Customer Service jobs in Warren, Michigan - Page 2Create job alerts

Job Description Call Center Customer Support Representative We’re dedicated to the growth of our employees. We truly believe in your development. For those who show initiative, we will do what it takes to get you where you want to go. We’re growing but still maintain an entrepreneurial spirit. We give you room to be accountable and responsible in your role. We believe progress is bred through innovation and we encourage our employees to bring their ideas forward. We’re safety focused. Safety is paramount in how we operate as we believe in providing excellence in our service to our vegetation management clients. We’re transparent and respectful. We support each other and are transparent and honest in our communication. We believe that trust is the foundation of our success with clients and within our team. We are seeking a Call Center Customer Support Representative to handle inbound inquiries and complaints regarding tree trimming and vegetation management services. Responsibilities include logging, routing, and resolving service requests in the client’s system while providing excellent customer service. Candidates preferred experience is 2–5 years of utility customer support experience, strong communication and data entry skills, and be tech-savvy. This is a remote, work from home role. Responsibilities: • Handles inquiries and complaints regarding tree work and conditions near power lines, • Logs, routes, and resolves service requests in client’s work management systems, • Ensures rapid response time and accurate issue tracking, • Participate in client projects and other initiatives, • 2-5 years in customer support, • Utility customer service support preferred, • Strong communication, • Data Entry Skills, • Bilingual preferred, • Strong problem-solving and critical thinking skills, • Must successfully pass a background check and drug screen. Job Type – Full Time Location – Remote

Job Description Our client, a Michigan owned and operated insurance company, is looking for a Commercial Lines Account Manager with 3-5 years agency experience to join their team in Sterling Heights. The Commercial Lines Account Manager will be supporting Producers with assigned commercial accounts, handling endorsements, certificates, audits, cancellations, and other daily tasks as needed. In addition to assisting clients with making informed decisions, spotting gaps and suggesting added coverage. This is a direct hire opportunity. The salary range is $50,000 - $70,000 depending on experience. The work schedule is Monday – Friday 8:30am to 4:30pm After six months will be allowed to work remote one day a week. Commercial Lines Account Manager Responsibilities: · Support Producers with commercial clients · Handle daily service, endorsements, certificates, audits, cancellations, billing and ID cards · Lead renewals, collect exposures, submit to carriers, compare quotes · Explain coverages · Build strong carrier/underwriter relationships Commercial Lines Account Manager Requirements: · 3-5 years agency experience · P&C license is a must · Strong communication and organization · Attention to detail Commercial Lines Account Manager Benefits: · Bonus opportunities · Medical benefits · Long- and short-term disability · Life Insurance · 401K · Holiday parties and great team camaraderie Company DescriptionWE LOVE HELPING OTHERS ADVANCE THEIR CAREERS. NOTHING MEANS MORE TO US THAN YOUR SUCCESS. Our approach is rooted in developing deep and meaningful personal relationships with jobs seekers who have strong work ethics. When you engage The Phillip Charles Group, you will work with well-established and trusted professionals who are chiefly focused on delivering job opportunities that are driven by your particular skills, interests and culture fit to help you find the right position. THE PHILLIP CHARLES GROUP SPECIALIZES IN TEMPORARY, CONTRACT-TO-HIRE AND DIRECT HIRE PLACEMENT FOR JOB SEEKERS IN THE FOLLOWING BUSINESS SECTORS:WE LOVE HELPING OTHERS ADVANCE THEIR CAREERS. NOTHING MEANS MORE TO US THAN YOUR SUCCESS.\r\nOur approach is rooted in developing deep and meaningful personal relationships with jobs seekers who have strong work ethics.\r\nWhen you engage The Phillip Charles Group, you will work with well-established and trusted professionals who are chiefly focused on delivering job opportunities that are driven by your particular skills, interests and culture fit to help you find the right position.\r\nTHE PHILLIP CHARLES GROUP SPECIALIZES IN TEMPORARY, CONTRACT-TO-HIRE AND DIRECT HIRE PLACEMENT FOR JOB SEEKERS IN THE FOLLOWING BUSINESS SECTORS:

Job DescriptionBenefits: • Salary PLUS Commission, • 401(k), • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development About our Agency Before becoming a State Farm Agent, Tomica spent three years as an agency manager alongside a State Farm Agent. This experience provided her with a unique opportunity for personal growth while allowing her to help others and mentor her peers. Witnessing firsthand the positive financial impact State Farm has on customers and families, Tomica is now dedicated to empowering individuals and families to proactively protect themselves against the unexpected. Now in her fifth year as a successful State Farm Agent, Tomica leads a team of four, delivering high-quality service and engaging in meaningful, needs-based conversations with our customers. We take pride in our deep community involvement, proudly sponsoring The Winners Circle Church and Chippewa Valley High Athletics, while also actively contributing to various local initiatives. If youre looking to join a purpose-driven agency that values community impact and team collaboration, we would love to welcome you to our team! RESPONSIBILITIES: QUALIFICATIONS: • Self-Sufficient: Demonstrates the ability to work independently, take initiative, and solve problems without constant supervision., • Organizational Skills: Maintains structured processes and systems to manage workload, track progress, and ensure accuracy in all tasks., • Time Management: Effectively prioritizes tasks, meets deadlines, and manages time efficiently to maximize productivity., • Communication Skills: Communicates clearly and effectively, both verbally and written, to foster strong customer relationships., • Drive: Exhibits a strong motivation to achieve goals, continuously seeks improvement, and demonstrates a proactive approach to challenges., • Coachable: Open to feedback and new ideas, eager to learn and grow, and willing to adapt to improve performance.

