Leasing Professional
hace 10 días
San Antonio
Job DescriptionLeasing Professional Set the First Impression. Close with Conviction. Raise the Standard. Property: Distinction Apartments Company: LVL Living Location: San Antonio, Texas Type: Full-Time | On-Site | Base Pay + Performance Commissions THE ROLE The Leasing Professional is the front line of the business. You are not a greeter. You are not a tour guide. You are a closer. At LVL Living, leasing is sales—executed with professionalism, urgency, and accountability. You control first impressions, influence occupancy, and directly impact revenue. If you avoid goals, scripts, or follow-up—this is not the role. If you take pride in closing, consistency, and results—we want you here. THE MISSION Your mission is simple and demanding: • Convert interest into leases, • Deliver an exceptional resident experience, • Represent the LVL Living standard in every interaction, • Every prospect interaction matters. Every lease counts. WHAT YOU’LL DO Lease with Purpose • Respond to all inquiries—phone, email, and in-person—with speed and professionalism, • Conduct confident, structured property tours that highlight value—not just features, • Guide prospects through applications, documentation, and lease execution, • Overcome objections and close decisively, • Maintain mastery of pricing, availability, floor plans, amenities, and incentives Deliver a High-Standard Resident Experience • Create a welcoming, professional environment for current and future residents, • Address resident concerns with urgency and ownership, • Partner with maintenance and management to ensure follow-through, • Support retention by reinforcing value and community standards Support Marketing & Outreach • Assist in executing on-site and off-site marketing initiatives, • Participate in outreach efforts to drive traffic and brand awareness, • Ensure online listings, ILS platforms, and social channels are accurate and current, • Represent the property professionally at all times Own the Administrative Details • Maintain clean, accurate records of prospect interactions and leases, • Process applications and follow up consistently—no leads left behind, • Conduct market surveys and monitor competition to stay competitive, • Collaborate with property management to achieve occupancy and revenue goals, • Participate actively in team meetings and performance discussions, • Assist with resident events that strengthen community and retention OUR VALUES (NON-NEGOTIABLE) At LVL Living, values drive performance: • Positivity: We cultivate a high-energy, forward-moving environment. Negativity has no place here., • Solution-Oriented: Problems are documented, analyzed, and solved—systematically., • Pursuit of Excellence: We believe fulfillment comes from achievement and doing things right., • Transparency & Candor: We are honest, direct, and ethical—always., • Dedication to Outperform: We exceed expectations for residents, partners, and teammates., • Leadership: We lead with clarity, consistency, and accountability., • Financial Strength: We operate with discipline to sustain growth and performance. WHO YOU ARE • You are confident, professional, and sales-minded, • You follow up relentlessly and close with intention, • You communicate clearly and listen actively, • You stay organized and execute consistently, • You bring energy, discipline, and a team-first mindset EXPERIENCE & QUALIFICATIONS • High school diploma or equivalent required; college degree preferred, • Prior experience in leasing, sales, or customer service strongly preferred, • Strong communication and interpersonal skills, • Proficiency in Microsoft Office and property management software, • Excellent organization, time management, and multitasking skills, • Willingness to work weekends and maintain a flexible schedule SKILLS & COMPETENCIES • Sales and objection handling, • Customer service excellence, • Attention to detail, • Problem-solving and conflict resolution, • Time management and prioritization, • Positive, team-oriented attitude PHYSICAL REQUIREMENTS • Ability to walk, stand, and sit for extended periods, • Ability to lift and carry up to 25 pounds COMPENSATION & BENEFITS • Competitive base pay with performance-based commissions, • Medical, Dental, and Vision Insurance, • Paid Time Off and Holidays, • Professional development and advancement opportunities THE STANDARD If you’re looking for a leasing role where effort matters more than results—this isn’t it. If you want to sell with confidence, represent a high-performing operation, and be rewarded for execution—we want to hear from you. LVL Living Anything worth doing is worth doing right.