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Job Description AKIRA Fashion Stylist About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. The Position: Fashion Stylist - Part Time Overview: Our Stylists are fashion-forward leaders who serve as ambassadors for the AKIRA brand. Passionate, fanatical, and driven, they consistently exceed individual sales goals by cultivating a loyal clientele base. Stylists are dedicated to delivering an exceptional styling experience that leaves every client saying, "I LOVE AKIRA!" each time they shop with us. Essential Functions: • Delivering outstanding customer service by following AKIRA's 5 Steps of Selling., • Offering expert styling advice and trend insights to clients., • Thoughtfully curating merchandise to create complete, head-to-toe looks for clients., • Managing and personalizing fitting rooms to enhance the client experience., • Building meaningful, long-term relationships with clients to foster loyalty., • Contributing to the overall upkeep and appearance of the store., • Maintaining a thorough understanding of AKIRA's product offerings., • Exceeding individual sales goals with determination and focus., • Collaborating to meet and exceed the store's daily, weekly, and monthly sales targets. Qualifications: • A strong work ethic with a focus on results., • Leadership skills with the ability to inspire and guide others., • Exceptional multitasking abilities in a fast-paced environment., • A proactive mindset with a strong sense of urgency., • Outgoing, personable, and positive attitude that energizes the team., • High integrity and a collaborative, team-oriented approach., • Experience in selling, styling, and building a loyal client base., • The ability to connect with customers and create personalized, memorable experiences., • A proven track record of achieving and exceeding goals., • An entrepreneurial mindset focused on driving sales and success., • A true fashion enthusiast, reflected in a polished wardrobe and personal style., • Always up-to-date with the latest trends in accessories, shoes, and apparel. Physical Requirements: • Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role, • Ability to stand/walk for extended periods of time, including a 10-12 hour shift **This is an hourly position with additional sales commission. Total compensation will vary based on geographical location and individual sales performance. Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Part Time

Job Description Who Are We? Scaleworks is a software fund that acquires and invests in B2B SaaS companies. We are investors and operators who scale great products into great businesses. We apply a hands-on operational model where we take substantial positions in our investments, focus on markets we can lead in, and bring together teams of experienced B2B SaaS operators to help us get there. It puts businesses in a strong position to succeed, using low to no debt and reinvesting every dollar of profit back into growth. Position Summary: We are seeking a Strategic Account Manager for a Scaleworks portfolio company. This is a crucial role in nurturing and enhancing client relationships, ensuring a seamless customer journey from start to finish. The right candidate will have experience driving overall customer success through strategic engagement, clear communication, and a customer-first approach. In addition to supporting customer renewals you will have responsibility for retention, growth, and expansion within assigned accounts. The metrics for success for the role will be Net Retention Rate and Churn. Key Responsibilities: • Customer Relationship Management:, • Act as the primary contact for assigned accounts, building trust and fostering enduring partnerships. Understand the usage patterns within the accounts, spot trends early, and communicate with the customers on a strategic plan to ensure success., • Conduct regular check-ins, Quarterly Business Reviews (QBRs), and develop Success Plans to drive alignment with client objectives., • Renewals and Retention:, • Manage the entire renewal process, ensuring the timely and smooth execution of subscription contracts., • Develop and implement proactive strategies to mitigate churn and effectively address customer concerns and escalations., • Account Growth and Expansion:, • Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to expand service utilization., • Cultivate strong relationships with key stakeholders, including internal Champions and Economic Buyers., • Strategic Account Planning:, • Conduct in-depth research to understand customer needs and create tailored value propositions and business cases that align with their goals. Required Experience: • 2-4 years of experience in Account Management (AM), Customer Success Management (CSM), or Technical Account Management (TAM) roles, specifically serving enterprise-level customers., • Demonstrated history of exceeding performance targets or consistently ranking as a top performer., • Proven ownership of retention, renewal, and expansion targets within a defined book of business., • Experience managing accounts, preferably within the MarTech SaaS industry. (preferred)., • Proficiency in account research and the development of customized strategies for customer success., • Familiarity with IT infrastructure stacks, IT organizational structures, Marketing, eCommerce stacks, and the benefits of SaaS industry platforms., • Competency in utilizing methodologies such as QBRs and Business Reviews for continuous improvement cycles., • Strong discovery, questioning, and active listening skills to accurately identify customer needs and propose effective solutions., • Adept at building relationships across various organizational levels, including executive-level stakeholders, and fostering internal champions within client organizations., • Show keenness and ability to use AI tools effectively to drive customer delight., • Understanding of SaaS and Martech is helpful., • Experience in constructing and presenting compelling business cases to executive stakeholders. This role is perfectly suited for a proactive, strategic thinker who excels at building lasting relationships and delivering significant value to customers, ultimately contributing to business success. If you are passionate about customer success and possess the requisite experience and mindset to excel, we encourage you to apply! Benefits • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Flexible spending account options, • Open Paid Time Off Policy plus nine paid public holidays, • Participation in our 401(k) savings plan, • Company-paid Life and AD&D coverage, • Educational materials and expenses to support related development

Job Description About TrueLoyal TrueLoyal is the only loyalty platform built to help multi-channel consumer brands win. We deliver AI-powered personalization and expert-led strategy to help brands dominate across eCommerce, retail, and distributor channels. From capturing every in-store transaction to tailoring every interaction, we help brands crush revenue goals, boost retention, and create customers for life. Technical Onboarding Manager at TrueLoyal Ready to drive customer success from day one? We're looking for a dynamic and results-driven Onboarding Manager to join our team. You'll architect a truly seamless and unforgettable "WOW" onboarding journey that turns new customers into enthusiastic, high-value partners. Your Mission The primary goal is to own the critical leg of the customer journey from contract signing through successful platform launch. This is a high-visibility role where you serve as the central point of coordination and management, ensuring a frictionless transition and laying the foundation for long-term customer satisfaction and loyalty. Key Responsibilities • Orchestrate the WOW Experience: Masterfully manage all technical, strategic, and logistical moving parts of the onboarding process to ensure a cohesive and delightful experience for the customer., • Drive Successful Launches: Ensure timely, high-quality, and complete platform launches, coordinating efforts across Sales, Product, Engineering, and Customer Success teams., • Build Relationships: Maintain and strengthen deep, consultative relationships with assigned accounts, acting as their trusted advisor and internal advocate throughout the launch phase., • Facilitate Adoption: Guide customers through the initial setup and strategic configuration of our Loyalty Platform, ensuring they are positioned to achieve their business goals from day one. Requirements What You'll Bring We're seeking a seasoned strategic thinker and exceptional communicator who can confidently guide our enterprise customers to success. Essential Experience • 3–4 years of high-impact experience in Project Management (PM) or Technical Onboarding (TPM), specifically catering to enterprise-level customers in a B2B SaaS environment., • Integration and Front-End Proficiency: Practical experience with front-end technologies like JavaScript and CSS, and a proven ability to successfully manage and troubleshoot customer-side API integrations., • Proven ability to drive successful outcomes while navigating diverse technology stacks., • A stable work history demonstrating commitment and consistency, ideally showing a minimum of 2 years in previous roles at different companies. This role is not suited for job-hoppers.Core Knowledge & Skills, • Project Management Expertise: You are proficient in project management methodologies, using PM concepts, and developing customized strategies to drive customer success and continuous improvement., • Technical Acumen: You possess a strong working familiarity with various enterprise technology landscapes, including IT infrastructure stacks, IT organizational structures, eCommerce, and Marketing stacks. You understand the inherent benefits of the SaaS industry platform model., • Strategic Relationship Building: Skilled in building and nurturing relationships across all levels, from end-users to executive-level stakeholders. You know how to identify and cultivate internal champions within customer organizations., • Driven and Persistent: You are inherently goal-oriented and possess the resilience to successfully overcome complex challenges., • Intelligent and Analytical: A proven critical thinker who can analyze situations and derive actionable, data-informed solutions., • Naturally Inquisitive: You possess a deep, inherent curiosity for technology and proactively stay informed about the latest trends and changes in the tech landscape., • NaturAdaptable & Coachable: You thrive in ambiguity, handle changing priorities effectively, and actively seek feedback with a strong sense of self-awareness and desire for growth.Nice-to-Have Skills (Preferred), • Experience with loyalty strategies, marketing automation, or related concepts., • Demonstrated experience in building and presenting compelling business cases to executive stakeholders. Summary Statement: This role is ideal for a proactive, strategic leader who thrives on building foundational relationships and delivering measurable value to enterprise customers while driving business success. If you’re passionate about customer success and have the expertise and mindset to excel, we encourage you to apply! Benefits Benefits • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Medical and dependent care flexible spending accounts, • Open PTO - we like to keep this simple...making time for life is important!, • 9 paid standard holidays each year in addition to open PTO, • 401(k) savings plan with Employer Matching, • Company-paid Life, AD&D, and Disability coverage, • A collaborative, entrepreneurial learning environment with a proven playbook, • Be part of a high-growth company revolutionizing customer loyalty, • Work with cutting-edge technology and innovative products, • Competitive salary, benefits, and growth opportunities We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.

