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Job Description About TF Cornerstone TF Cornerstone (TFC) is a privately held, vertically integrated real estate development company with a commitment to long-term, multi-generational ownership. TFC is building on its tradition of visionary planning, intensive asset management, and long-term value creation through acquisition, repositioning, and development of transformational residential and commercial real estate projects. Fundamental to our success is the breadth and depth of our organization. Led by passionate industry veterans, our teams operate with a unique combination of integrity, intellectual discipline, and entrepreneurialism. Our diverse expertise enables us to act quickly and thoughtfully, maintaining our reputation as one of the most well-respected firms in the real estate industry. We believe successful projects extend beyond design and construction—they contribute to the long-term vitality of the communities in which we build. Our goal is to create lasting social, economic, and physical value for all stakeholders. Job Description This position is part of TFC’s Construction Department, supporting project execution from pre-construction through project closeout. Design Review & Coordination • Review and provide comments on architectural, structural, mechanical, electrical, and interior design drawings and specifications, • Coordinate with consultants to resolve construction issues and respond to RFIs, • Develop and review trade-specific scopes of work, specifications, and technical documentation for bid packages, • Review subcontractor bids for scope and specification compliance; prepare bid comparison sheets to ensure full scope coverage, • Prepare construction cost estimates throughout various phases of the project, • Monitor on-site construction progress and quality to ensure compliance with project documents, • Manage and lead MEP coordination meetings, • Review and coordinate shop drawings across multiple disciplines for accuracy and alignment with design documents, • Review and approve subcontractor payment requisitions based on work completed, • Develop and manage project schedules and logistics plans for specific phases of construction, • 3–6 years of experience in high-rise residential or hotel construction, • Bachelor’s degree in Construction Management, Engineering, Architecture, or related field, • Strong organizational and time management skills, • Bluebeam, • Microsoft Office (Excel, Word, Outlook, etc.), • Microsoft Project Location Onsite, New York, NY #IND

Job Description Job Title: Human Resources Manager Location: The Beacon Hotel About Us: The Beacon Hotel is a premier destination known for exceptional hospitality, elegant accommodations, and outstanding guest service. We pride ourselves on creating a welcoming environment not only for our guests but also for our dedicated team members. Position Summary: We are seeking an experienced and dynamic Human Resources Manager to lead and oversee all HR functions at The Beacon Hotel. This role is essential in fostering a positive workplace culture, supporting staff development, and ensuring compliance with employment laws and company policies. Key Responsibilities: * Manage full-cycle recruitment, onboarding, and retention strategies * Develop and implement HR policies and procedures * Handle employee relations, conflict resolution, and performance management * Oversee benefits administration and payroll coordination * Ensure compliance with federal, state, and local labor laws * Lead training and development initiatives * Promote a positive, inclusive, and engaging workplace culture Qualifications: * 3-5+ years of HR management experience, preferably in hospitality * Strong knowledge of employment laws and HR best practices * Excellent communication and interpersonal skills * Proven leadership and problem-solving abilities Benefits: What We Offer: * Competitive salary and benefits package * Opportunities for professional growth and advancement * Supportive and collaborative work environment * Employee discounts and perks How to Apply: Interested candidates are invited to submit their resume and application Join The Beacon Hotel team and help us create an exceptional workplace where people thrive!

Job Description The role… At Soho House the Human Resources Manager will be a strategic business partner to the General Manager for the property they are responsible for. The HR Manager reports directly to the Regional Head of Human Resources. The HR Manager will be primarily responsible for the daily maintenance of company policies, procedures, and practices including employee relations, worker's compensation, leave of absence administration and recruitment. Such deliverables include but are not limited to ensuring legal compliance; overseeing all aspects of wage, benefit, worker's compensation, unemployment, training programs, implementation and administration of policies and procedures, and all employee relations such as team events, parties, morale maintenance as well as coaching, counseling, progressive discipline, and terminations. Main Duties… • Strategic business partner to local leadership, helping to manage all training and development, • Partner with the Regional Head of Human Resources on process improvements for Soho House & Co. growth., • Participate in Unemployment, EEO, Wage and Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings., • Communicate and implement policies and programs to guarantee compliance to all employees., • Instruct, train and ensure management staff knows how to interpret and comply with all company policies and procedures., • Coordinate and monitor recruitment, screening, background and reference checking of all Soho House personnel., • Recruit, interview and recommend exempt and non-exempt personnel; Conduct FLSA reviews when necessary to determine employee status., • Maintain employee benefit programs and employee engagement initiatives., • Set-up, approve, and maintain all wage and salary programs, including performance evaluations and annual increases., • Recommend and/or approve all employee transitions such as hire, transfer, promotions, etc., • Implement, participate and monitor induction and orientation programs and develop managers/supervisors for future advancement., • Track safety incentive programs as well as ensure compliance with all HR related Loss Prevention SOPs., • Monitor and analyze turnover reports and use data metrics to understand trends with hiring and terminations., • Maintain Employee of the Month/Year Program, and all other employee relations programs., • Practice positive employee relations, including maintaining a positive morale and a genuine, upbeat work environment., • Be an expert in time management, meeting deadlines, responsiveness, positive tone – both verbally and in writing, and ability to flex to the ever changing needs of the business., • Ability to influence decisions to ensure consistency in decision making to protect the Company, the employee, and maintain respect with other key departments including Operations, Finance, Membership, IT., • Demonstrate empathy, tact, thoughtfulness and strong listening skills, especially when handling difficult situations., • 5+ years of progressive Human Resources management experience in a hotel or related industry; or a bachelor's degree preferred., • Experience with HRIS, payroll, and Applicant Tracking Systems., • Experience with compensation benchmarking and working with variable compensations such as bonuses., • Familiarity with employment law and experience with employee investigations., • Excellent written and verbal communication skills is imperative., • Proven ability to adapt to changing priorities, handle multiple projects and meet deadlines., • Proficient in Outlook, Excel, Word, and PowerPoint., • Knowledge of employment and labor laws in NYC, • Proven ability to manage teams through effective leadership skills., • Detail oriented, sound judgment and strong interpersonal skills. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$110,000—$110,000 USD

