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Cuerno is part of Grupo Costeño, a renowned Mexican hospitality group with over 50 restaurants across Mexico and Spain. We are now opening our first restaurant in New York, bringing the rich flavors of Mexico to the city’s vibrant dining scene. Our vision combines bold, authentic Mexican cuisine with a modern, elevated dining experience. At Cuerno, we celebrate the best of Mexican culture through carefully crafted dishes and an exceptional beverage program, featuring premium tequila, mezcal, and other curated selections. Join a dynamic team that values creativity, collaboration, and cultural authenticity. Position Overview: The Administrative and HR Coordinator will play a key role in supporting Cuerno NY’s operations by managing day-to-day administrative tasks and human resources functions. This role demands a detail-oriented professional with strong organizational and communication skills. Fluency in Spanish is essential for effective communication with our corporate office in Mexico and our diverse team. Key Responsibilities: Administrative Functions Review and reconcile daily cash and credit card sales with the POS system. Track and process invoices, ensuring timely submission to the corporate office. Upload scanned invoices and maintain accurate digital records in the company’s accounting software. Coordinate with vendors to ensure accurate billing, timely payments, and maintain positive relationships. Process and track accounts payable tasks, including cutting and mailing checks. Set up new vendor accounts and maintain up-to-date vendor records, including W-9 forms. Assist with inventory tracking and ensure stock levels are reported accurately. Organize and maintain hard and digital files for easy accessibility. Human Resources Functions Process and submit weekly payroll, ensuring accuracy and compliance with local, state, and federal wage laws. Update payroll systems with new hires, terminations, and pay rate changes. Oversee new hire onboarding, including managing onboarding paperwork, distributing training materials, and verifying employee identification. Maintain employee files and ensure proper flow of HR documentation between management and corporate. Monitor compliance with federal, state, and local employment laws; recommend and implement best practices. Assist with recruiting efforts by maintaining job postings, managing applications, and scheduling interviews. Administer employee benefits, including health insurance, PTO, and other perks. Act as a liaison between staff and management to resolve workplace issues and foster a positive environment. Qualifications: At least 3 years of experience in administrative, HR, or operations roles within the hospitality industry. Proficiency in Microsoft Office and accounting software; experience with POS systems is a plus. Strong understanding of payroll systems and compliance with employment regulations. Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. Fluency in Spanish is required to communicate with the corporate office in Mexico and support bilingual staff. Exceptional communication skills and a team-oriented mindset.
We are seeking a motivated and experienced Licensed Insurance Agent to join our team. As an Insurance Agent, you will be responsible for selling insurance policies to clients. Your primary goal will be to help individuals and businesses protect their assets and manage risks effectively. Duties: - Develop and maintain a client base through Warm and Hot Internet Leads - Assess clients' insurance needs and recommend suitable policies - Customize insurance programs to suit individual clients' requirements - Educate clients about insurance options, coverage limits, and policy terms - Prepare and present insurance quotes to clients Experience: - Proven experience as an Insurance Agent or in a similar sales role - Strong knowledge of insurance products, including property, casualty, life, health, and commercial lines - Familiarity with insurance regulations and compliance standards - Excellent communication and interpersonal skills - Ability to build rapport with clients and establish long-term relationships - Proficient in using computer systems and software applications for insurance quoting and policy management If you are a self-motivated individual with a passion for helping others protect what matters most to them, we would love to hear from you. Join our team of dedicated professionals today! Note: Bilingual candidates (English/Spanish) are strongly encouraged to apply. Benefits administration experience is a plus. Please submit your resume for consideration. We look forward to reviewing your application! Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: Paid time off Pay rate: Commissions/ Salary Supplemental pay types: Bonus opportunities Commission pay Weekly day range: Monday to Friday Work setting: In-person Office Ability to Relocate: Rego Park, 11374 Work Location: In person Job Type: Full-time Pay: $60,000.00 - $85,000.00 per year Supplemental Pay: Bonus opportunities Commission pay Work Location: In person
About Us: Aida Therapy is a community mental health practice focused on serving various and diverse communities and training emerging clinicians. We are a practice run by a bilingual woman of color and staffed by social justice-minded clinicians, supervisors and administrators. We seek minority clinicians with an array of skills and interests: DBT, addiction work, eating disorder experience, sex therapy, LGBTQ specialty, and more. Our vision is to work with incoming clinicians on their vision for their practice: what communities do you want to work with? What areas of clinical work do you want to hone? Our role is to help facilitate your learning, both as humans and as emerging mental health clinicians. We believe in community, and the creative ways they come about. People of color, bilingual clinicians (Arabic, Urdu, Farsi, French, Spanish and more!), and members of the LGBTQ+ community are highly encouraged to apply. We are an equal opportunity employer. We’d also love to hear from applicants with intersecting professional interests: artists, second career folks, doulas, and so forth. Each clinician in our practice has dedicated slots for sliding scale clients, and will be exposed to monthly didactic trainings and group supervision, as well as weekly individual supervision by an independently licensed clinician. The Role: Our openings are for therapists (MHC-LP or LMSW) looking for part-time or full-time and remote positions (15-20 hours a week) to practice in New York under high-level supervision. We are delighted to facilitate therapists’ interests in individual, couple, family and group work, or whatever combination calls to you. We believe in multiple, creative, inspiring pathways to gain the hours you need for licensure. We are here to support and celebrate you as you develop your clinical expertise and style (and get those hours)! Reports to: Supervisor Job Type: Part-Time or full-time Location: NY licensed (or license-eligible) required. MA supervision offered for social workers. Requirements Master's degree and requisite state licensure Applicants must have the capacity to conduct teletherapy in a secure and private location on a regular basis
Heart to Heart home is looking for an experienced professional to join our growing HR team! The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Responsibilities include: Serve as the primary contact between the NYS Department of Labor and the Company. Effectively interpret and apply state laws and regulations in response to UI documents. Prioritize claims, questionnaires, determinations, state requested audits, and other unemployment related data. Manage incoming Worker's Compensation and Disability Claims. Required: Must be fluent in conversational Spanish Advanced writing skills is a must Strong business and analytical ability with a proven ability to gather research. Exceptional administrative and clerical skills GREAT PAY AND ROOM FOR GROWTH! Job Type: Full-time What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person
Office Clerk Position - Full Time Join our growing team as a bilingual office clerk. This role combines administrative support with customer service in our local office. Key Requirements: - Fluent in Spanish and English (written and verbal) - Proficiency in Microsoft Office Suite and data entry - Strong customer service and communication skills - Prior office experience preferred Responsibilities: - Process customer data and maintain accurate records - Handle bilingual phone calls and customer inquiries - Perform general office duties including filing and document management - Support staff with administrative tasks Benefits: - Competitive hourly wage - Health insurance - Paid time off - 401(k) plan Location: College Point ,New York
NYC OPTICAL is a leading provider of comprehensive eye care services dedicated to improving our patients' vision and overall eye health. Our team of experienced professionals offers personalized care with a commitment to excellence. We are currently seeking a detail-oriented Insurance Payment Data Entry Specialist to join our dynamic administrative team. Job Overview: The Insurance Payment Data Entry Specialist will be responsible for accurately entering and managing insurance payment data within our billing system. This role involves handling various aspects of insurance claim processing, patient account management, and ensuring timely and accurate payment processing. Key Responsibilities: Enter and maintain accurate insurance payment information in the clinic’s billing system. Verify patient insurance details and payment amounts to ensure accuracy. Assist with the preparation, submission, and follow-up of insurance claims. Resolve discrepancies and address issues related to insurance payments and claims. Communicate effectively with insurance companies, patients, and clinic staff to facilitate smooth payment processing. Maintain organized and up-to-date records of all transactions and communications related to insurance payments. Ensure compliance with relevant regulations and standards. Qualifications High school diploma or equivalent; associate’s or bachelor’s degree in a related field is a plus. Previous experience in insurance payment processing, data entry, or a similar role preferred. Strong attention to detail and accuracy in data entry. Proficiency in medical billing software and Microsoft Office Suite (Excel, Word). Excellent organizational and time-management skills. Strong communication skills and the ability to work effectively. Knowledge of medical terminology and insurance procedures is an advantage. NYC Optical is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Temp-to-hire Pay: $17.00 - $21.01 per hour Expected hours: 40 per week Benefits: Employee discount Flexible schedule Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Microsoft Excel: 1 year (Required) Ability to Commute: Brooklyn, NY 11239 (Required) Ability to Relocate: Brooklyn, NY 11239: Relocate before starting work (Required) Work Location: In person
Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
I WILL GRADUATE Youth Development Program is seeking a highly organized and responsible college graduate for our full-time Administrative Assistant to support full-time managers, other employees, and office visitors by handling various tasks to ensure that all interactions between the organization and others are positive and productive. These professionals may also be referred to as Administrative Coordinators or Administrative Specialists. Duties and Responsibilities: Handling office tasks, such as filing, generating reports and presentations, setting up meetings, and reordering supplies. Providing real-time scheduling support by booking appointments and preventing conflicts. Make travel arrangements, such as booking flights and cars and hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Assist in planning company events, meetings, luncheons, and employee team-building activities or special projects. Greet and assist visitors. Maintain polite and professional communication via phone, e-mail, and mail. Anticipate the needs of others in order to ensure their seamless and positive experience. Other responsibilities as assigned and required by the emerging needs of the department and company. Key Requirements: College student or recent College Graduate (minimum Associate Degree). Degree in Administration or Management. Prior administrative experience (1-2 years). Strong command of Microsoft Suite, e.g., Word, Excel, PowerPoint, etc. Google Suite; e.g. goggle docs, forms, etc. Excellent computer skills, especially typing. Attention to detail. Bilingual (Spanish/English preferred). Desire to be proactive and create a positive experience for others. Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
Due to our rapid growth we are seeking a highly organized and detail-oriented Scheduling Coordinator & Administrative Assistant to join our dynamic team. In this role, you will be responsible for managing schedules, providing administrative support and ensuring the efficient operation of our office. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a proactive approach to problem-solving. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability and life insurance. These standard offerings are effective on the first of the month following your start date. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging and meal reimbursement for business-related use. A Pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers Interns and Contractors the option to elect health insurance under our contingent staff medical plan as of the 1st of the month following 60 days of employment in addition to limited paid time sick time. Seasonal staff are not eligible for benefits. Compensation is commensurate with technical skills and is provided in accordance with applicable state requirement.
Ideal candidate should have: A personal interest in wellness and healthy living A minimum of 3 years of direct medical/wellness administrative experience. Familiarity with commercial insurances and out-of-network eligibility. Ability to type 65 + wpm Have a creative mindset and desire to grow the practice Duties will include the following: Greet patients, provide basic orientation to the practice and ensure an excellent patient experience. Checks-in patients, verify health insurance and collect payments. Obtain accurate and complete personal information from the patient as required for registration Keeps track of appointment schedules and confirms patient appointments. Collects payments and open balances. Answer telephone calls, office texts messages, and emails appropriately. Follow-up on missed appointments Make routine follow up appointments as required. Help resolve patient inquires about insurance coverage and practice information Keep accurate records (patient information, received payments etc.) Reconciliation of cash, credit cards, receipts and encounter forms. Prior Authorization Performs other administrative duties. Bilingual Preferred: Spanish and English Compensation will be discussed during the interview. Business hours: Monday - Friday 8:30 a.m. -4:30 p.m. Job Type: Full-time Benefits Include: Paid time off, sick days, over-time pay, and vacation pay. Job Type: Full-time Salary: $18 - $30
Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been “Rooted in the Community since 1966.” A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford Stuyvesant community. POSITION/JOB TITLE: STATUS: REPORTS TO: SALARY RANGE: JOB SUMMARY: JOB DESCRIPTION: LEAD TEACHER Lead Teacher (UNCERTIFIED OR CERTIFIED) Full Time/Non-Exempt Education Site Manager $51,100 - $80,010 The Lead Teacher supports BSECDC’s mission to make a difference in the lives of children, their families, and communities through the delivery of high-quality early education and child development services that promote children’s school readiness through growth and development across all developmental domains. The Lead Teacher adheres to all federal, state, and local regulations, as well as BSECDC program policies, procedures, and administrative guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: ● Implement a well-organized learning environment with developmentally appropriate schedules, lesson plans, and indoor and outdoor learning experiences that provide adequate opportunities for choice, play, exploration, and experimentation among a variety of learning, sensory, and motor experiences. ● Develop and implement weekly lesson plans, including plans for individualized instruction, in accordance with BSECDC’s procedures and the research-based curriculum, that include indoor and outdoor learning experiences to support physical health and development, social and emotional development, approaches to learning, language development and communication, and cognitive development. ● Recognize