Job Description About TrueLoyal TrueLoyal is a SaaS loyalty platform designed to help brands strengthen consumer relationships and unlock sustainable growth. We enable businesses to understand, reward, and engage their customers through personalized experiences that drive repeat purchases and long-term advocacy. Our mission is to help brands deliver meaningful moments across the customer journey—turning everyday interactions into lasting loyalty. We’re entering a bold new phase of growth with a refreshed leadership team and a clear, consumer-first vision. If you’re energized by redefining a crowded category and helping brands build loyalty that feels human—not transactional—you’ll love what we’re building. About the Role We’re looking for a Product Marketing Manager who can translate TrueLoyal’s product capabilities into compelling narratives that resonate with brands, buyers, and users. This role sits at the intersection of product, marketing, and go-to-market and plays a critical role in positioning TrueLoyal as the challenger brand in the loyalty space. You’ll own messaging, product storytelling, competitive intelligence, enablement, and new product launches—helping shape how TrueLoyal shows up in the market and empowering our sales and customer teams to win. This is a high-visibility, high-impact role for a strategic marketer who thrives in SaaS, loves simplifying the complex, and knows how to move quickly in a fast-changing category. What You’ll Do Product Positioning & Messaging • Develop clear, differentiated, consumer-centric positioning for TrueLoyal’s platform and products, • Create messaging frameworks, value propositions, and product narratives that stand out in a crowded loyalty market, • Lead GTM planning for new product features, enhancements, and launches, • Partner closely with Product, Sales, and Customer Success to define target users, segments, use cases, and launch strategies, • Own and manage competitive research, market insights, and category analysis, • Equip internal teams with competitive battlecards, positioning guidance, and market context, • Create sales playbooks, pitch decks, one-pagers, demo scripts, and persona-specific messaging, • Partner with Sales to understand objections, gaps, and opportunities to increase win rates, • Collaborate with the marketing team to produce product content: videos, webinars, case studies, product demos, and blog posts, • Develop thought leadership supporting our challenger POV in the loyalty space, • Work closely with Product Management to understand roadmaps, release cycles, and customer needs, • Partner with Customer Success to build strong product adoption narratives and success stories What You Bring • 5–7+ years of experience in B2B SaaS product marketing (MarTech, loyalty, eCommerce, or CX tech a strong plus), • Proven success building messaging frameworks, positioning, and GTM strategies, • Deep understanding of SaaS buying dynamics, customer journeys, and sales motions, • Experience supporting enterprise and mid-market sales teams, • Strong storytelling ability—you can simplify the complex and make it compelling, • Analytical mindset with comfort in market research and competitive analysis, • Excellent communication and collaboration skills across teams, • A bias for action—you like to move fast and challenge the status quo Benefits • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Medical and dependent care flexible spending accounts, • Open PTO - we like to keep this simple., • 401(k) savings plan with Employer Matching, • Company-paid Life, AD&D, and Disability coverage, • A collaborative, entrepreneurial learning environment with a proven playbook, • Be part of a high-growth company revolutionizing customer loyalty, • Work with cutting-edge technology and innovative products, • Competitive salary, benefits, and growth opportunities, • Fun work atmosphere We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.

