Customer support representative jobs in Rochester, New York - Page 2Create job alerts

___ Description At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future. Commercialization Manager LOCATION: COE SUMMARY: This role provides cross-functional execution and support that drive APC performance and optimizes our business processes between finance, plant operations, R&D, supply chain, demand & production planning. Lead and ensure that projects meet established success criteria in a timely manner. Provide continuing technical support for existing brands. Manages tasks and activities associated with the commercialization of new products or technologies. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Monitors status of key deliverables., • Works with stakeholders to resolve unexpected events as necessary, while ensuring successful deliverable dates occur as scheduled., • Interact with R&D teams, functional support and geographic managers to consider and plan for commercialization support., • Produce weekly reporting and plans that capture upcoming milestones, events and key deliverables., • Partner with Leadership to set the business technology agenda, closing the gap between translating the business needs into suitable technology solves., • Ensure on-time delivery of roadmap via effective project & stakeholder management., • Develop and deliver timely and concise training sessions with appropriate materials to ensure clear understanding of new enhancements / features / or systems for Global Commercialization., • Manages Customer Service Group. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous experience and strong mind set in Customer Service, continuous improvement and change management. Requires exemplary oral and written communication skills to influence and negotiate timetables, solutions to technical problems and design modifications, costs, and technical concepts to leadership. Organizational Leadership and Change Management. Act as the voice of the customer by understanding how our products fit into customers' needs and business processes. EDUCATION and/or EXPERIENCE Bachelor's degree (B.S.) or equivalent from two-year college or technical school; or equivalent, 5-10 years of Customer Service Management Technical operations management and/or Development and business experience. Combination of education and experience preferred. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. While doing inventory you stand, climb, stoop frequently. While putting parts away you lift parts that usually weigh 1lb. to 35lbs. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: . Salary Description $100,000 - $140,000

Classification: Exempt for Base of 22/hr plus Commission routes, Non-Exempt for hourly routes. We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Essential Functions: • Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix., • Actively participate in promotions and contests, training and audits., • Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis., • Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision., • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections., • Handle and process customer payments. Keep route paperwork current., • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products., • Monitor and report competitive activity. Keep service agreements current and renewed., • Return from route and off load soiled textiles in the receiving area of facility., • Accurately prepare route paperwork and follow check-in procedures., • Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions: • Have and maintain a valid drivers license, CDL when applicable., • Have and maintain a driving record free of chargeable accidents, speeding or safety violations., • Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving., • Demonstrate excellent skills in customer service and route sales., • Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player., • Recognize colors, sizes and types of product and count, add and subtract accurately. Education: • High School graduation or similar experience. Travel Requirements: • Daily, by delivery vehicle within a route. Typical Environmental Conditions: • Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot., • Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: • Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing. For a general description of benefits that are being offered for this position, please visit alsco.com/benefits. Alsco is an Affirmative Action/Equal Employment Opportunity Employer. Revised: 04/29/22 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

___ Description At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future. LOCATION: Remote - Upstate/Downstate NY areas SUMMARY: The Digital Account Manager will meet the goals of APC and its customers. This role is responsible for executing strategies to expand American Packaging's presence within the assigned territory or market and grow Digitally Printed Packaging revenue through effective sales techniques, strong customer relationships, and consistent communication. The Digital Account Manager will ensure timely and exceptional service solutions and will independently manage and grow Digital accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Build strong product and customer knowledge, offering creative solutions to internal and external customers., • Active pipeline development, identify key decision-makers and collaborate with business partners to secure opportunities., • Manage accounts, develop and implement plans to increase market share., • Develop strategies for NBOs and monitor their status in CRM/commercialization systems., • Coordinate activities with Customer Service and Graphics., • Administer pricing policies to maximize profitability and leverage commercialization tools to request or execute quotes., • Set sales goals, prepare tailored proposals, and follow up with customers., • Facilitate product development and ensure customer satisfaction., • Develop sales plans, complete quarterly/monthly reports, and participate in industry events., • Qualify leads and provide updates to Sales Leadership., • Maintain CRM data promptly with accuracy and conduct market research for new opportunities., • Ownership over AR collections where needed and support customer through urgent requests and quality issues to resolution. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. S.) from four-year college or university in Business, Sales, or Marketing or relevant field. A person should have above average analytical and organizational skills, be able to prioritize duties, and communicate well. 2+ years proven selling and relationship building experience preferred. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure documents. Ability to effectively present information, including financial information, and respond to questions from top management, managers, general users and customers. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These demands include: • Remaining in a stationary position for extended periods of time and travel., • Moving through APC and customer facilities safety., • Operate office machines such as computers, copiers, fax machines, etc., • Frequently communicates with co-workers; must be able to exchange accurate information in these situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Excel in a fast-paced dynamic environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: . Salary Description $55,000K - 65,000K/year

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Candidate must have a valid 19-A certification, in accordance with state requirements, to be considered for this position Responsibilities: * Conduct and document required behind-the-wheel training for drivers. * Assist in driver recruitment process. * Conduct and/or participate in monthly safety meetings. * Conduct and document semi-annual behind-the-wheel driver evaluations. * Participate in the development and administration of customer safety awareness programs, and company-sponsored safety programs. * Review driver records from the state for violations and take appropriate corrective action. * Coordinate with safety and training supervisor to notify drivers of upcoming licenses and/or certificate expiration dates. * Review VCRs and perform administrative safety duties as needed. * Investigate, report and record vehicle accidents, work-related injuries and incidents. * Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager * Other duties as assigned Company name is: Durham School Services The pay for this position is $27.00-$29.48 per hour. Qualifications * High school diploma or GED * Commercial driving experience required. * Thorough knowledge of Company regulations and state and laws relating to student transportation. * Appropriate vehicle class license, current medical and school bus driver's certificate. * Ability to interface and communicate with all types of individuals.. * Must be knowledgeable of adult training techniques. * Computer literacy, preferably in word processing and spreadsheets, excellent interpersonal skills, well developed written and verbal communication skills. Basic math skills, * Multi-tasking and time and priority management skills to balance conflicting demands related to customer care and routing. Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers. We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. Company name is: Durham School Services

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Cellular Sales: Call Center Representative Customer Service | Business Development Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale. Our more than 7000 team members operate over 770 retail locations in 32 states offering a premium level of customer service. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals. Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success. If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team! JOB DESCRIPTION $17- $20 per hour depending on experience and skill level. Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions • Follow up on distributed leads, • Generate store traffic and contribute to the markets success, • Handle customer inquiries both by phone and text, • Support sales force by generating sales leads, • Follow communication scripts when handing different topics, • Research required information using available resources, • Provide customers with product and service information, • Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner., • Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals., • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines., • Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience • High School diploma or GED Preferred Education and Experience • Previous office experience, • Proficient in Microsoft Office, • Knowledge of customer service principles and practices, • Experience in a call center or customer service environment, • Data entry and typing skills (including 10 key) Essentials • Positive attitude, • High school diploma or equivalent; college degree preferred, • Minimum two years of related work experience, • Effective communication skills, • Interest and understanding of technology products and services, • Business ownership mentality Compensation • The highest in the wireless industry

Are you looking for a lucrative career where you can make a big difference in the health of others. Does a patient-focused, innovation-driven company that will inspire you and support your Pharmaceutical Sales Rep career sound like what you are looking for? If so, be empowered to take charge of your future and join us as a one of our Pharmaceutical Sales Rep team members. Each one of our professional Pharmaceutical Sales Representatives educates, promotes and sells pharmaceutical/healthcare products to Physicians and other specialized medical or healthcare providers. If you join our team as a Pharmaceutical Sales Representative you will manage your territory in order to maintain existing physician groups, clinics and proprietary primary care offices. As a member of the Pharmaceutical Sales Rep team, you will work closely with management and others to achieve sales goals and objectives. Our company provides quality consultative service, coordinate and integrate outside alliances, as well as other internal personnel and resources to fit customer needs. We have an unwavering dedication to put people first and we strive toward Better Health and a Brighter Future for people through leading innovation in medicine. Pharmaceutical sales is an excellent career choice for job-seekers because it offers excellent potential -- in career growth, income, and benefits. Pharmaceutical Sales Rep Major Responsibilities: Each one of our Pharmaceutical Sales Representative must manage territory accounts and identifies the key decision makers. As a Pharmaceutical Sales Rep you must inform highly influential physicians about the details of pharmaceutical and medical products. As one of our Pharmaceutical Sales Reps you must know how to balance time needed in front of customers in order to achieve expected results. It is vital to keep your skills and product knowledge updated. As one of our Pharmaceutical Sales Representatives you must know how to plan and know how to compete and win in a healthcare market place. Pharmaceutical Sales Rep Major Duties: • Customer focus/Building Positive Relationships-Penetration of large accounts and identifying key decision makers., • Creative thought process in developing a customer base., • Create territory plan including goals and resource allocation (coverage, sampling, grant/education proposals, etc. for key customers)., • Gain formulary acceptance/compliance with managed care accounts., • Scientific understanding of clinical papers., • Teaming with customers as a business partner-proactive in seeking out potential customers, maintain knowledge of long term trends and patterns to create account business plans, • Utilize consultative skills in assisting customer with their business Pharmaceutical Sales Rep Requirements/Experience/Qualifications: * • Some sales experience and/or abilities, • Consultative selling experience preferred., • Must be able to work remotely and the ability to use ZOOM software., • Excellent written and oral communication skills., • Ability to target health professionals to maximize sales growth and increase product volume., • Posses effective selling skills and product knowledge to influence targeted health care professionals to prescribe promoted products., • Develop and execute plans to maximize selling resources., • Pre-call plan to match health care professionals' (HCP) needs., • Leverage data and customer knowledge to build discussions around HCP's and patients' needs., • Actively pursue continuous learning and professional development on efficient sales, communication and product knowledge training., • Perform company business in accordance with all regulations and policies and procedures., • Demonstrate high ethical and professional standards at all times. Here, every Pharmaceutical Sales Rep matter and you will be a vital contributor to our inspiring, bold mission. If you are qualified, you will hear back from our Human Resource staff to proceed in the hiring process. We are a EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws.

We are currently hiring a full time,Brewery RepresentativeinRochester, NY.The territory oversees accounts in Rochester and surrounding suburbs southwest of the city including Le Roy and Batavia. The ideal candidatemustlive in Rochester, Batavia or surrounding areas*. The Brewery Representative works autonomously to focus on developing new accounts and maintaining current accounts within the industry. A high emphasis is placed on increasing the availability and visibility of products in new and existing accounts by using consultative sales tactics. *Please note thatwhile this position is listed as "working remotely", our sales positions are field based and require you to live within the territory listed to visit accounts, unless explicitly stated otherwise. What You'll Brew: • Sell our entire Boston Beer Company (BBC) product portfolio, • 100% focus on selling products and/or upgrading number of product lines in retail accounts (bars/restaurants, liquor/grocery stores/convenient stores), • Identifying major accounts that are not currently selling BBC products, and developing a plan to establish business with such accounts, • Improving conditions and merchandise accounts by building displays, resetting coolers, and displaying point-of-sale items to increase visibility of the brand, • Partnering with distributors to ensure orders are placed, products are received, and business is growing at accounts, • Conducting waitstaff / bartender educations, beer tastings and evening promotions, • Working conditions vary greatly day to day due to customer facing nature of role, • May be the periodic requirement to work weekends and holidays to support the needs of the business, • Occasional travel for meetings and trainings, • 1+ years of proven results-oriented experience in outside sales or within the food & beverage industry, • An intense competitive spirit with an assertive, confident personality, • Valid driver's license, registered and insured vehicle, and ability to drive to and from accounts continuously, • Ability to lift and move cases of beer frequently, • Ability to climb, kneel, and stoop to arrange and display point-of-sale frequently Preferred Qualifications:, • Bachelor's degree Level: 8 At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the salary range is between $47,000 and $62,000. However, it's important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance, and certain sales roles might include a car allowance. Some Perks: Our people are our most important "ingredient." We hire the best talent; and we reward, develop, and retain them too. In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:, • Tuition reimbursement, • Fertility/adoption support, • Free financial coaching, • Health & wellness program and discounts, • Professional development & training #LI-EB1 , • Job Identification 16202, • Job Category Field Sales, • Posting Date 01/13/2026, 06:37 PM, • Job Schedule Full time, • Locations Working Remotely (Remote)

High school diploma or equivalent.

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution ti

A travel services company is seeking a Remote Travel Client Support Representative to assist travelers with their needs. Key responsibilities include communicating with clients, reviewing travel details, and providing accurate information. Ideal candidates should possess strong customer service and

Job DescriptionDescription: Position Type: Full-time | Monday–Friday (no weekends) About Us VP Supply is a leading applied HVAC manufacturer’s representative specializing in commercial HVAC solutions, including VRF systems. We support both installing contractors and direct service customers by delivering expert service, technical excellence, and long-term system performance. Our team works closely with factory engineering and technical support groups to solve complex challenges in the field. Position Summary We are seeking a Commercial Service Technician to serve as a primary service resource for our contractors and direct service customers. This technician will perform advanced diagnostics, repairs, startups, and ongoing system maintenance for VRF equipment across commercial applications. The role combines field service work with close collaboration alongside our elite technical support team and direct access to factory-level resources and training. This is a true service position for technicians who enjoy complex problem-solving, hands-on repairs, and working with top-tier VRF technology. Key Responsibilities • Perform advanced troubleshooting, diagnosis, and repair of commercial VRF systems, • Provide service support to installing contractors and direct service customers, • Execute startups, commissioning, and performance verification for new VRF installations alongside our technical support team., • Maintain and service HVAC equipment in company-owned facilities, • Handle warranty-related service work, repairs, and documentation, • Work closely with internal technical support staff, • Utilize technical documentation, software tools, and diagnostic resources, • Communicate findings clearly to customers, contractors, and internal teams, • Maintain accurate service records and reports, • Travel locally and regionally to customer job sites as requiredRequirements: Required Qualifications • 3-5 years of commercial HVAC service experience, • Strong diagnostic and repair skills in refrigeration, electrical systems, and controls, • Ability to interpret complex wiring diagrams, piping layouts, and control schematics, • EPA Universal Certification, • Valid driver’s license and acceptable driving record, • Strong communication and customer service skillsPreferred Qualifications, • Experience performing repairs on VRF systems (compressors, boards, inverter drives, etc.), • Factory VRF training or certifications, • BAS / controls integration experience, • Startup and commissioning experience on commercial systems Compensation & Benefits • $80,000 - $95,000, • Company vehicle, • Comprehensive benefits package (medical, dental, vision), • 401(k) with company match, • Paid time off and paid holidays, • Factory level training and ongoing professional development, • Long-term growth opportunities within our organization

Exciting opportunity in food delivery! Patrique Mercier Recruitment ES is on the lookout for a Polish-speaking customer support representative for our food delivery service department located in beautiful Greece! If you are fluent in Polish and passionate about the food industry, this is the ideal r

We are seeking a Customer Service Specialist to join our dynamic team in Rochester, NY. Proven background in customer service, support, or client relations. As a key representative of Alphabe Insight, you will handle client inquiries, provide tailored solutions, and ensure a seamless service process

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion. As a Customer Service Representative II (CSR II), you are responsible for assisting internal and external customers and sales representatives with order entry

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Were also dedicated to giving back to the community. Each quarter, our team enjoys office outings that are often tied to volunteer opportunities like food drives or supporting local schools. Other times, its simply about having fun togetherwhether thats catching a movie, going to a baseball game, or enjoying time outside the office. One of the unique perks of working here is our Lets Make A Deal promotion around sales achievements. Team members can earn personalized rewards such as car detailing, weekend getaways, and moremaking success both motivating and rewarding. We are consistently ranked among the top three insurance agencies in Rochester, and were committed to fostering a culture of growth, professionalism, and winning together as a team. ROLE DESCRIPTION: The Dominic Agostini Agency is a growing agency in the Greater Rochester area. Currently with three locations throughout Monroe County, our agency has a long history of solid growth and high customer satisfaction. We provide on-site training for all new representatives! As a Customer Service Representative with the Dominic Agostini Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solving

Flexible Schedule / Competitive Pay / 100% employer-covered health insurance / 401(k) matching / Unlimited PTO / Mental & Physical Wellness Access / Work-Life Balance - As a Customer/Patient Support Representative, you will: Provide exceptional customer service to patients and customers through pho

We're growing! Our established Insurance & Financial Services Agency in Rochester, NY is looking for an Experienced Customer Service / Sales Support Representative to join our team. If you have experience in Insurance, Financial services, Sales or Customer Service and are looking for a positive, tea

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST • Talking to many different types of people from across the country, • Answering inbound phone calls from customers related to billing inquiries, • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards, • Establishing and growing professional, positive relationships with Spectrum customers, • Collaborating with management on customer issue escalations, • Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Customer Service Representative Home Solutions Advisor and Office Support.You will serve as the essential first point of contact for our clients, acting as the face and voice of a trusted community brand.This role allows you to drive operational excellence by bridging the gap between customer needs

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST Talking to many different types of people from across the country Answering inbound phone calls from customers related to billing inquiries Empathizing with customers while accurately addressing their billing needs and meeting our high customer service stand

Manufacturing Quality Manager- Rochester, NY- Onsite, Base and Bonus~ This Jobot Job is hosted by: Alicia Blake Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $110,000 per year A bit about us: Innovative design, rapid prototyping and lean manufacturing for aerospace, defense, medical and industrial applications worldwide Why join us? We are a high-mix, low- to medium-volume contract manufacturer focusing on complex circuit card assemblies, microelectronics (hybrids), integration, and mechanical assembly for the Aerospace & Defense, Industrial, Medical, and Commercial markets. Provides engineering, product development, rapid prototyping, and lean, innovative manufacturing, along with testing, material management, and turnkey solutions. ACT, based in Rochester, NY, has more than 25 years’ experience in contract manufacturing. Job Details full-time on-site Rochester,NY The Quality Manager leads the organization's Quality Management System (QMS), oversees Quality Assurance operations, and drives Quality Engineering initiatives that support manufacturing excellence. This role ensures compliance with customer, commercial, and military requirements while fostering a culture of continuous improvement, operational efficiency, and high performance. The Quality Manager supervises QA staff, leads audits, manages supplier and customer quality interactions, and implements robust quality processes that support product reliability and organizational goals. Key Responsibilities Serve as the Management Representative for the QMS, ensuring compliance with AS9100 and ISO 9001 standards. Lead third-party surveillance audits and maintain certification readiness. Develop, update, and maintain QMS procedures, work instructions, and documentation. Conduct internal audits and lead quarterly Management Review Meetings. Review and control customer quality requirements throughout the project lifecycle. Manage daily operations of the Quality Assurance department, including staffing, scheduling, and performance management. Maintain and enforce quality assurance processes to ensure product conformity and on-time delivery. Define and manage end-to-end test environments, including tools, methods, and processes. Evaluate services and processes to identify deficiencies and implement improvements. Design and implement manufacturing processes, equipment, and quality procedures. Support testing of processes and products to ensure compliance with customer, commercial, and military requirements. Assist in identifying and delivering quality-related training across the organization. Participate in plant continuous improvement initiatives and support layout changes to improve flow and reduce waste. Participate in supplier evaluation, selection, approval, and performance management. Administer Customer Source Surveillance Audits. Interface with customers to review quality requirements, First Article expectations, and corrective action progress. Lead and participate in MRB, CAB, and Engineering Change Control Board activities. Drive root-cause analysis and implement corrective and preventive actions. Promote Lean initiatives including 5S, Value Stream Mapping, and Visual Factory. Track and report organizational performance metrics and quality objectives. Requirements Bachelor's degree in a related field. 8+ years of relevant technical experience and 4-6 years of management experience. Experience with AS9100 and ISO 9001 standards required. Background in aerospace, defense, electronics manufacturing, or engineering preferred. Proficiency with ERP systems (e.g., M1), Microsoft Word, and Excel. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Sp

Support process improvements and contribute to service excellence initiatives. Proven background in customer service, support, or client relations. As a key representative of Alphabe Insight, you will handle client inquiries, provide tailored solutions, and ensure a seamless service process that ref

Customer Service Representative - Home Solutions Advisor and Office Support. Proven track record of high-level customer service and professional communication skills. Familiarity with ServiceTitan or similar service-based management software.