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Attendant is responsible for providing guests with comprehensive and professional guidance, exceeding expectations by assisting guests throughout their spa visit and maintaining a clean facility environment, including the spa, locker rooms, and reception area. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Greet guests warmly, providing tours of the facility and informing guests of available amenities, using professional verbiage and etiquette., • Daily set up of food and beverage stations, replenishing and maintaining Spa pantry and snack display, as needed., • Manage inventory and stocking of all spa lockers, including linens, robes, and locker room amenities., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Responsible for all aspects of cleaning the spa facility throughout the day, including, but not limited to:, • Thoroughly clean sinks, toilets, urinals, mirrors, glass, countertops, walls, vents, windowsills, equipment and floors throughout the spa/fitness center., • Pick-up and return loose equipment to designated area throughout the day., • Mop, scrub, wax, shampoo and spot clean carpeting and floors., • Empty trashcans and dispose bulk garbage in designated bins throughout the day., • Clean and maintain all fixtures, woodwork, walls, and windows, as well as additional parking lot cleanup, as needed., • Vacuum throughout the day, moving furniture and equipment, as needed., • Dispose of all soiled laundry in designated bins throughout the day., • Ensure all fixtures and equipment are in working order, reporting any deficiencies., • Communicate guest complaints or any maintenance issues to Spa Management., • Provide customer service to guests, including information about hotel services, activities, and directing guests to other areas of the hotel., • Perform other duties, as assigned., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • A minimum of 1 year of customer service-related experience, preferred., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off The hourly pay range for this role is $20.00 - $25.00. This rate is only applicable for jobs to be performed at Sisley Spa at The Dominick Hotel. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job DescriptionDescription: The Springs Resort & Spa is seeking an experienced and financially driven Director of Food & Beverage to lead all food and beverage operations in Pagosa Springs, Colorado. This leadership role is essential to maintaining the resort's reputation as the #1 hot springs resort in America while elevating the dining experience across all outlets following a significant expansion that introduced new restaurant concepts and service models. The Director of Food & Beverage will oversee all resort dining operations including Wild Finch (full-service restaurant), Barefoot Grill (outdoor grill), 1881 Poolside Provisions, Canteen (poolside bar), The Cafe (breakfast/brunch), poolside walker service across both pool areas, and all banquet, event, and private dining functions. The ideal candidate is a strategic, financially savvy F&B leader with proven experience operating multiple outlets within a hotel or resort environment. This individual must demonstrate a track record of growing revenue, controlling costs, developing high-performing teams, and delivering elevated guest experiences. Candidates with primarily golf course, country club, or casino F&B backgrounds — where food and beverage departments typically operate as loss centers — are not the ideal fit. We are seeking someone who has run F&B as a true profit center within a hotel or resort setting. Essential Duties and Responsibilities F&B Leadership & Strategy • Provide overall leadership, direction, and accountability for all food and beverage operations, reporting to the General Manager and leading a team of outlet managers, chefs, bartenders, servers, and support staff across all resort dining venues., • Develop and execute a strategic vision for the resort's F&B program, with a specific focus on expanding Wild Finch beyond its current dinner-only service to maximize revenue potential and guest utilization., • Drive revenue growth across all outlets while maintaining or improving profitability through menu engineering, pricing strategy, labor optimization, and cost controls., • Accountable for F&B revenue targets, food and beverage cost percentages, labor cost ratios, guest satisfaction scores, and per-guest capture rates across all outlets., • Lead menu development in partnership with culinary leadership, ensuring seasonal innovation, local sourcing alignment, and consistency across all outlets., • Ensure a cohesive dining identity across the resort — from fine dining at Wild Finch to grab-and-go at The Cafe — that reflects the resort's wellness-focused, guest-first brand., • Oversee daily operations of all five F&B outlets plus poolside service, ensuring consistent quality, service standards, and operational readiness from open to close., • Manage the unique operational demands of poolside food and beverage service across both the Original Pools and Wellness Pools, including walker service logistics, inventory management, and guest experience flow., • Ensure all outlets are appropriately staffed, trained, and equipped to deliver the expected guest experience during both peak and off-peak seasons., • Develop and maintain standard operating procedures for each outlet, adapting for seasonal menu changes, staffing fluctuations, and special event overlays., • Lead all banquet, event, and private dining operations, from proposal and menu planning through execution and post-event follow-up., • Partner with sales and marketing teams to develop competitive banquet and event packages that drive group business revenue., • Ensure seamless coordination between F&B, front office, spa, and engineering departments during events., • Develop and manage F&B operating budgets across all outlets, including revenue forecasts, cost of goods, labor budgets, and capital expenditure requests., • Monitor and analyze financial performance weekly and monthly — including food cost, beverage cost, labor percentages, covers, average check, and RevPASH (revenue per available seat hour)., • Implement inventory control systems, purchasing protocols, and waste reduction programs to maintain target cost percentages., • Negotiate vendor contracts, distributor agreements, and service partnerships., • Prepare and present financial reports, variance analyses, and strategic recommendations to the General Manager and ownership., • Recruit, hire, train, and develop F&B leadership and hourly team members across all outlets., • Build a culture of hospitality, accountability, and continuous improvement within the F&B department., • Implement structured training programs for service standards, product knowledge, upselling techniques, and safety protocols., • Conduct regular performance evaluations and provide coaching and mentorship to develop future leaders within the department., • Ensure every F&B touchpoint reflects the resort's identity as a wellness-focused, guest-first destination where dining is part of the overall experience — not separate from it., • Monitor guest feedback, online reviews, and satisfaction data to identify trends and implement service improvements., • Maintain a visible, hands-on presence across all outlets during service periods., • Ensure compliance with all applicable federal, state, and local regulations including Colorado liquor licensing, health department standards, food safety codes, and OSHA requirements., • Maintain all food handler certifications, liquor service permits, and health inspection records., • Minimum 7–10 years of progressive food and beverage leadership experience in a hotel, resort, or comparable multi-outlet hospitality environment., • Proven experience managing multiple F&B outlets simultaneously (restaurants, bars, poolside/casual, banquets)., • Demonstrated financial acumen — proven ability to manage P&L, control food and labor costs, and drive revenue growth in an F&B operation run as a profit center, not a loss leader., • Experience with banquet and event operations, including sales support, menu development, and execution., • Strong working knowledge of food cost management, inventory systems, menu engineering, and beverage program development., • Experience opening, expanding, or repositioning a restaurant concept (relevant to Wild Finch expansion)., • Budget development, forecasting, and financial reporting experience., • Proven team builder with a track record of recruiting, training, and retaining high-performing F&B teams in a competitive labor market., • Strong knowledge of food safety, health codes, and liquor licensing requirements., • Prior Director of F&B or equivalent experience in a resort environment with spa, wellness, or lifestyle positioning., • Experience in a seasonal or mountain resort market., • Culinary degree or formal hospitality management education., • Sommelier certification, Cicerone certification, or advanced beverage program knowledge., • ServSafe Manager certification., • Ability to stand, walk, and move between outlets for extended periods., • Ability to work in both indoor and outdoor environments in varying weather conditions., • Ability to lift up to 50 pounds., • Ability to respond to operational needs outside of standard business hours. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleWe're seeking an innovative and visionary Product Lead to oversee our flagship offering: the Digital Guest Journey product. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As the Product Lead, you'll be entrusted with the roadmap, evolution, and success of the product, ensuring it remains at the cutting edge of industry trends and consistently delights our partners and their guests. We are at an exciting juncture in our journey: Wyndham Hotels, a global leader in the hospitality industry, has chosen Canary Technologies to power their digital guest experience. This collaboration has accelerated our mission and expanded our reach, placing even greater emphasis on the continued excellence and evolution of our Digital Guest Journey product. As the Product Lead for this offering, you will be at the helm of this transformation, shaping the way millions of travelers globally interact with hotels in the digital age. You will be entrusted with the roadmap, evolution, and success of the product, ensuring it exceeds the expectations of our esteemed partners, like Wyndham, and consistently delights travelers worldwide.Responsibilities • Own and define the product strategy and roadmap for the Digital Guest Journey, ensuring alignment with Canary Technologies’ broader vision and objectives., • Collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and enhancements., • Gather and prioritize product requirements from stakeholders, both internal and external, transforming insights into actionable features., • Lead user research initiatives to continually understand and address the pain points, needs, and desires of both our hotel partners and their guests., • Analyze product performance metrics, customer feedback, and market trends to inform product iterations and enhancements.Qualifications, • 7+ years of experience in product management, with a proven track record of successfully launching and managing digital products., • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions., • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels., • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Company Overview Palette is a full-service hospitality management company built by owners for owners. We provide a wealth of resources to hotel owners including sales & revenue management, operations leadership, PIP and Capital expenditure expertise, risk management, construction management, human resources, and IT. Our corporate team is just under 30 people and growing. We currently manage a portfolio of 20+ hotels across six states. Our leadership team comes from a diverse range of backgrounds including major hotel brand operations, ownership, development, and tech startups. We are comfortable questioning the status quo to innovate and move the industry forward to provide the greatest value to our partners, owners, and employees. Job Overview The Senior Director of People Operations is the strategic leader responsible for shaping and executing the People & HR vision for a rapidly growing hotel management group with 20+ locations across multiple states. This role oversees People Operations, Human Resources, and HR Risk & Compliance in a people-first, hospitality-driven environment. As a key member of the Executive Team, this role partners with Operations, Finance, and Ownership to build a high-performing, values-aligned workforce. The Senior Director leads a distributed People Ops team – including the Director of Risk & HR and Managers of People & Compliance – while supporting both a remote corporate team and diverse on-property hotel teams. This role is ideal for an entrepreneurial and visionary strategist that is passionate about creating exceptional employee experiences aimed at elevating guest satisfaction and enhanced business performance. Success Profile The Senior Director of People Operations will succeed at Palette when they consistently show the following leadership behaviors, defining how we work and what we expect from one another: 1. Ownership and Accountability, 2. Builds Rather Than Maintains, approaching challenges with a creator's mindset, 3. Curates Culture & Models Our Values, shaping environments where people and performance flourish, 4. Things Strategically & Executes Through Innovation and Iteration, balancing long-term vision with agile action, 5. Maintains Poise Under Pressure, fostering strong working habits during periods of rapid change and growth Key Responsibilities Strategic Leadership & Organizational Development • Serve as the executive leader for all People Operations and HR functions, setting the long-term strategy for a people-first culture across a multi-state hotel portfolio., • Partner with the CEO and Executive Team to align People Ops strategy with organizational goals, growth plans, and operational priorities., • Build scalable systems, programs, and processes that support both remote corporate teams and on-site hotel operations., • Lead organizational design initiatives, workforce planning, and talent forecasting to support expansion and operational excellence. People Operations & HR Management • Oversee all core HR functions including talent acquisition, onboarding, employee relations, performance management, compensation, benefits, and HRIS optimization., • Develop innovative, hospitality-aligned People Ops programs that enhance engagement, retention, and career development., • Ensure consistent HR practices across all properties while allowing for local flexibility and state-specific compliance., • Champion a culture of inclusion, recognition, accountability, and continuous improvement. Leadership of People Ops Team • Directly manage People Operations Managers, the Director of Risk & HR, and Compliance Manager., • Provide coaching, mentorship, and development to build a high-impact, service-oriented People Ops team., • Foster strong partnerships with General Managers and property leadership teams to support on-site HR needs and operational success. Compliance, Risk, & Multi-State HR Governance • Oversee compliance with federal, state, and local employment laws across multiple states including Florida, Ohio, Pennsylvania, New York, Texas, and Utah., • Support and guide Director of Risk & HR in implementation of mitigation strategies, including workers' compensation, safety programs, and employee claims management., • Ensure policies, handbooks, and procedures are current, consistent, and aligned with company values and legal requirements., • Partner with legal counsel as needed on complex employee relations matters. Culture, Engagement & Employee Experience • Design and implement culture-building initiatives that reinforce the company's people-first philosophy., • Lead employee engagement strategies, surveys, and action planning across all locations., • Create pathways for career growth and internal mobility within both corporate and hotel operations., • Promote a workplace environment that supports diversity, equity, belonging, and psychological safety. Compensation, Benefits & HR Technology • Oversee compensation strategy, pay equity, and competitive benchmarking for both hourly and salaried roles., • Evaluate and optimize benefits offerings to support employee well-being and retention., • Drive HR technology improvements, data analytics, and reporting to support decision-making and operational efficiency. Qualifications • 10+ years of progressive HR/People Operations leadership experience, including multi-state oversight., • Experience in hospitality, hotel management, or a similarly distributed service-driven industry is strongly preferred., • Proven success leading HR strategy in a high-growth, people-centric organization., • Demonstrated ability to lead remote teams and support on-site operational environments simultaneously., • Prior experience using a variety of Payroll, HRIS, and PEO systems including the implementation of new systems. Experience using systems like Workday, Paycor, Paychex, Infor, etc., • Deep knowledge of employment laws across multiple states; hospitality-specific compliance experience is a plus., • Exceptional communication, executive presence, and relationship-building skills., • Strong analytical, strategic planning, and problem-solving capabilities., • Ability to travel to hotel locations as needed Compensation & Other • Salary: $135-150,000.00, • Benefits: Medical, Dental, & Vision partially employer paid. 401(k) with an employer match. Employer paid basic life insurance and cell phone reimbursement. Flexible PTO program., • Reports To: Chief Executive Officer, • Direct Reports: 4, currently, • Location: Anywhere in the United States, ability to maintain office hours to cover Pacific, Mountain, Central, and Eastern Time zones is required. Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job Description Overview Opportunity: Senior Accounting Manager Manage and guide property accounting processes within the portfolio, with the main objective of preparing timely and accurate financial statements in accordance with generally accepted accounting principles (GAAP) and established standards. Provide training to property accounting professionals to achieve highest level of financial compliance in regards to company accounting policies and procedures. Potential Career Path Property Assistant Director of Finance/Controller – Property Director of Finance/Controller – Regional Director of Accounting Essential Job Functions • Review the monthly balance sheet packs of decentralized properties to ensure the timely and accurate preparation of accounting records and financial statements to review with the V.P. of Finance and then develop a standardized report of any issues or concerns to the property Controller/Director of Finance., • Develop and implement procedures and necessary training to promote the efficient, effective and timely completion of accounting activities by decentralized property accountants., • Perform on-site task force assignments during lapse of coverage within accounting teams. In addition support regional accounting teams as deemed necessary due to turnover/PTO., • Handle day to day requests from property Controllers and on-property staff., • Provide financial analysis as required for individual properties or hotel portfolios., • Assist with hotel transitions in and out of the portfolio and on-boarding/training of property teams in accounting disciplines., • Assist with both internal and external audits to ensure complete, timely and accurate responses to information requests., • Work closely with Regional Directors of Accounting, Controllers and the Vice President of Financial Services to ensure effective coordination of activities between Accounting and Operations., • Provide oversight of records management including organization and coordinate destruction of records as necessary., • Ensure compliance and satisfaction of all government, company, franchise and ownership requirements throughout job performance., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Bachelor’s degree in accounting or finance required., • Expertise in Solomon/BI360/BirchStreet with the ability to train others., • Previous cash flow forecasting experience required., • Requires sitting for extended periods, use of hands and fingers to operate computers and keyboards. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Position Overview: The Director of Housekeeping will lead the housekeeping department to ensure exceptional cleanliness, orderliness, and overall guest satisfaction throughout the property. This leadership role requires a detail-oriented, proactive individual with excellent management skills to oversee daily operations and motivate a diverse team. Key Responsibilities: * Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling. * Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health & safety regulations. * Recruit, train, and develop housekeeping team members to ensure exceptional service delivery. * Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met. * Monitor inventory and order housekeeping supplies and equipment within budget constraints. * Collaborate closely with other departments (front desk, maintenance, etc.) to ensure seamless guest experience. * Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction. * Prepare and manage department budgets, payroll, and reports. * Implement and enforce hotel policies, safety protocols, and environmental sustainability initiatives. * Lead daily briefing and communicate effectively with staff to ensure smooth operations. Qualifications: * Proven experience as an Executive Housekeeper or similar role in a full-service hotel, preferably within Hilton or other upscale brands. * Strong leadership and team management skills. * Excellent organizational and multitasking abilities. * Knowledge of housekeeping operations, cleaning products, and health & safety standards. * Outstanding communication and interpersonal skills. * Ability to work flexible hours, including weekends and holidays. * Proficiency in hotel management software is a plus. * High school diploma or equivalent; additional certification in hospitality or management is desirable. Why Join Us? * Competitive salary and benefits package * Opportunity to work in a dynamic, guest-focused environment * Career growth and professional development opportunities within Hilton Hotels & Resorts * Employee discounts and wellness programs

