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At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. As Director of Merchandising & Gifting, you will define and lead the strategy, execution, and evolution of DraftKings’ merchandising and gifting ecosystem, spanning DK Shop, the Dynasty Rewards Store and VIP Gifting. Sitting within the Loyalty organization, this role is responsible for driving revenue growth, operational efficiency, and scalable infrastructure across both channels. You will operate at the intersection of eCommerce, operations and vendor management, owning P&L performance, improving cost structure, and building systems that enable efficient scale. This is a highly visible, cross-functional leadership role where strategic ownership meets hands-on execution. * Define and execute the eCommerce strategy for DK Shop, including merchandising, pricing and promotional planning to improve conversion. * Own and scale DK Shop and gifting P&L, driving revenue growth, cost efficiency and overall business performance. * Identify, prioritize and implement opportunities to improve efficiency and scale, including vendor consolidation, cost optimization and process improvements. * Oversee and optimize inventory management, demand forecasting, fulfillment and shipping operations. * Build and manage relationships with vendors, brands and fulfillment partners, negotiating contracts and improving cost structure. * Own the end-to-end operational lifecycle across merchandising and gifting, ensuring scalable and efficient systems. * Define and track KPIs across merchandising and gifting; leverage data to measure ROI, improve performance and inform business decisions. * Partner cross-functionally to align on strategic priorities, and lead a high-performing team driving accountability, execution and continuous improvement. * Bachelor's degree or equivalent experience, with at least 8 years of experience across eCommerce, retail, merchandising, or DTC businesses, with exposure to gifting, hospitality, or VIP programs as a plus. * At least 4 years of leadership experience, with demonstrated success owning or influencing a revenue-driving business or channel. * Strong eCommerce expertise, with a deep understanding of conversion, AOV and digital merchandising. * Proven experience managing P&L and driving cost optimization, margin improvement and operational efficiency. * Demonstrated success managing vendors, negotiating contracts and optimizing partner ecosystems. * Strong operational expertise across inventory management, fulfillment and logistics, with the ability to build scalable processes. * Data-driven mindset, with experience using analytics to inform strategy and measure performance and guide decision-making. * Exceptional attention to detail, strong taste level and ability to operate strategically while remaining hands-on in a fast-paced environment. #LI-KJ1 We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 160,000.00 USD - 200,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying! Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community. DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

This job is with Aristocrat, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Aristocrat, we pride ourselves on crafting world-class digital experiences that bring happiness to millions every day. As a key player in the iLottery Marketing team, the Digital Quality Assurance (QA) Specialist ensures flawless functionality, performance, and stability of our digital products. This role is fundamental in supporting the Boston Lottery’s iLottery program by thoroughly validating new product features, marketing automation systems, and customer-facing improvements. If you are ambitious, diligent, and ready to make a significant impact, this opportunity is for you! What You'll Do Lead the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website. Compose and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features. Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective. Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution. Collaborate closely with product managers, developers, and marketing leads to ensure business and technical requirements are clearly understood and translated into effective QA plans. Maintain documentation to improve awareness within the team and facilitate information exchange. Participate in sprint planning, requirement reviews, and user acceptance testing (UAT) for ongoing platform development and marketing initiatives and provide input on release readiness. Perform cross-platform testing using manual and automated methods. Include external testing providers like Applause for scalability and real-user validation. Set up and validate tagging and analytics events related to campaigns and new platform features. What We're Looking For Bachelor’s degree in Information Technology, Marketing Technology, Computer Science, or a related field. A comparable amount of training and related experience may be substituted. 4+ years of experience in digital QA, technical testing, or QA Specialist roles supporting websites, apps, or marketing technologies. Solid understanding and shown success of QA approaches, software development life cycle (SDLC), and testing processes, across web and mobile platforms in agile environments. Experience with QA tools and platforms (e.g., Jira or BrowserStack). Strong analytical and problem-solving skills with a proactive approach to troubleshooting and risk mitigation. Familiarity with marketing automation platforms, customer journeys, segmentation logic, and workflows connected through software interfaces. Clear and concise communication skills, both written and verbal, for collaboration with cross-functional teams and external vendors. Knowledge of accessibility and compliance standards is a plus. Experience with lottery, iGaming, or eCommerce platforms is an advantage. Company Summary Aristocrat Interactive Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). About Aristocrat Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play. Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Pay Range $93,781 - $174,164 per year Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity. This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at . Additional Information This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship. ]]>

About Mycube Mycube is reinventing the safe industry with products designed for both security and style. Backed by over a century of family expertise, we’ve built a modern DTC brand that makes safekeeping accessible, convenient, and beautifully integrated into the home. From biometric fireproof safes to customizable storage solutions, our products protect valuables while complementing home aesthetics. We are entering a high-growth phase and scaling media investment across channels. As traffic increases, our website must become a best-in-class conversion engine. This role will own that outcome. About the Role We’re looking for an Ecommerce / Website Product leader to own the full digital customer journey - from first click to purchase. This is a high-ownership, high-impact role responsible for improving conversion rate, reducing friction, and building a personalized shopping experience. You will own the website roadmap, partnering with the Head of Growth and a cross functional team of Creative, Engineering, Analytics, and external agencies. This role is ideal for either a high-performing generalist (ex-consulting, MBA, strong business acumen) or a more traditional product leader with ecommerce experience. What matters most is analytical rigor, ownership, and a bias for action. What You’ll Own • Full ownership of Mycubesafe.com website performance and roadmap, • End-to-end funnel optimization: landing page → PDP → cart → checkout, • Driving improvements in CVR, AOV, revenue per session, and contribution margin, • Building and executing a rigorous A/B testing roadmap, • Identifying conversion bottlenecks and quantifying revenue opportunity, • Creating personalized funnels by shopping use case, product type, and traffic source, • Website merchandising, product launches, and on-site promotions, • Managing external agencies to scope and ship improvements, • Establishing dashboards and reporting to measure impact and guide prioritization Who You Are • 3-8 years of experience in ecommerce, product, consulting, growth, or a related field (DTC experience strongly preferred), • Extremely data-driven and comfortable digging into funnels, CVR, and cohort behavior, • Strong hypothesis-driven thinker who turns insights into structured test plans, • Proven experience running A/B tests and conversion optimization initiatives, • Operates with a high degree of ownership, • Highly organized and able to manage multiple workstreams while maintaining a clear, ROI-driven roadmap, • Strong communicator - able to influence engineers, creatives, and leadership, • Familiarity with Shopify and ecommerce analytics/testing tools is helpful, • MBA, consulting background, or top-tier startup experience is a plus

PSMJ Resources is the worldwide leader in business performance information, training, and consulting for the architecture, engineering, and construction industry and we need someone who gets excited about solving puzzles - whether that's figuring out why a form isn't capturing leads correctly or determining the optimal email sequence for conference registrations. You should be comfortable saying “I don't know, but I'll figure it out…” because you're the equivalent of a digital Swiss Army knife who can troubleshoot a broken checkout process before lunch, deploy a multi-touch nurture campaign after, and still have time to redesign a conference landing page for better conversions. You thrive at the intersection of marketing technology and user experience. In this full-time position at our Newton, Massachusetts headquarters (hybrid), the Digital Operations Specialist: Marketing Technology and Ecommerce is a key member of our nimble and entrepreneurial marketing team who executes campaigns and other initiatives to drive growth for all of our business units (publishing, executive education, and management consulting). You’ll work with our forward-thinking marketing team help execute accurate and timely campaigns across digital marketing channels including our website(s) and email marketing, study email list performance and make recommendations, brainstorm audience generation campaigns and then deploy, manage inbound lead flow and segmentation, develop nurture campaigns, help our paid search vendor track orders, and other tasks as related to digital marketing initiatives. The Breakdown: Technical Operations (50%) including but not limited to: • Build and customize web pages and microsites in HubSpot/WordPress, • Implement tracking codes, forms, and technical integrations, • Monitor site performance and fix UX/UI issues, • Occasionally troubleshoot and resolve ecommerce/payment processing issues, • Deploy email nurture campaigns collaboratively with marketing team colleagues, • Execute A/B tests on landing pages and forms, • Manage SEO implementation and paid search vendors, • Proven ability to build and customize websites in HubSpot, WordPress, or similar platforms (not just manage content), • HTML/CSS proficiency for troubleshooting and customization, • Experience with marketing automation workflows and technical implementation The ideal candidate for this role is someone who embraces marketing technology and thrives on collaboration, with a solid understanding of the tactics and strategies of data-driven marketing. To be successful in this role, bring a deep passion for creating and optimizing web and digital experiences that delight leads and customers. Reporting to the Marketing Director, your primary responsibilities in this key role are to: • Serve as the strategic lead for the company website(s) with the goal of driving traffic, engagement, and click-throughs by optimizing content and website experiences, • Execute, manage, and optimize email, social media, search engine optimization, and other website traffic sources, • Collaborate with internal teams to create and optimize lead generation forms and landing pages, • Manage and optimize our e-commerce store to maximize conversions, • Implement and manage new strategies to grow the company’s digital marketing audience, • Track digital marketing campaigns using web analytics to improve channel/campaign performance, while maximizing ROI of marketing campaign, • Produce monthly reports and participate in meetings with management team Because of the nature of this role and the fast-paced culture that we thrive in at PSMJ, we need someone who is a self-starter, who isn’t afraid of questioning the status quo, and who is very goal-oriented. The ideal candidate also brings: • A track record with 5+ years of experience managing digital marketing campaigns, platforms, and initiatives, • Proven experience with HubSpot, Salesforce, and WordPress, • Demonstrated ability to troubleshoot technical issues independently, • Comfortable working with development teams and vendors to resolve complex technical issues, • Excellent communication skills and solid attention to detail, • Experience with HTML and/or CSS required, • Experience with API integrations or webhooks preferred, • Ecommerce management comfort with PayPal and WooCommerce is a plus, • Familiarity with the architecture or engineering and/or publishing/events industries is a plus If you are just looking for a job, keep on looking. But, if you are looking for a place where you can really make a difference, PSMJ offers an entrepreneurial and high-energy culture with: • Great pay and benefits including health insurance, 401(k) match, generous PTO, • Opportunity for career growth through technical training and skills enhancement, • Flexible hybrid work environment We’re dedicated to having a significant positive impact on the lives of architecture, engineering, and construction firm leaders and we know that starts with having a significant positive impact on the lives of our employees PSMJ Resources is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Learn more about us a . If you are the perfect fit for this position, don’t just send us a resume! Include links to websites or campaigns you've built or significantly improved. Contact us at . The salary range for this position is $70,000 - $80,000

Placement Type: Temporary Salary: $40 Hourly Start Date: Mar 30, 2026 We are seeking a long-form Blog Writer to support our brand's editorial content. Reporting to [role], this writer will collaborate with Brand, Creative, and Digital Marketing to create blog content that is on-brand, genuinely useful, and structured to perform well in organic search and emerging AI discovery surfaces. Our ideal candidate writes with clarity and personality, can follow a brief, and has enough technical savvy to apply a lightweight SEO checklist without needing to be an SEO specialist. Editorial & Long-Form Blog Writing • Write long-form blog content from briefs, outlines, or keyword themes (typically 800-1,800 words)., • Translate product features and brand positioning into helpful, readable content for real people., • Adapt tone and structure by audience and funnel stage while maintaining brand voice consistency., • Align content to the intended search intent and primary topic., • Create clear, scannable structure using strong H2/H3s that map to key questions., • Write straightforward "answer-first" sections when appropriate (1-3 sentence summaries)., • Incorporate FAQs when relevant., • Use key product/category terms and related entities naturally, without keyword stuffing., • Manage assignments and revisions within ClickUp (or similar) and maintain clear versioning in Google Docs., • Follow templates and checklists to ensure drafts are publication-ready., • Support content refreshes and updates to existing posts when needed., • Bachelor's degree in Marketing, Communications, Journalism, English, or related field (or equivalent experience)., • 2-5 years of long-form writing experience (consumer, lifestyle, ecommerce, or agency preferred)., • Portfolio with multiple long-form blog samples that show structure, clarity, and voice control., • Strong editing skills, attention to detail, and comfort incorporating feedback., • Familiarity with basic SEO concepts (intent, headings, internal linking)., • Comfort working in fast-paced environments with shifting priorities., • Experience writing for consumer products and ecommerce brands., • Experience updating/refreshing existing content., • Familiarity with AI search behavior and writing patterns that improve citability., • #LI-BS1

Job Locations US-MA-Boston Primary Posting Location : City Boston Primary Posting Location : State/Province MA Primary Posting Location : Postal Code 02109 Primary Posting Location : Country US Requisition ID 2026-438036 Position Type Full Time Category Marketing (Corporate): Integrated Marketing, Experiential Marketing Minimum USD $44,200.00/Yr. Maximum USD $55,200.00/Yr. SELF SERVICE MEDIA COORDINATOR AMP is built to be the world's most effective commerce marketing agency. We bring integration to a layered and siloed landscape, unifying strategy, analytics, creative, media,ecommerce, and trade marketing to unlock commerce potential for some of the world's best-known brands. From Retail Media Networks and social commerce to last-mile delivery and in-store activation, we are everywhere that people shop and buy. The Media Coordinator is responsible for providing general executional support to the Self-Service Retail Media team to learn the fundamentals of building and implementing media plans. This position is an excellent opportunity for a motivated individual to learn about commerce media planning and buying from the ground up and apply this learning in real time. Successful candidates are initiative-takers, extremely organized, detail oriented, and adept at multitasking. C O R E R E S P O N S I B I L I T I E S • Support the extended Media team in the execution of self-service retail media campaigns for assigned accounts., • Participate in vendor meetings to continually learn about new opportunities., • Gather media reqs/ad specs and support ad trafficking as needed., • Learn and apply research and campaign management tools like SKAI and Analytic Index, • Learn and implement campaign set up, including campaign architecture, targeting, and bid strategies for platform media., • Collaborate with other team members to ensure campaigns are executed successfully, on time and within client budgets., • Manage in-market delivery, pacing and troubleshooting as needed., • Support budget management and invoice reconciliation as needed. Q U A L I F I C A T I O N S • Initiative-taker, curious about consumers/media/technology and willingness to learn., • 0-2 years' experience in digital media; retail media, ecommerce, and/or CPG experience a plus, • Detail-oriented, well organized, and dependable., • Strong active listening and communications (written and verbal) skills., • Effective time management skills: able to multitask, work independently as well as with a team, and follow directions.* Basic proficiency with Microsoft Excel and PowerPoint S U P E R V I S O R Y R E SP O N S I B I L I T I E S • This position does not have supervisory responsibilities for direct reports, • This position does not have guidance or mentoring responsibilities for indirect reports T R A V EL A N D / O R D R I V I N G R E Q U I R E M EN T S • Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job., • Travel up to 20% A D D I T I O N A L I N F O R M A T I O N R E G A R D I N G J O B D U T I E S A N D D E S C R I P T I O N S Job duties include additional responsibilities as assigned by one's supervisor or another manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. AUC reserves the right at any time with or without notice to alter or change job responsibilities, reassign, or transfer job position or assign additional job responsibilities, subject to applicable law. AUC shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Job Will Remain Open Until Filled The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities • Drive the execution of paid search, SEO, and/or media marketing programs to meet client needs., • Develop and manage implementation of program and strategy to ensure all timeframes and budgets are adhered to., • Manage multiple paid search budgets and forecasts for assigned client program., • Aid in Paid Search, SEO, and/or media competitive analyses - keyword/bidding strategy, architecture review, content/bidding optimization, and offsite authority., • Provide client business and marketing recommendations., • Analyze and present results and reports for clients to measure the value/impact of performance based programs., • Performs other duties as assigned Supervisory Responsibilities Direct Reports • This position does not have supervisory responsibilities for direct reports Indirect Reports • Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements • Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job., • Travel up to 5 % Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: 2-4 years of experience with combined media experience, preferably in an Agency environment Skills, Knowledge and Abilities • Possess an in-depth understanding of search engine marketing, and digital marketing;, • Ability to meet tight deadlines while juggling multiple projects simultaneously, • Ability to consistently perform under pressure in a fast-paced environment as an individual on a team;, • Extremely organized and high attention to detail;, • Expresses oneself (in writing and verbally) clearly, concisely, and thoroughly;, • Demonstrated interest in keeping up with emerging technologies and the digital marketing;, • Knowledge of HTML and JavaScript a plus. Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Not ready to apply? Connect with us for general consideration.