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Job Description DeNooyer Chevrolet is adding on to our expanding Service BDC team. We are seeking an experienced Service Appointment Coordinator to fill this role. We offer a professional and upbeat work environment, as well as an excellent salary / bonus and benefits program. DeNooyer Chevrolet is the premier Chevrolet store in our region committed to providing top-tier service to our customers and we would like to schedule you for a confidential interview today! Job Summary: The Service BDC Appointment Coordinator is responsible for managing inbound and outbound calls, scheduling service appointments, and ensuring customers receive timely and professional assistance. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast paced environment. Key Responsibilities • Answering inbound service calls from new and existing customers., • Scheduling service appointments based on customer needs and availability., • Identifying customer concerns and addressing them effectively., • Providing information on service specials and promotions., • Following up with customers to confirm appointments and remind them of upcoming services., • Maintaining accurate customer records and updating CRM system., • Assist with resolving customer concerns and escalating issues when necessary. Qualifications • Prior experience in a Service BDC role or automotive service department, • Automotive knowledge is preferred but not required, • Strong problem-solving and conflict resolution skills, • Ability to handle a high volume of calls in a fast paced environment, • Excellent verbal and written communication skills, • Customer focused with a friendly demeanor, • Strong ability to work well with others in a team based environment Hours • 9 hour shift, • Monday - Friday from 9am - 6pm, • Weekends as needed from 8am - 3pm Work Location • In-person If you are motivated with a passion for customer service and the automotive industry, we encourage you to apply today!

Job Description Construction Project Coordinator (Contract-to-Hire) Robert Half is partnering with a growing and well-established construction company in the Schenectady area to hire a Construction Project Coordinator. This role is ideal for an organized, detail-oriented professional who enjoys supporting projects behind the scenes and ensuring the details are handled correctly from start to finish. You'll play a key role in project setup, contract review, vendor coordination, compliance tracking, purchase order management, and bid support while working closely with Project Managers, subcontractors, vendors, and customers. If you thrive in a fast-paced environment, enjoy juggling multiple priorities, and take pride in keeping projects organized and on track, we'd love to hear from you. This position is anticipated to continue for the next several months, with the potential to transition into a permanent opportunity for the right fit. Key Responsibilities • Set up new projects and maintain project files, documentation, and electronic records, • Review contracts and project documentation for accuracy, completeness, and compliance, • Issue and track purchase orders for vendors and subcontractors, • Coordinate vendor and customer pre-qualification requirements, • Support bid processes and pre-construction activities through document preparation, tracking, and coordination, • Maintain compliance documentation, including certificates of insurance and related subcontractor records, • Monitor and follow up on missing or expired insurance certificates and compliance items, • Organize and maintain project logs, records, and supporting documentation, • Assist Project Managers with project administration, correspondence, document control, and general clerical support, • Support multiple active projects while ensuring deadlines and documentation requirements are met, • Perform additional administrative and business support duties as assigned by management What's Offered • Full-time schedule, Monday-Friday, 40 hours per week, • Immediate opportunity with a stable and growing construction organization, • Collaborative and team-oriented work environment, • Opportunity to gain valuable experience supporting commercial construction projects, • Exposure to project setup, contracts, compliance, vendor coordination, and bid administration, • Potential for long-term employment through a contract-to-hire transition, • Competitive benefits package upon permanent hire, including health, dental, vision, paid time off, paid holidays, and retirement plan options If you're highly organized, proactive, and thrive managing project documentation, vendor coordination, and administrative operations, and looking to grow your career in the construction industry, we'd love to hear from you! Apply today or contact Mary Christman or Ashley Veltri at 518-462-1430. We look forward to speaking with you soon! • Previous experience in construction administration, project coordination, contract administration, or administrative support, • Experience supporting a contractor, construction firm, engineering company, or project-based organization preferred, • Strong organizational and multitasking abilities with exceptional attention to detail, • Experience working with contracts, compliance documentation, purchase orders, or project files is a plus, • Ability to prioritize competing deadlines and manage multiple responsibilities simultaneously, • Proficiency with Microsoft Office, including Word, Excel, and Outlook, • Strong communication, follow-up, and customer service skills, • Ability to work independently while collaborating effectively with internal teams, vendors, and customers