Job DescriptionBenefits: • Hiring Bonus, • 401(k), • Bonus based on performance, • Company parties, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Signing bonus Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • License reimbursement, • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Were a close-knit, family-oriented team of five, and were passionate about self-development and growth. Benefits include 401k match, health insurance reimbursement, uncapped commission, team outings, and flexibility when goals are hit. If you're driven and growth-minded, wed love to connect! ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Cameron Barnes - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Michigan Legacy CU is looking for an energetic, personable Video Call Center Representative/Concierge for full-time position at our Warren branch location. • The ideal candidate will have a proven track record of providing phenomenal service and great sales record, preferably in a financial or retail environment. A large amount of the candidate’s performance will be based on sales referrals., • The qualified candidate will be responsible for: providing excellent service to members by telephone, email, internet, or mail; determining members' financial services needs, and recommending services, and products that address those needs; processing basic financial transactions for members including such functions as account transfers, loan payments for members; providing the following services to members, in person, by telephone, video or by mail: processing deposits to checking or savings accounts and disbursing cash or check withdrawals; processing checks and other transactions; providing, money orders, credit card cash advances; receiving loan payments and service charge payments for services; processing transfers between accounts; redeeming US savings bonds; balancing the ATM; operating a cash drawer and; opening and closing their cash drawer, accounting for cash assigned, received, and disbursed on a daily basis; accurately balancing the teller drawer daily., • The ideal individual will have a high school diploma or equivalent, • Six to twelve months of cash handling experience, • Responding to routine member inquiries regarding the operation of accounts., • They must possess the ability to multi-task, and the ability to work independently while still having a desire to contribute to a team., • They must have a working knowledge of Microsoft Outlook, Word, and Excel. They also should possess: the ability to read, write and comprehend simple business correspondence and the ability to operate standard office technology, equipment and tools., • Ability to learn or be familiar with the differences in a basic number of products and services offered by the credit union and sound interpersonal skills and a cooperative and positive attitude.

Job DescriptionBenefits: • Hourly Plus Commission, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Company parties Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets. Natalie Gajewski - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: • A commitment to promote from within, • Training and mentorship programs, • Tuition reimbursement and scholarship opportunities, • Reward and recognition culture, • Competitive Pay, • Flexible schedules- day, night and evening shifts, • Free meal each shift, • Eligibility to accrue paid vacation time, • Career advancement and professional development opportunities, • Medical benefits, • PERKS! Discounts on mortgages, vehicles, cell phones and more, • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: • Interaction with customers: receiving orders, processing sales and monies and managing customer issues., • Preparation of products., • Maintaining quality of product., • Monitoring all service equipment., • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. The ideal candidates must want to have fun serving great food to our customers! • Must be at least 16 years of age, • Accessibility to dependable and reliable transportation, • Excellent communication skills, management/leadership and organizational skills., • Physical dexterity required (the ability to move up to 50 lbs. from one area to another)., • Attendance and Punctuality a must, • Operating of cash register as needed and making change for other cashiers., • Basic Math skills, • Complete training certification, • Enthusiasm and willingness to learn, • Team player, • Commitment to customer satisfaction, • Strong work ethic

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service, with 2+ years in a managerial role., • Leadership and organizational skills., • Communication and problem-solving abilities.

Job Description Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose The role of the Member Service Specialist III encompasses a range of responsibilities aimed at aiding members and delivering a comprehensive array of member services. These services encompass tasks like initiating account openings, renewing certificates of deposit (CDs), tending to account upkeep, facilitating lending processes, and proactively promoting the utilization of products and services. Essential Duties • Facilitate effective communication with members, conveying the advantages of the full spectrum of products and services available through Vibe., • Cultivate strong rapport with members to promote and cross-sell products and services that align with their needs and interests., • Attend to member accounts by elucidating the benefits and guiding the initiation of various products. This includes establishing new accounts, managing certificates, individual retirement accounts (IRAs), and an array of lending products., • Address members' inquiries and devise viable solutions., • Provide assistance and backing to fellow colleagues within the branch and the broader Credit Union team whenever necessary., • Handle the processing, evaluation, and dispensation of loan applications., • Offer members notary and signature guarantee services, demonstrating reliability and authenticity., • Display flexibility in adhering to a work schedule that corresponds to the demographic requirements of the branch location and the capacity to adapt to any changes essential to accommodate evolving branch schedules., • Follow policies and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD) daily to ensure compliance with current regulations., • Ability to perform basic Teller transactions and serve as a back-up when needed for branch coverage., • Perform other special assignments as needed. Education/Experience • Successful completion of high school education or equivalent qualification., • Prior experience in customer/member service is advantageous., • Familiarity with lending practices can be beneficial. Skills/Abilities • Profound customer service and sales skills, underpinned by a dedication to meeting member needs., • Demonstrated aptitude for managing multiple tasks efficiently., • Effective communication abilities, coupled with a professional demeanor and optimistic outlook., • Proficiency in producing routine reports and written correspondence. Job Posted by ApplicantPro

Job Description AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Customer Service Attendant, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: • Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations, • Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods, • Place stock on shelves or racks in vending machines or coolers, • Ensure the refrigeration of all cold food products, • Oversee the ordering of merchandise and control inventory, • Collect unsold and stale merchandise, • Collect money, including coins and bills, from machines, • Communicate positively with customers by making eye contact and smiling, • Perform routine maintenance and sanitation of machines, • Outgoing personality with the skills to promote products, • Ability to work both independently and as part of a team, • Excellent organization and time management skills, • Ability to speak effectively to customers and employees, • Flexible schedule with a work/life balance, • A family culture and atmosphere, • Competitive compensation, • Health, dental, vision, and life insurance for full-time team members, • 401(k) with generous company match, • Paid vacations and holidays, • Free meals and snacks/beverages

Job Description Immediately hiring Full Time Customer Support Representatives! Clementine is looking for a Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts. We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy. This is an on-site position. We provide all the training in a positive team environment designed for your success! Your work will include: Professionally handling incoming calls Greeting callers with a polite and pleasant tone Gathering and relaying required information Verifying and entering information accurately into our system Qualifications Needed: • A welcoming voice with an upbeat tone, • Strong command of the English language with good spelling and grammar, • Computer skills in a Windows based environment, • Good attendance, • The ability to type 35 words per minute or more, • Employee Stock Ownership, • Full Medical, Dental, and Vision Benefits, • Paid Vacation, • Traditional 401K with company matching, • Free Life Insurance policy Compensation: $18 / Hour with perfect attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour. Shifts: • Part-Time, 16-24 hours per week, • Various Schedules, • Must be available to work a weekend day (Sat or Sun each week) Job Posted by ApplicantPro

Job DescriptionNino Salvaggio is currently looking for an Assistant Customer Service Manager for our St Clair Shores location. RESPONSIBILITIES: • Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results., • Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc., • Place primary importance on delivering superior customer service., • Maintain attention to detail, completing multiple or repetitive tasks, including cash handling., • Operate cash register when needed., • Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines., • Ensure that cashiers are assisted with price checks in a prompt and timely fashion., • Promote customer good will by providing high standards of customer service, insuring that all cashiers and courtesy clerks (baggers) do the same., • Other duties as assigned.QUALIFICATIONS:, • High school diploma or GED, required., • Previous cash handling experience, required., • Previous customer service experience, required., • Previous management experience, preferred., • Must be able to work early mornings, nights and weekends., • Must have reliable transportation. BENEFITS:, • Health, • Dental, • Vision, • Short term disability, • Accident, • Hospitalization, • Critical illness, • Life insurance, • Flexible spending, • Education reimbursement, • 401K match, • Employee discount, • Company paid life insurance policy, • Company paid LTD policyIf you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions. EOE

Job DescriptionCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm), • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:, • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending, • Company paid life, accidental death insurance, and exclusive vendor discounts, • Mileage reimbursement is provided when traveling between properties or other work-related tasks, • Our Property Managers have the opportunity to earn performance-based bonuses!Job Description, • Our Property Managers get to work independently at multiple locations; spending time both inside and outside, • We assess customer storage needs and make suggestions, including selling packing and moving supplies, • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent, • Auditing cash drawers and making bank deposits are part of the daily business, • Ability to transport lift/move items weighing up to 35 pounds, • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors., • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

Job Description JOB TITLE: Customer Service Representative DIVISION: Adult Services DEPARTMENT: SEMCA WIOA LOCATION: Highland Park American Job Center (144 E. Manchester St., Highland Park, MI 48203) REPORTS TO: Program Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION: Full-Time Regular APPROVED DATE: 9/16/2025 JOB SUMMARY: Serves as the first point of contact for customers. Also, assists in the Resource Room and with office support functions. ESSENTIAL DUTIES & RESPONSIBILITIES: • Answers telephones in a courteous manner and directs the caller to the appropriate staff person., • Monitors activity in front lobby, greets customers, provides relevant program information, and refers to appropriate staff person for assistance., • Provides objective initial assessment customer’s first contact with the Career Center., • Provides orientation to customers on Career Center services., • Assist customers in the Resource Room with general job search activities., • Shows interest and concern for all customers, treating them with respect and care., • Uses personal computer to make input into automated reporting system. Assists staff in completing documents accurately and expeditiously., • Assists other Center staff with various office support functions. Operates fax, copier and telephone system. Types memos, reports, and other materials., • Maintains detailed participant records in compliance with policies and procedures. Maintains organized and efficient filing system., • Assists in maintaining inventory of center supplies and materials., • Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: None JOB QUALIFICATIONS: • Associate degree preferred; high school diploma or GED certificate required., • Three years of customer service experience., • General knowledge of Career Center services and programs., • Mental ability to handle pressures related to performing multiple tasks requiring concentration and attention to detail with frequent disruptions due to people and/or telephone calls, • Ability to deal with multiple individuals from diverse backgrounds and varying levels of need., • Knowledge of relevant office equipment and to input basic data into personal computer., • Ability to interact with customers in a positive and productive manner., • Ability to prepare routine reports, files records correctly, and type materials neatly and accurately., • Ability to effectively read and interpret written procedures., • Excellent written and verbal communications skills., • Bilingual language skills in English/Spanish or English/Arabic is a plus, • Must be willing to work a flexible schedule and be able to sit for extended periods of time. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, stand, sit and talk or hear. Some filing is required which would require the ability to lift files, open filing cabinets and bend or stand as necessary. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photo copiers, filing cabinets and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Job DescriptionSalary: Join Our Team at Universal Plumbing and Sewer At Universal Plumbing and Sewer, were always seeking dedicated and motivated individuals to grow with us. With over 20 years of trusted service, we take pride in our professionalism, customer care, and treating every home as if it were our own. We are continuously accepting applications for a variety of positions, including: • Office Staff (Customer Service, Dispatch, Administrative Support) Why Work With Us? • Competitive pay and benefits, • Opportunities for training and career growth, • Supportive, team-oriented environment, • A strong work ethic and positive attitude, • Excellent communication and teamwork skills, • Commitment to customer satisfaction How to Apply: Submit your resume outlining your experience and the position(s) youre interested in. Applications are reviewed on a rolling basis as we continue to grow our team. Be part of a company that values quality work and quality peoplejoin Universal Plumbing and Sewer today!

Job Description The Sr. Manager, Customer Service is responsible for leading the Customer Service team members which support E&R customers. The Sr. Manager will partner with executive leadership to define the strategy to support E&R customers, metrics to define capacity of the Customer Service team and ensure a high level of satisfaction with E&R customers. The Sr. Manager is empowered to make key strategic decisions impacting every aspect of Customer Service to deliver customer service goals, P&L performance, to build a culture of Continuous Improvement and to create an environment that is conducive to achieving operational measurements with a focus on providing exceptional customer service. Under the direction, specific duties include: • Manages, plans, and directs the overall service-related activities for E&R Customer Service Team Members., • Develop and monitor the application of operating systems including policies and procedures, operating structure, and information flow., • Ensure the volume of work produced meets productivity, service and exceeds quality standards., • Manage the activities of leaders in Customer Service with accountability for goals, objectives, and operational policies., • Participate in the development of functional strategy., • Identify, analyze, organize, and lead operational development opportunities that are scalable throughout E&R., • Builds a Continuous Improvement culture by generating process improvements required to drive standardization and effectiveness. PREFERRED EDUCATION & EXPERIENCE: • 5-7 years of people leader experience related to management and Customer relations – including call center and customer service environments., • Experienced in leading virtual or remote teams., • Strong verbal and written communication skills across all levels of the organization, • Demonstrate the ability to lead large scale initiatives and projects and execute change leadership., • Build strong networks to work cross-functionally., • Effectively utilize and interpret multiple data points to evaluate risk and make appropriate broad business decisions. SKILLS AND ABILITIES: • Computer knowledge- Excel, Word, PowerPoint, Outlook., • Attention to detail and the ability to multi-task, • Use leadership skills to coach and facilitate service improvement, team behavior and to effectively communicate our vision and direction, • Work conditions are typical of an office environment, • Office job requires ability to lift <25 lbs. and/or rarely work in difficult positions, • Hybrid schedule, • 10-15% of travel may be required The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job Description The Customer Service Representative is responsible for performing all tasks relevant to in-house communications with the claimant's referral source, adjuster/examiner, case manager and physician’s office for verification of eligibility or coordination of benefits and services requested. The customer service staff coordinates set-up of pharmacy services. Qualifications: • High School Graduate, GED, • Home Health Aide (HHA) certification, Nursing Assistant certification, or Hospital Unit Clerk preferred, not required, • ·Data entry experience, • ·Excellent phone and customer related communication skills, • ·Ability to communicate clearly, both verbally and in writing, • ·Ability to multi-task to meet established deadlines, • ·Ability to prioritize work flow, • ·To work effectively with a wide range of people including referral sources, claimants, clients, physician offices, case managers, co-workers and management, • · Computer and typing skills, • ·Answer incoming pharmacy phone calls and input information according to auto no-fault/PIP/Workers’ Compensation criteria and diagnosis, • · Maintain open line of communication with claimants, care givers, case managers, adjusters/examiners, physician’s offices, hospitals and referral source,, • ·Respond to claimants’ questions and concerns., • · Set-up of new claimant files, verifying eligibility information for full or coordination of benefits, • · Letter of Medical Necessity requests for physician involvement in ordering supplies or medications, • · Verify claimants address and telephone number for each delivery, • · Review order for completeness and accuracy before faxing order to Northwood provider for set-up, • · Surveys for new and current claimants, • · After hours on-call responsibilities, • · Other related duties assigned by the Program Manager/Assistant Program Manager, • Comply with all company information security policies and responsibilities as detailed during onboarding and annual security awareness training. Company DescriptionNorthwood plays an integral role in health plan benefit administration for durable medical equipment, prosthetics, orthotics and medical supplies. Northwood also serves auto and workers compensation clients and their PIP claimants.Northwood plays an integral role in health plan benefit administration for durable medical equipment, prosthetics, orthotics and medical supplies. \r\n\r\nNorthwood also serves auto and workers compensation clients and their PIP claimants.

