment of DOT Medical card Obtainment of DOT Medical card Must be at least 21 years of age Experience in customer service and sales is a plus Ability to lift and transport up to 25 pounds of inventory and/or advertising displays English; additional languages an advantage Additional Information Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.

Job Description Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks. As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure, reliable vendor account validation to wipe out fraud and boost efficiency. Internally, teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one, you’ll be encouraged and trained to integrate these tools into your workflow in a practical, hands-on way. With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you. Learn more about how we use AI in our everyday work. About the role Trustpair is looking for a Strategic Customer Success Manager to join our US team and take ownership of a portfolio of our largest, most complex, and most strategic enterprise customers in North America. This role is designed to reinforce our US presence and provide exceptional support to top-tier clients, ensuring strong satisfaction, retention, product adoption, and expansion over time. You will play a key role in onboarding new enterprise customers, driving long-term success plans, supporting change management, and identifying upsell opportunities across your portfolio. This is an individual contributor role with room to grow as the US Customer Success team expands. You will report to Mathilde and join the CSM International team, working closely with the wider Customer team as well as Product, Account Management, Sales, Ops, and Revenue Excellence. This position is based in New York City, with hybrid onsite presence preferred. We are primarily looking for candidates in the commutable Tri-State Area who can come into the office 1–2 days per week. Compensation: The expected on-target earnings for this role are in the range of $135,000–$150,000 What you'll do:Client Onboarding and Enablement * Manage a portfolio of high-value, high-complexity customers across industries * Lead onboarding for large enterprise US clients, including customized training and support on integrations to drive fast adoption * Define and execute tailored success plans aligned with each customer’s business goals * Support and, when needed, lead change management efforts on the customer side Relationship Management and Retention * Build strong, trust-based relationships with a range of senior stakeholders across Finance, Procurement, IT, and related functions * Run regular check-ins and Quarterly Business Reviews to drive value, satisfaction, and retention * Monitor customer health, proactively flag risks, and take action to secure renewals * Develop client advocates who can participate in reference calls and broader advocacy initiatives Product Adoption and Usage Optimization * Use customer data and usage insights to drive stronger adoption and stickiness of the platform * Guide customers toward fuller use of Trustpair’s features and value for risk management * Navigate complex organizational structures to build adoption and internal advocacy Revenue Growth * Identify upsell and expansion opportunities within strategic accounts * Partner closely with Sales to convert those opportunities into growth Customer Advocacy * Represent the voice of the customer internally to help shape product direction * Partner with Marketing on case studies, testimonials, and other advocacy initiatives to support Trustpair’s growth in the US market Regional Strategy and Insights * Bring market feedback and customer insight to help shape US-specific strategy * Stay informed on customer needs, industry developments, and competitive trends What’s in it for you ???? * At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working * Opportunity to join a fast-growing scale-up in a highly impactful role * Ownership of strategic, high-value enterprise accounts in the North American market * A collaborative environment with a flat structure, where everyone’s voice is heard with room for growth and career development * The chance to join the US team at an exciting stage, where ideas, initiative, and ownership are genuinely valued * Exposure to a European-headquartered company with international collaboration * A flexible hybrid work environment that encourages autonomy, leadership, and strong cross-functional partnership * A talented team with senior colleagues you can learn and work with * Inclusive environment with cultural diversity and parity Why join Trustpair? A list of our perks here! Must-Haves * 7+ years of experience in a technical SaaS or enterprise B2B software environment * 3–4+ years of significant experience working with strategic and/or enterprise B2B clients * Prior experience managing strategic, complex US enterprise accounts * Strong experience driving renewals and identifying upsell or expansion opportunities * Familiarity with complex technical integrations, including APIs and SFTP * Strong project management skills, with the ability to manage multiple deadlines, stakeholders, and priorities * Strong problem-solving skills and the ability to bring structure and solutions in complex situations * Excellent communication and relationship-building skills, especially with senior stakeholders and executives * High level of organization, rigor, and attention to detail * A data-driven approach to decision-making * Native-level English Nice-to-Haves * Experience with tools such as Intercom, Planhat, and Looker * Experience in a B2B SaaS start-up or scale-up environment * Experience working in an international environment and/or a European company * Experience working with or selling to teams within the CFO organization, especially Procurement, Accounts Payable, and Treasury. Recruitment Process * First call with Morgan, Talent Acquisition Specialist (30 mins) * Experience interview with the hiring manager, Mathilde (1 hour) * Case study interview with Mathilde and Caitlin (1 hour) * Coffee fit with members of the US team * Final interview with Baptiste, CEO & Cofounder Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The CSE will combine advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption, retention, and growth. Proactivity is demonstrated through analyzing reports, leveraging AI insights, and anticipating customer needs. This role bridges the gap between product capabilities and business outcomes, serving as both a trusted advisor and a hands-on resource for strategic initiatives.What You'll Own • Deliver consulting, implementation, and enablement services—guiding customers through best practices, solution design, rollout, and adoption., • Lead strategic projects and initiatives to help customers maximize value and achieve desired outcomes., • Develop and maintain deep expertise in WalkMe products, including platform capabilities, features, and best practices., • Understand each customer’s business case, objectives, and pain points to ensure solutions are tailored for maximum impact., • Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes., • Lead onboarding, configuration, and integration enablement for new initiatives or advanced workflows., • Host enablement programs such as workshops, office hours, and training sessions to accelerate adoption., • Monitor customer health, usage, and workflows to proactively drive adoption and value realization., • Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities., • Create scalable resources such as documentation, guides, and playbooks to strengthen customer enablement and success maturity.What You Need To Succeed, • 3+ years in a customer-facing or strategic enablement role (Customer Success Engineer, Solutions Engineer, Consultant, etc.)., • Proven experience with consulting, solution implementation, and customer enablement., • Basic understanding of CSS, HTML, JavaScript, and APIs., • Strong understanding of SaaS platforms, integrations, and data workflows., • Ability to understand customer business cases and pain points and translate them into effective WalkMe solutions., • Comfortable analyzing reports and leveraging AI insights to proactively drive adoption and maximize customer value., • Excellent communication and relationship-building skills with both business and product stakeholders., • Strong project management and organizational skills., • Passion for helping customers succeed and driving measurable business outcomes.What Sets Us Apart, • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace., • We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic., • We value collaboration and understand the importance of a healthy work-life balance . To support, we offer:, • Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively., • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community., • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering., • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance., • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!

Job Description Position: Vice President, Resource Development Reports to: Senior Vice President and Chief Development Officer (CDO) Department: Resource Development Organization Summary: United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Position Overview: In partnership with the Senior Vice President and Chief Development Officer (CDO), the Vice President, Resource Development (VPRD) is responsible for executing on comprehensive fundraising strategies across individuals, corporations, and foundations. They will oversee the planning, development, and implementation of all aspects of UWNYC’s fundraising process, including communications to donors and prospects; prospect research; solicitation of foundation, corporate and individual donors; gift planning; donor stewardship; and fundraising accounting within the customer relationship management (CRM) software system. The VPRD is tasked with managing the human and operational infrastructure needed to diversify UWNYC’s donor base/pipeline, sustaining and growing our budget by securing funding through corporate partners, major gifts, annual giving, planned giving, affinity groups, and sponsorships. Responsibilities include, but are not limited to: Fundraising • Oversee the organization’s portfolio of constituents, board members, and external relationships., • Establish and monitor revenue goals and budgets, in line with organizational and community needs., • Collaborate with the Community Impact programmatic team to gauge funding gaps., • Individually and as a team collective, procure the targeted funding from individuals, foundations, corporations, board members, events, partnerships, crowdfunding and other sources – manage the full fundraising cycle, from prospecting to collection., • Monitor the economic climate and evolving governmental and/or political landscapes., • Adjust fundraising plans and activities in response to opportunities aligned with UWNYC’s mission., • Instill a dynamic, data-driven mindset within the resource development team and internal programmatic colleagues., • Drive decisions informed by reliable market-tested data. Operations and Management • Recruit, develop, retain and lead an effective, high-capacity resource development department team., • Ensure goal attainment and accountability., • Establish and communicate departmental and organization-wide policies, procedures and expectations related to corporate fundraising programs., • Oversee effective use of the donor CRM system., • Serve as its master administrator; assign policies, roles and tasks within the software while ensuring proper internal control and best practices. Communications • Collaborate with the marketing & communications team to create development materials, tools, and other necessary collateral supporting major gifts, grants, planned giving, campaigns, events, and other efforts., • Ensure quality control and consistency over messaging and information exchanges with donors and partners., • Review and contribute to annual reports, newsletters, and online materials., • Leverage digital platforms and the use of social media and technology in fundraising. Candidate Requirements: • Demonstrated passion for UWNYC's mission and core values, strong commitment to racial equity., • Bachelor's degree., • 15+ years of progressively responsible positions in non-profit development and fundraising., • Deep understanding of fundraising strategies, cycles, tasks and techniques: donor research and prospecting, cultivation, moves management, communication, acquisition, solicitation and generation of sequentially increasing charitable gifts., • Track record of securing 6- and 7-figure gifts from individuals, foundations, corporations., • Experience in building, retaining, motivating and managing teams of fundraising specialists., • Skill and tact in cultivating relationships with board members, major donors, corporate executives, and government and community leaders., • Quantitative analysis skills: the ability to understand budgets, financial targets, industry metrics and KPIs., • Event management experience – planning, logistics, budgeting, stakeholder engagement and communications., • Hands-on experience with cloud-based CRM systems (Blackbaud Raiser’s Edge preferred)., • Excellent written, spoken, analytical, and presentational skills., • Social-media and technology savvy. Key Competencies: • Drive for Stakeholder Success, • Effective Communication, • Adaptability and Change Management, • Cross-Functional Capability and Collaboration, • Talent Management and People Development, • Business Acumen and Strategic Direction, • Outward Looking, • Effective Fundraising, • Strategic Relationship Management, • Entrepreneurial and Innovative, • Business Development and Sales, • Volunteer Management Additional Requirements: • Successful completion of background check., • UWNYC is presently on a Hybrid/In-Person work schedule. United Way of NYC Core Competencies for All Staff • Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations., • Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal., • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement, • Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact., • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. United Way of New York City is an Equal Employment Opportunity Employer

