80 Best higher education Jobs in Reno, Nevada (May 2026)

Program Advisor

25 days ago

Reno

Job DescriptionSalary: $50,000 USAC is a non-profit, university-affiliatedstudy abroad organization headquartered on the campus of the University of Nevada, Reno. Since 1982, USACs vision isa world where differences are appreciated and respected. Our mission is toinspire international learning and engage global citizenship through affordable, culturally authentic academic experiences. USAC has provided opportunities for students to gain the knowledge, skills, and attitudes necessary to succeed in the global society of the 21st century. USACsends students to study abroad in more than 50 programs around the world. USACs success is a product of our staff, both in the U.S. and abroad. We are committed to recruiting and retaining the best and seek high-energy individuals who believe in the importance of international education and enjoy working in a fast-paced environment. The ideal candidate is a self-starter with an entrepreneurial spirit, who is looking to work for an organization that values diversity. POSITION OVERVIEW The Program Advisoracts astheU.S./centraloffice-basedUSACprogram expert and isresponsible for preparing students to study abroadin a particular location. This includes advising on topics ranging from visa, travel,and culture tospecificprogram detailssuch as housing. The Program Advisorprimarilyworks directly with students, parents, on-site staff, host university staff, and, on occasion, domesticU.S.universities fromthe time of thestudentsacceptanceinto the programthrough return.Most of the responsibilities refer to pre-departure advising.The positionis focused on preparing the student for the study abroad experience, managing expectations and accuracy, providing excellent customer service,addressingissues, and solvingproblems creatively and promptly.The position requiressignificant cross-departmental collaborationacross USAC, follow-through, and results for their individual responsibilities and the departmentandorganizationas a whole. This position requires strong verbal and written communication with customers of diverse backgrounds andwho havea variety of international experiences,as well as regular communication with program staff abroadandCentral Office staff. In addition, theProgramAdvisor is responsible for additional projects as assigned. POSITION TYPE & EXPECTED HOURS OF WORK This is a full-time, exempt position and will be paid on a salary basis. The office hours are Monday through Friday from 8:00 am to 5:00 pm, and may fluctuate or additional work hours may be required.Weekend and evening work hours may also be required.Preference for a hybrid work arrangement; however, open to considering fully remote. GENERALRESPONSIBILITIES • Demonstratea deep knowledge,familiarity, and enthusiasmfor assigned programs and programlocations, • Overallgeneralknowledge of all USAC programs, processes, and the organization as a whole, • Pre-departure: advise prospective and enrolled USAC students and parents on multipleassignedprograms (approximately7-10abroadprograms), • Provide advising/informational support toCentral Office staffabout relevantprograms, • Communicate withprogram staffabroadoroccasionallywith studentsonceabroad, • Act as program expertwithin theCentralOffice,and central point of knowledge for your programs(to multiple audiences or sources of questions), • Create, edit, and distributeto studentsin various mediumsall pre-departure advising materials in a timely and accurate fashion, including documents regarding housing, visa, arrival, flight, calendars, host university guides,cultureetc., • Accurately and punctually facilitate and input data for student forms related to thedepartment, • Monitor and maintain thorough knowledge of all visa trends and procedures for assigned programs, and ensure all students receive a visa if necessary, including facilitating and submitting accurate and timely group visa materials as it pertains to assignedprograms, • Liaise with a student travel agency affiliated withUSAC, • Collaborate with program-specific teams made up of staff from variousdepartments, • Monitor studentenrollment/engagementprogressbefore departureand proactively discuss potential cancellations with the programteam, • Collaborate with colleagues throughout USAC as well as studentsand parents; serve as a member of cross-departmental committees,asnecessary, • Show interpersonal and communication skills (includingin writing,public speaking, and presentations) topresent information to diverse groups of students, parents, staff, faculty, and administrators in a variety ofsettings, • Help prepare and participate in USAC promotional and advising events, • Identify and show initiative in addressing problems collaboratively, quickly, and appropriately within the department, inter-departmentally, and program teams on short and long-term organizational/departmental goals, when theyarise, • Take initiative, follow through, and produce results in all aspects of the role, • Demonstrate strong communication skills and effective problem-solvingskills, • Demonstrate excellent attention to detail and ability to maintain accurate information both independently and for the program team anddepartment, • Exercise a high degree of independence and judgment in solving problems, making decisions, and completing projects based on existingpolicies, • Self-direct assigned work and any unassigned duties and responsibilities, • Seek out opportunities to provide students with more in-depth information in an easily digestible manner to ensure the most successful study abroadexperience, • General reception duties required, such as answering the mainphonelineasneeded, • Work with other advisors to delegate, create, organize, and implement ideas to ensure special projects arecompleted, • Special projects asassigned OTHER DUTIES AS ASSIGNED Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION & EXPERIENCE • Bachelors degreeandtwoyearsof relevant work experience, ormastersdegree and one yearof experience, • Significant experience living, studying, or working abroad. REQUIREDQUALIFICATIONS&SKILLS Demonstration in application materials and interview of the following competencies, typically acquired through abachelor'sdegree and twoyears of relevant experience or amastersdegree and one year of relevant experience: • Effectiveproblem-solvingskills and good decision quality; results-oriented; strong organizational abilities; ability to manage multiple priorities and effectively prioritize; customer focus, which includes students, faculty, staff, and external partners; composure in stressful situations; and strong interpersonal and communication skills.Adaptability, follow-through, and resourcefulness. Detail-oriented, with the ability to adjust to changing conditions in ahigh-pressure situation.Experience working with diverse groups and with college students or similar populations. Experience working well in a team-environment. Ensure professional demeanor in all activities and interactions.Computer operation in word and data management., • Prior experience advising, working within an organization/office setting, and addressing international student/parent needs andissues, • Previous experience working in international or higher education, preferably in a study abroadoffice, • Relevant education and experience may be substituted as appropriate PREFERRED QUALIFICATIONS & SKILLS • Foreign language skills are helpful but not required., • USAC alumnus, • No visa sponsorship; must be able to work legally in the U.S. WORK ENVIRONMENT & PHYSICAL DEMANDS Currently, this position is hybrid working, both remote and in person at the USAC Advising Center on the University of Nevada, Renos campus in Reno, Nevada; however, open to considering fully remote. This position will require the employee to have their own working computer and reliable internet access. The in-person duties of this job are mainly performed in a regular office environment with occasional small trips outdoors. While performing the duties of this job, the employee is regularly required to sit, stand, and walk throughout the building. The employee is frequently required to reach with hands and arms. The employee must regularly lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. BENEFITS University Studies Abroad Consortium offers a comprehensive benefits package to include Medical, Dental, Vision, Life, and LTD, along with a generous 401(k) retirement plan. On the first day of employment, the employee is eligible to participate in the 401(k) plan. In addition, employees have the following paid leaves: sick, annual, and 13 company holidays. How to Apply Please submit your resume, the employment application, three references, and a cover letter summarizing why you think you would excel at this position through BambooHR. Selection Procedure Review of Application:After submission, the application will be reviewed to determine if it is complete and if the qualifications are met. Applications must include detailed information regarding education and experience to enable evaluation of the application. Interview Process: Only the most qualified applicants will be considered for an interview. The interview process may include an initial panel interview, followed by subsequent assessments, to determine suitability for employment. Equal Opportunity Employer The University Studies Abroad Consortium is an Equal Opportunity/Affirmative Action employer committed to diversity as a core value. We support equal access and welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request .

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