Job Description Customer Service Manager – Madison Heights, Michigan Are you a dynamic and energetic leader who thrives in a fast-paced, industrial environment? Do you excel at building strong relationships, staying organized, and jumping in as a team player when needed? If you’re looking for a unique and challenging opportunity, we want to hear from you! Ionbond is a customer-focused organization, and we’re seeking a Customer Service Manager with excellent attention to detail, outstanding communication skills, and a passion for delivering top-tier service. In this role, you will collaborate closely with the plant management and sales to ensure our customers receive the best possible experience. This position reports direction to the Plant Manager at our Madison Heights Coating Center and plays a key role in driving operational excellence and customer satisfaction. Ionbond – The Surface Engineers™ Ionbond provides advanced coating solutions for applications in the aerospace, medical, food contact, automotive, decorative, tooling and fuel cells industries. We offer a broad range of hard, low-friction, wear-resistant coatings based on PVD, PACVD and CVD technologies. With 34 job coating centers in 15 countries in Europe, North America and Asia, Ionbond has one of the largest coating networks in the world. Ionbond is part of renowned Japanese industrial consortium IHI Group. What defines this job? • Lead the Shipping and Receiving/Delivery personnel to ensure all department functions including training, coaching, and employee development., • Build and retain customer relationships by providing excellent service related to regarding ordering, pricing, delivery, etc. and respond to routine questions., • Oversee and participate in the overall department functions to ensure proper coating specifications, purchase orders, and special instructions are included with incoming and outgoing orders., • Establishing production schedules; monitoring the status of customers’ orders and expected shipping dates. Alert local team of any issues that may impact the organization’s ability to effectively serve its customers., • Liaise with Sales Managers, Production Management, and Regional Staff to ensure that proactive and proper communication is provided to current and prospective customers., • Work closely with management and engage the team to develop continuous improvement and 5S Program in the facility for the day-to-day responsibilities by maintaining a safe and neat work area established by corporate safety regulations Unleashing potential is at the core of our approach. We provide a dynamic environment that opens doors to both international and local growth opportunities, helping you reach your full potential. Here's what you can expect from being part of our team: • Diverse work environment where we embrace teamwork and innovation that drives us towards new applications and customer service excellence, • Competitive compensation package; salary based on experience and educational credentials, • Medical, Dental, and Vision benefits with affordable premiums and annual deductibles, • Flexible spending accounts (medical, dependent care), • Life insurance, • Short-term & long-term disability, • Employee assistance program, • Generous Paid Time Off, • Tuition Reimbursement, • International and local growth opportunities, • 401k Safe Harbor Retirement Account plus company match The preferred candidate will have earned a degree from an accredited college (preferred); High School diploma is required minimum education. Five+ years’ experience working in an industrial or manufacturing environment with technical sales and/or customer service experience. Five+ years’ experience in team management/leadership. Possess outstanding customer service skills and the ability to go above and beyond to meet or exceed customer expectations. Strong communication skills; both verbal and written. Proficient in Microsoft Office and basic office tools such as the internet, PCs, email, etc. Strong work ethic, attention to detail, organization, and time management skills. Able to work core business hours on-site that reflect the hours of our customers. Display high levels of energy and professionalism. Candidate must be eligible to work in the United States, undergo criminal background check, driving record check and pass a pre-placement physical. Interested in this job? Please upload your resume and optional cover letter to the following site. For our Privacy Policy for Job Applicants please click here. Company DescriptionIonbond – The Surface Engineers TM Ionbond is a global, yet local acting, company where we work in a technical innovative environment. Our employees make a difference for companies in medical, automotive, aerospace and decorative industries with providing thin-film coating services. We operate over 30 coating centers in 15 countries over 3 continents. Our coatings are used to improve durability, quality, functionality, efficiency and aesthetics of tools and components. Ionbond is a global leader in PVD, CVD and PACVD coating technologies. For more information about Ionbond, visit – The Surface Engineers TM\r\n\r\nIonbond is a global, yet local acting, company where we work in a technical innovative environment. Our employees make a difference for companies in medical, automotive, aerospace and decorative industries with providing thin-film coating services. We operate over 30 coating centers in 15 countries over 3 continents. Our coatings are used to improve durability, quality, functionality, efficiency and aesthetics of tools and components. Ionbond is a global leader in PVD, CVD and PACVD coating technologies.\r\n\r\nFor more information about Ionbond, visit .

Job DescriptionJob Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime, • Perks – Discounts on menu items, safe work environment, & opportunities for growth, • Demonstrates ability to maintain food and team member safety, • Excellent customer service skills, • Ability to operate store technology Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Job Description Welcome to AAA Insurance-R. Petros Insurance Agency, where passion meets professionalism in one of the leading insurance firms in Sterling Heights, Michigan. We are actively seeking an enthusiastic Customer Service Representative to join our dedicated team. In this role, you will be the essential liaison between our clients and the solutions they need, representing the agency with a positive and inviting attitude. Working from our office, you will provide critical support, ensuring our clients understand their options and feel confident about their decisions. We pride ourselves on our friendly and welcoming workplace culture, where each team member's contribution is valued. If you are committed to delivering exceptional service and looking to make a meaningful impact in the insurance sector, this position is perfect for you. Join us as we continue to enhance the customer experience and build lifelong client relationships at AAA Insurance-R. Petros Insurance Agency. Benefits Hourly Base Salary Based on Experience Mon-Fri Schedule Hands on Training Career Growth Opportunities Responsibilities Answering customer inquiries and resolving issues quickly and efficiently. Assisting clients in understanding their insurance policies and options. Providing comprehensive support for claims processing and follow-up. Maintaining accurate and updated records of client interactions and transactions. Cross-referencing internal databases to verify information and continually provide customized advice. Building and maintaining positive relationships with clients to ensure retention and satisfaction. Requirements Licensing: Preferably hold an active insurance license in Michigan. Experience: Prior experience in customer service or insurance consulting is advantageous. Communication Skills: Excellent verbal and written communication skills are essential. Customer Focused: Strong dedication to providing outstanding customer service and support. Problem-Solving: Ability to troubleshoot and resolve issues efficiently. Interpersonal Skills: Ability to interact positively and effectively with clients and colleagues. Organizational Skills: Strong organizational skills with the ability to manage multiple tasks simultaneously. Tech-Savvy: Proficiency in using CRM systems and other relevant technology.

Job Description Join a well-established insurance agency with over 20 years of success and stability! We’re a busy, high-performing team with locations in Clawson and Rochester, seeking a motivated and experienced insurance professional to join our growing team. Position Overview: This is a long-term opportunity for someone who is passionate about delivering exceptional customer service and building lasting client relationships. You will play a key role in servicing existing clients, reviewing policy renewals, and policy changes. Key Responsibilities: • Deliver outstanding, professional customer service, • Review and process policy renewals, • Make policy changes and provide recommendations, • Maintain and grow strong client relationships Qualifications: • Active MI Property & Casualty License, • Previous insurance experience, • Excellent customer service and communication skills, • Ability and confidence in recommending coverage options, • Proficient with computers and agency management systems, • Organized, dependable, and team-oriented Must have an active MI Property and Casualty license Benefits Salary based on experience Competitive salary plus yearly bonus