Job DescriptionPickle Hospitality is seeking experienced FOH Managers at both Jacob's Pickles and Maison Pickle in the Upper West Side We are a unique group of restaurants offering elevated comfort food and warm hospitality. Our philosophy is simply put to care for employees and nurture our guests, while maintaining a welcoming environment. We pride ourselves in making a commitment to our community, while developing strong relationships with local farmers and purveyors. We have strong values we share as a team: • Insight of current trends regarding artisanal food and spirits. A vast knowledge of artisanal food, cocktails and craft beer a strong plus., • Working in a fast paced environment with a relaxed attitude -we support and enjoy each other through it, • Making people feel welcome and comfortable- treat every guest, employee and vendor with respect., • Letting your personal creativity come through-we attract an eclectic mix of staff but we're all down to earth and unpretentious Manager Job Description The candidate must be driven to lead, nurture and motivate a high performing team: • Should have top industry experience and the ability to raise our already high standards of quality and guest satisfaction., • 2+ years of operational restaurant or hotel management experience (front of the house), • Excellent work ethic and dedication to the hospitality industry., • Has and influential philosophy leadership and floor management presence based on mutual respect and organization coupled with strong business acumen., • Lives the hospitality quotient and necessary communication skills. Cultivating and continuously improving guest rapport with new guests as well as our returning guests., • The ability to maintain a calm demeanor under pressure while understanding the principles of People, Product and Process., • Adheres to guidelines with regard to company standards., • Strong computer and reservation/table management skills; Toast, Resy, Hotschedules, • Maintains a clean, safe, hazard-free work environment within area of responsibility, • Certification by NYCDH, Cicerone and T.I.P.S. is a huge plus. Benefits & Perks: Health Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts, The Pickle Hospitality Group is committed to providing a working environment conducive with professional and personal growth. We are now offering management positions at a 40 hour and 50 hour per week level.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specific • Answers telephone in a prompt and courteous manner, • Monitors and responds to dispatch radio, • Dispatches guest/Telecom/supervisor calls to appropriate parties, • Maintains, on a daily basis, all Housekeeping logs, • Maintains sign-in and sign-out sheets, • Reconciles boards and keys at end of shift, • Tracks and adjusts time log for payroll, • Maintains count of daily hours for all Housekeeping personnel, • Completes attendance report on late or absent employees, • Continually communicates with Front Office and Floor Managers to verify status of all guest rooms, • Inputs computer to maintain accurate and up-to-date room status information, • Performs all duties in a timely and professional manner, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service directly impacting the guest and staff experience. At Virgin Hotels nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: assist in the organization of onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the USA., • TIPS certification and Food Handlers Cards must be on file., • Comply with all safety and health department procedures, as well as, all state and federal liquor laws, • Associate or Bachelor’s degree preferred., • Preferred: 1-2 years’ experience in a full service restaurant or lounge in hotel supervisor position/management position., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge.

Job DescriptionCompany Description Barrière Collection is seeking a Director of Global Sales - North America to lead the continued expansion of the brand across the United States, Canada and Mexico. Reporting to the Director of International Global Sales, this role is responsible for driving revenue, developing strategic partnerships, and expanding brand awareness across key market segments. This role is open to: * Candidates already working in global or multi-property sales roles. Experience selling multiple properties or complex portfolios is strongly preferred. The successful candidate will demonstrate both strategic thinking and hands-on sales execution, with the ability to represent Barrière Collection across diverse markets and audiences. Preference is given to candidates with a strong luxury leisure expertise who are motivated to develop group and MICE knowledge. Job Description Key Responsibilities * Create and expand brand presence and awareness for Barrière Collection (all segments) in North America, Canada and Mexico; * Manage key accounts within USA, Canada & Mexico - major focus on luxury leisure consortia agencies; * Manage corporate & group accounts in North America; * Regular individual sales trips in the US, Canada & Mexico, promoting Barrière Group and attend industry tradeshows & partners meetings; * Participate and organize roadshows, sales calls for Barrière Hotels traveling to North America; * Create meaningful and strategic partnerships with US brands and agencies for Barrière Collection; * Identify new accounts and business opportunities for Barrière Group; * Assist with annual budget process and monthly tracking; * Create and develop a strategy to meet & exceed budget expectations, grow ADR from the designated markets; * Oversee marketing presence among all segments partners for Barrière Collection. Qualifications Required Qualifications * Degree in hospitality management or similar/applicable discipline required; * A proven hotel sales experience; * Advanced knowledge of hotels and competitive market; * Capacity to manage various projects and work to tight deadlines; * Excellent negotiation and leadership skills; * Outstanding written and verbal communication skills; * Must be able to maintain the confidentiality of information. ✈️ Frequent travel required (U.S., Canada, Mexico occasional international). Additional Information Compensation & Benefits * Base salary: Salary Range $170,000 - $180,000 + attractive incentive plan. * Benefits package : Health/Vision/Dental Insurance, Life Insurance, Paid Time Off, 401K. About Barrière Collection From Le Normandy in Deauville to Fouquet’s New York, Barrière Collection represents a refined French art de vivre rooted in hospitality, excellence, and emotional connection. Founded in 1912 and family-owned, Barrière operates an international portfolio of luxury hotels, resorts, and entertainment destinations, blending heritage with contemporary elegance. Equal Employment Opportunity Statement Barrière Collection is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other status protected under applicable law. BARRIERE GROUP A leader in casinos in France and a renowned name in luxury hospitality, dining, leisure, and entertainment, Barrière reinvents itself every day. At the crossroads between iconic destinations and legendary venues, Barrière has shaped more than just a legacy—it has created a signature. From the Normandy in Deauville to Fouquet’s in New York, the Group stands out through its unique and authentic French art de vivre. Across its 33 casinos and club, Barrière brings to life a passion for gaming, a festive spirit, and a love for entertainment. Founded in 1912 and now co-chaired by Joy Desseigne-Barrière and Alexandre Barrière, Barrière remains a family-run business where values of hospitality and excellence are passed down from generation to generation, within its teams in France and around the world. And maybe with you tomorrow? At Barrière, we embrace diversity in all its forms and welcome every application with enthusiasm. We also adapt our recruitment process, upon request, to meet the needs of candidates with disabilities. Moreover, we value profiles that share our commitment to Corporate Social Responsibility (CSR) and who are eager to contribute to our mission of making a positive impact on society and the environment. Barrière: 50 professions, 1 mindset. Join us!

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at . Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! At our hotel, every detail matters—and our Housekeeping team plays a vital role in creating a welcoming, comfortable experience for every guest. As a Housekeeper, you’ll help bring our standards to life by ensuring each room and shared space is clean, inviting, and ready to exceed expectations. If you take pride in your work, enjoy staying active, and value being part of a supportive team, this could be the perfect role for you. Essential Functions • Clean and maintain guest rooms, bathrooms, and assigned public areas according to hotel standards, • Change linens, make beds, and replenish towels and guest amenities, • Dust, vacuum, mop, and sanitize surfaces to ensure a safe and comfortable environment, • Report maintenance issues, safety concerns, or damaged items promptly, • Follow all cleaning procedures, safety guidelines, and use of chemicals properly, • Respect guest privacy and confidentiality at all times, • Work efficiently to meet daily room assignments and schedules, • Assist with special cleaning projects as needed, • Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs, as well as positioning oneself in small spaces for organizing, lifting, and moving large or heavy packages in excess of 50 pounds., • Must be comfortable with exposure to varying environmental climates and circumstances., • Prior housekeeping or cleaning experience preferred, but not required, • Proficiency navigating computers and software to include Microsoft Office, • Ability to work independently and as part of a team, • Strong attention to detail and commitment to cleanliness, • Physical ability to stand, bend, lift, and move throughout the shift, • Reliable, punctual, and professional demeanor, • Flexibility to work days, weekends, nights, evenings and holidays, and varying schedules as needed, • Positive attitude and willingness to learn, • Excellent customer service and interpersonal skills with the ability to always maintain a professional and courteous demeanor, • Strong organizational and multitasking abilities BPEzZnz823

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Opportunity: Strategic Right Hand to the CEO Kasa is seeking a Chief of Staff to the Founder & CEO: a high-impact, high-visibility role at the intersection of strategy, operations, and leadership. This position is ideal for a future CEO or senior operator who wants firsthand exposure to how a high velocity, tech-enabled hospitality company is built and run. You will be the CEO's right hand, helping drive strategic priorities, streamline operations, and drive clarity and coordination across the leadership team. You will also bring a builder's mindset: leveraging the latest AI tools and lightweight automation to solve real business problems, from scraping market data to auditing financial reports or optimizing team workflows. This role requires both analytical rigor and emotional intelligence, someone equally comfortable facilitating executive meetings as they are creating a GPT-driven dashboard or an automated reporting process. This role can be based remotely but there is a strong preference for candidates located in or willing to relocate to Kasa's HQ in New York City. The Chief of Staff will travel periodically to Kasa's properties and partner locations to experience operations firsthand, build relationships with on-site teams, and help identify opportunities for performance improvement and brand elevation. Key Responsibilities • Strategic & Operational Leadership, • Serve as a trusted thought partner to the CEO on company strategy, capital allocation, and operational priorities., • Lead and organize weekly leadership meetings, bi-weekly All Hands, quarterly offsites, and key internal forums to ensure decisions translate into action., • Synthesize business performance insights and surface data-driven recommendations for the CEO and executive team., • Partner with the CEO and Executive Team on the front lines of strategic transactions, including M&A execution, fundraising processes, and investor diligence., • Support evaluation and integration of acquisition targets, analyzing financial models, operational synergies, and team structures to inform strategic decision-making and post-close integration planning., • CEO Leverage & Communication, • Prepare and review board materials, investor updates, and internal communications., • Anticipate the CEO's needs by managing workflows, surfacing critical issues early, and ensuring priorities are executed efficiently., • Represent the CEO in meetings when needed, providing follow-up and driving outcomes to completion., • AI, Systems, & Creative Problem-Solving, • Build or prototype lightweight tools, dashboards, or scripts that improve visibility, automate workflows, and support faster decision-making., • Design systems or processes to audit recurring operational data (e.g., monthly financials, OTA rankings, property performance)., • Champion the use of AI across the executive and operations teams, using platforms like ChatGPT, Granola, Notion AI, Cursor or custom scripts to automate workflows, enhance communication, and improve team productivity., • Leadership Development & Culture, • Help shape the leadership team's rhythm and culture through thoughtful agenda design, meeting facilitation, and consistent follow-through. Throughout the week, you'll lead key internal rhythms: the executive team's weekly meeting, and organize our company-wide All Hands. You'll represent the CEO in meetings, manage executive communications, and act as a liaison between internal teams and external stakeholders. You'll also take on complex, high-impact projects. These might include: • Building board and fundraising materials, • Driving content and logistics for leadership summits or strategic offsites, • Deep diving into Kasa's technology, product, or operational metrics, • Make recommendations for key strategic decisions at business inflection points, • Earned deep trust from the CEO and leadership team as a reliable operator and thought partner., • Delivered at least 5 high-impact, cross-functional projects that materially advanced Kasa's strategic goals., • Built or implemented systems that meaningfully improved team productivity, reporting quality, or data transparency., • Elevated the operational cadence of the leadership team, driving greater clarity, accountability, and momentum., • Bachelor's degree in Business, Economics, Finance, Real Estate, or a related field. MBA preferred but not required., • 5+ years of experience in management consulting, investment banking, private equity, or a high-growth startup leadership role., • Exceptional analytical and communication skills: able to synthesize complex topics into crisp insights., • You are an effective communicator and storyteller, in both written and verbal form, able to synthesize complex topics and engage with senior executives, • Proven ability to lead without authority, manage multiple projects simultaneously, and operate in ambiguity., • Proficiency in Excel/Google Sheets, PowerPoint/Google Slides/Gamma, and business analytics tools., • Proven ability to underwrite or analyze business and investment opportunities and translate insights into action, • Demonstrated fluency with AI platforms (ChatGPT, Notion AI, Gamma, etc.) and enthusiasm for leveraging technology to enhance output and efficiency., • High emotional intelligence, executive presence, and confidence in leading meetings and facilitating discussion among senior leaders., • Highly motivated, resourceful, and able to maintain efficiency while working independently in a fast-paced environment, • You are proactive by nature and are constantly looking for ways to enhance our company's product, culture, and results-oriented mindset., • Prior experience as a Chief of Staff or operator to a C-Suite executive., • Comfort with lightweight Vibe coding to get specific projects done., • Deep interest in real estate, hospitality, or technology-enabled services. You'll sit at the nerve center of Kasa, working on everything from board decks to AI automations to leadership alignment. You'll learn how decisions get made, what drives growth, and how to build systems that scale. This role also provides a rare opportunity to participate hands-on in company-shaping events such as capital raises, M&A negotiations, and strategic partnerships, gaining exposure to both the analytical and relationship-management aspects of scaling a company. If you're eager to see how a technology-powered hospitality company operates from the inside and you're ready to help shape its future then this role is for you. Curious about the Kasa experience? Save 15% when you book on kasa.com Benefits • Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa's across the country!, • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay for this role is $155,000 - 185,000 plus performance-based incentives and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The exact offer would depend on your background, experience, and internal equity considerations. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Castell Rooftop Lounge - 260 West 40th Street inside of the Marriott AC Hotel on the 21st floor. Are you someone who loves providing exceptional hospitality to both your guests and your staff? Are you a natural leader with a coach's mentality? Do you have a talent for creating regulars? Do you sweat the details and take ownership of your work? At Castell Rooftop Lounge, we're in the business of taking care of people--and this ethos begins with our employees. We are currently seeking an energetic Front of House Manager. This position is perfect for you if you have a dynamic floor presence, excellent leadership skills, meticulous attention to detail, and a genuine interest in others. As a Front of House Manager at Castell Rooftop Lounge, you will be the right hand to our General Manager, providing guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will also be responsible for assisting the General Manager to ensure that the restaurant meets or exceeds its financial targets and overseeing the restaurant's preparedness for daily service and DOH inspection readiness. What we're looking for: • Relevant experience in a similar role in a craft cocktail bar or high-end establishment, preferably with a background in beverage management., • Desire and motivation to work with a lot of energy and positivity, • Proficient in managing beverage inventory, tracking product usage, and implementing cost-control measures to optimize stock levels and minimize waste., • Sufficiently technically savvy to become proficient with key systems and IT infrastructure (OpenTable, Toast, Restaurant 365, Dolce), • Food Handler's Certification from the Department of Health, • Proficient in Microsoft Office and Excel, • Ability to organize, prioritize, and plan ahead, • Understand and support managing financial implications of operational decisions, • A good sense of humor, • Must be at least 21 years old What we offer our team: • Work with great people who love hospitality, • Competitive salary based on experience paid weekly, • Flexible scheduling, • Benefits include medical, dental, vision, disability, life, and supplemental options, • Paid time off and discounted meals, • A strong company culture with high standards Evocative of the 1960s, with a bit of a Mad Men vibe, Castell’s beverage menu celebrates the iconic Martini and its various incarnations. Creative cocktails are based on the classic drinks of yore, served up with a twist of trend. A selection of reimagined tapas complements the dynamic list of mixed drinks, beer, wine and non-alcoholic spirits. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law.

