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Job Description About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care. In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners. At the core of our company are four key values that guide our mission and work: • Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects., • Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions., • Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology., • Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. About the Role The Security Operations Analyst serves as the first line of defense for Office Ally's security program, monitoring and triaging alerts across a broad set of security platforms spanning SIEM, endpoint detection and response, identity, email security, and data protection. This is a hands-on role with real ownership: you'll close incidents, investigate anomalies, and help build the runbooks and detection logic that make the next response faster. This role works closely with the security engineering team, cloud infrastructure, and IT operations to investigate threats, coordinate response actions, and maintain the audit trail required by our applicable regulatory and compliance obligations. What You'll Do Incident Triage & Response • Monitor and triage security incidents across our environment - assessing severity, investigating context, and closing or escalating with clear, complete documentation, • Investigate Endpoint alerts: review device timelines, process trees, and file events; initiate live response sessions when needed, • Analyze Internal alerts - risky OAuth applications, unusual download activity, shadow IT, and policy violations, • Manage Security investigations - correlate log data, track User Behavior Analytics alerts, and coordinate vulnerability findings through triage and remediation, • Track and document all incidents in tickets, maintaining complete investigative records that serve as audit evidence and support post-incident review Email & Collaboration Security • Triage - phishing, malicious attachments, BEC attempts, and user-reported messages, • Review email threat investigation findings and coordinate remediation actions including message recall, sender block, and user notification, • Monitor chat and file share activity for anomalous sharing behavior, external collaboration risks, and DLP policy hits Threat Detection & Hunting • Run advanced hunting queries (KQL) to investigate indicators of compromise and identify threats not surfaced by automated rules, • Perform log analysis across sign-in logs, MDE device events, email transport logs, and cloud activity logs, • Use Identity logs to investigate on-premises login anomalies - lateral movement indicators, Kerberos abuse, and unusual authentication patterns, • Identify patterns of false positives and contribute to tuning requests and suppression logic for high-volume alert sources Identity & Access Monitoring • Review sign-in logs and Conditional Access policy results to identify compromised accounts, token abuse, MFA gaps, and authentication anomalies, • Support identity-related incidents including AD lockout investigation, account compromise response, and offboarding verification, • Verify Intune device compliance state during investigations - flag unmanaged or non-compliant devices involved in security events, • Identify accounts with stale sessions, unrevoked tokens, or privilege inconsistencies and escalate for remediation Data Protection & Compliance • Respond to DLP incidents across mail and file share, coordinating with data owners on sensitive data policy violations, • Support compliance program activities including control evidence collection, audit log review, and documentation of security control operation, • Flag potential data exposure events and escalate to security engineering with complete investigative context Documentation & Process Improvement • Write and maintain SOC runbooks and incident response procedures, keeping documentation current as the environment evolves, • Contribute to playbook improvements and false-positive suppression logic based on real triage experience, • Maintain accurate ticket incident records that support compliance audit trails and post-incident review What You'll Need • Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent experience or relevant industry certifications, • 2+ years in a SOC, IT security, or incident response role, • Working knowledge of Microsoft Sentinel and the Microsoft Defender suite (MDE, MCAS, Defender for Identity, Defender for Office 365), • Ability to read and write KQL - comfortable building hunting queries and modifying analytics rules, • Understanding of Active Directory and Entra ID fundamentals: sign-in flows, token lifetimes, Conditional Access, and MFA, • Familiarity with email-based threat investigation - phishing triage, header analysis, and safe/unsafe sender management, • Working knowledge of SOC 2, HIPAA, or HITRUST requirements and the role security operations plays in maintaining compliance, • Clear written communication - your incident notes are part of the compliance audit trail, • Ability to manage competing priorities in a fast-moving alert environment without losing investigative rigor Nice to Have • Rapid7 InsightIDR experience - LEQL queries, investigation dashboards, UBA alert triage, • Exposure to Palo Alto or similar NGFW log analysis, • Familiarity with Microsoft Intune device compliance and endpoint management concepts, • CompTIA Security+, SC-200 (Microsoft Security Operations Analyst), or equivalent certification, • Experience with PowerShell for basic automation, log parsing, and remediation scripting, • Prior experience supporting SOC 2 Type II, HITRUST, or HIPAA audit evidence collection, • Healthcare, SaaS, or regulated industry background, • Experience working in Jira for incident tracking and workflow management Travel Requirements • This role requires up to 5% travel, which may include client meetings, team gatherings, or company events., • Travel will typically be scheduled in advance and supported by the company. 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Job DescriptionCompany Description Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. With more than 20 U.S. locations, Eurofins Built Environment Testing offers Industrial Hygiene (IH) and Indoor Air Quality (IAQ) services to protect health in built environments. Clients include consultants, industry, real estate, healthcare, government, and homeowners. Services cover a wide range of tests, including asbestos (PLM/TEM), mold, bacteria, VOCs, allergens, Legionella, radon, lead, silica, and more. Job Description Eurofins Built Environment Testing is searching for an experienced Asbestos Analyst in Portland, OR. The Analyst primarily performs analysis of bulk samples using PLM for asbestos. Analyst prepares and analyzes environmental samples according to scientific methodology in compliance with company Quality Assurance programs and SOP’s, and must be knowledgeable of both job-specific routine and complex analyses. The analyst validates and reviews data for accuracy, and enters laboratory data into the LIMS that ultimately generates required reports to clients. Schedules sample workload according to due dates and sample hold times, and must be knowledgeable of the job-specific laboratory testing equipment, requiring the exercise of discretion and judgment in its operation. Asbestos Analyst responsibilities include, but are not limited to, the following: Prepare and analyze aerobiological and environmental samples for asbestos. Accurately enters and reports analytical data using the LIMS