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  • IT Field Technician
    IT Field Technician
    hace 2 meses
    $18–$21 por hora
    Jornada completa
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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  • HVAC TECHNICIAN – TOP PAY FOR TOP TALENT 10+ YEARS EXPERIENCE REQUIRED
    HVAC TECHNICIAN – TOP PAY FOR TOP TALENT 10+ YEARS EXPERIENCE REQUIRED
    hace 2 meses
    Jornada completa
    Paramus

    Most HVAC companies are looking for installers. We’re looking for professionals. Price Beat HVAC is growing, and we are looking for a highly experienced HVAC technician who is technically sharp, customer-friendly, and knows how to close jobs the right way. If you need constant supervision, this is not the position for you. We want someone who can: • Diagnose systems properly without guessing, • Communicate professionally with homeowners, • Sell repairs and system replacements honestly and confidently, • Handle service calls, troubleshooting, and customer interaction at a high level, • Think independently and solve problems on-site, • Represent the company professionally in the field REQUIREMENTS: • Minimum 10 years HVAC experience (non-negotiable), • Strong service and diagnostic background, • Experience with furnaces, boilers, central air, mini splits, zoning systems, rooftop units, etc., • Clean and professional appearance, • Valid driver’s license, • Must be reliable, punctual, and organized, • Must be comfortable speaking with customers and recommending solutions, • Strong technical knowledge is REQUIRED BONUS IF YOU: • Have sales ability and can convert leads into jobs, • Understand airflow, duct design, and system performance, • Can manage jobs independently, • Have experience with high-end residential or commercial systems, • Know how to make customers trust you within the first 5 minutes WHAT WE OFFER: • Top pay for the right technician, • Steady work year-round, • Opportunity to grow with a serious company, • Respectful work environment, • Performance-based incentives, • Company that values skill over excuses This is NOT an entry-level position. This is NOT for someone who “kind of knows HVAC.” We are building a team of killers — experienced professionals who take pride in their work, know how to handle customers, and know how to get the job done right the first time.

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    Inscripción fácil
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