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. Key Responsibilities Assist clients remotely via email, phone, and messaging platforms Answer travel-related inquiries in a clear, professional, and friendly manner Support itinerary up

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Dental insurance, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off Benefits • Paid Training, • Careers Advancement Opportunities, • Flexible Scheduling, • Competitive Compensation, • Year-Round Work, • Assisting the Service Manager in the planning, organization, motivation, control and coordination of human and other resources in support of the departmental jobs, assignments, and sales., • Leading by example an ad hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task., • Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required., • Training Service Department and other Hawn Heating & Air Conditioning, Inc. employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols., • Conducting quality control inspections of Hawn Heating & Air Conditioning, Inc. service jobs, monitoring the technical progress of newly assigned service employees, including start-up oversight., • Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts., • Developing lead referrals for Hawn Heating & Air Conditioning, Inc. sales staff., • Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned., • Assisting the Service Manager with administration, dispatching, and on-site evaluation work., • High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration., • Five or more years of successful and full-time HVACR experience, either as a commercial service or commercial installation technician., • Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all Hawn Heating & Air Conditioning, Inc. employees., • Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in (state)., • Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities., • Current (state) operator's license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Hawn Heating & Air Conditioning, Inc. insurance carrier, • Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts., • Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints.

Job DescriptionBenefits: • 401(k), • Company car, • Free uniforms, • Health insurance, • Paid time off, • Paid Training, • Careers Advancement Opportunities, • Flexible Scheduling, • Competitive Compensation, • Year-Round Work, • Serving as a member of Installation Department teams which are organized to conduct HVACR installation jobs in an efficient and timely manner., • Performing routine HVACR installation activities without direct oversight or on-site assistance., • Assisting Senior Installation Technicians in training of new employees on installation related subjects, including callback prevention and installation protocols., • Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and referrals for the sales staff., • Conducting non-installation work in support of the IAQ and Service Departments, as assigned., • High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration., • One or more years of successful and full-time HVACR experience, either as a service or commercial installation technician., • Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and clearly communicate with residential, commercial, and industrial customers, suppliers, and other employees., • Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions., • Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities., • Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts., • Current (state) operator's license and the ability to operate all types of vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current insurance carrier., • Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Handyman is known for exceptional service, quality work, and our "Done Right Promise. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems. Handyman as a Customer Service Representative.

Job DescriptionDescription: Are you a skilled surveyor with a passion for precision and a knack for problem-solving? Fisher Associates is seeking a dynamic Project Surveyor to join our team! In this role, you’ll be at the heart of our projects, ensuring that our land surveying services are not only accurate but also aligned with our high standards. You’ll play a vital role in bridging the gap between different disciplines within our project teams, ensuring that every project runs smoothly from start to finish. If you’re ready to make a big impact on exciting and diverse projects, we want to hear from you! Who We Are: Fisher Associates, P.E., L.S., L.A., D.P.C. is a consulting engineering and professional services firm serving the Transportation, Land Development and Energy market sectors. Our comprehensive services include landscape architecture, planning, engineering, environmental, survey, GIS and construction representation. We are headquartered in Rochester NY, with eight offices throughout NY, PA and TX. Why a Career with Fisher Associates? • Be Heard, Be Valued: Our leadership team is accessible and welcomes your feedback and ideas., • There is No “I” in Team: Every team member matters and contributes to our success by owning their role on the team. Contribute your creative ideas and expertise to our exceptional groups., • Transparency Matters: We keep you informed with frequent communications and quarterly financial reviews., • Long-Term Client Relationships: Our goal is to build long-lasting client relationships while delivering high-quality solutions., • Community Service: We are passionate about giving back and creating a legacy of service that improves equity, access, dignity and joy for members of our diverse communities., • Work on Local Projects: Experience the positive change you create in our own community., • Diverse Project Opportunities: The diverse comprehensive services we offer translate into challenging and engaging learning & growth opportunities., • Growth is Your Journey: Advance your career with clearly defined career paths, tuition assistance and ongoing training to support your professional goals. Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. The primary function of this role is responsible for, but not limited to, the following: • Supervises survey technicians, field crews, and CADD technicians on the project team., • Performs routine and complex survey calculations and control adjustments., • Performs, assigns, or assists with records research., • Performs, assigns, or assists with CADD drafting assignments., • Analyzes boundary evidence and parcel/ROW records to determine property boundaries and Rights of Way., • Determines and documents property boundaries, easements, and land ownership details to ensure compliance with legal regulations., • Creates detailed topographic maps and surveys to provide essential data for project planning and design., • Maintains positive client relationships, understanding project requirements, and facilitating all deliverables to ensure an outstanding customer experience using Clientship Philosophy., • Provides QA/QC on survey work completed for all sectors., • Associate or Bachelor's degree in surveying, geomatics, civil engineering, or a related field., • Experience in surveying software and equipment, including AutoCAD, GPS, total stations, and data collectors., • Previous experience in land surveying, • Must be knowledgeable in all aspects of Land Surveying, including boundary determinations, control adjustments, topographic surveying/mapping, NYSDOT Standards and Procedures, and ALTA requirements., • Proficiency in AutoCAD Civil 3D and MicroStation preferred., • Exhibit behaviors that align with the Fisher Values: Aspire to Excellence, Teamwork and Respect, Owning our Results and Empowered Employees., • Aspire to excellence, consistently seek to improve, and demonstrate high-quality work at all levels., • Team player: collaborate effectively at all levels; treat coworkers, clients, and vendors with respect in all interactions; seek to listen effectively, understand others, and build trust., • Own and accept responsibility for results., • Honest, transparent, and trustworthy. Ability to identify and handle priority and/or sensitive issues with discretion and a commitment to confidentiality., • Proactive, results-oriented, self-motivated, and eager to learn., • Strong critical thinking and problem-solving skills., • Ability to consistently demonstrate sound judgement., • Excellent organizational, project management and time management skills, • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Strong attention to detail., • Exhibit flexibility with assignments, workflow, or project changes., • Listen and respond to feedback in a positive manner. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to stand and walk for long periods of time and distance., • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 50 pounds at a time., • Traveling on an occasional basis to project sites located throughout New York, • Must be able to access and navigate construction sites and job areas, • Ability to transverse uneven grounds Fisher Associates does not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local laws.