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Hybrid 3x/week out of Boston. At Klaviyo, we empower creators and businesses to own their customer relationships. Our platform processes billions of events and powers real-time personalization, automation, and analytics for thousands of customers. At the core of this platform is our data infrastructure — the systems that ingest, store, transform, and serve customer data at scale. About the Role The Profile Traits team owns how customer profile data is represented, stored, mutated, and served across Klaviyo. Profile traits are one of the most critical primitives in the platform: they power segmentation, personalization, flows, analytics, and emerging AI-driven features. As Engineering Manager, Profile Traits, you will lead a team of engineers responsible for building and scaling these foundational systems. This role sits at the intersection of distributed systems, data modeling, and product semantics, with a strong emphasis on correctness, performance, and long-term platform evolution. You will partner closely with product managers and adjacent platform teams (Events, Identity & Consent, Segmentation, Flows) to ensure profile data remains reliable, fast, and easy to reason about as Klaviyo continues to grow. What You'll Do • Lead, mentor, and grow a team of engineers building Klaviyo's profile traits platform, • Own systems responsible for profile attribute storage, mutation, and serving, • Drive technical and execution excellence across correctness, latency, and cost, • Partner with product and platform teams to define roadmaps and priorities, • Guide architectural decisions around schema evolution, consistency, and scale, • Participate in design and code reviews to maintain a high technical bar, • High-QPS, stateful systems supporting real-time and nearline profile updates, • Schema evolution and backward compatibility for long-lived customer data, • Mechanisms for trait computation, backfills, and data migrations, • Improving debuggability, observability, and operational maturity, • 8–10+ years of software engineering experience, • 3+ years of engineering management experience, • Experience owning and evolving stateful or data-intensive systems at scale, • Strong understanding of distributed systems tradeoffs, • Proven ability to coach and develop senior engineers, • Experience with high-QPS OLTP systems, • Background in data consistency, data modeling, or schema evolution, • Experience supporting both online and analytical workloads Profile traits are how customers experience their data in Klaviyo. Small decisions in these systems can have outsized impact — from segmentation accuracy to real-time personalization to AI-driven insights. This role offers the opportunity to shape a core platform capability while leading a team solving complex, high-impact technical problems. Technologies We Use Our stack evolves with our needs, but today includes: • Distributed services built primarily in Python and Go, • Cloud infrastructure on AWS, • Stream processing and data pipelines at scale, • A mix of real-time, nearline, and analytical data systems We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$176,000—$264,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo's Talent Acquisition team is scaling quickly, and the systems that power recruiting need to scale with us. We're looking for a Talent Acquisition Systems & Automation Lead - someone who sits at the intersection of recruiting, data, and workflow design. This role is ideal for someone who understands the day-to-day realities of recruiting but is energized by improving the systems behind it. You won't just support recruiting operations. You'll build the infrastructure that makes great recruiting faster, smarter, and higher-impact, turning operational data into insights that drive better hiring decisions. You'll partner closely with recruiters, coordinators, and TA leadership to improve workflows, automate repetitive tasks, maintain system health, and experiment with new tools that make our team faster and more effective. This role is a launchpad into deeper recruiting systems and automation work, giving you the opportunity to build real operational muscle while learning how modern recruiting teams scale. What you'll do: • Improve Recruiting Workflows. Partner with recruiters and sourcers to identify friction in the recruiting process and redesign workflows that make hiring faster, clearer, and more consistent. You'll translate real recruiting pain points into operational improvements across our ATS, sourcing tools, and reporting strategy., • Introduce Smart Automation. Look for opportunities to automate repetitive recruiting tasks and reduce manual work. You don't need to be an engineer, but you should enjoy experimenting with automation tools and learning new ways for our systems to connect., • Maintain Data Integrity. Strong recruiting operations rely on clean, trustworthy data., • You'll monitor the health of our recruiting data and implement processes that prevent errors before they happen. You think in systems, not just tasks. You naturally ask, "Why does this work this way?" and "Could this be simpler?" You enjoy making processes smoother and helping teams work more effectively. You're comfortable sitting at the intersection of people, process, and technology. You like learning new tools and figuring out how they connect. Qualifications: • 8+ years of experience in operations, or talent programs, • Exposure to low-code tools, workflow automation tools, or AI tools, • Experience working with an ATS (Greenhouse preferred), • Strong attention to detail and process consistency, • Comfort working with data and reporting tools, • Strong track record of improving automation, systems, and workflow design Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$112,000—$168,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description About AMZ Advisers: AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Working at AMZ Advisers allows you to apply your skills, expertise, and passions to directly impact the lives and businesses of other people and entrepreneurs. Our staff solves dynamic, quickly evolving problems with our Founders, in-house team, and network of partnered tech companies. About the Role: As a Brand Strategist at AMZ Advisers, you will play a pivotal role in driving the success of our clients' brands on Amazon. You will be responsible for auditing client accounts and developing comprehensive strategies tailored to their goals so that Account Managers can successfully implement. From onboarding new clients to guiding existing ones through performance challenges and growth opportunities, you will serve as a trusted advisor and partner in their success journey. The ideal candidate will be proactive, innovative, and possess a strong analytical mindset. If you are a proactive and analytical individual with a passion for advertising strategy and a knack for problem-solving, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of our organization through strategic advertising and innovative solutions. What Youll Do: • Play a key role in onboarding new clients, ensuring a seamless transition and clear alignment on objectives and expectations., • Participate in regular client calls to develop, maintain and improve the client relationship., • Conduct in-depth assessments of client goals, needs, and market positioning to inform strategic direction., • Identify accounts with the highest growth potential and strategize approaches to maximize their performance., • Perform comprehensive account audits, evaluating performance metrics, competitive landscape, and market trends., • Identify strengths, weaknesses, opportunities, and threats (SWOT) to guide data-driven strategy recommendations., • Develop customized brand strategies aligned with client objectives, target audiences, and competitive dynamics., • Leverage data insights and industry best practices to drive brand growth, visibility, and long-term performance., • Create clear, actionable reports summarizing audit findings, strategic recommendations, and execution plans., • Present and explain strategic recommendations to Clients and Account Managers, addressing questions and aligning on next steps., • Collaborate cross-functionally to refine and finalize strategies, ensuring clarity and mutual understanding., • Continuously analyze performance data to identify optimization opportunities and improve results., • Proactively iterate on strategies based on performance metrics, market shifts, and client feedback to drive sustained growth. Bachelor's degree in Marketing, Business, Advertising, or a related field. * 3+ years of experience in Amazon advertising, digital marketing, or a strategic marketing role within an ecommerce team. * Strong analytical and problem-solving skills, with a keen attention to detail and accuracy. * Excellent communication and interpersonal skills, with the ability to present complex advertising strategies in a clear and concise manner. * Proficient in using advanced data analysis and reporting tools. * Demonstrated ability to work independently and manage multiple projects simultaneously. * Strong time management skills and the ability to multi-task effectively. * Strong written communication skills and experience preparing strategic reports and presentations. Technologies We Use: * G-Suite: Gmail, Google Drive, Google Meets, Google Docs, Sheets, and Slides * Microsoft: Word, Excel, and PowerPoint * Intentwise * Slack * ClickUp * Sellerboard

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role At Klaviyo, our Partnerships team is a force-multiplier. They build, educate and enable our large ecosystem of partners, helping Klaviyo expand its footprint and impact. As a Lead Partner Solution Architect, your mission is to be a technical relationship owner for our most strategic global partners. You will lead our technical engagement strategy for a select group of Global System Integrators (GSIs) ensuring we are aligned on how we go-to-market together. You will sit on the Presales team, reporting to the global leader of the org, collaborating closely with Solution Architects that work with our sales team. This is a team of builders. We dive deep, take a consultant-first mindset, and develop solutions that ensure long term success for our customers and partners. We use engagements with prospects and partners as an opportunity to learn, prototype, and ship meaningful improvements to the Klaviyo experience. We look for interesting problems and aim for solutions that are extensible and reusable. Some examples of what we've built in the past include: • Wrote reusable integration specifications and reference architectures for customers hosting their eCommerce stores on non-standard platforms, ensuring seamless data flow while maintaining platform integrity, • Modified open-source codebases to accommodate specialized data sync requirements, demonstrating our ability to adapt core integrations How You'll Make a Difference • Strategic Technical Enablement: Act as the primary technical point of contact for GSIs. You will design and deliver deep-dive technical workshops, certification paths, and training sessions focusing on critical areas like data modeling, complex integration patterns, and scalable solution designs. You'll convert partner architects and consultants into Klaviyo experts., • Demo & Sandbox Enablement: Empower partners to showcase the full power of Klaviyo. You will facilitate and guide the creation of specialized partner environments, providing them with the accounts, tooling, and technical guidance to deliver high-impact demos, sandboxes, and custom Proofs of Concept (POCs)., • Joint GTM Strategy & Content: Collaborate with the Partnerships team to build technical "blueprints," reference architectures, and co-branded solution packages that enable partners to take Klaviyo to market within their existing portfolios., • RFP Strategy & Execution: Immerse yourself in the RFP process with partners to identify and qualify good-fit accounts. Develop strategies and assets to shape and accelerate RFPs, ensuring Klaviyo and our partners are positioned to win., • Executive Thought Leadership: Build consultative, trusted relationships with C-level executives and technical leads. You will serve as a technical advisor, helping them understand how Klaviyo drives value and transformation for their clients., • The "Voice of the Partner": Advocate for our partners internally. You will synthesize feedback from GSI engagements to influence the Klaviyo product roadmap, ensuring we are building the APIs, tooling, and enterprise features required by partners., • Prototyping & Scale: Identify recurring technical challenges within GSI implementations and design scalable, reusable solutions—whether it's a custom integration framework, a specialized middleware connector, or a diagnostic tool.Who You Are, • Strategic Technical Leader: 7+ years of experience in Solutions Architecture, Solution Engineering, Technical Consulting, or similar. You have a proven ability to stay ahead of the evolving technical landscape, integrate modern, optimized solutions, and deliver consistent value to complex enterprise customers., • High-Level Technical Literacy: You possess a strong architectural understanding of modern web technologies (e.g. JavaScript, Node.js, React) and practitioner-level understanding of how data is organized and moved (e.g. APIs, SDKs, iPaaS). While you may not be writing production code daily, you are really comfortable with APIs, navigating codebases, reviewing integration patterns, and "talking shop" with senior developers to solution around complex technical hurdles., • Ecosystem Expert: You possess strong knowledge in several of the following domains, with a proven ability to quickly learn new areas: marketing automation tools, customer data platforms (CDPs), e-commerce systems, mobile applications, analytics, ad tech, and data science. You understand how these systems interact in a global infrastructure and can articulate how Klaviyo fits into complex enterprise environments., • Executive Presence & Communication: You are an open, persuasive, yet honest communicator. You have a wide range, able to deliver value to stakeholders at all levels - from director to developer - with the ability to influence technical decision-makers and explain complex concepts to non-technical audiences. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$156,800—$235,200 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. HYBRID in BOSTON At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement. About the team Klaviyo went public in 2023 and is scaling fast. This is a rare chance to architect the Finance systems foundation for a company at this inflection point.The Finance Technology Systems team is part of G&A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale. The team partners closely with Finance, Accounting, Tax, Treasury, FP&A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation. This role reports to the Senior Director, G&A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo. What You'll Do As the Director, Finance Technology Systems, you will be the accountable technology leader for Klaviyo's Finance application landscape and core financial workflows. You will define and execute the multi‑year vision for our Finance systems, lead a high‑performing team, and partner with senior Finance and GTS leaders to deliver automation, control, and insight across our procure‑to‑pay, record‑to‑report, and order‑to‑cash processes. Own the Finance systems vision and roadmap • Define and maintain the multi‑year strategy and roadmap for Klaviyo's Finance technology stack (ERP, procure‑to‑pay, revenue and billing, treasury, close and reconciliation tooling), aligned to the CFO's agenda and the company's financial plan., • Translate Finance, Accounting, Tax, and FP&A objectives into clear systems investments and sequencing, balancing foundational platform work with high‑impact automation and analytics use cases.Lead and develop the Finance Technology team, • Manage and grow a team of application owners, business systems analysts, administrators, and integration specialists who collectively own the Finance systems portfolio and its integrations., • Set clear expectations around domain ownership, service reliability, partnership with Finance stakeholders, and measurable business outcomes; build strong succession and leadership bench strength within the team.Drive AI-native transformation across Finance, • Lead Klaviyo's push to make Finance one of the most automated, insight-driven functions in the company. You'll identify and deliver high-value AI use cases across the Finance workflow., • You'll partner directly with Klaviyo's AI and data platform teams to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn't a future-state vision, it's work already underway, and you'll own it.Design and optimize core Finance processes and systems, • Partner with Controllership, FP&A, Tax, Treasury, and Procurement leaders to design and continuously refine end‑to‑end Finance workflows across procure‑to‑pay, record‑to‑report, and order‑to‑cash, ensuring systems and processes are tightly aligned., • Ensure our ERP and Finance applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.Own SOX, controls, and audit readiness for Finance systems, • Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across Finance applications, in partnership with Internal Audit, Security, and external auditors., • Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.Manage the Finance systems portfolio and vendors, • Own the Finance systems portfolio budget (applications, services, and related programs), including vendor selection, contract evaluation, and ROI analysis for major investments., • Rationalize overlapping tools, simplify the application landscape, and ensure Finance systems integrate cleanly with G&A, GTM, and data platforms.Act as a strategic partner and communicator, • Serve as the primary technology partner for the CFO, Controller, and Finance leadership team on systems, data, and process topics; translate business strategy into clear technical decisions and trade‑offs. You've led teams through real complexity: ERP transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don't need a perfect environment to do great work, you create structure where there isn't any, and you bring Finance and engineering stakeholders along with you. Additionally, you use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table. Specifically, you likely bring: • 15+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company, • 4+ years leading teams, including managers, responsible for ERP, procure-to-pay, revenue/billing, and financial close systems, • Deep, practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors, • Fluency in ERP and Finance application architecture (NetSuite/Oracle, Coupa, or similar), integration patterns, and how Finance data flows across a modern tech stack, • Led Finance technology through an IPO, public-company readiness program, or major transformation, • Built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn't, • Come up through Finance or Accounting earlier in your career and still enjoy going deep on the details when it matters We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$184,000—$276,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Data is at the heart of every decision made at Klaviyo, and we're looking for a Senior Data Engineer to join our Business Intelligence (BI) team. BI at Klaviyo collaborates across all departments to provide a platform that powers all internal data, analytic, and reporting needs. Our mission is to champion data-driven value creation, and you will own creating and maintaining the internal data infrastructure that powers Klaviyo's business. This role in particular will significantly contribute to the infrastructure, pipelines, and security/compliance aspects of our internal analytics platform while driving architectural innovation and mentoring the team. How You'll Make a Difference As a Senior Data Engineer, you will shape the scalability, reliability, and cost-efficiency of our data platform. You'll lead architectural decisions, establish engineering best practices, and mentor other engineers while partnering closely with analytics, engineering, and business stakeholders. Your work will directly influence data-driven decision-making across the organization by ensuring our data systems are performant, observable, and built to scale. What You'll Do (Responsibilities) Accelerating Engineering with AI • Design, develop, and maintain scalable dbt models and pipelines, including advanced incremental and merge strategies., • Architect solutions for attribution models, event data pipelines, and analytics at scale., • Lead performance optimization efforts across Snowflake and related data systems., • Own end-to-end data pipelines, ensuring reliability, scalability, and observability., • Lead complex DAG orchestration with Airflow/MWAA., • Oversee Spark/EMR cluster management, job optimization, and large-scale backfills., • Architect infrastructure-as-code solutions using Terraform for Snowflake and AWS resources., • Oversee integration of AWS services (S3, EMR, Secrets Manager, CloudWatch) into the data platform., • Guide CI/CD pipeline design and improvements using GitHub Actions and CodeBuild., • Monitor Snowflake and EMR usage to proactively optimize costs., • Analyze query performance and warehouse efficiency., • Mentor and coach junior and mid-level data engineers through code reviews and technical guidance., • Establish and enforce coding standards, testing practices, and CI/CD processes., • Serve as technical lead for cross-functional data initiatives., • 5+ years of data engineering experience, including demonstrated technical leadership., • Expert-level proficiency in dbt, including advanced modeling, testing frameworks, incremental strategies, and performance tuning., • Deep expertise in SQL and Snowflake, including query optimization, warehouse sizing, and cost governance., • Strong Python skills for data processing, API integrations, and internal tooling., • Experience architecting data lakehouse solutions., • Hands-on experience designing and operating Apache Iceberg-based data lake architectures on Amazon EMR., • Proven experience operating production systems with a strong focus on reliability and cost efficiency., • Demonstrated experience leveraging AI to improve personal and team workflows., • Strong problem-solving skills and an operational mindset focused on SLAs and production stability., • Ability to align technical decisions with business priorities., • Expertise in Spark/EMR performance optimization and scaling strategies., • Advanced Terraform usage across multi-environment infrastructure., • Extensive experience with Airflow/MWAA orchestration at scale., • Strong Docker and container orchestration experience., • Experience architecting AI-driven workflows, including multi-agent systems, concurrent execution models, and tool-augmented agents., • Domain experience in:, • Marketing attribution modeling and analytics data flows, • Event data ingestion, transformation, and large-scale aggregation, • Data warehouse governance, optimization, and cost modeling, • BI infrastructure and operational excellence We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$124,000—$186,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Role Summary Klaviyo is seeking a Manager of Advanced Analytics & Automation to lead strategic analytics programs and AI first automations for our Customer Success Strategy and Analytics team. This role owns the development of scalable customer intelligence systems, and spans customer cohorting, health and success signals, churn and expansion drivers, and AI-powered workflows that translate insight into action. You will operate as a senior technical individual contributor with program-level ownership, combining advanced data analytics and applied AI in partnership to build durable tools and processes used across GTM. This role is ideal for someone who can architect, build, QA, and operationalize advanced analytics and insights projects end-to-end while partnering deeply across Product, Ops, and Data teams. What You'll Do • Own Customer Success Intelligence & Advanced Analytics & Insights, design Production-Grade Data Models & Analytics Pipelines, and champion AI Tooling, Automation & Workflow Orchestration, • Build and maintain customer cohorting, segmentation, and benchmarking frameworks, in collaboration with our Product Data Science team, that captures meaningful differences in Customer behavior, maturity, and value, • Define and evolve customer health, adoption, and success scoring and signals, including leading indicators of churn and expansion, • Design and scale advanced analytics projects and models, including cohort analysis, statistical inference, and impact measurement systems, that connect product usage and engagement to customer retention outcomes, • Act as a technical program owner for complex analytics initiatives, driving roadmap definition, sequencing workstreams, coordinating dependencies, and delivering outcomes, • Create advanced SQL and Python outputs that power customer insights, forecasting inputs, and operational reporting, using GitHub for version control and change management, and applying strong data modeling and governance practices, • Partner closely with Data Engineering, CS OPs, Data Science and Product Analytics, to deliver strategic analytical tools and insights that inform GTM priorities, roadmap decisions, and customer strategy, and collaborate to deliver prototype AI-assisted tools that provide GTM teams real time actionable insights into customer behavior, • Design and deploy workflow automations using n8n, Airflow or other AI tools, and establish integrated AI driven alerts that surface real-time customer risk and opportunity, • Lead initiatives end-to-end: problem framing, design, build, QA, documentation, rollout, and iteration, • Maintain a high bar for execution quality, accuracy, reliability, and long-term scalability, • Translate complex technical outputs into clear, actionable narratives for senior business and GTM stakeholdersWhat We're Looking For, • 5+ years of experience in advanced analytics, technical analytics or data analytics (SaaS strongly preferred), • Advanced proficiency in SQL and GitHub, with experience owning complex analytical data models, • Strong hands-on experience with Python and/or R, including statistical inference, cohort analysis, and advanced research, • Tableau Developer–level fluency, with solid understanding of dashboard logic, metrics, and database structures, • Confident using AI tooling (e.g., Cursor, Glean, Codex, GitHub AI etc.) to accelerate development, and familiarity with workflow automation platforms (n8n, Airflow, DBT); experience with LangChain a plus, • Demonstrated ability to build and operationalize analytics and AI workflows used by CS, Sales, or GTM teams, • Experience operating as a technical program manager for analytics or data initiatives, • Strong communication skills and comfort partnering with senior, non-technical stakeholders, • High standards for analytical rigor, QA, documentation, and system reliability, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI-Abbey #LI-hybrid We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$124,000—$186,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Reporting to the Go-To-Market Compensation Director, the Sales Compensation Analyst supports the day-to-day administration of incentive compensation programs. This role focuses on ensuring accurate and timely commission processing, maintaining data integrity, and supporting reporting and analysis. The Analyst partners closely with cross-functional teams to help execute compensation processes and improve operational efficiency. How You Will Make a Difference • Support the administration of incentive compensation plans, ensuring accurate and timely commission payouts, • Process monthly and quarterly commissions and assist with accrual calculations, • Validate data inputs (quotas, crediting, bookings) and help identify and resolve discrepancies, • Support Xactly operations, including data uploads, payout validation, and plan and quota distribution, • Assist with system testing (UAT) and validation of compensation plans and system changes, • Build and maintain reports