313 Best extended stay Jobs in New York, NY (May 2025)

AC Hotel by Marriott Times Square is looking for an engaging, proactive, initiative driven candidate to join our Front Office Team. Candidate must have Hotel Experience and is required to obtain FLSD Certification within 6 months of hiring. Hourly pay is 29.45 - 31.45 National Base Salary Rate: $18.00 - $20.20/hour *Rate depends upon state/market* FS Front Office Supervisor Position: FS-Front Desk Supervisor Department: Property Hourly Position Reports to: General Manager OTO Development is pleased to announce a wonderful opportunity for a FS-Front Desk Supervisor. What will you be doing most days? Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotels electronic reservation system, as well as, other computer programs to ensure a seamless workflow Handle all financial matters including credit card and cash transactions securely, accurately, and with the utmost integrity Anticipate guests needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures Maintain proficient administration of the hotel's electronic reservation system Maintain compliance with hotel safety programs and procedures, including emergency and security systems Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner What are the requirements for this position? You have 2+ years experience working in a front desk/receptionist type role You are required to have the Fire Life Safety Director License (FLSD) or successfully complete the class and obtain the certification within six (6) months You love working with people and will go above and beyond for each guests needs You work well with others and enjoying working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests Physical Requirements for this Position This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. Travel Requirements This position would require little to no travel outside the property and surrounding area. About OTO OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team! OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. Brand: AC Hotel New York Times Square Address: New York New York, NY - 10018 Property Description: NY0908D AC Hotel New York Property Number: NY0908D

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New York Iconic Tours

Walking Tour Guide and a Statue of Liberty tour boat guide

9 days ago

Full-time

Manhattan, New York

We are seeking enthusiastic, knowledgeable, and engaging individuals to join our team as walking tour guides and Statue of Liberty Tour. In this role, you will have the unique opportunity to educate and inspire visitors from around the world about the history, significance, and cultural impact of one of America’s most iconic landmarks. As a tour guide, you will share fascinating stories and historical facts about the Statue of Liberty and Liberty Island while ensuring a memorable and enjoyable experience for every guest. Responsibilities: Lead walking tours in urban areas, covering multiple points of interest. - Conduct engaging and informative guided tours for diverse groups of visitors. - Share the history, architecture, symbolism, and cultural significance of the Statue of Liberty and Ellis Island. - Answer visitor questions and provide recommendations for exploring the area. - Ensure the safety and comfort of all tour participants. - Assist with logistics such as ticketing, crowd management, and tour schedules. - Stay informed about historical updates and relevant information. - Represent the organization professionally and courteously at all times. Qualifications: - Passion for history, culture, and public speaking. - Strong communication and storytelling skills. - Ability to engage and connect with diverse audiences. - Prior experience in tourism, education, or customer service is a plus. - Fluency in English is required; additional languages are a strong advantage. - Ability to walk and stand for extended periods and work outdoors in various weather conditions. - Join us in sharing the story of this national treasure and creating unforgettable experiences for visitors from around the globe!

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New York University

Customer Service Representative (CSR)

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Long Island City, Queens

Part-Time Sales Assistant – DAWANG DAWANG is looking for a Part-Time Sales Assistant to join our team! This role is ideal for someone who enjoys fashion, thrives in a retail environment, and loves engaging with customers. There is potential to transition into a full-time position based on performance and business needs. Responsibilities: Deliver excellent customer service and build strong client relationships. Assist customers with styling, product details, and sizing. Maintain store organization and ensure merchandise is well presented. Process sales transactions, returns, and exchanges efficiently. Support inventory management, restocking, and general store upkeep. Assist with in-store events, pop-ups, and brand activations. Stay updated on DAWANG’s collections and product details. Requirements: Previous retail or customer service experience preferred. Strong communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Self-motivated, reliable, and detail-oriented. Must be able to stand for extended periods and lift light merchandise. Why Join DAWANG? Be part of a dynamic and growing fashion brand. Gain hands-on experience in sales, retail, and brand representation. Opportunity for career growth with a path to a full-time role.

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