Job DescriptionWe are Local Infusion. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. The Role We’re looking for an Insurance & Intake Coordinator -- an "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite, at our Local Infusion center in Niskayuna, NY with a schedule of M-F, 8:30 a.m. to 4:30 p.m.. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. Salary starting at $25/hr + quarterly bonus based on metrics & full benefits In this role, you will: Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients Communicate referral process and status to patients in a customer-centric way Openly communicate with referring/prescribing providers Assist in maintaining medical inventory and office supplies Dedicated 6 week training plan to help you succeed in your role Here’s what we’re looking for: Passion for Patient Care, and Delivering Exceptional Patient Experiences Health Care Experience Required Prior Experience in Infusion is Preferred Insurance Prior Authorization Experience Medical Terminology Experience Overall Medical Insurance Experience Ability to quickly grasp new apps Experience and strong familiarity utilizing Electronic Health Records (EHR) systems The Local Infusion Way Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: Medical, dental, and vision insurance through our employer plan Short and long-term disability coverage 401(k) — as an early-stage startup, and we match! 15 Days PTO — and we want you to take it! Competitive paid parental leave and flexible return to work policy. We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision. All Intake Coordinator's must provide documentation of a negative TB test (within the last two years), and a current BLS certification. Hepatitis B and influenza vaccination records are also requested as part of the onboarding process. What It's Like to Work at Local Infusion - for Infusion Guides

Job Description Are you passionate about creating an exceptional employee experience? Do you enjoy building relationships, staying organized, and making a meaningful impact throughout the employee lifecycle? If so, we'd love to meet you!We're looking for a Human Resources Coordinator to join our growing HR team. Reporting directly to the HR Manager, this role is ideal for an HR professional who enjoys a variety of responsibilities-from recruiting and onboarding to employee engagement, benefits support, wellness initiatives, and HR operations.This position plays a critical role in ensuring employees receive outstanding day-to-day HR support while helping create a positive, engaging workplace culture.What You'll DoTalent Acquisition & RecruitingCoordinate recruitment activities for assigned positions from application through offer.Review resumes, conduct initial candidate screenings, and schedule interviews.Partner with hiring managers to ensure an efficient hiring process.Maintain applicant tracking system records and recruiting metrics.Participate in job fairs, recruiting events, and talent attraction initiatives.Coordinate background checks, reference checks, and pre-employment activities.Onboarding & OffboardingCoordinate new hire orientation and onboarding documentation.Arrange equipment requests and employee building/security access.Manage onboarding and offboarding checklists to ensure a smooth transition.Coordinate exit interviews, system access removal, and return of company property.Employee Benefits & HR SupportServe as the first point of contact for routine HR and benefits questions.Assist employees with benefit enrollments, qualifying life events, and Open Enrollment.Support leave administration by directing employees to the appropriate resources.Maintain accurate employee information within the HRIS.Employee Engagement & CultureSupport employee engagement and retention initiatives.Coordinate employee recognition programs, milestone celebrations, and appreciation events.Assist with company events, volunteer opportunities, wellness programs, and culture-building activities.Help create engaging employee communications that foster a positive workplace environment.Performance ManagementMonitor performance review schedules and coordinate reminders.Track completion rates and prepare performance management reports.Security & Facility CoordinationCoordinate employee building access, security credentials, and company property assignments.Activate and deactivate building access for new hires and departing employees.Maintain accurate security access records.HR AdministrationMaintain employee files and HRIS records.Assist with HR reporting, audits, and compliance activities.Support policy administration and employee communications.Participate in HR process improvement initiatives and special projects.Maintain strict confidentiality of employee and company information.What You'll BringStrong customer service mindset with excellent interpersonal skills.Outstanding written and verbal communication abilities.Exceptional organizational skills and attention to detail.Ability to manage multiple priorities in a fast-paced environment.Strong problem-solving and critical-thinking skills.Ability to handle confidential information with professionalism and discretion.Experience with Microsoft Office and HRIS systems.A collaborative, positive attitude with the ability to work independently.QualificationsBachelor's degree in Human Resources, Business Administration, or a related field preferred.2+ years of Human Resources experience required.Experience supporting recruiting, onboarding, employee engagement, or benefits coordination preferred.Experience with an HRIS and Applicant Tracking System (ATS) preferred.Why Join Us?You'll become part of a collaborative organization that values its employees and believes HR plays a vital role in building an outstanding workplace. This position offers the opportunity to grow your HR career while gaining experience across multiple areas of Human Resources, including talent acquisition, employee engagement, benefits, compliance, and culture.If you're organized, people-focused, and ready to make a positive impact every day, we'd love to hear from you!Apply today and help us create an exceptional employee experience!