Job Description About Our Role: The Senior Vice President, Finance & Accounting is responsible for the financial health, integrity, and performance of the company and its portfolio of managed hotels. This role partners closely with Castle Peak Holdings (CPH) and internal leadership to drive strategy, optimize returns, and ensure disciplined financial operations across both corporate and property levels. Essential Functions: • Lead all accounting and operational finance functions, including financial reporting, budgeting, forecasting, cash flow management, and internal controls across corporate and property portfolios, • Serve as primary financial partner to CPH; support investment strategy, underwriting, and asset performance analysis, • Oversee monthly close process and consolidated financial reporting, ensuring accuracy, timeliness, and compliance, • Drive annual budget process, rolling forecasts, and variance analysis; provide actionable insights to Operations and Executive Leadership, • Establish and enforce financial policies, controls, and standard operating procedures across all properties., • Partner cross-functionally with Operations, Revenue Management, and HR to improve profitability, labor efficiency, and cost controls, • Build, mentor, and develop property and corporate finance/accounting teams Qualifications • 7+ years of progressive finance/accounting leadership experience, ideally within hospitality or hotel management, • Strong understanding of hotel financial drivers (labor, GOP, flow-through, RevPAR impact), • Experience partnering with ownership groups, investors, and/or asset managers, • Strong technical accounting foundation and experience with audits and compliance, • Advanced financial modeling and analytical skills, • Systems savvy (hotel PMS, accounting platforms, reporting tools)

Job Description Position: Director of Sales Job Description: The Director of Sales is responsible for all sales efforts and supports revenue management initiatives. This position is the revenue driver through the delivery and execution of the strategic plan, leadership of the sales department, and developing and strengthening alliances and relationships within the marketplace. Responsibilities and Duties: • Functions as the strategic business leader of the hotel's sales and marketing department and is responsible for all property-related reactive sales activity, proactive account sales and targeted segmentation, local and social catering sales and business travel sales, as well as positioning and promotional planning and activities., • Analyze competition, market trends and customer needs and comments, forecasts, etc. to continually assess the productivity against budget, plan, and market., • Develops and implements the sales and marketing business plan and annual budget., • Develop and continually enhance relationships with key corporate, business and travel accounts, community organizations and professional associations to maintain visibility and market share., • Continually targets and prospects new business through individual creativity and innovation, • Maintain strong visibility in local community and industry organizations., • Represents the Hotel positively and effectively in the marketplace., • Direct the sales operation and holds the sales team accountable to meet / exceed revenue goals and activity goals while ensuring a positive guest experience., • Comply with attainment of individual goals as well as team goals and budgeted metrics., • The position shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department., • Manages the marketing budget to enable development of hotel specific campaigns, promotions and collateral to drive revenue and meet property objectives., • Interfaces with brand support services and regional sales and marketing communications to ensure promotions pull through., • Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue., • Develop a full working knowledge of the operations and policies of the hotel including Sales, Food and Beverage, Front Office, and Reservations., • Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis., • Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension. Must be able to speak, read, and write in primary language used in the workplace., • Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Must possess strong sales and negotiation skills. Proven prospecting and new business development abilities., • Demonstrated sales and marketing acumen., • Energetic, proactive, takes calculated risks, and perseveres to attain goals., • Possess an extensive knowledge of sales, marketing, revenue management and budget analysis capabilities with a demonstrated ability to apply these principles and methods through strategy and tactics; including sales cycles and trends, account management, pricing, and inventory management., • Administration and management capabilities with fiduciary responsibilities., • Must be able to work independently and simultaneously manage multiple tasks., • Strong organization and presentation skills, • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources., • Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results., • Ability to inspire confidence and gain respect of hotel team, industry partners, competitors, and owners., • Must be able to work with and understand financial information and data and basic arithmetic functions, • High School Diploma and/or four-year College Degree or equivalent experience, • Meeting or exceeding annual topline budget., • Meeting or exceeding annual RevPAR Index target., • Meeting or exceeding group production goals., • Being a respected leader and thought partner by the sales team, property partners and ownership group. At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job DescriptionHeadquartered in New York City, located in the heart of Midtown Manhattan, our Loews Hotels & Co Home Office teams support our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, sales, development, brand marketing, finance, human resources and information technology. . Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more * Many of our Leadership positions are bonus eligible What We're Looking For: A confident and forward-thinking Vice President, Internal Audit who is energized by the opportunity to shape and lead a high-impact audit function with extensive experience in multi‑location, consumer-facing businesses. This role serves as a trusted advisor to senior leadership and the Audit Committee, providing independent, objective assurance and advisory services designed to validate the design and operating effectiveness of controls and to improve operations, risk management, and compliance that supports responsible growth across a complex hospitality organization. This role reports to the Chief Financial Officer (with a dotted line reporting relationship to the Audit Committee Chairperson). The Vice President will develop a risk-based audit plan that spans corporate functions, hotel ownership and hotel operations, partnering with leadership to ensure strong governance, effective controls, and Sarbanes-Oxley compliance. This leader will bring both strategic perspective and hands-on engagement-guiding a modern, collaborative audit function that not only identifies risk, but helps the business operate smarter, stronger, and more efficiently. They will have both ”Coach” and ”Captain” audit experiences, including oversight of IT system control audits. The leader will use a roll‑up‑your‑sleeves approach, excellent interpersonal skills, a strong work ethic, and the ability to be viewed as a business partner whose work contributes to the organization's purpose. This work will be performed in coordination with the Chief Audit Executive of the parent company to ensure adequacy of the annual audit plan for assurance and SOX needs. Audit work will be performed through a combination of internal employees and a co-sourced audit partner. Who You Are: * Strategic leader with executive presence who confidently engages senior leadership and the Audit Committee while building credibility across the organization. * Trusted advisor and collaborative partner who works closely with business leaders to strengthen controls while supporting operational success. * Curious and analytical, able to evaluate complex processes, identify risks, and uncover opportunities for improvement. * Builder of high-performing teams and strong relationships, developing audit professionals while fostering trust across departments. * Pragmatic problem solver who balances risk, governance, and business realities in a fast-paced, service-driven environment. * Veterans and military spouses are encouraged to apply. What You'll Do: Audit Strategy and Governance * Develop and execute a comprehensive risk-based annual Internal Audit plan addressing operational, financial, compliance, and Sarbanes-Oxley requirements across corporate departments, shared services, and hotel business units. * Coordinate audit planning with the parent company's Chief Audit Executive to ensure alignment with enterprise assurance and SOX compliance requirements. * Present audit results, key risks, and recommendations to the Audit Committee on a quarterly basis. * Maintain independence and objectivity while ensuring adherence to professional auditing standards and ethical practices. Risk Management and Internal Controls * Evaluate the effectiveness of internal control frameworks and risk mitigation strategies, identifying opportunities to strengthen governance and operational resilience. * Partner with the Vice President, Risk Management to co-lead the annual Enterprise Risk Management assessment and support enterprise-wide risk prioritization. * Assess risks related to financial reporting, operations, and information security, ensuring proper controls are in place to safeguard company assets and reputation. * Promote a culture of accountability, transparency, and strong control awareness across the organization. Audit Execution, Oversight, and Operational Improvement * Lead and manage a team of internal auditors and external co-sourcing partners in executing audits across the organization. * Oversee the execution of internal audits across corporate departments, shared services, and hotel operations * Ensure consistent audit methodologies, documentation standards, and reporting practices aligned with professional standards and regulatory requirements. * Identify opportunities to enhance processes, strengthen controls, and improve efficiency. * Leverage technology, data analytics, and automation to enhance audit effectiveness and proactively identify anomalies, emerging risks, and opportunities for improvement. * Direct audit procedures, including planning, issue identification, evidence review, and documentation of processes and controls. * Communicate audit findings and recommendations in clear, practical language that supports transparency and informed decision-making. Business Partnership and Organizational Impact * Build trusted relationships with senior leaders, property teams, external auditors, and co-sourcing partners to ensure Internal Audit serves as a valued and constructive business partner. * Translate complex audit findings into clear, practical insights for informed decision-making and address risk proactively. * Support special projects, investigations, and advisory engagements that strengthen governance and operational effectiveness or respond to matters as they arise. * Protect and strengthen Loews Hotels & Co's reputation by ensuring strong internal controls, ethical business practices, and sound risk management. Additional Responsibilities * Maintain regular attendance in conformance with standards. * May be required to work varying schedules as needed to support business operations. * Attend/complete all required meetings and training. * Perform other duties as assigned. Your Qualifications Include: * Bachelor's degree in Accounting, Finance, or a related field required; Master of Business Administration or similar advanced degree preferred. * Certified Public Accountant, Certified Internal Auditor, or other relevant professional certification preferred. * Minimum of 12 years of combined internal and external audit experience, including at least 8 years in a management role. * Public accounting experience, preferably with a Big Four firm. * Experience managing Internal Audit functions within a publicly traded company. * Demonstrated success performing audits of varying size and scope and leading audit teams within multi-location, consumer-facing organizations. * Strong knowledge of Generally Accepted Accounting Principles and Institute of Internal Auditors standards. * Experience with Sarbanes-Oxley compliance, internal control frameworks, and enterprise risk management programs. * Proven ability to evaluate complex business processes and succinctly communicate audit results to senior leaders and audit committees. * Experience assessing business risks and evaluating the adequacy and effectiveness of internal control systems. * Understanding of operating dynamics within a consumer facing service business supported by a shared service center and corporate oversight. * Proven track record of improving internal audit functions and strengthening business partnering relationships, rather than simply enforcing guidelines. * Unwavering ethics and dependability. * Ability to balance risk with reward while maintaining an appropriate tone at the top and avoiding unnecessary focus on non-critical audit areas. * Excellent written and verbal communication skills for interactions with staff, senior management, executives, and Audit Committee members. * Strong analytical, organizational, and interpersonal skills with the ability to influence stakeholders across the organization. * Experience leveraging technology and data analytics to enhance audit efficiency and detect anomalies. * Ability to operate effectively in a dynamic and evolving business environment. * Must be willing and able to travel approximately 50-60% of the time. Who You'll Supervise: * Internal Audit Team Members * Co-sourced audit partner resources . Salary range for this position, based on experience, is $208,000.00 to $260,000.00. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionOur Company Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history. Our Code IT’S NOT FITNESS. IT’S LIFE. We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you. Job Overview Equinox Hotels serves the high-performance traveler through a 360-degree luxury lifestyle experience rooted in Movement, Nutrition, and Regeneration. Our brand promise, Substance with Style, defines our commitment to precision, innovation, and elevated service. The Director of Luxury Sales – Leisure & Corporate is a senior-level, on-property sales leader responsible for driving total room revenue across Luxury Leisure and Corporate FIT segments. This role carries primary responsibility for Luxury Leisure production while maintaining strategic oversight of Corporate Travel revenue, including national account negotiations and RFP management. The successful candidate must possess significant luxury hotel sales experience and demonstrate proven success in generating high-ADR, profitable business within a luxury or upper-upscale hotel environment. This is a full-time, on-property position. Remote or hybrid work arrangements are not available. CORE RESPONSIBILITIES Luxury Leisure Sales Leadership (Primary Focus) • Develop and execute a comprehensive luxury leisure sales strategy aligned with annual revenue and ADR goals., • Maintain direct oversight of top-tier leisure accounts, including preferred partnerships and consortia relationships such as Virtuoso and comparable luxury networks., • Cultivate and expand relationships with high-producing travel advisors, international luxury agencies, and high-net-worth clientele., • Drive suite, premium room category, and extended stay production with a strong focus on rate integrity and profitability., • Negotiate preferred partnership agreements and value-added inclusions aligned with brand positioning., • Conduct proactive solicitation efforts including sales calls, site inspections, FAM trips, and participation in key luxury trade shows and sales missions., • Review monthly and quarterly account performance to ensure revenue targets and production commitments are met., • Partner closely with Revenue Management to optimize leisure demand patterns and pricing strategy. Corporate Sales Strategy & National Account Management (Critical Component) • Develop and manage a targeted portfolio of corporate FIT accounts aligned with the Equinox brand., • Lead the corporate RFP process, including management of platforms such as Lanyon and similar systems., • Negotiate rate agreements and production commitments with national and global corporate accounts., • Manage relationships with Travel Management Companies (TMCs) and key regional corporate clients., • Conduct quarterly production reviews and ensure contract compliance., • Identify corporate opportunities that complement leisure demand and strategically support need periods. Revenue Strategy, Market Intelligence & Analytics • Utilize advanced market intelligence tools to drive strategy, including Demand360, Agency360, INFOR HMS, Opera, and Hotelligence., • Analyze segmentation trends, ADR index performance, booking pace, and competitive positioning., • Prepare monthly production reports, forecasts, and strategic action plans., • Maintain accurate CRM documentation and detailed account tracking. Operational & Cross-Functional Leadership • Ensure seamless turnover of confirmed business to Operations for exceptional execution., • Collaborate closely with Reservations, Revenue Management, Front Office, and Marketing teams., • Participate actively in weekly revenue meetings and pipeline reviews., • Serve as a visible on-property leader and brand ambassador within both luxury leisure and corporate travel communities. REQUIRED QUALIFICATIONS (NON-NEGOTIABLE) • Minimum 7+ years of hotel sales experience in a luxury or upper-upscale hotel environment, including at least 4+ years focused on luxury leisure sales., • Direct ownership and performance accountability for top-tier leisure accounts, including Virtuoso or equivalent luxury consortia networks., • Proven success managing multi-million-dollar leisure revenue portfolios, with high ADR and premium room production., • Demonstrated experience leading full corporate RFP cycles, including national account negotiations, rate strategy development, and contract management., • Proficiency in Lanyon, Demand360, Agency360, INFOR HMS, and Opera., • Established and active network within the luxury travel advisor and consortia communities., • Strong financial acumen and analytical skills; ability to interpret revenue, market trends, and competitive data to drive strategy., • Exceptional leadership presence, presentation, and executive communication skills suitable for representing a five-star lifestyle brand. • Experience within a lifestyle-driven or design-forward luxury brand., • International luxury market exposure., • Experience managing suite inventory strategy and premium category mix., • Multi-property or portfolio account management experience. PROFESSIONAL COMPETENCIES • Strategic and commercially driven mindset, • Advanced negotiation and contract management skills, • Polished presentation and executive-level communication abilities, • Data-driven decision making, • Strong business acumen and revenue discipline, • Entrepreneurial and proactive approach to business development, • High level of accountability and execution WORK ENVIRONMENT & EXPECTATIONS • Full-time, on-property leadership role, • No remote or hybrid arrangements, • Frequent local, domestic, and occasional international travel, • Active participation in luxury trade shows and corporate sales missions, • High visibility within both leisure and corporate markets EDUCATION Bachelor’s degree preferred. Equivalent luxury hospitality experience may be considered. EQUINOX HOTEL NY Hudson Yards thrives in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