Job DescriptionStudio Area Manager (SAM) alts | Alteration Specialists alts | Alteration Specialists is seeking a highly hands-on, field-driven Studio Area Manager to lead a cluster of studios across the tri-state area. This is not a desk-based management role. We are looking for a strong operator and people leader who thrives in the shops, leads from the floor, and takes full ownership of daily performance. As a Studio Area Manager, you will be the guiding force behind your market’s operational health. Your presence will be felt in the studios every day — coaching teams in real time, solving problems quickly, and ensuring that every client interaction reflects the premium standards of the Alts brand. You will serve as the critical bridge between shop teams and central leadership, translating strategy into clean, consistent execution. This role is ideal for someone who moves fast, holds high standards, and takes pride in building accountable, high-performing teams. Training: Full-time training in New York City prior to assignment Schedule: Regular Saturday coverage required Territory: NY, NJ, CT 🎯 What You Will Own (Primary KPIs) Success in this role is measured through four core performance drivers. The Studio Area Manager is directly accountable for: Client Experience (NPS) • Monitor and improve NPS trends across your cluster, • Reinforce try-on and pickup standards consistently, • Coach hospitality behaviors in real time, • Resolve escalated client issues within 72 hours, • Reduce repeat client complaints Client Retention • Increase repeat client rate across studios, • Ensure strong follow-through on client issues, • Build a relationship-driven service culture, • Identify churn patterns and address root causes Sales Performance • Lead shops to achieve sales goals, • Monitor bookings, conversion, and average ticket, • Identify underperforming locations and act quickly, • Enforce QC checkpoints with zero tolerance for misses, • Reduce RFAs and production errors, • Maintain strong duration accuracy, • Ensure on-time delivery performance ⚙️ How You Will Drive ResultsHands-On Studio Execution (Primary Focus) You will maintain a strong physical presence across your studios and act quickly when issues arise. This is a highly active field role. • Ensure shops open and run smoothly every day, • Monitor bookings, staffing, and production flow in real time, • Conduct frequent shop walks and quality checks, • Reinforce SOP compliance through direct observation, • Step in during peak periods or staffing gaps, • Address day-to-day operational hiccups immediately Production & Quality Discipline You will protect the integrity of our production engine. • Enforce QC standards across all garments, • Review production reports and duration accuracy, • Ensure ticket accuracy in Geelus, • Monitor RFAs, refunds, and process failures, • Partner with Finance on ticket allocation when needed, • Identify bottlenecks and implement fixes quickly Customer Experience Leadership You are the field owner of the Alts premium experience. • Monitor NPS weekly and act on trends, • Reinforce try-on at pickup policy, • Coach teams on hospitality and communication, • Resolve escalated client issues quickly, • Identify and eliminate repeat CX breakdowns People Leadership & Accountability The Studio Area Manager is a high-accountability leader and coach. • Directly manage and coach Studio Teams, • Provide real-time, candid feedback, • Address underperformance quickly and fairly, • Ensure proper staffing coverage across shops, • Review and approve timesheets and PTO Field-to-HQ Connector You ensure alignment between strategy and execution. • Translate company initiatives into shop-level action, • Surface field risks and resource needs quickly, • Ensure TSM and SEC role clarity in every shop, • Support rollout of SOP updates and new initiatives, • Maintain tight communication with Ops and CX leadership 🌟 Who You Are You are: • Extremely hands-on and field oriented, • A strong operator who leads from the floor, • A true self-starter who takes initiative without waiting to be asked, • Highly responsive and action-driven, • A natural people person who builds trust quickly with both clients and teams, • Comfortable holding teams to high standards while maintaining a supportive tone, • Calm under pressure and solutions-focused, • Data-aware but execution-first, • Highly organized and process disciplined, • Warm with clients, firm with standards, • Comfortable in fast-paced service environments, • Skilled at working with diverse, multicultural teams, • High integrity with strong ownership mindset Experience • 5+ years multi-unit or operations experience, • 2+ years managing teams of 10+, • Strong service, retail, or hospitality background, • Luxury or premium service preferred, • Working knowledge of garment construction a plus, • Tech and systems savvy (Geelus experience a plus) Why This Role Matters The Studio Area Manager is the operational backbone of the market. In this role, you are not simply managing stores — you are actively shaping the client experience, the health of our production engine, and the performance culture of every studio you oversee. Your leadership directly drives the four metrics that define success at Alts: • NPS (Client Experience) — our commitment to a premium, five-star journey, • Client Retention — building long-term relationships, not one-time transactions These are not vanity metrics. They are our North Star, and the Studio Area Manager is a primary owner in the field. What makes Alts unique is the level of operational rigor behind a highly personal service. We are not a traditional tailor shop, and we are not a typical retail environment. We operate with the precision of a production business, the hospitality mindset of a premium service brand, and the speed of a modern multi-unit operator. You will be empowered to act, expected to lead from the floor, and trusted to make real-time decisions that improve the business every day. Your voice from the field matters here — and strong operators have real visibility and growth opportunities as we continue to scale. If you thrive in fast-paced environments, move quickly from problem to solution, and take pride in turning standards into consistent daily execution, you will feel at home at Alts. Powered by JazzHR 4Rl6xpPHuw

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Training & development Optimatum Solutions is seeking a Sales Support Specialist who thrives in an entrepreneurial environment and is eager to make a tangible impact. This role offers a unique opportunity for individuals who have previously worked within highly matrixed organizations and step into a dynamic, growing company where your contributions directly shape outcomes. Were looking for a driven professional ready to take ownership in a role that blends sales support with hands-on marketing execution. In this position, youll have the autonomy to shape how we grow revenue by: Owning CRM data integrity to ensure accurate pipelines, reporting, and client tracking Managing client relationships and expansion efforts with a proactive, independent approach Executing marketing campaigns across social media and email, bringing creative ideas to life and measuring their impact Designing and refining sales materials that directly influence client engagement and deal success This is an in-person role designed for someone who thrives in environments where initiative is valued and independence is encouraged. With flexibility to expand responsibilities based on your availability and business needs, youll have the chance to make a visible impact while growing your career. If youre ready to leverage your experience in a setting where agility, creativity, and impact matterand where your work will be seen and feltthis is the role for you. Our Story Optimatum is a leading vendor management firm, delivering savings for the HR supply chain since 2007. We are the first company in the market to bring best practices in vendor management to HR Supply Chain operations: Employer-Sponsored Healthcare, Retirement, HR Systems, and M&A/Transitional Services. We design and execute harmonization strategies and provide active management and oversight to help clients create and capture value. Our end-to-end point solutions are seamless to implement and maintain and drive operational efficiency through vendor accountability. Were a high-performing, entrepreneurial organization built on a foundation of client focus and innovation. Our culture celebrates individuality, inclusion, and collaborative growth. At Optimatum, youll find an environment that encourages continuous learning and personal developmentwithout the constraints of corporate bureaucracy. Every team member plays a meaningful role in driving our success and is recognized for their unique strengths and contributions. The Opportunity The Sales Support Specialist supports the business development efforts at our firm. You will manage pipeline reporting and CRM database maintenance, provide input when developing sales materials, manage the contact development processes, and participate in business development event planning. You will leverage data and assist the senior management team in driving segment-specific marketing strategies and overall brand awareness. At times, you will provide sales related administrative support to senior management. Additionally, you will support social media and mass email marketing efforts by building materials and executing the campaigns. The Optimatum Team is looking for a highly skilled and experienced individual to: Manage the Customer Relationship Management (CRM) system Maintain organized file systems to effectively monitor/track administrative and business development activities Assist in the development and execution of marketing materials by segment Promote Optimatums market positioning and brand awareness strategy through business development efforts Coordinate events and meetings Execute various marketing campaigns and provide feedback Provide administrative assistance to the senior management team as needed Qualifications Bachelors degree or higher Minimum of 4 years of work experience in a relevant area Prior experience with Sales Support Interest in HR/Benefits issues is a must; prior experience in healthcare is not required Strong technical proficiency in CRM and MS Office Strong detail orientation while also having the ability to see the big picture Ability to execute marketing strategies across various platforms Ability to work well with unstructured projects and problems Ability to work independently as well as within a team environment Energy and commitment to deliver high quality results in condensed timeframes Excellent interpersonal, presentation, verbal and written communication and listening skills Knowledge and familiarity with project management tools and processes We offer a competitive compensation and generous employee benefits package that includes: Salary and bonus Comprehensive Healthcare Coverage Medical, Dental, Vision, Life Insurance, STD & LTD 401(k) with employer match Flexible time off policy including vacation, personal days and holidays Join the Optimatum Team, bring your talent, and work in our New York City office located in the Rockefeller Center area. (This is an in-office position, but could be remote for the right talent) ** The expected annual salary ranges from $75,000-$110,000. Salary offers are based on a wide range of factors including, but not limited to, relevant skills, training, experience, education, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. Flexible work from home options available.

Job Description Gemologist Assistant Manager - Secaucus, NJ Position Overview: Brilliant Earth is searching for a proactive, resourceful, and innovative Assistant Manager to support our Procurement and Vendor Relations functions. In this role, you will assist in managing the procurement of gemstone purchases while contributing to vendor relationship management and inventory control. You will work closely with senior management and cross-functional teams to ensure a seamless supply chain process in line with our commitment to responsible sourcing and excellence in customer service. This role is based onsite in our Secaucus, NJ distribution center. The targeted budget for this position is $70k-$80k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities • Assist in the procurement of all gemstone purchases., • Help manage day-to-day vendor interactions and develop relationships with existing and potential partners., • Support escalation management and work with vendors who share Brilliant Earth’s commitment to responsible sourcing., • Coordinate tasks and resources to maintain strong vendor networks., • Assist with planning and maintaining optimal inventory levels across the gemstone department, • Collaborate with sales, production, and fulfillment teams to ensure precise inventory tracking and communication., • Support recruiting, training, and development of team members., • Empower team members to resolve day-to-day challenges and maintain high performance., • Aid in formulating and implementing systems, policies, and procedures that drive efficient business operations., • Ensure that procurement practices and vendor operations meet Brilliant Earth’s quality, delivery, and cost objectives., • Graduate gemology degree preferred, • Industry experience in gems and diamonds required, • Proven experience with vendor management, supply chain operations, or production in a product, retail, or eCommerce environment., • Robust computer skills with a strong working knowledge of ERP systems and related software., • Experience with team management and the ability to support the growth of high-performing teams., • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR axjPRka4ie

