Front Desk Representative
hace 19 días
Passaic
Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Full-time / Part-time, • Flexible Schedule - hours vary depending on Center Needs, • Great work-life balance, • Entry - Level Position Responsibilities • Greet customers as they arrive and provide an excellent customer experience, • Answer phone calls, responds to emails, and schedule appointments, • Assist clients with paperwork, including consent forms, ensure all consent forms are signed, filed, and maintained accurately, • Maintain a clean and inviting environment, • Provide general customer service and attend to the needs of customers throughout their services, • Process client payments and manage follow-up scheduling, • Utilize scheduling software (GlossGenius or Vagaro preferred), • Monitor and update inventory; communicate low stock to management, • Maintain organization and cleanliness of the center, including towels, supplies, and garbage disposal, • Assist with morning preparation (coffee, supplies, treatment rooms) and closing reset procedures, • High school diploma or equivalent requiredTwo or more years of experience as a receptionist or similar role is preferred, • Excellent communication skills and interpersonal skills with a commitment to customer service, • Strong work ethic and positive attitude, • Familiar with computers and scheduling software, such as GlossGenius or Vagaro (preferred), • Proficiency with Microsoft Word, Google Docs, Google Sheets, and other office technology, • Excellent organizational skills with attention to detail, • Excellent multi-tasking skills and manage time effectively in a fast-paced environment, • Knowledge of esthetics/spa services (preferred), • Customer service experience (preferred), • Bilingual : English / Spanish (preferred)Work Environment, • Supportive and collaborative team culture, • Professional spa/med spa setting with daily client interaction, • Commitment to client satisfaction, organization, and efficiency