Job DescriptionDescription: Who We Are United Construction & Forestry is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Construction & Forestry is a sister company to United Ag & Turf, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning. What You’ll Get • Bonus Program, • Training through John Deere University, • A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match, • Referral Bonus, • Earned PTO, • Employee Assistance Program, • Paid Company holidays, • Company Paid Life Insurance, • Great Work/Life Balance, • Opportunities for advancement Job Type: Full-time Schedule: Monday – Friday 1st shift – Saturdays as needed United Construction & Forestry is looking for a Service Manager who will be responsible for maintaining a schedule of shop work, assigning personnel to specific work orders, giving work direction to Service Technicians in the repair of equipment, maintaining a schedule of field service work to be done while scheduling personnel for such, and maintaining a list of trucking to be done on pick-up and delivery of equipment. What You’ll Do • Supervise all Service Department personnel, • Supervise the opening and closing of work orders for control of each shop job, • Maintain and monitor detailed records of time and performance of Service employees, • Monitor and schedules pick-up and delivery of equipment, • Frequently interacts with the customer to explain quotes and any changes within the quote prior to services being performed to ensure customer satisfaction, • Up-sells any service that is necessary to keep the product operating more efficiently and safely, • Stays current on product improvement programs from Deere, • Order and maintain needed shop supplies, • Monitor customer satisfaction through phone calls and on-site visits, • Coordinates with Deere on programs, warranties and technical machine problems, • Interview and select qualified personnel, • Reports on the status of shop goal and objective achievement to either the RPSM or GM, • Assists in planning and developing service marketing programs, • Act as site safety coordinator in conjunction with Corporate Safety Manager, • Monitor training needs and provides for the delivery of such training as requiredRequirements: What it Takes • Excellent customer service skills and follow through ability, • Familiar with the equipment industry, John Deere and competitive products preferred, • General understanding of mechanical/technical terms, and knowledge of methods, materials, tools, and techniques used in the repair of customer and dealer owned equipment, • Ability to use standard desktop load applications, email, internet functions and Service Advisor, • Ability to work varying shifts, weekends, and holidays or as needed for an on-call rotating basis, • Solid understanding of financial principles relative to Service Department operations and company business systems, • Ability to create, analyze and interpret internal reports and provide feedback with areas of improvement, • Exhibits necessary skills to effectively manage a fast-paced environment, • Achieves and maintains forklift certification, • Ability to travel for customer service and training as needed, • Clean driver’s record and valid driver’s license Preferred • Two-year certificate from college or technical school and five years of related experience desired. Education Bachelor’s degree is preferred, Heavy equipment service experience may be substituted or combined with education. Physical Requirements The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Maneuver on/under heavy equipment and around construction/agricultural sites with loose-footing and irregular terrain., • Operate a motor vehicle both day and night., • While performing the duties of the job, the employee is required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone, • Specific vision abilities required by this job include close vision requirements, • Hearing ability is sufficient to communicate with others in person or over the phone, • Light to moderate lifting may be required (up to 50 pounds), • Ability to reach, stoop, kneel, and bend as needed

Job Description Lia Auto Group is looking for Service Appointment Coordinator(s) to join our service team.COMPENSATION RANGE: $45k-$60k based on experienceSIGN ON BONUS: N/AREQUIREMENTS:• Organized and ambitious self-starter• Enthusiastic personality• Knowledge of dealership procedures preferred, but not required• Ability to provide quality customer service• Computer literacy• Prompt & courteous• Professional personal appearance & excellent verbal/written communication• Must have clean & valid driver's licenseKEY RESPONSIBILITIES:• Make outbound calls and establish follows-up with service appointments• Answer customer questions about service performed or products purchased or refer them to someone who can• Any other duties assigned by managerBENEFITS:• Medical, Dental and Vision• 401K Plan with Employer Match• Paid Time Off• Paid Weekly• An employer funded Life Insurance Plan• Discounts on services and parts• Employee vehicle purchase plans • Company provided uniformsABOUT US:The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level.COMMUNITY:We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.