Job DescriptionAbout OguryOgury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform. Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries. At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday. Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong. Working at OguryAt Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday. About The Role The Client Services Manager at Ogury plays a key role in ensuring the day-to-day success of a defined portfolio of client accounts. This position combines strong client relationship management with hands-on campaign execution and performance oversight across Ogury’s advertising solutions. You will be responsible for delivering successful campaign outcomes, maintaining high levels of client satisfaction, and supporting retention, while working with a high degree of ownership and autonomy. The role partners closely with senior Client Services and commercial stakeholders to support more complex strategic initiatives and contribute to long-term client growth.Why you will love this role • You’ll own and grow meaningful client relationships while staying hands-on with campaign execution and performance, • You’ll work cross-functionally with Sales, Design, Product, Engineering, and senior Client Services leaders in a collaborative, international environment, • You’ll develop strong strategic judgment and autonomy, with clear progression toward full strategic account ownershipWhat you will be doing, • Act as the main point of contact for a portfolio of clients, building strong, trusted relationships, • Lead client onboarding, campaign launches, and ongoing account management, • Set up, manage, and optimize campaigns to deliver against agreed KPIs, • Monitor performance, pacing, and account health, proactively addressing risks and issues, • Collaborate with Sales, Product, Engineering, and internal teams to support growth and retention, • Deliver client training, insights, and clear reporting, including post-campaign analysis, • Identify opportunities for optimization, upsell, and expansion based on performance and client needsWhat you will bring to Ogury, • Experience in client services, account management, or campaign operations within digital media, adtech, or programmatic advertising, • Strong client communication skills, with the ability to build trust and manage multiple stakeholders, • A data-driven mindset and comfort analyzing performance metrics to drive optimization and insights, • Solid understanding of campaign setup, trafficking, and performance management across digital channels, • Ability to manage priorities independently while knowing when to escalate and collaborate • Flexible Working Model: At Ogury, we believe in the power of presence to fuel innovation. Our hybrid approach is centered on two core in-office collaboration days to drive team synergy, plus one additional office day of your choosing to support personal balance. This 3-day baseline ensures strong connection and real-time problem-solving, while allowing for flexibility across the rest of the week.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes., • Providing exceptional customer service through phone, email, and other communication channels., • Translating documents and correspondence between English and Spanish., • Collaborating with team members to ensure accurate and timely resolution of customer issues., • Educating clients on insurance products and helping them make informed decisions.Qualifications:, • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages., • Previous customer service experience in the insurance industry is a plus., • Strong organizational and multitasking abilities., • Empathetic and patient, with a commitment to resolving customer concerns., • Familiarity with insurance terminology and policies.Requirements:, • High school diploma or equivalent; college degree is a plus., • Relevant state insurance license preferred., • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Hector Camilo - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job Description Service Department Associate The Hot Bread Department Associate responsibilities include frequent interaction with customers, being helpful and providing suggestions on baked goods. In addition, you are responsible for the condition of case and display, ordering, slicing and overall understanding of bakery operations. Smile, greet and be courteous to customers, work with management and all other associates to provide a high level of customer service, be punctual and conduct yourself in a professional manner at all times. Daily Functions: • Observe and Retain all of NetCost Market’s policies and procedures, • Prepare equipment for baking in the beginning of the shift, • Set oven temperatures and place items into hot ovens for baking, • Operate slicing machine, • Be knowledgeable on all products and be able to accurately describe them, • Build visually attractive displays, prepare and set up cases, rotate and replenish products as needed and maintain accurate signage and pricing, • Package, wrap, price and label items for retail sale, • Check and maintain proper temperature and humidity levels, • Operate relevant equipment in a safe and productive manger, • Observe all safety and sanitary food handling practices at all times, including, but not limited to, proper hand washing, use of food handler gloves, hair restraints and proper storage of product., • Ensure proper storage and labeling of product, • Ensure the accuracy, quality and consistency of product, • Maintain knowledge of products and operations of the department, • Clean and maintain work areas, utensils, and equipment, • Prepare and maintain inventory or production records, • Place products in the showcase, • Establish and maintain a positive, professional relationship with customers through effective, accurate, timely, and reliable communication and action, • Inform store manager regarding customer concerns and employee matters, • Follow the instructions of managerial staff, • Be able to demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times., • Maintain a neat, well-groomed personal appearance at all times and observe Company dress code., • Ability to deliver friendly, courteous, prompt customer service, • 18 years or older., • Ability to interpret, understand and follow instructions and solve problems, • Able to work well with others as a team member, • A passion for serving people

Job DescriptionCompany Description BLEND360 is an acclaimed, forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for our Fortune 500 clients. Our trajectory is one of continuous expansion, emerging at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence. We are seeking a Marketing Operations professional to contribute to this client's marketing campaign process. This posting is to attract and build a pipeline for future Marketing Operations roles for our client. This is not an open role, but for pipeline. Job Description The Marketing Operations professional will work on-site at our Fortune 100 financial service client’s office in NYC. This exciting ground floor opportunity will utilize your project management/detail orientation and interpersonal skills to drive the successful launch of marketing campaigns. This role is effectively the hub of the wheel, ensuring the smooth, timely and error-free process flow between all departments. You will learn specialized skills including marketing best practices, project management, relationship building, and implementation. The Details: • Location: New York, NY, • Duration: 12-15 month contract with potential to extend based on performance and budget, • Hybrid: 3 days in client's office in NYC, • Manage end-to-end campaign execution across various marketing channels, • Manage periodic compliance mandated updates across marketing assets, • Coordinate with technology and product management teams to complete required updates, • Support marketing managers in efforts designed to improve the customer experience, • Build cross-functional relationships across multiple internal & external partners, • Identify and create efficiencies in current marketing processes, • QA campaign assets throughout process for accuracyQualifications, • Bachelor's Degree, • 1-3 years of work experience (preferably in a large corporate/agency setting) doing marketing campaign execution, project management and collaboration; this includes full time or internship experience, • Desire to join a high-profile, results-oriented and dynamic team, • Ability to work in a fast-paced, constantly evolving environment, • Extremely strong organizational skills including attention to detail, handling multiple priorities, managing tight timelines, driving flawless execution and problem-solving abilities, • Ability to problem solve and pivot quickly to meet deadlines when last minute changes arise, • Mix of analytical skills and strategic thinking with a demonstrated ability to drive business results, • Proven ability to build and leverage relationships, • Exceptional oral and written communication skills, • Prior experience using a project management tool or tracker a plus, • Proficient Microsoft Office Suite; advanced Excel skills a plus, • Adobe Suite experience nice-to-have Additional Information The starting pay range for this role is $28-30 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs. A diverse workforce is a strong workforce. To deliver growth at BLEND360 and for our clients, we believe as a Talent Solutions Company, we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team. This is not the work of the moment, and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing, selection and retention of the talent we hire, and ultimately the workforce we provide our clients. We will communicate our journey in the spirit of transparency and shared learning. We know that the Confidence Gap and Imposter Syndrome are real – we encourage you to apply so we can get to know you. Connect with us and we will work together to find your next great opportunity. BLEND360 is an equal opportunity employer.

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Customer Service Representative performs duties such as opening new accounts, establishing direct deposit accounts, opening retirement accounts and assisting customers with inquiries concerning products offered. CSRs’ must be continuously aware of fraud, loss and check cashing guidelines as well as all security and transaction documentation requirements. Responsibilities: • Always provide excellent customer services to customers in a friendly and courteous manner., • Has sufficient knowledge about the banking products and services and respond to all inquiries accordingly., • Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay., • Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with., • Inform and suggest new banking products to customers., • Provide information to customers on their account status and account balances., • Open new bank accounts according to laid down rules and guidelines., • Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction., • Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions., • Perform maintenance on Dormant accounts as per Branch procedures., • Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction., • Ensure that customers’ confidential information is properly protected and only used for official purposes., • Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made., • Strong communication skills characterized by excellent writing and speaking skills., • He/she must possess excellent multi-tasking skills and be able to function under pressure., • He/she must also have excellent negotiation skills and be able to influence people., • Ability to use the computer efficiently and also learn how to use new software., • Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times., • Must have a keen eye for detail and follow instructions to the letter. Education, Training, and Experience • High School Diploma or relevant work experience in Commercial Banking required Hourly Range: $20 - $23 / hour "Hourly range does not include performance-based bonus and/or other benefits, where applicable. Actual offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description Position Summary: The Senior Member Engagement Associate (SMEA) position is an engagement, customer service, administrative and member support position. The primary function of the Member Engagement Associate role is to support and partner with the Senior Member Engagement Director to schedule Center Member meetings, prepare relevant documents and to track, engage and grow the Center Members’ utilization of the entire portfolio of products within the Human Capital (HC) Center. The SMEA also assists in efforts to achieve the Center’s financial targets. This position is located in NYC at our Headquarters Office, currently operating in a flexible/ “Work From Home” but normally, the role is an in-office position. Responsibilities: * Supports Senior Member Engagement Director (SMED) by developing, executing, and maintaining a member engagement cadence for each HC Center Member within territory to increase awareness of the Center’s resources and build a deeper relationship with Center Executives (CE). This includes: outreach, follow-ups, renewals, forecasting, contract negotiations, saving at-risk members, invoicing, and accounts receivable. * Supports SMED in partnering with internal TCB departments to collaborate, develop, and optimize new and existing resources, tools, processes, and strategies related to HC Center member engagement; e.g. marketing, new product development, events, etc. * Expertise of HC Center’s offerings to proactively engage Members and provide a “white glove” service. * Assist in the creation of marketing campaigns targeted at key member stakeholders, to be used by HC Center engagement team. * Supports planning and execution of HC Center sponsored regional convenings and events, including coordination with internal teams and external partners, attendee management, materials preparation, and on-site support as needed (light travel required). * Assists with operational logistics tied to sponsored events and convenings, ensuring seamless delivery and alignment with member engagement goals, including follow-ups and post-event engagement tracking. * Offer direct support for Members assigned to their territory, including all necessary follow-ups for HC Center Members in a timely and accurate fashion after external meetings and e-mail requests. * Be a proactive ambassador of the HC Center internally and externally at TCB events. * Identifies prospective executives within Member organizations to reach out to, schedule meetings and participate in conversations to share the Center’s resources. * Accurately and regularly updates, maintains, and manages multiple systems tracking member activity and utilization as well as all membership engagement documents. Prepares situation-specific marketing materials, presentations, and other collateral needed for member engagement/upsell activities. * Collaborates with Member Development and Enterprise Engagement teams, as well as the Member Engagement Director, to transition new members and develop a first-year engagement strategy and with any Member "save" efforts. * When requested, attends occasional meetings in place of the Senior Member Engagement Director. * Responsible for being a champion of our five core values: Relevance, Openness, Innovation, Integrity, and Collaboration * Take the lead on other senior-level MEA duties as assign Qualifications * Bachelor’s degree * Two years of relevant experience highly desirable * Project management and administration skills * Strong time management and organizational skills –able to multi-task * Ability to collaborate within TCB and with member contacts * Customer service orientation * Strategic, analytical thinkers and results-oriented team players with a customer service mentality. * Ability to be self-motivated and proactive with minimal supervision. * Strong organizational skills with the ability to connect with business professionals at all levels. * Excellent communication skills (verbal and written), ability to multi-task and follow-up. * Proficient in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint and Teams. * Ability to quickly learn other software tools * Experience working with CRM platforms preferred; familiarity with HubSpot is a plus.