Performs independent data reviews for other analysts’ work Performs analysis of reference materials, proficiency samples and other quality control samples as needed Maintains client service and provides technical support as needed Assists the QA manager in development, implementation and data collection of QA processes for the different analytical tests Performs confirmation of lab results as needed by client services personnel Performs and completes all analytical testing and Quality Assurance related tasks as needed Assists in pursuing, receiving and maintaining necessary laboratory accreditations Maintains and updates all necessary Training and QA documents onsite as necessary Coordinates and manages projects according to their rush status and due time for timely delivery Assists co-workers on analytical questions, as necessary Participates in Lean initiatives as needed Follows company policies and procedures and ensures that coworkers are doing the same Manages and maintains the inventory of re-sale supply items and laboratory consumables and takes necessary steps to re-order supplies as needed Manages and disposes analyzed samples as needed Provides training support for relevant analytical services (i.e. mycology, bacteriology, asbestos, ect) as needed Recommends and coordinates sample transfer as necessary Establishes and maintains laboratory stock culture and reference samples Performs root cause analysis and implements corrective actions for errors and issues as necessary Maintains all equipment properly and co-ordinates servicing of all equipment used in the laboratory, as needed Routinely communicates available capacity to Regional Manager Supports other departments within the lab (mycology, asbestos, bacteriology, and other) when appropriate and as needed Other responsibilities as deemed necessary by the Supervisor/Manager Qualifications Basic Minimum Qualifications: 1+ years of experience performing asbestos microscopy using Polarizing Light Microscope (PLM) Bachelor’s degree in microbiology, biology, geology or a closely related science Authorization to work in the United States indefinitely without restriction or sponsorship Professional working proficiency in English is a requirement, including the ability to read, write and speak in English The ideal candidate would also possess: 8 units of Geology courses preferred General regulatory requirements knowledge Knowledge of computers, spreadsheets, and databases Strong computer, scientific, and organizational skills Additional Information Compensation Range: $22-$26 per hour depending on level of experience and qualifications. Position is full-time, with possible weekends and overtime as needed. Candidates must be available to work Monday - Friday, 8:00am to 5:00pm. Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base compensation may vary based upon, but not limited to, relevant experience and skill set, base compensation of internal peers, business sector, and geographic location. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler. Find out more in our career page: https://careers.eurofins.com/ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2025, Eurofins generated total revenues of EUR 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Job Description About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care. In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners. At the core of our company are four key values that guide our mission and work: • Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects., • Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions., • Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology., • Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. About the Role We're looking for a Senior Product Owner to join our growing team. In this role, you'll be responsible for managing the overall optimization of the product through the development of strategy, prioritization of work, communication of KPIs and results, development of technical requirements, and the successful execution of optimized flows that improve customer metrics and conversions. This role mentors others in product-related functions, consistently delivers products and solutions that delight customers, meet or exceed business expectations, and are delivered on time and within budget, and acts as a Subject Matter Expert by demonstrating product functionality to internal and external groups as needed. What You'll Do • Effectively gathering and managing requirements for technical projects., • Demonstrating leadership and effective communication in a matrixed organization., • Monitoring ongoing performance and usage of features and acts as the SME for questions, concerns, and suggestions on assigned products., • Advocating for quality solutions that meet or exceed defined customer expectations., • Performing reviews with key internal teams and commercial customers throughout the product lifecycle to ensure alignment on solution needs and product discovery/definition., • Developing strong relationships with all development, internal groups, and customers in order to ensure timely and effective delivery of software features and defect resolution., • Influences cross-functional teams without formal authority., • Ensures that the product features support the company's overall strategy and goals. What You'll Need • Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience., • 7+ years of related experience and/or training working as a Business Analyst, Project Manager, or Product Owner in healthcare technology., • Proven experience working in Agile development environments, collaborating with cross-functional teams., • Demonstrated ability to influence without authority across functions., • Strong technical writing skills with the ability to translate complex concepts into clear documentation., • Proven track record of leading multiple concurrent initiatives and driving them to completion. Nice to Have • Hands-on experience with provider-side workflows, such as medical billing, claims submission and management, denials and rejections, remittance and payment posting, eligibility verification, prior authorization, patient scheduling, and front-office or provider office management., • Experience working with practice management systems, EHRs, or revenue cycle management (RCM) platforms., • Familiarity with healthcare clearinghouse operations and standard healthcare transactions (e.g., X12 837/835/270/271)., • Prior experience working directly in or alongside provider practices, billing companies, or other provider-facing organizations, such as in a billing, practice administration, or customer-facing role., • Pragmatic Institute certifications. Travel Requirements • This role requires up to 25% travel, which may include client meetings, team gatherings, or company events., • Travel will typically be scheduled in advance and supported by the company. Pay Transparency Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate's qualifications, relevant experience, and internal equity. Office Ally Pay Transparency $115,000—$130,000 USD Why You'll Love Working at Office Ally At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We're driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you'll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space. EEO Note Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Job DescriptionRole: Senior L2 Application Analyst - Cardiology application Location: Vancouver, WA - Remote in US. Should be available and willing to work rotational shifts in PST Time Zone . The pay range for this role is in between *K - K per annum including any bonuses or