Job Description Mohawk Honda is actively seeking Service Appointment Coordinators for our NEW SERVICE DEPARTMENT. As an Appointment Coordinator you will manage inbound and outbound calls to the service department from our valued customers looking to schedule a service appointment all while providing excellent customer service. Must be prompt, courteous, friendly, and professional. The applicant needs to be a team player and be willing to work closely with the service staff. Must ensure that we provide positive dealership experience. We offer competitive salary, medical, dental, vision, life, disability, and 401k with company match. Responsibilities • Answer inbound and outbound service customer calls., • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates., • Provide customers with initial product information & direct them to the appropriate dealership resources., • Schedule customer service appointments, • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management. Qualifications • At least one previous role is based in strong customer service experience., • Team player attitude, • Prompt and courteous, • Enthusiastic personality, • Must have strong computer skills., • Willing to submit to a pre-employment background check & drug screen. Benefits • Medical, dental, vision, disability, life insurance, • 401k with company match, • Paid vacation time, • Room for advancement

Up to $50,000-yr / Flexible Schedule / Superior Employee Benefits Package - As a Customer Service Coordinator at Next Level Performance, you will: Communicate with clients to address their inquiries and resolve any issues that may arise; Provide exceptional and timely customer service via phone, ema

The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center. Key Responsibilities: • Answers incoming phone calls from customers and assists call or routes call to appropriate person, • Maintains good customer relations and ensures that all calls meet Service Experts' standards, • Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions), • Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues, • Maintains customer records by updating account information, • Accurately dispositions calls in call monitoring software, • Adheres to CPI compliance regulations when taking payments over the phone, • Updates capacity planner whenever calls or booked, rescheduled or cancelled, • Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response, • Communicates with customers on the status of service calls, • Assists with dispatching as needed, • Continually maintains working knowledge of all company products, services, and promotions, • Working with dispatch to improve accuracy in scheduling and speed of response, • Reliable attendance and on-time job performance, • Performs similar/other duties as needed or assigned Qualifications: • High school diploma or equivalent with 2+ years experience working in customer service or other customer-facing environment, • Experience or training the use of computers and related systems in an administrative office environment, • Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness., • Excellent customer-service, communication, and interpersonal skills, • Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns, • Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population., • Ability to work effectively in both a team and an independent environment, • Ability to make decisions based on established guidelines and procedures, • Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence, • Effective organizational and time-management skills. Must be able to prioritize work based on service demands, • An understanding and knowledge of the HVAC/Refrigeration Industry is an asset Minimum Experience: 0 - 2 years Minimum Education: High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

Job DescriptionOperations Coordinator – Afternoon/Evening Shift 11:00 AM–7:30 PM | $24–$28/hr | Full Benefits | Career Growth Are You the Person Who Keeps Everything Organized When Everyone Else Is Moving Fast? Trenchless Today is growing, and we're adding two Operations Coordinators to our team. We're looking for organized, dependable people who are great communicators, comfortable with technology, and naturally good at keeping track of a lot of moving pieces. If you've worked in dispatch, scheduling, construction, field service, logistics, project coordination, property management, a busy service office, or another fast-paced environment, your experience may translate very well to this position. You do not need experience in trenchless construction. We'll teach you our industry and systems. What we can't teach as easily is initiative, reliability, attention to detail, and the instinct to follow something through until it's handled. What Is an Operations Coordinator? Think of this role as the control center for our field operations. Throughout the day, our technicians are traveling between projects, equipment is moving, schedules change, customers need updates, jobs progress, and unexpected situations come up. Your job is to help keep everyone connected and the operation moving. You'll communicate with customers, support field technicians, update schedules, track project information, solve problems, and make sure important details don't get missed. This