Hilton hotel jobs in Kansas City, MOCreate job alerts

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable—to our guests and our clients. Summary: The host/hostess is responsible for greeting guests, determining the number in their party, and seating guests at a clean, available table. They are the first point of contact in the restaurant and should provide a great first impression for guests’ dining experience. Duties & Responsibilities: • Providing high quality service to guests in a friendly, enthusiastic, professional and timely manner., • Greeting and escorting guests to tables, • Maintaining an efficient dining room operation to ensure guest satisfaction., • Assisting with clearing tables during or after service and controlling guest flow. Requirements: Qualifications: • One year experience as a host in a full service restaurant or banquets operation or the equivalent combination of education and experience., • Ability to obtain a food handler card and liquor license., • Ability to lift up to 50 lbs unassisted and to stand for long periods of time Benefits: · Competitive salary · Annual review with increase potential · 401k program with company match · Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: · Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. · Lead with Heart - Be kind, passionate and hospitable. · Be Accountable - Take ownership and deliver results. · Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. · Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Tech for the Fairfield Inn Kansas City at the Legends in Kansas City, Kansas. Part time open availability, Weekend and Holidays are a must. Job Purpose: The Maintenance Tech is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel, and is responsible for the administration of the company’s maintenance and life safety programs to include purchasing, preventative maintenance, equipment repairs, hotel security and life safety and supervision of the maintenance department. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards, • Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors., • Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, pool, kitchen equipment, laundry equipment and any other related systems and equipment., • Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up., • Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems., • Supervise any external contractors who may be employed by the hotel to carry out maintenance work. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Most tasks are performed in a team environment There is no direct supervision., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Preferred knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment., • Preferred knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation Pay, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PM Cook for the Crowne Plaza KC Downtown in - Kansas City, MO. Shift is 5pm to 2am Job Purpose: Prepare breakfast and lunch food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Prepare all food items according to standard recipes and as specified on guest check and, • following company and brand standards, to ensure consistency of product and achieve high, • guest satisfaction., • Prepare daily requisitions for supplies and food items for production., • Visually inspect, select, and use only food items of the highest standard in the preparation, • of all menu items., • Check and control the proper storage of product and check portion control, to maintain, • qualify product., • Keep all refrigeration, equipment, and storage and working areas in clean, working condition, • in order to comply with health department regulations., • Good working knowledge of accepted standards of sanitation., • Knowledge of operating all kitchen equipment (stoves, ovens, broilers, slicers, steamers,, • kettles, etc), • Must have knowledge of food and beverage preparation and service., • Promptly report all maintenance issues, • Properly receive and store food and other deliveries, • Consult with upper kitchen management on a daily basis as well as with other departments that, • are directly related to the Food & Beverage Department., • Participate in long range planning., • Participate, support and make recommendations for ongoing hotel programs with continues, • improvement in networking., • Participate in physical inventories, •  Guest Relations, • Be readily available/ approachable for all guests., • Take proactive approaches when dealing with guest concerns. Follow property specific, • second effort and recovery plan., • Extend professionalism and courtesy to guests at all times., • Adhere to all applicable Company Standard Operating Procedures., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, memorandums, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor., • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Ability to read recipes and follow their instructions., • Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices., • Ability to create appropriate buffet displays up to 5-6 feet in height and the ability to set up, maintain and breakdown same., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel, • environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possible for one hour or more., • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slickers, buffalo chopper, grinders, mixers, and other kitchen related equipment., • Ability to create, builds, handle, and dismantle displays up to 8 feet high, including ice carvings., • The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level., • Must be able to exert well-paced ability in a limited space and to reach other locations of the hotel on a timely basis., • Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis; must be able to stretch to fulfill cleaning/inspection tasks., • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously., • Must be able to lift trays of food or food items weighing p to 30 lbs. on a regular and continuing basis., • Must be able to push and pull carts and equipment weighing up to 250 lbs. regularly., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,, • listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and co-workers., • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Requires finger dexterity to be able to operate office equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Part Time - Room Attendant for the for the Fairfield Inn Kansas City at the Legends in Kansas City Kansas. Job Purpose: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms., • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times., • Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms., • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests., • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas., • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs., • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil between mattresses and under bed., • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows., • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas., • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees., • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution., • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property., • Maintains a friendly, cheerful and courteous demeanor at all times., • Performs other duties as assigned, requested or deemed necessary by management., • OTHER DUTIES/RESPONSIBILITIES, • Assists the laundry department by retrieving soiled linen from carts throughout the hotel, sorting laundry into correct size loads, utilizing industrial washers, dryers and pressers, folding and distributing the cleaned linen to storage closets and/or carts., • Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment., • Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs., • Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift., • Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift., • Must be able to work with arms raised above head throughout an 8 hour shift., • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day., • Material/Equipment Used, • Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers., • Exposure to hazardous chemicals on a continual basis., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee assistance program, • Employee discount, • Flexible schedule, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bartender for the AC Hotel in Kansas City, MO> Job Purpose: The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us • Be an enthusiastic, helpful and positive member of the team, • Assist servers, other bartenders, and bar porters when necessary, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Openly accept critical/developmental feedback High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must have a strong knowledge of drink preparation and applicable health standards., • Knowledge of federal, state and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons., • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written. Must possess basic computational ability., • Must possess basic computer skills., • Good knowledge of the hotel, its services and facilities., • Familiarity with all menu items, • Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal, • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possibly for one hour or more, • Must be able to stand and exert well-paced mobility for up to 4 hours in length, • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously, • Must be able to lift trays of food or food items weighing up to 30 lbs, • Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs, • Must be able to push and pull carts and equipment weighing up to 250 lbs, • Must be able to exert well-paced ability in limited space, • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks, • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception, • Talking and hearing occur continuously with the most common visual functions being those of near vision and depth perception, • Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in cutting of fruit., • Must have Alcohol Awareness Certification and Food Handlers Certification Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Holiday Pay, • Same-day pay available, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee discount

