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Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off I earned my masters degree in Math Education from University at Buffalo. Im married with two wonderful kids and we love being involved in our community. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more. We offer a Simple IRA, licensing reimbursement, and flexibility when needed. Our culture is warm and collaborative, and were looking for individuals who are driven, organized, friendly, and able to show empathy. If youre someone who thrives in a team environment and loves making a difference, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Michele Proietti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job Description API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our growth in the new year. If you enjoy engaging with customers, providing solutions, and initiating growth, we'd love to talk to you about our Customer Service Representative! At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10 minute Culture Index Survey. Simply follow the link after submitting your application to help us use our interview time to dive deeper into your job behaviors and work history. What We Offer You: • Opportunity to learn from and contribute to a premier, global company, • Be part of leading-edge technology for the heat transfer industry, • Ability to impact customers across multiple industries, • Full health & welfare benefits, 401(k), PTO, and developmental opportunities! The Customer Service Representative provides the necessary customer service support to both customers and sales representatives for aftermarket sales. This includes but is not limited to quoting aftermarket spare parts and reviewing and entering aftermarket spare parts orders. This is a great opportunity to learn about and develop expertise in this product line by working directly with customers, products, and pricing. Key responsibilities will include: • Handle General Phone & E-Mail Inquiries regarding orders from customers and sales representatives, • Quote Aftermarket Spare Parts (Gaskets, O-rings, Seals, Standard Bonnets, Zinc Anodes, Tube Plugs, Separators, Plate Packs, etc) including cross referencing current and old part numbers and obtaining quotes from Vendors, • Review and accurately enter Aftermarket Spare Parts Orders, • Assist with maintenance of Aftermarket Quote Log, • Review Spare Parts Orders for On Time Shipments & Gross Margins and report findings/issues • Ability to sit, stand, and walk within both office and production floor environments., • Occasional lifting of up to 20 lbs., • Visual acuity for screens and documents., • Ability to wear PPE on the shop floor., • Frequent use of hands for typing and document handling. What You Bring: • Associates degree or equivalent industry experience, • At least two years of customer service experience in a professional environment and/or manufacturing company preferred, • Experience in supporting internal and external customers We are an Equal Opportunity Employer and comply with all applicable federal, state, and local fair employment practices laws. We do not discriminate based on any protected status. INDZ

Job DescriptionJob Title: Customer Service Representative FlexLocation: Buffalo, NY Hire Type: Contingent Pay Range: $21.00/hourWork Type: Full-timeWork Model: OnsiteWork Schedule: Monday – Friday, 8am – 5pmRecruiter Contact: Dylan Pebbles | (716) 256-1277| Nature & Scope:Positional OverviewThe Imagine Group is recruiting for a Customer Service Representative Flex on behalf of our client, a leading manufacturer of fluid system components in Buffalo, NY. This organization specializes in high-quality valves, fittings, and related solutions that support critical operations across industries such as energy, pharmaceuticals, and manufacturing. Known for its strong commitment to innovation, precision engineering, and customer support, it maintains a reputation for reliability and long-term performance. The company also emphasizes safety, continuous improvement, and employee development within a collaborative work environment.In this role you will be responsible for supporting customers through order management, product inquiries, and issue resolution while ensuring a high level of service and accuracy. You will collaborate with internal teams such as sales and operations to coordinate timelines, troubleshoot concerns, and maintain strong customer relationships. This flexible position requires strong communication skills, attention to detail, and the ability to adapt to varying schedules or business needs.Role & Responsibility:Tasks That Will Lead to Your Success • Answer incoming calls, assist walk-in customers, and receive faxes and e-business orders to quote price and availability of company and 3rd party products, • Liaison between customer, company factory, and local salespeople, • Participate in and promote services such as free delivery and Answer incoming calls, assist walk-in customers, and receive faxes and e-business orders to quote price and availability of company and 3rd party products, • Custom Solutions, our assembly service, • Acquire a working knowledge of company product to effectively and directly answer customer inquiries, • Coordinate inventory availability between company factory and three local WNY offices, • Abide by a 4-hour window: our commitment to respond to customers within four hours with an answer or an update, • Working knowledge of functions such as the eDTR (electronic desktop catalog), IVT (Inventory Visibility Tool), Product Evaluation System, Part Configurator, Service Requests through ServiceNow, • Understand and abide by all company Corporate and company WNY local policies, • Passion for personal development and continuous improvement, • Contribute to our highly team-based approach to providing world class customer service, • Understand the critical requirements and standard work of our company Quality System (SQS) and ISO 9001 compliance, • Utilize SAP software to capture customer information and continuous improvement eventsSkills & ExperienceQualifications That Will Help You Thrive, • Passion for developing solid working relationships with customers and coworkers, • Strong interest in personal development and contributing to a positive work environment, • Excellent communication skills, verbally and written, • Ability to work independently as well as with a team, • Microsoft Office skills, including Outlook, Word, and Excel, • Detail oriented and extremely organized, • Ability to lift approximately 40 lbs when backing up the warehouse or services

Job Description**Please note, this is a hybrid work opportunity handling Student Loan collections. You must be able to work onsite in our Buffalo, New York Office three (3) days per week. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based monthly bonus opportunity · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: The Sr. Debt Counselor role manages and collects delinquent business and consumer accounts. Our consultative approach helps identify the most suitable way to resolve a balance in the best interest of all parties. Due to the competitive nature of these contracts, it is imperative ConServe locates experienced, professional individuals who are customer-focused, enthusiastic, detail-oriented and able to work in a fast-paced environment or remote work environment. Essential Duties & Responsibilities: • The Sr. Debt Counselor provides financial, clerical and administrative services to ensure efficient, timely and accurate repayment of accounts within their scope of work, • The Sr. Debt Counselor will address collection/accounts receivable issues and assist with special projects based on departmental goals and objectives., • Ensure effective decisions are made in the best interest of the client requirements and expectations., • Demonstrates the right judgment that is within authority and scope of work, • Capable of reviewing Secretary of State, P & Ls and various financial documents to ensure resolution is supportable, • Resolve complex issues, • Demonstrate a positive working relationship with departments to accomplish the goals and objectives of the client and ConServe., • Skip-Tracing – to assist in locating & contacting consumers and businesses, • Meet daily, weekly and monthly goals as set by management at ConServe., • Daily Productivity – Work a specified number of accounts/cases daily and maintain an acceptable level of daily metrics as assigned to the position by Management., • Achieve a high level of resolution with a compliant and customer centric approach, • Record Maintenance – proper management & updating of system to maximize contacts, • Adherence to ConServe’s Blueprint Quality Management System, Code of Conduct, and Compliance Program Non-Essential Duties & Responsibilities: • Other duties as assigned Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • One (1) year of ConServe collections experience or five (5) years of relevant 3rd party debt collection experience in Higher Education, Financial Services or Government debt collection., • Consistent, proven twelve-month performance history., • Documented successful debt collection performance records, • The ability to work onsite three days per week and can work remotely the remaining two days., • Current or recent student loan debt collection experience preferred., • Business to Business asset recovery, sales, marketing or other B2B related skills preferred, • Strong organizational and time management skills., • Attention to detail., • Ability to act independently to resolve problems., • The ability to work the required scheduled shift., • Fluent in conversational English and ability to proficiently read and write English, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional. manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance., • Ability to obtain and maintain State Collections Licensure, • U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States., • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8-, 9-, or 10-hour shift), • Ability to talk and listen on a phone for your entire work shift (8-, 9-, or 10-hour shift), • Ability to type on a computer for your entire work shift (8-, 9-, or 10-hour shift) Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position. MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, extension: 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace Monday through Friday Two shifts noon - 9:00 pm are required and the remaining three days are day shifts hours. Hybrid work - must be able to work up to 3 days per week onsite

