Customer success manager jobs in Austin, Texas - Page 11Create job alerts

As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensuring our clients' ongoing success. Equipped with leading industry tools including Gainsight, you'll guid

The Customer Success Account Manager (CSAM) serves as the primary point of contact for assigned customers, combining commercial ownership with strategic customer success management. Customer Success Account Manager. This hybrid role is responsible for driving retention, adoption, and growth across t

As a Marketplace Customer Success Manager at Upwork, you'll drive success for a portfolio of clients by helping them unlock the full value of our marketplace. Marketplace Customer Success Manager. With access to professionals spanning more than 10,000 skills across AI & machine learning, software de

As a Customer Success Manager I at AWL you'll be responsible for retaining and growing revenue from a large segment of AWL's agent channel. You will work closely with the Sales team and other members of the Customer Success Leadership team to collaborate on best practices and to help identify new pr

You are an accomplished Customer Success Manager with proven success working with customers through a strategic lens. Our Customer Success Manager takes ownership of AlertMedia's customer relationships, which we value above all else. Customer Success Manager, Mid-Market.

At Envoy, we believe in delivering exceptional customer experiences, and as a Mid-Market Customer Success Manager, you will play a pivotal role in ensuring our valued customers achieve their desired outcomes. Your unwavering customer focus and passion for excellence will drive you to build strong re

As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional prod

Q2 Digital Lending is seeking a highly motivated Customer Success Manager to steward the success of relationships with Non-Bank Lenders across their Q2 journey. Our mission is simple: build strong and diverse communities through innovative financial technologyand we do that by empowering our people

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

Conducting regular customer business reviews to demonstrate the value of CORRIDOR software and to celebrate our customer's successes. Review customer support requests, complaints and concerns, other feedback, and customer telemetry to seek to improve all aspects of the customer experience with CORRI

We're searching for a Customer Success Manager who has a passion for solving problems and building meaningful relationships with our valued customers. As Customer Success Manager at Forethought, you will serve as the bridge between our customers, our internal teams, and the powerful AI solutions we

The Customer Success Manager will own the ongoing client experience, with a focus on ensuring the deep and successful adoption of our suite of SaaS products for NGP VAN clients, and driving long-term value aligned with our clients' mission-focused outcomes. This position will monitor the ongoing hea

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

As Customer Success Manager, you'll be responsible for:. Quickly identifying gaps in our product that impact the success of our customers. Our CSM will report directly to our Head of Customer Success.

Craft and implement customer success strategies aligned with the customers' objectives, ensuring the achievement of measurable outcomes. This position is critical in supporting senior colleagues, executing customer success strategies, and meeting customer needs efficiently. Contribute to the establi

As a Customer Success Manager, you will own and grow Swap's top-tier book of business, acting as a trusted partner to our most valuable and complex customers. Experience using CRM and customer success tooling (e. Lead complex escalations, coordinating internal teams to resolve issues quickly while m

Our platform combines deep customer insight with personalized messaging, giving teams the tools and services they need to make smarter decisions and communicate with customers in meaningful ways. Identify opportunities to improve and document Customer Success processes, playbooks, and best practices

Experience using CRM and customer success tooling (e. You'll operate as the voice of the customer internally, lead escalations when required, and ensure Swap is delivering maximum value across its full product suite. Collaborate cross-functionally with Product, Support, Onboarding, and Finance to de

Overview: As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. Closely aligned with all customer-facing teams, often referred to as the account team, and share a unified goal to make success happen. Con

As a Customer Success Manager (CSM) for the Public Sector, you will act as a trusted advisor to key customers, driving strong relationships, product adoption, and measurable business outcomes. Your work will directly influence customer retention, renewals, and growth while ensuring a world-class cus

As a Customer Success Manager, Senior Manager (CSM Senior Manager), you will serve as a named resource and partner for Salesforce's HLS customer organizations. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage dependi

Develops and nurtures relationships and adjusts value and adoption messaging according to the levels and interests of customer stakeholders/pp Coaches peers on strategic approaches, provide mentorship for Enterprise CSMs to help them grow their knowledge and provide premium customer experience/pp Id

With a solution as versatile as ours, our Customer Success Managers are a critical component in helping show our customers how to tailor the product capabilities to their needs. You will own product education & strategy, account reviews, webinars, and general product-based correspondence with our cu

Reporting to the VP Customer Success, you will take initiative and ownership as a CSM of relationships with our valued customers by providing consultative guidance on their use of the award-winning TrueDialog SMS product to increase adoption, satisfaction, and long-term success. Customer Succes

The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-p

Customer Success Managers or similar quota carrying customer-facing roles. Account Manager or Customer Success Manager in the b2b SaaS space. Collaborate with Sales, Marketing, Product, Support, and Services teams to drive customer success and optimize the customer journey.