is a great opportunity for someone who likes being busy, enjoys solving problems, and gets satisfaction from making things run smoothly. A Typical Day Might Include: Checking the status of today's active projects Communicating with technicians throughout the day Updating customers on arrival times or project progress Adjusting schedules when a project runs longer than expected Making sure technicians have the information they need for their next project Updating appointments, notes, project details, photos and documentation Following up when required information is missing Coordinating information between Operations, Sales and field teams Helping solve scheduling or customer issues as they come up Reviewing tomorrow's projects and making sure crews are prepared Documenting anything the morning Operations team needs to know Some days will go exactly according to plan. Other days, three things will change at once. We need someone who can handle both. You Could Be a Great Fit If... You're the person who: Notices when something doesn't look right Keeps a running list and actually finishes it Follows up instead of assuming someone else handled it Can communicate professionally with both customers and field technicians Doesn't get overwhelmed when priorities change Is comfortable asking questions and finding answers Learns new software quickly Takes pride in accurate work Likes solving problems Can respectfully remind people when something still needs to be completed Understands that good communication prevents bigger problems Wants a position where they can take on more responsibility over time Experience We're Interested In We'd especially like to meet candidates with experience in one or more of the following: Dispatching Scheduling Field service Construction administration Project coordination Logistics or transportation HVAC, plumbing, electrical or other skilled trades Property or facilities management Medical or high-volume appointment scheduling Customer service in a fast-paced environment Office management Service coordination Administrative roles involving multiple schedules, deadlines or field employees Don't have the exact title "Operations Coordinator" on your resume? That's okay. If you've spent at least two years in a role where you had to coordinate people, schedules, customers, projects, appointments or constantly changing priorities, we'd still like to hear from you. What You'll Need Strong organizational skills Excellent written and verbal communication Confidence using computers and learning new software Good judgment and problem-solving skills Strong attention to detail Ability to manage several priorities at the same time Professional customer service skills Dependable attendance Ability to work independently while also being part of a team Availability to consistently work 11:00 AM–7:30 PM Experience with ServiceTitan, Google Workspace or field-service software is helpful, but not required. Compensation & Benefits We believe good Operations Coordinators are an important part of our company's success. Our full-time employees receive: Competitive hourly pay based on experience Company-paid health insurance options Dental and vision benefits 401(k) with company match Paid Time Off Paid holidays Training and development Modern software and technology Opportunities for advancement as the company grows Where Can This Position Lead? We're not hiring someone just to answer phones or enter information. We're building an Operations Department that can support a growing multi-location company. Someone who performs well in this position can develop into greater responsibility in areas such as: Operations Coordination → Senior/Lead Operations → Project Coordination → Operations Management Growth isn't automatic—it comes with performance, reliability and increased responsibility—but we want people who are interested in building a career with us. About Trenchless Today Trenchless Today specializes in innovative underground pipe rehabilitation and infrastructure solutions for residential, commercial, municipal and industrial customers. Instead of automatically excavating and replacing damaged underground piping, our teams use specialized technology and equipment to restore piping with significantly less disruption. Our Operations team is the connection between the customers we serve and the technicians completing that work in the field. This Probably Isn't the Right Position If... You prefer a job where every day follows the exact same routine. Our projects are happening in the real world. Weather changes. Projects run long. Customers call. Technicians need information. Schedules change. We have processes and systems to keep everything organized, but Operations requires someone who can think, communicate and adjust when circumstances change. If that sounds stressful, this may not be the right fit. If that sounds interesting, we'd like to meet you. Come Grow With Us Trenchless Today is continuing to grow, and we're looking for people who want to grow with us. If you're organized, dependable, comfortable taking responsibility and enjoy being the person who helps keep everything moving, apply today. You don't need to know trenchless technology. Bring us the organization, communication, reliability and initiative—we'll teach you the rest.