Job Description People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers. JOB SUMMARY The mission of the Patient Advocate (PaD) is to facilitate and ensure continuity in patient care and serve as a conduit of care between the services of the health center and into the community. The PaD will strategically engage employees and their dependents before, during, and after visits to the center in order to ensure we are providing personalized, informative, and compassionate care. The PaD role is supported by and reports to the Director of Patient Care Navigation. The individual will work closely with the Client Relations, Clinical Operations team, Health Center Provider, and Client HR Team. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordination of Care * Under the direction of the Provider, the PaD will coordinate care with external specialists, imaging centers, labs, medical equipment providers, counselors, community resources, etc. * Ensure electronic medical records are provided to Proactive MD’s Provider following any specialist visit and that Provider records are sent to specialists prior to patient visit. * Receive prior authorizations required by the insurance company for tests or procedures and, as appropriate to the Health Center, send prior notification to insurance regarding procedures or referrals. * Continuously refine and update list of value-based providers suitable for referral in the community the Health Center serves. * Assist patients in navigating the healthcare system. * Coordinate care when a patient is admitted and discharged from the emergency room or hospital. Ensure Proactive MD’s Provider is included in the aftercare process. * Visit hospitalized patients to ensure care coordination is directed by the Provider. * Coordinate with "Care Beyond the Walls RN Case Manager" with medically complex patients requiring significant out of Health Center care. Patient Engagement * Engage with patients to encourage use of the Health Center (high risk dashboard or patient engagement dashboard) * Encourage and coordinate follow-up visits at the Health Center. * Work in coordination with the on-site Provider, Client Relations and Client representative to develop outreach campaigns and educational resources. The PaD is responsible for the execution and success of these campaigns * Represent the Health Center at internal and external meetings and events. * Encourage completion of patient survey at end of each Health Center encounter. * Text/email/mail patient communications regarding significant events (birthdays, get well, condolences, congratulations, etc.) Patient Education * Be knowledgeable about and provide information to patients regarding available community services that could enhance their care. * Coordinate patient care and treatment plans; provide educational materials/consultation; follow up on patient well-being. * Assist patients using individual appointments in understanding benefits available to them through their health insurance program (EAP etc.) Health Center Synergy * Coordinate with Clinical Operations in times of high Health Center utilization to ensure that patients are greeted, checked in, and roomed, and phones are answered. * Engage with provider in role of “embedded” case manager for optimal utilization of skills and abilities. * Encourage patient completion of tablet based patient satisfaction survey. * Participate in any Health Center wide meetings to ensure excellent cross communication and collaboration. REQUIRED KNOWLEDGE, SKILLS, & ABILITIES Required: * 2+ years of experience working in healthcare setting, Medical or Healthcare Social Work in similar setting, or Case Management role * Bachelor of Social Work Degree * Current BLS certification through American Heart Association valid for at least 90 days after start date * Medical terminology, including understanding of specialists * Knowledge of the concepts and principles of medical case management * Ability to communicate effectively and maintain working relationships with people from diverse backgrounds * Knowledge of the healthcare industry and available patient resources * Knowledge of payors * Ability to prioritize needs and plan work accordingly * Knowledge of HIPAA confidentiality requirements Preferred: * Master’s degree in Social Work * Knowledge of third-party payer requirements * Licensure in LPCW, LCIS, LPC or similar Core Competencies: * Communication Proficiency * Customer/Client Focus * Organizational Skills * Learner * Leadership * Presentation Skills/Speaking in front of audiences * Problem Solving/Analysis * Creating & tracking plans * Compassion WORK ENVIRONMENT & PHYSICAL REQUIREMENTS This job primarily operates in a professional office environment. The physical demands to perform the essential functions of this job include: * Effective communication, mobility, ability to operate office equipment and travel intermittently throughout the day. * Must be able to remain in a stationary position at their work area for prolonged periods. * Additionally, the employee will need to be able to lift/move/store individual 20-30 pound boxes and items such as office and medical supplies and equipment. POSITION TYPE & EXPECTED HOURS OF WORK This role will be expected to work a minimum of 40 hours/week as directed. This role is considered an exempt position. Evening and weekend work are infrequent but may occasionally be required as business needs dictate. This is a non-management role with professional growth opportunities within Proactive MD. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR v7yppoXeTb

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a strategic and dynamic Assistant Account Executive to join our fast-growing team. As a key team contributor, you will support a regional territory, driving net-new business. This is an exciting opportunity to play a pivotal role in expanding Metropolis's presence as we revolutionize parking and beyond with cutting-edge AI and computer vision technology. You'll leverage your relationship-building skills and network to drive growth and impact. What you'll do • Identify and develop net-new business opportunities through multiple lead gen channels, including cold outreach via phone, email, and LinkedIn, as well as networking events, • Execute a consultative sales approach to qualify inbound and outbound leads through discovery calls, uncovering pain points to create solution-oriented proposals, • Lead client discovery sessions, product demos, and formal sales presentations, ensuring all supporting documentation is developed for client meetings, • Partner with Account Executives and senior leadership to manage client portfolios, maintain relationships, and ensure strong deal handoffs and context, • Collaborate with cross-functional teams like marketing, operations, and legal on underwriting and financial modeling to align with overall business goals, • Maintain meticulous activity tracking and clean pipeline hygiene within Salesforce/CRM to ensure accurate data and deal context, • Monitor and manage sales performance metrics and pipeline development to consistently hit activity and generation goals, • Develop and implement account strategies and outreach initiatives to initiate contact with potential clients and facilitate preliminary sales communications, • Master buyer personas, industry trends, and emerging technologies to inform business development strategies and navigate the sales motion deeply, • Coordinate with internal departments and participate in team meetings to share insights, provide customer support, and book high-quality meetings with qualified buyersWhat we're looking for, • 2+ years of professional experience in a SDR/BDR role or client-facing roles in consulting, finance, operations, recruiting, or similar industries, • Experience selling into asset managers, ownership groups, or other real estate partners; ideally within proptech, mobility, or related industries, • Demonstrated ability to create new relationships and leverage existing ones to generate opportunities and accelerate deal velocity, • Creative approach to communicating value propositions across diverse audiences, • Data-literate with experience in pipeline management and forecasting, • Proficient in sales tools and CRM platforms, such as Salesforce, • Proven track record of success in a structured, competitive, results-driven environment, • Ability to drive consistent sales by pairing a resilient, metrics-driven mindset with the coachability and communication skills necessary for a long-term B2B SaaS career, • Ability to leverage prior sales experience and business maturity to manage competing priorities in a fast-paced environment, with a clear ambition to advance into a full Account Executive role Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Boots, Lidl, Vans, Lacoste, and Peloton, YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. This is a high impact role at the center of customer value. Please note: This role is part of our ongoing hiring for our Customer Success team. We review applications regularly to build a strong pipeline of future talent. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients. * Executive Exposure. You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY Bonus Points * Previous experience with YOOBIC or similar frontline platforms. * Experience working in international, multi market environments. * A strong outcomes mindset. You focus on objectives, impact, and speed to value.

Job DescriptionOverview Director, Media and Partnerships Strategy plays a pivotal role within PartnerCentric's paid media organization, reporting to the SVP of Applied AI & Vertical Strategy. This role combines strategic thinking with hands-on execution to design, grow, and optimize high-value paid media programs that drive measurable client revenue. This individual will help shape the future of performance-based marketing by blending intellectual curiosity, commercial acumen, and a forward-thinking approach to media investment across emerging ecosystems, including Paid Social, Expert Authority Media, Retail Media Networks, and AI-led advertising environments. This includes identifying, developing, and activating AI-generated influencers and creator ecosystems as part of innovative media and partnership strategies. We support remote work styles for anyone legally authorized to work in the U.S. without employer sponsorship. Who You Are You're a strategic connector who thrives at the intersection of media, relationships, influencer, data, and innovation. You see the potential in new ecosystems, whether AI-native ad placements, Expert Authority platforms like Reddit or Quora, creator-driven video environments like YouTube, or retail media partners, and can translate that vision into actionable growth strategies. You are comfortable building and leading a team while remaining hands-on with planning, optimization, and partner management for priority clients. You're naturally curious, commercially sharp, and motivated by the challenge of building what's next in performance media. You're also excited by the evolution of creator ecosystems, including the opportunity to conceptualize and create AI-driven influencers and integrate them into performance strategies. A Week in the Life Director, Media and Partnerships Strategy, you will report to the SVP of Applied AI & Vertical Strategy and be responsible for building out PartnerCentric's paid media team. You will support the company's paid media and publisher ecosystem strategy while actively collaborating with key clients on planning, optimization, and strategic initiatives. You will cultivate and manage strategic relationships across a broad and constantly evolving media and partner landscape, while coaching and developing team members. Your week might include: • Monday: Researching and analyzing the latest trends and challenges in paid media and Expert Authority ecosystems, such as AI-driven ad products, privacy regulations, or emerging Retail Media Networks (RMNs), to develop insights for internal teams and clients., • Tuesday: Leading or contributing to a thought leadership session with the SVP of Applied AI & Vertical Strategy, account managers, and client services, discussing market shifts and actionable strategies for paid social, Expert Authority Media, and AI advertising tests., • Wednesday: Presenting to a key client about new media opportunities and providing data-driven, actionable recommendations to adjust their paid media mix and investment strategy, while modeling strong client-facing skills for more junior team members., • Thursday: Meeting with prospective or existing media partners (e.g., Meta, TikTok, Reddit, Quora, YouTube, retail media networks, AI platforms) to discuss collaboration opportunities and integrating them into both the company's strategy and client programs. Coaching a team member through a complex media proposal or negotiation., • Friday: Leading the creation of a report based on proprietary tools and data, showcasing the impact of paid media initiatives across channels and recommending next actions for clients, while identifying opportunities to standardize reporting and workflows for the growing media team.Key Responsibilities, • Strategic Partnership & Media Development, • Identify and cultivate relationships with high-value paid media partners across Paid Social (e.g., Meta, TikTok), Expert Authority Media (e.g., Reddit, Quora, YouTube), Retail Media Networks, and AI-driven advertising platforms (e.g., ChatGPT, Perplexity)., • Explore and evaluate emerging media and partner categories, including AI-powered commerce, GEO/AEO partner targets, and new paid formats, for client fit and innovation potential., • Translate client objectives into integrated paid media strategies and partnership plans that align with their performance goals and drive incremental revenue., • Collaborate with the SVP of Influencer and VP of Growth Marketing to evolve PartnerCentric's paid media and partnership roadmap in line with market trends and client needs., • Lifecycle Marketing, • Analyze customer data, segments, and create targeted campaigns to improve customer retention., • Proactively identify new leads from various sources., • Evaluate lead IDC fit and insights intel., • Use marketing assets and follow up sequences to maintain interest and trust overtime., • CRM management., • Relationship Management & Growth, • Own and manage a portfolio of strategic media and platform relationships; serve as the key point of contact for performance growth, co-marketing, and innovation discussions for select high-priority accounts., • Negotiate commercial agreements, media investment terms, and revenue share models with partners in alignment with client and agency objectives., • Act as an advocate for partners internally, ensuring their capabilities and value propositions are understood and leveraged across client teams., • Continuously test, measure, and refine paid media tactics to improve efficiency, scale, and incrementality, setting best practices the broader media team can follow., • Standardization & Process, • Partner with the SVP of Applied AI & Vertical Strategy to build scalable systems, processes, and documentation across media partner sourcing, enablement, trafficking, optimization, and performance tracking, • Establish standardized workflows and reporting frameworks to drive consistency, efficiency, and visibility across the media team, • Lead technical execution of media operations, including partner setup and digital ad trafficking across platforms, • Continuously test, measure, and refine paid media strategies to improve efficiency, scalability, and incrementality, • Ensure clear, consistent performance tracking and actionable insights across all media initiatives, • Cross-Functional Collaboration, • Partner cross-functionally with Influencer, Client Services, Data & Insights, Growth Marketing, and Partnerships teams to ensure cohesive storytelling, aligned media strategies, consistent testing frameworks, and performance measurement tied to client goals and FUSE innovation priorities, • Contribute to thought leadership, partner education sessions, and case studies highlighting success stories and innovations across Paid Social, Expert Authority Media, Retail Media, and AI advertising., • Leverage AI-powered tools and PartnerCentric's proprietary FUSE technology to surface insights, assess performance, and identify areas of opportunity across channels and partners., • Identify opportunities to develop and scale AI-generated influencers and virtual creator partnerships, including ideation, creation, and integration into paid and partnership-driven campaigns.Key Performance Indicators (KPIs), • Growth in paid media testing, adoption, and scaled investment across Paid Social, Expert Authority Media, Retail Media, and AI advertising partners., • Contributions of these paid media initiatives to client revenue, ROAS, and incremental performance., • Positive client feedback and satisfaction related to strategic paid media and partnership initiatives., • Increased adoption of RMN, Answer Engine Optimization (AEO), and Amazon-focused strategies by clients.Qualifications, • 5–8 years of experience in paid media, partnerships, influencer, or performance marketing, including a minimum of 3 years working directly in digital media planning, buying, or partner development., • Strong understanding of the digital media ecosystem, including Paid Social, content and creator-driven media, Expert Authority platforms, retail media, and emerging AI-led advertising environments., • Demonstrated experience operating as a player/coach: leading or managing others while owning strategy and execution for key accounts., • Highly curious, forward-thinking, and motivated to shape the future of performance and partnership-driven media., • Familiarity with Retail Media Networks (e.g., Criteo, Koddi, CitrusAds), Programmatic Platforms (e.g., TradeDesk, DV360), Expert Authority Media (e.g., Reddit, Quora, YouTube), and AI-led partner strategies to create visibility and ranking in Answer Engines is a plus., • Proven ability to manage media and platform relationships, negotiate agreements, and drive measurable results., • Experience managing or mentoring team members, including involvement in hiring, training, or process development., • Excellent communication, presentation, and collaboration skills; comfortable representing PartnerCentric to senior-level stakeholders., • Experience with affiliate or partnership platforms such as Impact, CJ, Partnerize, or Rakuten is a plus, especially where they intersect with paid media partnerships.