variable pay. ** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Summary: The Application Support Analyst is responsible for providing Level 2 (L2) application support for an assigned portfolio of applications, ensuring service stability, incident resolution, and operational excellence. The role participates in Knowledge Transfer (KT), shadow and reverse shadow activities, supports offshore delivery teams, manages application-specific risks and dependencies, and coordinates with L3 teams, vendors, and business stakeholders to ensure effective support delivery. Key Responsibilities Mandatory Skills Application Support (L2) Healthcare domain experience with mandatory knowledge of EMR or clinical systems. Knowledge of hospital business systems will be an added advantage. Cardiology application experience is mandatory. Incident, Service Request, Change Problem Management ITSM Tools (ServiceNow, Remedy, etc.) KT, Shadow Reverse Shadow Experience Vendor and Stakeholder Management Documentation and Runbook Development Team Mentoring and Offshore Coordination Strong Troubleshooting and Analytical Skills Application Support Operations Provide L2 support for assigned applications within agreed SLA targets. Provide L2 application support for clinical and ancillary clinical systems, ensuring service stability and timely issue resolution. Investigate, troubleshoot, and resolve incidents, service requests, and operational issues. Perform application health checks, monitoring reviews, and operational validations. Coordinate and track issues requiring escalation to L3 teams, infrastructure teams, or vendors. Support change, release, deployment, and post-implementation validation activities. Knowledge Transfer Transition Support Participate in KT sessions, workshops, shadowing, and reverse shadowing activities. Capture, validate, and maintain support documentation, SOPs, and runbooks. Review architecture, interfaces, dependencies, and operational processes during transition. Maintain KT trackers, action items, and knowledge repositories. Support transition readiness and service takeover activities. Portfolio Management Own and manage the assigned application portfolio. Understand application criticality, business impact, dependencies, and support requirements. Maintain awareness of application lifecycle, upgrades, known issues, and vendor support status. Track recurring issues, technical debt, risks, and improvement opportunities. Ensure support documentation and operational knowledge remain current. Offshore Team Leadership Guidance Provide functional and technical guidance to offshore support resources. Review ticket quality, troubleshooting approaches, and resolution effectiveness. Ensure adherence to incident, change, and problem management processes. Support team onboarding, cross-training, and knowledge-sharing activities. Act as the point of contact for application-related operational matters. Stakeholder Vendor Coordination Coordinate with business users, application owners, SMEs, and vendors. Participate in support reviews, operational meetings, and governance discussions. Facilitate communication during major incidents and high-priority issues. Manage escalation paths and ensure timely resolution of critical issues. Continuous Improvement Identify opportunities to improve support processes and operational efficiency. Contribute to knowledge base updates and process standardization. Support root cause analysis and problem management initiatives. Drive reduction of recurring incidents and SME dependency risks. * is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodation also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at * .

Job DescriptionRole: Senior L2 Application Analyst - Pathology application support Location: Vancouver, WA - Remote in US. Should be available and willing to work rotational shifts in PST Time Zone . The pay range for this role is in between *K - K per annum including any bonuses or variable pay. ** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Summary: The Application Support Analyst is responsible for providing Level 2 (L2 application support for an assigned portfolio of applications, ensuring service stability, incident resolution, and operational excellence. The role participates in Knowledge Transfer (KT), shadow and reverse shadow activities, supports offshore delivery teams, manages application-specific risks and dependencies, and coordinates with L3 teams, vendors, and business stakeholders to ensure effective support delivery. Mandatory Skills Application Support (L2) Healthcare domain experience with mandatory knowledge of EMR or clinical systems. Knowledge of hospital business systems will be an added advantage. LIS / Pathology application support experience is Mandatory. Incident, Service Request, Change Problem Management ITSM Tools (ServiceNow, Remedy, etc.) KT, Shadow Reverse Shadow Experience Vendor and Stakeholder Management Documentation and Runbook Development Team Mentoring and Offshore Coordination Strong Troubleshooting and Analytical Skills Key Responsibilities Application Support Operations Provide L2 support for assigned applications within agreed SLA targets. Provide L2 application support for clinical and ancillary clinical systems, ensuring service stability and timely issue resolution. Investigate, troubleshoot, and resolve incidents, service requests, and operational issues. Perform application health checks, monitoring reviews, and operational validations. Coordinate and track issues requiring escalation to L3 teams, infrastructure teams, or vendors. Support change, release, deployment, and post-implementation validation activities. Knowledge Transfer Transition Support Participate in KT sessions, workshops, shadowing, and reverse shadowing activities. Capture, validate, and maintain support documentation, SOPs, and runbooks. Review architecture, interfaces, dependencies, and operational processes during transition. Maintain KT trackers, action items, and knowledge repositories. Support transition readiness and service takeover activities. Portfolio Management Own and manage the assigned application portfolio. Understand application criticality, business impact, dependencies, and support requirements. Maintain awareness of application lifecycle, upgrades, known issues, and vendor support status. Track recurring issues, technical debt, risks, and improvement opportunities. Ensure support documentation and operational knowledge remain current. Offshore Team Leadership Guidance Provide functional and technical guidance to offshore support resources. Review ticket quality, troubleshooting approaches, and resolution effectiveness. Ensure adherence to incident, change, and problem management processes. Support team onboarding, cross-training, and knowledge-sharing activities. Act as the point of contact for application-related operational matters. Stakeholder Vendor Coordination Coordinate with business users, application owners, SMEs, and vendors. Participate in support reviews, operational meetings, and governance discussions. Facilitate communication during major incidents and high-priority issues. Manage escalation paths and ensure timely resolution of critical issues. Continuous Improvement Identify opportunities to improve support processes and operational efficiency. Contribute to knowledge base updates and process standardization. Support root cause analysis and problem management initiatives. Drive reduction of recurring incidents and SME dependency risks * is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodation also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at * .