Job Description Inside Sales Representative – Manufacturing StaffBuffalo is working with a growing precision manufacturing organization in the Southtowns of Buffalo, NY to hire an Inside Sales Representative. This is an on-site, in-office role ideal for someone early in their manufacturing sales career who is eager to build strong customer relationships, learn technical products, and grow into a broader commercial role over time. This position supports a defined group of manufacturing customers within a collaborative, hands-on environment. You'll work closely with a small sales leadership team and gain direct exposure to senior leadership while developing strong fundamentals in quoting, customer management, and internal coordination. Responsibilities * Handle inbound and outbound customer communications in a professional, responsive manner * Enter RFQs, prepare quotes, and deliver pricing to customers * Process purchase orders, change orders, and expedite requests through internal systems * Maintain and grow long-term customer relationships * Identify cross-sell and upsell opportunities within existing accounts * Track opportunities, contacts, and activity within CRM and ERP systems (HubSpot experience preferred) * Forecast revenue by customer and territory; support quota tracking and pipeline development * Collaborate with Sales Leadership to support territory growth and customer retention * Escalate and help resolve customer concerns via phone or virtual meetings * Participate in ongoing training, conferences, and professional development opportunities * Work on-site daily at the Buffalo Southtowns facility * Occasional, planned national travel for conferences or customer visits Required Qualifications * 3+ years of B2B inside sales or customer-facing experience * Manufacturing or technical product exposure strongly preferred (entry-level manufacturing experience welcomed) * Experience working with ERP systems and CRM platforms * Strong data management and organizational skills * Excellent written and verbal communication abilities * High attention to detail and comfort working in a fast-paced environment * Reliable transportation for daily in-office work and occasional travel * Competitive, outgoing personality with a strong desire for professional growth * Interest in learning and openness to using AI tools in sales processes (preferred, not required) Education & Experience * Associate's degree in Business or a related field preferred * Equivalent manufacturing or sales experience considered in lieu of a degree Compensation & Benefits * Hourly pay range: $29–$31/hour, based on experience * Annual sales incentive (non-commission role) * Health, Dental, and Vision Insurance with employer contribution * Health Reimbursement Account (HRA) * Employer-paid Life Insurance and Short- and Long-Term Disability * 401(k) with employer contribution * Paid Vacation and PTO * Paid day off for your birthday StaffBuffalo Standard Disclaimer (Required): The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service. #INDSBHIGH

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Product Support Representative (PSR) is an experienced OUTSIDE PARTS SALES representative in the heavy equipment industry. You will be required to establish long-lasting customer relationships, all while offering the customer parts and service support in order to make Monroe Tractor their one-stop shop for all their equipment needs. Qualifications • Prior experience in the heavy equipment construction and/or agriculture industry., • Previous sales experience is required., • Strong independent work ethic., • Able to work within a team environment to achieve individual as well as branch goals., • Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers., • Clear and concise communications., • A strong sense of urgency, managing time well., • Assist customers by asking questions and listening carefully to their responses., • Explain product performance, application, and benefits to customers., • Resolve customer product issues., • Address any customer complaints or concerns and come up with acceptable solutions., • Medical, Dental & Vision Insurance, • Health Savings Account (Employer + Employee Contributions), • Accident & Disease Insurance, • 401K Plan + Match, • Competitive Paid time off Policy, • Short/Long Term Disability, • Annual Reviews #IND123 Pay is commensurate with the applicant's experience, as it relates to the position. Pay Transparency$40,000—$45,000 USD

Job DescriptionJob description About Us Symphony Property Management is a leader in the multifamily management industry, with more than 30 years of experience providing superior service to clients. All of this is made possible by people like you. We offer more than just a competitive salary and excellent benefits. Symphony Property Management employees receive hands-on training and opportunities for growth and career advancement. Our work environment includes: • Growth opportunities, • On-the-job training We are seeking a highly motivated and detail-oriented Full-Time Floating Leasing Professional to join our team. As a Floating Leasing Professional, you will be responsible for assisting prospective tenants in finding their ideal apartment home and ensuring a smooth leasing process and assisting in the overall operational management of various residential communities in our Buffalo, NY portfolio. This is a great opportunity for someone with strong administrative skills and a passion for customer service seeking travel opportunities and growth. The Floating Leasing Professional would be required travel between properties in the Buffalo Region as needed to provide coverage or work on specialized projects. Job Title: Floating Leasing Professional Job Summary: This ideal candidate will possess strong oral and written communication skills, a proactive attitude, and the ability quickly adapt to new environments. Job Duties and Responsibilities: • Requires travel to different sites as needed to support leasing activities, resident relations and community operations., • Ability to work independently, manage time effectively and prioritize tasks., • Utilize sales techniques and effective communication skills to facilitate the leasing process with prospective residents, engaging them through in-person interactions, telephone conversations, and written communications., • Promptly relay any health and safety concerns to management for immediate attention., • Ensure accurate translation of resident information to effectively draft lease documents and professional communications., • Review rental applications, confirming pertinent applicant information including employment details, income, previous residences, and rental payment history, and accurately document the outcomes., • Submit rental applications to management for determination., • Contact applicants to inform them of application status and schedule move-ins according to the established schedule., • Answer multi-line telephone calls and respond to all inquiries or escalate issues to management., • Handle incoming calls on multi-line telephone systems, promptly addressing all inquiries or escalating issues to management as needed., • Undertake a variety of clerical tasks, including but not limited to calculating rent percentages, typing, data entry, filing, and efficiently retrieving files., • Exercise discretion when handling confidential and sensitive information., • Manage inventory levels and fulfill office supply orders in a timely manner., • Regularly compile and submit reports detailing all inquiries and responses related to rental information., • Generate leads through marketing efforts., • Coordinate work orders and move-in schedules with the maintenance department., • May be required to attend and pass advanced educational courses and seminars as well as participate in local professional-related activities. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High school diploma or general education degree (GED); and related customer service experience and/or training; or equivalent combination of education and experience. Position requires basic computer skills including email, Microsoft Word, and Microsoft Excel. Prior experience in leasing, sales, or hospitality preferred. Language Ability: Ability to read and interpret documents such as safety rules, legal agreements, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this job, the employee is regularly in a controlled climate environment. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Certifications, Licenses & Registrations: Must have a valid driver's license, a good driving record, and auto insurance. Competencies: • Adaptability: Adapts to change, open to new ideas and responsibilities., • Communication: Communicates well in both oral and written formats., • Computer Skills: Skilled in computers, takes advantage of new technologies, learns new tools, uses technology to enhance job performance., • Conflict Management: Good listener, committed to finding solutions to problems, works well with difficult people., • Customer Service: Works well with prospects and residents, promotes a positive image of the company, strives to solve issues raised by customers., • Dependability: Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record., • Ethics: Honest, accountable, maintains confidentiality., • Initiative: Takes action, seeks new opportunities, strives to see projects to completion., • Innovation: Creative, offers new ideas, risk-taker, amenable to change., • Interpersonal Skills: Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback., • Job Knowledge: Understands facets of the job, aware of duties and responsibilities, keeps job knowledge current., • Organizational Skills: Information organized and accessible, maintains an efficient workspace, manages time well., • Problem Solving: Strives to understand contributing factors, works to resolve complex situations., • Productivity: Manages workload, works efficiently, meets goals and objectives., • Quality: Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve products/services., • Results Driven: Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement., • Sales Goals: Respects and achieves sales plan goals while understanding the marketplace, works to meet prospect/customer needs, effective closing technique. Expected hours: 40 per week Benefits: • 401(k), • Dental insurance, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Vision insurance, • Ancillary Benefits Experience level: • 1-3 years Experience: • Leasing Experience: 3 years (Required) Ability to Relocate: • Buffalo, NY is primary location, with anticipated travel throughout the Buffalo Region including Buffalo, Williamsville, Depew, Lancaster, etc. Work Location: In person

Job Description Power Drives, Inc. is a Buffalo‑based manufacturer specializing in custom‑engineered hose, tube, and fluid conveyance systems for a wide range of industrial and mobile equipment applications. Founded in 1946, PDI is known for delivering high‑quality, reliable solutions backed by strong engineering expertise and decades of industry experience. Objective Achieve growth and meet sales targets by effectively leading and managing the sales team. Design and implement a strategic sales plan that expands the company’s customer base and strengthens market presence. Provide objective setting, coaching, and performance monitoring for sales representatives. Deliver profit contribution while aligning departmental goals with the company’s overall strategic direction. Minimum Requirements • Bachelor’s degree in Business, Sales, or a related technical field, or equivalent relevant experience, • Minimum of 10 years of experience in a related industry in a sales or technical role, • Proven ability to lead teams and achieve results through others, • Demonstrated success as a sales representative or sales manager, consistently meeting or exceeding targets, • Ability to organize and manage multiple priorities while using time and resources effectively, • Exceptional verbal and written communication skills with a strong customer focus, • Proficient with email, internet applications, MS Office, CRM systems, and related tools, • Strong business acumen and industry knowledge, • Manage outside sales teams and Retail Store Managers, including setting goals and objectives, monitoring performance versus budget, and reviewing results with direct reports at least monthly, • Manage inside sales and customer service representatives, including setting and tracking sales targets, overseeing customer service activities, and recommending improvements to sales administration processes, • Work closely with the Supply Chain Manager and Product Manager to establish appropriate inventory levels that support sales targets while meeting inventory turn goals, • Collaborate with the Supply Chain Manager and Product Manager to determine core products, primary vendors, stocking parameters, and direct-ship items, • Partner with the Product Manager to develop pricing strategies across product categories, • Identify training needs for Regional Sales Managers, inside sales, and retail personnel, and coordinate with Marketing on sales literature, trade shows, vendor programs, and proactive marketing initiatives, • Maintain strong relationships with core product suppliers and attend key vendor sales meetings as needed Physical Requirements While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands to operate a computer and office equipment, and communicate effectively via phone and email. The employee may occasionally need to stand, walk, reach with hands and arms, and lift or move items up to 10 pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. Pay Range $140,000 and up plus bonus, annual incentive plan in place The referenced pay range represents the minimum and maximum compensation for this job. Individual salaries will be set within the compensation range and determined by factors such as market data, education, experience, qualifications, expertise, and internal equity considerations. 2026 Buffalo's Business First Best Places To Work Finalist

Job DescriptionAbout us Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! Enthusiastic Team Member Hiring Immediately! Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! Check out the roles that you can invest in your career today: Front Desk Support Swim Instructor Lifeguard Deck Supervisor Primary Responsibilities: Keep swimmers safe with lifeguard supervision Teach swimmers water safety and technique in accordance to our proprietary curriculum Provide positive reinforcement to swimmers Job Qualifications and Skills Ability to work with children Excellent communication and organizational skills High energy Strong work ethic We're a diverse crew! Our swim instructors and lifeguards come from a variety of backgrounds: Camp counselor Coach Customer service Early childhood education Lifeguard Nanny/babysitter Nurse Parents Sales Students Teacher Theater

Job Description At Power-Flo Technologies, we monitor, troubleshoot, and repair all types of industrial electrical equipment including electric motors and pumps. Our Buffalo and Auburn repair facilities provide field service and in-house repair or rebuilding of equipment and machinery. We are looking for you to join our upstate Pump and Motor Repair Team as an Outside Sales Account Manager. Territories: Auburn and Buffalo Salary Range: $50K – $95K (draw against commission structure) Competitive Benefits Package • Health insurance (medical, dental, vision), • EAP, • ESOP (Employee Stock Ownership Plan), • PTO program and paid holidays, • 401K, • Company provided life insurance (after 1 year of employment) Outside Sales (Pump and Motor Repair) Responsibilities: • Schedule outside appointments with existing customers to review requirements, nurture relationships, maximize sales opportunities, and uncover new opportunities., • Generate and develop new business to increase revenue, through prospecting activities, including cold calling., • Effectively liaison between the company and customers for all ongoing account management activities including quotations, pricing, delivery, technical support, and service., • Establish and maintain up to date knowledge on procedures, services, and tools by successfully completing all training activities as needed., • Determine customer requirements to recommend specific products, solutions, or services., • Target Account Planning and Execution., • Perform all administrative aspects of the position, including sales / opportunity reports and maintenance of customer accounts., • Prepare and execute effective sales presentations and demonstrations of services., • Annual sales forecast and execution., • Keep up to date with market trends and competitor activity., • Attend conferences and trade shows., • All other duties as assigned from time to time. Outside Sales (Pump and Motor Repair) Qualifications: • Experience in wholesale motor/electrical business., • At least 2 years of business-to-business sales experience., • Desire to grow business through outside sales appointments., • Strong negotiation and communication skills., • Effective time management, organization, and multi-tasking skills., • Commitment to quality., • Proficiency with Microsoft Office., • Capable of preserving confidential or sensitive information., • Valid and clean driver’s license to operate company vehicles., • Epicor Eclipse ERP preferred. Physical Requirements • Ability to travel extensively, including driving to client locations and attending off-site meetings., • The role involves a significant amount of walking, standing, and potentially carrying promotional materials or product samples., • Ability to utilize a computer keyboard, computer monitor, computer mouse, adding machine, laptop, and telephone for prolonged periods of time Learn more about our Pump and Motor Repair capabilities here: Power-Flo Technologies is a fast-growing family of companies that consist of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan, New England, and Upstate New York areas. Follow us on LinkedIn: Our Core Values • Our People, • Relationships, • Innovation, • Sustainability, • Growth, • Determination Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

Job Description Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us. Who we are: Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, we’ve built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more. Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvement—and we’re proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve. Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy: • Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution, • Company-sponsored (paid) Life Insurance and Long-Term Disability, • Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/ID Protection, and Accident and Critical Illness Insurance, • Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation, • Retirement planning through the Company’s 401(k) with employer match JOB SUMMARY The Maintenance Administrator is responsible for coordinating and supporting maintenance operations within the Company. This includes managing service requests, scheduling repairs, maintaining records and ensuring compliance with company policies and safety regulations. Serving as the primary liaison between maintenance teams, vendors, and internal departments, the Maintenance Administrator plays a crucial role in facilitating the smooth operation of facility upkeep. By providing exceptional customer service and fostering strong relationships with both internal stakeholders and third-party customers, this position contributes to the effective functioning of the Company. The Maintenance Administrator ensures that all maintenance activities are executed efficiently, comply with regulatory standards, and align with Uniland’s commitment to quality, safety, and operations excellence. ESSENTIAL FUNCTIONS • Provides professional, courteous, and responsive customer service to tenants, vendors, and internal teams, ensuring maintenance and repair issues are addressed efficiently., • Accurately processes, tracks, and manages work orders, ensuring timely dispatch, follow-up, and completion documentation., • Monitors and manages preventive maintenance schedules, ensuring timely execution and documentation of routine service tasks., • Coordinates and manages relationships with third-party vendors for maintenance services, ensuring they meet service-level agreements, quality standards, and compliance with safety regulations., • Administers and maintains contract maintenance services, including bid processes, purchase order tracking, and compliance with key contract deadlines., • Oversees invoice processing by verifying accuracy, obtaining necessary approvals, and coordinating with vendors and suppliers to resolve discrepancies., • Manages and maintains maintenance data, including work order metrics, preventive maintenance schedules, property condition reports, and departmental performance tracking., • Ensures accurate record-keeping and documentation for legal protections, operational efficiency, and compliance with company policies., • Supports operational and administrative functions, including calendar management, reporting, and transcription, while assisting department management with department projects., • Maintains positive working relationships with colleagues, customers, and vendors while upholding the company’s mission, guiding principles, and performance standards., • Tracks and analyzes work order response times, volume, and efficiency, providing reports and recommendations for process improvement., • Ensures compliance with safety regulations, company policies, and industry best practices in all maintenance-related operations., • Assists in the preparation of departmental reports, presentations, and data analysis., • Continuously seeks opportunities for improvement, professional development, and industry knowledge advancement to enhance efficiency and service quality., • Actively participates and contributes in any/all initiatives when requested and/or required., • High school diploma or general education degree (GED) required., • Or a minimum of two years related experience and/or training required., • Or equivalent combination of education and experience., • Proven experience in administrative support roles, preferably in corporate or office environment., • Demonstrated experience coordinating maintenance activities, service requests, and vendor management., • Strong understanding of maintenance operations and safety regulations, with a proven ability to enforce compliance., • Strong understanding of maintenance and facility management processes, including work order systems, preventative maintenance and vendor coordination., • Familiarity with property management operations, maintenance contracts and service agreements., • Basic knowledge of building systems (HVAC, electrical, plumbing) and general maintenance terminology., • Proficiency with facility management software and Microsoft Office Suite (Excel, Word, Outlook); familiarity with property management or work order systems., • Strong organizational and time management skills, with the ability to prioritize tasks and adapt to a fast-paced, dynamic work environment, • Customer service skills to provide a professional and responsive experience for tenants, vendors, maintenance teams and leadership., • Proven attention to detail for accurate data entry, work order tracking, and document management., • Active listening skills to understand client needs and provide effective solutions., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation. Uniland Development Company is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.

Job Description Overview CTG is seeking to fill a Product Owner I opening for our client in Buffalo, NY. Location: Buffalo, NY Duration: 12 months Overview: The Product Owner I will serve as the key representative for assigned products, ensuring alignment with customer needs and business strategy. This role is essential in defining the product vision and roadmap, prioritizing the product backlog, and facilitating communication between stakeholders and development teams. The Product Owner I will play a crucial role in the company's strategic initiatives, identifying new opportunities and collaborating closely with senior leadership and agile teams. Primary Responsibilities: • Create a comprehensive Project Plan leveraging the NowCreate methodology, outlining timelines, resources, and milestones., • Design a ServiceNow solution for SecOps and utilize the NowCreate methodology to guide the implementation and configuration of the ServiceNow SecOps solutions., • Lead Agile/Scrum meetings to support the implementation of ServiceNow SecOps Integrate ServiceNow SecOps with Splunk, Crowd strike, RSA Archer and Tenable., • Participate in change authorization boards (CAB) and provide analysis and recommendations based on the change affecting the security posture of the system. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the Recruiter Laura Dominguez at . Kindly forward this to any other interested parties. Thank you!

Job Description At Power-Flo Technologies, you’ll be part of a team that supports the electrical, industrial, mechanical, and automation industries with trusted products and real-world solutions. What sets us apart is our people-first, collaborative culture—where technical expertise and teamwork come together to meet the unique needs of our customers. As an Inside Sales Representative, you’ll play a key role in building lasting customer relationships and driving business growth. You’ll work closely with customers, outside sales, vendors, and internal teams to deliver responsive, reliable service—becoming a trusted point of contact while developing strong product knowledge. In this role, you’ll support an existing customer base while actively identifying new opportunities, making a direct impact on customer satisfaction and the success of the business. Salary Range: $18.00 - $30.00/hour depending on direct experience with products/industry Full-time, on-site. Monday-Friday. Competitive Benefits Package • Health insurance (medical, dental, vision), • EAP, • PTO program and paid holidays, • 401K, • Company provided life insurance (after 1 year of employment), • ESOP (Employee Stock Ownership Plan) Responsibilities include but not limited to the following: • Determine customer requirements to recommend specific products, solutions, or services, • Introduce new products to existing customers, • Retain existing customers by building rapport and providing unmatched customer service, • Receive and process orders from customers utilizing our ERP system, • Maintain proper records of all transactions (sales orders, cancellations, returns, credits, warranties, complaints) and perform follow-up activity, • Provide timely solutions to customer queries, • Prepare and follow up on customer quotations, • Maintain liaison with other departments for order completion and timely shipment, • Work with vendors as necessary to gather information regarding pricing and availability, • Correspond with customers via e-mail and telephone, • Provide back up support to team members as required, • Manage pricing and margins in conjunction with outside sales to maximize profitability, • Attend training to obtain relevant knowledge regarding existing and new product lines, • Vigorously seek prospective new accounts employing standard sales methods, • Load and maintain Rebates in ERP system as well as contact vendors for special pricing or renewal of expired Special Price Agreements and Rebates Requirements for the position include but are not limited to the following: • Overall knowledge and understanding of Controls, VFDs, PLCs, and motors, • Must be able to handle a high call volume environment, • Exceptional interpersonal and customer service skills, • Ability to work well both independently and in a team setting, • Excellent written and verbal communication skills, • Problem solving and reconciliation skills necessary, • Must be committed to learn our business and all the product lines and to keep up to date as well, • Ability to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customer, • Must be a Self-motivated and sales driven individual, • Experienced being responsible for maintaining and exceeding quota’s/sales goals, • Experience with our ERP System that is called Epicor Solar Eclipse is a big plus, • Must be able to learn our Windows based and our text command-based ERP System, • Valid and clean driver's license Physical Ability Requirements (with or without reasonable accommodation) • Ability to sit for prolonged periods of time, • Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time Our Core Values • Our People, • Relationships, • Innovation, • Sustainability, • Growth, • Determination Power-Flo Technologies is a unique family of companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan, New England, and Upstate New York areas. Learn more about us: We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Job Description INSIDE SALES REPRESENTATIVE Multiple Markets Across the U.S. Build Relationships. Open Doors. Drive Growth. Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more — delivering professional cleaning services and unmatched customer satisfaction. As we continue expanding across key markets, we're always looking to connect with motivated and results-driven Inside Sales Representatives who enjoy engaging with business leaders, building relationships, and creating new business opportunities. This is a high-activity, phone-based sales role focused on generating new opportunities, qualifying prospects, and scheduling meetings that drive revenue growth. While we may not always have an immediate opening in every market, we are continuously building a pipeline of talented professionals and will connect with strong candidates as opportunities become available. POSITION SUMMARY The Inside Sales Representative is responsible for creating and developing new client opportunities through outbound calling, lead follow-up, and strategic outreach. You will introduce Jani-King's services to businesses, identify potential facility needs, and schedule qualified appointments for our outside sales executives. You'll serve as the bridge between the first conversation and a successful sales meeting, helping lay the groundwork for long-term client relationships. Each day combines structured outreach with strategic follow-up — from researching prospects and connecting with decision-makers to building meaningful conversations that create real opportunities. KEY RESPONSIBILITIES Outreach & Engagement • High-Volume Outreach: Conduct daily outreach to targeted businesses through outbound calls, email touches, and follow-up strategies to consistently generate new opportunities., • Engage Decision-Makers: Introduce Jani-King's services to business leaders, ask thoughtful discovery questions, and identify opportunities where our solutions can provide value., • Lead Qualification: Evaluate inbound inquiries, marketing leads, and outbound prospects to determine readiness for a sales conversation., • Appointment Setting: Schedule qualified, high-value meetings for the outside sales team and ensure all key prospect details are documented accurately in the CRM., • Relationship Building: Build rapport with potential customers through professional, consistent communication that creates trust and interest in Jani-King's services., • Pipeline Development: Reconnect with past prospects, follow up with warm leads, and maintain a steady pipeline of qualified opportunities., • Inside Sales or Prospecting Experience: Previous experience in inside sales, telemarketing, outbound calling, lead generation, or other customer-facing roles is preferred., • Results-Driven Mindset: Demonstrated ability to meet activity goals, manage a high volume of outreach, and stay motivated in a performance-based environment., • Strong Communication Skills: Confident, professional communicator who can engage business decision-makers and represent the Jani-King brand effectively over the phone., • Self-Starter Mentality: Highly motivated, organized, and comfortable managing a structured outreach schedule while maintaining consistent daily activity., • Technology Comfort: Proficiency with Microsoft Office applications; experience working with CRM systems and call tracking tools is a plus., • Attention to Detail: Ability to document conversations clearly, maintain accurate records in CRM, and ensure smooth handoffs to the outside sales team. $21 – $27/hour base pay (depending on market & experience) + commission & performance bonuses Medical, dental, vision + paid holidays, PTO, and additional benefits depending on location WHY YOU'LL LOVE WORKING HERE • Reputation & Reach: Join the most recognized and established name in commercial cleaning franchising, backed by more than 55 years of industry leadership., • Tools & Support: Company-provided technology and resources designed to support your outreach efforts and daily sales activity., • Career Growth: Strong performers have opportunities to advance into Business Development, Outside Sales, Account Executive, or Sales Leadership roles. Philadelphia, PA • St. Louis, MO • St. Paul, MN • Detroit, MI • Fair Lawn, NJ • Melville, NY • Buffalo, NY • Hartford, CT • Tulsa, OK • Oklahoma City, OK • Washington, DC • Pittsburgh, PA • Dayton, OH • Louisville, KY • Hollywood, FL This position is based out of one of Jani-King's regional offices. You'll work in a dynamic office environment that combines team collaboration with high-energy sales activity. In the office, you'll connect with business decision-makers through outbound calls, follow up with prospects, log activity in the CRM, and collaborate with leadership and outside sales teams on strategy. This is a fast-paced, activity-driven role that is 100% in-office within your assigned market. The position offers a balance of structured outreach, pipeline management, and collaboration with colleagues focused on growing the region. Apply Today — Let's Grow Together If you're ready to bring your sales energy, communication skills, and competitive drive to a role that rewards initiative and results, we'd love to connect. Even if there isn't an immediate opening in your market today, we are always looking to meet talented Inside Sales professionals. By applying, you'll join our talent network. “At Jani-King, we don't just build careers — we build opportunity.” Employment with Jani-King International may be contingent upon successful completion of a background screening conducted in accordance with applicable law. Jani-King International is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. NO RECRUITERS OR PHONE CALLS, PLEASE

