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  • Employee Relations Partner
    Employee Relations Partner
    1 day ago
    $80000–$90000 yearly
    Full-time
    Allendale

    Position & Perks: The HR Manager oversees Employee Relations issues and trends in their assigned region. The HR Manager acts as strategic partner to provide practical, consistent, and proactive support to Area Directors, Managers, and Employees to improve culture and legal compliance. The HR Manager supports a Company Culture that emphasizes employee engagement and recognition, integrity, passion for service, productivity, and professional development. Note: This position is on-site and is not hybrid or remote. We offer a wide package of Benefits including healthcare, PTO, 401k, Paid Holidays and much more! Responsibilities: • Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws., • Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints, • Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records., • Draft clear, defensible investigation summaries and recommendations aligned with company precedent, • Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership, • Oversee the other HR Manager’s region’s issues as needed when they are out on PTO, • Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region, • Communicate and enforce company policies and procedures., • Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture, • Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility., • Presents training to concept Managers and others on employee relations and fair employment practices., • Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws., • Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team., • Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance., • May be required to represent company during DOL investigations, legal cases, or to advise concept personnel., • Coordinates or assists at various company outings and cultural initiatives as needed. Qualifications: • Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making, • Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments), • Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings, • Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations, • Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities, • Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization, • Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency Ability to: • Manage conflict and promote a collaborative, professional work environment, • Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail, • Maintain strict confidentiality and exercise discretion in all matters, • Think strategically while demonstrating practical leadership and execution skills, • Work effectively with cross-functional partners, co-workers, and management, • Work flexible and non-traditional hours as business needs require, • Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

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  • Executive Assistant
    Executive Assistant
    2 days ago
    $95000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Vilcek Foundation What We Do The Vilcek Foundation raises awareness of immigrant contributions in the United States and fosters appreciation of the arts and sciences. Who We Are The Vilcek Foundation was established in 2000 to amplify the diverse ways immigrants and cultural leaders enrich artistic and scientific communities in the United States. Since its formation, the foundation has awarded over $17 million in prizes and grants to foreign-born individuals and like-minded organizations committed to progressing our society. Responsibilities The Executive Assistant will provide high-level administrative support to the Vilcek Foundation President. Administrative Support for the President • Provide high-level administrative support to Vilcek Foundation President by managing complex schedules, meetings, files, and records., • Proactively manage and maintain contacts, take and respond to phone messages, and read and respond to email as needed., • Maintain confidential and mission-critical records and files, including founding documents, accounting, and fiscal records., • Schedule and confirm high-priority meetings, appointments, and travel for senior management., • Prepare executive-level presentations and printed materials, and conduct research to prepare for meetings with Vilcek Foundation affiliates., • Plan and manage regularly scheduled staff meeting agendas., • Coordinate travel, including schedules, itineraries, and accommodations for Vilcek Foundation executive staff., • Assist with drafting formal correspondence and copyediting as needed., • Assist with board meetings, including presentations, agendas, fiscal reporting, and meeting minutes. General Administrative, Programmatic, and Facility Support: • Provide administrative support for all Foundation initiatives, including art collections, prizes, exhibitions, grants, and events., • Maintain a neat and orderly third-floor supply room and fourth-floor supply closet weekly. Inform the Registrar and Manager of Collections, Exhibitions, and Facilities when a reorder of office supplies, stamps/postage, and other office materials is needed., • Assist with writing, research, correspondence, purchasing, facilities management, and facilities upkeep as required., • Assist with facility vendor oversight as directed by the Registrar and Manager of Collections, Exhibitions, and Facilities., • Manage and maintain database and contact systems, with responsibility for high-level individual and organizational records, and preparation of strategic mailing, invitation, and guest lists., • Maintain expense and budget reports., • Coordinate and help oversee distribution of executive campaign materials, including press releases, letters, catalogues, cards, and other campaigns., • Provide support for Foundation events as needed. Other General Requirements: • All staff members are expected to provide general support to the President as needed., • All staff members are expected to help greet visitors as needed., • All staff members are expected to ensure that all correspondence sent from the Foundation is handled in a professional and accurate manner., • All staff members are expected to perform additional duties as assigned., • Maintaining a convivial atmosphere and cooperative spirit at the workplace is highly desirable., • All staff members are expected to maintain up-to-date contact and organizational records in Salesforce. Physical Requirements This position is primarily a sedentary role. However, the person in this position may need to occasionally move about inside the office to liaise with staff, access files, and restock office equipment as needed. The Vilcek Foundation is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its programs, and operations. As part of this commitment, the foundation will ensure that persons with disabilities are provided reasonable accommodations. Skills and Requirements • Bachelor’s degree (completed or in progress) in a related field, or four years of relevant experience., • Authorization to work in the United States., • Availability to work on-site, Monday–Friday, 8:00 a.m. – 4:00 p.m., • A minimum of five years of experience supporting an Executive Director, CEO, President, or other senior executive, with 6-7 Years preferred., • Excellent oral and written communication skills., • Outstanding organizational skills and attention to detail., • Strong project management experience., • Ability to work effectively with a variety of personalities and situations, including managing challenging or sensitive interactions with professionalism and tact., • Superior interpersonal skills, a courteous and professional manner, and comfort interfacing with the public., • Demonstrated self-motivation, comfort with ambiguity, and competence to work with limited direction., • Flexibility and willingness to work beyond working hours for events, or otherwise required., • Detailed knowledge of computers and facilities with applications such as Mac computers, iPhones and iPads, Google Calendar, Google Workspace (Docs, Sheets, Slides), Dropbox, Microsoft 365 (Outlook, Word, Excel), Salesforce, Internet navigation/search functions, and calendar and database programs is essential., • Enthusiasm for the Vilcek Foundation’s mission., • Willingness to adapt to evolving responsibilities. The Vilcek Foundation reserves the right to change job descriptions. While this job description is intended to include essential duties, it is conceivable that job duties may change before the job description is officially revised. Our Benefits • Employer-paid health insurance, • Dental & Vision Reimbursement Plan, • Flexible Spending Account, • Tuition & Student Loan Reimbursement, • 401k and Employer Match, • Generous Vacation, • Free lunch on Friday, • Life Insurance, • Paid Holidays, • Professional Development