Job DescriptionRole: Senior L2 Application Analyst Location: Vancouver, WA - Remote in US. Should be available and willing to work rotational shifts in PST Time Zone . The pay range for this role is in between *K - K per annum including any bonuses or variable pay. ** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. Role Summary The Application Support Analyst is responsible for providing Level 2 (L2) application support for an assigned portfolio of applications, ensuring service stability, incident resolution, and operational excellence. The role participates in Knowledge Transfer (KT), shadow and reverse shadow activities, supports offshore delivery teams, manages application-specific risks and dependencies, and coordinates with L3 teams, vendors, and business stakeholders to ensure effective support delivery. Key Responsibilities Application Support Operations Provide L2 support for assigned applications within agreed SLA targets. Provide L2 application support for clinical and ancillary clinical systems, ensuring service stability and timely issue resolution. Investigate, troubleshoot, and resolve incidents, service requests, and operational issues. Perform application health checks, monitoring reviews, and operational validations. Coordinate and track issues requiring escalation to L3 teams, infrastructure teams, or vendors. Support change, release, deployment, and post-implementation validation activities. Knowledge Transfer Transition Support Participate in KT sessions, workshops, shadowing, and reverse shadowing activities. Capture, validate, and maintain support documentation, SOPs, and runbooks. Review architecture, interfaces, dependencies, and operational processes during transition. Maintain KT trackers, action items, and knowledge repositories. Support transition readiness and service takeover activities. Portfolio Management Own and manage the assigned application portfolio. Understand application criticality, business impact, dependencies, and support requirements. Maintain awareness of application lifecycle, upgrades, known issues, and vendor support status. Track recurring issues, technical debt, risks, and improvement opportunities. Ensure support documentation and operational knowledge remain current. Offshore Team Leadership Guidance Provide functional and technical guidance to offshore support resources. Review ticket quality, troubleshooting approaches, and resolution effectiveness. Ensure adherence to incident, change, and problem management processes. Support team onboarding, cross-training, and knowledge-sharing activities. Act as the point of contact for application-related operational matters. Stakeholder Vendor Coordination Coordinate with business users, application owners, SMEs, and vendors. Participate in support reviews, operational meetings, and governance discussions. Facilitate communication during major incidents and high-priority issues. Manage escalation paths and ensure timely resolution of critical issues. Continuous Improvement Identify opportunities to improve support processes and operational efficiency. Contribute to knowledge base updates and process standardization. Support root cause analysis and problem management initiatives. Drive reduction of recurring incidents and SME dependency risks. Required Skills Application Support (L2) Healthcare domain experience with mandatory knowledge of EMR or clinical systems. Knowledge of hospital business systems will be an added advantage. Incident, Service Request, Change Problem Management ITSM Tools (ServiceNow, Remedy, etc.) KT, Shadow Reverse Shadow Experience Vendor and Stakeholder Management Documentation and Runbook Development Team Mentoring and Offshore Coordination Strong Troubleshooting and Analytical Skills * is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodation also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at *

Job Description *Employees must live in Oregon or SW Washington at time of hire. Relocation costs not included. Please note that we are a dog-friendly office. What We Need: The Data and Application Support Analyst 1 is responsible for supporting the collection, management, analysis, and reporting of data from a variety of sources to support OPCA’s strategic priorities, and for serving as a primary point of application support for OPCA’s data platforms and for the health centers and partners who use them. As a member of OPCA’s Data Team, this role divides its time between gathering and analyzing reports on health center performance data using our population health data platform (Arcadia/VisualizOR), and providing day-to-day end-user support, account administration, training, and issue resolution for OPCA staff, health center members, and partner organizations that rely on our reporting tools and databases. This is a member-facing, service-oriented position: a substantial share of its value comes from being responsive, approachable, and reliable for the people who depend on these tools. OPCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, age, disability, national origin, marital status, veteran status, and any other characteristic protected by applicable federal, state, or local laws. Successful candidates will commit to a respectful and welcoming workplace. Who We Are: OPCA is a nonprofit membership association for all of Oregon’s community health centers (CHCs), also known as federally qualified health centers (FQHCs). Our mission is to lead the transformation of primary care to achieve healthcare for all through our values of data-driven integrity, collaboration, and innovation. To accomplish our shared goals, we support health centers and key partners by facilitating peer network gatherings, trainings, site visits, learning collaboratives, and data-driven improvement projects. In addition, we work with policymakers and partners to share the impact health centers have in their communities and advance policy to improve