Customer service management jobs in Tucson, Arizona - Page 8Create job alerts

Job Description ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. ABOUT OUR RETAIL TEAM Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Oracle Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. EMPLOYEE BENEFITS OFFERED Opportunity for career growth • Paid time off, • Employee Discounts, • Ensuring all Customers and Donors needs are met by a genuine greeting and giving prompt, and courteous assistance., • Stocking priced items ready to be merchandised on the sales floor., • Assisting in the maintenance of the store and donation area, to keep it clean, neat and organized. Perform cleaning duties as assigned by Management., • Following all POS/Cash Register Policies in accordance with TSA Policies and Procedures., • Maintaining safety and compliance standards., • Attending required Monthly Store Meetings., • Receiving, unload, and stock incoming inventory items accurately and efficiently., • Providing Quality Assurance by inspecting products for defects and damages., • Courteously assist the donor in the removal of all donated items from the donor’s vehicle and provide receipt., • Separating and sort all donated material into the proper containers, and properly stack material as instructed by Management., • High School graduate or equivalent., • Must be able to accurately handle POS/Cash Register operations and cash transactions., • Must pass background check, which will include Criminal History and Sex Offender Registry., • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts., • Ability to lift up to 50lbs., • Ability to perform various repetitive motion tasks. Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Part-time associates may be scheduled to work any part-time shift including evenings, weekends, and holidays. The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.

Job Description Job Summary The Automotive Parts Counterman at Oro Ford is a full-time customer service role with a competitive base salary, and commission bonus opportunity. Automotive Parts Countermen play a critical role in ensuring that customers receive the right automotive parts and accessories to keep their vehicles running smoothly. Their knowledge, customer service skills, and attention to detail are key to their success in this role. The Counterman’s primary responsibility is supporting the parts department with organizing and tracking the inventory of auto parts. This role will be located in Oracle, AZ. Compensation & Benefits This is a full-time position open to competitive salary + benefits packages. Benefits packages include: * Medical insurance * Dental insurance * Vision insurance * 401(k) with company match * Paid holidays * Paid time off * Annual reviews Responsibilities * Greet customers and provide them with friendly and professional assistance. Listen to their needs and offer appropriate solutions and recommendations for automotive parts and accessories. * Possess a deep understanding of various automotive parts, their functions, and compatibility with different vehicle makes and models. Be able to quickly and accurately identify parts based on customer descriptions and vehicle information. * Maintain a well-organized and clean parts counter area. Keep track of inventory levels, restock shelves, and order parts as needed to ensure a sufficient supply of products. * Stay up-to-date with the latest automotive technologies and industry trends. Be able to provide technical information and advice to customers when necessary. * Actively promote sales of automotive parts, accessories, and related products. Suggest add-on items or alternative solutions to meet customer needs and increase sales revenue. * Accurately process customer orders, including selecting the correct parts, pricing them, and preparing invoices or receipts. Ensure that all transactions are recorded correctly in the computer system. * Maintain records of sales transactions, customer information, and inventory levels. Keep track of special orders and backorders, and communicate delivery times to customers. * Follow safety protocols and guidelines, including the safe handling and storage of hazardous materials such as chemicals and batteries. Comply with industry regulations and company policies. Requirements * A strong background in automotive parts and systems is essential. This typically includes knowledge of engines, brakes, suspension, transmission, and other key components. * Excellent interpersonal and communication skills are crucial for interacting with a diverse range of customers and providing exceptional service. * Proficiency in using computer systems and point-of-sale (POS) software for order processing and inventory management. * Accuracy in identifying and processing parts orders is vital to the role. * A sales-oriented mindset with the ability to upsell and cross-sell products effectively. * The job may involve lifting heavy parts and being on your feet for extended periods. * The ability to analyze customer needs and offer appropriate solutions. * Familiarity with automotive industry suppliers, brands, and product lines is an advantage. * Strong organizational skills to keep inventory and paperwork in order. * High school diploma or equivalent is required. Some employers may prefer or require post-secondary education or specialized training in automotive technology. EEOC Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.