Customer Service jobs in Sunnyvale, CA - Page 4Create job alerts

Coordinates the preparation of resident event flyers with the marketing department for email and delivery.

Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location. Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location. Typically, no less than 5 - 7 years relevant experience working in Salesforce (Sales, Service, Platform).

We are seeking a contractor in the Corporate Accounting Team while our Senior Accounting Manager is out on maternity leave. This position will report to the Accounting Director for the anticipated period of April to September. The right candidate for this role will have strong general accounting kno

Under the direct supervision of the Director of SAA Finance and Accounting, the Accounting and Financial Analysis Manager will perform complex finance functions and activities that require advanced knowledge and the application of internal policies, external regulations, precedents, and systems. Acc

Ways of Working: 3 days Onsite Assigned Location: Sunnyvale.Description: Primary Function of Position (Brief statement (3-5 sentences) describing the reporting structure, main responsibility(s) and key function(s) which will contribute to the overall success of the individual in this job): Are you i

The Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives. Educate members and provi

The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required.Works directly with physician offices and payers to facilitate patient access to various therapies.Representative will ensure patient insurance coverage and

Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience. Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions. Take an all-hands

Work From Home Union Position- Customer Service/ Sales. Our company has moved to 100% virtual, work-from-home positions. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Managem

Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism. Build team commitment to high standards of service, exceed customer expectations, and lead by example. We are an employment agency and seeking the Customer Service Specialist for a Japanese eyewe

Role models outstanding customer service. Addresses customer concerns and issues promptly, ensuring a positive customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

The Accounting Manager will be an integral part of Picarro's finance department. The Accounting Manager will also assist in maintaining internal controls and support efforts related to process improvements. Reporting to the Assistant Controller, this role will be responsible for executing core accou

Track package deliveries, process and document problem packages, research issues when needed and update OnTrac's proprietary tracking system for Customers, Customer Service team, and other facilities. This position assists Operations Managers with administrative duties and customer service support.

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Combining this with deep industry expertise, Interface. As a Technical Account Manager (TAM) at Interface. All employment decisions at Interface.

Job Description Sales Account Manager Kawasaki Robotics is a leading supplier of industrial robots and robotic automation systems with a broad portfolio, able to service a wide range of applications all around the world. As a member of the Semiconductor Sales team, the Account Manager is responsible for managing the successful relationship with customers, as well as growing the business. This position is located in our San Jose, CA office. Key Duties and Responsibilities: • Responsible for 5-10 key Kawasaki customers – relationship building, revenue & market share growth., • Developing and implementing sales strategies, • Cultivate effective business relationships with clients in key accounts., • Understanding market trends, managing key accounts and achieving revenue targets Experience Skills and Qualifications: • Business degree or related discipline, • Strong background in sales, • Experience with planning and implementing sales strategy, • Familiarity with semiconductor products, industry trends and a proven track record of meeting or exceeding sales targets • Proven experience in customer relationship management, • Knowledge of market research Key Competencies and Skills: • Excellent written and verbal communication skills, • Ability to organize, prioritize and planning, • Problem analysis and problem-solving, • Team building / team-leadership, • Formal presentation skills, • Persuasiveness in speaking and writing, • Adaptability to changing customer situations, • Innovation and thinking “out of the box”, • Judgment making / Decision-making Additional Competencies: • Effective Communication: Clear and compelling communication, captivating presentations and honing written and verbal communication skills., • Active Listening: Pays attention to what prospects say to uncover their pain points, preferences and objections. Responds thoughtfully and adapts sales approach accordingly., • Customer Service: Meaningful discovery questions, building rapport with customers, takes time to learn about the customers, understands pain points and establishes meaningful relationships., • Has worked in an Account Manager position, managing semiconductor OEM customers (e.g. AMAT, Lam, KLA, ...)., • Has worked as a semiconductor supplier (e.g. like Kawasaki), at an OEM and/or an end Fab customer (e.g. Intel, ...)., • Attitude: positivity, energy, work ethic, focuses on relationship-building, learns from failures, adjusts and grows and is competitive. NO VISA SUPPORT AVAILABLE

Support Account Manager - Federal. ServiceNow is seeking a motivated, collaborative, and customer-focused professional to join our Support Account Management (SAM) Services team. The SAM will be delivering both proactive and reactive support that drives customer success.