Job DescriptionPetVet Care Centers' Ridgemont Animal Hospital is currently seeking a Licensed Veterinary Technician to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities Position Overview: Join our team as a Licensed Veterinary Technician who supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records. Ridgemont Animal Hospital in Rochester, New York has been a beloved part of the community since 1984, building four decades of trusted veterinary relationships through a consistent commitment to quality, personalized care. The team offers a comprehensive range of services including wellness exams, dentistry, surgery, cold laser therapy, and in-house bathing — all delivered in a modern, welcoming environment where clients have returned with their pets for generations. Essential Position Functions: • Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging., • Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds., • Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian., • Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration., • Obtain and verify medications., • Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease., • As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs., • Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations., • Maintain medical records by documenting patients' conditions, reactions, and changes; update the database in an accurate and timely manner., • Communicate with the pet owner about the status of the patient, as directed by the veterinarian., • Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs., • Maintain inventory, place orders for needed supplies, verify, and maintain receipts., • Update job knowledge by participating in educational opportunities and reading professional journals., • Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release., • Understand and carry out oral and written directions., • Monday to Friday, 8:00 AM to 6:00 PM, • Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support., • Team Orientation: Works cooperatively with the team to address tasks and accomplish goals., • Dependability: Demonstrates responsibility in completing tasks and accomplishing goals., • Initiative: Proactively looks for the opportunity to address and follow through on work activities., • Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively., • Communication: Uses effective and appropriate methods of interacting with others., • Customer Services: Displays a desire to provide outstanding service and exceed customer expectations., • Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents., • High school diploma or GED., • Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT), • Knowledge of the preparation, monitoring, and recovery of pets receiving surgery, as well as basic pet nursing., • Ability to demonstrate and follow correct procedures in catheter placement, phlebotomy, emergency medicine, and digital radiology., • Understand and limit the potential exposure to bites, scratches, and potential injuries., • Able to restrain patients according to standard procedures., • Fill prescriptions and monitor sedation procedures as directed by the veterinarian., • Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors., • Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain., • Communicate and approach job duties in a professional and mature manner., • This is a strenuous job that requires a lot of lifting, cleaning, and constant motion., • Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking., • May include some climbing, balancing, stooping, kneeling, crouching, or crawling., • Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)., • Answer phones and perform other duties as needed by the hospital., • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position. #INDSUPPORT Pay Range$21—$26 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description Company Description Cornerstone Wealth Management is a full service firm offering investment management, retirement planning, education, planning, estate planning strategies and risk management. Role Description This is a full-time, on-site role for a Client Service Representative located in Rochester, New York Metropolitan Area. The Client Service Representative will handle day-to-day client service tasks, ensuring client inquiries are addressed promptly and professionally. Responsibilities include assisting clients with account-related questions, maintaining accurate records, coordinating with team members to resolve issues, and ensuring customer satisfaction at all times. Additional duties include helping with preparation of reports and other materials for client meetings, collecting the right documentation for opening new accounts and completing service requests, scheduling client reviews and maintaining calendars for multiple financial advisors. Qualifications • Proficiency in Client Services and Customer Service to ensure high-quality support and solutions for client inquiries., • Strong skills in Communication and Customer Satisfaction to foster positive client relationships and address their needs effectively., • Basic understanding and interest in Finance to support clients with financial and investment-related services., • Excellent organizational and time management abilities to manage multiple client requests and tasks efficiently., • Ability to work collaboratively within a team to ensure a seamless customer experience., • Experience with Microsoft Office suite, • Experience in financial services or related field is a plus

Job Description The Customer Service Representative is responsible for delivering exceptional support through various channels including phone, email, live chat, and in-person interactions. Reporting to the Customer Service Manager, Operations Manager, or Department Head, this role focuses on ensuring customer satisfaction by efficiently resolving issues and processing orders using CRM and help desk tools. The representative plays a vital role in maintaining high customer retention rates and improving overall service performance metrics. Responsibilities • Provide support via phone, email, live chat, and in-person interactions, • Resolve customer issues promptly and accurately, • Process customer orders and enter data into systems, • Communicate effectively with customers to handle complaints and inquiries, • Maintain comprehensive product knowledge to assist customers, • Collaborate with team members to improve service delivery, • Collect and report customer feedback for continuous improvement Preferred Qualifications • 1+ years of experience in customer service, • High School Diploma or equivalent, • Proficiency with Customer Relationship Management (CRM) software, • Strong communication and problem-solving skills, • Ability to multitask and manage time effectively, • Conflict resolution and teamwork abilities, • Data entry accuracy and attention to detail

Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn’t wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you’ll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you’ll develop and nurture strong customer relationships and deliver outstanding service. Every day, you’ll support customers with service orders and billing analysis. You’ll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You’ll thrive in this role if you’re an effective communicator with excellent interpersonal skills. To be successful, you’ll need to be familiar with bookkeeping practices and data management. If you’re a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.Benefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offReferral programVision insurance GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Job DescriptionSr. Commercial Services Officer Canandaigua National Bank & Trust Location: Rochester, NY What does a Commercial Services Officer at CNB do? The Commercial Services Officer at Canandaigua National Bank & Trust is responsible for managing a portfolio of commercial clients. In addition to being a trusted financial partner, the Commercial Services Officer is accountable for prospecting new business while maintaining and deepening existing client relationships. What is needed to be successful in this role? • A B.S. or B.A. degree in a related field normally required., • Specialized commercial services education and training., • A minimum of eight (8) years' experience in related positions normally required., • Proficient interpersonal relations and communicative skills., • A thorough knowledge of the features and benefits of all bank commercial products and services., • Technical knowledge sufficient to manage a large loan portfolio with very complex credits., • A working knowledge of bank operating policies and procedures which impact commercial services., • Proactively develops relationships with commercial customers of the bank with respect to deposit, financing, treasury management, commercial real estate, commercial & industrial (C&I) loans, and other banking products and services., • Maintains a thorough knowledge of the features and benefits of all bank commercial products and services to uncover customer needs and offer solutions., • Generates new business from present customers; maintains ongoing business relationships with present customers to best serve our customers., • Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers., • Assists customers with their full banking needs and provides help to customers with specific inquiries or service problems., • Attends community events as a representative of CNB to support our local community., • A Commercial Services Officer may approve or reject loan applications within individual lending authority. May serve on the Asset Review Committee and/or Officer Loan Committee as assigned by the Board of Directors., • Collaboratively establishes sales objectives with their manager on an annual basis to ensure objectives are met. Monitors individual sales performance versus objectives on a regular basis. Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our culture nurtures passionate employees and offers great rewards including: • Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners., • Paid holidays, vacation, and sick time., • Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP)., • Training & development opportunities., • Tuition assistance., • Community focused volunteer opportunities., • Award winning wellness program that promotes a solid work/life balance. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent, community bank. If you want to be a part of something special, join us today! Compensation range - $125,500 - $156,000 The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job DescriptionCompany Description In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We’re globally recognized for our innovation, and we’re A Great Place to Work-Certified™ company! INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. We expertly blend pioneering technology with a deep commitment to the environment. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more. Investing in and protecting our employees is the key to our success. Our average employee has been with us 12 years, and we recognize the significant experience and the continuous dedication of our team members. We’re actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets. Join us in coloring a safe and sustainable future! Job Description This role offers a range of $75,000 to $95,000 annually. Actual compensation will be based on qualifications such as experience, education, certifications, and skills, as well as geographic considerations. We are seeking an Inplant Manager to work at our customer's site. This person will serve as a liaison between INX and the customer and will be responsible for many functions, including maintaining INX's on-site ink room and making ink. As an Inplant Manager, you will be responsible for: • Performing technical service, color matching, ink production and dispensing ink, • Manufacturing batches of ink 100 lbs. or more., • Performing Quality Control tests on site-manufactured batches, • Inventory management and monthly consignment counts, • Maintaining customer satisfaction by superior service, • Maintaining sound relations with customers, • Ensuring that the INX representative understands any technical problems encountered by customer, resolving them immediately and documenting appropriately, • Directing, coordinating, and planning the activities of INX In-plant Technicians, • Communicating and training all INX In-plant Techs on operational procedures, assuring they are understood and implemented when applicable, • Providing continued operational support and conducting in-plant quality auditsQualifications To perform your job as expected, you will be required to: • Have a high school diploma or GED equivalent, • Demonstrate excellent verbal, written, reading comprehension and math skills, • Demonstrate proficiency with Microsoft Suite programs and other computer skills, • Have 2 to 5 years in the ink industry, plus 1 to 3 years supervisory experience, • Perform technical service, • Be able to match colors effectively and pass a color vision test, • Manufacture batches of ink under 100 lbs, • Perform Quality Control on incoming and on-site manufactured ink batches, • Previous lab, in-plant or warehouse experience, • Customer service skills, • SAP knowledge helpful Additional Information We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees. Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us! We require post-offer, pre-employment drug screens, physicals, and background checks. Equal Opportunity Employer: disability/veteran.