The Manager, Customer Success (Scale) will be responsible for leading, developing, and inspiring a pooled Customer Success team focused on driving adoption, retention, and expansion across our non-dedicated, scale segment customer base. Manager, Customer Success - Scaled. Customer Success model to d

Customer Success Manager - SaaS. Customer Success Manager to join our dynamic team. Customer Success, Account Management, or a similar client-facing role, ideally in B2B SaaS.

The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. Share customer insights and success stories to support marketing and sales initiatives. Customer Success, Account Management, Training Delivery Coordination, or simi

As a Customer Success Manager at Karbon, you'll take ownership of your own clients. Experience in a B2B SaaS enablement role (Success, Services, Consulting, Training, Account Management) with a track record of success. Create and own a quarterly success strategy for your customer portfolio.

Senior Enterprise Customer Success Manager. An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! This is a full time role that will be remote. Understand customers business objectives, challenges, and industry-specific needs to drive success.

Successful Customer Success Managers help increase customer retention by establishing themselves as trusted advisers to build and maintain customer relationships. Apple is hiring a Customer Success Manager to join our AppleCare organization to ensure our customers have a best-in-class experience. Ap

Noble Hearts HR Consulting & Staffing is partnering with an innovative, AI-first SaaS company to hire a Customer Success Manager to support onboarding, adoption, and long-term customer success. NowHiring #CustomerSuccessManager #AustinTXJobs #SaaSCareers. TechJobs #AIJobs #CustomerExperience #Client

You'll also reactivate dormant customers, support cross-functional projects, and help refine our Customer Success processes as we scale in the US. If you're excited about driving customer value, building strong partnerships, and shaping Customer Success in a rapidly growing US market, we'd love to h

Overview: As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. Closely aligned with all customer-facing teams, often referred to as the account team, and share a unified goal to make success happen. Con

Experience as a Customer Success Manager for a commercial ISV software supplier is a plus. Conducting regular customer business reviews to demonstrate the value of CORRIDOR software and to celebrate our customer’s successes. Must be able to manage difficult or emotional customer situations; respon

Unleash your potential: whether two years or twenty, discover rewarding journeys with us! The Senior Customer Success Manager is a skilled individual contributor responsible for supporting the success of important customer accounts, with a focus on operational excellence and customer satisfaction. S

As a Senior Customer Success Manager, you'll be the trusted partner for our clients-guiding them through onboarding, driving product adoption, and ensuring they achieve their goals with us. Proven experience in Customer Success, Account Management, or a similar client-facing role. Experience with CR

Lead, mentor, and support a team of Customer Success Managers to deliver consistent and high-quality customer experiences. As the Customer Success People Manager, you will be accountable for the performance, engagement, and professional development of a team of CSMs supporting Quest's most strategic

We're searching for a Customer Success Manager who has a passion for solving problems and building meaningful relationships with our valued customers. As Customer Success Manager at Forethought, you will serve as the bridge between our customers, our internal teams, and the powerful AI solutions we

Performs the functions of a Customer Service Project Manager to include initiating and following up with to sell or resolve problems, answer questions and correspondence, and complete reports. The Customer Service Project Manager sells and services new and existing accounts. Contacts current and pro

Your role will center around building lasting customer relationships, onboarding new customers, and growing customer accounts, our impact, and our company. Collaborating with the Customer Success team to build a thriving department and foster the overall success of findhelp and the people we serve.

As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. Closely aligned with all customer-facing teams, often referred to as the account team, and share a unified goal to make success happen. Consulting wi

Review customer support requests, complaints and concerns, other feedback, and customer telemetry to seek to improve all aspects of the customer experience with CORRIDOR. Must be able to manage difficult or emotional customer situations; responds promptly to customer needs; solicit internal and exte

We're seeking a Customer Success Manager who thrives in a fast-paced, innovative environment and is excited to join a new team and product at its early stages. As a Customer Success Manager at Agentic AI, you will join a brand-new team dedicated to launching and scaling DeepL's most innovative produ

The Customer Success Manager (CSM) plays a critical role in customer retention, operational success, and long-term account growth. Customer Success Manager in a SaaS environment (preferred). Conduct virtual and on-site customer onboarding, training, and account setup to ensure successful adoption.

As we continue to scale our business, we are looking for an exceptional Customer Success Manager to join the growing Customer Success team in our Austin, TX headquarters office located at 1705 S Capital of Texas Hwy, Austin, Texas 78746. Reporting to the VP Customer Success, you will take initiative