Trabajos guest experience manager en New York, New York - Page 4Crear alertas

• We are looking for experienced, passionate Team Members to grow with us!, • At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!, • You will love working at NAYA, • We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:, • More on the way!, • At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success., • ++How You'll Impact++, • The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience., • ++What You'll Do++, • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts., • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils., • Customer Service, • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily., • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails., • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards., • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management., • ++Who You Are++, • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times.

Job description Position Summary The Assistant Manager will drive the strategic integration of Fresh Coast Restaurant into a unified, scalable restaurant concept while leading daily operations, team performance, and the execution of pop-up and catering initiatives. This role requires a hands-on operator with strong leadership, business acumen, and the ability to build systems that support growth without compromising quality, culture, or profitability. Key Responsibilities/Concept Integration & Brand Leadership • Lead the integration of Proven Poke and Fresh Coast into a single, cohesive brand and operating model, • Partner with ownership and culinary leadership to align menu development, service standards, pricing, and brand positioning, • Design, implement, and enforce standardized operating procedures across all locations and events, • Ensure consistency in guest experience, product quality, and brand execution Restaurant Operations • Oversee all day-to-day operations across front-of-house and back-of-house, • Manage labor, food costs, inventory, scheduling, and vendor relationships, • Track and optimize key performance indicators, including sales, margins, guest satisfaction, and employee retention, • Ensure full compliance with health, safety, and labor regulations Team Leadership & Development • Recruit, train, and develop both management and hourly team members, • Build and maintain a high-performance, accountable, and team-oriented culture, • Conduct performance evaluations and provide ongoing coaching and development, • Lead by example through active floor and kitchen presence Pop-Up & Catering Operations • Plan and execute pop-up restaurants and catering events from concept through completion, • Oversee logistics including staffing, menu execution, equipment, transportation, and setup, • Serve as the on-site leader to ensure seamless operations and exceptional guest experiences, • Identify and pursue new opportunities to expand catering and pop-up revenue streams Financial & Strategic Management • Develop and manage operational and event budgets, • Analyze financial performance and implement strategies to achieve profitability targets, • Support growth initiatives, including new locations, partnerships, and special projects Qualifications • 5+ years of restaurant management experience; multi-unit or concept development experience preferred, • Proven leadership in fast-casual or full-service environments, • Strong financial, operational, and organizational capabilities, • Experience with catering, pop-ups, or off-site events preferred, • Ability to operate effectively in a fast-paced, hands-on environment, • Excellent leadership, communication, and problem-solving skills, • Flexible availability, including nights, weekends, and event-based schedules Core Competencies • Entrepreneurial mindset with a strong passion for hospitality, • Ability to build scalable systems while remaining agile, • Detail-oriented with strong strategic awareness, • Commitment to brand integrity and guest-first service Job Types: Full-time, Part-time Application Question(s): • What is the pay range that you are desiring for this job? Experience: • Restaurant management: 3 years (Preferred) License/Certification: • ServSafe (Required) Ability to Commute: • Newark, NJ 07102 (Preferred) Work Location: In person

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

We are seeking a dynamic and organized Popup Food Catering Event Coordinator to oversee and execute catering events, ensuring exceptional guest experiences. This role involves going to various corporate offices, setting up, and serving guests build your own poke bowls. Size of popup events vary and can be as small as 60 meal events or as large as 160 meal events. These events are usually held during lunch time and may be located in New York City, New Jersey, and surrounding areas. Smaller events may only be one person, while larger events will have 2 or more people. You must possess a valid driver’s license. This role involves coordinating all aspects of food service for various events, from small gatherings to large-scale functions. The ideal candidate will possess strong event planning, customer service, and organizational skills, with a passion for hospitality and culinary presentation. The position offers an exciting opportunity to work in a fast-paced environment, managing multiple events while delivering outstanding service and memorable experiences. There are two restaurants that you would be supporting that are located in Newark and Montclair, NJ. Duties Plan and coordinate catering events, including menu selection, setup, and execution Manage event logistics, including venue arrangements, staffing, and equipment needs Develop marketing strategies to promote catering services through various channels Oversee event marketing efforts to attract new clients and maintain existing relationships Ensure all events adhere to budget constraints while maintaining high-quality standards Provide excellent customer service by addressing client inquiries and resolving issues promptly Collaborate with kitchen staff, servers, and vendors to ensure smooth event operations Manage time effectively to meet deadlines for multiple concurrent events Conduct post-event evaluations to gather feedback for continuous improvement Requirements Proven experience in event planning, catering, hospitality, or related fields such as banquet management or restaurant/hotel experience Exceptional customer service skills with a focus on guest satisfaction Effective communication skills for liaising with clients, vendors, and team members Ability to work independently and as part of a team in a fast-paced environment Flexibility to adapt to changing priorities and client needs in a dynamic setting A valid driver's license is required. Must be comfortable driving in New York City and surrounding areas. Must be punctual This role is ideal for someone passionate about hospitality and culinary arts who thrives on creating memorable event experiences. The successful candidate will demonstrate professionalism, creativity, and excellent interpersonal skills to excel as a Popup Food Catering Event Coordinator. Pay: $20.00 - $26.00 per hour Application Question(s): Do you have a valid driver's license? Ability to Commute: Newark, NJ 07102 (Required) Work Location: In person

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passion ate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. What You'll Do Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. Who You Are • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

The Line Cook is responsible for running the day-to-day operation of a specific station while having an understanding of the other kitchen stations. The Line Cook will prepare high-quality food that meets the company's standards, ensuring the station is clean and well-stocked. This position has an hourly rate of $32.09. KEY RESPONSIBILITIES • Maintain operations of your assigned station for that day, • Assist in daily prep or any other assigned item by the Sous Chef and Chef de Cuisine, • Check and complete mis en place and pars and set up station using proper recipes and fresh product, • Read correctly all dupes that come in, • Communicate with Sous Chef and Chef de Cuisine regarding menu items, problems, situations or shortages, • Accommodate guests' request making sure that the Sous Chef or Chef de Cuisine are aware of the request to be able to prepare it to our level of standards, • Use standard recipes and plate presentations in order to maintain standards of quality in production and presentation, • Be aware of items that are running low of and communicate it to the team, • Maintain a good working relationship with all back of house, front of house staff, management and guests, • Store all items properly at the end of shift, labeling and dating all products, • Ensure a clean, neat and organized work area, • Conduct oneself in a professional manner at all times to reflect the high standards of Aman and encourage other colleagues to do the same, • Perform other task or projects as assigned by management REQUIRED EXPERIENCE AND QUALIFICATIONS • Must have culinary degree and/or equivalent practical working experience in a kitchen, preferably in an Italian fine dining restaurant, • Flexibility to work shifts, weekends, nights, and holidays, • Strong teamwork and communication skills, • Food Safety certified, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Able to handle a multitude of tasks in an intense, fast paced environment, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

We are seeking a highly organized and detail-oriented Office Assistant to join our team. This role is ideal for someone who is motivated, professional, and eager to gain hands-on experience in a fast-paced office environment. The successful candidate will provide essential administrative support and help ensure smooth day-to-day operations. Key Responsibilities Greet residents and property guests in a friendly and professional manner Answer incoming calls, direct them to the appropriate team members, and follow up on resident inquiries or concerns to ensure excellent customer service Manage calendars, schedule appointments, and coordinate meetings Assist with leasing activities Perform general administrative duties such as filing, photocopying, scanning, and faxing documents Maintain organized physical and digital filing systems Assist with mailings, postings, and document management related to residents and property operations Track and follow up on tasks to ensure timely completion Maintain office supplies and ensure equipment is in working order Support additional clerical duties as assigned Qualifications Strong organizational and multitasking skills Excellent communication and customer service abilities Proficiency in Microsoft Word and Excel Bilingual (English/Spanish) preferred Job Type: Full-time Pay: From $20.00 per hour Benefits: Paid time off Experience: Office Assistant: 1 year (Preferred) Language: Spanish (Required) Work Location: In person

The In-Room Dining Server will prepare guests' orders, deliver, and collect food and beverage items from guest rooms following company procedures. This position has an hourly rate of $18.00 + Tips. KEY RESPONSIBILITIES • Answer the In-Room dining phone in a timely and courteous manner, take guests' food and beverage orders accurately, • Follow SOP's on placing orders with allergies and dietary restrictions • Greet guests in a courteous and friendly manner when delivering orders, • Maintain accurate set up and delivery of all food and beverage orders according to Company standards and procedures, • Set up and deliver all room amenities in a timely manner, • Regularly walk the guest floors to retrieve in-room dining items, • Respond to all guest needs, questions, and issues in a timely manner to ensure guest satisfaction • Clean tables, re-stock tableware and other in-room dining supplies • Follow the posted opening and closing duties and side-work sheet • Generate a good atmosphere • All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS • Must have experience in a luxury hotel environment or similar restaurant or food and beverage setting, • Must have open availability including weekends and holidays, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal in English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to carry, push, and pull heavy loads; standing, bending and lifting will be required, • Multi-lingual is a plus, • TIPS and ServSafe Certified

Maman - Barista maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you'll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You'll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Work with top of the industry equipment and high quality, locally roasted coffee, • Manage your time effectively and multi-task with efficiency that does not compromise quality, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep your barista station sparkling, no one likes working in a messy place!, • Investigate and resolve any guest concerns What we're looking for: • You have third wave coffee experience, • You have minimum 2 years barista experience, • You are an experienced front of house professional with a sweet tooth for cookies, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

The Barback maintains all bar environment and equipment. The Barback is responsible for ensuring the bar area is clean, tidy, and fully stocked. The Barback focuses on assisting Bartenders to ensure they have everything they need to serve customers efficiently. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Setup and breakdown of bar stations, • Replenish beverages as necessary and check with guests for overall satisfaction, • Mark bar counter appropriately to food order for each course, • Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: o Straighten bar area continuously; restock bar with clean glasses o Clean counters, floors, shelves, and refrigerators; remove trash o Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed o Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list o Requisition of additional supplies as needed o Cut fruit and garnishes; retrieve special garnishes from kitchen • Sweeping and mopping in and around bar service areas and customer common areas., • Verify each guest satisfaction during each course or beverage served, • Anticipate guest needs, as to where guests will never have to ask for anything, • Wish every guest a warm farewell and thank them for coming, • All other responsibilities assigned by Management Additional Duties and Responsibilities • Report all suspicious persons or activities and hazardous or unsafe conditions to the management, • Understand and follow the laws and guidelines for beverage service, • Provide excellent service at all times to all of our guests, assist guests courteously and efficiently, • Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas, • Assist Bar and Lobby Lounge cocktail server in lounge when necessary, • Attend all food and beverage training classes, • Following the posted opening and closing duties and side work sheet, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or bar setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

The Bartender maintains all bar environment and equipment. The Bartender is responsible for ensuring the bar area is clean and tidy, assisting guests when they have questions about the menus/wine list/liquor and cocktails, taking guests orders, anticipating guests' needs and addressing them accordingly. This position has an hourly rate of $17 + Tips. KEY RESPONSIBILITIES • Retrieve completed food and/or beverage orders from kitchen or bar; confirm accuracy of order and deliver to guests with appropriate condiments. When serving beverages, abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests, • Greet guests in a friendly and courteous manner and explains, if necessary, any specials and/or bar promotions, • Record the details of the order from guests, repeating as necessary, to check for accuracy, • Prepare drinks in accordance with the guest's order, • Responsible for mixing drinks, serving drinks, serving food, cleaning bar, setting up and breaking down the bar, • Replenish beverages as necessary and check with guests for overall satisfaction, • Market and serve upon request any dessert or specialty item, • Present the check to the guest when asked, collect and process payment, • Handle, process and settle all cash payment and transactions from bar and lounge, • Make sure that all silverware and glasses are wiped and spotless, • Mark bar counter appropriately to food order for each course, • Enter all sales in POS correctly. Double check list of items before "sending." Print a new check after each additional order is entered., • Make sure that all products served are accounted for on the final bill before presenting it to guests, • Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including: • Straighten bar area continuously; restock bar with clean glasses, • Clean counters, floors, shelves, and refrigerators; remove trash, • Check coolers and shelves to ensure proper stocking of beer, wine, liquor, and all beverages; stock bar with ice as needed, • Check for supplies such as sugar, salt, stir sticks, straws, napkins as per specified inside work list, • Requisition of additional supplies as needed, • Cut fruit and garnishes; retrieve special garnishes from kitchen • Verify each guest satisfaction during each course or beverage served, • Anticipate guest needs, as to where guests will never have to ask for anything, • Wish every guest a warm farewell and thank them for coming, • At the end of the shift deliver all checks and reports to the appropriate place according to rules, • All other responsibilities assigned by management Additional Duties and Responsibilities • Report all suspicious persons or activities and hazardous or unsafe conditions to management, • Understand and follow the laws and guidelines for beverage service, • Provide excellent service at all times to all of our guests, assist guests courteously and efficiently, • Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas, • Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails, • Assist Bar and Lobby Lounge cocktail server in lounge when necessary, • Attend all food and beverage training classes, • Following the posted opening and closing duties and side work sheet, • Attend daily pre meal/communication meeting, • Attend monthly department meeting, • Generate a good atmosphere REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or bar setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

Join our vibrant team as an Eyelash Extension Technician and bring confidence and beauty to every client you serve! In this dynamic role, you will specialize in applying luxurious eyelash extensions that enhance natural beauty, providing personalized consultations, and ensuring each guest leaves feeling fabulous. We are dedicated to fostering a lively, supportive environment where your skills shine and your passion for beauty thrives. This paid position offers opportunities for growth, skill development, and the chance to make a lasting impact on clients’ confidence. Responsibilities • Perform precise eyelash extension applications using safe, hygienic techniques aligned with industry standards., • Consult with clients to understand their desired look, offering expert advice on styles and lash options., • Maintain a clean and sanitized workspace in accordance with health regulations and salon protocols., • Educate clients on aftercare procedures to ensure long-lasting results and customer satisfaction., • Manage appointment scheduling efficiently using salon software such as Millennium or MINDBODY., • Promote retail sales of eyelash care products and other beauty enhancements through upselling and product demos., • Stay current with the latest trends in lash extensions, makeup application, and esthetic treatments like dermal fillers or dermabrasion. Qualifications • Valid cosmetology license or esthetician certification with eyelash extension training., • Proven experience in applying eyelash extensions with attention to detail and precision., • Strong communication skills to effectively consult with clients and provide exceptional guest services., • Knowledge of sanitation practices, including proper sterilization of tools and workspaces., • Familiarity with salon management software such as Millennium or MINDBODY is preferred., • Experience with social media management for marketing promotions is a plus., • Additional skills in related areas such as body waxing, makeup application, hair styling, or nail care are advantageous. Embark on a rewarding career where your artistry transforms lives! We’re committed to supporting your professional growth through ongoing training in advanced beauty techniques like dermal fillers, Botox treatments, or laser therapy. Join us today to elevate your skills while helping clients look and feel their best!

OVERVIEW The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests' needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES • Follow the posted opening and closing duties., • Take accurate and complete reservations., • Always provide excellent service., • Set and maintain the dining room and podium environment and ensure materials are perfectly clean. • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest's name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling their chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests' needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for the service., • Ensure all soignees are given to the service team., • Assist with coat check as needed., • Assist taking guests to the Jazz Club., • Assist in providing "Magic Service" for hotel guests., • Input member engagements notes., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage., • Must be able to work weekends and have open availability., • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic., • Positive, engaging, and energetic personality., • Must be personable and able to anticipate guests' needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal on English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • Experience working with SevenRooms is preferred., • TIPS Certified

We are seeking a dedicated and professional individual to join our team as a full-time Host/Hostess. We are looking for an individual with a passion for guest service to manage reception and seating, ensuring a welcoming and efficient dining experience. Responsibilities include: • Warmly greeting and seating guests upon arrival., • Effectively managing reservations and walk-ins., • Maintaining an organized waiting area and ensuring smooth guest flow., • Providing guests with an initial positive impression of our establishment., • Collaborating with other front-of-house staff to optimize table turnover. Requirements: • Proven prior experience as a Host/Hostess in a restaurant environment is essential., • Excellent verbal communication and interpersonal skills., • A strong understanding of seating arrangements and guest management., • Professional appearance and a positive, welcoming demeanor., • Ability to remain calm and efficient in a fast-paced setting. This full-time role offers a competitive wage of $18 per hour.

• Take accurate and complete reservations., • Always provide excellent service., • Cooperate with the Management team to greet incoming and departing guests with a warm, knowledgeable and noticeably appreciative demeanour and a genuine smile and eye contact., • Set and maintain the dining room and podium environment and ensure materials are perfectly clean., • Have necessary knowledge of menu items to assist guests as needed., • Assist guest and colleagues courteously and efficiently., • Use the guest's name appropriately and communicate it to restaurant colleagues., • Assist in seating guests and pulling chairs., • Assist restaurant colleagues to prepare for service., • Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests)., • Coordinate set menus for small groups and distribute copies of the event form accordingly., • Inform restaurant managers of daily reservations forecast., • Assist in monitoring all guests' needs., • Log in information about guest preferences., • Check daily for our regular guest preferences and record them in our daily list for service., • Assist in organizing coat check and third-party management., • Assist taking guests to the Jazz Club., • Assist in providing "Magic Service" for hotel guests., • Participate in daily pre-shifts., • Input member engagements notes., • Assign daily host sections., • Ensure all soignees are given to the service team., • Menu printing., • Club member and hotel guest recognition initiative., • When on shift, lead EOD reports., • All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar setting in restaurants or food and beverage, • Must be able to work weekends, holidays, and have full/open schedule availability, • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction., • Must be able to take constructive criticism and work well in a team dynamic, • Positive, engaging, and energetic personality, • Must be personable with guests and be able to anticipate their needs., • Able to be organized, manage time wisely and work with little to no direct supervision., • Very high attention to detail., • Sensitive to cultural nuances., • Excellent communication skills, both written and verbal in English., • Able to handle a multitude of tasks in an intense, fast paced environment., • Excellent people skills and the ability to work under pressure and with various stakeholders., • Ability to maintain a clean and professional appearance as per company policies., • Ability to stand for extended periods of time., • Multi-lingual is a plus., • Experience working with Sevenrooms is preferred., • Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions., • TIPS Certified

Barista — Part-Time (Mornings) About us Bodhi, but Hungry is a yoga-minded neighborhood breakfast café in Williamsburg. We serve simple, feel-good food and great coffee/matcha in a warm, wabi-sabi setting. We value community, kindness, and clear, positive communication. What you’ll do Dial-in espresso; make coffees, teas, and hand-whisk ceremonial matcha Give warm, genuine service; learn names; guide guests through a vegetarian menu Run POS, manage the line, coordinate with kitchen/FOH Keep the bar spotless and organized; restock, dishes, light prep Follow food-safety standards; handle opening/closing checklists What you bring 1+ year barista experience (specialty coffee a plus) Confident with microfoam; basic latte art Clear, kind communicator; calm under a morning rush; reliable and on time Able to stand for the shift and lift ~30 lbs NYC Food Protection Certificate (or willing to obtain) Schedule & pay Part-time (Mon-Thu 7:30–3:30pm, Fri–Sun 8:30–5; some flexibility) Hourly + tips; shift drink/meal; room to grow

The Host is responsible for being the first point of contact for all of our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests' needs. KEY RESPONSIBILITIES • Follow the posted opening and closing duties, • Provide excellent service at all times, • Set and maintain the dining room and podium environment and ensure materials are perfectly clean • Have necessary knowledge of menu items to assist guests as needed, • Assist guest and colleagues courteously and efficiently, • Use the guest's name appropriately and communicate it to restaurant colleagues and assist in seating guests and pulling chairs • Assist restaurant colleagues to prepare for service, • Communicate other necessary information with colleagues (i.e., birthdays, anniversaries, special requests), • Communicate through Guest Movement chat group any relevant guest movements, • Coordinate set menus for small groups and distribute copies of the event form accordingly, • Inform restaurant managers of daily reservations forecast, • Share information on all upcoming events with the Concierge team, • Assist in monitoring all guests' needs, • Confirm daily reservations, • Log in information about our guest preferences, • Check daily for our regular guest preferences and record them in our daily list for the service, • Assist with coat check as needed, • All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS • 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage, • Must be able to work weekends and have open availability, • Must be capable of working in a team-oriented environment to achieve the hotel's common goal of guest satisfaction, • Must be able to take constructive criticism and work well in a team dynamic, • Positive, engaging, and energetic personality, • Must be personable and able to anticipate guests' needs, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • Experience working with SevenRooms is preferred, • TIPS Certified

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. Our mission is to build genuine connections through the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because we love our furry friends, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. About the Role The Vice President of Restaurant Operations is a senior leader responsible for driving operational excellence, scaling performance, and building the infrastructure required for NAYA's next phase of growth. This role partners closely with cross-functional leaders to translate strategy into consistent, high-performing restaurant execution across all markets. This leader will own field operations, market expansion readiness, and the development of a strong, people-first culture that delivers exceptional guest experiences while driving profitable growth. How You'll Make an Impact Operational Strategy \& Business Performance • Translate company strategy into clear, executable operational plans across all restaurants and markets, • Drive consistent improvement in key performance metrics: sales, transactions, labor productivity, food cost, and store-level profitability, • Establish and reinforce operating standards that ensure consistency, efficiency, and scalability, • Build systems, routines, and accountability structures that elevate execution across Area Managers and General Managers, • Partner with Finance to manage budgets, forecasts, and performance targets Market Growth \& New Market Strategy • Lead operational readiness for new restaurant openings and market expansion, • Develop scalable playbooks for entering and stabilizing new markets, • Partner with Real Estate, Development, and Marketing to ensure successful market launches, • Build regional leadership structures to support multi-market growth (Market Directors, Area Managers), • Identify risks and opportunities in new and existing markets, adjusting strategy accordingly Guest Experience \& Brand Execution • Ensure consistent delivery of a high-quality, hospitality-driven guest experience across all locations, • Champion initiatives that enhance speed, accuracy, food quality, and overall guest satisfaction, • Partner with Marketing and Culinary to bring brand and menu initiatives to life in restaurants, • Leverage guest feedback and operational data to continuously improve the experience People \& Culture Leadership • Build, develop, and lead a high-performing field organization rooted in NAYA's values, • Create clear expectations, coaching rhythms, and accountability across all levels of operations, • Develop strong leadership pipelines (Shift Leaders → GMs → Area Managers → Market Directors), • Foster a culture of ownership, accountability, and continuous improvement Compliance \& NYC Operational Expertise • Ensure full compliance with all local, state, and federal labor laws, with deep expertise in NYC Fair Workweek (FWW) requirements, • Partner with HR and Legal to mitigate risk and uphold best practices across scheduling, pay, and employee relations Who You Are • A strategic restaurant operator who can zoom out to set direction and zoom in to drive execution, • A builder who thrives in growth environments and knows how to scale systems, teams, and performance, • A strong people leader who develops talent and holds teams accountable, • Highly data-driven, with the ability to translate insights into action, • Hands-on, visible, and present in the field What You'll Bring • 10+ years of progressive restaurant operations leadership experience -with significant experience in the fast casual sector, • Proven success leading multi-market operations and supporting new market expansion, • Demonstrated ability to drive operational performance and improve unit-level economics, • Experience building and leading high-performing field leadership teams, • Strong cross-functional partnership skills (Finance, HR, Marketing, Culinary, Technology) You will love working at NAYA