Job Description CKC Custom Homes – San Antonio, TX (Full-Time, On-Site — Reports to Director of Sales & Marketing) CKC Custom Homes, San Antonio’s premier luxury custom homebuilder, is seeking an exceptional Digital Marketing & Web Performance Manager to elevate our online presence and drive high-quality, measurable lead generation. This is a strategic and hands-on role responsible for building and maintaining our WordPress website, overseeing tracking and attribution systems, managing digital advertising, optimizing SEO, and protecting the integrity of our entire digital ecosystem. If you are a data-driven digital professional who thrives in a fast-paced, design-focused environment — and you want to play a major role in shaping the digital identity of a nationally recognized luxury builder — we want to meet you. POSITION OVERVIEW The Digital Marketing & Web Performance Manager is responsible for ensuring CKC’s digital platforms function beautifully, perform flawlessly, and generate qualified leads at scale. This role combines web development, analytics, tracking, SEO, and paid media expertise with a strong understanding of luxury branding and highly intentional digital experiences. You will work closely with CKC leadership to execute strategy, monitor campaign performance, maintain the website, and ensure all digital channels support our sales goals. KEY RESPONSIBILITY AREAS 1. WordPress Website Management & Site Performance • Build, maintain, and optimize CKC’s luxury-branded WordPress website., • Manage hosting, backups, DNS, SSL, CDN, caching, and uptime monitoring., • Implement site speed enhancements and technical performance improvements., • Create SEO-optimized landing pages for ads, organic search, and lead funnels., • Upload and organize photography, ensuring alignment with CKC’s visual standards., • Manage plugin updates, staging environments, and site security. 2. SEO Strategy & Organic Growth • Lead CKC’s full SEO strategy: technical SEO, on-page SEO, local SEO, metadata, schema, internal linking, sitemap management, and content structure., • Improve rankings for high-intent luxury homebuilding search terms in San Antonio and the Hill Country., • Conduct keyword research and implement ongoing optimization for visibility. 3. Tracking, Analytics & Attribution Integrity (This is mission-critical and your top priority — we learned the hard way.) • Own and manage GA4, Google Tag Manager, and Google Search Console., • Build and maintain accurate pixel and event tracking for Meta, Google Ads, and YouTube., • Monitor all lead forms, tracking flows, UTM structures, and conversion paths., • Create dashboards and reporting for leadership to track CPL, CPA, ROAS, CTR, CPC, and channel performance., • Protect CKC from broken funnels, DNS issues, tracking failures, and attribution loss. 4. Digital Advertising (Meta, Google Ads, YouTube) • Build and optimize all paid advertising campaigns across Meta, Google, and YouTube., • Manage full-funnel campaigns: prospecting, retargeting, conversions, warm audiences, and luxury-targeted creative strategies., • Execute audience segmentation, bidding strategies, creative testing, and messaging optimization., • Deliver performance-driven insights and weekly reporting. 5. CRM Integration & Automation (Go High Level or Hubspot) • Serve as primary Go High Level administrator., • Build automated workflows, forms, pipelines, triggers, nurtures, email/SMS sequences, and booking tools., • Ensure seamless integration between website, ads, and sales processes., • Maintain dashboards and internal reporting for the sales team. 6. Shopify Support (Haus of Powell) • Manage product uploads, collections, tagging, metafields., • Implement basic optimizations and ecommerce reporting. Required • 3+ years experience in digital marketing, web development, or performance marketing, • Strong WordPress development experience, • Expert proficiency in Go High Level, • Proven success managing Meta Ads, Google Ads, and YouTube campaigns, • Deep understanding of SEO: technical + on-page, • Proficiency in GA4, Tag Manager, Search Console, • Strong analytics and reporting skills, • Ability to execute both strategy and hands-on implementation, • Shopify experience, • Experience in luxury homebuilding, real estate, interior design, or architecture, • Agency experience, • Work directly with the owners of a respected luxury builder, • Ability to build a digital platform that becomes a market leader, • Collaborative, design-driven environment, • Opportunity to shape CKC’s future and influence our sales growth, • Competitive compensation, • High-impact, highly visible role in the company

Job Description Juniper Office is seeking a creative leader who can seamlessly blend brand storytelling with performance-driven design. This role will shape and scale Juniper’s visual identity across every digital touchpoint, ensuring our creative not only looks exceptional but also drives meaningful results. With 90%+ of work focused online—from emails and social posts to website content, Meta ads, and digital campaigns. The Sr. Brand and Digital Designer will be central to how Juniper connects with customers and captures leads. Responsibilities: • Lead Juniper’s visual identity and creative execution across digital and brand touchpoints., • Partner closely with Brand and eCommerce teams to deliver high-converting, brand-first creative across the website, paid media, email, and social media., • Develop campaign concepts and visual storytelling approaches that connect strategy to measurable outcomes., • Create and maintain style guides, design systems, and visual standards that balance brand consistency with channel-specific best practices., • Ensure creative excellence across channels, including website assets, paid ads, emails, organic social, and sales enablement collateral., • Oversee and mentor junior designers while managing freelance/agency partners as needed., • Stay current on design, advertising, and digital trends, proactively bringing innovative ideas to drive engagement and conversion., • Distinct, cohesive Juniper visual identity consistently expressed across all digital channels., • Creative that builds brand equity and drives measurable results (leads, engagement, conversion)., • A digital-first design system that scales quickly without sacrificing quality., • Cross-functional trust in creative as a strategic driver, not just a production function., • 6–8 years of design experience, with 2+ years in a senior or lead role (Art Director, Senior Designer, or similar)., • Proven experience developing brand-first creative that delivers performance results, especially across digital channels., • Extensive digital expertise (paid media assets, UX/website content, emails, social posts); motion/animation a plus., • Strong proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign); familiarity with design for Shopify preferred., • A portfolio demonstrating both brand storytelling and performance-oriented creative execution., • Experience with both B2B brands (driving awareness, education, and lead capture) and eCommerce companies (creating high-converting digital creative)., • Experience collaborating with marketing, eCommerce, and Sales teams to align design with business goals., • Strong leadership and mentorship skills; ability to guide junior designers and manage external partners., • Excellent eye for detail, layout, typography, and digital usability best practices.