bilingualism and biliteracy as strengths and, for children who are dual language learners, plan and implement experiences to support English language development. ● Ensure the physical environment and lesson plans reflect the diversity represented in the children and families served. ● Implement nurturing, responsive, and effective teaching practices to ensure daily learning experiences promote critical thinking, inquiry-based learning, STEM, and reading and writing readiness, as well as children’s social emotional development and universal values of tolerance, compassion, and respect among children. ● Use positive guidance strategies to create a peaceful classroom environment where children resolve conflicts using language to express their feelings and opinion. ● Expose children to individuals of different cultural life styles, different genders, and different sexual orientation through stories, posted pictures and discussion. ● Plan and communicate effectively with all other classroom staff, including the assistant teacher, special education staff, volunteers and interns about weekly lessons, classroom activities, and other pertinent information regarding children. ● Establish and maintain collaborative relationships with families, while maintaining professional boundaries, to encourage their input and support two-way communication regarding the growth and development of their children. ● Conduct two home visits and two parent-teacher conferences per child per year. ● Create and adhere to a posted classroom daily schedule that includes sufficient time for established routines such as nap/rest time, meal time, handwashing, toileting, and transition through activities. ● Ensure that children are engaged in oral hygiene education through daily tooth brushing, stories, skits, and other activities. ● Facilitate, observe, and communicate the importance of healthy eating habits through family style meal time, including ensuring all adults eat with children during meal time. ● Conduct all screenings and ongoing assessment of the children in the class, as required, and use data gathered to inform instruction, including individualization, and measure progress towards School Readiness Goals. ● Monitor children’s daily attendance and communicate with the assigned BSECDC staff member if a child needs additional supports ● Support tracking responsibilities of the daily meal count for the CACFP program, as requested. ● Maintain active supervision, group size, and ratios at all times indoors and outdoors. ● Maintain a safe and healthy environment in the classroom and on the playground, including following all health and safety rules pertaining to food allergies, universal precautions, and personal hygiene. ● Maintain consistent attendance to support continuity of care for children and families. ● Participate in staff meetings, in-service training, coaching, workshops, and staff development programs, as requested. ● Ensure complete, accurate, and timely completion of all required data, documentation, and paperwork, including child files. ● Follow all applicable BSECDC policies and procedures, including the Standards of Conduct to safeguard children from abuse, neglect, or exploitation while in the care of the Center. ● Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC. ● Perform other duties as assigned. REQUIRED QUALIFICATIONS ● Bachelor’s Degree with a study plan toward a degree in Early Childhood Education OR ● Master’s Degree in Early Childhood Education with NY State Certification OR ● Master’s Degree in Early Childhood Education working towards NYS Certification ● Excellent interpersonal, organizational, written, and verbal communications skills ● Proficient with Google and Microsoft Office, Microsoft Word, Excel applications EXPERIENCE ● Minimum of two years-experience working with preschoolers PHYSICAL REQUIREMENTS Physical demands described below are representative of only some that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Walk, sit, stand, climb, balance and stoop, kneel, crouch or crawl. • Regularly lift and/or move up to forty pounds and frequently lift and/or move up to fifty pounds. • Use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. • Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. BENEFITS: ● DC 37 Union ● Competitive Health Insurance ● Retirement ● Life Insurance
Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote
Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person
Job Summary: The Programs Manager is responsible for the planning and development of the Playhouse’s programs – in conjunction with the Operations Manager and local Board of Directors – and the execution and implementation of the programs daily. In addition, the Programs Manager supports these efforts by recruiting and training volunteers, supporting development activities like grant writing, coordinating administrative support, and interfacing with parents and families. Major Duties Include: · Plan, develop, implement, and maintain programs. · Ensure the safety of all participants while at the Playhouse, and when attending off-site programs and events. · Collaborate with professionals to establish new programs and curriculum. · Establish and maintain metrics and budgets for the quality of each program and event. · Report on quarterly Key Performance Indicators to the Board of Directors. · Maintain website including monthly calendar of events and programs. · Collaborate with other organizations, families, and professionals to expand programs and access to programs to increase participation. · Conduct and document parent formal written surveys and informal parent feedback to grow