Trabajos customer support specialist en Houston, Texas - Page 7Crear alertas

Job DescriptionBenefits: • Bonus based on performance, • Dental insurance, • Paid time off, • Training & development Are you ready to be part of something extraordinary? Our woman-owned, first-generation insurance agency isnt just a place to workits a place to grow, thrive, and make a difference. At Alicia DuBose State Farm Agency, were passionate about mentoring and developing talent, and our supportive, dynamic culture reflects that. Think youve got what it takes to shine as an Acquisitions Specialist at Alicia Dubose State Farm. Heres why you might be the perfect fit: • Youre the go-to person when life throws curveballs calm, steady, and ready to jump in with a helping hand., • You genuinely care about your community and love making a positive impact through outstanding service., • Building trust? Thats your superpower. You connect effortlessly and keep those relationships strong., • You listen first, then guide making customers feel truly heard while confidently offering solutions that fit., • Goal-driven and growth-minded, you know how to turn conversations into smart, needs-based decisions that benefit everyone.Location: At , Alicia Dubose State Farm were all about protecting what matters most. We serve our community with heart, integrity, and real support. Whether its helping someone navigate a claim or creating personalized plans, we do work that matters. If youre ready to grow your career, make a difference, and be part of a team thats passionate about doing good every day, youll feel right at home here. What youll be up to: • Connecting with potential customers through calls, emails, and community outreach., • Building and nurturing a pipeline of new business opportunities., • Scheduling and following up to keep acquisition goals on track., • Collaborating with teammates to craft winning outreach strategies., • Tracking your progress and sharing updates to keep the momentum going., • Staying sharp with compliance and regulatory guidelines.What you bring to the table:, • Excellent communication and relationship-building skills., • A keen eye for detail and strong organizational abilities., • Confidence reaching out and engaging with new people., • Bonus points for experience in marketing, outreach, or customer service., • Willingness and ability to obtain required state insurance licenses.Ready to join a team that values your charisma, smarts, and heart? Lets talk!

Job Description National, award winning plaintiff litigation firm that represents tens of thousands of clients in personal injury litigation, civil litigation, and mass torts including product liability, dangerous drugs and defective medical products is seeking a Client Relations Specialist to join their team. The firm sees clients as real people who are often dealing with very difficult circumstances and need caring and timely assistance with their cases. This role will take charge of that client’s experience and ensure each individual is treated in a way that reflects well on the firm and assures the client that their case is being managed with the utmost professionalism and care for their well-being. Successful candidates for the position are individual contributors who focus on creating exemplary customer experiences while also executing administrative duties with strong attention to detail. This is an onsite full-time role based out of the firm's Houston, Texas office location during normal business hours of 8:30 am – 5:00 pm. Duties include: • Answer inbound calls from clients and welcome in-person guests., • Schedule calls and meetings, • Provide case status updates to clients and aid as needed with questions or requests for additional support., • Use the firm’s case management software (Smart Advocate) to look up client case information, update client information, and execute other duties as directed by the supervisor of the team., • Understand and correctly execute escalation protocol to direct clients to paralegals or attorneys as required., • Draft and send mass client correspondence using email distribution lists., • Send mailings and packages as required., • Assist with the preparation of legal documents., • Maintain paper and electronic case files., • Backstop other team members when they are out of the office or need assistance., • Create a positive and collaborative work environment. Qualifications: • Must have a High School diploma or GED, • Must have previous customer service experience preferably in an office seeing; law firm experience is a plus, • Must have excellent telephone communication skills, including the ability to articulate professional responses, strong listening skills, de-escalation of problem calls, all while maintaining professional phone etiquette., • Must be empathetic and persuasive with a high degree of emotional intelligence., • Must be an Independent and critical thinker, eager to identify and find creative solutions to client or business issues., • Must have basic proficiency in Microsoft Office suite, • Must have a good speaking voice, • Must be reliable, trustworthy, and drama-free, • Must be hard working and proactive, • Must be team-oriented with ability to work well with others in a collaborative, professional work environment., • Must be fluent in English, fluency in Spanish is a big plus., • Previous experience with case management software is a plus. Benets • Professional development in the legal industry and opportunities to advance your career., • Paid time off, • Paid holidays, • Health insurance benefits (medical, dental, vision), • 401K with employer match