on attainment, payouts, and compensation trends, • Support the creation of dashboards and provide data insights to GTM and Finance teams, • Assist in the administration of SPIFFs and incentive programs, • Partner with Sales Ops, Finance, HR, and Systems teams to ensure accurate data flow and process alignment, • Provide support to sales teams by answering compensation-related questions, • Assist in maintaining documentation (SOPs, plan documents, calculators), • Strong analytical and problem-solving skills, • Comfortable working with data and large datasets, • Proficient in Excel / Google Sheets, • Ability to learn new systems and tools quickly, • Detail-oriented with strong organizational skills, • Good communication skills and ability to work cross-functionally, • 2+ years of experience in Sales Compensation, Finance, Operations, or a related field, • Experience with Excel / Google Sheets required, • Experience with Xactly or other ICM systems is a plus, • Experience with Salesforce or similar CRM systems is a plus, • Bachelor's degree or equivalent experience preferred We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$70,400—$105,600 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Senior Security Engineer to add to our growing Detection and Response (D&R) Team. This is a hands-on technical role that involves building and maintaining secure, reliable, and scalable detection and response systems to enhance our security observability capabilities. This role will also be responsible for participating in full end-to-end detection development and response lifecycle and support with threat response operations. As a Senior Security Engineer, you will have the opportunity to leverage your security and engineering skills to provide thought leadership, solve complex security challenges and ultimately improve Klaviyo's overall security posture. How you will make a difference: • Build systems that facilitate security observability for detection and response, • Develop AI-first security systems to automate detection and response operations, • Onboard, normalize and optimize security logging data for large-scale data analysis, detection engineering, deployment of ML models, and efficient querying during incidents., • Develop high-fidelity rule-based and/or ML-based detections as code, • Respond to security alerts, cyber threats, and security incidents, • Drive end-to-end incident response investigations, • Automate and codify detection and response workflows and processes, • 5+ years of experience in software, security, and/or data engineering, • Automation-first and AI-first approach for all work performed, • Experience with centralized logging, data lakes, and SIEM solutions, • Familiarity with large-scale data pipelines and data engineering techniques, • Proficient in programming languages to automate / build (e.g., Python, Go or similar), • Proven experience with git/GitHub and CI/CD automations, • Familiarity with tactics, techniques, and procedures used by threat actors, • Experience being part of detection and response or incident response on-call, • Strong passion for continuous learning and staying updated on evolving technology, • Strong oral and written communication skills Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$141,600—$212,400 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is revolutionizing customer experience with our new AI-powered Customer Agent Platform—a sophisticated multi-agent system designed to autonomously resolve complex customer requests end-to-end. While our initial deployments heavily index on transforming Customer Experience (CX) and Support operations, this platform will rapidly expand to encompass a wide array of brand-specific, revenue-generating, and operational use cases. In this role, you will act as the tip of the spear for this new technology, reporting directly to the VP of Global Services. You will own the hands-on execution of our most complex AI agent builds for strategic customers, acting as part Forward-Deployed AI Engineer, part Operations Strategy Consultant, and part Enablement Leader. You will work directly with outcome-obsessed enterprise leaders—proving our platform can understand their complex taxonomies and safely execute real workflows—while partnering closely with internal Product and Engineering to shape the platform's evolution. This is a senior individual contributor role (equivalent in leveling to a Sr. Manager) for someone who thrives in the ambiguity of early-stage product delivery. You must natively speak the language of business operations and CX, enjoy shipping customer-facing technical work, and possess a deep understanding of LLMs and agentic primitives. In this role, you will: • Own end-to-end delivery of multi-agent implementations for enterprise customers, serving as the incubation leader for this capability., • Operate as a trusted technical partner to CX Directors, Ecommerce leaders, and IT Operations, leading through ambiguity and complexity., • Combine hands-on technical execution—configuring Agents, Procedures, and Custom Tools—with consultative delivery and strong stakeholder management. How You'll Make a Difference Shape and scope AI agent engagements • Partner with customers and internal teams to define success criteria, scope agent builds, and translate messy, real-world business requirements into clear delivery plans., • Lead technical discovery conversations to map out a brand's complex support taxonomies, ensuring our system's Router can accurately evaluate customer intent., • Identify risks early, clarify dependencies, and ensure alignment between customer expectations and our AI capabilities. Lead end-to-end technical execution • Own the design, description, and configuration of specialized Agents (Skills) from initial setup through launch and post-launch iteration., • Write, maintain, and evolve key agent-building artifacts, specifically translating business rules into structured Procedures (deterministic workflows) and Guidance (brand tone and compliance guardrails)., • Set up, test, and validate Custom Tools (Data and Action types) to connect the AI to external systems (Shopify, ERPs, CDPs, Loyalty platforms) so the agent can execute tasks autonomously (e.g., create_return, redeem_reward)., • Rigorously test custom agents using our Simulation framework and Telemetry/Tracing to ensure agents meet enterprise standards for performance, safety, compliance, and scalability. Act as a strategic technical advisor • Serve as the primary technical point of contact for customers during high-stakes agent build engagements., • Orchestrate the enterprise ecosystem by connecting our Customer Agent tightly to critical systems of record (e.g., Helpdesks, Commerce Platforms)., • Map AI actions to standard routing and backend automations so they function seamlessly., • Drive the KPI story by building reporting frameworks that track deflection rates and resolution quality, translating metrics into CFO-friendly terms (e.g., FTE capacity savings)., • Troubleshoot complex technical issues with urgency and precision, especially during critical customer moments. Drive repeatable, scalable delivery • Approach each engagement with a builder's mindset: solve the customer problem deeply, then build the standard operating procedures and architecture templates to standardize delivery., • Partner tightly with K:Agent Product and Engineering to surface platform gaps and influence the evolution of the Data Model (Ontology layer) and Custom Tools., • Contribute to internal best practices, templates, and delivery processes that improve build quality and consistency across customers., • Maintain strong operational hygiene, including clear documentation, status tracking, and handoffs, without requiring management oversight. Lead through influence and collaboration • Work cross-functionally with Agent PMs, Engineering, Design, and GTM teams to deliver consistent, high-quality agent builds., • Demonstrate executive presence in customer interactions, effectively communicating complex AI concepts to both technical and non-technical C-suite audiences., • Enable the organization by training, mentoring, and sharing learnings with the broader Solution Architect team, turning your incubation learnings into a repeatable global motion. Who You Are Experience • 8-10+ years in technical, customer-facing roles such as solutions architecture, forward-deployed engineering, technical consulting, or similar., • Proven experience operating autonomously at a Sr. Manager/Director equivalent level, delivering production-grade enterprise solutions that require structured execution, testing, and iteration., • Track record of working directly with senior technical stakeholders, VP-level Support/CX Leaders, and IT Operations in complex enterprise environments. Technical & Domain Skills • Strong technical foundation in API & Integration Mastery (REST, webhooks, JSON)., • You are comfortable building Custom Tools that connect an LLM to bespoke backend systems.System of Record & Workflow Expertise., • You have hands-on experience configuring and integrating with complex enterprise platforms (e.g., Zendesk, Salesforce, Shopify, ERPs) and understand how to map AI actions to traditional triggers and automations.Deep conceptual understanding of Agentic AI Fundamentals., • You know the difference between a traditional deterministic chatbot and an LLM-powered multi-agent system, and understand Retrieval-Augmented Generation (RAG) concepts. Consultative & Communication Skills • You speak "Support & CX." You are deeply fluent in deflection vs. resolution rates, cost-to-serve, CSAT/NPS, and quality assurance frameworks., • Able to translate ambiguous customer needs into clear, deterministic implementation plans (Procedures) and drive execution against timelines., • Clear, confident communicator who can explain AI reasoning, hallucinations, and tool-calling sequencing to both technical and non-technical audiences. Working Style • Highly proactive, detail-oriented executor who takes ownership of outcomes and thrives in an incubation-style role., • Thrives in fast-moving environments with rapidly evolving K:Agent product capabilities., • Balances speed with rigor, utilizing simulations and tracing to ensure safety, compliance, and reliability are never compromised. Nice to Have • Hands-on experience building with or around LLMs, OpenAI's Agent SDK, LangChain, or similar orchestration frameworks., • Strong product instincts, including the ability to define success metrics and contribute field insight directly into product roadmap discussions., • A Computer Science, Engineering, or Math degree, or equivalent hands-on technical experience. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$168,000—$252,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Job Summary: Commercial AE's are product experts who run the full sales cycle—from qualification and tailored discovery to demo, evaluation management, and driving the buying process through close—with minimal support. They own a portfolio, manage a high‑velocity pipeline, and balance transactional motions with increasingly strategic, multi-threaded engagements across stakeholders to deliver measurable business impact and predictable results. Supervisory Responsibilities: • Run full‑cycle sales, including discovery, ROI‑backed business cases, tailored demos, and orchestrated evaluations through close, consistently applying a consultative approach over feature selling., • Build and manage a diverse pipeline with clear creation and coverage targets; execute personalized outreach (e.g., Tier 1 strategies, effective sequences), follow up on inbound and partner-sourced leads, and align product releases to prospect interest to progress deals., • Develop and maintain territory/account plans with tiering, prioritized top accounts, and documented account maps; maintain org charts and stakeholder alignment to accelerate access to economic buyers., • Multi-thread proactively across marketing, finance, IT, and executive stakeholders; design and run workback/joint evaluation plans that incorporate all decision makers at the right times., • Quantify value by running ROI analyses based on discovery insights and benchmarks; articulate the business case clearly and tailor assets (decks, case studies) to each persona., • Collaborate cross‑functionally (BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership) with clear pre‑call prep, role clarity, and project‑managed work plans to advance opportunities., • Maintain pipeline rigor and forecasting hygiene in SFDC: accurate stages, dates, next steps, "why/why not," forecast categories, and timely deal updates that roll up predictably to leadership., • Negotiate strategically using business value, pricing/packaging fluency, and trade‑based approaches; limit discounting to justified scenarios and time‑bound non‑standard offers with clear walk‑away points., • Manage time intentionally (prospecting blocks, customer meetings, CRM admin, enablement); drive continuous improvement through self‑development and Gong usage to raise deal quality and consistency., • Represent and operate in alignment with company values, reinforcing trust and long‑term partnership with prospects and customer, • Excellent verbal and written communication; active listening; ability to present to larger internal and external groups with confidence and tailor tone and content to the audience., • Consultative selling with strong discovery; ability to translate business objectives into ROI‑justified use cases and demos tailored to discovery, not generic walkthroughs., • Analytical mindset; ability to calculate ROI, interpret funnel and forecast signals, and apply core e‑commerce/SMB metrics to build compelling business cases., • Proactive multi‑threading and executive engagement; persona‑specific messaging and sequencing to build consensus across stakeholders, including economic buyers and sponsors., • Strategic territory and account planning; tiering, top‑account prioritization, and competitive plays supported by account research and mapping., • Pipeline creation excellence; consistent outbound generation, coverage management, timely lead follow‑up, and orchestration of marketing/partner programs and events., • Negotiation mastery; fluency in pricing and packaging, disciplined use of commercial levers, and trade‑based approaches that protect value while driving timely closes., • Collaborative selling; ability to quarterback cross‑functional teams (BDR, SA, CS, Partnerships, Marketing/ABM, Leadership) with clear roles and workback plans., • Tools proficiency: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong; strong SFDC hygiene and usage for forecasting and deal strategy., • Growth mindset; openness to feedback, enablement participation, sharing best practices, and mentoring peers to lift team performance. Education and Experience: • 1+ years of Business Development experience with strong performance, 1+ years of Account Executive/closing experience in a sales role preferred, • Experience within SaaS/MarTech, a plus, • A Bachelor's degree or above, a plus. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer. Please note that job responsibilities may change from time to time. Your team lead will be the most up to date source for job expectations. #LI-HYBRID #LI-BAILEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$65,000—$65,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role: As a Procure-to-Pay Lead Systems Architect on Klaviyo's Finance Technology Solutions (FinTech) team, you will own the strategy, roadmap, and day‑to‑day excellence of our procurement and Procure‑to‑Pay (P2P) technology stack. You'll partner closely with Procurement, Accounting, Treasury, FP&A, Internal Audit, Compliance, and our implementation partners to design, build, and scale reliable, well‑controlled processes that support Klaviyo's growth. You'll lead complex, cross‑functional initiatives across tools like Zip, Coupa, Navan, NetSuite, future systems, and related integrations, serving as the go‑to expert for procurement systems. This is a lead individual contributor role for someone who is technically strong in SaaS finance/procurement platforms and comfortable driving alignment across multiple stakeholder groups, owning change management, bringing continuous improvement, and maintaining scalable & compliant architecture, What You'll Do: • Work with G&A Systems Product Owner to inform and maintain the multi‑quarter roadmap for procurement and P2P systems in partnership with Procurement, Finance, and GTS leadership., • Translate business objectives (cost control, compliance, cycle time reduction, vendor and employee experience, etc.) into clear systems capabilities and prioritized initiatives., • Leverage AI and automation to streamline P2P workflows, while maintaining appropriate controls and data privacy., • Serve as the systems lead for high‑impact initiatives such as global P2P process redesign, system RFP's and implementations, new entity rollouts, and integrations between Zip, Coupa, Navan, NetSuite, future systems, and downstream platforms., • Drive projects end‑to‑end: requirements, solution design, configuration, testing, deployment, and post‑go‑live stabilization., • Coordinate with external implementation partners or managed services when needed and hold them accountable for quality, timelines, and documentation., • 5+ years of hands‑on experience administering and configuring procurement or finance systems (e.g., Zip, Coupa, Navan, NetSuite, or similar P2P/ERP platforms)., • Proven experience leading complex cross‑functional projects from concept through deployment, ideally in a high‑growth SaaS or technology environment., • Strong understanding of Procure‑to‑Pay (P2P) processes, including vendor onboarding, PO management, invoice processing, payments, and related approvals., • Experience with multi‑entity / multi‑currency environments and global expansion of procurement processes., • Hands‑on experience integrating procurement tools with NetSuite or another cloud ERP., • Strong process and systems thinking: can map the end‑to‑end P2P architecture, identify failure points, and design for scale., • Confident working in Jira‑based agile SDLC (backlog management, sprint planning, release coordination). Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$140,000—$210,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Boston or Maryland/DC/North Virginia based Senior Category Manager to help us profitably build our Additive business. You will be expected to define overarching goals and strategy for your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Category Managers must be able to expertly negotiate internally and externally, while also being effective cross-functional project managers. What You'll Do: • Develop and manage category strategy in alignment with Xometry business goals, • Manage a portfolio of Additive focused suppliers within the category, driving supplier development by setting strategic goals, negotiating business terms and reviewing performance, • Analyse supplier and category performance to determine tactical next steps and strategic vision, • Negotiate frequently with existing suppliers to optimise performance and cost base, including everyday pricing, annual incentive programs, advertising programs and promotions, • Be a senior internal and external escalation point, often involving negotiations with C-suite members from our external partners, • Identify sales, merchandising, and operational opportunities for the category and collaborate with internal teams to drive change, • Collaborate across departments to drive category goals, including Logistics, Operations, Case Management, Sales, Customer Service and TechWhat You'll Need, • Undergraduate degree, preferably in business related disciplines, • Deep understanding of the Additive industry is a plus, • A track record of success in developing relationships with stakeholders, working collaboratively and negotiating to drive multi-departmental projects., • Analytical mindset and data-driven approach: demonstrated experience working with complex data to develop robust commercial recommendations, • Demonstrated success in building business relationships with internal and external stakeholders, • Track record of leading successful commercial negotiations, • Excellent communication skills, both written and verbal; English required, • Advanced level Google Sheets and Google slides expertise, • Demonstrated ability to work within a fast-paced and rapidly changing environment, • Innovative problem-solving skills; dissecting and determining the root causes of problems and implementing solutions, • Experience in an eCommerce or management consulting environment is advantageous #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a Boston or Maryland/DC/North Virginia based Director of Category Management to help us profitably build our CNC and Tooling business. You will be expected to define overarching goals and strategy for your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Category Managers must be able to expertly negotiate internally and externally, while also being effective cross-functional project managers. We are a leading AI-enabled marketplace for on-demand manufacturing, connecting customers with a nationwide network of highly qualified suppliers. Our platform streamlines the production of custom parts through advanced technologies like CNC machining, 3D printing, sheet metal fabrication, and injection molding. By leveraging proprietary pricing algorithms, real-time capacity data, and deep manufacturing expertise, Xometry enables faster lead times, competitive pricing, and scalable production for customers across industries - from aerospace and automotive to medical and consumer products. Responsibilities: • Develop and manage category strategy in alignment with Xometry business goals, • Manage a portfolio of CNC and Tooling focused suppliers within the category, driving supplier development by setting strategic goals, negotiating business terms and reviewing performance, • Analyse supplier and category performance to determine tactical next steps and strategic vision, • Negotiate frequently with existing suppliers to optimise performance and cost base, including everyday pricing, annual incentive programs, advertising programs and promotions, • Be a senior internal and external escalation point, often involving negotiations with C-suite members from our external partners, • Identify sales, merchandising, and operational opportunities for the category and collaborate with internal teams to drive change, • Undergraduate degree, preferably in business related disciplines, • Deep understanding of the CNC/Toolling manufacturing space is a plus, • A track record of success in developing relationships with stakeholders, working collaboratively and negotiating to drive multi-departmental projects., • Analytical mindset and data-driven approach: demonstrated experience working with complex data to develop robust commercial recommendations, • Demonstrated success in building business relationships with internal and external stakeholders, • Track record of leading successful commercial negotiations, • Excellent communication skills, both written and verbal; English required, • Advanced level Google Sheets and Google slides expertise, • Demonstrated ability to work within a fast-paced and rapidly changing environment, • Innovative problem-solving skills; dissecting and determining the root causes of problems and implementing solutions, • Experience in an eCommerce or management consulting environment is advantageous #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description We're a stealth beauty startup preparing to launch a new haircare brand, and we're looking for a Director, Digital Commerce to build and scale our digital business from the ground up. Reporting to the Brand President, this is a hands-on role for a builder who thrives on designing and operating new systems across analytics, lifecycle, performance marketing, ecommerce infrastructure, and marketplaces. Your mission is to create a scalable, efficient digital ecosystem that compounds growth over time and helps shape a high-profile, category-defining company. WHAT YOU'LL DO Turn data into decisions • Establish a unified analytics framework, dashboards, and core KPIs across brands, • Own CRM and lifecycle strategy including email, SMS, loyalty, and subscription, • Scale high-performing subscription and retention programs to increase LTV, • Own performance marketing strategy and execution across paid channels, in-house and through agencies, • Optimize CAC, efficiency, and incremental growth, • Own the end-to-end digital consumer journey across brands driving seamless, conversion-optimized experiences, • Lead conversion, UX, and experimentation frameworks, • Own ecommerce platforms, websites, and core digital infrastructure ensuring stability, scalability, and cost efficiency of the digital stack, • Partner with operations on platform selection and roadmap, • Lead Amazon, TikTok Shop, and retailer digital strategies, execution, and optimization as the brand ecosystem expands ensuring consistent merchandising, storytelling, and conversion across all platforms WHAT WE SEEK • 7+ years of experience building and scaling digital commerce businesses, • Proven track record driving significant growth – whether scaling from early stages, turning around underperforming digital ecosystems, or building new foundations from scratch, • Deep, hands-on understanding of DTC economics, including conversion, retention, LTV, and unit economics, • Execution-level experience across performance marketing, CRM, subscription, and lifecycle marketing, • Ability to design and implement cost-efficient, scalable digital systems and operating processes, • Strategic thinker who can architect for scale while operating lean, prioritizing effectively, and sequencing investments in resource-constrained environments, • Proven people leader with experience building, developing, and leading high-performing teams, • Strong cross-functional partner to brand, creative, product, and operations teams, • Clear, concise communicator who can translate complexity into action, • Experience in beauty, wellness, or consumer brands preferred, • Multi-brand experience and high-growth or early-stage company experience strongly preferred, • Experience launching new brands or categories digitally is a plus LOCATION The role is fully remote within the United States, with occasional travel to our Boston headquarters and other locations for key milestones and collaboration. The full compensation package is based on candidate experience. Pay Range$150,000—$185,000 USD We are committed to diversity, equality, and inclusion in all its practices. It is the policy of Arcaea to provide equal employment opportunities to all employees and employment applicants. Agency and Third Party Recruiter Notice: Agencies that submit a resume to Arcaea must have a current executed Arcaea Agency Agreement executed by the Director, People Operations. In addition Agencies may only submit candidates to positions for which they have been invited to do so by an Arcaea Recruiter. All resumes must be sent to the Arcaea Recruiter under these terms or they will not be considered. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact . Arcaea participates in E-verify to determine employment eligibility. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Product Manager, Orchestration (Flows) About the Team Klaviyo's Core Product team is responsible for the foundational experiences that power how marketers build, automate, and manage customer engagement. This includes the core surfaces and systems behind campaigns, flows, forms, profiles, lists, and segments — the building blocks brands rely on to create personalized, automated marketing programs. A central part of this ecosystem is the editor and orchestration layer — the experience where customers design and manage complex marketing workflows. From creating multi-step flows to coordinating campaigns across channels, this area sits at the heart of how customers use Klaviyo to operate their marketing. The team focuses on making powerful automation accessible and intuitive, helping customers translate complex marketing strategies into simple, scalable workflows that drive growth and retention. The Role We're looking for a Senior Product Manager to lead product development for Klaviyo's Orchestration experience, with a particular focus on the workflows and editor surfaces used to build and manage marketing automation. Flows are one of the most critical parts of the Klaviyo platform, enabling brands to create sophisticated lifecycle marketing programs. In this role, you will shape the future of how customers design, manage, and optimize these workflows, ensuring powerful capabilities remain intuitive and easy to use. You'll partner closely with engineering, design, data, and go-to-market teams to evolve the orchestration experience across the platform. This role will work with an engineering team of roughly 8–10 engineers and collaborate closely with another Product Manager in the broader core product area. This is a highly customer-facing role where deep empathy for marketers and a strong design sensibility are essential. The ideal candidate is comfortable translating complex systems into simple, elegant product experiences and regularly engaging directly with customers to inform product direction. What You'll Do • Own product strategy and roadmap for key orchestration experiences across flows, campaigns, and the Klaviyo editor, • Lead the evolution of Flows, one of Klaviyo's most widely used automation capabilities, • Simplify complex marketing workflows into intuitive, scalable product experiences, • Partner closely with design to deliver thoughtful, high-quality UX for core product surfaces, • Work with engineering to build reliable, scalable systems that support sophisticated automation use cases, • Meet directly with customers (virtually and in-person) to gather feedback and deeply understand their workflow challenges, • Define and track success metrics including adoption, engagement, and gross churn, • 5-7+ years of product management experience, ideally working on complex SaaS or workflow-based products, • Experience building customer-facing product experiences with a strong UX focus, • Demonstrated ability to simplify complex systems or workflows into intuitive user experiences, • Strong product design instincts and experience partnering closely with design teams, • Comfortable working closely with engineering on technically complex products, • Experience owning core product surfaces with high usage and business impact, • Highly customer-centric, with experience speaking directly with customers to inform product decisions By making these powerful capabilities intuitive and scalable, this role directly impacts how effectively businesses engage their customers, drive revenue, and grow with Klaviyo. The work you lead will influence some of the most widely used surfaces in the product and play a critical role in ensuring Klaviyo remains the platform marketers rely on to power sophisticated lifecycle marketing at scale. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$168,000—$252,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionCompany Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing. In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Job Description Are you looking for your next great opportunity in life sciences sales? Look no further! Join Eurofins Discovery Services & Products IBLSC US, LLC part of the Eurofins Discovery™ group of companies serving global clients in the Pharma and Biotech industries. Work alongside industry experts and collaborate with team members to directly and positively impact human health worldwide! We have a philosophy to support work life balance, career progression opportunities and offer many benefits such as formal mentoring programs, tuition reimbursement, extensive career training programs, competitive health benefits, paid time off and 10 annual paid holidays*. This position also has potential for remote working. Here's what you'll do: • Maintain responsibility for meeting sales targets for Eurofins Discovery North America Biotherapeutics (BTX) services, • Understand the large molecule drug discovery workflow and familiarize with new targets, trends and paradigms in the industry, • Prospect within new and existing accounts for the client persona that requires BTX services, • Develop and maintain high level client relationships through regular virtual and face to face meetings, • Maintain a high level of technical and application competence and utilize this knowledge to drive business, promote and maintain high levels of customer satisfaction., • Provide feedback and analysis to operations to improve/adjust/expand any Marketing strategies to promote the Eurofins brand and portfolio, • Provide voice of customer feedback to management and seek innovation opportunities for BTX services, • Utilize sales and marketing channels effectively including web site, ecommerce, marketplaces and participate effectively and proactively in customer events such as webinars, tradeshows and customer site events., • Use MS-CRM to log client meetings and significant calls as well as for the tracking of all opportunities, • Provide monthly reports against key metrics as defined., • Work closely with Eurofins sales teams that have relationships within BTX accounts, • Travel approximately 20-30% of the time.Qualifications What we're looking for: • A degree in an applicable science (biology) and 5+ years of related sales experience, • Excellent computer skills including experience with Microsoft Office, and other web-based applications including LinkedIn, • Excellent communication (oral and written) and attention to detail, • Strong business development, organization, negotiation, scientific, and organizational skills, ability to multi-task, • Deep understanding of Sales tools such as CRM (MS-CRM), • Customer-focused, • Experience with hunting, prospecting, and lead generation, • Ability to work well in a team environment but also capable of working independently, • Ability to partner effectively as part of a team to solve problems, negotiate solutions, and reach a consensus, • Valid driver’s license, • Located near major airport and ability to travel up to 30% of the time, including locally, in support of driving business to meet revenue objectives, • Authorization to work in the hiring country indefinitely without restriction or sponsorship Additional Information Salary Range: $110,000 - $140,000/yr. base plus bonus • Excellent full time benefits including comprehensive medical coverage, dental, and vision options, • Life and disability insurance, • 401(k) with company match

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team The Reporting Platform pillar powers how customers understand and analyze their performance across Klaviyo. Every chart, dashboard, and report in the product relies on this infrastructure to surface accurate, scalable, and actionable insights. The Core Reporting team is responsible for building the foundation that powers reporting across the entire platform. As Klaviyo continues to expand across channels and serve larger enterprise customers, reporting systems must evolve to support new data types, deliver fast performance at scale, and provide flexible ways for customers to explore their data. About the Role We're looking for a Product Manager to join the Core Reporting team and help execute key initiatives that improve the scalability, flexibility, and reliability of Klaviyo's reporting infrastructure. This role focuses on driving execution across several foundational roadmap themes, including improvements to reporting infrastructure, enterprise scalability, flexible dashboarding, and ongoing development of Report Builder. You'll work closely with engineering and design to translate strategy into clear product requirements, break complex initiatives into deliverable milestones, and ensure critical workstreams stay aligned and moving forward. Because reporting is a foundational platform capability, the work you deliver will impact teams and customers across Klaviyo. This role is a great opportunity for an early-career PM interested in analytics, data platforms, and building infrastructure that powers product experiences at scale. Please note this is a hybrid role that requires 3 days a week in our Boston office. Fully remote candidates will not be considered at this time. How You'll Make a Difference • Drive execution across key Core Reporting roadmap initiatives including reporting infrastructure improvements, enterprise scalability, flexible dashboarding, and enhancements to Report Builder, • Translate product strategy into clear product specifications and requirements for engineering and design partners, • Break large platform initiatives into clearly scoped milestones and deliverable increments, • Coordinate cross-team dependencies and keep complex workstreams aligned and on track, • Partner closely with engineering and design to ship high-quality analytics capabilities, • Ensure reporting systems remain scalable, performant, and reliable as new data sources and product features are introduced, • Communicate progress, risks, and roadmap updates to stakeholders across product, engineering, and leadership, • You have 2-3 years of product management experience, or equivalent experience in an adjacent role such as data analyst, associate PM, or technical program manager, • You have experience working on analytics, reporting, data visualization, or platform products, not solely front-end feature work, • You care deeply about data accuracy, metric definitions, and building trust in analytics systems, • You are comfortable breaking large, complex projects into clearly scoped deliverables and milestones, • You can drive clarity and progress in ambiguous environments without waiting for perfect information, • You're comfortable working closely with engineers on data-heavy or platform-focused products, • Experience working on platform or data infrastructure products, • Familiarity with analytics concepts such as metrics, dimensions, aggregations, query performance, or schema design, • Experience with data visualization UX or dashboard design, • Background in B2B SaaS analytics products, especially in martech, data platforms, or business intelligence We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$104,000—$156,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Team Overview The Integrations team is responsible for building and maintaining Klaviyo's integrations to a variety of 3rd party vendors. These vendors can be grouped across a number of industries such as ecommerce, point of sale, payment processing, advertising, and fundraising. In order to enable our customers to integrate with these different vendors we provide easy-to-use interfaces that guide our customers through the setup and management of an integration. Behind the scenes, we use a variety of pipelines to process data flowing to and from these vendors at scale. We collaborate closely with internal stakeholders and have substantial exposure to Klaviyo's customers, including businesses, partners, and third-party developers. How you'll make an impact The Integrations team operates at the intersection of distributed systems, software architecture data mapping & pipelining, scalability, and reliability. As a Software Engineer, you will help us build thousands of integrations across various verticals in a fast, flexible, efficient, and maintainable way, resulting in world class customer and developer experiences. Critical components of the Integrations space include Klaviyo's V3 APIs, 3rd party vendor's APIs, inbound and outbound data pipelines, and data mapping and transformation. You will have an opportunity to learn our existing end-to-end integration workflow and help scale it up to support the next evolution of Klaivyo's growth into several verticals beyond e-commerce. You'll work closely with a team of talented software engineers, data scientists, product managers, and UX/UI designers who are eager to make the process of integrating with Klaviyo fast, efficient, and seamless. Your skills as a software engineer, outside-the-box thinking, and execution will help shape Klaviyo's trajectory for the next decade. Who you are • You are passionate about building software effectively and for the long-term., • You have 4+ years of hands-on software development experience creating and maintaining highly available, full-stack SaaS products at scale., • Bachelor's degree or equivalent., • A good understanding of the Integrations technical space - 3rd party APIs, authentication, storage, and data pipelines., • You have an in-depth understanding of commonly used web architecture design patterns when it comes to highly scalable systems., • You have been a successful interface between the team and the rest of your product area. You have been responsible for owning and delivering projects or features of projects including design, development, and deployment., • You possess excellent verbal and written communication skills. Through effective proactive communication and planning, you keep your team up to date on project progress and any blockers or delays., • You like to question convention, proactively find ways to innovate, and are intrinsically motivated to drive incremental improvements that deliver value to the business., • You like working on small, autonomous agile teams. Enjoy shipping code early and often in an agile fashion, pairing with product management, business stakeholders, and other engineers to craft better software., • You have a good understanding of popular AI tools (ChatGPT, Claude Code, Cursor, Gemini, etc.) and know how to use them effectively in your own day-to-day workflow to increase coding and productivity efficiency., • You enjoy working with new technologies ranging from the frontend to backend, and are particularly passionate and an expert in various tech stacks., • Ability to dig into performance and scalability issues to drive breakthrough solutions-- whether it's a slow loading UI or too many clicks in a workflow, a database query timing out, or a queue that just won't drain., • You like creating, teaching, and improving shared engineering processes., • You are successfully able to estimate and manage project timelines and risks to ensure the team will be in a position to deliver on its commitments., • You are proficient in writing technical specifications and documents based on product feature specifications provided by the Product team, and are adept at breaking down and articulating complex technical concepts in a clear and concise manner., • You are capable of leading discussions and presentations to ensure alignment on architectural decisions, promoting transparency, and facilitating a shared understanding across teams., • Highly collaborative, ambitious, and ability to champion ideas based on merit. At the same time, being humble enough to recognize your own areas of improvements and open to feedback and continuous learning., • Have an opportunity to make a major impact on the direction and priorities of the Integrations team - wholly owning features that 160,000+ customers rely on daily to reach 4B+ consumers to drive their business forward., • Be responsible for the mission, technical direction and operations of projects that have immediate impact., • Responsible for building and managing Klaviyo's integrations, integration settings pages, API services that communicate with 3rd-party vendor APIs, data transformation of data flowing between Klaviyo and the 3rd-party vendors, as well as wiring up the API Services into a number of data pipelines., • Helping architect and design robust and high performance data processing and storage systems to serve different internal and external use cases., • Build prototypes, establishes design patterns, consults with domain experts and otherwise wors to ensure a team's successful delivery of technical solutions., • Contribute to the Klaviyo R&D team as a subject matter expert in multiple areas., • Provide quality PR reviews for our code-owned areas of the application., • Lead by example and help improve engineering processes and workflows within the Integrations space as well in the wider engineering community. Tech Stack: Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). New hires come to Klaviyo from a number of disciplines with experience in a variety of languages and tech stacks. Here is our primary tech stack: • Python / Django, • Typescript / React, • MySQL / Redis / Memcached, • RabbitMQ / Celery / Apache Kafka / Apache Pulsar, • Kubernetes Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$120,000—$180,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Opportunity At Klaviyo, the Sales team prides themselves on being marketing and product experts. While most companies hire pre-sales Solutions Engineers to just give demos, fill out questionnaires, and only explain setups, that makes us yawn. We're looking for a Lead Solutions Engineer who brings deep technical mastery, strategic thinking, and the ability to own the most complex, high-stakes Large-Enterprise deals. This is a high-impact individual contributor role for someone who gets energized by ambiguity, rolls up their sleeves to master our product at a molecular level, and uses AI and automation to punch above their weight. As an L3 Lead SE, you'll be a trusted advisor to both customers and our sales organization - leading technical strategy in 6-7 figure deals, owning solution design, and setting the standard for SE excellence through your work What We Do as Solutions Engineers We're technical sellers who drive revenue by winning complex Enterprise deals. Our job is to lead the technical win - building champions, proving value, and ensuring prospects choose Klaviyo over the competition. We work directly with customers to architect solutions that integrate seamlessly into their tech stacks, taking a consultant-first approach that builds confidence and secures technical buy-in. Beyond closing deals, we use customer engagements as opportunities to prototype and ship improvements to Klaviyo. Recent team projects include: AI-powered demo data generators, a public Chrome extension for troubleshooting API calls, web SDK injectors, and templatized mobile apps for showcasing our SDK capabilities. If you're a creator excited by winning high-stakes deals, prototyping technical solutions, and driving strategic revenue outcomes - this could be for you. How You'll Make a DifferenceLead the Technical Win in High-Stakes, Complex Deals • Own technical strategy for the most complex Enterprise opportunities - navigating multi-layered stakeholder environments, competitive pressures, and sophisticated buying processes with minimal oversight, • Drive advanced technical discovery, uncovering nuanced pain points and proactively identifying differentiation opportunities, • Host technical workshops aligning solutions to business outcomes with executive presence and strategic communication, • Architect and execute Proof of Value plans that achieve technical selection over competition, • Partner with AEs on deal strategy, bringing competitive intelligence and industry expertise to influence outcomesBring Subject Matter Expertise and Industry Leadership, • Serve as a domain expert in marketing technology, CDPs, AI-driven personalization, analytics, and eCommerce, • Act as go-to resource for competitive and industry landscape questions, • Build strong R&D relationships, actively collaborating to drive positive outcomes and shape Klaviyo's roadmap, • Contribute high-impact content to the SA Learning Library and mentor peers through exampleOperate with Deep Technical Mastery and Innovation, • Become a complete expert in Klaviyo's platform from data pipelines and integration codebases to technical tradeoffs between implementations, • Develop broad, advanced familiarity with web development, APIs, cloud computing, and software development practices - confidently coaching experienced engineers on complex solutions, • Leverage AI tools and automation to scale your impact and deliver better customer outcomes, • Prototype solutions and build proof-of-concepts that demonstrate Klaviyo's differentiationWho You AreRequired:, • 7+ years in Solutions Engineering or Pre-Sales - with 3+ years leading technical strategy in high-complexity Enterprise deals (6-7 figures) with minimal oversight, • 5+ years across modern development stacks: Python, JavaScript frameworks (Node.js, React), RESTful APIs, SQL, mobile development exposure, • Familiarity with AI-assisted development tools (Codex, Claude Code) and emerging patterns like MCP, • Strong domain knowledge in marketing automation, CDPs, eCommerce systems, analytics, or data engineering, • Advanced discovery and requirements gathering skills - navigating multi-layered stakeholder environments, • Executive presence and exceptional communication - impressing prospects from executive to developer level, • Demonstrated ability to handle challenging conversations, manage objections, and deliver strategic insightsWhat Sets You Apart:, • You've used AI to scale effectiveness - automation, research, solution design, or development, • You bring deep competitive intelligence and know the landscape intimately, • You've built strong R&D relationships and drive outcomes through influence without authority, • You roll up your sleeves - you dig in, figure it out, and become the expert, • You've elevated team performance through your example and enablement contributions, • You thrive in ambiguity and fast-moving environments #LI-CR1 #LI-Hybrid We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$156,800—$235,200 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionCompany Description Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives, both in-store and online. Our Commerce Execution Suite is available globally. Job Description LOCATION: This position can be based anywhere in Canada, with a preference for someone in the eastern or central time zone who can work with our teams in the US, Europe and India. ABOUT THE ROLE Wiser Solutions is seeking a Principal Machine Learning Engineer to shape and execute our AI and data science strategy. This is a senior technical leadership