Job DescriptionOperations Coordinator – Day Shift 9:30 AM–6:00 PM | $24–$28/hr | Full Benefits | Career Growth Are You the Person Who Keeps Everything Organized When Everyone Else Is Moving Fast? Trenchless Today is growing, and we're adding two Operations Coordinators to our team. We're looking for organized, dependable people who are great communicators, comfortable with technology, and naturally good at keeping track of a lot of moving pieces. If you've worked in dispatch, scheduling, construction, field service, logistics, project coordination, property management, a busy service office, or another fast-paced environment, your experience may translate very well to this position. You do not need experience in trenchless construction. We'll teach you our industry and systems. What we can't teach as easily is initiative, reliability, attention to detail, and the instinct to follow something through until it's handled. What Is an Operations Coordinator? Think of this role as the control center for our field operations. Throughout the day, our technicians are traveling between projects, equipment is moving, schedules change, customers need updates, jobs progress, and unexpected situations come up. Your job is to help keep everyone connected and the operation moving. You'll communicate with customers, support field technicians, update schedules, track project information, solve problems, and make sure important details don't get missed. This is a great opportunity for someone who likes being busy, enjoys solving problems, and gets satisfaction from making things run smoothly. A Typical Day Might Include: Checking the status of today's active projects Communicating with technicians throughout the day Updating customers on arrival times or project progress Adjusting schedules when a project runs longer than expected Making sure technicians have the information they need for their next project Updating appointments, notes, project details, photos and documentation Following up when required information is missing Coordinating information between Operations, Sales and field teams Helping solve scheduling or customer issues as they come up Reviewing tomorrow's projects and making sure crews are prepared Documenting anything the morning Operations team needs to know Some days will go exactly according to plan. Other days, three things will change at once. We need someone who can handle both. You Could Be a Great Fit If... You're the person who: Notices when something doesn't look right Keeps a running list and actually finishes it Follows up instead of assuming someone else handled it Can communicate professionally with both customers and field technicians Doesn't get overwhelmed when priorities change Is comfortable asking questions and finding answers Learns new software quickly Takes pride in accurate work Likes solving problems Can respectfully remind people when something still needs to be completed Understands that good communication prevents bigger problems Wants a position where they can take on more responsibility over time Experience We're Interested In We'd especially like to meet candidates with experience in one or more of the following: Dispatching Scheduling Field service Construction administration Project coordination Logistics or transportation HVAC, plumbing, electrical or other skilled trades Property or facilities management Medical or high-volume appointment scheduling Customer service in a fast-paced environment Office management Service coordination Administrative roles involving multiple schedules, deadlines or field employees Don't have the exact title "Operations Coordinator" on your resume? That's okay. If you've spent at least two years in a role where you had to coordinate people, schedules, customers, projects, appointments or constantly changing priorities, we'd still like to hear from you. What You'll Need Strong organizational skills Excellent written and verbal communication Confidence using computers and learning new software Good judgment and problem-solving skills Strong attention to detail Ability to manage several priorities at the same time Professional customer service skills Dependable attendance Ability to work independently while also being part of a team Availability to consistently work 9:30 AM–6:00 PM Experience with ServiceTitan, Google Workspace or field-service software is helpful, but not required. Compensation & Benefits We believe good Operations Coordinators are an important part of our company's success. Our full-time employees receive: Competitive hourly pay based on experience Company-paid health insurance options Dental and vision benefits 401(k) with company match Paid Time Off Paid holidays Training and development Modern software and technology Opportunities for advancement as the company grows Where Can This Position Lead? We're not hiring someone just to answer phones or enter information. We're building an Operations Department that can support a growing multi-location company. Someone who performs well in this position can develop into greater responsibility in areas such as: Operations Coordination → Senior/Lead Operations → Project Coordination → Operations Management Growth isn't automatic—it comes with performance, reliability and increased responsibility—but we want people who are interested in building a career with us. About Trenchless Today Trenchless Today specializes in innovative underground pipe rehabilitation and infrastructure solutions for residential, commercial, municipal and industrial customers. Instead of automatically excavating and replacing damaged underground piping, our teams use specialized technology and equipment to restore piping with significantly less disruption. Our Operations team is the connection between the customers we serve and the technicians completing that work in the field. This Probably Isn't the Right Position If... You prefer a job where every day follows the exact same routine. Our projects are happening in the real world. Weather changes. Projects run long. Customers call. Technicians need information. Schedules change. We have processes and systems to keep everything organized, but Operations requires someone who can think, communicate and adjust when circumstances change. If that sounds stressful, this may not be the right fit. If that sounds interesting, we'd like to meet you. Come Grow With Us Trenchless Today is continuing to grow, and we're looking for people who want to grow with us. If you're organized, dependable, comfortable taking responsibility and enjoy being the person who helps keep everything moving, apply today. You don't need to know trenchless technology. Bring us the organization, communication, reliability and initiative—we'll teach you the rest.