Hotel General Manager
4 days ago
Birmingham
Job Description A growing hospitality ownership group is seeking an experienced General Manager to oversee a dual-property upscale hotel operation. This leader will drive financial performance, guest satisfaction, and team culture while ensuring operational excellence across multiple properties. This role is ideal for a hands-on-trained hotel leader who understands how to balance operations, revenue generation, and team leadership in a fast-paced hospitality environment. The General Manager will have full responsibility for hotel performance, team development, guest experience, and financial results. What You’ll Lead Leadership • Hire, develop, and lead the full hotel team across both properties, • Build a strong culture of accountability, service excellence, and teamwork, • Coach department leaders and implement effective performance management practices, • Ensure fair, consistent, and professional progressive discipline standards Financial Management • Full ownership of hotel P&L performance and budget management, • Oversee payroll, accounts payable/receivable, and financial reporting, • Monitor cost controls while protecting the long-term condition of the asset, • Reconcile bank deposits, credit card transfers, and financial variances Sales & Revenue Growth • Drive occupancy and ADR performance in partnership with the sales team, • Maintain relationships with key accounts and develop new business, • Participate in local sales outreach and community engagement, • Ensure exceptional guest service standards that support repeat business and strong reviews Hotel Operations • Maintain high standards across front desk, housekeeping, and maintenance operations, • Ensure both properties remain clean, well-maintained, and guest ready, • Lead operational planning to maximize revenue while maintaining cost discipline, • Empower staff to take ownership of service and operational excellence What We’re Looking For • 3+ years as a General Manager of an upscale hotel, • 2+ years leading a property of similar size or complexity, • Strong hotel brand management experience required, • Strong financial and operational leadership skills, • Experience managing hotel P&L, payroll, and budgeting Ideal Background The strongest candidates will bring: • Marriott brand leadership experience, • Proven ability to drive occupancy and ADR performance, • Strong team leadership and culture building, • Hands-on operational knowledge across hotel departments, • Passion for guest experience and service excellence Why This Role This is an opportunity to lead two high-performing properties for a respected hospitality ownership group that values strong leadership, operational excellence, and guest experience. If you are a results-driven hotel leader ready to elevate performance and build a great team culture, we would like to speak with you. Confidential Search This position is being managed by Patrice & Associates Hospitality Recruiting. All inquiries are handled with strict confidentiality. Company DescriptionAt Patrice & Associates – Salt Lake City, we don’t just fill roles—we deliver high-performing, culture-aligned talent using our proprietary PERFORMA hiring method, built to place leaders who stay, grow, and strengthen your business from day one. We partner with restaurants, hospitality groups, and fast-casual concepts who care about people and performance, helping them hire the right leaders the first time. Our PERFORMATM approach ensures precision at every step—from building the ideal candidate profile, to sourcing proven operators, to presenting only those leaders who match your values, your volume, and your vision. We reduce time-to-hire, improve retention, and protect your culture by acting as a true extension of your brand. The result? More engaged teams, better guest experiences, and stronger unit-level performance. Whether opening new locations, upgrading leadership, or building a bench for growth, Patrice SLC is your dedicated recruiting partner, transforming hiring from a gamble into a predictable, scalable system. We don’t fill jobs. We fuel growth. Patrice & Associates is a Equal Opportunity Employer.At Patrice & Associates – Salt Lake City, we don’t just fill roles—we deliver high-performing, culture-aligned talent using our proprietary PERFORMA hiring method, built to place leaders who stay, grow, and strengthen your business from day one. We partner with restaurants, hospitality groups, and fast-casual concepts who care about people and performance, helping them hire the right leaders the first time.\r\n\r\nOur PERFORMATM approach ensures precision at every step—from building the ideal candidate profile, to sourcing proven operators, to presenting only those leaders who match your values, your volume, and your vision. We reduce time-to-hire, improve retention, and protect your culture by acting as a true extension of your brand. The result? More engaged teams, better guest experiences, and stronger unit-level performance.\r\n\r\nWhether opening new locations, upgrading leadership, or building a bench for growth, Patrice SLC is your dedicated recruiting partner, transforming hiring from a gamble into a predictable, scalable system.\r\n\r\nWe don’t fill jobs. We fuel growth.\r\n\r\nPatrice & Associates is a Equal Opportunity Employer.