role for someone who combines deep expertise in machine learning, data science, and production engineering with the business acumen to translate complex capabilities into customer value. You will be the technical authority for AI at Wiser: defining architectural direction, representing our capabilities to customers and partners, and delivering production systems that drive measurable business outcomes. This role requires someone who operates fluidly between strategic planning and hands-on implementation, who can present to executives and debug production pipelines in the same week. We're building an AI-native engineering culture at Wiser, one where AI tools and techniques are woven into how we work, not just what we build. We need a Principal AI Engineer who doesn't just deliver AI products but models AI-augmented ways of working and helps the broader engineering organization adopt them. If you believe AI is fundamentally transforming software development and you're already living that transformation daily, we want to talk. What You Will Do Strategic Leadership • Define and evolve Wiser's AI and data science technical strategy in partnership with product and business leadership, • Represent Wiser's AI capabilities to customers, partners, and advisors—articulating our approach, roadmap, and differentiation, • Identify high-impact opportunities where AI can solve customer problems or create competitive advantage, • Architect and build production AI systems including LLM applications, RAG pipelines, semantic search, and traditional ML models, • Design rigorous evaluation frameworks, experimentation methodologies, and monitoring systems that ensure AI solutions deliver reliable, measurable results, • Bridge classical data science approaches (statistical modeling, experimentation design, feature engineering) with modern generative AI techniques, • Partner with product management to translate business requirements into technical approaches and validate solutions against customer needs, • Mentor and elevate the AI/data science team (3-5 engineers), raising the technical bar through code review, architecture guidance, and knowledge transfer, • Collaborate across engineering teams to integrate AI capabilities into Wiser's broader platform architecture, • Drive build-vs-buy decisions and vendor evaluations for AI infrastructure and tooling, • Champion AI-native development practices across Wiser engineering—demonstrating how AI tools accelerate development, improve code quality, and change what's possible, • Help build an engineering culture where AI augmentation is the default, not the exceptionQualifications, • 15+ years of experience in data science, machine learning, or ML engineering, with demonstrated progression into technical leadership, • Deep expertise in statistical methods, experimental design, and classical ML (not just LLM integration), • Proven ability to architect and deliver production ML/AI systems at scale on cloud platforms (AWS strongly preferred), • Strong software engineering fundamentals: you write production-quality code, not just notebooks, • Track record of organization-wide technical influence—setting standards, driving architectural decisions, mentoring engineers, • Experience communicating technical strategy and capabilities to non-technical stakeholders, including customers and executives, • Demonstrated ability to operate autonomously, identify high-impact problems, and drive initiatives without close direction, • NLP and text analytics: embeddings, semantic similarity, classification, entity extraction, and information retrieval, • LLM integration patterns: prompt engineering, RAG architectures, agent frameworks, evaluation methods, • Data engineering: pipeline design, data quality, feature stores, and working with large-scale datasets, • MLOps: model deployment, monitoring, A/B testing infrastructure, and production observability, • Experience with transformer architectures, fine-tuning, or training custom models, • Background in retail, e-commerce, or product data domains, • Familiarity with LLM orchestration frameworks (LangChain, LlamaIndex) and vector databases, • Track record of introducing AI-augmented workflows to teams or organizations First 90 Days: Deep understanding of Wiser's data assets, current AI capabilities, and customer use cases. Identified 2-3 high-impact technical opportunities. Established credibility with the team through hands-on contribution and technical guidance. First 6 Months: Delivered at least one significant AI capability to production with measurable customer impact. Documented and socialized architectural standards for AI development. Shaped our AI roadmap based on customer needs and technical opportunity. Supervisory Responsibility: None Additional Information Other Duties This position may require being on call rotation to address critical production application issues outside of normal working hours. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO STATEMENT - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics. Base pay is one part of our total compensation package. Pay is established on an individual basis after considering multiple factors such as relevant experience, education, and other qualifications. In addition, we take into account geographical differentials and make sure pay is equitable with our current staff. For this position, our hiring range for base annual pay is estimated to be USD$155,000 to $170,000, at the time of this posting. Performance-based discretionary bonuses and variable pay plans are available for some positions. If you require accommodation to complete any part of the application process or need an alternative manner to apply, please contact us at or call (855) 469-4737. " #LI-Remote

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. As the Senior Director of G&A Systems, you will be the strategic technology executive responsible for maturing and scaling the systems that form Klaviyo's corporate backbone. Reporting to the CIO, you will own the definitive technology vision and roadmap for our Finance, People, and Legal organizations. In this critical "leader of leaders" role, you will orchestrate a team of technology leaders to build a world-class, globally scalable, and compliant foundation. Your leadership will be instrumental in enabling Klaviyo's continued growth by ensuring our most vital corporate operations are efficient, automated, auditable, and secure. What You'll Do • Own the G&A Technology Vision and Roadmap: Define and own the multi-year technology strategy for all General & Administrative functions, ensuring tight alignment with the CFO, Chief People Officer, and General Counsel's strategic objectives and the company's financial plan.Own the enterprise application strategy, guiding platform decisions, process optimization and automation at scale., • Lead a Team of Leaders: Lead, coach, and develop a high-performing organization, including a team of managers, engineers and architects. Set a high bar for strategic thinking, operational rigor, and proactive business partnership., • Master the application systems Core: Provide strategic oversight for the entire financial and people systems landscape, including our ERP (Netsuite), Procure-to-Pay (Coupa), revenue systems and Treasury platforms. Ensure these systems are optimized for global scale and public company reporting demands., • Build a World-Class People & Legal Stack: Drive the forward-looking strategy for our People technology (Workday HCM, talent acquisition, total rewards) and Legal technology (contract lifecycle management, equity management) to create a best-in-class employee experience., • Champion SOX Compliance and Data Integrity: Own the design, implementation, and operation of IT General Controls (ITGCs) for SOX compliance. Partner with Internal Audit and external auditors to ensure our systems and processes are auditable and secure., • Drive key initiatives: Relentlessly pursue efficiency and scalability by automating core business processes, including procure-to-pay, record-to-report, and hire-to-retire, freeing up our G&A teams to focus on higher-value work. Be an AI champion and change-agent within the organization to help our partners adopt best practices., • Manage the G&A Portfolio: Assume full ownership of the G&A systems portfolio, including strategic planning, budget management, resource allocation, and executive-level vendor management to maximize ROI. Required Qualifications: • 12+ years of progressive experience in enterprise systems or corporate IT, with proven success leading systems to support G&A functions in modern, fast-growing tech/SaaS companies, • A systems thinker who sees the big picture but also understands the operational and technical details to get there., • A trusted advisor and empathetic partner to the business functional leaders with the ability to translate business needs into systems solutions.., • 5+ years of experience in a "leader of leaders" role, with a demonstrated ability to manage and develop other managers., • Extensive domain expertise in technology strategy for both Finance and HR within a global, public company., • Deep, practical experience with SOX IT General Controls (ITGCs) and a history of successful partnerships with internal and external audit teams., • Proven track record owning and delivering multiple large-scale system implementations (e.g., ERP, HCM) from business case through to adoption and value realization., • Deep architectural knowledge of Netsuite/Oracle ERP and Workday HCM is strongly preferred., • Experience with modern Legal and Compliance technology platforms (e.g., Ironclad, OneTrust)., • Experience leading technology integration and business process harmonization for M&A., • An MBA or other relevant advanced degree. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$212,000—$318,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role We're looking for a systems-minded and customer-obsessed Senior Manager of Customer Success Operations to accelerate Klaviyo's Digital-first and At Scale engagement model. In this role, you'll partner closely with the Digital and At Scale Customer Success teams, as well as work with Product, Customer Education and Marketing to operationalize the tools, data, automation, and processes that help customers learn, adopt, and grow at scale. Working in close partnership with the GTM systems and Customer Success teams, you'll drive the operational engine behind digital and hybrid engagement models including lifecycle automation, AI-powered engagement, adoption/education enablement. If you thrive at the intersection of technology, data, and customer experience—and enjoy turning strategy into scalable, measurable outcomes—this role gives you the opportunity to shape how tens of thousands of customers experience Klaviyo. How You'll Make an Impact • Translate strategic digital CS goals into execution plans—including system changes, cross-functional alignment, and project management, • Help design and execute scalable lifecycle workflows, triggers, and automations that power onboarding, adoption, expansion, and ongoing customer success, • Operationalize digital customer lifecycle programs including triggered communications, in-app engagements, personalized guidance, and automated success plans, • Optimize the digital CS tech stack—including Gainsight CS/PX, automation tools, AI agents, LMS platforms, and community systems, • Lead change management efforts tied to digital transformation initiatives within the broader Customer Success organization, • Deploy AI-driven insights, nudges, and in-product guidance to accelerate customer engagement and reduce manual CS effort, • Collaborate with Community and Education teams to operationalize learning journeys, certifications, and peer-driven engagement, • 7+ years of experience in Customer Success Operations, Digital CS, or scaled CS programs within a B2B SaaS environment, • Hands-on expertise with Gainsight CS/PX and modern customer lifecycle automation tools; familiarity with LMS, community, and support platforms, • Experience designing automated journeys, workflows, and digital engagement programs, • Comfort working with AI-driven tooling (agents, copilots, rule logic) in customer-facing contexts, • Strong analytical skills, with experience building dashboards, KPIs, and insights using multi-source data, • Ability to influence cross-functional partners and translate strategy into clear operational plans, • Clear communication, strong project management, and a bias toward action and continuous improvement, • Bachelor's degree in Business, Operations, Information Systems, Analytics, or related field (or equivalent experience), • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here #LI-HYRBID #LI-ABBEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$152,000—$228,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We're looking for a Marketing Operations Lead to own and optimize the systems, processes, and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured, qualified, routed, and delivered to Sales with speed and accuracy. This is a hands-on role focused on marketing automation, data flow, and funnel operations. You'll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency. How You'll Make a Difference: • Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs., • Own day-to-day configuration, troubleshooting, and optimization of the marketing automation platform., • Build and maintain workflows, lifecycle automation, and event-based logic supporting inbound and product-led growth., • Own lead and PQL scoring models and routing logic to ensure fast, accurate delivery to the right sales teams., • Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web, product, form, behavioral)., • Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand., • Monitor inbound funnel performance and identify opportunities to improve volume quality, speed, and efficiency., • Monitor handoff metrics (e.g., response time, acceptance rates) and drive continuous improvement., • Own core marketing system integrations with CRM and other GTM tools, ensuring data accuracy and sync health., • Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve., • Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed, accuracy, and scalability. Who You Are: • 8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment., • Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing., • Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems., • Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements., • Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale., • Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$132,000—$198,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Locations US-MA-Boston Primary Posting Location : City Boston Primary Posting Location : State/Province MA Primary Posting Location : Postal Code 02109 Primary Posting Location : Country US Requisition ID 2026-438035 Position Type Full Time Category Marketing (Corporate): Integrated Marketing, Experiential Marketing Minimum USD $77,500.00/Yr. Maximum USD $100,800.00/Yr. M E D I A M A N A G E R - R E M O T E AMP is built to be the world's most effective commerce marketing agency. We bring integration to a layered and siloed landscape, unifying strategy, analytics, creative, media, ecommerce and trade marketing to unlock commerce potential for some of the world's best-known brands. From Retail Media Networks and social commerce to last-mile delivery and in-store activation, we are everywhere that people shop and buy. The role of the Media Manager is to develop and manage the successful execution of commerce media programs for one or more clients, including program design and implementation as well as overseeing quality of work by any direct reports across his/her assigned book of accounts. The role requires a strong understanding of digital media to effectively drive day-to-day tactical execution and optimization of campaigns and deliver successful program outcomes. C O R E R E S P O N S I B I L I T I E S Oversees and guides self-service retail media programs for portfolio of clients. • Lead day-to-day team in planning, buying, management and optimization of self-service retail media campaigns., • Main point of contact for client, third-party vendors, and internal departments for matters involving retail media management against client portfolio., • Develop a strong understanding of client's business, including their products & services, competitive landscape, and trends in their industry., • Responsible for translating objectives from client and account leadership into actionable strategies and tactics for retail media campaigns., • Contributes to the development and execution of retail media strategies, including developing strategic roadmaps, test plans, and risk/benefit analysis; as well as analyzing results and developing actionable insights., • Demonstrates thought leadership and professional communication skills by developing and delivering client facing materials, such as presentations, Point of Views, business cases, and performance reports. Proven success managing client relationships directly., • Oversee program budgets, invoicing, and billing reconciliation as well as inventory procurement, including contracting, spec gathering and ad trafficking., • Employs analytical reasoning, data analysis, and critical thinking skills to manage campaigns effectively and efficiently., • Collaborate with Analytics team to quantify the impact of our work on our clients' business and drive continual improvements., • Manage one or more junior team members, appropriately delegating to maintain a balanced workload while providing training, support, inspiration, and constructive feedback on their work., • Stay up to date with all market/consumer trends and commerce media partners/platforms and actively share learnings with the broader team., • Collaborate with cross-functional agency to identify areas for process improvement, centered around delivering client value and success. Q U A L I F I C A T I O N S • 6-8 years self-service retail media experience as both a practitioner and manager., • Strong professional presence and communication skills, • Comprehensive data analysis and problem-solving skills; able to draw conclusions and with guidance, you can devise strategic recommendations based on findings., • Strong Microsoft Excel skills: pivot tables, vlookups, and chart building. Working knowledge of Visual Basic macros is a plus., • Experience with bid management platforms i.e., SKAI, Pacvue, etc.and ad tech tools (e.g., Mediaocean, various RMNs, ad servers, and DSPs), • Strong quantitative experience with proven ability to interpret data and craft recommendations., • Able to evaluate and recommend specific partners/tactics/tools, draft plans/performance reports in a logical format/flow, and effectively articulate overall program objectives/approach/results., • Able to anticipate client needs/perspective/process and respond accordingly., • Capable of developing and maintaining relationships with key media partners/vendors., • Experience managing direct reports; able to effectively lead and motivate others from plan development through execution and measurement., • Meticulous and well organized with persuasive communication skills (written & verbal)., • Effective time management skills - able to prioritize and meet deadlines., • Strong troubleshooting, problem-solving and issue resolution skills, along with an ability to collaborate cross-functionally in a fast-paced environment. S U P E R V I S O R Y R E S P O N S I B I L I T I E S • Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources, • May delegate work of others and provide guidance, direction and mentoring to indirect reports T R A V E L A N D / O R D R I V I N G R E Q U I R E M EN T S • Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job., • Travel up to 20% A D D I T I O N A L I N F O R M A T I O N R E G A R D I N G J O B D U T I E S A N D D E S C R I P T I O N S • Job duties include additional responsibilities as assigned by one's supervisor or another manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. AUC reserves the right at any time with or without notice to alter or change job responsibilities, reassign, or transfer job position or assign additional job responsibilities, subject to applicable law. AUC shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Apply today! Job Will Remain Open Until Filled The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Job Purpose The Media Manager is Responsible for Overseeing Media Campaigns, Including But Not Limited To the Following Channels: Programmatic, Social and Search. This Role Requires Surgical Troubleshooting, Creative Problem Solving and Expert Project Management Skills. The Ideal Skills for This Role are Attention to Detail, Technical and Digital Acumen with Tools and Process and the Ability to Build Consensus. Essential Job Duties and Responsibilities: Management • Oversee a Team of Media Coordinators, Specialists and Senior Specialists. Appropriately Delegate to Maintain a Reasonable and Balanced Workload for All Direct Reports., • Identify Performance Expectations, Give Timely and Constructive Feedback and Conduct Formal Performance Appraisals for Direct Reports, • Cultivate and Maintain a Positive Relationship with Vendor Partners (ex. Turn, Ubimo, etc.), • Conduct Quarterly Reviews Under the Key Initiatives and Roadmap, While Articulating Our Key Pain Points, • Help Inform and Prioritize Our Product Roadmap By Accurately and Regularly Collecting Internal and External Feedback, • Participate and lead team, department and agency trainings, • Develop strategic learning artifacts -POVs, platform-update alerts, assessment of industry news - on behalf to further internal and external (client) learning, • Present thought-leadership to clients and peers within related landscapes to further personal and professional growth, • Lead client-specific and practice-specific educational sessions, • Mentor junior team members in cross-training efforts, • Proactively identify growth opportunities within existing brands for additional partnerships, service Campaign Management • Ensure the Campaign Management Team is Delivering the Desired Outcome of the Customer and that the Customer's Health and Usage is Maintained, • Support Direct Reports in Troubleshooting Issues that Arise with Campaign Execution, • Ensure the Integrity of Margin Management and Communicate At Risk Campaigns to Manager and Appropriate Stakeholders, • Manage and Continually Improve Reporting and Evaluation Output for All Campaigns, • Work with Manager(s) to develop and plan strategies for testing new technology prior to full-team rollouts, including reporting out on performance and evaluating potential obstacles around implementation (process and financial), • Collaborate with Influencer Group to Further Identify Ways to Integrate Solution Offerings, • Partner and Collaborate with Other Teams (Client Services, Production, Sales, etc.) to Identify Areas for Process Improvement, Centered Around Delivering Client Value and Success Supervisory Responsibilities Direct Reports • Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources Indirect Reports • May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements • Travel and Driving are not essential duties or functions of this job, • Travel up to 20% Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level:(Required): Bachelor's Degree or equivalent experience (Preferred): MBA Degree or equivalent experience Field of Study/Area of Experience: • 3-4 Years of Experience and Knowledge of Media Planning and Campaign Management, • Strong Written and Verbal Communication Skills, • Team Player, With the Confidence to Take the Lead When Necessary, • Passion and Intellectual Curiosity for Consumer Technology, Social Media and Emerging Digital Technologies, • Demonstrated Self-Starter Skills, Knowledge and Abilities • Strong prioritization skills, • Good interpersonal skills, • Ability to work effectively with management, • Ability to direct, lead, coach and develop people, • Strong work ethic, • Ability to handle pressure and be professional under pressure, • Understands the perspective of clients and can turn their priorities and strategy into positive initiatives for the company, • Proven track record of success in every role, • Action-oriented and results-driven, • Ability to exude confidence with and gain trust of clients and internal business partners and staff; experience and comfort with executive level client interactions, • Skillfully and effectively engages, motivates, and leads others, • Excellent presentation skills, • Extensive understanding of the CPG industry, • Outstanding written and oral communication skills, • Comprehensive technical skills to include being proficient in Microsoft Office suites, • Working knowledge of syndicated data, • Ability to influence others, • Days required to be on-call: Sunday - Saturday, • Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate. Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Field / Reps Requirements Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Not ready to apply? Connect with us for general consideration.