We are looking for individuals to work in conjunction with our Wine Director and Head Sommelier to help select our wine offerings, to provide continued education for our team and to evolve the wine service. This is an ideal position for someone whose excitement for wine is matched by their deep commitment to guest service hospitality in a fine dining setting. We are building a team of individuals focused on genuine hospitality and teamwork - ones who want to become valuable members of a successful service team. The wine list has a strong Italian focus while also featuring wines from the world's other classic, great regions. The Sommelier is responsible for recommending wine varieties, supervising wine serving, collaborating with winemakers, taking stock while ensuring optimum service for our guests. The Sommelier also ensures that all policies procedures and standard operating procedures are effectively maintained at an optimum level. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • The most essential component to be a successful Sommelier will be the earnest desire to propel the wine program forward through clear communication and organization, a curiosity to learn more, and a willingness to share our expertise with guests and staff in a helpful, thoughtful way, • Create and update the wine list in coordination with chefs and the General Manager, • Collaborate with the Wine Director and Head Sommelier on the selections of the wines used in the restaurant for the uses of wine pairings, by the glass, and those represented as bottle selections, • Recommend food and wine pairings, • Be an authority on the wines used in the restaurant for the uses of wine pairings, by the glass, and those represented as bottle selections on the restaurant's wine list, • Advise guests on wines based on their personal tastes and food choices, • Inform guests about different varieties of wines and prices, • Ensure wines are served at the right temperature and within the proper glassware, • Store open bottles properly to maintain strong taste, • Manage wine cellar and ensure it's fully-stocked, • Train wait staff on available wines, • Assist the Wine Director in order to provide education for the dining room staff in the full range of beverages for the restaurant, including but not limited to wine, cocktails, beer, tea, and coffee, • Comply with all health and safety regulations constantly strive to improve operating procedures, • Maintain and monitor safe and sound procedures, • Attend meetings when designated to do so REQUIRED EXPERIENCE AND QUALIFICATIONS • As a Sommelier, specific certifications are not required, but a strong fundamental knowledge of the wine regions of the world -- both Old and New World -- along with producer familiarity and vintage knowledge is mandatory, • Experience as a Sommelier, Wine Steward/Stewardess or similar role, • Ability to create tasteful food and wine pairings, • Extensive knowledge of different wines and which regions produce each type, • Knowledge of local vineyards and wineries, • Understanding of the winemaking process, • Good communication skills, • Must have full schedule availability, including weekends and holidays, • Ability to be organized, manage time wisely, and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal in English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus, • Must be able to take constructive criticism and work well in a team dynamic

At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Paid Vacation time, • Pet Insurance - because At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact What You'll Do Guest Communication \& Recovery • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management \& Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation \& Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights \& Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

The Barista will greet guests, take orders, prepare, and serve hot and cold beverages, and maintain a clean and organized workspace. This position has an hourly rate of $17.00 + Tips. KEY RESPONSIBILITIES • Greet every guest with a friendly smile, positive attitude and takes their order if necessary, • Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks, • Provide excellent service and build rapport with guests by learning names and favorite drinks, • Operate coffee equipment, such as espresso machines and grinders, • Maintain a clean and organized workspace, • Stock and replenish supplies as needed, • Answer guest questions about menu items and ingredients, • Adhere to food safety and sanitation guidelines REQUIRED EXPERIENCE AND QUALIFICATIONS • 2 years' experience in a luxury hotel environment or similar restaurant or café setting, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English, • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Multi-lingual is a plus

General Manager Sophie's Cuban Cuisine Reports to: Director of Operations / Chief Operating Officer About the Role At Sophie’s Cuban Cuisine, we’re built on culture, tradition, and hospitality. For nearly 30 years, our family-founded, woman-led brand has delivered authentic Cuban flavors with warmth, consistency, and pride. As a General Manager, you are the leader of your restaurant—responsible for driving daily operations, building a strong team culture, and delivering exceptional guest experiences. You lead from the front, set the tone on the floor, and balance hands-on execution with strategic thinking. This role is for someone who takes ownership, leads with hospitality, and is passionate about developing people and growing a business. Compensation & Perks • Salary: $65,000 – $70,000, • A meal on us, with every shift, • Opportunity to grow within a company that promotes from within, • Clear growth path to roles such as District Manager and Director of Operations Key Responsibilities Team Leadership & Development • Recruit, hire, and develop team members aligned with Sophie’s culture, • Create and manage schedules based on sales and labor targets, • Provide real-time coaching and performance feedback, • Build a strong team environment rooted in accountability and respect, • Lead a guest-first culture rooted in warmth and attentiveness, • Resolve guest concerns with professionalism and care, • Ensure consistency across all channels: in-store, takeout, delivery, and catering, • Own and manage store P&L, • Monitor labor, food cost, and operational expenses, • Manage inventory, ordering, and vendor relationships, • Maintain proper cash handling and reporting procedures Operations Excellence • Ensure all opening, mid-shift, and closing procedures are followed, • Maintain DOH compliance, cleanliness, and food safety standards, • Oversee order accuracy, food quality, and speed of service, • Lead from the floor during peak hours, • Conduct daily huddles and ongoing team communication, • Develop assistant managers and future leaders, • Make informed decisions, balancing guest experience and operations Brand Growth & Community • Represent Sophie’s Cuban within the local community, • Monitor and respond to guest reviews, • Support local marketing and promotional initiatives Qualifications • 5+ years of experience as a GM or Assistant GM in a high-volume restaurant, • Strong leadership, communication, and hospitality mindset, • Solid understanding of restaurant financials (P&L, labor, COGS), • Fluent in English (Spanish strongly preferred), • Experience with POS systems (Toast preferred), • ServSafe certified (or willing to obtain within 30 days), • Ability to lead in a fast-paced, high-volume environment Availability • Must have open availability, including nights, weekends, and some holidays Work Environment This is a hands-on leadership role. You will spend the majority of your time on the floor leading your team, supporting service, and ensuring operations run smoothly. This role requires long periods on your feet and the ability to perform in a fast-paced environment. Why Sophie’s Cuban? At Sophie’s, we treat our team like family. We believe in promoting from within, investing in our people, and building careers—not just jobs. If you’re passionate about great food, strong teams, and authentic hospitality, this is your opportunity to grow with a brand that values culture, consistency, and community. Apply today and lead one of New York’s favorite Cuban concepts.