Job Description Are you a highly organized and empathetic communicator with a passion for helping others? Do you excel at turning customer issues, especially returns, into positive experiences? We are seeking a dedicated Customer Service & Returns Agent to join our fast-growing ecommerce business. In this vital role, you'll be the primary point of contact for our online shoppers, ensuring they have a seamless experience and the support they need from purchase through post-delivery. What You'll Do: Key Responsibilities As our Customer Service & Returns Agent, you'll manage the full cycle of customer interactions, focusing on rapid resolution and efficient returns processing. • Customer Support & Resolution: Serve as the main point of contact for our online customers, addressing their questions, concerns, and feedback via phone, email, and live chat with professionalism and empathy., • Returns & Exchange Management: Efficiently process all return and exchange requests by providing clear instructions, issuing required paperwork (RMA numbers, shipping labels), and coordinating with the warehouse team for inspection and restocking., • Order & Shipment Tracking: Assist customers with placing orders, managing changes, tracking shipments, and resolving any order or delivery-related issues quickly and accurately., • Account Maintenance: Maintain accurate and up-to-date customer records and detailed logs of all interactions within our CRM system to ensure seamless follow-up., • Product Knowledge: Develop a deep understanding of our product catalog, inventory status, and shipping policies to guide customers to the right solution. What You'll Bring: Qualifications We're looking for a proactive problem-solver who can handle high volumes of customer inquiries and complex returns with grace. • Communication Skills: Excellent verbal and written communication skills with a friendly, patient, and solutions-oriented demeanor., • Returns Experience: Proven experience in a customer service role, with direct experience handling ecommerce returns, refunds, and exchanges preferred., • Organizational Skills: A strong ability to manage high ticket volume, multitask, and prioritize in a fast-paced environment., • Problem-Solving Mindset: A proactive approach to identifying root causes of issues and implementing efficient resolutions., • Technical Proficiency: Comfortable and proficient using CRM software, inventory management tools, and standard office applications. Benefits & Schedule We value our team and offer a competitive package to support your professional life. • Schedule: Monday to Friday, 9:00 AM - 6:00 PM, • Benefits: Comprehensive health, dental, and vision insurance, and 401(k) matching. If you are passionate about customer service and ready to make a positive impact on our ecommerce customer journey, we want to hear from you. Apply today! Company DescriptionCollaborative Environment: Work alongside a dedicated, supportive team focused on innovation Growth Opportunities: We invest in our employees’ professional development, offering ample opportunities for learning and career advancement Competitive Compensation: We provide a comprehensive benefits package and a competitive salary commensurate with experience Family-Oriented Culture: As a family-owned business, we foster a sense of teamwork, respect, and flexibility that helps everyone succeedCollaborative Environment: Work alongside a dedicated, supportive team focused on innovation\r\nGrowth Opportunities: We invest in our employees’ professional development, offering ample opportunities for learning and career advancement\r\nCompetitive Compensation: We provide a comprehensive benefits package and a competitive salary commensurate with experience\r\nFamily-Oriented Culture: As a family-owned business, we foster a sense of teamwork, respect, and flexibility that helps everyone succeed