patients’ lives and the ability of health centers to serve them. OPCA celebrates both individual contributions and powerful teamwork. We support one another as healthy human beings who balance work with the rest of life. Join our team to advance OPCA’s mission of health access for all, as we lead the community health center movement with passion, vision and courage. Who You Are: A highly skilled data analyst with: • A sense of curiosity and a love for numbers., • Strong aptitude for learning new technologies and software, and willingness to adopt new tools and methods as OPCA’s reporting and analytic needs change. Adaptability across tools matters more in this role than mastery of any single product., • Interest in, or experience with, using scripting, automation, and AI-assisted tools to support analytic and support work, paired with sound judgment about validating their output., • A service orientation and genuine enjoyment of helping people solve problems; patience and clarity when working with users of widely varying technical comfort., • Familiarity with ticketing or issue-tracking systems (such as Jira, ServiceNow, or Zendesk), whether as an internal administrator or as a requester working in a vendor’s system, or the ability to gain this skill quickly., • Comfort facilitating or co-facilitating recurring virtual meetings, webinars, and office hours, including live demonstration of software., • As a member of OPCA’s Data Team, is able to share administrative tasks with other team members, which includes tasks such as double-checking data products produced by the team, facilitating meetings, creating agendas and taking minutes, scheduling meetings, hosting webinars, and assisting in the development of team presentations, protocols, tools, and other documents pertinent to the team’s work., • Strong computer skills, including thorough knowledge of Word, Excel, Power Point, etc., • Familiarity with business intelligence and data visualization tools, such as Tableau, and comfort producing dashboards and visualizations in more than one environment., • Some familiarity with scripting or statistical analysis languages — Python, R, SQL, or similar — is a plus, but not required; a willingness to learn them is., • Ability to follow OPCA protocols regarding the sharing, storage, and use of data., • General knowledge of principles and practices of effective data management, including familiarity with HIPAA compliance. What You’ll Do At OPCA: • Configure and run reports including patient-level, practice-level, and health system-wide data from OPCA software and data systems, including our population health data platform (Arcadia/VisualizOR), Excel, web-based reporting systems, and OPCA’s reporting and business intelligence tools., • Analyze, troubleshoot, and distribute meaningful and actionable data from the above systems into reports that include clinical quality, patient outcomes, cost, risk, and financial reporting, with oversight and support by the Data Strategy Senior Director and in collaboration with the Data Manager., • Develop an expert-level working knowledge of our Arcadia Healthcare Analytics platform (VisualizOR) — its data model, report library, configuration options, and known limitations — sufficient to answer member questions, diagnose issues, and explain platform behavior to non-technical users., • Collaborate with Data Manager in developing and maintaining data collection and analysis tools and systems in support of projects and programs at OPCA and its subsidiaries., • Under supervision of Senior Data Strategy Director, manage the process of collecting and analyzing Uniform Data System (UDS) information from member Health Centers for the purposes of advancing OPCA strategic priorities., • Maintain knowledge of contract and regulatory compliance requirements relating to Protected Health Information (PHI) and other confidential data., • Collaborate with Data Team members to monitor, triage, document, prioritize, and resolve incoming support requests across intake channels — OPCA’s internal ticketing systems and external vendors’ ticketing systems., • Attend and help facilitate recurring member-facing support sessions, including regular office hours for health centers and other customers, preparing materials, answering live questions, demonstrating platform functionality, capturing follow-up items, and conducting direct end-user support., • Provide direct customer support and technical assistance to health centers and partner organizations on the use of OPCA reporting tools, including one-on-one troubleshooting sessions, walkthroughs of reports and dashboards, and guidance on interpreting platform data., • Build and maintain dashboards and visualizations using the tools best suited to the task — business intelligence and visualization software, spreadsheets, scripting, or other current methods — and supports distribution of those products to health centers and OPCA staff. Minimal Qualifications: • Professional with high level of proficiency. Generally requires a Bachelor's degree or 3-5 years' experience or equivalent education., • Fluency in written and spoken English required. Starting Range: $54,000 – $67,000 Benefits: • Medical, dental, vision, and alternative care, • Automatic employer 4% contribution to 401k (fully vested on day one), • Generous time off:, • 15 days of accrued vacation in year one, • 11 paid holidays plus two floating holidays, • 1 week paid holiday time between Christmas and New Year’s Day What Else You Should Know: In order to be considered, you must include the following in your cover letter: • What excites you most about this position and/or OPCA?, • How does your work and/or lived experience connect with this position and OPCA’s mission? We only accept applications that follow the above electronic process. No phone calls please. OPCA works a hybrid schedule of two days in our downtown office and three days remote.

