Manager, CRM & Email Marketing (HubSpot Focus)
5 days ago
Boston
Job Description Who are we? 143 Studios is the award-winning media production company behind The Mel Robbins Podcast -- one of the top ranking podcasts in the world. We're also the same team behind The Let Them Theory, a cultural phenomenon with over 5 million copies sold in 5 months, and six #1 Audible Originals. Every day, our work inspires more than 30 million online followers around the world and reaches hundreds of millions of people monthly. 143 Studios Holdings LLC is hiring a Manager, CRM & Email Marketing to own the strategy, execution, and optimization of our customer communications. If HubSpot is your playground and you love building smart, automated journeys that drive measurable results, this role is for you. You'll lead our email and CRM marketing efforts end-to-end — from system architecture to creative execution — ensuring our audience engagement translates into retention, revenue, and loyalty. Why the Role Matters Our audience spans millions globally — engaged, loyal, and eager for value. The next step is deepening those relationships. This role ensures that every message we send is targeted, data-driven, and aligned with our broader marketing engine. As the architect of our CRM and email systems, you'll play a critical role in how 143 Studios connects with, nurtures, and retains our audience across every lifecycle stage. The impact is direct and visible: stronger engagement, higher conversion, and scalable growth. Your Mission Build and execute an intelligent, data-backed CRM and email marketing program that transforms audience engagement into measurable business results. You'll design automation, optimize performance, and make HubSpot work harder — creating efficient systems that deliver the right message to the right person at the right time. Key Responsibilities CRM Management • Own and operate the HubSpot CRM, ensuring clean data, smart segmentation, and efficient workflows., • Build and maintain automation, lead routing, and lifecycle management across the funnel., • Partner with Sales and Operations to align CRM processes with business goals and reporting structures., • Develop and execute lifecycle email campaigns for onboarding, education, retention, and re-engagement., • Manage testing across subject lines, creative, and calls-to-action — and apply learnings to improve performance., • Track and report on core KPIs including deliverability, open rates, CTR, conversions, and attributed revenue., • Build and maintain dashboards that surface actionable insights for leadership., • Partner with Content, Growth, Sales, and Product Marketing to ensure cohesive messaging across channels., • Support the sales team with nurture flows, lead scoring, and automated enablement campaigns., • 4–6+ years of hands-on CRM and email marketing experience with deep HubSpot expertise., • Proven track record building automated workflows and lifecycle campaigns that convert., • Strong understanding of CRM architecture, segmentation, and attribution., • Data-literate: comfortable in dashboards, analytics tools, and funnel analysis., • Solid grasp of messaging and copy principles for performance marketing., • Proactive, self-directed, and comfortable in a fast-moving, creative environment., • Experience in fast-paced, creative industries (media, DTC, digital content, or creator economy) preferred., • Familiarity with SMS marketing, Zapier, or light HTML/CSS for email, preferred., • Experience collaborating across content, paid, and product teams., • A detail-oriented CRM and email marketer who thrives on execution and continuous improvement., • You care deeply about customer experience and take pride in measurable outcomes, • Comfortable working hands-on in HubSpot, managing workflows, segmentation, and campaign automation., • You move fast, stay organized, and don't wait for someone else to tell you what's broken., • Collaborative by nature, working well across teams while maintaining ownership of your deliverables., • Data-minded — you rely on analytics to guide testing, optimization, and decision-making. Generous Time Off (including Annual Summer Break) Enjoy ample paid time off, company holidays, and a dedicated summer break when the entire team recharges together — because rest fuels creativity and clarity. 401(k) Available Plan for your future with access to a 401(k) retirement savings plan to support your long-term financial well-being. Health & Welfare Benefits Take care of yourself with comprehensive health, dental, and vision insurance — because your well-being matters. Fun and Energizing Hybrid Culture Whether remote or in-person, our collaborative, creative, and low-ego culture is designed to bring out your best work. Growth-Oriented Environment We're a team of self-starters committed to leveling up — with regular feedback, bold goals, and space to learn by doing. Exciting Team Activities From virtual brainstorms to surprise challenges and offsite meetups, we make time to connect, play, and celebrate wins together. Mission-Driven Work That Matters Your work will inspire millions. Every piece of content is crafted to create impact, spark change, and uplift people around the world. To Apply Send us your resume and a brief cover letter sharing why you are the perfect fit for this role.