Job DescriptionCompany Description For the last four decades, Ma Labs has built an impeccable reputation for being one of the most trusted and reliable computer and IT component distributors in the world. Headquartered in Silicon Valley, and with 8 other hubs strategically located throughout the world, our diverse and expansive array of hardware and software technologies can be promptly delivered to wholesalers, resellers, and businesses. Our extensive distribution experience and commitment to outstanding customer care has yielded multiple awards from numerous publications for superior service. For more information please visit our website at At Ma Labs, you can build a career with meaningful work; create a positive and lasting impact on the business; and find the support and training you need to advance your career. As key contributors to our success, our Account Managers enjoy working in a business-casual, friendly environment that offers training, skill development, and an excellent work life balance. As we are setting our goals for the continuous growth of the sales revenue, we have needs for goal-orientated and highly motivated sales people to join our sales team for the success! We offer new hire sales training. Job Description Responsibilities: • New business prospecting and development, including development of new customers on a domestic or international basis, • Generating new customer and sales leads, setting-up accounts, and controlling credit limits, • Participating in inventory allocation for products, coordinating with customers on payment, delivery schedule, RMA and related issues by phone or emails etc., • Quoting and negotiating price with customers and with Product Managers, • Making discretionary judgment and suggesting and promoting products to customers, • Improving market share, generating business, and participating in the trade shows for promoting new products, • Cooperating with Purchasing and Marketing departments to set up promotional programs or bundles sales programs to meet customer needs, • Developing relationships and maintaining continuous contact with existing customers, obtaining feedback from existing customers, and assisting with resolution of customer issues or complaints, • Attending company periodical sales training and special technical training to attain sound product knowledge, technical knowledge, and deep understanding of competitors.Qualifications Qualifications: • Minimum of a Bachelor’s degree or equivalent, • Interest in building relationships, • Willingness to make cold calls, • Excellent verbal and written communication skills, • Strong analytical and negotiation skills, • Ability to make frequent independent judgment, • Great time management skills and attention to detail, • Ability to learn quickly and a great working attitude, • Interest in or prior deep knowledge PCs, or other technical areas. Additional Information Benefits: • Base Salary, • Sales Incentive Program, • Health Insurance (medical, dental, vision, other optional insurances), • Paid Holidays, Paid Time Off and Paid Sick Leave, • 401(k) Program, • Employee Referral Program, • Employee Discounts, • Employee Appreciation Events Ma Labs welcomes and encourages diversity and inclusion in the workplace. Ma Labs is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable law. Ma Labs is also committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any accommodations due to a disability, please let us know. California Employee Privacy Notice:

Job DescriptionPosition Overview: The Account Manager will play a pivotal role in fostering client relationships, ensuring satisfaction, and driving business growth through tailored landscaping solutions. Key Responsibilities: • Client Relationship Management:, • Build and maintain long-term relationships with clients, understanding their specific landscaping needs and preferences., • Conduct regular check-ins and site visits to ensure client satisfaction and address any concerns promptly., • Collaborate with the operations team to ensure that client requests and feedback are incorporated into service delivery., • Sales and Growth:, • Identify opportunities to expand services with existing clients based on their landscaping needs., • Drive new business through referrals and networking within the landscaping industry., • Collaborate with the marketing team to develop targeted promotional materials and campaigns for potential clients., • Knowledge and Learning:, • Stay updated with the latest trends, techniques, and best practices in the landscaping industry., • Attend relevant workshops, seminars, and training sessions to enhance product knowledge and sales skills., • Provide feedback to the training team to develop educational materials for other team members., • Cross-functional Collaboration:, • Work closely with the operations, design, and customer service teams to ensure seamless service delivery., • Provide insights and feedback from clients to influence service enhancements and innovations.Qualifications:, • High School Degree is minimum, • A minimum of 5 years of experience in landscaping industry., • Bachelor's degree in Horticulture, or a related field can be used to substitute the experience, with minimum 3 years landscape industry experience required still, • Proven track record in relationship-driven sales and account management., • Strong communication and interpersonal skills., • Ability to quickly learn about new products, services, and the evolving landscaping market. What We Offer: • Competitive salary and performance-based bonuses., • Opportunities for professional development and growth., • Collaborative and supportive work environment., • Employee discounts on landscaping products and services.Application Process: Interested candidates should send their resume, cover letter, and references. Shortlisted candidates will be contacted for an interview. Note: We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionCompany Description For the last four decades, Ma Labs has built an impeccable reputation for being one of the most trusted and reliable computer and IT component distributors in the world. Headquartered in Silicon Valley, and with 8 other hubs strategically located throughout the world, our diverse and expansive array of hardware and software technologies can be promptly delivered to wholesalers, resellers, and businesses. Our extensive distribution experience and commitment to outstanding customer care has yielded multiple awards from numerous publications for superior service. For more information please visit our website at At Ma Labs, you can build a career with meaningful work; create a positive and lasting impact on the business; and find the support and training you need to advance your career. As key contributors to our success, our Account Managers enjoy working in a business-casual, friendly environment that offers training, skill development, and an excellent work life balance. As we are setting our goals for the continuous growth of the sales revenue, we have needs for goal-orientated and highly motivated sales people to join our sales team for the success! We offer new hire sales training. Job Description Responsibilities: • New business prospecting and development, including development of new customers on a domestic or international basis, • Generating new customer and sales leads, setting-up accounts, and controlling credit limits, • Participating in inventory allocation for products, coordinating with customers on payment, delivery schedule, RMA and related issues by phone or emails etc., • Quoting and negotiating price with customers and with Product Managers, • Making discretionary judgment and suggesting and promoting products to customers, • Improving market share, generating business, and participating in the trade shows for promoting new products, • Cooperating with Purchasing and Marketing departments to set up promotional programs or bundles sales programs to meet customer needs, • Developing relationships and maintaining continuous contact with existing customers, obtaining feedback from existing customers, and assisting with resolution of customer issues or complaints, • Attending company periodical sales training and special technical training to attain sound product knowledge, technical knowledge, and deep understanding of competitors.Qualifications Qualifications: • Minimum of a Bachelor’s degree or equivalent, • Interest in building relationships, • Willingness to make cold calls, • Excellent verbal and written communication skills, • Strong analytical and negotiation skills, • Ability to make frequent independent judgment, • Great time management skills and attention to detail, • Ability to learn quickly and a great working attitude, • Interest in or prior deep knowledge PCs, or other technical areas. Additional Information Benefits: • Base Salary, • Sales Incentive Program, • Health Insurance (medical, dental, vision, other optional insurances), • Paid Holidays, Paid Time Off and Paid Sick Leave, • 401(k) Program, • Employee Referral Program, • Employee Discounts, • Employee Appreciation Events Ma Labs welcomes and encourages diversity and inclusion in the workplace. Ma Labs is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable law. Ma Labs is also committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any accommodations due to a disability, please let us know. California Employee Privacy Notice:

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Call Center Representative (Remote). Strong verbal and written communication for logging calls and live chat.

Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Call Center Representative candidate must be confident and comfortable in multitasking (talking to custom

Job DescriptionFor San Jose and our Soon to Open Milpitas Location Exciting part-time opportunity for the right individual. Must be an energetic, detail oriented team player who can interact well with our guests. No experience necessary - will train the right individual who is interested in serving our guests with creative solutions in a warm and welcoming environment. The Guest Service Representative will also perform duties for the crafting department, some light cleaning, and some clerical duties. Candidate Must Have Weekday and Weekend Availability. This position requires working Holidays. This is a year-round position. The Nothing Bundt Cakes (NbC) Joy Creator/Crafter creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Joy Creator/Crafter is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Joy Creator/Crafter embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience., • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise., • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration., • Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected., • Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces., • Replenishes retail merchandise and cake display case to ensure a strong visual presentation., • Assembles cake and balloon orders according to guest specifications for the given celebration and follows NbC cake decorating and presentation standards with precision., • Prioritizes workload according to schedule to ensure all orders are completed at the appropriate pick-up or delivery time, and crafts all orders for walk-in guests., • Prepares cake decorations, boxes, bows, and other packaging materials in advance to ensure requisite supplies are readily available for cake order demands., • Monitors inventory of cake-crafting supplies and notifies management when replenishment is required., • Evaluates frosted and decorated cakes to ensure NbC standards are met and notifies management of any quality control issues., • Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene., • Servants Heart, • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive., • Keeps the good of the team or guest ahead of personal interests or gain., • Displays humility and empathy in interactions with others., • Spirit of a Champion, • Demonstrates pride in responsibilities, an intense drive and a passion to succeed., • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control., • Operates with a strong sense of urgency and adheres to NbC brand standards., • Genuine Connections, • Projects warmth, enthusiasm, and optimism that attracts others., • Builds positive, productive relationships with all team members., • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative., • Enjoys interacting with diverse people and excels at providing a superior guest experience., • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail., • Is diligent, organized and self-motivated., • Has the ability to understand and carry out oral and written instructions and request clarification when needed., • Is comfortable with new technology and has the ability to operate a point-of-sale system., • Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency., • Applicants must be 16 years of age or older. #ZR

Job DescriptionAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. Youll make everyone feel welcomed, and youll create an environment of generosity, happiness, and joy in your community. At this location we are specifically looking for team members who can work all shifts and specifically morning shifts throughout the week. Weekends ARE required and that includes Sundays and all Holidays. If you are unable to work Sundays then please do not apply. But it gets even better: • We close early so you can enjoy your evenings., • We offer flexible work schedules., • Were keeping it casual. T-shirts and black sneakers are where its at!, • Cake discounts. Yummm!, • You dont have to be 18 to work here, so students can join us., • This job is fun. Its literally a piece of cake!, • This is a great place to make new friends!, • Youll get trained. Not only on crafting cake, but on growing your career., • We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Job Description Company Description Carlisle Travel Management, a Branch of Tzell Travel Group is a well-established Travel Management Company in the United States. The company has been in business since 1941 and has three divisions: Corporate, Incentive, and Leisure Travel. Carlisle Travel Management services clients from Fortune 500 Corporations, to Entertainment clientele to Celebrities to individual vacations. The company offers high-touch, personal service, and value to its customers. Role Description This is a contract, remote role for an Independent Travel Agent. The Independent Travel Agent will be responsible for making reservations and travel arrangements, providing exceptional customer service, and promoting and selling travel services to clients. Qualifications • Experience making reservations and travel arrangements, • Strong customer service skills, • Demonstrated ability to sell and promote travel services, • Excellent communication skills, both written and verbal, • Ability to work independently and remotely Our Services Our Experience Our Promise Whether you are looking for Corporate Travel Management, Employee Incentive Programs, or Leisure Travel Solutions, Carlisle Travel Management has the experience and expertise to get you to where you need to go. Our devotion to one-on-one personal service sets us apart from the other travel management companies, or their outsourced and out-of-touch call-center. Our customers have direct access to real, knowledgeable people who are more nimble, flexible and responsive to your needsOver 80 Years of Travel Excellence\r\nCarlisle Travel Management, a Branch of Tzell Travel Group is one of the oldest, most established Travel Management Companies in the United States. Carlisle Travel Management is made up of three divisions: Corporate Travel Management, Incentive Travel, and Leisure Travel, servicing clients from Fortune 500 Corporations, to Entertainment clientele to Celebrities to individual vacations. Since 1941, Carlisle Travel Management has offered unsurpassed professionalism, high-touch service, and value to our customers.\r\n\r\nOur Services\r\nOur Experience\r\nOur Promise\r\nWhether you are looking for Corporate Travel Management, Employee Incentive Programs, or Leisure Travel Solutions, Carlisle Travel Management has the experience and expertise to get you to where you need to go. Our devotion to one-on-one personal service sets us apart from the other travel management companies, or their outsourced and out-of-touch call-center. Our customers have direct access to real, knowledgeable people who are more nimble, flexible and responsive to your needs