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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    2 days ago
    $75000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Assistant Manager
    Assistant Manager
    15 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Residential Coordinator
    Residential Coordinator
    17 days ago
    $52500–$58000 yearly
    Full-time
    Hackensack River Waterfront, Jersey City

    If you are looking for a rewarding opportunity to work in the non-profit area Hudson Milestones could be a wonderful organization for you to join! The Residential Coordinator (Group Home Manager) or RC, position requires experience in planning and implementing programs for adults with intellectual/developmental disabilities. It involves quality assurance, training of staff, preparation of programmatic and financial data reports, and personnel related responsibilities. The RC is responsible for ensuring a smooth operation and remaining compliant with agency and state regulations. We are looking for a strong candidate to lead a Hudson County based Group Home. Responsibilities/Requirements include but are not limited to: Responsible for reading, knowing and complying with all appropriate governing documents in the administration of their programs be it contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external, and the like. Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual. Completes and/or reviews and submits all logs, records, forms, schedules, and reports as required by the agency and the Division of Developmental Disabilities. Maintains all program files according to agency and Division of Developmental Disabilities specifications. Attends meetings and training as directed by the Director of Residential Services. Ensures nutritional and dietary needs of the clients are met. Ensures maintenance of dietary and nutritional information on clients. Ensures all Individual Habilitation Plans and supporting documentation are implemented and consistent with agency and State philosophy and requirements and monitors same. Supervises maintenance of home and property, assuring safe, clean, and orderly environment. Ensures proper program coverage by staff at all times, consistent with client needs and program budget. Coordinates client health care including scheduling and reporting appointments and treatment. Provides transportation to medical appointments when necessary. Supervises medication dispersion and documentation. Report all unusual incident reports and internal reports Facilitates family and guardian contacts. Directs staff and volunteers in program, providing guidance, role modeling and instruction as needed. Ensures full and comprehensive training and orientation of new staff and substitutes. Completes staff evaluations and new hire probationary logs. Maintains professional demeanor in all interactions with clients, supervisors, staff, families, neighbors, professionals and others involved in the program. Maintains, documents, and disperses household funds including petty cash, grocery, client funds, recreation, salary and clothing disbursement. Coordinates daily activity and recreation schedules ensuring follow through and completion. Ensures client development in: A. Self Help Skills B. Community Living C. Social Skills D. Activities of Daily Living Ensures implementation and monitoring of Individual Habilitation Plans, Behavior Support Plans and other training plans required. Participate and ensures accuracy of payroll reporting. Provides transportation for residents as necessary. During off hours, serves as the “On Call” in case of an emergency in order to provide coverage or as directed by the Director of Residential Services. Implements department wide programming as requested by the Director of Residential. Monitors program budget to ensure appropriate expenditures. Coordinates, attends and/or schedules all required meetings relevant to the operation of the residential program as directed by the Director of Residential Services and/or Chief Executive Officer. Provides a consistent means of relaying information from the Administration to staff and vice versa as needed. Works flexible hours as necessary for the benefit of the program. Respects the confidential nature of all information regarding clients and families. Ensures that a client’s dignity is not compromised in any way. Ensures that a safe and healthy environment is maintained for all clients at all times. Cooperates with the Licensee and any Department staff in any inspection or investigation. Performs all other duties as assigned by the Director of Residential Services and/or the Chief Executive Officer or his/her designee. All staff are strongly encouraged to participate in any/all fundraising activities to any extent possible. Each RC is required to work 1 evening, 1 Weekend Day, and 1 overnight per month for staff supervision. Candidates must possess a valid NJ driver's license (or transfer), be 21 and older, pass physical & substance screening, fingerprinting and complete online state mandated training prior to Orientation. EOE V/W/D Position Requirements: Bachelor’s Degree in Special Education, Psychology or related field, or Equivalent Valid New Jersey driver’s license (Probationary/Provisional not accepted) Strong written and oral communication skills. Twenty-one years of age or older. Supervisory skills a must. A minimum of three (3) years experience working with people with intellectual/developmental disabilities including individual habilitation plan development, program monitoring and behavioral plan development experience One (1) year experience in a residential program as a Group Home Manager Two (2) years additional experience in a residential program in a supervisory role. EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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  • Assistant to the Portfolio Director – Property Management Office (NYC)
    Assistant to the Portfolio Director – Property Management Office (NYC)
    1 month ago
    Full-time
    Manhattan, New York

    Job Title: Assistant to the Portfolio Director – Property Management Office (NYC) Location: New York City Job Type: Full-Time (Monday - Friday) Position Overview: We are seeking a proactive and professional Assistant to support the Portfolio Director in our property management office. This role requires a dedicated individual who is bilingual, dependable, and eager to grow within the company. The ideal candidate will be flexible, willing to stay late if necessary, and available for emergencies. The position offers an excellent opportunity to develop a career in property management. Key Responsibilities: • Assist the Portfolio Director with daily operations and administrative tasks, • Communicate professionally with tenants and vendors, • Manage appointment scheduling and coordinate meetings, • Respond promptly to emergencies or urgent requests outside regular hours, • Maintain organized records and documentation, • Support special projects and property-related activities as needed, • Provide exceptional customer service and represent the company professionally Qualifications: • Age between 26-32 years old, • Bilingual in English and [additional language, e.g., Spanish], • Prior experience in property management, administration, or related field preferred, • Excellent communication and interpersonal skills, • Self-starter with the ability to work independently, • Flexible and willing to stay late or adapt to emergency situations, • Professional appearance and demeanor, • Strong organizational skills and attention to detail We Offer: • Competitive salary, • Opportunity for growth and advancement, • Dynamic work environment in NYC If you are a dedicated, professional, and motivated individual ready to support a growing property management team, we encourage you to apply.

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  • Development Manager
    Development Manager
    1 month ago
    $65000–$70000 yearly
    Full-time
    East Bronx, The Bronx