Job Description JOB DESCRIPTION • As a Sales & Design consultant, you will be responsible for understanding clients' needs in order to offer the best service while maximizing sales., • Under the supervision of the store manager, the Sales & Design associate will be the brand ambassador of our brand: From greeting and presenting the collections, to closing orders and following up the purchase process with your clients., • With the Assistance of our 3D Design Team, the ideal candidate will also offer our "interior Design" service and work directly on both large residential and commercial projects., • The candidate has 2+ years' experience in a retail/wholesale sales environment in the furniture industry., • You can engage with an upscale client base and converse easily. Building relationships and connecting with others is a passion., • Our top performers are goal oriented and can balance multiple priorities in a fast-paced environment., • Exceptional organizational and time management skills. Attention to Details., • High-end Attitude and presentation, Confident, Passionate, Pro-active, Creative, Team player, Ability to learn quickly., • Mastering Chinese, Russian, Hebrew, Spanish or French is a plus., • Interest in the Design Furniture & Art industry., • Must have a US working visa., • AutoCAD, Adobe Photoshop, 20/20 & Google Sketch up are a plus., • Competitive Salary with base + commission, • Quick Medium-Term growth opportunities, • Several training programs: Sales Technics, Design Program, Luxury Attitude, • Dental, Medical insurance & 401k Retirement plan., • Schedule: 5 days a week with Saturday and Sunday being a working day., • Salary: $100K+

Job Description Patient Advocate Specialist New York, NY ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more.

Job Description Ready to bring passion into your career? A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet". Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas. Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms. Do you want to help write the next chapter of our story? We are looking for a Manager, Influencer Partnerships based in New York City. The role: You will increase brand desirability and resonance through critical relationships, placements and paid partnerships within the celebrity/influencer community. What you’ll do: In an environment where influencer marketing is essential for building connections and driving engagement, you will play a critical role in the management of Clarins influencer strategy and execution from a PAID standpoint. The role will evaluate, contract, and execute partnerships for campaigns and evergreen. This role will be focused on driving brand awareness, resonance, and relevance while capturing content and analyzing performance. • Support the development & execution of multi-faceted influencer paid strategy designed to improve the desirability and resonance of the brand – increasing reach, engagement, consideration and conversion., • Manage influencer partner identification and their respective team relationships, including communication, negotiation, contracts, product management/gifting (for paid posts) and briefing, paid posts, and performance analytics., • Manage influencer paid campaigns from ideation and pitching to campaign execution, including paid engagements and special partnership integrations. Manage evergreen influencer partnerships for both influencer sharing and owned assets (organically O&O shared, digital, and media)., • Monitor influencers and influencer trends on analytics platforms, build and manage a database in partnership with Communications/PR team, to drive influencer strategy, partner identification, events, both always-on and campaign-based., • Manage influencer, affiliate influencer (RCOM/ECOM) and special projects respective budgets; manage talent budgets for content as needed. You are: • Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset, • Eager to grow in a company genuinely committed to responsible beauty, • Agile and able to adjust quickly, • Able to be a go-getter and drive projects, • Natural relationship builder, PR savvy, • Able to engage naturally with VIPs, celebrities, macro influencers and their teams, • Able to handle legal documents and work with lawyers and talent teams to negotiate deals on behalf of the brand You have: • Minimum 4-5 years of experience in influencer/social/PR/communications/contract or related space, • General knowledge of and interest in the beauty industry and media landscape, • Solid network of influencer talent, agents, publicists, celebrities, and other industry-related gatekeepers, • Demonstrated ability to drive results through relationship building with numerous partners, • Strong project management skills and the ability to organize and prioritize to meet deadlines, • Experience creating and managing workflows and calendars, • Fluency with analytics and interpreting data into creative, action-oriented insights strategy, • Proficiency in Microsoft Office – Word, Excel, PowerPoint We have: • More than 70 years of expertise in beauty and spa, with the Clarins and myBlend brands, • Unique products and innovative services, • A commitment to Social & Environmental Responsibility embedded in our raison d'être, • A caring and inclusive corporate culture, • Development and training opportunities, • Attractive compensation and benefits Salary: $90,000-$95,000 Benefits: • Hybrid office model, • Healthcare including Medical, Dental and Vision, • 401k + match, • Gratis, • Tuition Reimbursement If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. To learn more about our group and our commitments to people and the planet, visit

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: We are seeking a Concierge at 10 Hallett's Point located in Astoria, Queens. Concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. Please note this is a Temporary position with an expected end date of three (3) months, subject to extension. Schedule: Wednesday-Saturday, 3:00pm-11:30pm. Sunday, 7:00am-3:30pm Days off: Monday & Tuesday Pay Range-$22.33-$29.77 Overtime rate: $33.49-$44.66 Responsibilities: • Responsible for issuing and deactivating key cards for new and exiting residents., • Responsible for escalating resident complaints and daily work order review., • Maintain an excellent customer service relationship by adhering to the Durst Residential customer service standards., • Adhere to all Durst Residential Standard Operating Procedures for the position., • Screen all guests to the property in order to ensure authorized entry into resident apartment., • Ensuring the lobby, entryways, and front desk is clean and organized at all times., • Answering the telephone, providing information, forwarding calls and taking messages when necessary., • Routinely inspect building entrance, lobby and community amenity areas for trash, cleanliness, and lighting and take appropriate action to maintain the upkeep of the areas. Notify a manager of items that cannot be addressed immediately., • Signing for deliveries and packages and tracking in the building system/application (e.g. Building Link)., • Perform daily package audits and timely distribution and assisting residents with packages., • Accepting service requests from residents and logging appropriately into the building system/application (BuildingLink©). Educate residents on how to use the system as necessary., • Ensuring that all apartment keys are accounted for and secure during shift per Standard Operating Procedure (KeyTrak©)., • Issuing keys to residents or other associates per approved building Standard Operating Procedures., • Receive and distribute dry cleaning and other deliveries to residents as required., • Continuously monitor Access Controls and CCTV for suspicious activity and door safety and handle accordingly., • Handle tenant inquiries/issues/incidents and document and communicate them according for the following but not limited to:, • Noise complaints, • Smoking on property or in apartment, • Arriving guest, vendors or deliveries, • Ensure all vendors and contractors report to lobby desk upon arrival and are announced to Property Management Team. All vendors and contractors shall be escorted by building staff as needed and be appropriately logged with identification scanned and recorded., • Ensure all elevator incidents/entrapments are tracked, documented and reported to Property Management Team., • Monitor elevators on a frequent basis to ensure all are operational, • Communicate Out of Service elevators immediately to Property Management Team, • Monitor and manage operation of elevator computer at front desk, • Manage emergency response during Fire/Non-fire Emergencies and/or Active Shooter Events, • Call 911 and assist first responders as needed, • Monitor FCC and all applicable fire protection systems, • Activate Emergency Response Team (Property Manager(s), Porter(s), Handyperson(s)), • High school diploma or equivalency preferred. For safety and productivity reasons, the position requires the ability to effectively read and write English., • 1-2 years' experience in customer service, residential concierge or related field preferred., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year., • 32BJ CPR/AED/Basic First Aid course, • 8 hour course, • FDNY Certificates, • F-85 Fire Safety Director with Active Shooter and Medical Emergency, • Preparedness or F-89 Fire Life and Safety Director, • Z-50 Fire Safety Director FDNY Written Exam, • Z-89 Non-fire Emergency FDNY Written Exam, • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years), • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years) Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 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Job Description Position Title: Accounts Receivable Manager Department: Finance Reports To: Corporate Controller Position Summary The Accounts Receivable (AR) Manager is responsible for leading and optimizing the company’s end-to-end accounts receivable function, including billing, collections, cash application, and credit management. This role owns AR aging and cash collection performance, with a primary focus on reducing past-due balances, improving DSO, and maintaining accurate customer account balances. The AR Manager will play a key role in building scalable processes, improving operational efficiency, and leveraging technology and ERP capabilities to support the company’s continued growth. This individual will lead the AR team, resolve complex customer issues, and partner cross-functionally with Sales, Operations, and Finance leadership to ensure an efficient and well-controlled order-to-cash environment. Key Responsibilities Accounts Receivable Operations • Own the full AR lifecycle, including invoicing, cash application, collections, and account reconciliation., • Ensure timely and accurate issuance of customer invoices, credit memos, and account statements., • Maintain accurate and complete customer account records within the ERP system., • Own AR aging and drive reduction in past-due balances and overall DSO., • Develop and execute structured collection strategies across customer segments., • Establish collection priorities, cadence, and escalation protocols., • Act as escalation point for complex or high-risk customer accounts., • Identify root causes of delayed payments and implement corrective actions., • Partner closely with Sales, Customer Service, and Operations to resolve disputes and improve collection outcomes., • Balance customer relationship management with enforcement of payment terms., • Support alignment between commercial activity and cash collection performance., • Establish and enforce customer credit policies, limits, and approval processes., • Review financial statements, credit reports, and payment history to inform credit decisions., • Monitor high-risk accounts and implement mitigation strategies., • Identify and implement process improvements to enhance AR efficiency and accuracy., • Leverage ERP capabilities (NetSuite preferred) to improve billing, collections tracking, and reporting., • Develop and maintain SOPs for AR processes and controls., • Support system implementations and enhancements impacting order-to-cash workflows., • Analyze AR aging and provide actionable insights on collection performance and risk., • Prepare regular AR reporting, including aging, cash collections, and trend analysis., • Support month-end, quarter-end, and year-end close processes., • Ensure compliance with internal controls, company policies, and GAAP., • Maintain strong controls over billing, cash application, and write-offs., • Lead, develop, and mentor AR team members., • Establish performance expectations tied to collections and account management., • Ensure effective workload distribution and accountability across the team., • Build a high-performance, results-oriented AR function. Qualifications Required • Bachelor’s degree in Accounting, Finance, or related field., • 5+ years of accounts receivable or order-to-cash experience., • 2+ years of supervisory or management experience., • Strong understanding of AR processes, collections, and credit management., • Experience with ERP systems., • Experience in distribution, manufacturing, or product-based businesses., • Experience in a private equity-backed or high-growth company environment., • Experience leading AR cleanup or transformation initiatives., • Strong ownership mindset with a focus on cash flow and DSO improvement., • Excellent communication and negotiation skills., • Ability to manage complex customer relationships and collections scenarios., • Strong analytical and problem-solving capabilities., • Ability to operate effectively in a fast-paced, evolving environment., • Process improvement and continuous improvement mindset. Work Environment • Hybrid or remote work flexibility depending on location. Multiple locations (Carteret, NJ, Dallas, TX or Sugar Land, TX) Please Note All offers are contingent upon the successful results of a pre-employment drug screen and a criminal background check.