Job Description Overview Who we are— Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? Here’s what Transcat has to offer— • Work that matters., • A values-based culture where people care about each other and the work they do together., • Flexibility, • Training and development to accelerate learning and career advancement., • Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE! The Calibration Service Manager is responsible for leading the strategic and operational functions of the calibration laboratory. This role ensures technical excellence, regulatory compliance, operational efficiency, and financial performance. The ideal candidate brings strong leadership, experience managing technical assets, and a proactive mindset to drive innovation, automation, and continuous improvement. This position plays a key role in production planning, customer satisfaction, and long-term business growth. Responsibilities • Oversee Lab Operations: Manage day-to-day calibration activities, ensuring quality, safety, and compliance with Transcat Quality system, ISO/IEC 17025, and other regulatory standards., • Enhance Customer Satisfaction: Collaborate with customers and Sales to deliver tailored calibration solutions and address service issues with sustainable corrective actions., • Oversee Financials & Strategy: Manage lab budget and P contribute to strategic planning, equipment investment, and long-term growth initiatives., • Lead Production Planning: Develop and execute schedules, allocate resources, and monitor throughput to meet turnaround time and production goals., • Drive Automation & Process Improvement: Identify, implement, and scale automation and digital tools to boost accuracy, efficiency, and productivity across lab functions., • Ensure Quality & Compliance: Adhere to a robust quality management system; lead internal audits and continuous improvement efforts to uphold accreditation and safety standards., • Manage Team Performance: Recruit, train, and develop staff; conduct performance reviews, support cross-training, and foster a culture of accountability and growth., • Champion Safety & Risk Management: Ensure lab safety protocols are followed and serve as the on-site Facility Safety Officer (FSO)., • Model the Company’s values to influence others to perform in an aligned manner., • Ensure training and development plans are in place and communicated to employees to drive performance improvement and career progression., • Complete and deliver accurate, thorough, and prescriptive employee performance reviews on the required timeline., • Other duties as assigned Qualifications Required Knowledge, Skills, and Abilities • Deep knowledge of calibration standards, quality systems (e.g., ISO/IEC 17025), and measurement instrumentation, • Experience with LIMS or laboratory automation platforms, • Six Sigma or Lean certification, • Strategic planning or change management experience, • Financial planning and business case development Education and Experience • Bachelor’s degree in Engineering, Metrology, or Business Management (or equivalent experience), • 5+ years of experience in a calibration lab, including 2+ years in a leadership or management role., • Experience with customer-facing roles and business planning, including P&L responsibility., • Demonstrated experience with production planning, lean manufacturing, and automation implementation., • Strong leadership, coaching, and team development skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Work Environment The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Equal Opportunity and Non-Discrimination Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law. We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety. Contingencies All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

Job Description #IND123 Job ID 23406 – Recovery Representative I – Tier II Location: Rochester, NY 14623 – This position is onsite Type: Contract, until December 2026 Pay: $25.00 per hour Schedule: M-F, 8AM-5PM Job description: • Resolved bank returned items accurately and within required timeframes to minimize revenue loss, • Researched and resolved client account issues, handling objections and ensuring completion of recovery processes, • Maintained financial and payment records, including EDI reports and payroll hold updates, ensuring accuracy and compliance, • Provided customer support to internal and external clients, explaining processes and service options, • Followed regulatory guidelines and internal procedures while managing daily processing, reporting, and call volume requirements Nice to have: • Bachelor's Degree, • Experience in customer service, finance, accounting, or payroll, • Call center experience Requirements: • Must have experience in collections, • Must be proficient with MS Excel, MS Access, MS Word, • High school diploma or equivalent, • Background check required, • Drug screening required