Summary At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You'll Do Food Preparation Production • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts. Kitchen Organization Maintenance • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. • Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily. Front-of-House Station Management • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails. Teamwork Communication • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards. Compliance Professionalism • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management. Who You Are • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times., • Perform all other related and compatible duties as assigned by the Management Team.

Turn your passion into a rewarding role with European Wax Center -- the world's leading experts in comfortable and healthy body waxing! We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out. European Wax Center in LAWRENCE is currently seeking a Guest Services Associate with passion, determination and a commitment to excellence that will help take our center to new heights. Here's What We're Looking For: Sales experience* Ability to work 20 hours per week Ability to work nights, weekends(1 weekend day), and holidays(Closed for major Holidays) A positive, friendly, upbeat and personable demeanor A professional appearance at all times Ability to work in a fun, fast-paced environment Ability to work flexible days and hours Desire to build genuine relationships. with guests Passion to support and represent the EWC values Basic knowledge of computers and POS systems Benefits and Pay: Discounts on services and retail products A fun, well-managed, successful work environment Hourly wage plus commission and performance incentives Salary: Starting is $17.00 an hour with an uncapped commission structure. Average hourly with sales is anywhere from $19.00-$35.00 after commissions. Benefits: Employee discount Flexible schedule 401k Health benefits(if opt in) Shift: Store hours 9am-8pm 6-9 hour shifts Night shift(must be able to work 2-3 night shifts) Weekend Shift(must be able to work one weekend shift) Masks are optional. Vaccination not required. Education: High school Associates Degree (Preferred) Work Location: In person

Il Leone in Matawan is seeking an experienced and passionate Pizza Chef to join our team. We are looking for someone who takes pride in their craft, understands the importance of consistency, and can prepare high-quality pizzas in a fast-paced, upscale Italian restaurant environment. The ideal candidate should have experience stretching dough, working with fresh ingredients, managing oven timing, maintaining a clean and organized station, and producing pizzas with excellent flavor, presentation, and consistency. We value team members who are dependable, professional, respectful, and able to work well with others. At Il Leone, we take pride in creating a positive and supportive workplace where teamwork, quality, and hospitality matter. This is a great opportunity for a skilled pizza chef who wants to be part of a restaurant that values both its guests and its team.

We are looking for a Juice Bar Barista to prepare Juices, Shakes, smoothies. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how Juice bar equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests. Training will be provided! Responsibilities Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details Prepare beverages following recipes Serve beverages Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of Product Check if Juice Bar equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Skills Previous work experience as a Barista or Juice Bar Personnel Hands-on experience with Juice bar equipment Knowledge of sanitation regulations Flexibility to work various shifts Basic math skills Ability to gauge customers’ preferences Excellent communication skills High school diploma; relevant training is a plus Certificate in Food Protection Job Type: Part-time Pay: $16.00 - $17.00 per hour Shift: 8 hour shift Day shift Evening shift Night shift Experience: Barista experience: 1 year (Required) License/Certification: Certificate in Food Protection (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person

Little Beet is a fast-casual restaurant committed to serving nourishing, real food and living well. By giving people access to better food and providing the knowledge needed to make healthy choices for minds, bodies, and lifestyles, we take pride in serving nutrient-rich lunch, dinner, and catering meals known for their high-quality ingredients, fresh in-house cooking, and unique flavor combinations that appeal to every appetite. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across three concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition. Job Responsibilities Provide friendly and attentive service to all guests throughout the entirety of the visit Receive food orders for your station, adding each ingredient as requested Anticipate guest needs and note any preferences provided by the guest Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items Handle any guest situations with genuine empathy and elevate to a manager as necessary Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments Organize money and receipts throughout the shift in adherence with the Little Beet Brands cash handling policy Keep all areas of the restaurant clean and organized by following cleaning checklists Prep and execute all menu items Assist with setting up the seating area, including napkin and silverware stations Assist with basic food preparation according to the checklist and prep sheets Qualifications 3 to 6 months of related restaurant experience or training Experience with POS systems, especially Toast, a plus Flexibility in schedule is highly preferred but not required Ability to be cross-trained in all areas of the dining room and retail space preferred Ability to speak, read, and understand the primary language(s) of the work location Benefits Enrollment in Company-contributed health coverage plan Accrued Paid Time Off 401k with up to 4% match after ninety (90) days of employment Pre-tax commuter benefits (in applicable States) Team member discounts at all our brands Employee Referral Program The hourly pay range (plus tips, when eligible) is: $15.49 - $17.00 Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees. Little Beet

We are seeking enthusiastic and dedicated individuals to join our team as a Front Desk Receptionist. Committed to delivering exceptional customer service and fostering a positive and inclusive environment for all our guests, you will be the welcoming face of our establishment. As a Front Desk Receptionist, you will create a positive first impression for all visitors and ensure the smooth flow of daily operations. Your primary responsibilities will include managing the front desk and warmly greeting customers as they arrive. Key Responsibilities: • Warmly greet and assist visitors, providing clear and professional interactions., • Manage front desk operations efficiently, including high-volume phone calls, scheduling appointments, and directing visitor flow., • Accurately and securely handle cash transactions., • Proactively resolve client inquiries and issues with professionalism and efficiency., • Engage with customers to promote and sign up for membership accounts., • Utilize the Shopify POS system for transactions and other relevant operations. Requirements: • Must be 18 years of age or older, with a High School diploma or equivalent., • Experience in front desk, administrative, or other similar customer service roles is preferred., • Consent to a background check upon hire., • Willingness to sign an onboarding employment agreement form., • Knowledge of golf is a plus., • Bilingual proficiency in Chinese or Korean is a plus, but not required. Available Positions: Benefits: • Competitive compensation., • Opportunities for professional growth within a supportive team., • Comprehensive employee benefits, to be discussed upon hire and after opening.

maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant captain to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

About The Market Place We're a locally rooted wellness juice bar built on one simple belief: real food, real people, real community. Our menu spans cold-pressed juices, HPP blends, smoothies, acai and grain bowls, wellness shots, functional tonics and much more — all made with locally sourced ingredients whenever possible. We're not a franchise. We're your neighbors, and we're looking for a crew member who cares as much about the people they serve as the products they make. The Role As a Juice Bar Crew Member, you'll be at the heart of our operation — crafting our full menu from scratch, connecting with regulars, and helping first-timers find their new favorite order. You'll work alongside a tight-knit team in a fast-paced but grounded environment where quality and community always come first. This is a full-time position reporting to the General Manager. What You’ll Do Prepare cold-pressed juices, HPP blends, smoothies, acai/grain bowls, wellness shots, and functional tonics to recipe spec Operate, clean, and maintain commercial juicers (cold-press and centrifugal), blenders, and related equipment Execute daily ingredient prep — washing, chopping, portioning, and rotating produce using FIFO standards Uphold food safety and sanitation standards at all times; maintain a clean and organized bar Engage warmly with customers, offer knowledgeable product recommendations, and upsell add-ons naturally Educate guests on ingredients, nutritional benefits, and seasonal specials Support inventory counts, restocking, and communicating low-stock needs to management Contribute to smooth opening and closing procedures Bring a team-first attitude and represent our brand with pride in the community What We’re Looking For Required 1+ years of hands-on juice bar, smoothie bar, or wellness café experience Proficiency with cold-press equipment (e.g., Norwalk, Angel, or similar commercial juicers) Strong knowledge of ingredient prep, FIFO rotation, and food safety practices Valid NJ ServSafe Food Handlers Certification — must be obtained by start date Ability to stand for extended periods and lift up to 40 lbs Reliable availability including mornings, weekends, and some holidays Preferred Experience with HPP or high-volume juice production Knowledge of functional nutrition, adaptogens, or wellness trends Familiarity with POS systems (Square, Toast, or similar) Barista, café, or health food retail background Bilingual a plus Compensation & Perks Pay: $17–$19/hr depending on experience + tips Schedule: Full-time, approx. 35–40 hrs/week Benefits: Dental and vision coverage eligibility after 6 months of employment Perks: Paid wellness education Growth: Clear path to Lead Crew and Bar Manager roles for standout pe