    Development Manager – Mind-Builders Creative Arts Location: Hybrid – Northeast Bronx, NY Hours: Full-time (35 hrs/week) Salary: $65,000–$70,000/year About Us: Mind-Builders Creative Arts is a Bronx-based nonprofit approaching its 50th Anniversary in 2028. We provide arts and educational programs that enrich the local community. We are seeking a Development Manager to strengthen our fundraising operations and support growth. Position Summary: Reporting to the Assistant Executive Director for Development & External Affairs, the Development Manager ensures smooth fundraising operations, maintains CRM systems (Salesforce & Bloomerang), manages departmental deadlines in Asana, and supports grant reporting and donor engagement. Key Responsibilities: • Fundraising Operations & Workflow Management (40%), • CRM system administration and data integrity, • Asana project management for grants, reports, and campaigns, • Gift processing and acknowledgment letters, • Monthly reconciliation with Finance, • Institutional Giving & Grant Compliance (35%), • Draft grant proposals and reports, • Maintain a pipeline of funding opportunities, • Collaborate with Program Directors for metrics and impact data, • Data Strategy & Analysis (15%), • Track donor trends and recommend retention/upgrades, • Analyze program and fundraising data for impact reporting, • External Affairs & Event Support (10%), • Support digital campaigns and annual appeal, • Bachelor’s degree or equivalent professional experience, • 3–5 years in development operations, grant management, or nonprofit fundraising, • Proficient in Microsoft Office, Salesforce, and Bloomerang, • Medical, dental, and vision insurance with employer contribution, • 401(k) with employer contribution after 1 year, • Paid time off: 10 holidays, 3 floating holidays, 10–15 vacation days, 4 personal days, 6 sick days

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  • English–Mandarin Bilingual Executive Assistant
    English–Mandarin Bilingual Executive Assistant
    1 month ago
    Full-time
    Williamsburg, Brooklyn

    Location: Brooklyn, NY Position: Full-time Reports to: Director of Operations Are you highly organized, adaptable, and curious about how a dynamic organization runs behind the scenes? We are on the lookout for a thoughtful and capable English–Mandarin Bilingual Executive Assistant to work directly with the Director of Operations at Ms. Lam Montessori School. This role goes beyond managing schedules or completing isolated tasks. It is an entry-level, growth-oriented position for someone who enjoys multitasking, learning through doing, and becoming an essential part of a close-knit operations team. You will support daily operational needs, assist with a wide range of special projects, and help turn ideas into action so work moves forward smoothly and thoughtfully. This position is intentionally broad and designed to grow with the right person. Responsibilities may shift over time based on organizational needs. As skills, judgment, and reliability are demonstrated, the Executive Assistant will gradually take ownership of defined focus areas or recurring initiatives, while continuing to support general operations and special projects. We are hiring two Executive Assistants under this role. Responsibilities Provide day-to-day support to the Director of Operations across multiple priorities and projects Assist with planning, coordination, and execution of special projects as needed Help organize tasks, schedules, documents, and follow-ups Support cross-department communication and coordination Maintain clear, organized spreadsheets, records, and filing systems Assist with operational, administrative, and logistical tasks as priorities shift Communicate professionally and thoughtfully with staff, parents, and external partners when needed Step in where support is most needed to help ensure work runs smoothly Qualifications Entry-level position; 1–3 years of professional experience welcome (prior experience in a similar support role is a plus) Bachelor’s degree required Bilingual fluency in English and Mandarin required Strong organizational skills and attention to detail Technologically savvy, with proficiency in G-Suite and spreadsheets, and comfortable learning new internal systems and platforms Able to manage multiple priorities in a fast-paced environment Traits & Skills Highly organized, dependable, and proactive Solution-oriented, with strong problem-solving and critical-thinking skills Strong sense of urgency and accountability, with the ability to prioritize and meet deadlines Excellent organizational and time management skills Thoughtful and observant, with good judgment Professional, reliable, and respectful in all interactions Calm, adaptable, and resilient under pressure Eager to learn, grow, and take on increasing responsibility Able to handle sensitive information with discretion and confidentiality Comfortable working across a wide range of tasks and projects Candidates from creative backgrounds — including arts, design, or humanities — are welcome and encouraged to apply. Growth & Development This role is designed to evolve. Over time, and as capability and trust are demonstrated, the Executive Assistant may take increasing ownership of specific focus areas or recurring initiatives, while remaining closely supported and mentored by the Director of Operations. Compensation & Benefits $40,000–$48,000 annually, commensurate with experience Full benefits package including: Health insurance / HRA 401(k) Paid time off & parental leave Professional development support Staff meals (breakfast, lunch, snacks) Schedule & Location Full-time, Monday–Friday Work across multiple Brooklyn campuses as needed

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