Job DescriptionBenefits • Paid Time Off & Paid Company Holidays, • Medical, Dental, Vision & Life Insurance, • Flexible Spending Account (FSA), • 403(b) Retirement Plan with Company Match, • Short-Term & Long-Term Disability, • $0 Copay for Legacy Provider visits, • $0 Copay for prescriptions filled at Legacy Pharmacies, • Travel Insurance & Pet Insurance, • Subsidized Gym Membership, • Embrace a dynamic role that offers the flexibility to adapt to the needs of our department, providers, and patients., • Be a problem solver, ensuring accuracy in our patient accounting system for seamless account resolution., • Contribute to a mission-driven organization focused on community healthcare impact., • Enjoy a supportive work environment that promotes collaboration and mentorship., • Opportunities for growth, including potential loan repayment programs.Key Responsibilities, • Update and maintain patient accounts within medical software to ensure accuracy of demographic and policy information., • Scan/photocopy patients' identification, insurance cards, and correspondence as needed., • Process billing calls and correspondence from patients, staff, and third-party carriers promptly., • Communicate daily with internal and external customers via phone and written communications., • Document patient accounts accurately and completely., • Post payments, adjustments, and remittances from all payers electronically and manually., • Post zero pays, partial pays, and adjustments as indicated on payer remits., • Monitor, review, and process credits from credit balance reports., • Complete and maintain daily balance and variance reports for cash handling., • Conduct in-depth research when payments and adjustments result in a credit balance or undistributed funds., • Interpret explanation of benefits (EOB) and balance transfers to secondary insurance or patient liability., • Coordinate with the RCM team for denials, underpayments, zero pays, and unidentified payments., • Assist in reconciling deposit and patient collections., • Participate in the Performance Improvement Program and pursue ongoing education., • Work independently, maintaining productivity standards and performance goals., • Perform other duties as assigned, contributing to team efforts and special projects.Minimum Qualifications, • High School Diploma/GED required., • Minimum of 2 years of related experience in a medical revenue cycle environment., • Previous experience in a medical office RCM setting., • Training or background in Revenue Cycle Cash Posting/Refunds Processing preferred., • EPIC Certification &/or experience preferred but not required., • Basic to Intermediate Excel proficiency., • Customer service driven., • Understanding of medical terminology and insurance laws/guidelines., • Excellent organization and time management skills along with excellent oral and written communication skills. Powered by JazzHR h5rsXWItmC

Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about our products and services in order to effect

Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve tec

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

Competitive pay / Health, dental & vision / 401k / PTO / Laptop and WFH stipend provided - As a Customer Support Specialist at WinRed, you will: Provide exceptional customer service via Intercom and email; Resolve customer inquiries and issues in a timely and efficient manner; Maintain accurate reco

Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email; Troubleshoot and resolve customer inquiries and issues in a timely manner

CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in a timely and professional manner; Troublesh

Medical-Dental-Vision / Generous PTO - As a Customer Support Specialist, you will: Provide exceptional customer service and technical support to our clients through phone, email, and chat channels; Troubleshoot and resolve customer inquiries and issues promptly and accurately; Document and track cus

Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and improvements, as well as web trends; Provid

As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.

We are seeking a Customer Support & Logistics Specialist (internally known as a Account Support) to manage the entire spare parts process-from initial inquiry to on-time delivery. Develop strong customer relationships, understanding their needs to provide tailored support and becoming a trusted part

Take the next step as our new PayPal Customer Support Specialist to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues.

Assist with the creation of system enhancements and operating procedures to improve the on-boarding of new customers and on-going customer service support. Coordinate day-to-day external/internal customer and staff relationships; lead and coordinate cross-functional teams to maximize customer satisf

The Representative, Financial Aid Customer Service provides customer service to students, parents and general public via various communication methods to support the daily operation of the Financial Aid Department. Handle difficult customers professionally and with respect. Our vision is to become t

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

This role is also key in gathering valuable feedback to enhance our pharmacy offerings and overall customer experience. Prior experience in a pharmacy or healthcare customer service environment. Excellent communication and interpersonal skills, with the ability to interact effectively with diverse c

We are a dedicated team working in the RightAngle (ETRM application) support and development group, where we provide essential support and development services. Experience supporting applications on RightAngle. Minimum of 8 years of experience in development and support on RightAngle (.

Provide direct technical support to key business users and offer technical project assistance for both vendor and custom-developed applications. We prioritize providing comprehensive technical support and delivering high-quality solutions for our business users. We value collaboration, strategic thi

We are seeking a Principal Specialist for IT ETRM Systems to support the ION RightAngle application and its customizations and integrations. Exceptional customer service and team collaboration skills. Be available for after-hours support in critical business situations.

Data Entry / Customer Service Specialist Schedule: Monday–Friday, 8:00 AM–5:00 PM Location: Houston, TX 77055 About the Role We are seeking a detail-oriented, self-driven Data Entry / Customer Service Specialist to support our client's daily operations. Key Responsibilities Enter accurate inform

Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. Customer Service Repre