Job Description Maverick Creative, a Finn Partners company, is looking for a smart, savvy and driven Account Executive to join our growing team in New York City or San Francisco. We are a full-service creative communications agency specializing in travel and lifestyle communications, social media and content creation. We’re a passionate, talented group of go-getters who pride ourselves on a razor-sharp awareness of trends and what’s next. Our clients are the best in the travel biz and include Rocco Forte Hotels, AmaWaterways, TRUNK Hotels, L'Auberge de Sedona, The Shelbourne in Dublin, Antarctic Logistics & Expeditions, and others. We are a welcoming and diverse group who prize creativity, respect, kindness, attention to detail, and a positive disposition above all else. We currently offer the following perks for this role: • Generous time-off policy with extra time off during the summer and office closure between Christmas and New Year’s Day, • Travel and hotel stays, • Travel + consumer discounts (from rental cars to Tiffany’s!), • Complimentary reservations of company house in upstate NY, • Frequent happy hours and team outings, • Wellness subsidy, • 401K, • Affordable, comprehensive health insurance Responsibilities: • Serve as a point of contact for clients and handle day-to-day activities of the account team, client projects and account management to ensure exceptional service to our clients, • Lead client news engine efforts, including developing pitches and securing coverage, working with media on story development, handling incoming media requests, • Cultivate relationships with national, regional, and online media, and with freelancers and influencers, • Identify industry trends and build creative and strategic pitches to support them, • Write structured, persuasive copy; highly skilled in writing in a range of styles including: news releases, pitches, media Q&As and status reports, • Serve as editor and help set direction on development of releases, customer profiles, bylined articles, and other press materials, • Anticipate and proactively offer solutions to senior team leadership for executional issues specific to assigned programs, • Lead monthly and annual reporting efforts for our clients, showcasing “wins,” key initiatives and successes, • Support new business proposals, team brainstorm sessions, and staff meetings, • Maintain current knowledge of news and events regarding our clients, their industries, and their competition: read news outlets; know what is happening in the business landscape of our clients;, • 1-2 years prior experience working in a public relations role; travel or hospitality PR experience is a bonus, but not required, • Bachelor’s degree, • Experience working with traditional and new media, social media and digital campaigns, • Proven experience in pitching and securing stories in top-tier consumer media outlets – including travel, lifestyle, consumer business titles, • Experience in writing and managing client programs and reports, • Strong project management and client relationship skills, • Excellent oral and written communications skills (includes presentation skills, editing skills, and strong attention to detail), • Experience working with Cision, Muckrack and other measurement platforms, • Content creation, photography and videography skills are a plus but not required. Please call these out in your cover letter if you have these skills!, • Ability to work from our offices in NYC or San Francisco at least two days per week, • Valid passport and flexibility to travel domestically and internationally for client commitments when required Anticipated Salary: $63,000 - $67,000; salary commensurate with experience and dependent upon workplace. #LI-DK1 #LI-HYBRID Powered by JazzHR iPz6RChGV7

Job Description The Banquet Captain oversees banquet functions by leading staff, ensuring smooth event execution, managing client needs, and supervising food and beverage service and setup/breakdown. Key responsibilities include reviewing Banquet Event Orders (BEOs), coordinating staff and set-ups, ensuring guest satisfaction, processing payments, and maintaining a safe, clean environment to deliver high-quality guest experiences. Responsibilities Event Leadership & Execution: Supervise banquet staff during events, ensuring efficient and high-quality food and beverage service. Lead the planning, organization, and execution of various events like receptions, luncheons, and galas. Ensure table settings, room setups, and service stations meet BEO and company standards. Client & Guest Interaction: Act as a liaison, greeting clients and guests and promptly responding to their requests. Communicate BEO changes to the catering office and other affected departments. Ensure guest satisfaction by monitoring meal service and addressing any concerns. Staff & Operations Management: Review and interpret Banquet Event Orders (BEOs) to ensure accuracy and proper event flow. Coordinate with banquet staff on set-ups, service, and break-down schedules. Verify and adjust staffing levels for upcoming functions. Provide coaching and counseling to staff, and administer disciplinary action when necessary. Financial & Administrative Duties: Process banquet checks accurately for client payments. Recap daily banquet checks and submit them to Night Audit. Safety & Cleanliness: Maintain cleanliness and organization in all banquet areas and public spaces. Oversee the safe set-up and break-down of functions to prevent accidents. Report any unsafe conditions and adhere to all safety procedures. Required Skills & Experience Experience in hotel banquet food and beverage service. Strong leadership and coaching skills. Excellent customer service and communication abilities. Ability to read and understand Banquet Event Orders. Knowledge of food and beverage service standards, etiquette, and basic preparations. Ability to stand and walk for extended periods in a fast-paced environment. Relevant certifications, such as Food Handler and Alcohol Service, are often required.

Job DescriptionPOSITION PURPOSE: We are seeking a hospitality focused and organized individual to join our team as a Massage Therapist. The Massage Therapist plays a crucial role in delivering the highest standard of care and service to all hotel members and guests. This position involves performing scheduled services to heal and relax guests in a luxurious, private, and peaceful environment. ESSENTIAL FUNCTIONS AND DUTIES: • Greet guests warmly upon arrival and ensure all procedures regarding client care and treatments are completed including consultation forms, up to date medical history, signed consent and detailed client treatment records., • Perform scheduled services to all spa guests, while maintaining excellent customer service and care standards., • Ensure that guests receive an efficient, friendly, consistent, and personalized service., • Monitor, operate and maintain services on Book4time POS system., • Manage guest feedback effectively by communicating and sharing with management or related parties., • Monitor and maintain spa supplies, including linens, beverages, and retail products, always ensuring adequate inventory levels., • Work closely with Spa management to identify, train & development needs and opportunities on an ongoing basis., • Respond promptly and professionally to guest inquiries, requests, and concerns, providing accurate information and resolving issues to the best of your ability., • Promote spa services, packages, and retail products to guests, offering recommendations based on their preferences and needs., • Maintain and organize treatment rooms & equipment to ensure a clean work environment., • Adhere to all spa policies and procedures, including hygiene and safety regulations, confidentiality guidelines, and customer service standards. KNOWLEDGE, EXPIERENCE AND SKILLS, • At least 2-3 years of massage therapist experience or training, preferably in a luxury spa, hotel, or wellness environment., • Active New York State Massage Therapy License is required., • Active CPR certification is required., • Strong interpersonal skills, with the ability to communicate effectively and professionally with guests, colleagues, and management., • Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment., • Ability to work independently and as part of a team, demonstrating reliability, flexibility, and a positive attitude., • Knowledge of spa services, various massage techniques, treatments, and amenities preferred, with a passion for wellness and relaxation., • Proficiency in basic computer skills, including knowledge of scheduling software and point-of-sale systems., • Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required., • Commitment to upholding the highest standards of customer service, professionalism, and integrity. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:, • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects, weighing up to 30 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks. Cipriani is an equal opportunity employer. Powered by JazzHR t1p1RWZqbx

Job DescriptionHeadquartered in New York City, located in the heart of Midtown Manhattan, our Loews Hotels & Co Home Office teams support our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, sales, development, brand marketing, finance, human resources and information technology. . Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * This is a bonus eligible position * Competitive health & wellness benefits, 401(K) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Employee Hotel Rates, other discounts, perks and more What We're Looking For: As the IT Audit Manager at Loews Hotels, you'll be at the forefront of our IT-focused audit endeavors, reporting directly to the Vice President, Internal Audit. This role offers an opportunity to lead and manage Sarbanes-Oxley (SOX) compliance audits over IT general controls (ITGCs) and drive operational IT audit processes, ensuring the integrity and security of our technology landscape. Collaborate closely with the VP, Internal Audit to craft annual risk assessments and risk-based audit plans, leveraging your expertise to identify key areas of focus and opportunity. Further, the IT Audit Manager successfully establishes positive working relationships with key internal and external stakeholders at all levels, including Executive and Senior Leadership, Loews Corporation Internal Audit, co-source partners, and external auditors. Who You Are: * A guardian of ethics guided by principles of integrity, honesty, and respect * A continuous learner who is constantly evolving, mastering new skills, and staying updated on industry trends * A relentless communicator, fostering collaboration to support their colleagues and drive collective success * A natural, effective leader who takes initiative, makes decisions, and motivates others * A quick learner who is nimble in adapting to new situations and thrives in a dynamic work environment * Veterans and military spouses are encouraged to apply What You'll Do: * Perform annual risk assessments to develop the annual risk-based audit plan, evaluating the adequacy and operating effectiveness of internal controls by conducting audits of all business units (i.e., corporate/home office, hotel properties, and the shared service center), communicating audit recommendations to remediate audit issues or concerns identified, and providing IT advisory and assurance services to improve internal controls, operations, risk management, and compliance * Provide independent, objective IT assurance and advisory services to assess, evaluate, and validate the design and operating effectiveness of internal controls, while also adding value towards continuous process improvement opportunities within the organization * Lead and manage the planning, fieldwork, and reporting phases of IT compliance audits (including the review of quarterly IT SOX compliance certifications and completion of annual IT SOX compliance audits as required by SOX 302 and SOX 404, respectively) across the organization * Participate in the Annual Audit Risk Assessment and Enterprise Risk Management (ERM) processes, including understanding standard operating procedures and risk management policies, IT security and governance policies, interviewing key internal stakeholders, reviewing control self-assessments (CSAs) completed by hotel management, and analyzing financial data and information, which will help define annual risk-based audit plans * Share input and ideas towards developing audit risk and control matrices, mapping/documenting processes and procedures (e.g., flow charts and walkthrough narratives), and creating/enhancing audit methodologies and strategies * Perform detailed IT audit testing procedures during the fieldwork phase, while maintaining supporting audit workpapers, and thoroughly documenting any audit results and issues identified * Execute integrated audits consisting of financial, operational, IT, and compliance auditing procedures in collaboration with the Audit Manager * Clearly and timely communicate audit results and significant findings to the VP, Internal Audit, business and process owners, and senior management, and effectively advise on audit recommendations and corrective action plans to remediate issues * Assist with drafting formal audit reports and presentations that will be communicated to the Audit Committee, Executive and Senior Leadership team members and all other related key stakeholders * Partner with the IT Security and Governance team to assess and evaluate all IT general controls (ITGCs), as well as to complete special projects involving Cyber Security, Data Governance & Classification, Service Organization Controls (SOC) Reviews, System Implementations, Payment Card Industry Data Security Standards (PCI DSS) Compliance, etc. * Collaborate with the IT Business Intelligence team to design data analytics for continuous monitoring and automated audit testing by leveraging available analytical tools and resources * Hire, train, coach, and develop new staff and senior internal auditors, as needed * Co-lead and manage internal and external parties (e.g., co-source partners) to conduct planned audits * Coordinate with external auditors for interim and year-end financial statement audits, as necessary * Attend all required training sessions and meetings * Perform other duties as assigned Your Qualifications Include: * Bachelor's in accounting, finance, or IT related field required; Master's degree in referenced fields preferred * A minimum of six years of external or internal audit experience with working knowledge of and skill in applying Generally Accepted Accounting Principles (GAAP), Generally Accepted Auditing Standards (GAAS), Institute of Internal Auditors (IIA) Standards, SOX Compliance Requirements, Cyber Security Framework Standards (e.g., National Institute of Standards Technology - NIST), PCI DSS, etc. * Extensive understanding of internal controls and risks with the ability to recognize significant control issues and risk exposure across the organization * Experience assessing IT risks (including SOX), and evaluating the adequacy, design, and operating effectiveness of ITGCs * Strong understanding of IT security, governance, network, and infrastructure processes and procedures * Familiarity with utilizing data analytics tools to gain full coverage of audit population and automate auditing procedures * Proven track record of successfully managing and leading staff and senior internal auditors to effectively and sufficiently complete audit assignments and timely report on results * Excellent communication skills (verbal and written) in interactions with team members at all levels, including control or business process owners and senior management * Strong interpersonal skills with the ability to effectively develop and maintain positive working relationships cross-functionally with all levels of team members (e.g., Accounting, Finance, Operations, Compliance, Legal, HR, Loews Corporate Internal Audit, etc.) and external parties (e.g., co-source partners and external auditors) * Flexibility to work independently and in a team-oriented environment depending on assignment needs * Combination of Public Accounting (external audit) and Internal Audit experience preferred * IT audit experience at a company within the hospitality, restaurant, and retail industries, preferred * Knowledge of systems and applications such as, Oracle Enterprise Resource Planning (ERP), Workday Human Resources Information System (HRIS), Opera Property Management System (PMS), etc. with the ability to utilize system reports for audit testing and data analytics, preferred * Ability to work a flexible schedule based on business needs * Must be willing and able to travel up to 30% of the time, depending on business needs Who You'll Supervise: * Indirect team members (i.e., senior internal auditors) depending on the projects assigned * External co-source staff auditors, as needed . Salary range for this position, based on experience, is $116,000.00 to $145,000.00. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description About Butler Butler Hospitality serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R to name a few) to increase the efficiency of their food and beverage operations. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels. Read more about Butler: Why Butler? Butler Hospitality is rapidly expanding, creating opportunities for growth within our organization. • Great pay and benefits, • Comprehensive Insurance, • Bonus Structure, • 401k, • PTO Butler Hospitality is looking for experienced Restaurant / Hotel F&B managers and chefs to join our growing organization. If you have a love of hospitality, a love of great hotels, and want to work with a company that is changing the face of foodservice in hotels every day then we want to hear from you. Qualifications: • Two years of management experience required., • Ability to communicate in English both verbally and nonverbally., • Exceptional and professional communication skills, both oral and written., • Food & Beverage Supervisory experience is required., • Must have a good understanding of how the job responsibilities relate to other area of the Hotel and specific areas of the Food and Beverage operations, • Assist with the management all hub employees to include all entertainment., • Must be able to work any shift, any day and long hours when necessary., • Recognized experience in hiring, training and empowering employees who are also held responsible and given consistent feedback., • Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business., • Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy. Physical Demands and Work Environment: • Frequently required to stand., • Frequently required to walk., • Frequently required to climb, balance, bend, stoop, kneel or crawl., • Frequently required to talk or hear., • Frequently required to lift/push/carry items up to 50 pounds. 61CP2cmSre

Job DescriptionJob DetailsPickle Hospitality is seeking experienced FOH Managers at both Jacob's Pickles and Maison Pickle in the Upper West Side We are a unique group of restaurants offering elevated comfort food and warm hospitality. Our philosophy is simply put to care for employees and nurture our guests, while maintaining a welcoming environment. We pride ourselves in making a commitment to our community, while developing strong relationships with local farmers and purveyors. We have strong values we share as a team: • Insight of current trends regarding artisanal food and spirits. A vast knowledge of artisanal food, cocktails and craft beer a strong plus., • Working in a fast paced environment with a relaxed attitude -we support and enjoy each other through it, • Making people feel welcome and comfortable- treat every guest, employee and vendor with respect., • Letting your personal creativity come through-we attract an eclectic mix of staff but we're all down to earth and unpretentious Manager Job Description The candidate must be driven to lead, nurture and motivate a high performing team: • Should have top industry experience and the ability to raise our already high standards of quality and guest satisfaction., • 2+ years of operational restaurant or hotel management experience (front of the house), • Excellent work ethic and dedication to the hospitality industry., • Has and influential philosophy leadership and floor management presence based on mutual respect and organization coupled with strong business acumen., • Lives the hospitality quotient and necessary communication skills. Cultivating and continuously improving guest rapport with new guests as well as our returning guests., • The ability to maintain a calm demeanor under pressure while understanding the principles of People, Product and Process., • Adheres to guidelines with regard to company standards., • Strong computer and reservation/table management skills; Toast, Resy, Hotschedules, • Maintains a clean, safe, hazard-free work environment within area of responsibility, • Certification by NYCDH, Cicerone and T.I.P.S. is a huge plus. Benefits & Perks: Health Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts, The Pickle Hospitality Group is committed to providing a working environment conducive with professional and personal growth. We are now offering management positions at a 40 hour and 50 hour per week level.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role As the Director of Product for Payments, you will own the product vision and execution for Canary's payments platform. You'll operate at the intersection of fintech and hospitality, partnering with payment processors, managing PCI compliance, and delivering secure, frictionless payment experiences across mobile check-in, kiosks, sales and catering workflows, and international markets. If you thrive in a high-stakes environment and love direct P&L ownership of a critical area, this role is for you.Responsibilities • Own the end-to-end payments product strategy across the company. Define the multi-year vision that enables Canary to dramatically expand its Payments business., • Expand payment processor integrations to unblock Sales and Activation globally. Prioritize integrations based on addressable market, enterprise deal requirements, and international needs., • Build and scale payments infrastructure as a platform. Deliver capabilities like card-on-file, tokenization, fraud detection, chargeback prevention, surcharging, currency exchange, and reporting that all application teams can leverage., • Coach for outcomes, build payments domain expertise, and develop technical product leaders., • Orchestrate complex go-to-market motions with Sales, Partnerships, and Marketing. Structure payment processor agreements, enable the sales team on payment capabilities, and close enterprise deals where payments are a gating requirement., • Operate in a fast-paced, high-accountability environment. Make pragmatic build vs. buy decisions, ship MVPs to validate hypotheses, and iterate based on customer feedback and payment data.Qualifications, • 6+ years in product management, including at least 3+ years in payments., • Deep understanding of payment processing ecosystems: acquirers, processors, gateways, tokenization, PCI compliance, interchange economics, and payment methods (cards, ACH, wallets, bank transfers)., • Track record of building and scaling payment products from 0 to 1 and at scale, with measurable business impact (TPV, revenue, margin improvement)., • Experience navigating regulated environments and complex technical integrations with payment processors and PSPs., • Strong product judgment for balancing security, compliance, user experience, and commercial outcomes in payment flows., • Proven ability to drive enterprise deals where payments are a critical component. Experience with Vertical B2B SaaS is a strong plus., • Technical fluency to partner with Engineering on payments infrastructure, API design, event-driven architectures, and fault-tolerant systems., • Comfortable operating in a fast-paced, high-growth environment with evolving priorities and competing stakeholder needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description POSITION DESCRIPTION: The Exclusive Collective is seeking a highly creative, detail‑oriented, and forward‑thinking Social Media Coordinator to join our dynamic team. In this role, you will help shape the digital presence of world‑class luxury travel brands including Exclusive Resorts, Inspirato, and onefinestay by developing compelling content, driving community engagement, and supporting strategic growth initiatives across social and influencer channels. You’ll collaborate closely with our Brand Manager and cross‑functional partners to deliver best‑in‑class creative work, elevate brand storytelling, and keep our brands ahead in an ever‑evolving social landscape. This is an exciting opportunity for a passionate storyteller who thrives in a fast‑paced environment and is eager to contribute to the continued growth of iconic travel brands. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Social Media • Develop content with fresh themes and ideas each month for brands within The Exclusive Collective, supporting both organic social media channels and our paid media agency., • Create content (image, video creation or selection, and copywriting) for Facebook, Instagram, LinkedIn, YouTube, Pinterest, Threads, and TikTok, as well as any new channels., • Work with The Exclusive Collective’s Brand Manager to hone the voice and grow Exclusive Resorts, Inspirato, and onefinestay’s social presence across platforms., • Stay up to date on current travel trends on social media. Activate against culturally relevant and timely content by identifying opportunities to be a part of a relevant conversation around cultural and industry moments to keep the brand dynamic, top of mind, and relevant., • Stay on top of annual holidays and events in our destinations and create content around them., • Bring forward creative ways to drive qualified web traffic from social channels and help facilitate those opportunities., • Execute social media reporting weekly, monthly, and quarterly, • Spearhead UGC and EGC (Employee Generated Content) initiatives., • Deepen community engagement and partner interactions: engage with our hotel partners, Member benefits, destinations, influencers, Member community, and friends of the brand. Influencer Marketing • Review availability for potential influencer partnerships, ensuring requested dates fall within Asset Utilization’s guidelines., • Ensure the onsite teams have all pertinent information, such as swag, shipment tracking information, influencer dietary restrictions/preferences, etc., • Liaise with the legal team on contracts., • Ensure OneDrive and Cloudinary are updated for all social media and paid media materials for the appropriate stakeholders to access., • Work with the concierge team on personalized experiences and amenities., • Manage post-trip expense management, invoicing, and reporting. EDUCATION, SKILLS, AND EXPERIENCE: • You have 2+ years of social media experience., • You’re motivated by a fast-paced, collaborative, and ever-changing social environment., • You’re able to work swiftly under deadlines., • You’re a passionate storyteller with strong writing skills., • You’re a confident, data-driven decision-maker with a sharp eye for detail and a deep understanding and proficiency in Facebook, Instagram, LinkedIn, YouTube, TikTok, Threads, and Pinterest, with an interest in emerging platforms., • You have experience with social publishing and listening tools like Sprout Social., • You have a great eye. You’re a skilled photographer/videographer/content creator familiar with using photo editing/design tools like Adobe Creative Cloud (Photoshop), Figma, Canva, • You have experience using Asana (or a similar tool) to manage content calendars, track project timelines, and coordinate tasks across teams. Our hiring philosophy is based on our core belief that #talentmatters. We look for high integrity people who like to win, support the team, develop others while growing themselves, and are truly passionate about being the best. If you feel this role is a good fit for you, we encourage you to apply.

Job Description Edison Hotel, member of Triumph Hotels is seeking for a Housekeeping Manager to join our dynamic team. Reports To: Director of Housekeeping Position Summary: Through alignment of JRK Best practices and standards, the Housekeeping Manager assists in the Housekeeping Operations by responding to all guest and associate issues resulting in "more than expected" guest service and ensuring all procedures are complete as outlined in the Standard Operating Procedures. Major Duties and Responsibilities: • Provides an issue free work environment through motivation, support, empowerment and development for all personnel., • Proactively strives to build positive working relationships through teamwork and clear communication resulting in win/win decisions., • Ensures that all decisions and resulting actions are aligned with the hotel policy of 100% guest satisfaction producing a high level of service., • Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience., • Proactively participates in the comprehensive sales and marketing efforts., • Performs daily Office duties., • Continually seeks to develop housekeeping policies and procedures to improve the current operation., • Assists in the training and development of all housekeeping associates., • Assists in managing preparation of schedules, payroll and workloads for housekeeping staff ensuring maximum efficiency., • Assists the Director of Housekeeping in the daily management of labor expenses., • Inspects all hotel rooms, public areas, VIP rooms and Showrooms daily to ensure that cleanliness meets hotel standards., • Monitors equipment, furniture, room supplies and general appearance of rooms to ensure all is up to hotel standards., • Monitors inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments., • Works with outside suppliers and linen services as needed ensuring orders are issue free and in line with hotel standards., • Receives and confirms deliveries of supplies and services., • Conducts monthly linen inventory ., • Prepares and follows up on incidents and accident reports., • Communicates with other departments: front office, maintenance, banquets to ensure any outstanding guest issues have been resolved., • Monitors guest complaints and takes corrective action when necessary., • Prepares and reviews daily housekeeping reports., • Leads room heavy cleaning maintenance program., • Records work performed by staff and give feedback., • Prepares and conducts 90 day and annual performance reviews., • Assists in continuously evaluating the performance of housekeeping staff and takes corrective actions when necessary., • Assists in Fire Safety Program as required., • Communicates special requests to management and passes on special instructions to the next shift., • Ability to consistently act in accordance with Company's labor relation's philosophy, strategy and procedures as well as the specific policies and procedures as set forth in the various collective bargaining agreements., • Ensures that associates uphold all services, procedures and communication standards as outlined by Standard Operating Procedures., • Administers required associate reference guide practices such as performance and aptitude reviews., • Trains on and executes all applicable Standard Operating Procedures., • Performs miscellaneous duties and assists General Manager, Assistant General Manager as directed. Leadership Skill Requirements: Consistently demonstrates our established Leadership Competencies: • Vision and Strategic Leadership, • Change Leadership, • Customer Satisfaction and Quality Leadership, • Learning and Development Passion, • Teaming, • Communication, • Associate Satisfaction Leadership, • Accountability Technical Skill Requirements: • Ability to create, implement and analyze manual and automated reports., • Comprehensive knowledge of management strategies and techniques., • Comprehensive knowledge of personal computers and various property specific applications, such as Opera, Word, Excel, Outlook., • Knowledgeable of legal and contractual agreements., • Knowledgeable of all corporate department functions., • Ability to develop and deliver effective training. Other Skill Requirements: • Well organized and detail oriented., • Consistently strives for continuous improvement while ensuring a high level of professionalism., • Creative and innovative thinker who can bring thoughts to actions with speed., • Analytical and expedient approach to problem solving which results in a win/win resolution., • Impeccable follow through with high level of personal integrity., • Strong communication, decision-making, organization and leadership skills. Essential: • Proven team leader with a high level of energy and motivation, • Results oriented with an emphasis on both individual and team accountability., • Experienced in managing an organized labor work force., • Previous management experience, • Highly motivated, • Experience working in a unionized environment., • Front Office experience