As a Hotel Receptionist, you will be responsible for managing the front desk operations, ensuring a smooth and pleasant experience for all guests. Key responsibilities include:

Job Summary Join our vibrant team as a Muz Muz Barista ! In this role, you will craft delicious plant based beverages, deliver exceptional customer service, and create a welcoming atmosphere for every guest. Your enthusiasm and attention to detail will help us serve up memorable experiences that keep customers coming back. Whether you're passionate about coffee or eager to develop new skills, this position offers an exciting opportunity to thrive in a creative, friendly environment. Duties Prepare and serve a variety of hot and cold beverages with precision and flair, including espresso drinks, teas, and specialty creations Engage with customers warmly, taking orders accurately and providing personalized recommendations to enhance their experience Maintain cleanliness and organization of the workspace, ensuring all equipment is sanitized and stocked for smooth operations Handle cash register transactions efficiently while adhering to cash handling procedures Assist in inventory management by restocking supplies and notifying management of low stock items Follow safety protocols diligently to ensure a safe environment for both team members and guests Contribute to a positive team atmosphere by supporting colleagues during busy periods and sharing a passion for quality service Skills Excellent communication skills with a friendly, energetic attitude that makes every guest feel valued Ability to work efficiently in a fast-paced setting while maintaining attention to detail Basic math skills for handling transactions accurately Flexibility to work various shifts, including mornings, evenings, weekends, and holidays Strong teamwork ethic with a willingness to learn new techniques and product knowledge Prior experience in customer service or food/beverage industry is a plus but not required—training will be provided! Knowledge of health and safety standards related to food handling is advantageous Embark on an exciting journey where your enthusiasm fuels great coffee moments! We’re dedicated to fostering an inclusive environment where every team member can grow, succeed, and make a positive impact. Join us today and be part of something special!

Server Wanted – Yakitori Restaurant (West Village, NYC) 📍 Location: West Village, Manhattan 🍢 Position: Experienced Server (Full-time/Part-time) 💰 Pay: Competitive hourly rate + tips + staff meal + potential growth We are a Japanese yakitori restaurant located in Manhattan’s West Village, seeking passionate and experienced servers to join our front-of-house team. Responsibilities: • Greet and serve guests in a professional and friendly manner, • Take food and drink orders and deliver them efficiently, • Answer questions about the menu and make recommendations, • Communicate effectively with kitchen and bar teams, • Maintain cleanliness and order in the dining area, • Ensure excellent guest experience from start to finish Requirements: • 1+ year of NYC restaurant experience (Japanese dining preferred), • Fluent in English, • Excellent communication and teamwork skills, • Professional appearance and service attitude, • Must be available for evenings, weekends, and holidays Perks & Benefits: • Hourly wage + generous tips, • Free staff meals, • Flexible scheduling, • Friendly team and supportive management, • Promotion opportunities for high performers

As a Front of House Team Member, you will be a key part of our team, responsible for creating a welcoming and efficient experience for our guests. Your primary duties will include taking customer orders, expertly preparing non-alcoholic mixed drinks, and seamlessly managing both dine-in and take-out orders. We are looking for an enthusiastic and friendly individual who enjoys contributing to a positive atmosphere and ensuring customer satisfaction. • Flexible scheduling options, • Evenings, • Late nights on weekends

Il Leone in Matawan is seeking an experienced and passionate Pizza Chef to join our team. We are looking for someone who takes pride in their craft, understands the importance of consistency, and can prepare high-quality pizzas in a fast-paced, upscale Italian restaurant environment. The ideal candidate should have experience stretching dough, working with fresh ingredients, managing oven timing, maintaining a clean and organized station, and producing pizzas with excellent flavor, presentation, and consistency. We value team members who are dependable, professional, respectful, and able to work well with others. At Il Leone, we take pride in creating a positive and supportive workplace where teamwork, quality, and hospitality matter. This is a great opportunity for a skilled pizza chef who wants to be part of a restaurant that values both its guests and its team.

Are you passionate about crafting exceptional cocktails and providing top-notch service in a vibrant, fine dining setting? Le Chai, an upscale Thai fusion steakhouse known for its innovative cuisine and elegant atmosphere, is looking for a skilled Part-Time Bartender to join our dynamic team! About Us: At Le Chai, we blend traditional Thai flavors with premium steaks to offer a unique dining experience. Our commitment to excellence extends from our carefully curated menu to our sophisticated beverage program. We pride ourselves on delivering impeccable service in a warm, inviting environment. Key Responsibilities: Prepare and serve a variety of beverages, including cocktails, wine, and beer, according to our high standards. Maintain a clean and organized bar area, including proper storage of supplies and equipment. Provide friendly, efficient, and knowledgeable service to guests, ensuring a memorable experience. Manage bar tabs and handle cash/credit transactions accurately using our Toast POS system. Collaborate with the front-of-house team to ensure smooth operations and guest satisfaction. Stay informed about our drink menu and special offerings to enhance the guest experience. Qualifications: Previous bartending experience in a fine dining or upscale environment preferred. Knowledge of cocktail recipes and ability to craft classic and contemporary drinks. Familiarity with Toast POS system is a plus. Excellent communication and interpersonal skills with a focus on customer service. Ability to handle a fast-paced environment and work well under pressure. Must be available to work flexible shifts, including evenings and weekends. Why Join Us? Competitive pay and tips. Opportunity to work in a respected, high-end restaurant. Supportive and professional team environment. Opportunity for growth and development within the company. If you are enthusiastic about creating exceptional drinks and experiences in a fine dining setting, we would love to hear from you! Apply now to be part of our esteemed team at Le Chai. Required Skills Preparing and Serving a Variety of Beverages Knowledge of cocktail recipes Maintaining a Clean and Organized Bar Area Providing Friendly and Efficient Service to Guests Managing Bar Tabs and Handling Transactions Collaborating With Team Members for Smooth Operations Staying Informed About Drink Menu and Special Offerings Excellent communication and interpersonal skills Ability to work in a fast paced environment Familiarity With Toast POS System

About Marketsheer: Marketsheer is a fast-growing, dynamic company focused on delivering top-tier experiences to clients and customers alike. We believe in combining excellence with hospitality, creating an environment where guests feel welcomed, valued, and genuinely taken care of — while creating opportunities for our team members to grow and thrive. Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Servers to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: • Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made., • Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations., • Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional., • Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue., • Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly., • Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service., • Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Server Responsibilities: • Guest Service Excellence: Greet customers warmly, take accurate food and beverage orders, and ensure timely delivery., • Menu Knowledge: Understand menu offerings, ingredients, and preparation styles to confidently answer questions and upsell when appropriate., • Order Coordination: Collaborate with the kitchen and bar teams to ensure order accuracy and efficient service., • Table Management: Monitor tables for guest satisfaction, refill drinks, clear dishes, and address needs proactively., • Cleanliness & Sanitation: Maintain a clean dining area, follow hygiene protocols, and ensure all health regulations are upheld., • Cash & POS Handling: Accurately handle bills, payments, and record-keeping using POS systems. Qualifications (Applicable to Both Roles): • Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings., • Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service., • Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards., • Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment., • Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? • A vibrant and supportive work culture, • Opportunities to grow within a dynamic hospitality team., • Be part of a place where your energy, skills, and personality will shine.

