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Job Description Title: Accounts Receivable Administrator Hopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey. Experience what being a part of the Fessenden Hall family feels like. Be encouraged and cheered on by your managers and coworkers to live a great life and be supported while you work with us. Many Fessenden Hall employees have been with the company from 20-40 years. Fessenden Hall provides excellent health insurance at a very low cost to their employees, 401k and both short- and long-term disability. Salary: Hourly compensation range of $22 - $25 is commensurate with experience. Benefits: Company provides medical, dental, life insurance, short term disability, long term disability, accidental death and dismemberment and 401(k), PTO on an accrual basis and paid holidays. Reports to: Accounts Receivable Manager Responsibilities: • Works closely with the Accounts Receivable Manager, controlling the release of orders based on customer payment history and aging., • Communicates and works closely with Sales and Shipping Departments regarding customer orders and collection status., • Prepares, posts, charges credit cards, verifies and records customer payments and transactions related to accounts receivable., • Maintains and updates customer files including name or address changes, mergers and tax information., • Contacts delinquent account holders to request payment., • Research into customer discrepancies and past-due amounts., • Reconciles Accounts Receivable (COD accounts) on a periodic basis., • Copies, files and retrieves materials for Accounts Receivable Department as needed., • Relays changes of information to appropriate employees., • On site full time position. Hours are Monday - Friday, 8:00AM to 4:30PM., • High School Diploma or equivalent required. Associates Degree would be a plus., • At least two years of related experience required., • Excellent inter-personal and customer service skills., • Excellent verbal and written communication skills., • Ability to deal with difficult situations related to collecting delinquent accounts., • Must have adequate knowledge of Microsoft Office Suite or related software as well as other accounting software programs., • Ability to learn Agility software - prior knowledge a plus., • Able to work independently and in a fast-paced environment., • Ability to anticipate work needs and interact professionally with customers., • Excellent organizational skills and attention to detail., • Ability to multi-task and manage stressful situations calmly and appropriately., • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift 15 pounds at a time. Must pass background check and drug test.