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Attendant for the Fairfield Inn Kansas City at the Legends in Kansas City, Kansas. Job Purpose: Greet and seat all guests and ensure a quality dining experience. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Assist in preparation, cooking and presentation of food according to standard recipes for the bistro and banquet rooms., • Responsible for greeting every guest/customers with a smile and positive attitude, • Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Ensures entire food selection is available daily and hours of operation are strictly adhered to., • Monitors and inspects all food & beverage deliveries, ensuring portion controls are adhered to., • Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen area., • Inspect food and beverage outlets for proper storage, neatness, cleanliness, side-work and rotation of inventory., • Inventory o Assist with daily/weekly/monthly food and beverage inventories., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Be available to help other departments in emergency situations, • Perform other assignments as directed by supervisor. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Ability to prepare and analyze date, figures and transcriptions prepared on and generated by computer., • Knowledge of hotel food and beverage operations., • Knowledge of food and alcoholic beverages., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities., • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, • Be knowledgeable about state regulations regarding health policies., • Must be able to stand and exert well-paced mobility for up to 4 hours in length., • Must be able to exert well-paced ability in limited space., • Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis., • Must be able to lift up to 50bs on a regular and continuing basis., • Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Requires manual dexterity to use and operate all necessary equipment., • Food handler's permit if required by state law., • Ability to obtain and/or maintain Alcohol Awareness training, if required by state law and/or by the brand standard. Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee assistance program, • Employee discount, • Flexible schedule, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server for the AC Hotel in Kansas City, MO. Job Purpose: Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude, • Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner, • Assist with setting tables and rearranging tables to accommodate larger parties, • Provide a safe working environment by ensuring compliance with safety programs, Health, • Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • All associates must maintain a neat, clean and well-groomed appearance per Company Standards, • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Manager for the AC Hotel in Kansas City, MO. Job Purpose: Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management., • Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls., • Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth., • New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business., • Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels., • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts., • Continually targets and prospects for new business through telemarketing, individual creativity and innovation., • Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance., • Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner., • Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction., • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues., • Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner., • Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities., • Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts., • Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs., • Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times., • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel., • Displays a neat, clean, and business-like appearance at all times. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment., • Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions., • Understand and follow verbal/written instructions., • Work on more than one task at a time., • Develop strong internal and customer relationships ., • Set and manage priorities and plan activities in advance., • Solve problems and make sound business decisions., • Respond to coaching, feedback and training., • Strong and effective sales skills. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Director of F & B for the AC Hotel in Downtown Kansas City, MO Job Purpose: Plan and manage operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate. • Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations., • Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest., • Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives., • Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service., • Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management. Must have some culinary training and/or experience in a fine dining establishment., • Ability to study, analyze and interpret complex activities., • Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients., • Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates., • Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval)., • Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day., • Must be literate for written guest communication, administrative and Human Resource responsibilities. Requires excellent reading and writing abilities 100% of the work day. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionSalary: $15-16/hour plus benefits Job Description: Hotel Front Desk Associate Job summary Our guest service associates are the face of our hotel team. The actions, attitude and demeanor of our front desk team has a significant impact on our guests experience, and thus on our business. In addition to delivering remarkable hospitality, our guest service associates serve as the person in charge, responsible for handling emergencies and following proper procedures when a manager is not on site. Compensation & Benefits • Competitive hourly wage (this is a non-exempt hourly position)., • Performance reviews with raise eligibility at six months, 12 months, then annually., • Quarterly bonus plan with revenue sharing and team performance incentives., • Health, vision and dental insurance for full-time (30+ hours per week) employees., • Paid time off for full-time employees., • Up to $2400 referral bonus for referring new employees (per referral, see handbook for details)., • 401(k) with 3% employer contribution (no employee match required, must meet eligibility requirements including age, tenure and hours worked, see policy documents for details)., • Hotel discounts for employees, family and friends through brand discount programs., • Opportunities for promotions into leadership roles. Job responsibilities • Maintain a physical presence at the front desk unless on break or work responsibilities require stepping away from the desk., • Serve as person in charge of the hotel when managers are not present. This responsibility includes understanding and mastering emergency procedures and policies., • Manage traditional hotel front desk responsibilities including answering phones, guest check-in and check-out, billing and payment collection, etc., • Follow all hotel processes and procedures regarding communication, tracking, completing logs and reports, cleaning, and following and completing tasks outlined on shift checklists., • Log, respond to and fulfill guest requests cheerfully in accordance with hotel policies., • Identify and resolve guest service issues and frustrations in accordance with hotel policies., • Complete and follow alcohol training as directed or required by government regulations, franchisors, and hotel management., • Complete and retain training as directed by managers/trainers, including brand training, company training and in-person instruction. Note taking is encouraged., • Assist with housekeeping, laundry and food and beverage operations as needed and directed by management., • Communicate and collaborate with other hotel departments including housekeeping and maintenance to ensure a seamless guest experience., • Attend mandatory company meetings and trainings as directed by hotel management., • Handle other tasks and responsibilities as needed/directed by hotel management. Qualifications • A positive attitude and a commitment to working as part of a small team., • Passionate about delivering excellent guest service in every guest interaction., • Able to consistently arrive at work on time and fully complete scheduled shifts to avoid creating extra unexpected work for other team members., • Flexible schedule able to work weekdays, weekends, and holidays (weekend/holiday availability required). Changes in schedule availability from what was discussed during the hiring process may result in a reduction of scheduled shifts., • Comfortable understanding and adhering to emergency procedures and working as the only front desk associate working during most shifts., • Strong computer skills, organization skills and attention to detail., • Ability to multitask and handle multiple responsibilities at once., • Excellent communication skills (important both for guests and internal collaboration)., • Able to handle stressful situations and solve problems in a calm, professional manner., • Physically able to perform all responsibilities including but not limited to standing for an entire shift, bending, stooping, kneeling, reaching, and lifting up to 50 pounds., • Able to successfully pass a drug test and background check., • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily and with or without reasonable accommodation. About TS2 Hospitality TS2 Hospitality () is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham. TS2 Hospitality provides equal opportunity to all applicants and employees in all aspects of employment regardless of race, color, religion, gender, age, ancestry, national origin, disability, genetic information, sexual orientation, gender identification, veteran status, or other status protected by law. Our vision: We deliver remarkable hospitality by encouraging excellence in each other. Our values: We are family | We are selfless servants | We own it | We will straight talk | We have fun!

Job DescriptionSalary: $14-15/hour plus benefits Job Description: Hotel Front Desk Associate Job summary Our guest service associates are the face of our hotel team. The actions, attitude and demeanor of our front desk team has a significant impact on our guests experience, and thus on our business. In addition to delivering remarkable hospitality, our guest service associates serve as the person in charge, responsible for handling emergencies and following proper procedures when a manager is not on site. Compensation & Benefits • Competitive hourly wage (this is a non-exempt hourly position)., • Performance reviews with raise eligibility at six months, 12 months, then annually., • Quarterly bonus plan with revenue sharing and team performance incentives., • Health, vision and dental insurance for full-time (30+ hours per week) employees., • Paid time off for full-time employees., • Up to $2400 referral bonus for referring new employees (per referral, see handbook for details)., • 401(k) with 3% employer contribution (no employee match required, must meet eligibility requirements including age, tenure and hours worked, see policy documents for details)., • Hotel discounts for employees, family and friends through brand discount programs., • Opportunities for promotions into leadership roles. Job responsibilities • Maintain a physical presence at the front desk unless on break or work responsibilities require stepping away from the desk., • Serve as person in charge of the hotel when managers are not present. This responsibility includes understanding and mastering emergency procedures and policies., • Manage traditional hotel front desk responsibilities including answering phones, guest check-in and check-out, billing and payment collection, etc., • Follow all hotel processes and procedures regarding communication, tracking, completing logs and reports, cleaning, and following and completing tasks outlined on shift checklists., • Log, respond to and fulfill guest requests cheerfully in accordance with hotel policies., • Identify and resolve guest service issues and frustrations in accordance with hotel policies., • Complete and follow alcohol training as directed or required by government regulations, franchisors, and hotel management., • Complete and retain training as directed by managers/trainers, including brand training, company training and in-person instruction. Note taking is encouraged., • Assist with housekeeping, laundry and food and beverage operations as needed and directed by management., • Communicate and collaborate with other hotel departments including housekeeping and maintenance to ensure a seamless guest experience., • Attend mandatory company meetings and trainings as directed by hotel management., • Handle other tasks and responsibilities as needed/directed by hotel management. Qualifications • A positive attitude and a commitment to working as part of a small team., • Passionate about delivering excellent guest service in every guest interaction., • Able to consistently arrive at work on time and fully complete scheduled shifts to avoid creating extra unexpected work for other team members., • Flexible schedule able to work weekdays, weekends, and holidays (weekend/holiday availability required). Changes in schedule availability from what was discussed during the hiring process may result in a reduction of scheduled shifts., • Comfortable understanding and adhering to emergency procedures and working as the only front desk associate working during most shifts., • Strong computer skills, organization skills and attention to detail., • Ability to multitask and handle multiple responsibilities at once., • Excellent communication skills (important both for guests and internal collaboration)., • Able to handle stressful situations and solve problems in a calm, professional manner., • Physically able to perform all responsibilities including but not limited to standing for an entire shift, bending, stooping, kneeling, reaching, and lifting up to 50 pounds., • Able to successfully pass a drug test and background check., • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily and with or without reasonable accommodation. About TS2 Hospitality TS2 Hospitality () is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham. TS2 Hospitality provides equal opportunity to all applicants and employees in all aspects of employment regardless of race, color, religion, gender, age, ancestry, national origin, disability, genetic information, sexual orientation, gender identification, veteran status, or other status protected by law. Our vision: We deliver remarkable hospitality by encouraging excellence in each other. Our values: We are family | We are selfless servants | We own it | We will straight talk | We have fun!

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Engineer performs a variety of maintenance and repair tasks in guest rooms and common spaces in order to keep the hotel in compliance and ensure the safety of hotel guests, associates, and vendors. Duties & Responsibilities: • Maintain the basic upkeep of all room and common areas by ensuring all furniture, appliances, and electrical equipment such as televisions, refrigerators, and light fixtures are in working order, • Organize supplies and make sure equipment is ready for the next day, • Maintain high safety standards – follow guidelines and tell supervisor about any incidents, dangerous conditions, or unsafe equipment, • Take responsibility for the safety and cleanliness of areas inside and outside the hotel, such as the car park and pool., • Keep an eye out for improvements – follow the preventative maintenance calendar and keep everything in working condition, • Keep supervisor or duty manager in the loop and notify them of any low-running supplies, • Take on extra duties as and when the team is in need., • Additional tasks may be assigned at any given time Requirements: Qualifications: • High school education or GED, • 2-3 Years of hotel maintenance experience, • Customer service experience, • Ability to effectively prioritize tasks, • Thrives in a flexible environment and has the ability to switch tasks quickly, • Basic maintenance certification/accreditation preferred, • Is a team player, • Ability to communicate effectively, both verbal and written, • Ability to work weekends and evenings (required) Benefits: • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Additional benefits may be available Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Part time Weekend Night Audit for the Fairfield Inn Kansas City at the Legends, In Kansas City, Kansas. Hotel is due to open Mid July Night Auditor (Overnight Shift 11 PM-7 AM) Friday & Saturday Nights Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee assistance program, • Employee discount, • Flexible schedule, • Referral program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the AC Hotel in Kansas City, MO. Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values-Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The server will take orders, answer questions about the menu and food, sell the restaurant's food and drinks, obtain and process payments, have great customer service skills, and assist in cleaning when needed. This position requires great communication, professionalism, and multitasking to ensure guests have a positive dining experience. Duties & Responsibilities: • Sell and serve food and beverages safely, • Process guests bills and payments, • Set up tables and ensure cleanliness of linen, silverware, and glassware, • Know the menu and be able to explain ingredients and preparation methods, • Provide a warm, friendly, and professional dining experience by greeting guests, taking accurate orders, and ensuring their needs are met throughout their visit, • Clean tables including removal of and proper placement of soiled wares and trash, • Report all tips in compliance with company policy and IRS regulations, • Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift, • Professional and positive attitude towards guests and associates, • Be knowledgeable on hotel facility and services to assist guests, • Process checks and payments in compliance with policies and procedures, • Ability to lift 50 lbs. and walk, sit, or stand for extended periods time, • Ability to lift, pull, and push moderate weight, • Additional tasks may be assigned at any given time Requirements: Qualifications: • Excellent customer service skills, • Strong interpersonal skills with the ability to engage with guests and coworkers professionally, • Ability to work in a fast-paced environment, • High school education or related experience, • Must obtain and maintain any required certifications Benefits: • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Medical, Dental, and Vision insurance available to eligible employees, • Wellness benefits available to eligible employees Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the AC Hotel in Kansas City, MO. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue keys to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer the telephone promptly and properly, being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Exciting opportunity at DoubleTree by Hilton Hotel Kansas City - Overland Park! We are looking for a customer-oriented leader to