Job Description About Us At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care. In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners. At the core of our company are four key values that guide our mission and work: • Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects., • Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions., • Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology., • Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. About the Role We're looking for a Senior Product Owner to join our growing team. In this role, you'll be responsible for managing the overall optimization of the product through the development of strategy, prioritization of work, communication of KPIs and results, development of technical requirements, and the successful execution of optimized flows that improve customer metrics and conversions. This role mentors others in product-related functions, consistently delivers products and solutions that delight customers, meet or exceed business expectations, and are delivered on time and within budget, and acts as a Subject Matter Expert by demonstrating product functionality to internal and external groups as needed. What You'll Do • Effectively gathering and managing requirements for technical projects., • Demonstrating leadership and effective communication in a matrixed organization., • Monitoring ongoing performance and usage of features and acts as the SME for questions, concerns, and suggestions on assigned products., • Advocating for quality solutions that meet or exceed defined customer expectations., • Performing reviews with key internal teams and commercial customers throughout the product lifecycle to ensure alignment on solution needs and product discovery/definition., • Developing strong relationships with all development, internal groups, and customers in order to ensure timely and effective delivery of software features and defect resolution., • Influences cross-functional teams without formal authority., • Ensures that the product features support the company's overall strategy and goals. What You'll Need • Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience., • 7+ years of related experience and/or training working as a Business Analyst, Project Manager, or Product Owner in healthcare technology., • Proven experience working in Agile development environments, collaborating with cross-functional teams., • Demonstrated ability to influence without authority across functions., • Strong technical writing skills with the ability to translate complex concepts into clear documentation., • Proven track record of leading multiple concurrent initiatives and driving them to completion. Nice to Have • Hands-on experience with provider-side workflows, such as medical billing, claims submission and management, denials and rejections, remittance and payment posting, eligibility verification, prior authorization, patient scheduling, and front-office or provider office management., • Experience working with practice management systems, EHRs, or revenue cycle management (RCM) platforms., • Familiarity with healthcare clearinghouse operations and standard healthcare transactions (e.g., X12 837/835/270/271)., • Prior experience working directly in or alongside provider practices, billing companies, or other provider-facing organizations, such as in a billing, practice administration, or customer-facing role., • Pragmatic Institute certifications. Travel Requirements • This role requires up to 25% travel, which may include client meetings, team gatherings, or company events., • Travel will typically be scheduled in advance and supported by the company. Pay Transparency Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate's qualifications, relevant experience, and internal equity. Office Ally Pay Transparency $115,000—$125,000 USD Why You'll Love Working at Office Ally At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We're driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you'll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space. EEO Note Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. About the role Smarsh is looking for a Senior Marketing Analyst to build the data foundation that marketing and go-to-market (GTM) teams run on — and that our AI tools will increasingly depend on. AI assistants and agents can only answer revenue questions reliably when the data model beneath them is clean, governed, and well defined. This role owns that layer for marketing: from source-system connectors and Snowflake, through dbt models and a governed semantic layer, to the dashboards, analysis, and AI-driven insight that leadership uses to make decisions. You'll set the measurement and data roadmap, not just execute against it. You'll partner with Marketing Operations, Demand Generation, Sales/Revenue Operations, Customer Success, and IT/Data Architecture, and you'll be a trusted analytical partner to marketing and GTM leadership on planning, pipeline, and growth strategy. How will you contribute? AI-ready data foundation • Design and build an AI-ready data foundation for marketing and GTM: governed dbt models and a semantic layer (e.g., dbt Semantic Layer, LookML, Omni) with consistent metric definitions that both people and AI tools can query., • Prioritize foundation domains in partnership with RevOps and IT — starting with marketing performance and attribution, and connecting to pipeline, account hierarchy, and customer retention data., • Build validation and testing frameworks (data tests, reconciliation checks, and accuracy evaluation of AI-generated answers) so AI assistants and agents return answers leadership can trust., • Partner with Marketing Operations and IT to deploy and improve AI tools (e.g., Claude, BI-native AI agents) that answer recurring marketing and pipeline questions in a self-serve way. Data architecture & engineering • Own the marketing data architecture end to end: source-system connectors, ingestion into Snowflake, transformation logic, orchestration, and curated data models., • Build and maintain reliable pipelines (e.g., Salesforce, Marketo, Marketo Measure/Bizible, ABM, Google/LinkedIn/Bing Ads, sales engagement platforms) using ELT and orchestration tooling such as Fivetran and Airflow, with monitoring and documented SLAs., • Model account hierarchies and lead-to-account matching so marketing engagement rolls up correctly to accounts, buying groups, and opportunities. Measurement, attribution & analytics • Own the design, governance, and evolution of marketing attribution (W-Shaped, Custom Model, and account-level influence), including documenting assumptions and limitations., • Lead ABM measurement: account engagement scoring, buying-group coverage, intent-to-pipeline conversion, and target-account progression., • Go beyond descriptive