Job Description Seeking a warm and approachable individual to join our dynamic team as a Guest Service Representative in Sunnyvale, CA. If you excel in providing efficient and courteous assistance to hotel guests in-person and over the phone, this role is perfect for you. Responsibilities include managing guest inquiries, maintaining accurate records, and promptly resolving any issues or concerns. As the welcoming face of our esteemed hotel, we require a high level of professionalism and a well-groomed appearance. Please be aware that we are only considering applicants who are currently authorized to work in the United States and are located in Sunnyvale, CA. Compensation: $19 - $19.75 hourly DOE Responsibilities: • Answer and direct phone calls professionally and take messages when necessary., • Welcome and check-in hotel guests with exceptional customer service in Sunnyvale, CA., • Maintain a high level of professionalism throughout interactions with guests., • Accurately record charges on guests' accounts during your shift., • Keep track of department balances and handle shift deposits accurately., • Book rooms efficiently to maximize hotel revenue., • Provide guests with recommendations for local dining, shopping, and attractions., • Stay informed about upcoming groups, VIPs, and special events., • Monitor housekeeping progress and update room statuses accurately., • Manage early departures and reservation changes in the hotel's Property Management System., • Follow proper procedures for mail and receiving., • Keep the work area clean and sanitized regularly., • Update the daily logbook consistently., • Complete all necessary checklists during your shift., • Arrange airport transportation for guests upon request., • Perform any additional tasks assigned by the supervisor.Qualifications:, • Must have a friendly and welcoming demeanor when interacting with guests., • Should possess a high school diploma or equivalent., • Must demonstrate a team-oriented mindset and maintain a positive outlook., • Excellent verbal communication skills and a strong customer service orientation are essential., • Previous experience in a hotel setting is preferred., • Ability to quickly troubleshoot and adapt to a fast-paced work environment is required., • Basic math skills including counting, addition, subtraction, multiplication, and division are necessary., • Flexibility to work varying schedules, including nights, weekends, and holidays, is a must., • Must reside in or near Sunnyvale, CA.About Company Maple Tree Inn is a boutique hotel located in Sunnyvale CA since it opened its doors in 1985. Built by Maple Tree Investors and managed by Hogan Hospitality.

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Sr. Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across North America and LATAM. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve managing and mentoring this team, focusing on employee morale, development initiatives, and effectively driving success metrics and KPIs for both the managers and their teams. You will ensure your team effectively supports customers in maximizing the security and value of their investments in Palo Alto Networks products. Ultimately, you will contribute to the broader GCS mission of ensuring all customers are reliably deployed, fully adopted, technically healthy, and achieving value from their Palo Alto Networks investments. This position requires a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world’s largest and most well-known organizations. You will also need to build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area. Your Impact Team Leadership & Development: • Manage and mentor a team of Service Delivery Leaders and Customer Success Managers., • Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention., • Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports., • Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes., • Inspire and attract top talent to your team. Account Health Management & Customer Outcomes: • Lead the Account Health Team to drive customer engagement and excellence for top-tier customers in the region., • Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography., • Accountable for executive engagement, account health, and risk mitigation., • Oversee customer planning, deployment, account-level reviews, and escalations., • Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success., • Handle all escalations, executive engagement, and at-risk account interventions., • Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams., • Lead the communication channel into the business, manage business change, and drive process improvements., • Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals., • Engage with Professional Services for implementations and extended expertise deployments., • Partner with Sales and Product field leaders to drive adoption and retention., • Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support., • Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area., • Ensure consistent application of global playbooks per product., • Provide field feedback and interlock with Product/Engineering., • Align with Support, which is globally owned but locally deployed.Qualifications Your Experience • 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity., • Demonstrated experience leading global direct/indirect teams of 100+ in customer success, professional services, and/or support organizations., • Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction., • Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams., • Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions., • Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps., • Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict., • A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements., • Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs., • Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success., • STEM Bachelor’s Degree required or equivalent experience; Master’s degree preferred., • Client-focused program management expertise preferred., • Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred., • Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel. Additional Information The Team Our Customer Success team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $221,000 - $302,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

