Box Office Patron Support - Federal Work Study ONLY
6 days ago
Columbia
Job DescriptionDescription:You must be Federal Work Study eligible to apply for this position. You can determine if you're eligible by logging into the financial aid portal. If, after checking the portal, you still have questions, please reach out to the Stephens College Financial Aid Office at . Thank you! Position Summary: The Conservatory at Stephens College is seeking dependable, organized, and customer service oriented work-study eligible students to assist with box office operations. This position plays a key role in supporting the front-of-house experience for Conservatory productions, ensuring a welcoming and efficient environment for patrons. Students will gain valuable experience in ticketing, event logistics, and theatre operations. Learning Opportunities: This position provides real-world experience in arts administration, customer service, and theatre front-of-house operations-valuable for students interested in producing, arts management, or public-facing roles in the performing arts industry. Responsibilities: • Provide in-person support at the box office before and during performances, • Sell and distribute tickets using the college's ticketing system (training provided), • Assist with box office setup, signage, and patron communications, • Greet guests, answer questions, and offer exceptional customer service, • Maintain a professional, organized box office environment, • Handle cash, credit card, and online transactions accurately, • Support general front-of-house operations, including ushering and lobby setup, • Uphold and promote safety, accessibility, and a positive patron experience Requirements: Preferred Skills: • Must be eligible for Federal Work-Study and a Conservatory student, • Professional and courteous communication skills, • Comfortable interacting with the public and problem-solving in real time, • Strong organizational skills and attention to detail, • Punctual, reliable, and able to follow instructions, • Available to work flexible hours, including evenings and weekends for performances, • Familiarity with theatre environments and performance schedules, • Experience handling money and using point-of-sale or ticketing software