Retail Supervisor (Hiring Immediately)
1 day ago
San Antonio
Overview: Job Type:Seasonal Pay Rate:$14/hr. Category:Retail/ Merchandising Location:Six Flags Fiesta Texas in San Antonio, Texas WHAT WE PROVIDE At Six Flags Fiesta Texas, leadership means more than managing a team it means inspiring excellence, driving results, and creating unforgettable guest experiences. In return, we offer: • Free employee admission to any Six Flags park, • Complimentary tickets for friends and family, • Discounts on food and merchandise, • Flexible scheduling, • Daily and weekly pay option YOUR LEADERSHIP IMPACT: • Lead with Integrity & Respect: Champion a culture of professionalism, safety, and inclusion. Foster a work environment where every team member feels valued and respected., • Set the Example: Demonstrate excellence in service, presentation, and professionalism. Model behavior that inspires pride and accountability., • Build and Support a Strong Team: Recruit, onboard, train, and retain team members. Identify individual strengths and develop them through coaching and mentorship., • Communicate Clearly and Positively: Share information across all levels of your team. Encourage open dialogue, deliver feedback with clarity and care, and foster a positive feedback culture., • Inspire Through Action: Help the team connect their work to the parks success. Bring energy and purpose to each shift and lead with a guest-first mindset., • Take Ownership: Drive revenue and manage labor and operational budgets. Set clear expectations and ensure accountability at every level of your team., • Develop Yourself and Others: Invest in your growth and that of your team. Provide ongoing feedback and development opportunities, and champion continuous improvement., • Availability & Presence: Be consistently present during critical operational hours, including weekends and holidays, to lead by example and provide hands-on support when its needed most., • Oversee daily retail operations across multiple locations with a focus on profitability, efficiency, and guest satisfaction, • Lead the recruiting, onboarding, and development of Team members, cultivating a high-performance culture, • Monitor staffing levels and optimize schedules to align with labor budgets and peak guest flow, • Manage inventory levels, conduct loss prevention audits, and ensure accurate product pricing and merchandising, • Analyze sales performance, track KPIs, and implement strategies to exceed revenue targets, • Drive guest experience initiatives that result in improved satisfaction and return visitation, • Serve as the key liaison between the Retail team and park leadership, advocating for team needs and park priorities, • Ensure timely and accurate completion of performance reviews, coaching sessions, and corrective actions, • Lead by example in all areas of safety, operations, and customer service; ensure all team members follow park policies and safety protocols, • Execute all opening and closing procedures, including cash handling and reconciliation, • Resolve guest issues promptly and professionally, turning challenges into positive experiences, • Proven leadership experience in a fast-paced retail, theme park, or guest-service environment, • Excellent communication, problem-solving, and coaching skills, • Strong organizational and analytical abilities to manage staffing, sales, and inventory, • Passion for delivering exceptional guest experiences and developing strong teams, • Availability to work weekends, evenings, and holidays as required, • Ability to lift, move, and stock merchandise and stand for extended periods OTHER NOTES • Reports to Retail Area Supervisor and Retail Manager