Job DescriptionDescription: Overview: Prime Capital Financial is seeking an experienced and dedicated Senior Client Service Specialist to provide exceptional service and personalized support to clients in the Royal Oaks, MI market. You will play a key role in maintaining strong client relationships, delivering superior service, and supporting our team of advisors. This position requires a deep understanding of wealth management products, exceptional communication skills, and a commitment to service excellence. Key Responsibilities: Client Relationship Management: • Build and maintain strong relationships by acting as the primary point of contact for clients., • Address inquiries, resolve issues, and provide updates on account activities., • Handle scheduling, calendar management, and meeting coordination for Financial Advisors., • Prepare and process client documentation, including account forms, transfer requests, and updates., • Maintain accurate client records in the firm's CRM system., • Collaborate with internal departments to ensure smooth processes and timely client service., • Coordinate with custodians, third-party teams, and the operations team to facilitate transactions., • Adhere to all FINRA and company policies and regulations., • Identify opportunities for process improvements and suggest solutions to enhance efficiency and client experience., • Stay updated on industry trends, regulations, and technology., • High School Diploma or equivalent required; Bachelor's Degree preferred., • Minimum of 5 years of experience as a Client Service Specialist., • Series 65 preferred or willingness to obtain within 18 months., • Proficient in Microsoft Suite, Google Suite, CRM, Salesforce, and Adobe., • Strong organizational, time-management, and communication skills., • Ability to work independently, prioritize tasks, and adapt to change. Why Join Us? At Prime Capital Investment Advisors, we pride ourselves on service excellence. As a Senior Client Service Specialist, you'll be part of a dynamic, client-focused team that values integrity, collaboration, and a commitment to delivering the best client experience possible. About Prime Capital Financial Prime Capital Financial provides a client-centric team approach to full-service financial planning, including fee-based asset management and wealth management through its Prime Capital Wealth brand. Through its Prime Capital Wellness brand, the firm also provides retirement plan advisory services, as well as plan participant education. Prime Capital Financial has 70+ locations throughout the United States, with investment advisor representatives serving clients nationwide. Prime Capital Financial, LLC., a Registered Investment Adviser offers advisory services. For more information, visit Requirements:

Job Description ???? Now Hiring: Customer Service/Recovery Representative ???? Location: 26834 Lawrence Ave. Center Line, MI 48015 ???? Schedule: Monday–Friday | 8:30 AM – 5:00 PM At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place. ???? The Role: Customer Service/Recovery Representative As a Customer Service/Recovery Representative, you will assist patients with billing inquiries, update account information, and follow up on outstanding payments while ensuring accuracy and excellent service. ???? What We're Looking For • High school diploma or equivalent, • Strong verbal and written communication skills, • Comfortable navigating a desktop computer and multi-line phone system, • Knowledge of healthcare payers and Michigan collection laws is preferred, • Familiarity with insurance eligibility processes is a plus ???? What You’ll Be Doing • Handle inbound customer calls regarding billing statements and account inquiries, • Perform accurate data entry, including updating customer records and documenting interactions, • Follow up on outstanding accounts to ensure timely resolution and payment, • Obtain necessary written documentation from physicians and verify insurance eligibility ???? Perks & Benefits • Competitive pay ????, • Full benefits: Medical, Dental, Vision & Life Insurance ????, • Paid time off + floating holiday ????, • 401(k) Retirement Savings Plan ????, • Training and growth opportunities ????

Job Description???? Now Hiring: Customer Service Representative - Enteral ???? Location: 26834 Lawrence Ave., Center Line, MI 48015 ???? Schedule: Monday–Friday | 8:30 AM – 5:00 PM At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place. ???? The Role: Customer Service Representative - Enteral This role will be the frontline connection between patients, healthcare providers, and our team—answering calls, processing orders, and ensuring every interaction is handled with care and accuracy. You’ll play a key role in delivering exceptional customer service by managing patient information, verifying insurance, and coordinating seamless communication across departments. ???? What We're Looking For * High School Diploma or equivalent * At least 3 years of experience in a call center or customer service role—bonus if it’s in health care! * Enteral experience required * Strong verbal & written communication skills * Proficient in using computers and managing data * Experience with multi-line phone systems * Highly organized and detail-oriented * Calm under pressure and compassionate with every caller ???? What You’ll Be Doing * Take incoming calls from patients, caregivers, and providers, offering friendly, knowledgeable support * Accurately enter new patient information, including diagnoses, physician details, insurance, and product needs * Process physician orders, verify insurance, and ensure orders are complete and ready to go * Keep patients and providers in the loop with timely updates and follow-up calls to ensure satisfaction * Manage a multi-line switchboard, routing calls efficiently to keep operations running smoothly * Resolve concerns, answer questions, and make sure patients feel cared for every step of the way * Work with internal teams to keep communication flowing and patient care seamless ???? Perks & Benefits * Competitive pay ???? * Full benefits: Medical, Dental, Vision & Life Insurance ???? * Paid time off + floating holiday ???? * 401(k) Retirement Savings Plan ???? * Training and growth opportunities ????