Job Description About TINT Hi, we're TINT! Our mission is to bring trust back into marketing, helping brands create relationships with their most loyal customers and brand advocates. We built the platform to make it easy to identify, engage, and mobilize consumers. And we developed a proven process to create a thriving community of loyal brand fans with immediate impact and lasting business value. Trusted by over 5,000 brands in more than 173 countries for our unique mix of software, services, and expertise to create awareness, engagement, and loyal customers. The Strategic Account Manager plays a crucial role in nurturing and enhancing client relationships, ensuring a seamless customer journey from start to finish. This position is responsible for securing timely renewals of annual or multi-year subscription contracts and driving overall customer success through strategic engagement, clear communication, and a customer-first approach. The focus is on retention, growth, and expansion within assigned accounts. The metrics for success for the role will be Net Retention Rate and Churn. Requirements Key Responsibilities: • Customer Relationship Management:, • Act as the primary contact for assigned accounts, building trust and fostering enduring partnerships. Understand the usage patterns within the accounts, spot trends early and communicate with the customers with a strategic plan to ensure success., • Conduct regular check-ins, Quarterly Business Reviews (QBRs), and develop Success Plans to drive alignment with client objectives., • Renewals and Retention:, • Manage the entire renewal process, ensuring timely and smooth execution of subscription contracts., • Develop and implement proactive strategies to mitigate churn and effectively address customer concerns and escalations., • Account Growth and Expansion:, • Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to expand service utilization., • Cultivate strong relationships with key stakeholders, including internal Champions and Economic Buyers., • Strategic Account Planning:, • Conduct in-depth research to understand customer needs and create tailored value propositions and business cases that align with their goals., • 2-4 years of experience in Account Management (AM), Customer Success Management (CSM), or Technical Account Management (TAM) roles, specifically serving enterprise-level customers., • Demonstrated history of exceeding performance targets or consistently ranking as a top performer., • Proven ownership of retention, renewal, and expansion targets within a defined book of business., • Experience managing accounts, preferably within the MarTech SaaS industry. (preferred)., • Consistent work history demonstrating stability and commitment (minimum 2-3 years in previous roles). Knowledge & Skills: • Proficiency in account research and the development of customized strategies for customer success., • Familiarity with IT infrastructure stacks, IT organizational structures, Marketing, eCommerce stacks, and the benefits of SaaS industry platforms., • Competency in utilizing methodologies such as QBRs and Business Reviews for continuous improvement cycles., • Strong discovery, questioning, and active listening skills to accurately identify customer needs and propose effective solutions., • Adept at building relationships across various organizational levels, including executive-level stakeholders, and fostering internal champions within client organizations., • Show keenness and ability to use AI tools effectively to drive customer delight., • Have a burning desire to win. Preferred Skills & Knowledge: • Understanding of loyalty strategies or marketing-related concepts. This role is perfectly suited for a proactive, strategic thinker who excels at building lasting relationships and delivering significant value to customers, ultimately contributing to business success. If you are passionate about customer success and possess the requisite experience and mindset to excel, we encourage you to apply! • The unique opportunity to work at a Best Places to Work in San Antonio, with customers around the world, • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Medical and dependent care flexible spending accounts, • Open PTO - we like to keep this simple...making time for life is important!, • 9 paid standard holidays each year in addition to open PTO, • 401(k) savings plan with Employer Matching, • Company-paid Life, AD&D, and Disability coverage, • A collaborative, entrepreneurial learning environment with a proven playbook, • Be part of a high-growth company revolutionizing customer loyalty, • Work with cutting-edge technology and innovative products, • Competitive salary, benefits, and growth opportunities We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.

Job DescriptionAbout TrueLoyal TrueLoyal is an AI-powered Emotional Loyalty & Advocacy platform that helps multi-channel consumer brands build deeper, lasting relationships with their customers. Formed from the merger of TINT and Zinrelo, TrueLoyal combines hands-on strategic program design, advanced data science, and AI-driven personalization to drive loyalty, retention, and advocacy loops across every channel. We partner with consumer brands who want to transform their loyalty programs from transactional to emotional, increasing sales, purchase frequency, and customer lifetime value. Role Overview The Partner Manager will own the strategy and execution of TrueLoyal’s partner ecosystem. This role will build, scale, and manage strategic partnerships with technology platforms, agencies, system integrators, and complementary solution providers to accelerate revenue growth, enhance customer value, and strengthen TrueLoyal’s position as the leader in loyalty & advocacy technology. This leader will combine commercial acumen, ecosystem thinking, and a bias for action. They will work cross-functionally with Sales, Marketing, Product, and Customer Success to ensure partners are an integral growth channel for TrueLoyal. A high sense of urgency is the winning formula for succeeding in this role. Requirements Key Responsibilities • Partnership Strategy & Ecosystem Building, • Define and execute TrueLoyal’s partnership strategy aligned with company growth goals., • Identify, evaluate, and prioritize partnerships (commerce platforms, MarTech solutions, agencies, and consultants) that drive demand and customer adoption., • Revenue Generation, • Build joint GTM motions with key partners to generate pipeline and closed revenue., • Negotiate partner agreements that deliver measurable commercial value., • Drive co-selling and referral opportunities, • Partner Enablement & Engagement, • Create enablement materials and training to ensure partners effectively position TrueLoyal’s value., • Establish programs that reward and incentivize partner engagement, advocacy, and performance., • Cross-Functional Collaboration, • Work with Sales & Marketing to co-create campaigns with partners that drive leads and awareness., • Provide feedback to Product on partner ecosystem integrations and customer needs., • Align with Customer Success to ensure seamless joint delivery and customer satisfaction., • Thought Leadership & Market Presence, • Represent TrueLoyal at industry events, partner conferences, and joint webinars., • Build TrueLoyal’s reputation as the go-to platform for loyalty and advocacy partnerships.Qualifications, • 5+ years of experience in Partnerships, Business Development, or Channel Sales, ideally in SaaS, MarTech, or Commerce Tech., • Proven track record of building and scaling partner ecosystems that drive measurable revenue., • Deep network within eCommerce, loyalty, and marketing technology ecosystems (e.g., Shopify, Salesforce, VTEX, SAP, Adobe, agencies, etc.)., • Strong negotiation, relationship management, and executive communication skills., • Commercial mindset with ability to design win–win agreements and GTM plays., • Highly ambitious, impatient for results, and driven by a desire to win., • Comfortable in a fast-paced, entrepreneurial environment where adaptability and action are paramount.What We Value at TrueLoyal, • We over Me: Collaborative, team-first mentality., • Customer Obsession: Every decision starts with what delights the customer., • Empathy with Action: Listen deeply, then move fast., • Adaptability: Embrace pivots and iterate quickly., • Bias for Action: Fail fast, learn, and accelerate progress., • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Medical and dependent care flexible spending accounts, • Open PTO - we like to keep this simple...making time for life is important!, • 9 paid standard holidays each year in addition to open PTO, • 401(k) savings plan with Employer Matching, • Company-paid Life, AD&D, and Disability coverage, • A collaborative, entrepreneurial learning environment with a proven playbook, • Be part of a high-growth company revolutionizing customer loyalty, • Work with cutting-edge technology and innovative products, • Competitive salary, benefits, and growth opportunities We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.

Job Description AKIRA Store Manager About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. The Position: Store Manager Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: • Recruiting, interviewing, and onboarding exceptional employees and managers., • Training, mentoring, and retaining top-tier talent to foster growth and excellence., • Cultivating and maintaining a positive and energized store atmosphere., • Elevating the selling culture by championing AKIRA's 5 Steps of Selling., • Providing timely, constructive feedback both in real-time and through written communication., • Inspiring and motivating employees and managers to perform at their best., • Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards., • Upholding and enforcing all AKIRA policies with consistency and integrity., • Exceeding individual sales goals with enthusiasm and determination., • Driving the store's daily, weekly, and monthly sales goals to surpass expectations., • Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: • Minimum 1 year of experience in store management, • A passion for fashion and a keen eye for trends., • An unwavering work ethic and dedication to excellence., • Proven leadership skills with the ability to inspire and guide a team., • Exceptional communication and organizational abilities., • High motivation coupled with a proactive sense of urgency., • At least one year of experience in retail management., • Expertise in supervising, motivating, and effectively directing employees., • Flexibility to adapt to new directions and embrace change with enthusiasm., • Comprehensive knowledge of visual merchandising and superior customer service practices., • Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation., • The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success., • A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: • Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role, • Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

Job Description Sales Manager About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. The Position: Sales Manager Overview: AKIRA Sales Managers are fanatical sales people, goal-driven & servant leaders. They ensure that our customers are styled by experts who eat, sleep, and breathe fashion. We live to make our customers look & feel good! They relentlessly hire & train to ensure their store has top-notch talent! Through leading by example and thinking & acting like an owner, our managers stop at nothing to achieve their personal & store goals. Responsibilities: • Recruiting, interviewing, & hiring new employees & managers, • Training, developing, & retaining top-notch employees & managers, • Developing & maintaining a high store morale, • Reinforcing & improving our selling culture through our 5 steps of selling, • Delivering in the moment & written feedback, • Acting as a supreme motivator for employees & managers, • Ensuring store operations and visual presentation are up to AKIRA's standards, • Upholding and enforcing all of AKIRA's policies, • Achieving & surpassing individual sales goals, • Achieving & surpassing the store's daily, weekly, & monthly sales goals, • Leading by example to promote and exemplify AKIRA's culture, & code of conduct through our 4 principles Requirements: • Passion for fashion, • Fanatical work ethic, • Strong Leadership skills, • Excellent communication & organizational skills, • High motivation and an appropriate sense of urgency, • Minimum of 1 year experience in retail management, • Ability to supervise, motivate, & direct employees effectively, • Ability to adapt well to new direction and embrace change, • In-depth knowledge of visual merchandising & customer service, • In-depth knowledge of store operations including: inventory control, loss prevention, retail systems, & store budget preparation, • Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store's success, • Ability to work in a collaborative environment and establish & sustain strong relationships with employees & managers Physical Requirements: • Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role, • Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

Job Description AKIRA – Cashier (Part-Time) About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. Position Overview: Cashier As a Cashier at AKIRA, you're more than just a point-of-sale expert-you're the final touch in delivering an unforgettable shopping experience. You'll wear many hats, supporting our sales team, managing fitting rooms, organizing the floor, and ensuring customers leave with a smile. Your attention to detail, speed, and service mindset will help drive sales and maintain a seamless in-store environment. Key Responsibilities Sales Floor & Operational Support * Maintain cleanliness and organization throughout the store * Keep fitting rooms tidy and available for customers * Process and return merchandise from try-on sessions back to the floor * Assist with putting out new inventory and replenishments * Support stylists by pulling product and helping manage customer needs * Complete operational tasks as assigned by store leadership * Ensure all assigned duties are finished before clocking out Cash Register Duties * Deliver fast, friendly, and accurate checkout experiences * Collect customer information for AKIRA's loyalty program (name, phone, birthday) * Suggest last-minute add-ons to maximize sales at checkout * Operate the register in accordance with all company policies and procedures * Follow all payment, pricing, discount, and return protocols * Address customer questions, feedback, or concerns professionally * Maintain a clean, organized, and fully stocked register station What We're Looking For * Excellent cash-handling skills and attention to detail * Friendly and service-focused with strong interpersonal skills * Honest, dependable, and team-oriented * Flexible availability, including weekends and holidays * Ability to multitask and thrive in a fast-paced environment * Capable of lifting and organizing merchandise and shipments Employee Perks: AKIRA offers a generous employee discount, internal growth opportunities, and a fast-paced, fashion-forward work environment. Diversity & Inclusion At AKIRA, we believe in treating everyone in a first-class manner. We're committed to creating an inclusive environment that reflects our community and values. Our team is made stronger by diverse backgrounds, perspectives, and ideas, and we foster a culture where everyone can thrive and feel like they belong. Job Type: Part-Time

