Insurance Customer Service Rep
4 days ago
Prosper
Job Description Prosper Insurance Center was founded in 2007 by David Huck after a decade of experience in Life and Health insurance. Since then, we have built a trusted Property and Casualty agency that puts people first. Our mission is to care for each client as an individual, support our community, and enjoy the work we do along the way. Our team proudly supports local and national charities, giving back where it matters most. With employees who average more than 10 years of service, Prosper is a place where loyalty, teamwork, and client dedication create an environment that people truly value. We are seeking a motivated Insurance Customer Service Representative to join our growing team. In this role, you will provide exceptional service to clients, resolve inquiries, and support account managers with day-to-day needs. The ideal candidate thrives in a client-first environment, values teamwork, and has strong administrative and communication skills. • Base salary of $45,000 per year, • Evenings and weekends off, • Paid time off (PTO), • Flexible scheduling options, • Health insurance Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Flexible Schedule Health Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Weekends Off Responsibilities • Respond promptly to client requests and questions with professionalism and care, • Handle incoming calls regarding billing, claims, eligibility, benefits, and other client needs, • Collaborate with carriers to process submissions and ensure timely delivery of ID cards and documentation, • Assist Client Managers with enrollment materials, proposals, benefit summaries, and client presentations, • Prior administrative or customer service experience, preferably in insurance, • Bachelors degree or equivalent experience, • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), • Able to work both independently and as part of a collaborative team, • L&H or P&C insurance license (not required to start)