Job Description Position Title: Senior Accounts Receivable Specialist Department: Finance Reports To: AR Manager Position Summary The Senior Accounts Receivable (AR) Specialist is responsible for executing day-to-day AR operations, including cash application, collections, and customer account reconciliation. This role plays a critical part in ensuring accurate financial records and driving timely cash collection. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment with a strong focus on managing a defined portfolio of customer accounts, resolving discrepancies, and maintaining strong customer relationships to support effective collections and overall working capital improvement. Key Responsibilities Invoicing & Billing • Prepare and issue accurate customer account statements and credit memos., • Verify pricing, quantities, and billing terms in alignment with customer agreements and company policies., • Apply customer payments (ACH, wire, check, credit card) accurately and timely., • Investigate and resolve unapplied cash, short payments, and overpayments., • Own and actively manage a defined portfolio of customer accounts., • Perform outbound collection efforts on past-due balances to drive timely payment., • Build and maintain strong relationships with customers to facilitate efficient issue resolution and consistent payment behavior., • Communicate with customers via phone and email to resolve outstanding invoices, discrepancies, and payment delays., • Maintain detailed documentation of collection activities and follow-ups., • Set up and maintain accurate customer account records in the ERP system., • Ensure customer data, billing terms, and contact information are current and complete., • Reconcile customer accounts and investigate discrepancies, including billing errors, deductions, and payment variances., • Partner with internal teams (Sales, Customer Service, Operations) to resolve disputes and improve collection outcomes., • Assist with AR aging analysis and collection reporting., • Support month-end close activities, including AR reconciliations and supporting schedules., • Identify opportunities to improve AR processes, accuracy, and efficiency., • Assist with system updates, testing, and documentation of AR procedures., • Support initiatives to reduce unapplied cash and improve overall AR aging. Qualifications Required Experience • High school diploma required; associate’s or bachelor’s degree preferred., • 3+ years of accounts receivable, billing, or collections experience., • Experience working with ERP systems., • Strong understanding of AR processes, billing, and cash application., • Experience in distribution, manufacturing, or product-based environments., • Experience with NetSuite or similar ERP systems., • Strong attention to detail and accuracy., • Proactive and results-oriented approach to collections., • Ability to build and maintain strong customer relationships., • Excellent communication and customer service skills., • Strong organizational and time management skills., • Ability to manage multiple priorities in a fast-paced environment., • Problem-solving mindset with a willingness to take ownership. Work Environment • Onsite or hybrid work environment depending on company needs. Carteret, NJ Please Note All offers are contingent upon the successful results of a pre-employment drug screen and a criminal background check.

Job DescriptionAbout LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.Qualifications • 1-2+ years experience in product management and/or data analytics role, • Experience with customer support, technical customer support, or solution engineering desired, • Experience in building and/or supporting customer retention, churn, and upsells, • Ability to work with key champions, build relationships and uncover potential areas of expansion, • Self-learner and self-starter, able to become a product expert and customer advocate, • Strong organizational skills and detail-oriented skills needed, • Excellent written and verbal skills (you will be leading calls with Executives and other key stakeholders), • Demonstrated ability to communicate both technical and business concepts, • Drive long-term customer adoption through scalable onboarding with multiple departments and use cases, • Proven track record of managing successful cross-functional programs that drive customer success, • Ability to work cross-departmentally with internal teams such as sales, product, and support, • Technology industry experience preferred, • Love for start-ups is a must!Responsibilities, • Customer Success Managers own the relationship, adoption and success for a book of customers, from onboarding through to renewal, • Consult with customers to understand their business, product, and application goals and confirm value delivery/ROI, • You’ll help define strategy to deliver maximum value through the LogRocket platform and partnership, • You’ll be responsible for successfully onboarding new customers focused on their time to value for their priorities, projects and use cases, • The CSM is responsible for being multi-threaded across teams and executives, executed through regular emails, informal weekly calls, monthly health-checks, QBRs & Executive Business Reviews, • The CSM proactively monitors and takes action to ensure broad team feature usage, positive health scores, and demonstrated value, to achieve high retention rates, and strong customer revenue growth, • CSMs keep account plans to white-space and uncover upsell opportunities in their accounts. For assigned customers, CSM also collaborate with LogRocket Account Managers to extend the use of LogRocket to new teams and applications to increase ARR., • CSMs are the bridge and liaison between customer, product and support to ensure customer tickets and feature requests are managed, communicated, and closed out appropriately, • You’ll be responsible for proactively managing retention and upsell pipeline and forecasts to exceed quarterly goals, keeping internal CRM platforms up to dateBenefits & Perks, • Extensive health, dental, vision benefits, 401k and commuter benefits, • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached, • Three months of fully-paid parental leave to any employee welcoming a child into their home, • 401k and commuter benefits, • Generous stock options - we all get to own a piece of what we’re building, • Regular team outings and activities (from boat rides to paintball, we’ll try anything!), • Flexible working hours and location, • Monthly employee gifts

Job DescriptionAbout Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development. In This Role: • Manage a portfolio of active client accounts, • Identify upsell, cross-sell, and expansion opportunities, • Conduct consultative conversations to uncover evolving client needs, • Present additional service solutions that align with client goals, • Maintain accurate account notes, pipeline updates, and forecasts in CRM tools, • Collaborate with onboarding and operations teams to support seamless service delivery We are looking for: • Experience in account management or customer growth is a plus but not required, • Strong relationship-building and consultative selling skills, • Comfortable managing multiple accounts and ongoing conversations, • Goal-oriented, organized, and detail-focused, • Strong verbal and written communication skills What we offer: • Competitive base compensation with performance-based incentives, • Benefits including medical, dental, vision, 401k, and paid time off, • Career growth opportunities within a scaling organization, • Ongoing training and leadership support, • Collaborative team culture focused on client success Powered by JazzHR 4DP6N0ANu4

Job DescriptionSchool & District Partnerships Lead Company: Knowledge Road Education Department: Accounts & Business Development Employment Type: Full-time Compensation: $20–30/hr + commission opportunities About Knowledge Road Education Knowledge Road Education is dedicated to providing high-quality therapy and educational support services to schools and families throughout our community. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, and Counseling services. Additionally, we offer ABA therapy through insurance partnerships to support families in need of these essential services. Position Overview We’re seeking a School & District Partnerships Lead who thrives at the intersection of customer success and business development. In this role, you’ll build lasting relationships with schools and districts while ensuring current partners are supported, engaged, and satisfied. Your time will be split between: * Supporting existing school partners through regular check-ins (virtual and in-person), ensuring families receive the services they need, and providing exceptional customer service. * Driving new growth opportunities by introducing Knowledge Road’s services to new schools, districts, and referral partners. This is a field-based position with flexibility and independence. You’ll visit schools, host virtual check-ins, attend meetings, and connect with education professionals who share our commitment to student success. Key Responsibilities Partnership Management & Client Success * Serve as the primary point of contact for assigned schools and districts. * Conduct regular in-person and virtual check-ins with school administrators, special education teams, and families. * Troubleshoot issues and ensure high satisfaction with Knowledge Road’s services. * Provide proactive communication, resources, and solutions to support school needs. School & District Partnership Development * Introduce Knowledge Road’s SETSS, Speech Therapy, OT, Counseling, and ABA services to new schools and districts. * Conduct outreach calls, schedule presentations, and facilitate both virtual and in-person meetings. * Build trust with administrators and staff to expand partnerships. * Maintain accurate pipeline records in the company CRM, ensuring clear tracking and follow-up. Family & Insurance Coordination * Support families in navigating insurance coverage for ABA therapy services. * Collaborate with insurance providers to facilitate approvals. * Build relationships with healthcare providers and community partners. * Ensure compliance and documentation accuracy for insurance processes. What We’re Looking For Required Qualifications * 2+ years in business-to-business sales, client success, or relationship management. * Strong communication and presentation skills across in-person and virtual settings. * Experience balancing both customer support and new business development. * Understanding of educational environments and special education services. * Reliable transportation and comfort with regular in-person client visits. * Familiarity with insurance or healthcare coordination. Preferred Qualifications * Previous experience working with schools, healthcare, or social services. * Knowledge of special education regulations and therapy services. * Existing professional network in education or healthcare. * Experience with insurance billing or Medicaid processes. * Background in ABA therapy or developmental services. Success Metrics * Establish productive relationships with 5+ new schools within the first 90 days. * Maintain satisfaction and strong engagement with all assigned school partners. * Develop partnerships with 3+ insurance providers within 6 months. * Maintain an active pipeline of 50+ prospective partners and referral sources. * Achieve quarterly goals for new referrals, renewals, and revenue growth. Compensation & Benefits * Competitive hourly rate: $20–30 (based on experience). * Performance-based commission structure with growth potential. * Mileage reimbursement for business travel. * Company-provided laptop and mobile phone. * Generous paid time off policy. * Professional development opportunities and training budget. Why Join Our Team? At Knowledge Road Education, you’ll be part of a mission-driven organization that makes a real difference in children’s lives. You’ll play a dual role: ensuring our current school partners feel supported and valued, while also helping us reach new communities in need. This is a chance to build meaningful relationships, grow your career, and drive impact across education. How to Apply We’d love to hear from you! Please submit your resume along with a brief note about your sales or client success experience and your interest in working with schools and families. Share examples of how you’ve built strong relationships and balanced customer service with new business growth. Knowledge Road Education is an equal opportunity employer committed to creating an inclusive environment for all employees.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Ability to demonstrate outstanding communication, interpersonal, and presentation skills including: communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room., • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role starts at $120,000 OTE + equity.