Job Description We are seeking a Customer Service candidate to join our team! You will resolve customer questions and offer solutions to drive company revenue. This candidate will possess excellent communication skills, organized, dependable and have a positive attitude. Opportunities for growth. Will train. Part-time or Full-Time Available Responsibilities: • Ability to answer multi-line phones, • Handle customer inquiries in a timely manner; enter call notes; create work orders; provide quotes; prepare service agreements; filing; scanning and data entry; pulling and re-filing customer records; daily dispatching and routing; bookkeeping, • Add new service customers and additional services to existing customers, • Reach team growth targets by deadline, • Associates Degree, • Previous experience in sales, customer service, or other related fields, • Familiarity with DHS-Total Recall Software a plus, • Proficiency with MS Word and MS Excel, • Ability to build rapport with clients, • Strong written and verbal skills, • Deadline and detail-oriented, • Must pass background check, • A competitive salary - Determined by experience, Plus Bonuses, • Benefits Include: Medical, Employee Paid Dental & Vision Company DescriptionCAPABILITY STATEMENT Bulldog Records Management Inc. is a Michigan Based Veteran Owned Small Business that has experienced strong growth over the past 22 years in the Record Storage and Confidential Shredding industry. Founded by a former U.S. Marine Officer after the attacks on 9/11. Bulldog Records Management’s goal has been to be a viable part of the economic growth that makes America strong. The team at Bulldog is fully committed to our core values: SERVICE, SECURITY, and STRENGTH. The policies and procedures established along with a culture of the highest level of integrity in everything we do enables our staff to provide security and service that is second to none. CORE CAPABILITY: • Secure Record Storage, • Secure Confidential Shredding, • Data Tape Storage, • Hard Drive Destruction, • Electronic Storage, • Material Recycling ProgramCAPABILITY STATEMENT\r\n\r\nBulldog Records Management Inc. is a Michigan Based Veteran Owned Small Business that has experienced strong growth over the past 22 years in the Record Storage and Confidential Shredding industry. Founded by a former U.S. Marine Officer after the attacks on 9/11. Bulldog Records Management’s goal has been to be a viable part of the economic growth that makes America strong. The team at Bulldog is fully committed to our core values: SERVICE, SECURITY, and STRENGTH. The policies and procedures established along with a culture of the highest level of integrity in everything we do enables our staff to provide security and service that is second to none. \r\n\r\n CORE CAPABILITY:\r\n\r\n• Secure Record Storage \r\n• Secure Confidential Shredding \r\n• Data Tape Storage \r\n• Hard Drive Destruction \r\n• Electronic Storage \r\n• Material Recycling Program

Job Description We’re seeking a dedicated Customer Service Specialist to join our team.The customer service specialist is responsible for handling inbound and outbound calls, resolving customer inquiries, and maintaining detailed records of interactions. The role involves providing exceptional service, meeting performance metrics, and ensuring customer satisfaction. Effective demonstration of productive time management, courteous customer service, and professional communication skills. Key Responsibilities * Handle inbound and outbound customer calls * Actively listen to customer concerns and provide solutions * Maintain detailed records of all interactions * Respond promptly and professionally to inquiries • Maintain a strong knowledge of company products and services Exhibit a positive, adaptable, and resourceful attitude * Build strong, long-term customer relationships Position Requirements * High School Diploma or GED required * Excellent communication and interpersonal skills * Computer literacy for data entry and task management * Self-motivated and comfortable working independently Team-oriented with a strong work ethic * Prior food processing or bakery experience is a plus * Experience using Excel Compensation & Benefits * Highly competitive hourly wage * Fully paid healthcare, dental, vision, and life insurance * Paid holidays (7), vacation, and 6 personal days 401(k) with company match Occasional Saturdays (8:00 AM – 12:00 PM) at overtime pay Be part of a company with heart, history, and a commitment to your future. Apply now and start building your career with us. Company DescriptionWe are one of the largest wholesale baking companies in the region and have been in business for over 70 years.We are one of the largest wholesale baking companies in the region and have been in business for over 70 years.

Job DescriptionBenefits: • 401K after 1 year, • Quarterly Bonuses Based on Performance, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off About our Agency Before becoming a State Farm Agent, Tomica spent three years as an agency manager alongside a State Farm Agent. This experience provided her with a unique opportunity for personal growth while allowing her to help others and mentor her peers. Witnessing firsthand the positive financial impact State Farm has on customers and families, Tomica is now dedicated to empowering individuals and families to proactively protect themselves against the unexpected. Now in her fifth year as a successful State Farm Agent, Tomica leads a team of four, delivering high-quality service and engaging in meaningful, needs-based conversations with our customers. We take pride in our deep community involvement, proudly sponsoring The Winners Circle Church and Chippewa Valley High Athletics, while also actively contributing to various local initiatives. If youre looking to join a purpose-driven agency that values community impact and team collaboration, we would love to welcome you to our team! ROLE DESCRIPTION: As a Customer Service Manager - State Farm Agent Team Member with Tomica Hodge - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service, with 2+ years in a managerial role., • Leadership and organizational skills., • Communication and problem-solving abilities.

Job DescriptionDescription: We are seeking a dedicated and customer-focused Client Support Specialist to join our title agency. The Client Support Specialist will be the main point of contact for clients, providing exceptional service and assisting with questions and concerns related to real estate transactions, title insurance, and escrow processes. This role is essential in ensuring client satisfaction and smooth communication between clients and internal teams. The ideal candidate should have excellent communication skills, a solid understanding of title and escrow services, and the ability to solve problems proactively. Key Responsibilities: • Serve as the primary point of contact for clients, answering questions related to title, escrow, and closing processes., • Provide timely and accurate information regarding the status of real estate transactions, title clearances, and document requirements., • Communicate with real estate agents, lenders, buyers, sellers, and attorneys to ensure that all parties are informed and updated throughout the transaction., • Assist clients with document preparation, explain procedures, and clarify title and escrow-related issues., • Collaborate with escrow officers, title officers, and other internal teams to resolve any client issues and ensure smooth transactions., • Manage incoming calls, emails, and inquiries from clients, and provide solutions or escalate issues to the appropriate department., • Maintain detailed and accurate records of client interactions, ensuring that all communications are logged and followed up on appropriately., • Provide updates on transaction milestones and coordinate with internal teams to ensure timely closings., • Handle any customer complaints or concerns in a professional manner, working to find resolution and ensure client satisfaction., • Assist with administrative tasks such as preparing closing documents, scheduling appointments, and processing payments. Requirements: • High school diploma or equivalent., • 1-3 years of experience in customer service or administrative support., • Excellent verbal and written communication skills, with the ability to explain complex information clearly and effectively., • Proficiency with Microsoft Office Suite., • Exceptional organizational and multitasking skills, with the ability to manage multiple client interactions simultaneously., • Strong problem-solving skills and ability to work independently in a fast-paced environment., • High attention to detail and accuracy, particularly when dealing with legal documents and sensitive information., • Experience with escrow or title software (such as SoftPro, RamQuest, or ResWare)., • Experience working in a title agency, real estate firm, or escrow office.