reporting — apply cohort analysis, funnel velocity, incrementality/test-and-control design, and forecasting to answer "what's working, and what should we do next?", • Analyze campaign and channel performance (organic search, paid search, paid social/ABM, display, email, events, field) and deliver prioritized recommendations on budget and program mix. Strategy, reporting & stakeholder leadership • Partner with marketing and GTM leadership on annual planning, pipeline targets and coverage, growth strategy, and operating cadences, bringing the analysis that grounds those decisions., • Build and own executive-grade dashboards (e.g., Power BI, Looker, Tableau, Omni) reconciled against Salesforce and finance data, and own the analytics behind monthly/quarterly business reviews and QBRs., • Define and govern a single set of marketing metric definitions (MQL/MQA, SAL, pipeline sourced vs. influenced, CAC, ROI) and drive adoption across Marketing, Sales, and Customer Success., • Set and maintain the marketing analytics roadmap: prioritize requests, balance ad hoc work against foundational builds, and communicate trade-offs. Data quality, governance & enablement • Establish data quality standards and automated checks across CRM, marketing automation, and the warehouse; fix root causes rather than patching symptoms., • Ensure marketing data and AI use align with Smarsh data privacy, security, and governance requirements in partnership with Legal, Security, and IT., • Mentor analysts and Marketing Operations teammates on SQL, dbt, data modeling, and responsible use of AI in analytics.What will you bring?, • 5+ years of experience in GTM, marketing, or revenue operations analytics, or business intelligence, ideally in B2B SaaS or technology., • Advanced SQL and hands-on experience with Snowflake or a comparable cloud data warehouse (e.g., BigQuery, Redshift, Databricks), including designing data models, not just querying them., • Hands-on dbt experience building production-grade, tested, documented models., • Experience building or governing a semantic or metrics layer (e.g., dbt Semantic Layer, LookML, Omni, or a BI-native equivalent)., • Experience with ELT and orchestration tooling (e.g., Fivetran, Airflow, or similar)., • Deep working knowledge of Salesforce data structures (leads, contacts, accounts, opportunities, campaigns, campaign members) and Marketo or a comparable marketing automation platform., • Expert BI skills in at least one major platform (e.g., Power BI, Looker, Tableau, Omni, Hex), including governed, self-serve dashboard design., • Proven experience designing and governing multi-touch attribution and ABM reporting, and explaining methodology and its limits to non-technical executives., • Practical, hands-on use of AI tools (e.g., Claude, Claude Code) in analytics work, and a clear point of view on what makes data AI-ready., • Track record of owning an analytics roadmap and influencing senior stakeholders with data., • Excellent written and verbal communication; able to turn complex analysis into a concise business narrative.Bonus skills & experience, • Experience building or evaluating AI agents or LLM-based assistants that answer business questions over a governed data model, including accuracy testing., • Python or R for statistical analysis, automation, or modeling (e.g., forecasting, propensity, marketing mix or incrementality analysis)., • Experience with Marketo Measure (Bizible) at an administrator or model-design level., • Familiarity with the broader GTM data ecosystem: sales engagement and conversation intelligence (e.g., Salesloft, Outreach, Gong), data enrichment and hygiene (e.g., Clay, RingLead), ABM/intent platforms, and product analytics (e.g., Heap, Amplitude)., • Experience supporting annual planning, territory design, pipeline coverage modeling, or retention KPIs., • Experience in a regulated industry (financial services, healthcare, or similar) where data accuracy and auditability are especially important., • Bachelor's degree in Analytics, Statistics, Computer Science, Business, Marketing, or a related field, or equivalent practical experience. The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Job Description As we continue to grow, we are seeking a Finance Analyst to join our award-winning specialty pharmacy team. About Ardon Health At Ardon, we are passionate about our mission to inspire people and improve lives through the delivery of high-quality, compassionate healthcare services. Our innovative work environment in Portland, Oregon, centers around uplifting collaboration with our employees as we care for patients. Our commitment to cultivating talent and fostering growth within our organization keeps Ardon ranked among the top 100 companies to work for in Oregon. Recognized as a Top Workplace by the Oregonian in 2021, 2022, 2023, and 2024 Our specialty pharmacy Our state-of-the-art specialty pharmacy provides medications that are often used to treat complex or rare conditions. We deliver services to enhance the patient experience within the comfort of their home. We remove barriers to care and provide patients with the education, clinical care and supportive services they need on their treatment journey. We work to build trusted relationships and to be a resource where patients can turn for help. What it’s like to work with our team Our progressive work environment embodies the notion that life is meant to be shared and lived well, through hard work, compassion, and camaraderie. Together, we enjoy team meals and celebrate events and company milestones. Employees like to relax in our lounge equipped with amenities that promote wellness and fun. We volunteer to support patient advocacy organizations within our community. Our employee-run DEI Group is dedicated to diversity and inclusion. To learn more about our team and what we do, watch our video at https://vimeo.com/320864889. Join us! Do you want a dynamic career opportunity where you can make a difference? Explore the potential of your pharmacy experience in an elevated role. We are recruiting a Finance Analyst to join our team of health care professionals. The Finance Analyst will support Ardon Health’s Finance Organization through decision support, forecasting, analytics, benchmarking, segmentation, strategic modeling, profitability analysis, automation, etc. The Finance Analyst will contribute to continuous improvement initiatives, leveraging technology to streamline business operations and aligning systems with organizational goals. Supports the Company’s quality program and commitment to continuous quality improvement. Job type: Full-time Pay range: $82,493.45 -$103,137.08 annually, depending on experience. Benefits: • Competitive pay, • Flexible PTO and paid company holidays, • Medical, dental, vision, disability, and life insurance, • 401(k) match