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction. Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You’ll Make an Impact • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings, • Conduct consultative needs analyses to tailor product recommendations for each prospective customer, • Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions, • Complete all required sales documentation accurately, including dispositioning, order entry and reporting, • Participate actively in sales meetings and training sessions to support team goals and professional development, • Achieve monthly sales targets across high-speed data, mobile, landline phone and video services, • Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather, • Minimal time in an office environment, • Exposure to moderate noise levels What You’ll Bring to Spectrum Required Qualifications Education • Ability to read, write, speak and understand English language, • Engaging interpersonal skills, • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services, • A passion to succeed and strong personal drive to sell to prospective customers, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities, • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices), • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact, • Ability to work independently with little or no supervision Experience • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, • Travel door to door for extensive periods through local communities, • Able to lift and transport 10-20 pounds #ZRSM2 #LI-TS1 SDT212 2026-72053 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $65,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. What You’ll Bring to Spectrum Required Qualifications Education • Ability to read, write, speak and understand English language, • Engaging interpersonal skills, • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services, • A passion to succeed and strong personal drive to sell to prospective customers, • Ability to travel (including during inclement weather) to and from assigned territories and company facilities, • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices), • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact, • Ability to work independently with little or no supervision Experience • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, • Travel door to door for extensive periods through local communities, • Able to lift and transport 10-20 pounds #ZRSM2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job DescriptionDescription: We are Hiring! Job Posting: LICENSED PRACTICAL NURSE - FLOATING Location: Rochester, NY Department: Nursing Employment Type: Full-Time Schedule: Monday thru Friday, 7am to 3:30pm Salary: $25 to $30/hr General Description Float LPN provides flexible staffing across various program settings, ensuring high-quality patient care and adapting to diverse clinical environments. Under Nursing supervision, provides medication management and offers general health and wellness support. Works collaboratively with other providers in the residence to facilitate client wellness. Maintains confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides medication management within the residential setting, • Provides oversight during residential self-medication process to clients in the residential environment in accordance with authorized prescriptions, • Documents the medication self-administration process in each client’s electronic Medication Administration Record (EMAR), • Procures and logs in medications received for each client within the facility, • Tracks client compliance with required medications, identifying any concerns to other Prescribers and other medical staff, • Reports medication compliance to the clinical team, • Communicates verbally with NSM and residential staff when calling off for unplanned absences., • Provides Day to Day support of client wellness within the setting, • Observes and identifies potential client medical or medication concerns, • Facilities identification of medical concerns to appropriate medical or psychiatric staff or prescribers, • Assures identified medical concerns are addressed, • Communicates and collaborates with appropriate Agency staff, medical care providers, and related community organizations to assure coordination of client care and services., • Completes required paperwork related to communication or services provided, • Coordinates with appropriate residential staff to facilitate transportation to necessary external medical appointments, • Promotes health and wellness within the residential facility, • Supports the development of client wellness education and activities, • Assists Medical Staff and Prescribers, • Provides Support with vital signs, and other assistance to providers as needed, • Collaborates with appropriate residential staff on client discharge plans, • Participates in staff meetings and medical/clinical supervision as directed, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Minimum of a High School Diploma or GED and accredited LPN diploma required. Credentials: Valid NYS Licensed Practical Nurse required Experience: Two to three years of experience related to nursing services to individuals with mental health, and chemical dependency / substance use disorder related services preferred. Bi-lingual in Spanish preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Excellent organizational, interpersonal, and customer service skills, • Ability to work independently, make decisions, meet deadlines, multi-task and solve problems, • Proficiency in PC software, especially word processing and spreadsheet programs, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Opportunity for advancement This role offers the opportunity to make a meaningful impact on clients wellness transformations while growing within a dynamic, health-focused environment. About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellnessa revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, youll be part of a movement dedicated to helping people expand their potential and do more of what they love. Role Overview As a Hyper Wellness Representative, youll be the face of the studiocreating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. This role blends client care, operations, and sales expertise to deliver exceptional results while making a meaningful impact on clients wellness transformations in a dynamic, health-focused environment. Location: Pittsford, NY Reports To: General Manager Job Type: Sales and service Compensation: $16 - $18 Schedule: 2-4 days per week with weekend availability Key Responsibilities Client Experience & Sales • Lead engaging studio tours that highlight the benefits of our services., • Deliver personalized sales and service experiences aligned with client goals., • Educate clients on therapies, benefits, safety guidelines, and at-home care practices., • Develop customized wellness plans that support long-term health objectives., • Consistently achieve membership sales, renewals, and retail targets.Client Relations & Operations, • Guide clients through onboarding, including waivers and POS profile creation., • Manage inbound communications, scheduling, and service inquiries., • Conduct proactive outreach for promotions, events, and wellness opportunities., • Leverage referral systems and follow-up protocols to strengthen client relationships.Studio Leadership & Flow, • Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction., • Anticipate and proactively address operational needs., • Support marketing initiatives, pre-sale events, and community programs., • Maintain high standards of cleanliness, safety, and hospitality., • Promote Restores mission and enthusiasm for wellness in every interaction.Qualifications, • Education: High School Diploma or equivalent (required)., • Experience: 1+ year in customer service (required)., • Experience: 1+ year in sales (required)., • Membership-based sales in the health/wellness/fitness industry (preferred)., • Thrives in fast-paced environments with shifting priorities., • Strong multitasking and organizational skills., • Proficiency with technology and client management systems (training provided)., • Proven success with membership sales and revenue growth., • Commitment to continuous learning and problem-solving.Benefits, • Health Coverage: Medical, dental, vision, disability, and life insurance (Full-Time, effective within 30 days)., • Paid Time Off (PTO): Available for Full-Time team members., • Wellness Perks: Complimentary and discounted Restore services (Full-Time & Part-Time)., • Retirement: 401k plan with employer match (Full-Time & Part-Time)., • Compensation: Bonus opportunities (Full-Time & Part-Time)., • Growth: Career advancement opportunities at all levels.Why Youll Love Working With Us, • Pioneering Wellness: Be part of an industry-leading company thats redefining health and wellness., • Impactful Work: Your contributions will directly shape the care and experiences our clients receive, creating meaningful transformations every day., • Innovation & Collaboration: Thrive in a dynamic, growth-oriented environment where creativity and teamwork fuel success., • Commitment to Employee Wellness: Enjoy complimentary access to Restores cutting-edge therapies to support your own health journey., • Growth & Development: Unlock opportunities to expand your skills, advance your career, and help shape the future of wellness.Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Job DescriptionDescription: Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Community Living Skills (CLS) Coach provides education, training, and support to residential clients to help them maintain the most independent community living possible. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals • Partner with each client on caseload to pursue Service Plan goals through coaching, teaching, and counseling., • Collaborate with other East House staff, Regional Planning Consortium (RPC), and housing providers to coordinate services., • Manage assigned caseload efficiently to maintain accessibility to each client., • Maintain familiarity with all clients through participation in Case Reviews and communication systems., • Address client needs during on-duty shifts., • Teach, support, and assist clients with daily upkeep (light housekeeping, cooking, shopping)., • Assist clients in maintaining clean, safe, and sanitary living conditions., • Supervise clients in managing medications., • Follow all applicable policies, federal and state laws, and East House compliance standards. Requirements: CLS Coach • High School Diploma or GED with 1-2 years relevant experience; or, • Associate’s Degree and 1-year relevant experience; or, • High School Diploma or GED with 4-5 years relevant experience; or, • Associate’s Degree and 3-4 years relevant experience; or, • Possess excellent verbal and written communication skills., • Exceptional customer service skills with commitment to helping others., • Capability to work cooperatively with culturally diverse clients, staff, and community service providers., • Qualified Health Professional as defined by OMH Residential or OASAS Operating Regulations preferred Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to . Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job Description Special Education – STEM/Math Teacher – 7-12 JOB TITLE: Teacher POSITION GRADE: 82 salary range: $50,000-$64,610 [commensurate with education, level of certification, and experience] DEPARTMENT/PROGRAM: Education SUPERVISOR: Director of Education JOB SUMMARY: Under the general direction of the Directors of Education, the Teacher is responsible for teaching students with special and general education needs; Carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations., • Maintains confidentiality and security for all client and staff related materials and/or records., • Manages student behavior in the classroom by establishing and enforcing rules and procedures., • Exercises full compliance with the Justice Center’s Code of Conduct for People with Special Needs., • Maintains productive learning environment within the classroom., • Maintains current knowledge in special education field., • Develops appropriate curriculum for subject area(s)., • Prepares IEP’s, report cards, transcripts, progress notes, team reports and other written records; includes such written information to prepare for long term coverage situations., • Uses relevant technology to support instruction., • Demonstrates, promotes and practices cultural sensitivity towards students and staff through respect and understanding achieved through training and Agency cultural activities., • Instructs students., • Prepares lesson plans and instructional material with attention to NYS curriculum and the individual needs of students., • Establishes and maintains relationships with each student to enhance and promote growth and development, • Evaluates and records the academic progress and behavioral status of each student., • Evaluates and recommends instructional materials., • Maintains awareness of current treatment plans of students in his/her class and is perceptive of the impact that relationships and activities may have on treatment plan objectives and reports these observations to the treatment team., • Attends planning and review conferences regarding students in class as scheduled., • Assists in orientation of new education staff. POSITION SPECIFICS: Education: Bachelor degree or higher from an accredited institution, with current NYS Special Education Teacher certification required and Content Area certification preferred (STEM and/or Math field/education) Experience: Relevant teaching experience Skills: Self-motivated, strong verbal and writing skills, attention to detail, problem-solving, flexible and adaptable Physical Demands: Work is performed primarily in an education setting. Work entails an ability to handle people and situations with compassion, diplomacy and tact. Work frequently involves an ability to work cooperatively in a team environment and to problem solve unexpected/unpredictable circumstances and to act appropriately in the event of an emergency. Work entails an ability to calmly and patiently manage threatening and assaultive situations. Work requires a willingness to deal with intimate, personal issues. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following lists physical demands an employee will perform on a regular basis: sitting, standing, bending, lifting, talking and hearing, and walking. Must be able to perform a variety of tasks, climb stairs, move throughout the school and quickly respond to emergencies. Position requires that the employee must be able to restrain clients utilizing Therapeutic Crisis Intervention. The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight. Good vision is imperative. Must be able to talk and hear well. Other: Aware and able to use current technology within the classroom; Must have flexibility, patience, and resiliency to deal with sudden crisis and deviation from work plans and schedules. COMPTENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.