Job DescriptionAre you a highly motivated self-starter who thrives in a flexible, remote environment? We’re a nationally recognized leader in the insurance and financial services space, featured in Forbes and ranked on the Inc. 5000 list for six consecutive years. As we continue to scale rapidly, we’re looking for motivated sales professionals to join our dynamic, high-performing remote team. Why You'll Love This Role: • No Cold Calling: We provide pre-qualified leads, so you can focus on building genuine relationships and closing sales, not prospecting., • Work from Anywhere: Enjoy the flexibility of a 100% remote position., • Unlimited Earning Potential: Your income is a direct result of your effort and performance., • Comprehensive Training: We'll give you the tools and knowledge you need to succeed, including in-depth training on our financial products and proven sales techniques., • Supportive Community: Collaborate with a network of high-achieving professionals who share strategies for success.What You'll Do:, • Engage with provided leads to understand their financial needs and goals., • Present and sell tailored financial products, including Life Insurance, IULs, and Annuities., • Manage the full sales cycle from initial contact to closing., • Build and maintain long-term relationships with clients., • Utilize our advanced CRM tools to streamline your workflow and maximize efficiency.Who We're Looking For:, • Self-Motivated & Disciplined: You are a goal-oriented individual who can manage your own time effectively., • Excellent Communicator: You are confident and persuasive in virtual consultations and presentations.

Job Description DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's fraud and anti-money laundering (AML) solutions scale infinitely and enable organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide significant performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe. Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us! Position Overview As a Director of Technical Account Management (TAM) & Customer Success (CS), you will manage a portfolio of client relationships and establish yourself as a trusted technical advisor and solution partner for the key leaders within the customer’s fraud and risk teams. You will partner with our Delivery Team to oversee the customer’s data integration and onboarding process. Your goal is to ensure that the customer adopts best practices in the implementation of our platform to ensure they extract the maximum value from their investment. You will engage in broad ranging topics from assessing/debugging platform performance or product functional issues, provide technical guidance and best practices, or advise on customer’s use of custom or DataVisor built machine learning models and/or automation rules to detect suspicious activities. You will work cross-functionally with Customer Success, Engineering, and Product teams to achieve your goals. Key Responsibilities • Provide product support, escalation, and resolution of technical issues, • Architect machine learning and rule-based solutions for customers’ fraud problems, • Lead solution deployment deep dive discussions in late stage pre-sales calls, • Understand client use cases and define plans to achieve success criteria, • Manage integration and product implementation process for customers, • Conduct and coordinate business reviews and presentations with clients, • Drive product roadmap by communicating client feedback to internal teams, • 10+ years of experience in banking, payment, social, or e-commerce industries, as customer facing technical roles e.g. technical account manager or solution consultant, • B.A./B.S. degree in a technical or analytical discipline, • Excellent communication and presentation skills, • Strong time and project management ability with focus to ensure deadlines are met, • Experience in fraud detection and risk management is a big plus Bonus, PTO, Stock Option, Health Benefits