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Quest Software has a two-pronged mission focused on helping organizations manage and secure their Microsoft environments and leverage their data effectively. As the Customer Success People Manager, you will be accountable for the performance, engagement, and professional development of a team of CSM

Customer Success Manager - SaaS. Customer Success Manager to join our dynamic team. Customer Success, Account Management, or a similar client-facing role, ideally in B2B SaaS.

This is a unique opportunity to step into our CX organization during an exciting phase of growth and help shape what Customer Success looks like for our US customers. Within 6 months, you'll be proactively driving customer engagement, identifying success opportunities, and bringing customer insights

The Customer Success Manager (CSM) is the post-sales executive assigned to customer operations. Deliver and follow up on the metrics (KPI) for each of the assigned accounts, in addition to the reports required by the Immediate Manager of the area. Customer service (desirable, but not essential).

Collaborate with our Product, Marketing, and Support teams, translating customer data and feedback into actionable insights that improve the overall customer experience. While escalating complex technical issues, you will be the primary resource for your customers' success and strategic needs. Custo

We will be seeking a highly driven Customer Success Manager to join our Sales team in Austin, Houston, or Denver. Customer Success Manager, Power & Renewables. Team with Customer Education Managers to identify opportunities for increased ROI within your account base.

We are looking for an experienced Customer Success Manager to join our team! The ideal candidate is customer-focused, detail-oriented, and passionate about delivering exceptional service. Monitor customer satisfaction and identify potential risks to their success. Experience with customer success to

As an Enterprise Customer Success Manager (ECSM) at Jamf, you will act as a dedicated resource and owner for a strategic book of large enterprise accounts, ensuring successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention across that boo

Experience using CRM and customer success tooling (e. You'll operate as the voice of the customer internally, lead escalations when required, and ensure Swap is delivering maximum value across its full product suite. Build deep, trusted relationships with senior customer stakeholders, acting as a st

We're looking for a Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with WRITER. Meticulously project manage programs that will help customers drive adoption, business value and renew usage of WRITER. Produce and then "processify" decks, Looms, a

You will own and shape customer experiences across the full lifecycle, leveraging SaaS platforms and AI-driven insights from onboarding through long-term success. Build strong, trusted relationships with customers through proactive engagement. Building strong, trusted customer relationships through

The Customer Success Manager is tasked with leading proactive customer engagements, fostering exceptional customer lifetime value, and driving positive outcomes in customer health, retention, and advocacy within their territory. The Customer Success Manager is responsible for securing customer renew

The Enablement Manager drives the success of our Customer success teams and how they interact with and bridge the communication among our sales and additional customer-facing teams. Supports new product introductions to ensure successful integration (knowledge/process) of new offerings across Custom

Reporting to the VP Customer Success, you will take initiative and ownership as a CSM of relationships with our valued customers by providing consultative guidance on their use of the award-winning TrueDialog SMS product to increase adoption, satisfaction, and long-term success. Customer Succes

As a Customer Success Manager (CSM) for the Public Sector, you will act as a trusted advisor to key customers, driving strong relationships, product adoption, and measurable business outcomes. Your work will directly influence customer retention, renewals, and growth while ensuring a world-class cus

As a Senior Customer Success Manager, you'll be the trusted partner for our clients-guiding them through onboarding, driving product adoption, and ensuring they achieve their goals with us. Act as the main point of contact for customer questions, feedback, and success planning. Proven experience in

For assigned customers, establish clear customer retention and growth goals and work your customer points of contact and their executives to define and drive continuous improvement plans around the optimized use of their CORRIDOR software. Experience as a Customer Success Manager for a commercial IS

The Customer Service Project Manager sells and services new and existing accounts. Performs the functions of a Customer Service Project Manager to include initiating and following up with to sell or resolve problems, answer questions and correspondence, and complete reports. Prepares and presents pr

Develop broad and deep customer relationships, promoting strong customer loyalty & highly referenceable customers. Enterprise Software and/or SaaS Company in Customer Success, Sales/Account Management, Professional Services, or a related field. Uphold Cleo's Customer Success strategy and processes,

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

As a Customer Success Manager at Karbon, you'll take ownership of your own clients. Create and own a quarterly success strategy for your customer portfolio. Experience in a B2B SaaS enablement role (Success, Services, Consulting, Training, Account Management) with a track record of success.

The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. Customer Success, Account Management, Training Delivery Coordination, or similar role. Share customer insights and success stories to support marketing and sales ini

The ProServe Business Development Manager will be expected to collaborate with AWS Strategic Customer Engagement (SCE) teams, ProServe Account Executives, Delivery Consultants and Account Teams to drive customer success and business growth. The Amazon Web Services (AWS) Professional Services (ProSer

As a Senior Manager, Customer Advocacy, youll partner closely with Sales, Customer Success, Product Marketing, Content Marketing, Brand, Communications, Events, and Global Integrated Marketing to activate customer voices across the full buyer journey. Strong cross-functional leadership skills with t

The Customer Success Manager is part of the Datavant organization and is responsible for successful completion of all customer projects. Datavant's Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communicat

An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! This is a full time role that will be remote. Senior Enterprise Customer Success Manager. Understand customers business objectives, challenges, and industry-specific needs to drive success.

RigUp is hiring a Customer Success Manager responsible for leading our Capital Management implementations and ongoing client value delivery. Customer Success Manager, Capital Management. Create and align with clients on a Client Success Plan that will lead to client value, and identify areas for com

An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts in the Manufacturing industry. Senior Customer Success Manager. Understand customers' business objectives, challenges, needs t

As a Digital Customer Success Product Manager, you will drive the development and optimization of digital products and experiences that enhance customer success outcomes. Proven experience in product management, customer success, or digital experience with a focus on customer-facing digital products

As Customer Success Manager, you'll be responsible for:. Analyzing data and results to guide product and customer success improvements. Our CSM will report directly to our Head of Customer Success.

You are an accomplished Strategic Customer Success Manager with proven success supporting Strategicand ideally Strategic and Enterprisecustomers, managing complex books of business upwards of $6M+ in annual revenue. Our Strategic Customer Success Manager takes ownership of AlertMedia's most complex

As a Marketplace Senior Customer Success Manager at Upwork, you'll drive success for a portfolio of clients by helping them unlock the full value of our marketplace. Proven success managing accounts or client relationships in a high-growth, digital, or marketplace environment. Our culture is built o

We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and a

Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe. Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterpri

Develops and nurtures relationships and adjusts value and adoption messaging according to the levels and interests of customer stakeholders/pp Coaches peers on strategic approaches, provide mentorship for Enterprise CSMs to help them grow their knowledge and provide premium customer experience/pp Id

The Senior Customer Success Manager is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. Previous experience in customer success roles in enterprise technology / SaaS either customer success manageme

With the continued growth of our technical organization, were hiring a Senior Product Manager, Property and Casualty to steward our most essential product linesgrounding decisions in customer insight and driving the next phase of product implementation. Demonstrated success presenting insights and s

Manager Of Commercial Customer Success. Help identify expansion and growth opportunities by surfacing customer needs, usage trends, and success milestones. Lead, coach, and develop a Commercial Customer Success team focused on delivering best-in-class support at scale.

Experience partnering with revenue leadership and contributing to broader revenue reporting beyond HubSpot, including connecting detailed sales and customer success activities to longer-term revenue performance and business outcomes. We're hiring a Revenue Operations Manager to build, run, and conti

As a Practice Manager at Confluent, you will lead a team of professional services consultants and our partners who work with our customers to ensure their success with Confluent's products. Engage with customer organizations at various levels, from C-level and VPs to Architects and Program Managers.

Customer Success Manager (CSM) has complete responsibility for the management of steady state activities for all of Arcadia's non-enterprise clients. Manage several customer accounts independently with support from Customer Success Analyst(s). In this position, you will be a member of the newly form

The Customer Success Team works closely across all of the Cloudflare Team particularly with Account Executives, Business Development Representatives, Solution Engineers, Product and Sales Operations to help our customers adopt Cloudflare and create great Internet-enabled experiences. Customer Succes

Senior Customer Success Manager (CSM). Demonstrated ability to leverage customer data/analytics in support of tracking customer health, progress, and preparing customer-facing usage reporting. CertifID is seeking an accomplished Senior Customer Success Manager (CSM).

The Customer Success Manager is part of the Datavant organization and is responsible for successful completion of all customer projects. Datavant's Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communicat

Microsoft Business Applications Customer Outcome Leader Senior Manager. Crowe LLP is seeking a Microsoft Business Applications Customer Outcome Leader Senior Manager to own and drive customer success across a portfolio of post-implementation client accounts. This role is responsible for ensuring m

Your responsibilities will include: delivering high impact and time-based engagements for a large volume of customers across onboarding, adoption and value stages via a pooled portfolio model; carrying out mutual onboarding plans, by holding customers accountable, to ensure customers successfully la

We're seeking a Customer Success Manager who thrives in a fast-paced, innovative environment and is excited to join a new team and product at its early stages. As a Customer Success Manager at Agentic AI, you will join a brand-new team dedicated to launching and scaling DeepL's most innovative produ

As a Customer Success Manager at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. Closely aligned with all customer-facing teams, often referred to as the account team, and share a unified goal to make success happen. Consulting wi