We are hiring a strong Floor Lead to help run daily operations at a restaurant + lounge in Brooklyn. This role is for someone hands-on who can control the floor, support staff, and improve service quality. The business is growing, and we need someone reliable to help build structure and consistency. Responsibilities: • Support daily floor operations and guest service, • Keep staff organized and working efficiently, • Step in to fix service issues immediately, • Maintain cleanliness and presentation, • Assist with opening/closing shifts, • Help increase sales through better service and upselling. Requirements: • Restaurant experience required (lead/server/assistant level), • Strong communication and presence (staff must respect you), • Able to work evenings and late nights, • Reliable and consistent. Compensation: • $18–$25/hour (based on experience), • Opportunity to grow into full manager role as business grows. Important: We are looking for someone who takes responsibility and helps improve the business — not someone who waits to be told what to do. Trial shift required.

We are seeking an energetic and dedicated Server to join our vibrant restaurant team. In this role, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert food and beverage knowledge, and a positive attitude. Your enthusiasm for hospitality and strong communication skills will help create memorable moments for our guests while ensuring smooth operations behind the scenes. This paid position offers an exciting opportunity to develop your skills in a lively, fast-paced environment that values teamwork, professionalism, and a passion for food and service excellence. Responsibilities Greet guests warmly upon arrival, providing friendly and attentive customer service throughout their visit Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring special requests are noted and fulfilled Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness Upsell menu items to enhance guest experience and increase sales opportunities Manage guest relations by addressing questions, resolving concerns promptly, and ensuring overall satisfaction Assist with food handling, sanitation, and food preparation tasks as needed to support kitchen staff Handle cash transactions accurately through cashiering systems, including cash handling and basic math calculations Maintain cleanliness of dining areas by bussing tables, resetting for new guests, and adhering to sanitation standards such as Food Safety guidelines Support host/hostess duties when required, including seating guests using OpenTable or similar reservation systems Collaborate with team members to ensure efficient service flow during busy nights or events like nightclub evenings Qualifications Previous restaurant experience or food service background preferred; fine dining experience is a plus Familiarity with POS systems such as Toast POS or Micros POS; experience with OpenTable is advantageous Strong customer service skills with a friendly, energetic approach to serving guests Ability to manage time effectively in a fast-paced environment while multitasking seamlessly Knowledge of food safety standards, sanitation practices, and proper food handling procedures Culinary experience or kitchen background is beneficial but not required Excellent communication skills and a team-oriented attitude Basic math skills for cashiering and transaction management Experience in hospitality roles such as serving, bussing tables, or host/hostess positions enhances suitability for this role Join us to be part of an enthusiastic team committed to delivering outstanding guest experiences! We value your energy, dedication, and passion for hospitality — apply today to start your journey in a dynamic restaurant environment where every shift is an opportunity to shine! Job Types: Part-time, Temporary Pay: $800.00 - $1,000.00 per week Note: this is 6 months contract for seasonal

Position Summary: The Diesel Technician is responsible for the preventative and corrective maintenance of the diesel main engines and generators onboard fleet vessels. Three shifts are available at the Brooklyn Navy Yard: • Night shift, 5:00 PM - 1:30 AM, • Morning shift, 4:00 AM - 12:30 PM, • Swing shift, 9:00 AM - 5:30 PM Duties & Responsibilities: • Accept tasks from the Engineering Supervisor and plans/implements execution., • Successfully and safely perform all diesel engine maintenance onboard vessels up to, and including, engine overhauls, mechanical and electrical troubleshooting, and preventative maintenance work., • Ensure all aspects of safety during task execution., • Issue company power tools to technicians to accomplish designated tasks. Ensure tools are returned before the end of the shift., • Ensure company warranty procedures are followed., • Ensure all shift paperwork is correctly completed and submitted., • Important vessel information is communicated to other supervisors and the chain of command., • Seek the highest levels of quality and professionalism., • Use of approved Hazmat required for Paints, Solvents & Cleaning Agents., • Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed., • Work to achieve the highest levels of performance and productivity., • Assist the Port Engineer in ensuring compliance with all applicable local, state, and federal safety and environmental regulations., • Assist the Port Engineer in ensuring the vessel is always in an inspection-ready condition., • Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed., • Additional job duties as assigned. Requirements & Qualifications: • HS Diploma, • Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain., • Valid First Aid/CPR Certification, and/or ability to obtain and maintain., • Valid Driver’s License., • Copy of DD214, if Veteran status., • Excellent customer service skills., • Ability to effectively interact with the passengers, guests, and fellow employees., • Ability to work in fast-paced, quickly changing environment., • Mechanical and electrical experience are required., • Marine mechanical experience is highly desired., • Proven track record running a maintenance shift is highly desired., • Proven track record of working successfully in a team environment., • Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing. Salary dependent on skill level and experience, as determined by the Port Engineer. Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.

Seasonal Host / Hostess Job Description Position Title: Seasonal Host / Hostess Employment Type: Seasonal (Temporary) Job Summary: The Seasonal Host/Hostess is responsible for creating a welcoming first impression for guests. This role manages reservations, greets and seats customers, and ensures smooth flow of service during peak or busy seasons. Key Responsibilities: Greet guests promptly with a friendly and professional attitude Manage waitlists and reservations efficiently Escort guests to tables and provide menus Coordinate with servers and kitchen staff to ensure timely seating Answer phone calls and handle customer inquiries Maintain cleanliness and organization of the front-of-house area Provide accurate wait time estimates and manage guest expectations Assist with basic administrative or support tasks as needed Requirements: Previous customer service or hospitality experience preferred Excellent communication and interpersonal skills Strong organizational and multitasking abilities Friendly, outgoing, and professional demeanor Ability to work in a fast-paced environment Flexible availability, including weekends and holidays Must be available for the full seasonal period Physical Requirements: Ability to stand and walk for extended periods Comfortable working in a busy, high-traffic environment

Overview Join our team as a Brow & Lash Artist! Your artistry and passion for beauty will elevate our clients’ confidence and style! In this dynamic role, you will deliver natural brow and lash services, such as expert brow shaping, brow lamination and tints, and lash lifts and tints, and a variety of esthetic services that enhance natural beauty. We’re seeking a team member that thrives in a professional environment, has excellent customer service skills, and is eager to grow her/his expertise in the beauty industry. We’re committed to fostering your growth through a positive and supportive work environment that celebrates creativity and professionalism. Compensation for this position is commission based. Responsibilities Perform expert brow shaping, tinting and laminations utilizing our precision mapping and color matching technique. Perform effective lash lifts and tinting using latest techniques. Provide exceptional guest services by understanding client needs, offering product recommendations, and upselling services or retail products. Ensure client records are completed accurately in a timely manner. Maintain strict sanitation standards and adhere to health regulations during all procedures. Manage appointment scheduling using acuity scheduling or other studio software efficiently to maximize client flow. Engage with clients via social media management to promote services, share before-and-after photos, and foster community engagement. Support front desk operations by greeting guests, answering inquiries, and ensuring a welcoming environment. Stay current on industry trends to continually improve service offerings. Support other team members as needed. Qualifications Valid cosmetology license or esthetician certification required. Experience providing brow and lash services, or other related esthetic services preferred. Excellent communication skills with the ability to connect with clients and understand their beauty goals. Knowledge of sanitation practices and health regulations within a salon or spa environment. Background in customer service is highly desirable. The ability to communicate and document in English is required for this role. Bilingual candidates encouraged to apply. Benefits: Employee discount Flexible schedule Professional development assistance License/Certification: Cosmetology License (Required) Work Location: In person

