Restaurant Manager at Down on Grayson
23 days ago
San Antonio
Job DescriptionDescription: Location: San Antonio, TX (Tobin Hill / Pearl District) Job Type: Full-Time | Open Availability (Evenings, Weekends, Holidays) Reports To: General Manager / Senior Manager Who We Are At Molak Corporation, Texas Hospitality is at the core of everything we do. Located in the vibrant Pearl District, Down on Grayson is known for elevated comfort food, polished service, and one of San Antonio’s most iconic patios. With over 700 team members throughout our brands, we are committed to delivering exceptional guest experiences through our core values: Care, Commitment, Curiosity, and Collaboration. The Opportunity: Restaurant Manager As the Restaurant Manager, you are responsible for leading all day-to-day Front-of-House and Back-of-House operations to ensure high service standards, food quality, operational efficiency, and an outstanding guest experience. What You’ll Do • Lead, train, schedule, coach, and develop FOH and BOH team members with clear expectations and accountability, • Ensure consistent food quality, recipe adherence, portion control, plate presentation, and prep standards, • Deliver exceptional guest service by engaging with guests, resolving concerns, and ensuring satisfaction, • Monitor and manage service execution including pacing, table touches, ticket times, and overall dining room flow, • Support hosts, servers, bartenders, bussers, expo, line cooks, prep cooks, and dishwashers to maintain smooth operations, • Maintain dining room, patio, bar, and kitchen cleanliness, organization, and readiness for service, • Oversee shift operations including opening and closing procedures, cash handling, comps/voids, and accurate reporting, • Assist with food, beverage, and supply ordering; maintain proper stock levels; support weekly inventory counts, • Control COGS and labor by monitoring usage, waste, prep amounts, and staffing levels in real time, • Ensure compliance with health department regulations, food safety standards, sanitation procedures, and TABC requirements, • Conduct line checks, temperature logs, safety walks, and facility cleanliness checks to maintain operational readiness, • Maintain equipment cleanliness and support basic troubleshooting or reporting of maintenance needs, • Collaborate with the GM and leadership team to meet financial goals, guest satisfaction targets, and operational standards, • Support onboarding and training of new hires to reinforce culture, expectations, and Texas Hospitality standards, • Uphold all company policies and ensure consistent implementation across FOH and BOH teams, • Lead by example through professionalism, teamwork, and a hands-on approach during high-volume shiftsWhat You Bring, • 3+ years of restaurant management experience in a high-volume environment, • Strong leadership skills with experience managing both FOH and BOH teams, • Demonstrated ability to maintain food and service quality in a fast-paced setting, • Current Food Manager and TABC certifications (or ability to obtain), • Strong problem-solving and communication skills, • Ability to lift up to 40–50 lbs. and stand/walk for extended periods, • Open availability including evenings, weekends, and holidaysWhat You Get, • Competitive pay, • Medical, dental, and vision coverage, • HSA eligibility, • Voluntary insurance (accident, critical illness, hospital indemnity), • Supplemental coverage through Brella, • Long- and short-term disability, • Group life insurance + optional supplemental life, • Pet insurance availability*, • 401(k) participation* Patrick S. Molak Corporation Requirements: