Customer success jobs in Lewisville, Texas - Page 7Create job alerts

Job DescriptionAbout Culligan QuenchCulligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit . Values: 5CsCulligan as OneCustomers come firstCommitment to InnovationCourage to do what's rightConsistently deliver exceptional results Position Overview: The Director of Sales Enablement will lead the strategy, tools, and processes that empower our sales organization to perform at its highest level. This role partners closely with Sales, Marketing, Operations, and cross-functional teams to improve sales productivity, drive revenue growth, and ensure alignment across the customer journey. The Director will also oversee customer hierarchy and segmentation strategy, ensuring teams are focused on the right accounts and opportunities. Key Responsibilities • Serve as subject matter expert for sales tools (e.g., Salesforce, Highspot, ZoomInfo, Salesforce Maps), driving adoption and ROI, • Define and manage customer hierarchy and account segmentation criteria across sales teams, • Optimize sales processes and systems to improve funnel throughput, close rates, and overall efficiency, • Engage directly with frontline and mid-level managers to assess strengths, identify development areas, and provide tailored coaching that enhances leadership effectiveness and drives team performance, • Translate data and insights into actionable focus areas for each sales team through analyzing sales metrics and KPIs to identify trends, bottlenecks, and opportunities for growth, • Drive cross-functional collaboration by interacting with Sales, Marketing, Customer Care, Service, Supply Chain, and IT to ensure consistent messaging and delivery across all areas, • Establish and maintain sales playbooks, rules of engagement, and best practices, • Design dashboards and reporting tools to improve visibility into pipeline health, deal progression, and rep performance, • Act as a strategic advisor to sales leadership, consulting on team-specific improvements and sharing best practices, • Champion new initiatives, bridge organizational divides, and foster a culture of continuous improvement Requirements, • 8+ years of experience in one or more of the following: B2B sales, sales management, or sales enablement, sales operations, including leadership roles, • Proven success implementing enablement strategies and tools that drive measurable outcomes, • Strong analytical skills with experience using KPIs and dashboards to inform decisions, • Excellent communication and cross-functional collaboration skills, • Demonstrated ability to influence outcomes and drive alignment across teams, • Experience managing CRM systems and reporting frameworks, • Familiarity with SaaS, subscription, or recurring revenue models, • High energy, resilient, and comfortable navigating ambiguity, • Strong project management and prioritization skills, • Integrity-driven, humble, and committed to continuous learning, • Must be able to travel quarterly to engage with managers, reps and/or hold in-person workshops Benefits, • Competitive base salary plus bonus opportunity., • Tuition reimbursement., • Medical, vision, and dental insurance., • Unlimited paid time away., • Short- and long-term, supplemental, and company-paid life insurance.

Job Description Location: DFW Looking to earn extra income with a schedule that works for you? Do you enjoy talking to people? Love the idea of helping others get organized? Join the Closet Factory team as a Lead Setter at retail locations across DFW! We're on the hunt for enthusiastic, outgoing individuals to represent our brand and spark interest in our custom organization systems. What You'll Do • Be the Face of Closet Factory – Greet shoppers with a smile and introduce them to our beautifully designed storage solutions., • Start the Conversation – Engage customers and collect their information to schedule free design consultations., • Create Momentum – Work in energetic retail environments, driving excitement and setting the pace for customer engagement., • Bonus Potential – The more leads you set, the more you earn. Bonuses grow with performance., • Lively Work Settings – Say goodbye to the desk. This is fast-paced, face-to-face customer interaction., • Build Your Skills – Strengthen your sales and communication skills in a supportive, team-driven atmosphere., • Friendly & Outgoing – You love connecting with people and making a great first impression., • Motivated by Goals – You thrive on hitting targets and seeing results., • Team-Oriented – You enjoy working with others and contributing to group success., • Hourly Pay + Performance Bonuses, • Fun, Supportive Work Culture, • On-the-Spot Impact – Your results drive real business success

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer

Job Description Summary The Account Manager is responsible for the profitable operation of an assigned branch office. This includes overall responsibility for: 1. achieving profit results consistent with established expectations,, 2. implementing a consistent business development program to maximize billable hours and sales growth, thereby increasing market share and operating profits, and, 3. implementing and managing quality standards program Primary Functions • Implement and monitor quality standards for all services rendered., • Implement and manage a detailed marketing program of personal sales calls, telephone sales, direct mail in-office demonstrations and public relations for assigned branch., • Direct and manage customer development activities, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues, • Implement and monitor activities designed to recruit, train and retain temporary employees needed to fill all available assignments., • Implement bill/pay structure to ensure a proper gross profit level in conjunction with management team, • Determine customer credit extensions with assistance from the corporate credit department., • Implement corporate collection policies and procedures., • Assist management in the annual preparation of a detailed forecast including projected billable hours, sales, gross profit and net profit (manage expenses necessary to achieve the desired net operating profit)., • All other duties that may arise to assist in the success of Surge, • Bachelor's degree or equivalency in work experience and education required., • Previous experience in sales, human resources, or a service industry required., • Strong sales/marketing skills needed to meet business development goals., • Proven track record for successful business development., • Extensive internet recruiting experience., • Strong PC skills and the ability to navigate within the Surge system, • Must have strong written and verbal communication skills, as well as strong customer service skills., • Ability to advise, counsel, guide, and negotiate with others (e.g., staff, temporaries)., • Ability to develop (i.e., through teaching, training, etc.) the professional skills of employees., • Ability to analyze and evaluate people, data, and things to determine courses of action., • Ability to effectively and tactfully deal with people., • Ability to shift back and forth between two or more tasks., • Ability to understand and accurately apply basic math skills., • Ability to make competent use of work related equipment and materials., • Ability to access areas where needed people, information or equipment are located., • Ability to produce results within an unstructured environment and have the flexibility to identify and respond to changes in priorities. EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.