We are currently hiring a FT National Lead, Connected Commerce Sales. This is a hybrid role in Boston, MA. The National Lead, Connected Commerce Sales is responsible for driving the availability and visibility of Boston Beer Company products in the digital sales environment at retail and wholesale. As the Connected Commerce voice to our top retailer and wholesaler customers, this role is responsible for developing and implementing the organizational digital sales strategy. Selling to internal and external customers, the National Lead delivers best-in-class strategies, thought leadership, and digital assets to Boston Beer's prioritized wholesaler, retailer and internal sales partners. The National Lead collaborates cross-functionally with sales, commercial marketing, business insights, and IT partners to develop and lead Boston Beer's digital commerce sales strategies and support efforts and programs to drive digital sales revenue. The National Lead educates sales co-workers to embrace and drive omni-channel results, owning both short and long-term digital commerce strategic initiatives. *A Hybrid position at Boston Beer requires that our coworkers reside within commuting distance to be onsite according to their teams' weekly schedule. What You'll Brew: • Drive BBC Sales initiatives and case growth through a dedicated retailer and wholesaler digital strategy., • Lead a team through excellent training and development and driving results., • Build availability and visibility of key BBC products and campaigns on the digital shelf of our accounts and at wholesalers., • Develop and deliver a point of view on our B2B and retail digital commerce position to wholesalers, retailers and internal Boston Beer leadership., • Identify gaps in Boston Beer assortment on prioritized digital channels to update and enhance directly or by working through BBC connected commerce and sales teams., • Work with internal connected commerce and commercial marketing team to identify and execute against assortment/content needs on all platforms where our products can be purchased., • Work alongside technology partners such as PROVI, VIP and Encompass on emerging technology features offered that can improve Boston Beer's supplier position within our wholesalers., • Be the preferred partner of the off premise national account team to make BBC the lead supplier to our retailers through a "category management" like approach to the digital shelf., • Work and align with BBC sales leadership and top wholesaler partners to uncover and align the digital go-to market strategies to our biggest customers. Further multiply those efforts against all wholesalers., • Work and align with our top retail accounts and their digital go-to-market strategy and further multiply those efforts against all retailers., • Develop and deliver wholesaler communication that supports our connected commerce efforts., • Leverage market research/insight, user input and sales data to understand wholesaler and retailer emerging trends and close BBC opportunities., • Develop strategic plans from insights to develop the channel., • Develop the training playbook alongside the training team to educate BBC Sales on this emerging space to raise the organizations readiness level of the digital sales channel. What Ingredients You'll Bring: Minimum Qualifications: • 7+ years of sales experience managing large strategic accounts with a track record of driving growth through strong service, insight, strategy and innovation, • Strong critical thinking skills with proven ability to work through ambiguous and complex situations that require problem solving, • Analytical mindset with proficiency in data-driven decision-making, • Ability to operate independently, take initiative, and manage priorities with minimal oversight, • Excellent written and verbal communication skills, with the ability to clearly present complex ideas and influence stakeholders at all levels, including external partners, • Demonstrated ability to learn quickly and to adapt with incredible capacity in an agile environment and evolving eCommerce landscape, • Experience in on/off-premise sales, including execution and strategy, • Proven success managing a complex retailer or wholesaler relationships and driving results, • Alcohol industry experience, • Prior people management experience, including coaching and developing talent Level: 4M At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the salary range is between $117,000 and $174,000. However, it's important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance, and certain sales roles might include a car allowance. Some Perks: Our people are our most important "ingredient." We hire the best talent; and we reward, develop, and retain them too. In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*: • Tuition reimbursement, • Fertility/adoption support, • Free financial coaching, • Health & wellness program and discounts, • Professional development & training, • Free beer! *Talk to your recruiter about eligibility Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act. Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact for assistance. #LI-KP1 , • Job Identification 16695, • Job Category Marketing, • Posting Date 03/16/2026, 08:59 PM, • Apply Before 04/01/2026, 04:00 AM, • Job Schedule Full time, • Locations Boston Office (Hybrid)

Job DescriptionAbout demandDrive: demandDrive is an industry-leading integrated sales and marketing agency with over 400 employees, headquartered in the Greater Boston Area. demandDrive provides B2B clients with a comprehensive suite of solutions, including world-class digital marketing services combined with sales execution. While most companies execute sales and marketing functions in isolation, demandDrive combines industry-leading services in both areas, driving greater productivity and increasing our clients' revenue growth. demandDrive believes in strong leaders and a positive work culture. We are extremely passionate about helping our clients achieve and exceed their sales and marketing goals and being the best in the industry. The Company is private-equity sponsored and will execute an M&A strategy.Position Overview - Senior Data & Analytics Specialist: We’re looking for a Senior Data & Analytics Specialist who lives at the intersection of data, tracking architecture, and client communication. This role goes far beyond reporting — it’s about designing, implementing, and maintaining scalable measurement systems that turn complex user behavior into reliable, privacy-aware insights. You’ll own the full lifecycle of tracking: from data layer design and tag manager architecture, to cross-platform conversion tracking, server-side implementations, and stakeholder education. You’ll work closely with marketing, product, engineering, and legal/privacy teams — as well as directly with clients — to ensure data is accurate, compliant, and actionable across the entire marketing and analytics stack. Job Duties & Responsibilities: Tracking Architecture & Measurement Strategy • Design and implement robust data layer architectures to support scalable, future-proof tracking across websites and applications., • Build and maintain event-based tracking frameworks aligned with business goals (ecommerce, lead generation, product usage, subscriptions, etc.)., • Implement and maintain enhanced ecommerce tracking (product views, add-to-cart, checkout steps, purchases, refunds) using GA4 best practices., • Architect clean, efficient Google Tag Manager (GTM) setups, prioritizing:, • Minimal tag sprawl, • Reusable variables and triggers, • Maintainable naming conventions, • Performance-first implementations, • Confidently jump into messy, unfamiliar GTM containers and quickly troubleshoot tracking bugs without prior context, including diagnosing tag firing logic, variable issues, and data layer inconsistencies., • Implement and maintain conversion tracking across platforms, including GA4, Google Ads, Meta Pixel, and Meta Conversions API (CAPI), LinkedIn Insight Tag, and other tools as needed., • Design and support server-side tracking solutions (e.g., GTM Server-Side and first-party tracking approaches) to improve data accuracy, reduce signal loss from browser restrictions, and support privacy and consent requirements., • Integrate and manage consent management platforms (e.g., OneTrust or similar) with GTM and analytics tools., • Configure tracking to respect user consent signals (analytics, marketing, functional cookies, etc.)., • Audit and manage cookie lifecycles, categorization, and firing logic., • Collaborate with legal and compliance teams to support GDPR, CCPA, and evolving privacy regulations., • Analyze large datasets to identify trends, anomalies, and optimization opportunities., • Translate raw data into clear, actionable insights for both technical and non-technical stakeholders., • Build and maintain dashboards and reporting in Looker Studio / Looker, focused on clarity, accuracy, and business relevance., • Support reporting and analysis in additional BI tools when needed (experience beyond Looker is a plus)., • Act as a trusted tracking and analytics partner for clients., • Clearly explain tracking methodologies, data limitations, attribution challenges, and privacy/consent tradeoffs in plain language., • Gather requirements, document tracking plans, and communicate implementation details clearly., • Partner with marketing, product, engineering, and compliance teams to align measurement strategies with business objectives., • Proactively recommend improvements to tracking infrastructure, reporting, and data quality. Required Qualifications: • Strong hands-on experience with Google Tag Manager (GTM) and Google Analytics 4 (GA4)., • Proven experience implementing custom event tracking, conversions, and ecommerce measurement., • Comfortable jumping into random, messy GTM instances and troubleshooting bugs quickly without prior knowledge of the account structure or history., • Experience with cross-platform conversion tracking (Google, Meta, LinkedIn, etc.)., • Familiarity with server-side tracking concepts and implementations., • Experience managing cookie-based tracking and consent-driven data collection., • Strong Analytical mindset with the ability to spot trends and inconsistencies., • Excellent communication skills -- able to explain technical concepts clearly to clients and stakeholders.Nice to Have:, • Experience with additional BI tools (Tableau, Power BI, Mode, etc.)., • Working knowledge of SQL, BigQuery, or data warehouses., • Experience with marketing attribution models, funnel analysis, or experimentation frameworks., • Deeper familiarity with global privacy regulations (GDPR, CCPA, etc.) and consent optimization strategies., • Experience auditing or refactoring messy tracking setups into clean, scalable systems., • Familiarity with no-code and low-code integration tools such as Zapier or similar automation platforms., • Experience working with marketing and data platforms, including HubSpot, customer data platforms (CDPs), and enrichment tools such as Clay. Benefits: • Hybrid or remote (dependent on location) - $85,000 - $100,000 annual salary range., • Health coverage and other health & wellness benefits via BCBS, vision care, dental coverage (Delta Dental), paid paternity & maternity leave, life & disability insurance, 401(k) matching., • Paid time-off, including 14 paid holidays., • Great work-life balance & positive company culture., • Team happy hours., • Casual dress code. nPNcjMpvwc

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Account Executive, Mid-Enterprise @ Klaviyo! Hybrid Role Requirement: Boston, MA (In-Office 3x/Week) Team: Sales – Mid- Enterprise At Klaviyo, we believe every customer interaction is an opportunity to build stronger relationships. That mindset starts with our Sales team—and we're growing. We're looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world's most recognizable brands. This is more than just closing deals. It's an opportunity to shape the future of our upmarket business by bringing Klaviyo to customers who are reimagining their marketing tech stack. From first touch to signed agreement, you'll own the full sales cycle—partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers. You'll be selling to companies like Marc Jacobs, Walmart's Home Brands, TaylorMade Golf, and Citizen Watches. It's a big responsibility—and a bigger opportunity. What You'll do and How You'll Make a Difference: • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up., • Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly., • Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high-impact areas., • Build and grow Klaviyo's Mid-Market and Enterprise client base, • Drive full-cycle sales efforts: prospecting, discovery, demo, negotiation, and close, • Create and execute territory and account strategies for long-term growth, • Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience, • Provide mentorship and leadership across the AE team, • Share market insights with Product and Engineering to influence roadmap decisionsWho You Are/Required Experience:, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table., • As part of your craft, you're curious, adaptable, and eager to deepen your fluency in AI (understanding capabilities, limits, and risks) as part of your craft., • You don't wait to be told what tool to try—you explore, test, and share what works., • Based in Boston, MA and available to be in-office 3 days/week, • 6+ years of closing experience, preferably in SaaS or MarTech, • Experience hunting net new business from self-generated leads through negotiation and closure (closed/won), • Comfortable navigating strategic deals with multiple stakeholders and complex buying processes, • Experienced in technical selling—able to communicate value with clarity and confidence, • Knowledge of the marketing automation or CDP space is a plus, • Resilient in the face of challenges and energized by a fast-moving environment, • A natural relationship-builder with strong influencing skills #LI-Hybrid #LI-BAILEY We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$115,000—$115,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We are looking for a strategic, hands-on Director of GTM Finance to serve as the financial leader and thought partner to our global Go-to-Market organization. This role will own forecasting, planning, and performance management across Sales, Marketing, Partnerships, Customer Success, and Revenue Operations. You will shape how we invest for growth, improve productivity, and scale efficiently as we expand globally. Reporting to the VP, FP&A, this is a highly visible role that partners directly with senior GTM leadership and executive stakeholders to drive disciplined growth and long-term value creation. How you'll make a difference: Strategic Business Partnership • Act as the primary finance partner to the GTM Leadership Team, • Partner with GTM Ops to shape global revenue strategy, capacity planning, territory design, quota economics, and incentive structures., • Provide data-driven guidance on pipeline health, conversion, retention, and expansion dynamics., • Influence investment decisions across Sales, Marketing, Partnerships, and Customer Success., • Partner with GTM Ops team to lead annual planning and quarterly reforecast processes for all GTM functions., • Build scalable forecasting models that improve predictability and transparency., • Establish KPIs and performance dashboards that drive accountability across the GTM org., • Analyze sales productivity, CAC, LTV, payback, pipeline velocity, and segment performance., • Identify risks and opportunities early and recommend actionable solutions., • Evaluate ROI of marketing programs, headcount additions, compensation structures, and new market expansion., • Develop business cases for strategic initiatives and expansion opportunities., • Lead and develop a high-performing GTM Finance team., • Create scalable processes that support global growth., • Foster a culture of ownership, business curiosity, and operational excellence., • 12+ years of experience in Finance roles, such as investment banking, venture capital including significant operational experience within FP&A or Finance at software companies with SaaS business model, • At least 3+ years of experience being a people leader, • A strategic finance leader who thrives at the intersection of analytics and influence., • Comfortable operating in a fast-paced, high-growth environment with evolving priorities., • Highly analytical with the ability to translate complex data into clear business narratives., • A strong communicator who can challenge senior leaders constructively and build trust., • Equally comfortable zooming into detailed models and zooming out to shape strategy., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$188,000—$282,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company. The Position: Store Manager Position Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: * Recruiting, interviewing, and onboarding exceptional employees and managers. * Training, mentoring, and retaining top-tier talent to foster growth and excellence. * Cultivating and maintaining a positive and energized store atmosphere. * Elevating the selling culture by championing AKIRA's 5 Steps of Selling. * Providing timely, constructive feedback both in real-time and through written communication. * Inspiring and motivating employees and managers to perform at their best. * Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. * Upholding and enforcing all AKIRA policies with consistency and integrity. * Exceeding individual sales goals with enthusiasm and determination. * Driving the store's daily, weekly, and monthly sales goals to surpass expectations. * Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: * Minimum 1 year of experience in store management * A passion for fashion and a keen eye for trends. * An unwavering work ethic and dedication to excellence. * Proven leadership skills with the ability to inspire and guide a team. * Exceptional communication and organizational abilities. * High motivation coupled with a proactive sense of urgency. * At least one year of experience in retail management. * Expertise in supervising, motivating, and effectively directing employees. * Flexibility to adapt to new directions and embrace change with enthusiasm. * Comprehensive knowledge of visual merchandising and superior customer service practices. * Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. * The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. * A collaborative mindset fosters strong and sustainable relationships with employees and managers. Physical Requirements: * Move product, supplies, and/or boxes repetitively; ability to push, pull, and lift a maximum of 50 lbs. based on the needs of the role * Ability to stand/walk for extended periods of time, including a 10-12 hour shift Benefits and Perks: AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We’re committed to internal growth, providing meaningful development and career advancement opportunities. Compensation: At AKIRA, we are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process. Job Type: Full Time

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team and role Data is at the heart of every decision made at Klaviyo, and we're looking for a Business Intelligence Data Engineer to join our Go To Market (GTM) team supporting Sales Analytics. This domain of data aims to improve the experience of Sales Operations and Analytics. Secondary to this, the role will support ancillary functions of the Partnerships Organization and collaborate with the CS&S organization. This role sits in Data Engineering as part of the GTM team, which is part of a hub and spoke model of analytics engineering at Klaviyo. You'll build and steward the source of truth for Sales Operational data so People leaders and analysts can answer questions quickly and confidently and turn those insights into a more incentivized, higher-performing organization. You will directly support the sales analytics teams at Klaviyo, working cross functionally with Systems, Deal Ops,, Audits, Planning, and Business Intelligence. You will be an independent self-serving, embedded partner to all of GTM leadership where Sales subject matter expertise is required, capable of translating ambiguous requirements into stable data products. You'll be supported by the broader Data Engineering organization's standards, tooling, and review practices. How you'll make a difference • Deliver Sales specific data modeling that drives better operational experience, is SOX compliant, and provides detailed insight into the day to day of operation as well as forecasting. Maintain and stand up curated, documented marts that make it easy for analytics to operate within a structured governance mandate that enables the Sales operations team to work fast and focus on their organizations with the safety of production ready data., • Own the pipelines & models end‑to‑end. Build and maintain reliable integrations from core sales systems (e.g., CRMs/ROP/ERPs), model them in dbt, and publish governed marts and reverse‑ETLs to operational destinations where they create value., • Create attainment views with Compensation and People Analytics. Partner with analysts to build holistic views of the Sales lifecycle. Examples of focus are quicker cadences to booking and dynamic reconciliation processes, • Raise the bar on data reliability and governance. Instrument monitoring and alerting, tests (freshness/volume/constraints), and documentation so the sales data ecosystem is discoverable, auditable, and self-serveable., • Operate as a trusted partner to leadership. Work directly with Operations and Sales leadership to scope problems, clarify trade‑offs, and communicate technical concepts in exec‑ready language.What you'll do (responsibilities), • Integrations & ingestion: Own secure ingestion from ROP/ERP/performance systems into Snowflake; define SLAs/SLOs; implement monitoring & alerting for each feed., • Modeling & marts: Design dimensional/entity models (dbt) for employees, positions, org structure, performance history, forecasting, and pipeline movement; publish curated marts with strong contracts and lineage., • Reverse ETL: Operationalize high‑value models to downstream tools and workflows using reverse‑ETL patterns to close the loop between insight and action., • Quality & governance: Implement tests (unit/integration, schema/freshness), multi-layered validation frameworks that routinely validate data integrity, data policies (masking, purpose‑based access), and documentation that enable safe self‑service across the analytics community., • Repository stewardship: Maintain the analytics codebase (dbt repo), perform code reviews, and ensure modular, reusable patterns the broader team can adopt., • Stakeholder partnership: Run an intake & engagement model with Revenue and Sales Operations/ Analytics (primary), HRIS/People Tech (security/integration), Finance (plan/comp interfaces), and BI/Platform teams (shared standards).Who you are (qualifications), • 3–5+ years in analytics/data engineering with production ELT in Snowflake + dbt + SQL; Python for orchestration/utilities., • Strong demonstration of Sales Operations, • Demonstrated independence partnering with senior, non‑technical leaders; able to translate open‑ended needs into scalable data products., • Proven experience implementing tests, monitoring, and documentation that keep pipelines healthy and reporting trustworthy., • Experience building data integrations and reverse‑ETL pipelines that support business operations., • Airflow (orchestration) and Fivetran/Workato (ELT/integration)., • Familiarity with data privacy controls (masking/RLS) in people data. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$120,000—$180,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Role Klaviyo is looking for a Full Stack Engineer to join the Social team and help turn social conversations into long‑term customer relationships. In this role, you'll build end‑to‑end experiences that connect channels like Instagram DMs to Klaviyo's core platform—capturing high‑intent profiles, consent, and engagement data from social traffic. As a Software Engineer II, you'll tackle complex technical challenges, explore multiple solution paths, and weigh business and technical trade‑offs to determine the best approach. You'll contribute actively to design discussions, help shape architectural decisions, and ship well‑designed, thoroughly tested features that prioritize reliability, performance, and a great user experience. On the Social team, we focus on crafting intuitive, high‑impact surfaces that make it easy for brands to grow their lists from social. This includes the experiences that power Instagram auto‑replies and future social entry points, the supporting APIs and services that ingest and transform social events, and the data and analytics that show customers how social programs drive profile growth and revenue. We partner closely with teams across messaging channels, onsite experiences, and profiles to create a cohesive, multi‑channel growth engine. Collaboration is central to how we work. You'll work with engineers, product managers, designers, and data partners across Klaviyo, gaining exposure to many parts of the stack and product. This keeps the work varied and gives you opportunities to see your code in action across different surfaces—from customer storefronts to internal analytics tools. Looking ahead, Social is expanding beyond our first Instagram auto‑reply experiences into a broader social growth platform. We'll be deepening our native social integrations, building smarter targeting and personalization based on profile and event data, and creating new ways to route social traffic into high‑conversion destinations like landing pages and onsite modules. Our goal is to make Social not just a feature, but a growth platform that helps brands turn every conversation into a durable customer relationship. What We're Looking For • A proven track record of building high-quality products and systems, with a focus on writing clean, maintainable code, • 3+ years of experience in a software engineering role, • Experience building end-to-end software solutions or deep experience with both front-end and back-end technologies, • Familiarity with code reviews and leading or participating in robust testing practices, • Experience working in agile, fast-paced environmentsNice to Have, • Experience with Python and related technologies, • Experience with React and related technologies, • Background in digital marketing or customer data software, • Exposure to machine learning concepts or applications, • Experience building cloud-native solutions, ideally on AWS We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$116,000—$174,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Are you passionate about building ecosystems and turning partnerships into real, measurable growth? As Sr. Partner Marketing Technology Alliances Manager at Klaviyo, you'll play a critical role in activating our technology partner ecosystem through joint marketing, joint demand generation, and high-impact partner moments. You'll work closely with ecommerce platforms, ISVs, and technology partners to bring integrated solutions to market and accelerate adoption of the Klaviyo platform. You'll collaborate with a wide range of technology partners across the commerce ecosystem — including leading platforms and ISVs such as Shopify, WooCommerce, TikTok, Google, and others — to bring integrated solutions to market and create meaningful value for shared customers. This role sits at the intersection of partner marketing, ecosystem activation, and go-to-market execution. You'll design and execute co-marketing programs that help technology partners show up meaningfully across Klaviyo's ecosystem — from the App Marketplace to flagship global events like K:Boston, K:Sydney, and K:London. You'll collaborate closely with Partnerships, Field Marketing, Events, Product Marketing, and Sales to ensure partner marketing initiatives are aligned with business priorities and deliver tangible outcomes. Your work will directly influence partner-led demand, product adoption, and Klaviyo's growth across the commerce technology ecosystem. This is a highly visible role for a forward-thinking, hands-on marketer who thrives in fast-paced environments and knows how to turn partnerships into scalable growth engines. How you'll make a difference: • Lead and execute joint marketing programs with technology partners that drive demand, pipeline influence, and adoption of the Klaviyo platform, • Design and deliver integrated co-marketing initiatives across campaigns, content, launches, and ecosystem programs in partnership with ISVs and ecommerce platforms, • Own technology partner sponsorship strategy and execution for Klaviyo's flagship initiatives, including K:Boston, K:Sydney, K:London, and other global moments, • Create compelling sponsorship and activation opportunities that align partner objectives with Klaviyo's brand, audience, and go-to-market priorities, • Partner closely with Partnerships, Field Marketing, Events, Product Marketing, and Sales to align partner marketing programs with broader business goals, • Own end-to-end execution of partner marketing initiatives — from strategy and planning through launch, execution, and performance measurement, • Leverage data and insights to evaluate program effectiveness, optimize ROI, and scale successful partner motions, • Act as a connector across Marketing, Partnerships, Sales, and Product to ensure consistent messaging, strong execution, and clear partner value propositions, • Champion partner and field feedback internally to continuously improve ecosystem marketing effectiveness, • Stay current on ecommerce and technology partner trends, competitive dynamics, and platform innovations to bring fresh, relevant ideas to market, • 5+ years of experience in partner marketing, alliances marketing, ecosystem marketing, or B2B technology marketing, • Proven experience designing and executing joint marketing programs with technology partners that drive measurable demand and adoption, • Understanding of ecommerce, and/or SaaS ecosystems, including ISVs, platforms, and partner-led growth models, • Experience working closely with partnerships, sales, and cross-functional marketing teams in a multi-stakeholder environment, • A forward-thinker who is equally comfortable rolling up your sleeves to execute programs end to end, • Data-driven and outcomes-focused, using insights and performance metrics to guide decisions and improve results, • Highly collaborative, with the ability to build trust and influence across internal teams and external partners, • Accountable and goal-oriented, taking ownership of initiatives and consistently delivering on commitments, • Strong communicator and storyteller, able to craft compelling joint narratives and represent marketing initiatives with confidence, • Highly organized, able to manage multiple partners, programs, and timelines simultaneously, • Comfortable with periodic travel for partner engagements, events, and flagship Klaviyo initiatives #IndeedGTM We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$104,000—$156,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. How You'll Make a Difference: Klaviyo is seeking an industry-savvy marketing professional to drive adoption, retention, and expansion within the Hospitality vertical. You'll serve as a trusted advisor to hospitality customers, helping them translate Klaviyo's platform into measurable outcomes across guest engagement, loyalty, and revenue growth. This role is ideal for someone looking to bring their CRM experience, developed in-house and/or agency, into a role that can have revenue impact at scale. You'll work with CSMs and hospitality customers directly to ensure industry and platform best practices are leveraged to drive customer outcomes. This role is highly cross-functional to ensure we deliver a cohesive customer experience, from onboarding through renewal, while representing the voice of the customer internally to shape Klaviyo's roadmap and go-to-market strategy. Core Responsibilities Onboarding & Value Realization • Partner with Onboarding Services and Customer Success teams to deliver a seamless experience for complex, multi-system environments (POS, PMS/Reservations, loyalty, and e-commerce)., • Define success plans and milestones for hospitality customers to ensure early wins and sustainable growth., • Collaborate with partners (e.g., Toast, Mews) to align activation plans and accelerate integration-led value., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.Customer Engagement & Strategic Guidance, • Serve as the go-to hospitality expert for customers, helping them design lifecycle programs tailored to restaurant and hotel operations from industry best practices, • Support strategic business reviews with marquee logos to deliver value and gain key market insights, • Build direct relationships with executives and marketing leaders with the brand to deepen Klaviyo's footprint within key accounts., • Drive cross sell opportunities and Product feedback to drive customer maturity and expansion.Enablement & Education, • Develop and deliver hospitality-specific enablement materials for Customer Success Managers (CSMs) and Implementation Specialists, including best practices, playbooks, and data capture strategies., • Translate industry trends into actionable insights for internal teams and customers (e.g., "Hospitality Benchmark Reports," "Why Now in Hospitality?")., • Contribute to the creation of hospitality-focused case studies, webinars, and thought leadership content.Voice of Customer & Internal Collaboration, • Act as the customer's advocate across Klaviyo, influencing product roadmap priorities, feature development, and partner integrations based on real-world needs., • Collaborate with Product Marketing and Partnerships to develop narratives that reinforce Klaviyo's leadership in hospitality lifecycle marketing., • Participate in cross-functional GTM reviews to share customer feedback, identify enablement gaps, and recommend process improvements. Who You Are: • 7+ years of experience in the Hospitality space (hotel preferred, others considered)., • 7+ years of experience in CRM, email marketing, SMS marketing, owned channels, digital marketing or related fields., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • Bachelor's degree or commensurate experience., • Demonstrated experience with Klaviyo or similar marketing automation platforms., • Knowledge of Customer Data Platforms (CDPs) and their role in data-driven marketing., • Proven experience in developing and executing successful data-driven marketing campaigns., • Strong understanding of email and SMS marketing best practices and strategies., • Strong communication and client-facing skills, with the ability to explain complex concepts to non-technical stakeholders., • Analytical mindset with the ability to interpret data and provide actionable insights., • Strong project management skills to oversee implementations and campaigns from start to finish., • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities., • Ability to work collaboratively in cross-functional teams., • Proven track record of driving successful marketing campaigns and achieving results as well as thought leadership., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$132,000—$198,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Product Experts (Customer Support Specialists) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software. How you will make a difference: • Develop an in-depth knowledge of the Klaviyo platform, • Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email, chat, and phone, • Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies., • Diagnose software issues and resolve escalated customer complaints engage using established processes, • Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions), • Communicate thoughtfully and effectively with all Klaviyo customers, • Document troubleshooting and problem resolution steps., • A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills., • Passionate about creative problem solving for customers and end users, • Self-motivated, eager to learn and thrive in a collaborative environment, • Capable of adapting quickly to changing priorities, • Experience with or able to quickly pick-up:, • Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce, • Web works, networking, and software products, • DNS, IPs and other networking concepts, • APIs, • Email marketing platforms and E-Commerce platforms, • Familiar with the Klaviyo product and completing the Product Certification is a plus, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$26.92—$40.38 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team and role: Klaviyo's Legal Privacy team is responsible for Klaviyo's privacy strategy and for keeping the company's products, operations, and go-to-market practices aligned with privacy laws and regulations worldwide. The Senior Manager, Legal Compliance - Privacy will serve as a senior subject matter expert on privacy compliance across the company, partnering with Product, Engineering, Marketing, Security, and Customer Experience teams to operationalize privacy requirements in a fast-moving B2C CRM platform environment. Reporting directly to the Sr. Director, Legal Privacy, this role combines strategic privacy program ownership with hands-on compliance execution, covering the full lifecycle of Klaviyo's customer data handling across company products and services. The Senior Manager will help drive Klaviyo's privacy-by-design culture, support compliance with U.S. and international privacy frameworks, and contribute to the company's approach to AI governance as Klaviyo's AI-powered capabilities continue to grow. How you'll make a difference:Privacy Program Management • Own and execute a 6–12 month privacy compliance work plan aligned with broader Legal and company KPIs, identifying opportunities to drive measurable impact., • Lead compliance readiness efforts for new and evolving U.S. state privacy laws (CCPA/CPRA), FTC requirements, and international privacy regulations (GDPR, UK Data Protection Act, PECR, PIPEDA, and emerging frameworks)., • Monitor legislative and regulatory developments across jurisdictions, assess applicability to Klaviyo's products and operationsDevelop, maintain, and improve privacy policies, procedures, records of processing activities (RoPAs), and internal documentation to demonstrate compliance with applicable laws.Privacy by Design and Product Counseling, • Working closely with Product Counsel, serve as the primary privacy compliance advisor to Product, Engineering, and Data teams, embedding privacy-by-design principles into Klaviyo's product development lifecycle, including new features, AI/ML capabilities, data integrations, and platform changes., • Conduct and oversee privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) for high-risk processing activities, new product launches, and third-party integrations.Cross-Functional Partnership and Stakeholder Engagement, • Communicate with key stakeholders cross-functionally to deliver a unified, global privacy compliance experience for the business., • Partner with Security, IT, and Data Governance teams on controls frameworks, data mapping, data retention schedules, and incident response protocols., • Support the negotiation and review of data processing agreements (DPAs) and privacy-related contractual terms with vendors, partners, and enterprise customers., • Build and leverage strong relationships with leaders and partners across the company to secure buy-in, manage issues, and drive results on privacy initiatives.Data Subject Rights and Incident Response, • Oversee processes for data subject rights requests (access, deletion, correction, opt-out) to ensure timely and compliant responses at scale., • Support privacy incident and data breach response, including investigation, documentation, root-cause analysis, remediation, and regulatory reporting as needed.AI Governance, • Contribute to Klaviyo's approach to responsible AI governance, advising on privacy and data protection considerations for AI-powered features., • Monitor emerging AI-related privacy regulations and guidance (EU AI Act, FTC AI enforcement trends, state AI legislation) and assess their applicability to Klaviyo's products and services.Training, Reporting, and Continuous Improvement, • Design and deliver privacy training and awareness programs tailored to different business functions (Engineering, Marketing, Customer Support and Success, Sales)., • Maintain accountability for key privacy compliance metrics (DSR response times, assessment completion rates, training completion, incident resolution timelines) and report on program performance to senior leadership., • Proactively engage with external networks (IAPP, industry peer groups, privacy forums) to stay current on best practices, developing trends, and solutions to emerging issues., • Set the standard for resolving urgent compliance issues effectively, continuously implementing systematic improvements to reduce recurring issues over time., • Perform other related duties as assigned.Who you are:, • You have deep expertise in global data privacy and protection law, including GDPR, CCPA/CPRA, PECR, CAN-SPAM, and emerging U.S. state privacy statutes, with the ability to apply them pragmatically to a technology platform business., • You are a seasoned professional with a full understanding of privacy compliance as a specialization and can identify organizational risks proactively., • You are comfortable operating at both strategic and operational levels, moving from program roadmap planning to hands-on policy drafting, assessment execution, and stakeholder advising in the same day., • You communicate clearly and effectively across functions, teaching others how to think about privacy and building a collaborative privacy culture., • You challenge to ensure excellence, can disagree and commit, and are able to deliver tough messages to senior internal and external partners when needed., • You have strong project management skills, with a track record of building and executing multi-month work plans across cross-functional teams., • You are familiar with privacy management tools and technologies (e.g., OneTrust, Transcend, or similar), GRC platforms, and workflow/ticketing systems., • You bring a technology-forward mindset, including comfort with AI/ML concepts and an interest in leveraging automation to improve compliance program efficiency., • You function well in a high-paced environment and can prioritize tasks and delegate appropriately., • Proficient with Microsoft Office Suite, Google Workspace, Slack, or related productivity software.Education and Experience:, • Bachelor's degree required; J.D., CIPP/US, CIPP/E, CIPM, or CIPT certification strongly preferred., • 7+ years of experience in privacy, data protection, compliance, or a related legal function, with at least 2 years focused on privacy compliance in a technology or SaaS company., • Experience with privacy compliance in a B2C or direct-to-consumer context, including marketing and communications channels (email, SMS, push), is highly preferred., • Experience with privacy-by-design reviews, DPIAs, and data subject rights processes at scale preferred. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$124,000—$186,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo's mission is to help businesses own their growth. AI is at the center of that mission — and we're building the engineering organization to match. As Director, Engineering – AI, you'll lead the teams turning our AI strategy into real, daily leverage for hundreds of thousands of customers: from the underlying AI platform and agent framework to the product experiences embedded throughout Klaviyo. You'll own the technical vision and execution strategy for AI-powered capabilities across Klaviyo's product surface, partnering deeply with Product, Design, ML, Data Science, and GTM to define what to build, ship it quickly and safely, and measure real impact in customer outcomes — not just model demos. This is a hands-on, execution-first role for a product-minded engineering leader who is fluent in modern LLMs, agent patterns, and what it takes to bring AI capabilities to production at scale. How You'll Make a Difference • Own the AI engineering charter. Define the technical vision and roadmap for AI-powered capabilities on Klaviyo's platform, and translate it into clear plans, OKRs, and milestones for your teams., • Design and evolve the AI platform. Lead the architecture for LLM-powered and agentic systems — orchestration, tool/function calling, retrieval and memory, evaluation harnesses, observability, and safety guardrails tuned for real-world product workflows., • Ship remarkable, AI-native product experiences. Partner with Product, Design, and partner engineering teams to prioritize the highest-value use cases, break them into shippable iterations, and launch experiences that feel intuitive and powerful — not just demos bolted onto existing UI., • Make safety, reliability, and measurability non-negotiable. Define success metrics and guardrails for AI systems (e.g., time-to-first-value, uplift over baselines, override rates, hallucination/error rates, latency, SLOs), and build the tooling to monitor and continuously improve them in production., • Integrate deeply with Klaviyo's data and platform stack. Collaborate with Data Platform, Production Infrastructure, and product engineering teams to ensure AI systems can safely and efficiently access the right data while respecting privacy, security, and governance constraints., • Raise the bar on AI engineering craft. Build shared patterns, libraries, and best practices for prompt and chain design, evaluation, human-in-the-loop review, and observability that other teams can reuse; champion rigorous experimentation, A/B testing, and fast feedback loops., • Lead high-performing engineering teams (ICs and managers). Hire, develop, and retain high-performing, inclusive teams; set crisp expectations, coach for impact, and create a culture of urgency, accountability, and psychological safety., • Partner across Klaviyo to land changes. Work closely with GTM, Support, and Customer Success to roll out new AI capabilities safely, enable the field, and close the loop between customer feedback, product decisions, and system improvements., • Measure what matters. Own a clear scorecard for your area — adoption, activation, uplift vs. baselines, quality/satisfaction, AI system reliability, and developer velocity — and use it to drive prioritization and investment decisions., • An experienced, product-minded engineering leader. ~10+ years in software engineering, including 5+ years leading multiple teams and managers building user-facing products in high-growth SaaS or similar environments. You're energized by building things customers love, not just infrastructure for its own sake., • Hands-on with modern AI and agentic systems. You've led teams building with LLMs, retrieval-augmented generation, or agent frameworks — designing multi-step flows, tool calling, memory, evaluation, and safety guardrails — even if you're not coding every day., • A deep systems and product thinker. You can dive into architecture and data flows, but also reason from first principles about customer workflows, jobs-to-be-done, and where AI can produce step-change improvements vs. incremental shortcuts., • An outcome-oriented operator. You define clear success metrics and hold teams accountable to them; you're comfortable saying "no," narrowing scope, and iterating fast., • A builder of high-performing, inclusive teams. You've hired and developed diverse engineering teams, grown new leaders, and created cultures where people do the best work of their careers while feeling respected and included., • An exceptional collaborator and communicator. You translate complex AI/ML and systems topics into clear narratives for non-technical partners; you influence peers and executives, drive alignment across Product, Engineering, Data, and GTM, and model Klaviyo's values in how you work., • Adaptable and resilient. You stay close to the work, dive deep when needed, and lead your teams through ambiguity and change with clarity and calm., • A practitioner of AI-first ways of working. You know how to lead your whole team to use AI in day-to-day engineering development cycles, and you've experimented with or practiced fully agentic coding workflows., • Experience building AI-powered products for end users in complex SaaS workflows (e.g., martech, CRM, growth tooling, developer platforms)., • Prior work on agentic or copilot-style experiences embedded in production products at scale., • Background combining experimentation platforms, offline evaluation, and human review loops to improve AI systems over time., • Experience operating in multi-product, multi-team environments where clear interfaces and ownership boundaries are critical. AI will reshape how businesses plan, execute, and optimize across every workflow — and Klaviyo is investing to make those capabilities real, safe, and accessible to every customer, not just the most technical ones. As Director, Engineering – AI, you'll define and deliver the next generation of AI-native experiences in our core product, shaping both how our customers work and how our teams build. You'll help ensure Klaviyo stays ahead in AI while staying true to our values: putting customers first, moving fast without shortcuts, and staying hungry and humble as we scale. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$244,000—$366,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description From our nation’s earliest days, ABCorp has been a trusted force in security and innovation. In 1795, the federally chartered Bank of the United States entrusted American Bank Note Company with the critical mission of producing counterfeit-resistant currency for the young Republic. This early history established our company, now known as ABCorp, as a pioneer in secure printing, with innovations that served not only American banks but also international clients, a legacy that shaped our evolution into a global leader in secure manufacturing. What began with protecting America’s financial foundation now drives cutting-edge solutions that safeguard organizations worldwide. Today, ABCorp sits at the intersection where authentication, payments, and secure access embrace next-gen (including additive 3D) manufacturing to meet the demands of a digitally driven world. We have built 230 Years of Expertise – no one knows secure manufacturing and authentication better, and no one has done it longer. We maintain global reach and compliance with eight locations around the world, and we’ve been trusted by fintechs, financial institutions, healthcare companies, governments, and brands across 120+ countries. We deliver end-to-end innovation through high-security, state-of-the-art facilities that are incubators for advancements in payments, secure access, and additive manufacturing. The Team At ABCorp, we know that our legacy and decades of achievement are powered by an exceptional team that embodies a true startup mindset. The Analytics Engineering Team at ABCorp partners closely with Product Management, Engineering, Sales, and Customer Success to build the data foundations that drive product strategy and business decisions. Analytics Engineers serve as trusted advisors to stakeholders across the organization, translating complex data into actionable insights that shape our secure payment products, enterprise SaaS platforms, and digital consumer experiences. Our team owns everything from data modeling and instrumentation to metrics definition, experimentation frameworks, and self-service analytics that empower teams to make data-driven decisions at scale. Learn more about ABCorp's story, products and team at abcorp.com. The Role ABCorp is seeking a highly skilled Senior Analytics Engineer to own the data and analytics strategy for our secure payment card solutions and enterprise SaaS products. This role will serve as a hybrid Data Analyst and Data Engineer, understanding the business problems to solve and building scalable data infrastructure to achieve business goals. The ideal candidate will possess strong analytical and technical skills, excellent communication abilities, and a proven track record of partnering with product and business teams to drive measurable impact through data. The ideal candidate will bring an intense focus on data quality and reliability, an ability to influence cross-functional stakeholders, strong product intuition paired with analytical rigor, and a passion for building scalable data models and self-service analytics capabilities. As a key partner to our Product and Engineering teams, you will help shape products that reach millions of people in their everyday lives across fintech, commercial, healthcare, and government industries worldwide. This is an in-person role with our team based in Boston, MA. How You’ll Make a Difference: • Partner closely with Product Management, Sales, and Customer Success teams to understand their data and reporting needs, translating business questions into structured analysis, metrics, and data-driven insights., • Build and maintain data warehouse models that serve as the source of truth for product usage, customer engagement, manufacturing efficiency, and business performance metrics., • Design, implement, and own key performance indicators (KPIs) and metrics frameworks that measure product success, user adoption, feature utilization, and business outcomes across our payment card manufacturing, enterprise SaaS, and digital issuance products., • Create dashboards, reports, and self-service analytics tools that enable stakeholders across Product, Sales, Customer Success, and Operations to access and act on data independently., • Model and integrate data from multiple sources including CRM systems, product usage events, manufacturing operations, billing systems, and customer feedback to power automation, enrichment, and operational workflows., • Collaborate with Product and Engineering teams on event instrumentation, schema design, and data collection best practices to ensure clean, reliable data capture., • Conduct deep-dive analyses on customer behavior, feature adoption, conversion funnels, retention patterns, and operational efficiency to identify opportunities and inform product roadmap prioritization., • Support experimentation and A/B testing initiatives by designing test frameworks, analyzing results, and communicating findings to stakeholders., • Own data quality, observability, and governance practices including documentation, testing, and monitoring to ensure trustworthy analytics., • Build forecasting models and contribute to strategic planning by providing data-driven projections on customer growth, revenue, and product performance., • Identify opportunities to automate reporting, improve data pipelines, and scale analytics capabilities as the business grows., • Serve as a trusted data partner and educator, helping teams across the organization develop stronger data literacy and make better decisions. Who You Are • Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Engineering, Economics, or a related field., • 3-5+ years of experience in product analytics, data analysis, or analytics engineering roles, ideally supporting SaaS, payments, fintech, ecommerce, or enterprise software products., • Expert-level proficiency in SQL and experience with analytical data modeling, ideally using tools like dbt, SQLMesh, or similar frameworks., • Strong experience with data warehouses such as Snowflake, BigQuery, Redshift, or Databricks, and familiarity with ELT/ETL workflows., • Proficiency with BI and visualization tools such as Tableau, Looker, Mode, Hex, or similar platforms for building dashboards and reports., • Working knowledge of Python or R for data analysis, automation, and light data engineering tasks., • Demonstrated ability to translate ambiguous business questions into clear analytical frameworks and actionable recommendations., • Strong communication skills with the ability to present complex data insights to both technical and non-technical audiences., • Experience working cross-functionally with Product, Engineering, Sales, and Customer Success teams., • Comfort working with product analytics data including event tracking, user behavior, funnel analysis, cohort analysis, and retention metrics., • Experience with experimentation, A/B testing, and statistical analysis is a plus., • Familiarity with payments, card issuance, authentication, identity, fintech, or secure manufacturing domains is a plus., • Self-starter mindset with strong ownership, attention to detail, and ability to work independently in a fast-paced, evolving environment., • Unique opportunity to build data capabilities and drive insights on a global scale., • Ability to shape analytics for secure payment, authentication, identity and additive manufacturing products that impact people's everyday lives., • Opportunity to work with a market leader at the intersection of fintech, security, and digital products., • Company with rich legacy of innovation and trust., • Incredible global team with collaborative work environment., • Competitive salary and benefits package., • Professional growth and development opportunities.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Location: Boston Hybrid (3 days/week in office) Why You Should Join the Flows Insights & Management Team The Flows Insights & Management team is building the foundation for how Klaviyo customers create, manage, and configure their Klaviyo-powered automations. This team also owns the reporting experiences that allow our customers to understand the performance and impact of their Flows. By joining the Flows I&M team, you will have the opportunity to have a direct impact on over 170,000 brands that use Klaviyo every day to engage with their customers. As the Engineering Manager for the Flows Insights & Management team, you will lead a group of fullstack engineers and collaborate with other engineering teams to build and evolve Klaviyo's Flows product as our customer's needs evolve. You will be responsible for guiding execution on major new Flows features, including additional sending channels, intelligent personalizations, technical evolution, and scalability. This role blends technical leadership, architectural direction, and people management. As the Engineering Manager of one of our flagship products, this role requires excellent communication and collaboration skills. You will work closely with product managers, product designers, support, and many other engineering teams to extend and drive evolution of the Flows product. How You Will Make a Difference • Lead a team of engineers delivering fullstack, customer-facing features used across Klaviyo's Flows product offering, • Set technical direction for multi-channel Flows (e.g., email, SMS, push), including intelligent personalization and future channel expansion, • Own end-to-end execution: scope initiatives, break down work, align dependencies, and deliver high-quality releases on predictable timelines, • Drive architectural decisions that prioritize scalability, reliability, and maintainability across services, data models, and shared component systems, • Partner closely with Product and Design to translate vision into intuitive, performant user experiences, • Grow and mentor engineers, fostering a high-performance and inclusive team culture, • Collaborate across Klaviyo to align roadmaps and ship cohesive, customer-delighting solutions, • Contribute hands-on via design docs, code reviews, and technical spikes to de-risk complex bets and model engineering excellenceWho You Are, • 8+ years of software engineering experience with strong frontend and backend skills, • 5+ years of engineering management experience, ideally managing fullstack teams., • Familiarity with frontend technologies like React, TypeScript, and state management tools such as Redux, • Comfortable contributing to backend systems using Python and Django, FastAPI (or equivalent), • Skilled in system design, reusable component architecture, and scalable frontend platforms, • Familiarity with DevOps tooling, cloud infrastructure (AWS), Terraform, etc., • Proven track record delivering complex features in fast-paced, product-led environments, • Clear communicator, collaborative leader, and committed to continuous team improvement, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.Technologies We Use, • React, TypeScript, Redux, • Python, Django, FastAPI, • MySQL, Redis, RabbitMQ, Pulsar,, • GraphQL, RESTful APIs, • AWS, Terraform, Kubernetes We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$176,000—$264,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. As a hands‑on principal for compute, networking, storage, runtimes (e.g., Kubernetes), CI/CD, and observability, you'll architect the service platform that lets teams ship fast and safely. IC role—no direct reports—you lead via design, code, and incident excellence, setting technical standards and SLOs for platform services. What You'll Do • Architect and evolve the Kubernetes platform, service mesh, networking, storage, and CI/CD pipelines; ship golden paths and IaC modules., • Define platform SLOs; use error budgets to guide reliability vs. velocity trade‑offs; drive incident learning and readiness reviews., • Improve developer velocity (build/deploy times, flaky tests, local dev ergonomics) with measurable results., • Lead capacity planning and commitments; build guardrails for cost, security, and compliance with Security/FinOps partners., • Write high‑impact code, automation, and tooling; mentor across teams and raise the bar on operational excellence, • Experience: 10+ years building and operating cloud platforms (compute, networking, storage, runtimes like Kubernetes), with a track record of multi‑region HA and SLO rigor., • Technical expertise: Deep in Kubernetes, service mesh, Terraform/IaC, CI/CD, and production observability; you ship golden paths and guardrails that lift the whole org., • Experience with databases and storage systems, including SQL and NoSQL databases, and object, block, or file storage platforms., • AI tools & automation: You've brought AI into platform engineering—from copilot‑assisted workflows and intelligent test generation to AIOps for incident triage, anomaly detection, and runbook automation—with clear security and cost boundaries., • Ops leadership: You lead via design reviews, incident excellence, and SLO/error‑budget tradeoffs communicated in business terms., • Core SLOs & velocity: ≥99.95% SLOs for core services; 25–50% faster build/deploy times; developer‑reported friction trending down., • AI‑enabled platform: Approved AI tooling is integrated into IDE/CI/CD with repo policies and auditability; ≥70% MAU among eligible engineers; MTTR down 20–30% via AI‑assisted triage; flaky‑test rate decreases through targeted, AI‑suggested fixes., • Guardrails in place: Cost, security, and compliance controls are codified as IaC modules and enforced in paved roads., • Experience with enterprise governance, including compliance and audit requirements., • ≥99.95% SLOs for core services; 25–50% faster build/deploy times; reduced developer‑reported friction; incident recurrence trending down. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$248,000—$372,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team Klaviyo's Mobile Push team is responsible for enabling marketers to engage their audiences through push notifications at scale. As we continue to expand our channel capabilities and move further upmarket, Mobile Push is becoming an increasingly strategic part of our multi-channel platform. This team builds the SDKs, infrastructure, and product experiences that power push notifications across iOS and Android, ensuring they are reliable, scalable, and enterprise-ready. As we grow, we are building towards richer, more dynamic marketing experiences within the push channel; delivering stronger reporting and analytics to measure and optimize impact; and investing in the scale, performance, and controls required by larger, more complex organizations About the Role We are seeking a Product Manager to help drive the next phase of growth for Klaviyo's Mobile Push capabilities. You will partner closely with engineering, design, data, and go-to-market teams to expand our SDK functionality, improve scalability and reliability, and enhance the overall customer experience. Mobile engagement is a critical channel for modern brands. As Klaviyo continues to invest in Mobile Push and expand upmarket, this role offers the opportunity to shape advanced capabilities that power large-scale, sophisticated customer experiences. What You'll Do • Contribute to and execute on the roadmap for Mobile Push across iOS and Android., • Partner with engineering to evolve Klaviyo's mobile SDKs with a focus on performance, reliability, and scalability., • Improve developer experience through thoughtful SDK design, documentation, and tooling enhancements., • Balance marketer-facing functionality (campaign setup, segmentation, analytics) with developer-facing requirements., • Support enterprise expansion by building capabilities that address scale, compliance, and organizational complexity., • Define and track success metrics across adoption, engagement, deliverability, and system reliability., • Gather and synthesize customer and stakeholder feedback to inform prioritization., • Expand and strengthen a critical marketing channel as Klaviyo moves upmarket., • Improve reliability and scalability to support high-volume messaging and enterprise-grade use cases., • Elevate the developer experience for customers integrating Klaviyo into their mobile apps., • 4–5+ years of product management experience, ideally in mobile, SDK, or platform products., • Familiarity with iOS and/or Android native development environments (Swift and/or Kotlin strongly preferred)., • Strong understanding of mobile app architecture, SDK integrations, and push notification ecosystems., • Experience working on technically complex products in close partnership with engineering., • Comfortable navigating backend systems, APIs, and developer tooling., • Data-driven and analytical — you use product telemetry and customer insights to inform decisions., • Adaptable and proactive, able to operate effectively in a fast-moving, evolving environment., • Strong communicator who can translate technical depth into clear customer and business impact. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$104,000—$156,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team: We're Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with ecosystem partners that make Klaviyo more powerful for everyone that uses it. We operate globally, partnering across the business, but most closely with Sales and Marketing to deliver more for our customers. Our Partner Account Management org in the US is a team of 30 high performing and entrepreneurial Klaviyos who use their consultative skills to understand the business model and growth strategy of our ecosystem partners to advise them on how Klaviyo can help them grow. About the Role: Enterprise Channel Account Executive, GSis (Enterprise Partner Managers, GSIs) are the go-to strategic resource for Global Systems Integrators (GSIs) and the Partnerships organization because of their in-depth knowledge and are seen as experts in the ecosystem. At times they serve as speakers and external spokespersons for Klaviyo. Enterprise Partner Managers are responsible for building and influencing long-term, deep, and mutually beneficial relationships with multiple stakeholders within Klaviyo's GSI Partners. They will work directly with C-suite leaders in these organizations and leverage consultative skills to understand their business models and growth strategies so they can strategically advise them on how Klaviyo can help them grow. How you'll Make an Impact: • Build narrative and articulate the value of Klaviyo's software to our top GSIs, differentiating Klaviyo from other solutions., • Manage business development referrals (and co-selling opportunities) to/from GSIs, and coach them on how to grow their business, including profitability, with Klaviyo., • Leverage strong consultative skills and knowledge of the GSI ecosystem to advise on their business model and growth strategy and how it plays into the larger environment. Strategically advise them on ways Klaviyo can help them grow their business., • Drive collaboration cross-functionally across Klaviyo teams, especially Recruit, Sales, Marketing, and Product, to maximize platform opportunities and resolve challenges., • Be a platform subject matter expert by developing a deep understanding of the business models, offerings, and ecosystems of Klaviyo's top GSIs., • Run internal campaigns to spread awareness and drive enablement of your GSIs' capabilities throughout Klaviyo's org., • Drive joint sales motions with GSIs: Partner with GSI alliance and sales leaders to identify, qualify, and close joint opportunities — building structured co-selling programs that expand Klaviyo's footprint within enterprise accounts., • Equip and enable GSI sales teams: Develop and deliver partner training, sales playbooks, and joint value propositions that help GSI sellers confidently position Klaviyo in digital transformation and customer engagement initiatives., • Build and influence executive alignment: Engage directly with GSI partner principals and industry leaders to create top-down sponsorship for Klaviyo, ensuring our platform is embedded in their go-to-market strategy and prioritized in client pursuits. Who you Are: • 10+ years of SaaS account management, channel and/or sales experience., • Experience supporting and influencing colleagues on cross-functional teams., • Familiarity with enterprise methodologies (e.g., MEDDIC/MEDPICC)., • Ability to build strong executive relationships and lead multi-threaded deals to closure., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI-CR1 We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$142,800—$193,200 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).