Job DescriptionJob Description Who will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually improving our best-in-class production capabilities. We combine deep domain expertise and tenured experience to deliver unparalleled products for our customers. Here you’ll interact daily with team members during the problem resolution process and will partner with other key stakeholders to support our internal customers and their responsibilities. How will you make a difference? The Field Service Lead/Specialist is responsible for managing and supporting warranty and aftermarket activities for Wabtec products across active transit projects in the Greater New York City territory. This role ensures operational excellence by supervising field service technicians, maintaining strong customer relationships, and serving as the primary liaison between customers, car builders, and Wabtec management. The position emphasizes safety, technical expertise, and proactive problem-solving to enhance product reliability and customer satisfaction. Key Responsibilities: Customer & Relationship Management • Serve as the key Wabtec representative on Transit Authority sites for warranty, modifications, and aftermarket activities., • Develop and maintain strong relationships with transit authorities and car builders., • Actively listen to customer concerns and resolve issues promptly., • Assist transit authority repair operations with troubleshooting and debugging Wabtec products., • Analyze reliability data and recommend improvements to procedures and component replacement intervals., • Maintain a database of product reliability trends and communicate findings to product line engineering. Drive component reliability information through FieldConnect., • Investigate system failures in the field and produce engineering reports as required., • Assist the regional manager in supervising, coaching, and training field service technicians. Ensure adherence to company policies and safety standards., • Assist in organizing workflow, setting performance goals, and monitoring productivity., • Conduct regular task performance reviews and provide constructive feedback., • Promote and enforce a strong safety culture., • Ensure compliance with PPE requirements and Wabtec’s “2-minute warning” safety initiative., • Prepare weekly reports on safety, manpower, warranty support, and retrofit activities., • Maintain accurate records of service calls, work orders, and timekeeping., • Track warranty spare inventory and calibration of tools and equipment., • Implement computerized reporting systems (e.g., Field Connect, project trackers)., • Provide on-site training for car builder or transit authority personnel on Wabtec systems., • Proven experience as a supervisor or in a similar technical leadership role., • Strong mechanical aptitude and hands-on capabilities., • Excellent communication and interpersonal skills; ability to explain complex technical issues clearly., • Outstanding organizational and leadership skills., • Proficiency in MS Office and familiarity with reporting tools., • Knowledge of rail industry products and systems (preferred)., • Valid driver’s license and ability to travel to the U.S. for training., • Strong problem-solving and decision-making abilities., • Travel: Required within the Greater NYC territory and occasional U.S. trips for training and support., • Reporting Structure: Reports to Field Service Manager / Regional Service Director. Our job titles may span more than one career level. The hourly rate for this role is currently $37 - $43. The actual rate offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. Additional Information Our job titles may span more than one career level. The salary rate for this role is currently $33-43 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at mywabtecbenefits.com. Other benefit offerings for this role may include annual bonus, if eligible. What could you accomplish in a place that puts People First? At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Who are we? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at . Culture powers us and the possibilities. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you.

Job Description At Reltio®, we believe data should fuel business success. Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain Data Unification, and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Connected Data Platform™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native Data Unification capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. You will serve as the primary post-sale point of contact after implementation and use in-depth knowledge of the products being sold, the customer industry and/or business processes, and technical expertise to facilitate adoption and utilization of Reltio products. You will inspire and guide customers towards meeting their goals through delivering unified, interoperable data to their business. As a CSM at Reltio, you will be the champion of our customers, building and maintaining strong relationships to ensure their success on our platform and the retention and growth of our customer base. Job Duties and Responsibilities: • Account management for large enterprise customers to help them gain value from Reltio as measured by retention, adoption, growth, and customer advocacy., • Provide required visibility into Customer health by identifying adoption opportunities and retention risk to align internal teams around customer's success., • Build a comprehensive understanding of customers' business goals and objectives, crafting a strategic success plan that aligns with and supports the achievement of those goals, • Document and review the success plan, provide guidance on the customer journey and use a consultative approach to help customers achieve their goals, • Hold and grow a trusted advisor relationship with customer sponsors to such that all activities are closely aligned with the customer's business case, strategy and goals allowing the full potential of the Reltio solutions to be realized., • Track, report, and benchmark all milestone related adoption activities such that the overall success of the customer's initiative can be closely monitored including visibility to the executive sponsors., • Actively promote all current products the customer has licensed while identifying additional opportunities to showcase additional features, products and services., • Demonstrate product features beyond central functionality to help the customer achieve specific business results and maximum value, • Recommends specific solutions to achieve the customer's desired result that align with best practices of the product and industry., • Design metrics and measures in order to measure ROI on the company's products by the customer., • Timely data capture and documentation within internal applications to ensure data driven decisions are being made to proactively identify adoption and retention risk., • Work closely with the sales team to identify and pursue upsell and cross-sell opportunities, foster synergy, create alignment and collaborate on the creation of customer value., • Partner with extended customer-facing account teams to develop strategic and technical plans that help customers achieve their business objectives. Manage the execution of these plans including the tracking of objectives, stakeholders, milestones, risks and metrics., • Work with Marketing teams to boost customer advocacy and develop case studies., • Facilitate and lead customer meetings with an agenda driven prescriptive approach to capture and measure their outcomes and value using our product., • Bachelor's degree or equivalent experience;, • Minimum 5 years relevant work experience as a Technical CSM, Technical Account Manager or Success Architect in Enterprise Software space, • Deep knowledge of cloud software solutions, master data management, data governance, data quality and analytics concepts, architecture and use cases., • Ability to apply experience and deep industry knowledge to understand and navigate a customer's decision-making process, goals, strategies, and business objectives, • Ability to build consultative effectiveness and establish trust with internal and external customers, • Ability to clearly articulate and quantify the business value that the solution delivers, as well as the specific business problems it addresses., • Possess strong presentation, verbal and written communication skills and command credibility with senior executives, • Previous experience and expertise in data management consulting or solutioning, • Previous experience and expertise in software architecture and understanding how applications fit together within a customer's ecosystem., • Proven effectiveness at leading and facilitating executive meetings and workshops, • Previous Reltio Experience, • Reltio Certifications, • MBA or advanced degree At Reltio, we take a market-based approach to pay and consider a range of factors. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and other business considerations. Please note that the individual total compensation for this position will be determined at the Company's sole discretion using the factors noted. Reltio's current market range for this role is $121,000 - $240,000 Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range$121,000—$240,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Principal owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Salary: $250,000 - $275,000 +Bonus Other Forms of Compensation: Benefits Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Senior Vice President of Corporate Dining Reporting to the President of the Managed Services Division, the Senior Vice President of Operations is a strategic, client-savvy executive responsible for leading a $500M+ multi-client, global portfolio of premier corporate accounts. This transformational leader will serve as the relationship link between Restaurant Associates, our valued clients, and our associates. The SVP is an experienced thought leader with proven strategic and operational capabilities, executive presence, and the ability to operate confidently at the highest levels of the organization while remaining connected to the frontline workforce. In this senior leadership role, the SVP will shape and execute business strategy while organizing, collaborating, and influencing cross-functional teams to deliver innovative solutions and measurable results. Job Summary Summary/Essential Functions: Revenue and Profitability Leadership • Drive organic growth across existing partnerships while partnering with Business Development on strategic sales initiatives, executive presentations, negotiations, and contract approvals., • Develop and execute strategic and financial plans, ensuring accurate forecasting, disciplined budget management, and optimized operational productivity., • Meet all client and R/A budgets and achieve all client KPIs People, Performance & Culture • Lead and inspire a high-performing operational leadership team including senior general managers through VPs, fostering a culture aligned with RA’s MVV and C.A.R.E. principles where associates are Proud to Work., • Drive talent strategy including succession planning, executive development, performance management, and a strong recruitment and retention culture., • Collaborate with senior leadership to align on strategies, remove obstacles, and advance enterprise priorities., • Communicate corporate objectives with clarity and transparency, creating alignment and commitment across clients, teams, and cross-functional partners., • Model RA’s Leadership Model by creating a shared sense of purpose and inspiring trust, accountability, and ownership at all levels. Innovation, Operational Excellence and Safety • Direct a $500M+ portfolio to achieve high performance as measured by the company scorecard, delivering revenue growth, margin expansion, and long-term value creation., • Champion operational excellence and innovation across culinary, hospitality, and service platforms, driving continuous improvement and service consistency., • Ensure compliance with RA and Compass policies, safety standards, and collective bargaining agreements where applicable; partner with Labor Relations as required. Client Retention and Satisfaction • Serve as executive sponsor for premier and strategic accounts, building trusted C-suite relationships and positioning RA as a strategic hospitality partner., • Anticipate client needs, communicate performance results, introduce innovative programs, and lead client, customer, and associate satisfaction strategies., • Provide strategic oversight and partnership within RA’s Global Corporate Dining portfolio, ensuring alignment of standards, innovation, client experience, and financial performance across domestic and international markets. Demonstrates RA’s Leadership Model: Create a common sense of purpose, inspiring others to do their very best through trust, transparency, respect and emotional intelligence. Education and Experience: • 15+ years of progressive food service or hospitality leadership experience., • 5+ years leading large-scale, multi-client, contract-managed service environments., • Demonstrated experience managing complex portfolios of $250M experience preferred., • Proven success delivering revenue growth and profitability improvement., • Strong financial acumen and proficiency managing KPIs and large-scale budgets., • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1513643 Restaurant Associates Leah Curry [[req_classification]]

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job DescriptionBenefits: • Opportunity for advancement The Opportunity Kitchen Tune-Up Brooklyn North is seeking a high-performing In-Home Sales & Design Consultant to join our award-winning team. This is a hunter-closer role designed for a professional who thrives on consultative selling and high-end residential remodeling. You will be the face of our company, meeting homeowners in their space, guiding their vision, and turning design dreams into signed contracts. We provide the leads; you provide the expertise and the close. What Youll Do • Expert Consultations: Conduct high-energy, in-home design consultations with pre-qualified leads., • Strategic Selling: Evaluate layouts, assess client needs, and confidently navigate budget discussions to provide a tailored solution., • Design & Visualization: Recommend cabinetry, finishes, and hardware. Utilize 2020 (or similar software) to help clients visualize their new space., • Full-Cycle Ownership: Manage the client relationship from the initial visit through the signed agreement, ensuring a seamless handoff to our production team., • Market Growth: Actively build a referral network and maintain a professional presence in the Brooklyn and Manhattan territories. Who You Are • Money-Motivated: You have a strong desire to hit and exceed sales targets. You view a commission-based structure as an opportunity, not a risk., • Organized & Disciplined: You can manage multiple high-value clients simultaneously without letting details slip through the cracks., • The "Brooklyn/Manhattan" Professional: You are comfortable navigating the unique architecture and high expectations of NYC homeowners. You are polished, punctual, and persuasive., • Design-Savvy: You have a natural eye for aesthetics and can speak confidently about construction and remodeling. Requirements • Proven Track Record: 2+ years of successful in-home sales experience (Remodeling, Kitchen/Bath, or Luxury Home Goods preferred)., • Tech-Fluent: Experience with 2020 Design, CAD, or similar rendering software is a significant plus., • Communication: Exceptional verbal and written communication skills; ability to "read the room" and close the sale., • Mobility: Must have a valid drivers license and reliable transportation for travel across Brooklyn and Manhattan., • Organization: Strong CRM management skills to track leads and follow-ups. Why Join Kitchen Tune-Up? • Focus on Selling: Our back-office and production teams handle the "chaos" of installs and payments. You focus on what you do best: design and sales., • Premium Brand: Work for a 2024 National Customer Service Award winner with a stellar 5-star reputation in the local market., • Growth: We provide paid training and ongoing professional development to ensure you are the best in the industry. To Apply: Share your resume

Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? If you answered yes, consider this great opportunity with City Wide! THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS BELOW. Service Areas: • Hudson County, • Staten Island, • Carlstadt, Lyndhurst, the Rutherfords Pay Rate Depends on Experience and Capabilities ($22.50/hr - $25/hr) Looking for part time up to full time employment. Hours vary throughout the week but are sometime between 4pm to 12am. Primarily 2nd shift. We are seeking a Janitorial Compliance Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • High school diploma required or equivalent experience in commercial janitorial services industry., • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations., • 3-5 years of Janitorial / Building Maintenance Experience, • Strong planning, organization skills, and attention to detail., • Bilingual is a plus!, • Reliable transportation, • Willingness to get jump in to clean when needed, • CRM experience preferred. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 75 pounds. Benefits City Wide offers a competitive compensation and benefits package for this position.