Job DescriptionSalary: $120,000-$165,000 Annually Manager, Business Development - Navigation (Missles) Rochester, NY Reports to: Senior Director of Business Development Navigation Systems The Opportunity: As a Manager, Business Development Representative Navigation, you will be responsible for leading the pursuits of new Government and DoD projects in the area of Navigation and Inertial Technologies and driving growth of the business to support Safran Federal Systems and Safrans sales goals. This role will have a special focus on U.S. classified and sensitive pursuits in missiles and launched effects domains. Job Responsibilities: • Develop new Government and DoD business directly with the Government and indirectly through large system integrators such as Lockheed Martin, Boeing, General Dynamics, Raytheon, Northrop Grumman, L3Harris, BAE Systems, etc. within missiles and launched effects domains., • Drive business and technical relationships and close business at a rapid rate by helping to define, identify, and pursue key opportunities., • Establish deep business and technical relationships through knowledge of the customers mission and Safran Federal Systems capabilities., • Participate in day-to-day interactions with Government agencies and large system integrators., • Leverage a technical background in missiles and launched effects domains, enabling interaction with customers systems engineers, hardware/electrical/software engineers, and other technical staff members., • Develop capture plans aligned with a customers mission, technical challenges and CONOPS, with the ability to build and convey compelling value propositions of Safran Federal Systems' capabilities., • Write proposals, RFI responses, whitepapers, etc., • Generate cost baselines and work breakdown structures to support internal cost and price reviews., • Travel within the U.S. to meet with customers. What You Bring to Safran Federal Systems: • A minimum of 6 years US or International DoD experience in military electronics., • A minimum of 2 years of quota-carrying sales experience in a technical market., • Bachelors degree or equivalent (engineering or technical degree highly preferred)., • MBA or masters degree in an engineering or technical field preferred., • Demonstrable knowledge of U.S. Government and U.S. Defense funding and acquisition process., • Demonstrated knowledge of missiles and launched effects market., • Sales closer, knowing what it takes to develop and win new business., • Speaking and Presentation Skills white board, small and large group presentations in person and via phone/video calls; high degree of comfort speaking with senior military officers, and senior technical staff members; demonstrable ability to communicate effectively with both technical and non-technical individuals., • Demonstrable Strong customer focus, ownership, urgency and drive., • Demonstrated ability to adapt to new technologies and learn quickly., • Self-motivated, and ability to self-prioritize effectively to achieve goals., • High level of skill communicating effectively across internal and external organizations, both verbally and in writing., • Experience in Sales Development, Prospecting, Qualifying, Negotiating, and Understanding informal decision-making structures., • Proficient in SalesForce CRM or equivalent, and Microsoft Office suite., • Ability to travel., • Secret level security clearance a preferred., • French language skills a preferred., • Proficient in Positioning, Navigation and Timing technologies or related high-tech industry preferred., • Systems Engineering experience with interfacing to government organizations preferred. About Safran Federal Systems: Safran Federal Systems has been awarded as aWinner of the USA Today and Rochester Metro Area Top Workplaces 2025 Award. In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Orolia Defense & Security spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors. In August of 2019, Orolia Defense & Security acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen-X's existing resources, operations, and capabilities to be scaled and accelerated to better support the warfighter. Read the press releasehere. Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionWe are looking for a Recovery Representative I (Tier II) to join a customer service team supporting payment recovery and account resolution activities in Rochester, New York. This Long-term Contract position focuses on resolving returned banking items, assisting clients and internal partners with service-related questions, and helping reduce financial exposure through accurate, timely follow-up. The ideal candidate brings strong collections and call center experience, sound judgment, and the ability to work effectively in a fast-paced environment while maintaining compliance with established guidelines. Responsibilities: • Review and resolve returned banking transactions promptly and accurately to support recovery efforts and minimize outstanding losses., • Respond to questions from clients, branches, and internal teams with attentive service while balancing customer needs with company risk controls., • Investigate payment, payroll, and service issues by analyzing account details, identifying root causes, and determining appropriate next steps., • Guide customers and internal partners through the resolution process, including alternative service options when standard methods are not available., • Monitor daily payment and payroll-related reports to ensure updates are completed on time and to help prevent penalties or service disruptions., • Assess account standing and service eligibility to determine approved solutions and reduce operational and financial risk., • Maintain expected call volume and documentation standards while following departmental procedures and compliance requirements., • Build working knowledge of payroll, tax, benefits, garnishments, retirement, debit card, and related service offerings to support sound decision-making., • Participate in ongoing coaching and training to strengthen product knowledge, collection techniques, and regulatory adherence.• High school diploma required; bachelor's degree preferred., • Prior collections experience is required., • Background in customer service, finance, accounting, payroll, or a related business function., • Experience working in a call center or other high-volume phone-based environment., • Proficiency with Microsoft Word, Excel, and Access., • Ability to research account issues, manage objections professionally, and work toward successful recovery outcomes., • Strong attention to detail with the ability to maintain accuracy under tight deadlines., • Capacity to work in a fast-paced setting while following compliance standards and regulatory guidelines.