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Job Description Job Title: Customer Support Representative / Account Representative - Sr Location: South Jordan UT Pay Rate: $21.99/hour (W2) Remote Start (First 4–5 Weeks): Begin your journey with us from the comfort of your home! All training sessions and classes will be conducted remotely In-Office Experience (Post-Training): After training, your role will transition to a full 5-day in-office schedule, allowing for hands-on learning, team collaboration, and stronger workplace connections. Hybrid Flexibility (After 6 Months): Upon completing six months of service, transition to a hybrid work model with 3 days in-office and 2 days remote, giving you the perfect balance of flexibility and collaboration. We’re seeking motivated, client-focused professionals to join our team. In this role, you’ll be the first point of contact for clients, providing exceptional service for financial services and account management needs. Responsibilities: Handle a high volume of inbound calls. Assist clients with Cash Management products, online/mobile access, and general inquiries. Deliver top-tier customer service while meeting performance metrics. Learn and adapt quickly to new tools and processes. Work collaboratively with teammates to ensure client satisfaction. Qualifications: Customer service or call center experience . Strong communication, multitasking, and problem-solving skills. Comfortable with digital tools and multiple systems. Benefits Info Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Company DescriptionAt Russell Tobin Canada, we are committed to supporting healthcare professionals and ensuring excellence in recruitment. We proudly embrace diversity and are an equal opportunity employer.At Russell Tobin Canada, we are committed to supporting healthcare professionals and ensuring excellence in recruitment. We proudly embrace diversity and are an equal opportunity employer.

Job Description Role Description: Provide quality service desk ticket support and resolution. When not working service desk tickets, be on-site support to clients. Assist with developing policies and procedures governing how to troubleshoot IT issues, including identification, documentation, distribution, and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected. Key Responsibilities & Essential Functions: Responsibilities include but are not limited to: 1. Travel to various client locations to perform onsite work on computer and network hardware and/or software., 2. Troubleshoot and solve support tickets while onsite at client location., 3. Communicate with client contact to make necessary decisions and ensure satisfaction., 4. Install/replace/repair hardware and software, as necessary., 5. Assist with deployment of new workstations and user onboarding as assigned by Team Lead., 6. Back up all client data in effort to ensure no data is lost and have the ability to get back to where the client started, never create a worse than when arrived situation., 7. Make suggestions to Team Lead regarding upgrades or changes which could enhance the clients’ network/system and/or further allow for an enhanced overall client experience., 8. Develop policies and procedures governing how to troubleshoot specialty issues, including identification, documentation, distribution and resolution., 9. Rely on industry knowledge and professional discretion to achieve goals., 10. Follow up with vendors or internal team members as needed for completion of issues., 11. Assist service desk as needed to effectively resolve tickets., 12. Field telephone calls, email communication and support tickets regarding computer hardware and software., 13. Reinforce image and professionalism of the Executech Managed Services team and the organization., 14. Effectively communicate with internal and external contacts at all levels., 15. Promptly enter time into timesheets, tickets, expense reports and all other required documents., 16. Perform other duties as assigned or otherwise identified. Knowledge, Skills, and Qualifications: · 5+ years’ experience and bachelor’s degree in related area, preferred. · Knowledge of office equipment (copiers, fax, printers, etc.). · Excellent organizational, written, and verbal communication skills necessary. · Proficient with network troubleshooting and topologies. · Professional, pleasant, and patient in demeanor, exceptional customer service. · Valid Driver’s License. · Must have demonstrated maturity in judgment and ability to provide guidance to others. · Must be flexible, prioritize workload, able to manage multiple tasks, and have strong diligence. · Ability to be exceptionally self-reliant and self-directed; Possess the ability to work with minimal supervision. · Regular attendance and timeliness · Ability to effectively handle stress and pressure consistent with the job duties and industry. · Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite. · Ability to work after hours and weekends, as needed. · Intermediate networking knowledge including LAN, WAN, and wireless configuration, primarily for endpoint support. · Ability to make decisions with sound judgment, based on expertise and experience. · Proficiency in remote administration and troubleshooting of desktop PCs. · Experience in Active Directory configuring user and computer accounts. · Cross-platform experience (i.e. Windows, Linux, Solaris, OSX, UNIX, etc.). · Experience supporting VMware VDI (Virtual Desktop Infrastructure). Typical Working Environment: Work in a temperature-controlled office environment Low to Moderate noise levels consistent within an office environment; staff, phones, collaborative dialogue Equipment/Tools used (and provided): Computer Multi-function printer/scanner Hand Tools Desk Phone/cell phone Battery Powered Tools Hand Truck Physical Demands: Constantly talk, hear, sit, use keyboard/ten key, fine dexterity with hands and repetitive hand motion. Frequently lift and carry up to 20 lbs., push/pull up to 20lbs, reach outward, walk-normal surfaces, grasp, and hold. Occasionally lift and carry between to 21-50lbs., push/pull between 21-50lbs, reach overhead, kneel, climb, and stand. Rarely lift and carry 51+ lbs., push/pull 51+ lbs., squat, crawl, walk-slippery surfaces, walk-uneven surfaces, and bend. Hours of Work: This is a Full Time position. Typical workdays are Monday-Friday, from 8am-5pm Hours may vary to meet the needs of clients and business operations. This may include days, evenings, nights, weekends, and holidays. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Management reserves the right to reassign and alter the job description as dictated by business necessity and evaluate reasonable accommodations. PEOPLE . PASSION . COMMITMENT . GRIT . GROWTH Powered by JazzHR vfkCd9mvz3