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY This position provides a variety of outpatient psychiatric treatment services to persons with a broad range of psychiatric disorders. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Provide individual, couple, marital and family psychotherapy according to the needs of the client., • Develop a complete psychosocial assessment and provide a DSM-V/ICD 10 diagnosis for each client., • Develop a comprehensive treatment plan for each client and revise the treatment plan at periodic intervals as required by NYS Office of Mental Health regulations., • Maintain written documentation of all client contacts or consultations, including a progress note for each session., • Complete required reporting forms., • Satisfy departmental productivity standards., • Make client referrals to Agency psychiatrists/PNP and coordinate and monitor treatment recommended by the psychiatrists/PNP., • Collaborate with clients’ existing supports, both personal and professional, while providing referral and linkage to additional community resources as needed., • Facilitate informational and/or educational workshops as requested by community organizations., • Conduct client intake interviews for diagnostic and evaluative purposes., • Provide clinical supervision, if requested., • Provide supervision for graduate student interns, if requested., • Submit necessary documentation for third party insurance reimbursement, where qualified., • Participate in Agency/departmental staff meetings and professional development programs., • Participate in work groups and/or task groups., • Provide coverage for other staff members, as needed.QUALIFICATIONSEducation and Experience:, • Master’s Degree from a recognized Graduate School of Social Work or Mental Health Counseling, • NYS Certification as follows LMSW, LMHC, LCSW, LCSW-R Knowledge, Skills & Abilities: • Demonstrates knowledge upon which direct service and clinical advisement is based., • Knowledge and experience with evidence-based practices including trauma informed care framework desirable., • Ability to work effectively with people of diverse cultures, ages and economic backgrounds in a culturally responsive and sensitive manner., • Experience working with clients that are affected by behavioral health issues., • Ability to develop a treatment plan and maintain documented notes in accordance with procedure and regulations., • Possess strong verbal communication skills required to effectively interact with a broad range of individuals., • Excellent written communications skills required to maintain quality documentation., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways., • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions., • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Teamwork -Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals. WORKING CONDITIONS • A valid NYS driver’s license, access to reliable transportation, and sufficient insurance (100/300K) may be required if work involves travel to client homes., • Light physical activities and effort required working in an office environment., • Visual acuity sufficient to maintain system of files and reports., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Competitive salary of $55,000 - $58,000 annually, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO)., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities. Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview This role is responsible for prospecting and developing business sales relationships with potential clients and closing new and expanded sales agreements. This role at Paylocity works in a fast paced business environment that is very competitive and quota-driven, and targets medium-sized businesses (49-499 employees). This role requires a proactive approach to identifying and pursuing new business opportunities, with a strong emphasis on independently generating activity in the field. Success is supported by a consultative sales approach, effective prospecting techniques, persistence throughout the sales cycle, and a solid understanding of the value and impact of the solution being offered. Location Remote office residing within a Buffalo Metro territory Reports To Director of Sales Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to generate net-new business opportunities, leveraging the company’s expertise, industry profile, and knowledge of the industry, • Schedule and present Paylocity services with prospective clients, • Prepare and present proposals and provide appropriate follow-up throughout the sales process., • Organize, complete and obtain documentation required for clients to move to Paylocity system, • Work directly with internal departments to ensure smooth transition for client, • Using initiative, develop prospects through telemarketing, referrals, professional and personal contacts and other sources, • Build and maintain relationships within the Broker channel as well as other referral sources, • Maintain contact with existing customers to determine needs for additional services, • Attend trade shows, conferences and other events to promote Paylocity services, • Meet or exceed quarterly and annual sales quota for your territory, • HS diploma or equivalent required. College degree strongly desired, • 3-5 years’ experience in a sales position, • Ability to succeed in a competitive environment, • Ability to maintain high activity standards, • Proven track record of sales success, • Critical thinking and decision-making skills required in order to handle objections and unexpected situations that may arise throughout the sales cycle, • Customer service orientation, • Strong presentation skills, • Strong written and oral communication skills, • Strong organizational and time management skills, • Mobility required for sitting, standing and walking, • Mobility required for driving to prospective client sites, • Manual/finger dexterity required in both hands to operate computer keyboard and manipulate small objects, • Sensory ability required to see, hear and touch, • Mental effort required for reading, writing, visualization, calculation and analysis We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $57,900 - $107,500 /yr ; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for our variable commission plan, annual bonus, and restricted stock until grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws Requirements:

Job DescriptionDescription: About FastBridge Fiber: FastBridge Fiber is a rapidly growing fiber-optic internet provider delivering ultra-fast, reliable connectivity through our newly built, all-fiber network. We’re transforming how communities connect and we’re looking for driven, people-focused individuals to help lead that growth. About the Role: Ready to be the face of a fast-growing fiber internet company? As a Community Fiber Representative, you’ll play a key role in expanding FastBridge Fiber’s presence by connecting directly with residents in your assigned territory. This is a highly interactive, field-based sales role where your energy, hustle, and ability to build relationships directly impact your success. You’ll engage homeowners through face-to-face conversations, educate them on the benefits of fiber internet, and guide them through the signup process all while building lasting connections in the community. No prior sales experience? No problem. We provide hands-on training and ongoing support to help you succeed from day one. What You’ll Do: · Engage directly with homeowners through door-to-door outreach and in-person conversations. · Educate residents on the benefits of FastBridge Fiber internet and services. · Generate leads, referrals, and new customer sign-ups within your territory. · Distribute marketing materials such as door hangers and community information. · Represent FastBridge Fiber at local events, pop-ups, and community initiatives. · Consistently meet or exceed weekly and monthly performance goals. · Maintain a positive, professional, and customer-first attitude in every interaction. What to Expect: · Schedule: Primarily Monday–Friday, 10:00 AM – 6:30 PM (some flexibility for evenings, weekends, and events) · End of Month or Launch schedule can flatulate. · Travel could be required. · A fully field-based role, no desk required. · A fast-paced, team-oriented, and performance-driven environment · Ongoing coaching, training, and career development opportunities · Territory-based work with opportunities to expand as we grow. Compensation & Benefits: · $20/hour base pay paid weekly · Uncapped Commissions paid monthly. · On Target earnings: $80,000-$100,000+ annually · Clear path for Career advancement · Medical, Dental and Vision insurance · 401 K Plan · Paid time off and company holidays · Supportive, competitive, and fun team culture Requirements: What we are looking for: • A strong desire to succeed in a performance-based sales role., • Confident, outgoing personality with the ability to approach new people., • Self-motivated with excellent time management skills, • Comfortable working outdoors and walking neighborhoods daily., • Resilient and positive attitude when facing rejection. · Valid driver’s license and reliable transportation · Ability to pass a background check. · Ability to walk and stand for extended periods. · Willingness to work a flexible schedule as needed. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Why FastBridge Fiber: We’re bringing next-generation internet to communities that have been underserved for too long. At FastBridge Fiber, your work directly impacts how people live, work, and stay connected. We work hard, celebrate wins, and grow together

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY The Care Coordinator-HH+ works with an assigned caseload of clients who are enrolled in the health home program and qualify for Health Home Plus (HH+). The Care Coordinator- HH+ is responsible for delivering an enhanced level of care coordination services to HH+ clients, including at least two (2) face-to-face visits per month and two (2) other core services. Clients enrolled in HH+ may also be enrolled in the Health and Recovery Plan (HARP). For HH+ clients that are also enrolled in HARP, the Care Coordinator- HH+ also assists with accessing Home and Community Based Services (HCBS) and Community Oriented Recovery and Empowerment Services (CORE). The Care Coordinator-HH+ conducts the NYS Eligibility Assessment, develops, and maintains the HCBS Plan of Care, and links clients to HCBS and CORE providers in the community. The Care Coordinator- HH+ also provides education to clients about HARP benefits and assists other care coordinators at JFS with linking their HARP enrolled clients to HARP services. WHAT YOU'LL DO A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Maintain a caseload of clients enrolled in Health Home Plus (HH+) and HARP and provide care coordination services in compliance with health home policy and standards of care., • Work with the program manager to determine and establish HH+ eligibility for each client on their assigned caseload., • Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices., • Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care., • Complete crisis plan with all client on assigned caseload and review with client at least annually., • Conduct annual case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals., • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account., • Monitor the delivery of HCBS services to ensure clients are following through with goals identified in their HCBS care plans., • Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation., • Works closely with the interdisciplinary care team including primary care providers, medical specialists, mental health providers, residential services, substance abuse treatment program, etc., • Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals., • Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Collaborate and case conference with the MCO HARP Care Manager, HCBS, and CORE providers to ensure on-going client linkage and engagement in HCBS and CORE., • Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES., • Provide education to other members of the Care Coordination Division team on HARP, HCBS, and CORE and assists with transferring of newly HAREP enrolled clients between caseloads as needed., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required., • Effectively support health home programs on an as needed basis. QUALIFICATIONS Education and Experience: • Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND, • Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses OR • Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population. Knowledge, Skills & Abilities: • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Bilingual skills desirable. English speaking and writing fluency required., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000., • Light physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $27.00 to $29.00 hourly, commensurate with experience and qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionCompany Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. Job Description We are looking for an Automation Product Specialist to join our Rexel, USA team in Cheektowaga, NY! Summary: The Industrial Automation Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services. What You'll Do: • Meet or exceed sales goals of assigned technology offer, • Develop sales strategies, promotions, programs, and plans for sales growth, • Develop annual performance goals, objectives, and sales action plans, • Prepare periodic sales funnel, weekly sales reports, etc., • Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities, • Establish relationships with sales and customers to better understand sales potential, • Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.), • Work with sales to establish joint strategies and activities, • Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting, • Create and present technical and commercial training for internal and external customers, • Describe or demonstrate product to customers, • Follow up on all business leads assigned by management, marketing, technical department, or supplier partners, • Acquire, use, and continuously develop personal technical knowledge, • Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery, • Work with prospective customers to move projects through the sales cycle to conclusion, • Properly prepare for sales calls, customers events, etc., • Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems Qualifications What You'll Need • 5+ years of equivalent experience, • Electrical distribution industry or related experience required, • Valid Driver’s License, • High School or GED - Required, • Intermediate/advanced computer skills, specifically with Excel/Outlook/Word, • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations, • Ability to write reports, business correspondence, and procedure manuals, • Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public, • Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel, • Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility Additional Information Physical Demands: • Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%, • Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%, • Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%, • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%, • Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%, • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently – 21% to 50%, • Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20% For the state of New York only, the pay range is $70K to $85K, depending upon qualifications, experience and other considerations permitted by law. Our Benefits Include: • Medical, Dental, and Vision Insurance, • Life Insurance, • Short-Term and Long-Term Disability Insurance, • 401K with Employer Match, • Paid vacation and sick time, • Paid company holidays plus flexible personal days per year, • Tuition Reimbursement, • Health & Wellness Programs, • Flexible Spending Accounts, • HSA Accounts, • Commuter Transit Benefits, • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few., • Employee Discount Programs, • Professional Training & Development Programs, • Career Advancement Opportunities – We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Job Description Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business! The Construction Equipment Sales Representative is a professional sales position in which one is required to sell wholesale equipment utilizing diverse outreach methods to connect with prospective customers within your assigned territory. This position will be assigned the Cattaraugus/Chautaugua counties, plus. Successful Sales Representatives will establish long-lasting customer relationships, assist customers with equipment management, and be a resource to your customers when resolving product issues. You will be expected to help increase the sales, profit, and productivity of each customer by offering large capital equipment. Qualifications • Prior experience with heavy agriculture equipment and/or construction equipment required., • Proven sales success in which goals were achieved or exceeded., • Problem-solving skills., • Strong independent work ethic, able to collaborate with internal staff to achieve individual as well as branch goals., • Excellent customer service skills; a builder of relationships., • Clear and concise communications., • A strong sense of urgency, focusing on time & territory management., • Dedicatedly identify and engage prospective customers and offer assistance or direction to any customer who could benefit from our services., • Assist customers by asking questions and listening carefully to their responses., • Explain product performance, application, and benefits to prospective customers., • Describe all equipment options available for customer purchases., • Build strong rapport and life-long relationships with customers., • Effectively overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards., • Base + Commission Pay Structure, • Competitive Pay Plan, • Monthly vehicle reimbursement of $675 plus mileage, • Medical, Dental & Vision Insurance, • Health Savings Account (Employer + Employee Contributions), • Accident & Disease Insurance, • 401K Plan + Match, • Competitive Paid Time Off Policy, • Short/Long Term Disability #IND123 Pay is commensurate with the applicant's experience, as it relates to the position. Pay Transparency$50,000—$150,000 USD