Job DescriptionLead reliability. Coach people. Deliver results. Picture your morning: you walk the floor, greet techs by name, and kick off a safety huddle. You reinforce ATS Beyond Zero principles, review yesterday’s observations and incident learnings, and line up today’s training. By mid-morning, you’re with our customer—aligning priorities, previewing the maintenance plan, and confirming KPIs for the week. After lunch, you’re coaching a supervisor on a Skills Matrix update, finalizing a Technician Training Plan, and closing the loop on root-cause actions. You end the day celebrating a cost-saving win and preparing tomorrow’s action plan to keep the Operating System embedded and effective. What you’ll lead • Champion a zero-harm culture: deploy the ATS safety program; complete training, observations, and incident investigations; and share best practices to strengthen our customer’s safety culture., • Translate strategy into action: connect site responsibilities to ATS and customer objectives; communicate a clear vision; and act as a change agent through planning and crisp execution., • Build an outstanding team: onboard with intention, hold regular 1:1s, recognize wins, and use participative decision-making to promote transparency and trust., • Develop people and bench strength: create and maintain a Skills Matrix, drive a Technician Training Plan, and own succession planning for key roles (Supervisors, Supply Chain, P/S, RE)., • Run the business: install and reinforce the ATS Operating System, execute a site-specific maintenance plan, and manage revenue, expenses, and profit to target., • Be the primary on-site partner: align expectations through contract management; meet daily/weekly/monthly with the customer; and collaborate with ATS business units and Sales to expand scope., • Continuously improve: analyze KPIs, perform root-cause analysis, remove barriers, and deliver sustainable cost savings. What you bring, • Bachelor’s degree in a technical, business, or related field preferred; or 7+ years of operations/maintenance experience., • 3+ years leading teams with a strong record of developing employees., • Resilience, flexibility, and prioritization skills; comfortable leading through change., • High emotional intelligence; relationship builder who leads with honesty and integrity., • Working knowledge of manufacturing/assembly environments and strong customer focus with a sense of urgency., • Business acumen and organized, positive influence. Preferred extras, • Manufacturing maintenance experience, certifications, and training., • Proactive/reliability processes: Planning/Scheduling, PM, PdM, RCA, and continuous improvement., • Proficiency with Microsoft applications and web apps such as Power BI, GEAC, Concur, and Workday., • Excellent time management and communication (verbal, written, presentation)., • Ability to relocate as needed., • Financial acumen in forecasting and budget management., • Curious learner and authentic, credible teacher. Leadership expectations, • Business & Company Acumen: lead with honesty/integrity; craft bold, relevant strategies; motivate change; recognize outcomes and how they were achieved; role-model safety and wellness., • Emotional Intelligence: create psychological safety; be self-aware; build relationships; seek and act on feedback; respect diverse backgrounds and viewpoints., • Lead Now, Think Next: own accountability; coach potential; steward talent placement; convert problems to opportunities; remain resilient and flexible. Pay Range: $126,275.62 - $168,367.53 Equal Employment Opportunity ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt's AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world's leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue-and often all their profits-from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt'stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a ClientSuccess Manager (Specialty Retail) Target total compensation ranges from $128,000 - $165,000, including a fixed annual salary of $100,000 - $110,000, an employee equity plan grant, and world-class benefits. As a Client Success Manager in New York, you will own a portfolio of specialty retailers and act as the "quarterback" across Rokt-building durable executive relationships, driving measurable revenue growth, and expanding multi-product adoption. You'll combine consultative account leadership with strong operational rigor, using data and AI-enabled insights to identify expansion opportunities, accelerate time-to-value, and scale repeatable best practices across your book of business. About the role: • Own and grow a portfolio of specialty retail client relationships, delivering measurable outcomes across revenue expansion, retention, and multi-product adoption., • Serve as the single-threaded owner for post-launch success in your accounts: driving clear plans, tight execution, and accountable follow-through across internal partners (e.g., BD, Ops, Product, RPD)., • Build and maintain senior stakeholder relationships, translating client priorities into Joint Business Plans and crisp, measurable next steps., • Use data and AI-enabled analysis to segment your book, identify whitespace, prioritize the "highest leverage" expansion paths, and proactively surface risks and opportunities early. About you: • 5+ years of experience in Customer Success / Account Management / Client Partnerships (ideally in SaaS, ecommerce, marketplace, martech/adtech, or similar consultative environments)., • Proven track record growing accounts through cross-sell / upsell and multi-solution adoption (not just relationship management)., • Strong executive communication skills: able to clearly articulate strategy, value, and tradeoffs in writing and live discussions., • Highly autonomous operator with strong project ownership: you can run complex, cross-functional workstreams end-to-end and make data-backed decisions in real time. About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Job DescriptionWho you are You’re a strategic, customer-facing leader who thrives in complex, technical environments and enjoys building long-term partnerships with enterprise customers. You’re comfortable learning new technologies quickly and can confidently navigate conversations with engineers, operators, and executives alike. You enjoy owning outcomes. You like having full responsibility for your book of business and take pride in helping customers achieve real operational and business impact from the products they adopt. You’re equally comfortable discussing high-level strategy with leadership as you are digging into technical workflows with engineering teams. You thrive in fast-moving environments where priorities evolve and autonomy is expected. You can ramp quickly, manage multiple complex customer relationships, and keep momentum moving forward even when things get ambiguous. At Copia, you’ll work with some of the most advanced industrial and engineering organizations in the world. You’ll help them adopt modern tools that improve how engineering teams collaborate, manage code, and operate critical infrastructure. Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup where strong performers have meaningful opportunities for growth and leadership. This role is hybrid in-office out of our NYC HQ, with occasional travel to customer sites and industry events. In-office expectations are 2-3 days/week, 10 days/month.What you'll do: * Own and manage a portfolio of strategic enterprise customer relationships from onboarding through renewal and expansion * Act as a trusted advisor to customers, helping them achieve measurable business outcomes from Copia * Develop and maintain strong relationships with engineering teams, operational leaders, and executive stakeholders * Lead regular customer engagements including onboarding sessions, strategic planning discussions, and business reviews * Identify adoption risks early and drive proactive solutions to ensure long-term success and retention * Partner with Sales on renewal and expansion opportunities while ensuring a smooth and predictable customer lifecycle * Work closely with Product, Engineering, Support, and Marketing to resolve issues and improve the overall customer experience * Translate complex customer needs into clear internal feedback that helps inform product direction * Guide customers toward Copia best practices and help them maximize the value of the platform * Represent the voice of the customer internally and advocate for improvements that support long-term customer success * Help shape Customer Success processes and contribute to building a scalable CS organization as Copia grows What you'll need: * 7–10 years of experience in Customer Success, Account Management, Consulting, or another customer-facing role * Experience managing enterprise or highly strategic customer relationships * Ability to quickly learn complex technical products and workflows * Strong executive presence and confidence leading discussions with senior stakeholders and technically strong personalities * Excellent communication and relationship-building skills * Strong organizational skills with the ability to manage multiple customers and priorities simultaneously * Comfort operating independently and taking ownership in a fast-paced startup environment * Experience collaborating cross-functionally with Sales, Product, Engineering, and Support teams * Ability to travel occasionally for customer meetings and industry events Nice to have: * Experience working with industrial automation environments or engineering-heavy organizations * Familiarity with PLC systems, manufacturing technology, or hardware engineering workflows * Experience working in high-growth startup environments * Background supporting technical product adoption or complex software deployments • Familiarity with Hubspot CRM Familiarity with Git or modern engineering collaboration tools Benefits include unlimited PTO, employer-subsidized healthcare through Aetna, commuter benefits, in-office lunches, and more! Full-time, permanent employees also receive generous equity packages. This role is hybrid in-office out of our NYC HQ, with occasional travel to customer sites and industry events. In-office expectations are 2-3 days/week, 10 days/month. Come join us!Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.

Job DescriptionSalary: The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. Youll own executive relationships, ensure the success of strategic accounts, and build scalable processes that elevate the client experience. This role combines strategic thinking, operational leadership, and client relationship mastery. Youll work cross-functionally with Sales, Product, Operations, and Marketing to turn insights into action, solve complex problems, and make PX an indispensable partner to our clients. Key Responsibilities • Co-manage a portfolio of enterprise and strategic accounts, ensuring value delivery, retention, and growth, • Build and implement scalable processes for onboarding, adoption, QBRs, renewals, and expansion, • Act as the senior point of escalation for client concerns, resolving issues quickly and strategically, • Develop quarterly and annual account plans that identify key growth opportunities across client portfolios, • Collaborate with Sales and Product to align client objectives with PX platform capabilities and upcoming innovations, • Work with leadership to forecast client growth, manage churn risk, and identify upsell opportunities, • Champion a client-first culture and build strategies for deepening client engagement and loyalty, • Create training materials and mentoring programs to elevate the CS teams performance, • Represent PX externally as a trusted strategic advisor to our highest-value customers What You Bring • 5+ years of experience in Client Success, Account Management, or Customer Experience (Lead Generation is a Plus), • Track record of delivering growth on accounts managed, • Familiarity with MarTech, AdTech, SaaS, or platform-based customer acquisition models, • Strong understanding of metrics such as NRR, churn, health scores, and customer LTV, • Expertise with tools like Jira, HubSpot CRM, Trello, or similar platforms, • Exceptional deck preparation, communication, and presentation skillsyou can influence both clients and internal stakeholders, • Bachelors degree required; MBA or equivalent strategic/operational training is a plus Why PX? We take pride in fostering a culture of respect, trust, transparency, and accountability among our colleagues and business partners. Through our proactive and agile approach, we are constantly working on anticipating potential success blockers and innovating our technology. • Opportunities for career growth and development., • A dynamic and innovative work environment., • Collaboration with a talented and passionate team., • Contribution to the growth of a leading tech company in the lead generation industry. Location: St. Louis, Missouri