Job Description What you’ll be doing: The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members. • Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience., • Address customer inquiries, concerns, and complaints professionally and promptly., • Provide detailed information on car wash services, memberships, and promotions., • Educate customers about the benefits of various service options and upsell where appropriate., • Achieve sales targets and contribute to the overall revenue goals of the car wash., • Ensure a clean, safe, and welcoming environment for customers., • Assist with the daily operation of the car wash, including managing transactions and handling card payments., • Perform routine maintenance checks and ensure equipment is functioning correctly., • Collaborate with team members to ensure efficient operations and high service standards., • Build and maintain strong relationships with customers to encourage repeat business., • Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively., • Follow up with customers as needed to resolve issues or address concerns., • Work collaboratively with team members to ensure high service standards and efficient operations., • Contribute to a positive team environment and support colleagues in achieving common goals., • Full Service (If applicable), • Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies., • Maintain an organized and efficient cashier area, • Strong interpersonal and communication skills, with the ability to engage and build rapport with customers., • Proven ability to meet or exceed sales goals and drive customer satisfaction., • Excellent problem-solving skills and the ability to handle customer complaints with professionalism., • Detail-oriented with a strong commitment to providing exceptional service., • Ability to work flexible hours, including evenings, weekends, and holidays., • Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun. Communication Product Knowledge Customer Centric Approach Technical Skills Problem- Solving El Car Wash Benefits: • Full Comprehensive Benefits, • 401K Retirement Savings Plan with a 4% Match! FREE Money!!, • On-the-Job Training and Career GROWTH, • Pet Insurance, • Work-Life Balance, • Mental Health Days, • Paid Time Off, • Maternity Leave, • Paternity Leave, • Tuition Reimbursement, • Neurodivergent Hiring Program Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started. At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop. At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road. Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine! El Car Wash is an Equal Opportunity Employer

Job Description Giannone Insurance Agency has been a trusted partner to individuals and families for over 15 years, offering tailored insurance solutions with personal attention and exceptional service. We pride ourselves on being more than just an insurance provider; we are advisors, partners, and a source of security for our clients. Our supportive and respectful workplace values work-life balance, ongoing education, and professional growth, empowering our team to thrive both personally and professionally. We invite you to become a part of our dynamic team as a Licensed Insurance Customer Service Representative. In this hybrid role, blend the flexibility of working remotely with the chance to connect with our Michigan community. Your role will be pivotal in ensuring the satisfaction and support of our policyholders, offering expert guidance and personalized solutions to meet their insurance needs. Embrace an environment that values growth, teamwork, and the opportunity to make a difference in our clients' lives. If you are enthusiastic about providing exemplary customer service and seeking a welcoming and motivating workplace, we are eager to meet you! Benefits Annual Base Salary + Commission Paid Time Off (PTO) Health Insurance Mon-Fri Schedule Flexibility with Work Location (Home Optional) Responsibilities Client Support: Provide expert assistance to policyholders, addressing inquiries and resolving issues efficiently and courteously. Policy Management: Assist clients in understanding, managing, and updating their insurance policies as needed. Claims Assistance: Facilitate claims processes by guiding clients through procedures and ensuring timely resolution. Client Communication: Maintain regular and proactive communication with clients to ensure their needs are consistently met. Documentation: Accurately document and update client interactions, policies, and claims in the company database. Continuous Learning: Stay informed on the latest insurance products, services, and industry trends to better serve clients. Requirements Licensing: Active State of Michigan Property & Casualty License is required. Experience: Previous experience in customer service or insurance is desirable. Communication Skills: Outstanding oral and written communication skills are necessary. Customer Focused: A commitment to providing exceptional service and understanding customer needs. Technologically Proficient: Ability to navigate CRM software and related tools efficiently. Adaptability: Capability to work both remotely and in the office, maintaining excellent productivity. Team-Oriented: Strong ability to work collaboratively with team members, enhancing the work environment.

Job Description Customer Service Representative Do you have exceptional communication skills? Do you enjoy providing superior customer service in a fast-paced office environment? Are you a team player looking for a solid team to join? If so, keep reading! Who We Are We are a family-owned and operated HVAC contractor in the Metro-Detroit area and have been serving our customers since 1948. We have developed a culture that invites our employees to be an integral part of our team by inspiring with praise, recognition, and offering ongoing training and education. Our customers rave about our technicians and demand only they can work in their home. We believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. People often come to us simply looking for a job, but they stay because they have found a fulfilling career with room to grow and opportunities to excel. Why Choose C&C Heating and Air Conditioning? • $15.00 – $17.00 per hour, • Medical, dental & vision insurance, • Paid Time Off Overview We are looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the frontline connection with our clients, providing exceptional service, resolving inquiries, and ensuring customer satisfaction. The ideal candidate is professional, detail-oriented, and passionate about helping others. Responsibilities • Deliver outstanding customer support via phone, email, and chat, • Conduct outbound calls to follow up with clients and address questions or concerns, • Provide accurate product information, assist with order processing, and resolve issues, • Handle cash transactions accurately and efficiently, • Maintain detailed records of customer interactions through precise data entry, • Use computer systems to track requests, feedback, and resolutions, • Previous experience in customer service or a client-facing role preferred, • Strong proficiency with office software applications and accurate data entry skills, • Bilingual skills are a plus and highly valued, • Excellent communication, organization, and multitasking abilities Powered by JazzHR h93JoBaxdD