In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night.This is the place to start the next phase of your career.Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Pet Care, High School, Manufactur

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A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while fol

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Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by d

In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night.This is the place to start the next phase of your career.Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have

Cleaning: Cleaning vacant units to a market ready status within 24-72 hours as designated by manager while maintaining company standards.Common Space: Ensure resident satisfaction by maintaining the cleanliness of interior & exterior of property by completing daily tasks in the manner prescribed by

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Look no further! Tutera Senior Living & Health Care is seeking housekeeping rockstars to join our team! If you are dedicated and compassionate,.What Will You Do in This Role?.As a Housekeeper, you will perform day-to-day activities of the housekeeping and maintenance department.You will also be resp

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Performs light cleaning duties to maintain establishments, including hotels, restaurants and hospitals, in a clean and orderly manner.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by do

Cleaning: Cleaning vacant units to a market ready status within 24-72 hours as designated by manager while maintaining company standards.Common Space: Ensure resident satisfaction by maintaining the cleanliness of interior & exterior of property by completing daily tasks in the manner prescribed by

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During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. Welcoming over 50

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. Cleanliness is a team effort! Everyone may

During the past ten decades, The Cordish Companies has grown into a global leader in Commercial Real Estate; Entertainment Districts; Sports-Anchored Developments; Gaming; Hotels; Residential Properties; Restaurants; International Development; Coworking Spaces; and Private Equity. Welcoming over 50

Define the roles and responsibilities of the Housekeeper within a long-term care facility.The purpose is to maintain a safe, orderly and clean environment free of obstacles and odors.Maintain all public and common areas throughout the day including.Maintain the cleanliness of resident rooms and bath

Maintain all public and common areas throughout the day including lobby, restrooms, drinking fountains and floors.Maintain the cleanliness of resident rooms and bathrooms.Maintain handrails to ensure they are clean and free of debris.Clean and remove dust, dirt or food off walls, mirrors, windows, l

Responsible for tasks related to the general appearance and cleanliness of assigned guest rooms and public hotel areas used by the general public and guests. Be responsible for assigned keys and following hotel key control policies. Be responsible for gathering and placing trash in assigned location

Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities.Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive w

MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels. Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award,