Trabajos employee communications en New Orleans, Louisiana - Page 2Crear alertas

Job DescriptionDescription: POSITION OVERVIEW: • The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number., • The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information., • The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy., • The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician., • The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel., • The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer’s Representative (COR) on all unusual incidents., • The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls., • The Telephone Operator shall provide general information and refer information to the appropriate services., • The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc., • The Telephone Operator shall provide general and patient information to direct person-to-person contacts., • The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes., • The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions., • The Telephone Operator shall safeguard immediate work area from unauthorized visitors., • The Telephone Operator shall accept collect calls as authorized by SLVHCS policy., • The Telephone Operator shall conduct personal business through the use of public telephones., • The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice. Requirements: EDUCATION AND QUALIFICATIONS: • Associate Degree or equivalent. MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Telephone Operator should have two years of previous switchboard experience., • The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization., • The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions., • The Telephone Operator shall perform various communications and/or emergency activities.

Job DescriptionDescription: POWER UP YOUR CAREER WITH LOUISIANA CAT Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here! JOB SUMMARY The Service Sales Intern will be responsible for aiding in the daily operations of the Service Department. This position will afford the employee the opportunity to gain real world experience as they pursue higher education. ESSENTIAL FUNCTION • Assist with general operations of the Service Department, • Develop and maintain the sales/service relationship with customers and internal personnel, • Assist in the preparation quotes for repairs, • Open, review, and close work orders, • Monitor work in progress and work closely with the parts, sales, and warranty departments, • Effectively communicate work performed and necessary changes to the customer and service representatives, • Convey information between sales, service, and customer efficiently, • Required: Must be pursuing a Bachelor’s or Associate’s degree in one the following fields: Engineering, Business, Project Management, Communications, Construction Management, Maritime Management, • Ability to work effectively in fast-paced, high pressure environments, • Strong computer skills including experience with MS Office such as MS Word, MS Excel, and MS Outlook, • Work Schedule: Flexible; not to exceed 25 hours per week, • Physical Demands: While performing the duties of this job, the employee is required to stand, walk, or sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must be able to process paperwork and utilize office equipment (including personal computer, phone, copiers, etc.) A large portion of the day is spend communicating orally in person and by phone. Normal sight or corrected vision is required to read documents and use standard computer terminals. The employee must be able to occasionally lift 25 pounds from floor to chest. The employee must have the ability to reach and use the arms within a full range of motion in order to retrieve stocked parts. This position offers opportunities for career path progression, allowing individuals to advance through various roles, gain diverse experiences, and develop their skills in a dynamic and supportive work environment. This role may progress into Service Sales Coordinator, Product Support Sales Representative, Parts Manager, New Equipment Sales Representative, or Project Manager. SAFETY IN ALL WE DO • We require strict compliance with PPE (personal protective equipment) safety regulations., • We maintain compliance with all Federal, State and Local safety and company regulations., • All employees must follow all Company Health, Safety & Environmental (HSE) procedures., • Louisiana Cat is a drug-free workplace, including marijuana and THC products. WHY PEOPLE JOIN LOUISIANA CAT • We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers., • We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards., • We are committed to the long-term growth and success of both our employees and customers., • We have energy, focus and passion delivering results because what we do impacts our customers each and every day., • We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries., • We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat. We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA. ADDITIONAL INFORMATION • Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans., • Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information, • Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information, • Pay Transparency Nondiscrimination Provision: click here for more information, • Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.Requirements: