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  • Area Manager
    Area Manager
    4 days ago
    $90000–$110000 yearly
    Full-time
    Downtown, Boston

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Area Managers to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Area Manager is responsible for multi-unit operations and leading, managing and developing our restaurant management teams and team members to ensure delivery of superior service and product, as well as both employee and guest satisfaction. This position is also responsible for the overall financial performance for their area's restaurant operations, including sales growth and maximizing profits by meeting budgets for food, labor costs and other controllable costs. The right person for this role is a proven leader and operator, familiar with high growth environments, skilled at managing a P&L, is an excellent communicator, sets a high bar for themselves, and is adept at developing talent. What You'll Do • Responsible for multi-unit operational and financial health, • Supervises their area's General Managers and assists them with:, • Coaching, developing and mentoring their managers and team members, • Driving 4-wall EBITDA while elevating the employee and guest experience through multiple consumer channels, • Building a bench and rolling out succession planning and growth initiatives, • Developing and maintaining an employee-oriented and guest-focused organizational culture emphasizing continuous improvement, high performance, collaboration, teamwork, and process improvements, • Interviewing, hiring, onboarding and training of all restaurant positions, • Responding quickly to changing market conditions and revising strategies accordingly, • Validating compliance with operational initiatives through auditing, training and performance management of their teams, • Jumping into hands-on execution within our restaurants to plug holes and staffing gaps as needed, • Reviews P&L reports monthly with their General Managers to ensure that key financial targets are being met and adjusted based on business needs, • Partner with the Human Resources Business Partner to set clear expectations, follows up and creates a culture of accountability for their restaurant operations teams, • Forecasts and monitors expenses of their General Managers to ensure company goals are met on a weekly, monthly and yearly basis, • Ensures the operations are in compliance with all applicable national, state, and local regulations and laws, • Responsible for reviewing and approving weekly payroll for their assigned stores, • Performs other related duties, tasks, and responsibilities as required, assigned, and directed Who You Are • 7+ years of restaurant management/leadership operations experience, • Experience with senior operations management across multiple states, • Bachelor's Degree or higher, • Strong project management, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment

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  • Shift Supervisor - Boston
    Shift Supervisor - Boston
    5 days ago
    Full-time
    Boston

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY – What it's all about Position title: Shift Supervisor Reports to: Store Manager As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You'll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine. KEY RESPONSIBILITIES – What you'll do • Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized., • Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly., • Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew., • Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach., • Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance. KEY QUALIFICATIONS – What experience you'll add to the team • 1–2 years of experience in a similar supervisory or team lead role, • Strong organizational and communication skills, • Ability to stay cool and lead under pressure, • Passion for people, service, and personal growth, • A proactive, hands-on approach with a team-first mindset THE JUICE – Overview of your benefits and perks • Employee Discount, • $19.35 hourly plus tips, • Health Insurance, • Paid Sick Leave, • New Parent Leave, • Free coffee – duh' PHYSICAL REQUIREMENTS Must be able to stand for long periods of time. Must be able to lift between 10 and 20 lbs. Must be able to perform bending, stooping, crouching, and squatting movements. Must be able to safely handle and use sharp objects. Must be able to work near and operate a hot grill. [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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