Job Description Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to 30+ branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah. If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too. Essential Job Duties • Use software to remotely access client computers to remotely troubleshoot and diagnose our customer’s network connectivity with multi-functional devices such as copiers and scanners., • Communicate with customers via phone, email, etc. to gather information for troubleshooting., • Work closely with sales representatives, customers, and field technicians to resolve network related problems., • 0-2 Years of experience working with TCP-IP Networking, • Some computer knowledge mixed with a willingness and capability to learn., • Natural problem-solving ability combined with a passion for fantastic customer service., • Excellent written and oral communication skills., • Associates degree preferred, • Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred., • Network+ or A+ Certifications a plus., • Advancement and growth into leadership roles., • Potential to advance to roles within other departments such as field networking, Managed IT services, unified communications, etc., • Team-player environment., • Medical/Dental/Vision/Life insurance plans., • Matched 401k., • PTO, Vacation, Sick Leave. Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger. #LI-Onsite

Job DescriptionCompany Description Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more. We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things. At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day. So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible. Let’s Make! Job Description Join our Revenue Accounting Team as a key contributor responsible for ensuring the accuracy and integrity of customer discounts and rebate accounting. This role requires a resourceful, self-motivated professional with exceptional analytical skills, advanced proficiency in Excel, and the ability to independently research and solve complex problems. You will play a pivotal role in supporting the company’s revenue recognition and rebate management processes. Key Responsibilities • Rebate Program Management, • Oversee the end-to-end rebate process, collaborating closely with the Pricing and Sales teams to understand program terms and performance., • Organize, log, and track all deals approved with rebates, ensuring complete and accurate records., • Gather and reconcile monthly sell-out data from Sales to validate rebate activity against contractual and non-contractual entitlements., • Obtain and verify rebate agreements from the Pricing team and supporting documentation from Accounts Receivable (AR) to substantiate customer claims., • Analyze and compare claim details to contractual agreements and promotional terms., • Accounting & Period Close, • Complete all monthly, quarterly, and annual close tasks and entries for rebate accounts and deals., • Record and review accruals and claims, ensuring all programs are properly accounted for in accordance with agreed terms., • Reconcile open entitlement agreements and clear outstanding liabilities at quarter-end and year-end or as needed., • Reporting & Analysis, • Reconcile rebate accounts to maintain accurate reporting., • Research, validate, and resolve discrepancies or disputes relating to customer rebates and audits., • Prepare and analyze monthly rebate data to ensure consistency with management expectations and company metrics., • Audit & Compliance, • Liaise with internal and external auditors to fulfill audit requests and ensure compliance with all audit deadlines., • Support internal controls and documentation requirements related to rebate processes., • Process Improvement & System Implementation, • Partner with cross-functional teams to streamline and automate rebate processes, including supporting the adoption and implementation of Vistex as a rebate management solution., • Special Projects, • Participate in ad hoc projects and assignments as directed by management.Qualifications, • Bachelor’s degree in Accounting, Finance, or a related field., • Highly skilled in Microsoft Office Suite, with emphasis on advanced Microsoft Excel functions, including the ability to create complex formulas, pivot tables, and data analyses., • Demonstrated ability to work independently, proactively identify issues, and develop solutions through research and critical thinking., • High attention to detail and accuracy., • Strong organizational and time-management skills., • Excellent interpersonal and communication abilities., • Intellectually curious, resourceful, and eager to learn., • Comfortable working in a fast-paced, dynamic environment., • Able to synthesize complex data and present actionable insights. This role is in-office at least 3 days per week. We believe that real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and enjoy those unplanned hallway conversations that spark great ideas—you’ll love it here. If you’re looking for a fully remote role, this likely isn’t the right time or place. But if you’re excited by challenge, purpose, and building something better, we’d love to hear from you. Let’s make something amazing—together. Additional Information We’ve got you covered At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, and a yearly lifestyle stipend to support your wellness and passions. You'll also get exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented and creative individuals out there. Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone. We’re looking for A-players—people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading. Here’s what makes someone a great fit for this role (and for this moment at Cricut): You have a bias for urgency. You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia. You set high standards—especially for yourself. You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked. You stay focused when things are moving fast. You can identify what really matters and don’t get distracted by noise. You prioritize well and manage your time wisely. You collaborate like a pro. You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you. What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information. Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

Job Description Job Title: Customer Support Representative Location: South Jordan UT Pay Rate: $21.99/hour (W2) Schedule Start remotely with 4–5 weeks of training, then transition to full in-office work for hands-on experience and team collaboration. After 6 months, enjoy a hybrid schedule (3 days in-office, 2 days remote). Responsibilities: Handle a high volume of inbound calls. Assist clients with Cash Management products, online/mobile access, and general inquiries. Deliver top-tier customer service while meeting performance metrics. Learn and adapt quickly to new tools and processes. Work collaboratively with teammates to ensure client satisfaction. Benefits Info Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Description Job Title: Customer Support Representative Location: South Jordan UT Pay Rate: $21.99/hour (W2) Schedule Start remotely with 4–5 weeks of training, then transition to full in-office work for hands-on experience and team collaboration. After 6 months, enjoy a hybrid schedule (3 days in-office, 2 days remote). Responsibilities: Handle a high volume of inbound calls. Assist clients with Cash Management products, online/mobile access, and general inquiries. Deliver top-tier customer service while meeting performance metrics. Learn and adapt quickly to new tools and processes. Work collaboratively with teammates to ensure client satisfaction. Benefits Info Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.