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a Summer Intern to join our Marketing team based out of our Brooklyn office. This is a great opportunity for an individual to work closely with the team at Van Leeuwen Ice Cream as the company continues its growth. The Retail Marketing Intern will support retail marketing initiatives across all of our scoop shop locations. This role will work closely with our Retail teams to execute campaigns, support new shop openings and enhance the in-store guest experience. This is an ideal opportunity for someone interested in brand marketing, experiential retail and is a fan of Ice Cream. This role will be based out of our Williamsburg, Brooklyn Office 3 days a week. JOB RESPONSIBILITIES • Support execution of retail marketing campaigns and seasonal promotions / launches, • Assist with planning and coordination of new shop openings (NSOs), events, and local community activations, • Conduct market research to identify local partnership opportunities and community engagement ideas, • Help maintain marketing materials and ensure brand consistency across shop locations, • Assist with coordinating influencer visits and content capture in retail stores, • Manage contacts and assist with communications to retail complex marketing teams, • Track and report on marketing initiatives and campaign performance, • Provide general administrative support to the marketing team as needed JOB REQUIREMENTS • Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field, • Knowledgeable in Microsoft Office Suite and Google Business Suite Applications, • Strong organizational skills and attention to detail, • Excellent written and verbal communication skills, • Passion for food, hospitality, and brand storytelling, • Ability to manage multiple projects in a fast-paced environment, • Comfortable working both independently and collaboratively, • Monday - Friday. Available to work in-office 3 days a week, plus additional days as needed, • Potential for nights and weekend events and occasional travel Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $20---$20 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

Minimum 50 hours per week, 5–6 days depending on season and business needs. We are seeking a motivated, hands-on Restaurant Manager to lead our fast-paced, family-friendly steakhouse. Our concept features a lively dining room, full bar, and private dining spaces—creating a high-energy atmosphere with elevated service standards. This role is ideal for a strong leader who thrives in a high-volume environment, leads by example, and fosters a positive, accountable team culture while delivering exceptional guest experiences. Key Responsibilities • Operations & Leadership, • Staffing, Training & Scheduling, • Compliance, Systems & Inventory, • Kitchen & Quality Control What We’re Looking For • Proven restaurant management experience in a high-volume environment., • Strong leadership, communication, and organizational skills., • Hands-on, accountable, and guest-focused management style., • Ability to lead FOH teams and partner effectively with BOH leadership.

A Team Member is responsible to prepare quality food that tastes great and is consistent from day to day and follows Wingstop operational standards requirements. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant cook must be able to successfully focus on their job in a calm, yet efficient manner. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor! ESSENTIAL DUTIES AND RESPONSIBILITIES: Guest Experience: Must have an outgoing and positive attitude in dealing with guests. Ensure that each guest has a positive, long-lasting impression of the Wingstop experience. Handle all orders and inquiries in a friendly and professional manner. Ensure that we provide a quality product to all guests with quick and friendly service. Immediately notify the Manager of all guest issues or complaints. Resolve low level guest issues with efficiency and a positive attitude. Team Oriented: Must work well with others and support the Wingstop Team. Immediately notify the Manager of all safety, sanitation or employee issues. Must have a proven ability to work well under pressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing to assist all other positions when necessary. Process Compliance: Ensure the safe handling procedures are followed at all times. Must have up-to- date knowledge of all product and procedural changes. Responsible for opening and/or closing the restaurant. Must be able to practice safe cooking procedures. Must quickly scan and comprehend the order tickets. Accurately count the number of Bone-In Wings, Boneless Wings and Boneless Strips needed for each order, portion them out to the correct sauce bowls, and cook and prepare them in the proper fryers and baskets. Must be able to accurately coordinate the cooking time of Bone-In Wings, Boneless Wings and Boneless Strips and fries with the corresponding timer. Must be able to Sauce, Season and package all orders according to Wingstop standards. Filter and freshen the fryer shortening daily, following all safety procedures and with proper safety equipment. Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products. Keep the interior and exterior of the restaurant clean and staged. ESSENTIAL SKILLS:  Guest service mentality; has a genuine desire to serve the customer  Maintains a calm, tactful demeanor when dealing with difficult situations  Manages multiple projects and timelines with a sense of urgency and follow through  Well organized and detail oriented  Ongoing learner; exhibits insatiable curiosity and an interest in self improvement  Has an outgoing personality  Strong work ethic  Other duties as assigned EDUCATION AND WORK EXPERIENCE REQUIREMENTS:  High School diploma preferred  Some hospitality experience preferred  Maintains regular and predictable attendance  Must be 16 years or older  Must have reliable transportation P* HYSICAL REQUIREMENTS:* NP Not Present O Occasional (Up to 25% of time) F Frequent (26%-74% of time) C Constant (75% or more of time) Check All That Apply References Requirements NP O F C Standing/Walking: Remaining on one’s feet in an upright position at a workstation or moving about in x a work area. Sitting: Remaining in a normal seated position. x Carrying: Moving an object usually by holding it in X hands or arms, or on shoulders. Lifting: Raising an object from one level to another X with hands or arms and/or shoulders, back and legs Pushing/Pulling: Exerting force upon an object so X that object moves away from/towards the force. Travel: Requires traveling outside geographic area. x X Stooping; Bending body downward and forward by X bending spine at waist. Bending: Bending knees to come to rest on knees X or knee. Reaching; Extending hands or arms in any x direction. Handling; Seizing, holding, grasping, turning or x otherwise performing precision work with hands. Bending/Twisting; Continual intermittent twisting of x the spine. Talking; Expressing or exchanging ideas by means x of the spoken work. Hearing; Receiving detailed information through x oral communication. Vision; Clarity of vision at near or far distances. x Computer usage or other special equipment x operated. Job Type: Full-time Pay: $16.00 - $16.50 per hour People with a criminal record are encouraged to apply Work Location: In person

We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care. What You’ll Do: • Handle guest interactions via phone, online platforms, and in person with a high level of professionalism, • Oversee and coordinate takeout and delivery orders from start to finish, • Communicate clearly with the kitchen regarding timing, modifications, and priorities, • Ensure accuracy when processing orders through the POS and delivery platforms, • Support and guide team members during busy service periods, • Maintain an organized, clean, and well-stocked takeout area, • Proactively resolve guest concerns and elevate the overall customer experience, • Who This Role Is For:, • Candidates with prior customer service or restaurant experience, • Fluent in English, with strong communication skills, • Available to work evenings, nights, and weekends, • Calm, organized, and confident under pressure, • Genuinely cares about guests and takes pride in service, • Motivated to grow into supervisory or management roles, • Why It’s a Great Opportunity:, • A hands-on leadership role in daily operations, • Direct impact on guest satisfaction and team performance, • Clear path for growth into lead, supervisor, or management positions, • Supportive, fast-paced work environment, • If you’re experienced, customer-driven, and looking for a role where your work truly matters and can grow over time, we’d love to hear from you.