Job Description About TrueLoyal TrueLoyal is the only loyalty platform built to help multi-channel consumer brands win. We deliver AI-powered personalization and expert-led strategy to help brands dominate across eCommerce, retail, and distributor channels. From capturing every in-store transaction to tailoring every interaction, we help brands crush revenue goals, boost retention, and create customers for life. The Strategic Account Manager plays a crucial role in nurturing and enhancing client relationships, ensuring a seamless customer journey from start to finish. This position is responsible for securing timely renewals of annual or multi-year subscription contracts and driving overall customer success through strategic engagement, clear communication, and a customer-first approach. The focus is on retention, growth, and expansion within assigned accounts. The metrics for success for the role will be Net Retention Rate and Churn. Requirements Key Responsibilities: • Customer Relationship Management:, • Act as the primary contact for assigned accounts, building trust and fostering enduring partnerships. Understand the usage patterns within the accounts, spot trends early and communicate with the customers with a strategic plan to ensure success., • Conduct regular check-ins, Quarterly Business Reviews (QBRs), and develop Success Plans to drive alignment with client objectives., • Renewals and Retention:, • Manage the entire renewal process, ensuring timely and smooth execution of subscription contracts., • Develop and implement proactive strategies to mitigate churn and effectively address customer concerns and escalations., • Account Growth and Expansion:, • Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to expand service utilization., • Cultivate strong relationships with key stakeholders, including internal Champions and Economic Buyers., • Strategic Account Planning:, • Conduct in-depth research to understand customer needs and create tailored value propositions and business cases that align with their goals., • 2-4 years of experience in Account Management (AM), Customer Success Management (CSM), or Technical Account Management (TAM) roles, specifically serving enterprise-level customers., • Demonstrated history of exceeding performance targets or consistently ranking as a top performer., • Proven ownership of retention, renewal, and expansion targets within a defined book of business., • Experience managing accounts, preferably within the MarTech SaaS industry. (preferred)., • Consistent work history demonstrating stability and commitment (minimum 2-3 years in previous roles). Knowledge & Skills: • Proficiency in account research and the development of customized strategies for customer success., • Familiarity with IT infrastructure stacks, IT organizational structures, Marketing, eCommerce stacks, and the benefits of SaaS industry platforms., • Competency in utilizing methodologies such as QBRs and Business Reviews for continuous improvement cycles., • Strong discovery, questioning, and active listening skills to accurately identify customer needs and propose effective solutions., • Adept at building relationships across various organizational levels, including executive-level stakeholders, and fostering internal champions within client organizations., • Show keenness and ability to use AI tools effectively to drive customer delight., • Have a burning desire to win. Preferred Skills & Knowledge: • Understanding of loyalty strategies or marketing-related concepts. This role is perfectly suited for a proactive, strategic thinker who excels at building lasting relationships and delivering significant value to customers, ultimately contributing to business success. If you are passionate about customer success and possess the requisite experience and mindset to excel, we encourage you to apply! • The unique opportunity to work at a Best Places to Work in San Antonio, with customers around the world, • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Medical and dependent care flexible spending accounts, • Open PTO - we like to keep this simple...making time for life is important!, • 9 paid standard holidays each year in addition to open PTO, • 401(k) savings plan with Employer Matching, • Company-paid Life, AD&D, and Disability coverage, • A collaborative, entrepreneurial learning environment with a proven playbook, • Be part of a high-growth company revolutionizing customer loyalty, • Work with cutting-edge technology and innovative products, • Competitive salary, benefits, and growth opportunities We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.

Imagine leading creative projects for a premier eCommerce growth marketing firm that partners with over 250 top consumer brands. As a Creative Project Manager, you will coordinate and execute strategies that elevate clients' online presence. Your ability to translate client needs into actionable tas

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Director of Growth Marketing & eCommerce.

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