programs. · Provide programmatic and volunteer support for major events. · Recruit, train, and manage volunteers to support program efforts. · Provide program and event information for social media platforms and Playhouse correspondence. · Provide support to grant writers of program specifics and provide recap for each Grant and how funds were utilized per program. · Coordinate lectures and events on a quarterly basis or more frequently as needed. · Conduct outreach to hospitals and community-based organizations to build partnerships and connect with more families. · Manage a hybrid program model. · Responsible for timely and accurate data management. · Ensure all volunteers meet requirements regarding paperwork, background checks, and trainings etc. · Ensure all participants & families submit required forms/complete requirements for all programs in a timely manner. · Ensure the Playhouse is regularly organized, cleaned, and sanitized. Qualifications · Bachelor's Degree required. · One to two years of program coordination experience required. · One to two years of volunteer recruitment, training, and oversight experience required. · Motivated, enthusiastic, and organized individual with strong interpersonal skills. · Proficient in Microsoft Office, G-Suite, GoToMeeting, and Teams. · Creative, collaborative, problem-solving, resolution-focused, open-minded. · Strong communication and interpersonal skills. · Strong project management and time management skills. · Disposition to interact directly with individuals with Down syndrome and their families. · Spanish-speaking preferred, but not required. · Self-starter, ability to work independently and with a team. · Flexible with the ability to accommodate the changing/growing needs of our community. · Able to effectively work under pressure and manage workload in a fast-paced environment. · You will be expected to work on-site at the Playhouse. This is not a remote position. Typical schedule, with some variation as needed: 10am-6pm Tues - Sat, except during summer months (Monday- Friday). General Requirements: All staff is expected to be committed to the mission and values of GiGi’s Playhouse NYC, communicate authentic sensitivity to and an understanding of the Down syndrome community, have a sense of humor, and possess a willingness and ability to thrive within a unique work environment. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
Kings of Society seeks a dedicated and organized Administrative Assistant to join the team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. You will assist the CEO through a variety of tasks related to organization and communication, while also managing front desk. This role requires phone etiquette, proofreading , and working effectively in a fast-paced environment. Responsibilities Answer and direct phone calls using office phone systems with professionalism and courtesy. Greet visitors at the front desk, ensuring a welcoming atmosphere. Perform general clerical duties including data entry, filing, and maintaining office supplies. Proofread documents for accuracy and clarity before distribution. Assist in scheduling appointments and managing calendars for team members. Maintain organized records and files to support efficient office management. Provide support as a dental receptionist when needed, including patient check-in and appointment confirmations. Communicate effectively with team members and clients, utilizing multiple languages is a plus. Skills Proficient in office management practices and procedures. Strong phone etiquette with excellent verbal communication skills. Detail-oriented with strong proofreading abilities to ensure high-quality documentation. Experience in front desk operations or similar roles is preferred. Familiarity with various office software applications and phone systems. Ability to type efficiently and accurately for data entry tasks. Speaking world languages is a plus. Join our team as an Administrative Assistant where your contributions will be valued, and you will have the opportunity to grow within a supportive work environment! Job Type: Full-time Pay: $25.99 - $30.04 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 12 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift
We are seeking a skilled Secretary to join our team. The ideal candidate will provide administrative support and perform various clerical tasks to ensure efficient office operations and speak bilingually in English and Chinese. Duties Organize and schedule appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes, and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Order office supplies Book travel arrangements Submit and reconcile expense reports Provide general support to visitors Act as the point of contact for internal and external clients Qualifications Proficient in computerized systems and office software Excellent phone etiquette skills Experience in customer support roles is a plus Familiarity with medical office procedures is advantageous Ability to assist with event planning and project coordination Strong proofreading skills for accurate documentation Previous experience in clerical or administrative roles is preferred Fast and accurate typing skills as a data entry clerk Additional Benefits H1B sponsorship available This position offers an opportunity to contribute to a dynamic team environment while developing essential administrative skills. Join us and make a positive impact! Job Types: Full-time, Part-time Pay: $50,000.00 - $60,000.00 per year Expected hours: 40 per week Benefits: Health insurance Paid time off Schedule: 8 hour shift Day shift Work Location: In person