Job Description Next HR: Our Story We are a growing provider of payroll and human resources solutions, dedicated to helping businesses streamline operations, stay compliant, and deliver a great employee experience. Next HR Solutions combines innovative technology and first-class support to create a single solution that addresses every facet of the employee life cycle. About the Role The Sales Representative is responsible for driving new business acquisition and supporting revenue growth within the small- to mid-sized business market. This role focuses on identifying prospects, building relationships, and delivering tailored solutions in the payroll, HR, and workforce management space. The ideal candidate is self-motivated, results driven, and skilled in managing the full sales cycle. Key Responsibilities • Prospect, identify, and develop new business opportunities through outbound efforts, networking, and referrals., • Manage the full sales cycle from initial outreach through closing, including needs assessment, product demonstrations, and proposal delivery., • Meet or exceed monthly and annual sales targets., • Build and maintain strong relationships with prospects, clients, and referral partners., • Maintain an active and accurate sales pipeline, including timely updates in CRM systems., • Collaborate with internal teams to ensure alignment and a smooth client onboarding experience., • Stay informed on industry trends, competitor offerings, and market conditions., • Effectively communicate the value of products and services to prospective clients., • Provide high quality, professional customer experience throughout the sales process., • Participate in ongoing training and development to enhance product knowledge and sales skills. Qualifications • 3–5+ years of sales experience, preferably in payroll, HRIS, benefits, or SaaS., • Strong understanding of payroll and HR compliance concepts (preferred)., • Proven track record of meeting or exceeding sales quotas., • Excellent communication, negotiation, and presentation skills., • Proficiency with CRM tools (e.g., Salesforce, HubSpot)., • Competitive base salary + commission structure, • Health, dental, and vision insurance, • Paid time off (PTO) and paid holidays, • 401(k) retirement plan with company match, • Ongoing training and professional development, • Opportunities for advancement in a growing company

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY A Critical Time Intervention (CTI) Nurse plays a vital role in delivering support to individuals in the critical transition periods, such as moving from institutional care (like hospitals or shelters) to community settings. The Critical Time Intervention Nurse will work as part of a multidisciplinary team to provide nursing care and support for individuals during critical transitions. The role involves addressing physical health needs, mental health concerns, and coordinating care to ensure a seamless transition from institutional settings to community living. The CTI Nurse will collaborate closely with case managers, social workers, and other healthcare professionals to ensure clients receive comprehensive support. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. • Work closely with the CTI team to develop individualized care plans for each client., • Ensure clients have access to necessary medical services, such as follow-up appointments, prescriptions, and referrals to specialists., • Conduct comprehensive health assessments for clients, including physical, mental, and behavioral health evaluations., • Assist clients with accessing community healthcare resources, including doctors, therapists, and medical facilities., • Facilitate referrals for additional services, such as addiction treatment, housing assistance, or mental health support, as needed., • Educate clients on managing chronic health conditions, medication adherence, and lifestyle changes to support their well-being., • Offer guidance on maintaining health and self-care, focusing on preventive care., • Empower clients to make informed decisions about their health and treatment options. Accurately document all interactions with clients and all efforts made towards client engagement., • Provide clinical support during crisis situations, including medication management and stabilizing physical or emotional health crises., • Act as a resource for clients in times of stress or uncertainty, offering immediate nursing interventions or referrals., • Collaborate with social workers, case managers, and other healthcare professionals to ensure a holistic approach to client care., • Participate in regular team meetings to discuss case progress, share insights, and address client needs., • Assist with developing discharge plans and ensuring clients are connected to necessary supports in the community., • Submit all progress notes within 48 hours of the client encounter., • Complete necessary documentation for legal, health, and social service purposes, ensuring compliance with privacy regulations (e.g., HIPAA)., • Report any changes in client condition to appropriate team members and healthcare providers., • Advocate for clients' healthcare needs, ensuring that they receive adequate medical care and mental health support., • Support clients in navigating the healthcare system, including insurance or Medicaid-related issues., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required.QUALIFICATIONSEducation and Experience:, • Bachelor’s degree in nursing (BSN) required; associate’s degree in nursing (ADN) may be considered with additional experience., • Must have active New York State licensure., • Minimum of 2-3 years of nursing experience, preferably in community health, mental health, or social services., • Strong clinical assessment and nursing skills., • Knowledge of medication management, including psychotropic medications., • Knowledge of mental health, substance use, housing, and social service systems., • Ability to work under pressure in high-stress situations, with strong crisis intervention skills., • Excellent communication, interpersonal, and crisis management skills., • Experience with case management and client-centered care models., • Ability to analyze and use data to improve program delivery., • Familiarity with case management software and documentation systems, • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment., • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems., • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $65,000 - $70,000 annually, commensurate with experience & qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to a paid agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

Flexible Schedule / Competitive Pay / 100% employer-covered health insurance / 401(k) matching / Unlimited PTO / Mental & Physical Wellness Access / Work-Life Balance - As a Customer/Patient Support Representative, you will: Provide exceptional customer service to patients and customers through pho

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