Essential functions and activities: 1. FP&A Team Support: Works under the direction of FP&A leadership to complete assigned work product accurately and on schedule in line with the FP&A planning calendar and deliverable timelines., 2. Management Reporting: Prepares and analyzes monthly, quarterly, and annual financial results, forecasts, and management reporting for review by FP&A leadership and presentation to leadership teams, up to and including senior executives of Ardon Health Holdings and stakeholders., 3. Budgeting & Forecasting: Assists in the development of the annual operating budget and periodic forecasts, gathering inputs from operations business units and department leaders, and tracks key metrics used to measure performance against budgets and targets., 4. Budget Performance & Variance Analysis: Prepares monthly budget-to-actual analysis, researches variances, and follows up with department managers to document variance explanations., 5. Month-End Close Support: Supports Accounting during month-end close by reviewing accruals and P&L flux and reconciling forecasts to actuals., 6. KPI Dashboards: Maintains and updates KPI dashboards and scorecards for leadership and operating units, and drafts commentary on trends and performance drivers., 7. Cost & Profitability Improvement: Supports cross-functional efforts to identify and analyze cost savings, cost control, and profit enhancement opportunities., 8. Decision Support & Analysis: Supports company financial and investment decisions through analysis, research, and financial modeling, including project analysis, validation of plans, and special projects and ad-hoc requests from FP&A leadership, the CFO, and other executives., 9. Financial Modeling: Builds and maintains driver-based financial models linking operational drivers (referrals, patient census, therapy mix, payer mix, reimbursement rates, drug acquisition cost) to revenue, gross margin, and EBITDA; performs scenario and sensitivity analyses., 10. Strategic & Long-Range Planning: Assists in preparing long-term business plans by gathering company data and market trends to identify risks and opportunities and support long-term financial performance., 11. Capital Planning: Assists in preparing capital budgets; monitors actual purchases against budget; and works with department heads to track ongoing capital needs., 12. Initiative Evaluation & Tracking: Prepares cost/benefit and ROI analyses for new initiatives; tracks the progress of existing initiatives and prepares summaries for FP&A leadership; and follows up with department heads on whether expected benefits are being realized., 13. Scenario & Sensitivity Analysis: Performs scenario, sensitivity, and what-if analyses to quantify upside/downside risk in plans and forecasts., 14. Headcount & Labor Planning: Maintains headcount and compensation plans and analyzes labor productivity and staffing ratios., 15. Board, Lender & Investor Reporting: Assists in preparing board, lender, and investor presentation materials and supporting analyses., 16. Ad Hoc Data & Tools: Leverages BI/planning tools (e.g., Power BI, advanced Excel, etc.) to automate reporting and improve data integrity., 17. Quality Program Support: Supports leadership and quality program staff in executing the company’s quality management program and quality improvement activities, including objective measurement, monitoring, and evaluation of services and any Quality Improvement Projects (QIPs)., 18. Policy Compliance: Complies with the company’s Human Resources policies, Employee Handbook, Code of Conduct, and all department policies and procedures, including protecting confidential company, employee, and customer information; attending work punctually and regularly; and adhering to good safety practices., 19. Other Duties: Performs other duties and responsibilities as assigned. Position specifications: 1. Education and experience a. Required: i. Bachelor’s degree in accounting, finance, or economics. ii. 2-4 years of experience in FP&A, financial analysis, corporate finance, or accounting. b. Preferred: i. Understanding and working knowledge of GAAP. ii. Healthcare, specialty pharmacy, or home infusion experience. 1. Physical and mental functions and activities a. Must have advanced knowledge of computer skills, including Microsoft Office applications (advanced Excel, including lookups, pivot tables, and financial modeling) and accounting software. b. Must have strong analytical, problem solving, decision making, and organizational skills. c. Must be able to think creatively and work outside the box to identify and implement creative solutions that maximize efficiencies and generate results. d. Must be able to manage assigned projects and analyses to completion with moderate guidance, and escalate issues appropriately. e. Must be able to support change management and continuous process improvement efforts. f. Must be able to maintain confidentiality of corporate finance projects and business information. g. Must be able to work collaboratively within a team, take direction from FP&A leadership, and incorporate feedback on work product. h. Must be able to work under pressure with frequent interruptions and shifting priorities. i. Must have excellent verbal, written, and interpersonal communication skills. j. Must be able to express oneself, detect, perceive, observe, and assess information exchanged in a variety of communication methods. k. Must be able to demonstrate proficiency with computer applications. 1. Working conditions a. Work is performed primarily at a desk with extensive keyboard work in stationary position. b. Workflow may fluctuate and work outside of a standard workweek may be required. c. Work environment is onsite and remote based on business and organizational needs. 1. Contact with others: a. Internally with Ardon employees across multiple departments. b. Externally with various business partners and organizations, CPA firms, state department of insurance, consultants, and vendors. Our ideal candidate has: • Strong communication and interpersonal skills., • Ability to effectively collaborate in a team setting., • Proficiency in standard workplace software and/or information management applications., • Prior experience working in a pharmacy or healthcare setting., • Ability to navigate computer applications., • Ability to work in a fast-paced environment., • Knowledge of pharmacy benefit investigation, prior authorization support, and patient financial assistance connection., • Prior experience working with physicians, nurses, or other healthcare professionals. Ardon Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual identification or orientation, national origin, marital status, disability, veteran status or any other status protected by law.

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