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Lead Spa Attache serves as the first and last point of contact in creating a seamless, luxury spa experience. This role is responsible for warmly welcoming guests, expertly guiding them through spa services, packages, and retail offerings, and coordinating all appointments both in person and by phone. Responsibilities include guest check-in/out, payment processing, and retail sales. In a leadership capacity, the Lead Spa Attache supports the Attache team through training, scheduling, product knowledge, and inventory oversight. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide coverage for any operational needs, demonstrating exemplary standards and expectations for each position., • Greet guests warmly, providing tours of the facility and informing guests of available spa services and amenities, using professional verbiage and etiquette., • Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences., • Provide guests with thorough descriptions and guidance on all spa services, treatments and retail products and spa amenities., • Manage guest check-in and check-out processes, ensuring accuracy and guest confidentiality., • Promote, sell, and up-sell spa services, packages, and retail products to guests., • Ensure Spa Attaches consistently deliver exceptional service by utilizing training materials for new and existing protocols, monitor performance, document compliance with service standards and policies, and motivate team for success., • Ensure Spa Attaches are informed of treatments, groups events, and other promotions., • Ensure Spa Attaches maintain a clean and orderly presentation of all retail items., • Ensure Spa Attaches are responsible for their bank and proper procedures required thereof., • Ensure the Spa Attaches maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Reconcile guest challenges and communicates complaints or maintenance issues to Spa Management., • Assist Spa Leadership with Spa Attache schedules, as needed., • Assist with completing inventory, ordering, and end of month reports., • Complete all necessary opening and closing duties., • Perform other duties as assigned., • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Previous Supervisory experience in a luxury spa setting, preferred., • At least 1-3 years’ experience in customer service, spa, hospitality, sales and/or retail., • At least 1 year of luxury retail sales experience., • Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests., • Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services., • Must be polished, professional, and have a strong command of both written and verbal English., • Must possess excellent communication skills and phone etiquette., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off The hourly pay range for this role is $21.00 - $27.00. This rate is only applicable for jobs to be performed at Sisley Spa at The Dominick Hotel. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job DescriptionCompany Description Her Campus Media is the ultimate community-powered Gen Z media and marketing ecosystem, with a portfolio of the largest and most-loved Gen Z media brands and creator communities: Her Campus, Spoon University, College Fashionista, InfluenceHer Collective, Campus Trendsetters, Zfluence, HC Athletic Club, and Generation Hired. Through our community of 100,000+ members, footprint across 2,000+ colleges, and social reach of well over 1 billion, we're unlocking opportunities for the next generation while serving as the one-stop-shop Gen Z marketing partner for the world's leading brands, who come to us to ensure their Gen Z relevancy and devise and power award-winning end-to-end Gen Z marketing strategies and campaigns. About our team: Her Campus Media is made up of passionate, entrepreneurial, ambitious doers who are fired up about cultivating the next generation of leaders and change makers. We are a small (~100 employees) but mighty team of individuals, most of whom identify as women, committed to continuing to build a dynamic and inclusive organization where we want to work. Visit our Careers page to learn more about our culture and what makes us tick at hercampusmedia.com/careers! Job Description The Senior Associate of Sales & Brand Partnerships will directly support the sales and brand partnerships team and leadership to capture and accelerate revenue across Her Campus Media’s Gen Z marketing products. Core responsibilities include 1. Lead generation and New Business, 2. Her Campus Media B2B Communications and Marketing, 3. Client Events and Special Projects 4. Sales Senior Executive Assistant Support, and 5. Sales Operations and Software Support. This is an ideal opportunity for a passionate, experienced, talented, hungry self-starter passionate about building a career in marketing and brand partnerships, captivated by the opportunity to join the leading media portfolio for the next generation. Responsibilities and Duties: Lead generation and new business strategy • Collaborate with manager to align on lists of warm company/rep connections and gather regular (weekly, bi-weekly, or monthly) reporting + outreach, • Fully manage the Advertising inbox alias, • Collaborate closely with each Business Development Representative to build and maintain accurate, up-to-date contact databases., • Keep account lists, leads, and mapping documentation organized and current, • Monitor and track competitor sponsorships across Native, Digital, Social, Influencer, and Experiential channels, • Liasoning with and supporting any lead gen partners with materials and resources (i.e. Marvelous), • Track HCM Live content for external sharing opportunities., • Partner to support B2B efforts including but not limited to HCM’s LinkedIn, Instagram, Partners Newsletter and more, • Conceptualize, lead, and plan various client events from start to finish in key markets and act as the main point of contact on the day of. Events include, but are not limited to, Happy Hours, Nail Nights, and Executive Dinners., • Handle budget tracking, F&B ordering, and decor, • Coordinate invitation strategy, graphics, and text, as well as follow ups and thank you notes., • Ownership of client gifting for special events and holidays. Travel to key markets for key client campaigns or client visits to represent HCM in the field * Assist Sales and Executive teams in booking various appointments and travel (taxi, train, hotel, and air travel) * Coordinate client catering, gifts, entertainment across the sales team * Prepare relevant prep materials for meetings for senior team members. This includes extensive research compiling, note-taking, and competitive intel. Sales Operations and Software Support * Supporting SVP of Sales on management of boostr/CRM * Monthly / quarterly revenue reports including but not limited to category analysis, new vs. returning business, win rate, deal size, and product revenue analysis Qualifications We believe the following will set you up for success in this role. If you don't have all of these qualifications, please still consider applying and tell us more about what makes you a great candidate for this role! We value unique perspectives, approaches, and backgrounds. * 3-4+ years of media industry experience working at a publisher, Gen Z marketing agency, or media company * Experience working within digital, community (influencer), and experiential marketing programs * Exceptional event management and hosting experience for small to mid-scale B2B events, including networking events, happy hours, virtual webinars, conference planning, and more * Past demonstration of crafting and leading B2B communications, including LinkedIn, Instagram, and email marketing * Outstanding communication, presenting, and relationship-building skills with the ability to articulate and pitch clearly and confidently * General understanding of key software and subscriptions, including but not limited to Boostr, Expensify, MediaRadar/Winmo, SellerCrowd, Asana, Mailchimp, LinkedIn, and more Additional Information Salary Range: $70k + Bonus potential Location: Remote, with preferred location in New York, New Jersey, or Boston to help lead events onsite. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate’s skills, experience, and other factors. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. All of your information will be kept confidential according to EEO guidelines. Benefits & Perks * Eligibility for bonus potential * Choice among six health insurance plans * Dental and vision insurance * 401k retirement savings plan with company matching * Flexible PTO and flexibility to work remotely * Extremely generous company holiday policy, with 22+ paid holidays annually including 2 floating holidays * Highly parent-friendly culture, including 15 full weeks of parental leave plus additional 4 weeks of part-time parental leave * Summer Fridays * FSA and HSA offered * Life insurance * Optional short-term and long-term disability insurance * Free One Medical membership offering same-day primary care over video or in person * Free Health Advocate services to help navigate the healthcare system * ClassPass

Job Description Job Title: Front Desk Agent Location: Best Western Plus- Secaucus, NJ Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The Front Desk Agent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome., • Check guests in and out efficiently using the hotel's property management system., • Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail., • Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge., • Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience., • Process payments, maintain accurate billing, and manage financial transactions., • Assist with the coordination of guest services, such as transportation, room service, and special requests., • Maintain the cleanliness and organization of the front desk area and lobby., • Communicate effectively with other hotel departments to ensure guests’ needs are met., • Support the management team with administrative tasks and other duties as assigned. Qualifications: • High school diploma or equivalent; hospitality degree is a plus., • Previous experience in a front desk or customer service role preferred., • Proficient in computer systems, including property management software and Microsoft Office Suite., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: • Ability to stand for long periods and lift up to 25 pounds., • Must be able to navigate the hotel’s premises and assist guests with their luggage when needed. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans., • Opportunities for professional growth and development within the company., • A dynamic and supportive team environment. If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Best Western Plus Secaucus.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Events Server. Are you someone who is passionate about people,driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. As an Event Server at Arlo Williamsburg, you will be expected to have a first-rate knowledge on event services in different styles, from cocktail style events to synchronized plated dinners. During events, your responsibilities will include, but are not limited to: RESPONSIBILITIES AND AUTHORITIES: · Review all Banquet Event Orders (BEOs) to ensure flawless execution of large parties and special events. · Serving canapes and serving food for all services. · Taking food and beverage orders with a full knowledge of our menu. · Bussing and polishing glassware, flatware, and plate ware. · Assist in the cleaning and storage of any and all event items and event spaces. · Ability and experience providing exceptional and quality service to high profile celebrity and VIP clientele. · Assist with the set-up, breakdown & decorations in the event space as needed. · Assist in the cleaning and storage of any and all event items and event spaces. · Respond promptly, professionally, and appropriately to guest and staff concerns. · Maintain a high level of cleanliness and adhere to all sanitary and safety standards. · Foster a welcoming and pleasant atmosphere for dining and entertainment. · Anticipate guest needs and consistently exceed service expectations. · Exhibit dependability by following instructions, responding to management direction, and completing tasks in a timely manner. · Collaborate effectively with the team while balancing individual responsibilities. · Take initiative, demonstrate accountability, and clearly communicate with both guests and colleagues to resolve issues. · Maintain professionalism and composure in a fast-paced environment. · Accurately relay information regarding orders, allergies, and special requests to the Event Captain, Event Manager, and/or appropriate team members. · Handle guest complaints with a positive attitude and promptly notify management whenever a guest is dissatisfied. · Going above and beyond to accommodate requests. Qualifications: · Minimum 2 years' experience in hospitality, preferably in catering or as a server · Ability to learn and quickly present menu items · Ability to carry drinks and glassware on a serving tray · Ability to partner with a variety of individuals including guests, clients, colleagues and managers · Superb organization and listening skills. · Able to work in a team environment and welcome feedback and direction · Capable of standing for prolonged periods of time up to 10+ hours · Lifting and moving venue furniture up to 50 lbs. · Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects · A positive and prompt work ethic · General wine and cocktail knowledge a plus. Salary: $40.00/ Hour

Job Description We are seeking a self-motivated, experienced Hotel night auditor to join our growing organization. In this position, you will keep financial records, prepare reports, update financial information, and assist with front desk duties. You should be familiar with accounting procedures and have experience with Opera Ver 5, Opera Cloud or other computerized property management systems or accounting software programs. This job requires precise attention to detail and customer service skills. Night Auditor Duties and Responsibilities • All front desk duties, including answering calls, directing calls, scheduling wake-up calls, taking reservations, Check in Guest and Check out Guest., • Provide hotel guest assistance by directing request to staff member on duty., • Verify Daily Room Rate before night audit., • Maintain guest/front office ledger, City Ledger, and Deposit Ledger., • Correct and modify inaccurate files and records., • Reconcile account balances and collect payments and/or communicate payment collection., • High school degree; bachelor's degree in accounting, finance., • 2-3 years of proven auditing, accounting/bookkeeping experience, • Experience with computerized property management systems, Opera Ver 5, Opera Cloud, saflok key software., • Excellent computer skills; knowledge of Microsoft Office Suite, • Previous hospitality and supervisory experience preferred

Job DescriptionDescription: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking a Assistant General Manager of Golf. This individual assists the General Manager of Golf in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Assistant General Manager of Golf is charismatic, people-oriented, gets to know Guests on a first-name basis, and is able to develop a proficiency at using our equipment, including our golf simulators. The Head Golf Attendant reports directly to the General Manager of Golf. Responsibilities include the following: • Assist the General Manager of Golf to carry out duties managing facility, • Provide above-and-beyond service to Guests with a friendly face, • Present to open the location in the mornings and weekends to facilitate golf operations, • Proficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintained, • Build relationships within the community, foster loyalty with customers, and encourage repeat business through proactive engagement., • Maintain and organize golf bag storage and all golf equipment, • Maintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targets, • Build the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses., • Display attention to detail by actively checking in with Guests throughout their booking, • Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering items, • Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns, • Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness, • Passion for the game of golf, • Hospitality, hotel or golf course/club, or sports management experience preferred, • Exemplary communication, time management and organization skills, • Upbeat energy and enthusiasm and a positive attitude, • Ability to think on your feet and manage customer expectations, • Ability to work in a fast paced environment, • Availability to be present in the space primarily mornings/afternoons, including weekends/holidays, • Health, Dental, and Vision insurance*, • Short-Term Disability*, • Accident and Critical Illness Insurance*, • 401(k) * Pay: $66,300 -Bonus Eligible ($74,500 / yr expected compensation) Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements:

Job Description JOB TITLE: Front Office Ambassador REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands-on experience in the hospitality industry. Under the guidance of the Guest Relations Manager, the Guest Relations Agent will gain valuable insights into the world of guest relations, ensuring that every guest's stay is exceptional. This role provides a platform to learn, grow, and make a significant impact in the luxurious environment of the hotel. Objectives: Guest Satisfaction: Assist in providing a seamless and personalized experience to guests, aiming to exceed their expectations and ensure their satisfaction. Operational Systems: Computer skills to learn and navigate SAP to assist with room allocation, upgrade, updating notes. Operate email and manage the Guest Review Management (Review Pro) /Incident Software (HUB). Concierge Services: Assist guests in providing information, recommendations, and booking services for guests, ensuring they have access to the best local experiences. Communication: Speak with others using clear and professional language; answer telephones using appropriate etiquette. Enhance communication skills by interacting with guests, addressing their needs, and ensuring prompt resolution of any issues or concerns. Problem-Solving: Develop the ability to quickly identify and resolve guest complaints or issues to maintain a positive atmosphere. Cultural Awareness: Gain a deeper understanding of cultural sensitivities and expectations to ensure international guests feel comfortable and respected. VIP Services: Support the special needs of VIP guests, including creating VIP Arrivals list and arranging / assist with delivering amenities, reservations, and personal touches to create an unforgettable experience. Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays. Property Knowledge: Acquire in-depth knowledge of the hotel's facilities, services, and local attractions to provide guests with accurate information. Team Collaboration: Work closely with various hotel departments, such as Front Office, Housekeeping, F&B, and Engineering to coordinate guest requests and ensure a seamless stay. Develop and maintain positive working relationships with others; support team to reach common goals.

Job Description United Security Services, Inc. is a nationwide fast growing company with many opportunities for growth and advancement at our New York region. We are security professionals with rewarding careers that provide hospitality-focused training to give sense of purpose. Once on board we offer medical, dental, visual, and PTO benefits 30 days after working on a full-time basis, employee discount perks, and so much more. Be the STAR to deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and seek to hire people who care about our clients and about the businesses and facilities in which they serve. We are currently in search of Fire Life Safety Directors with Luxury Hotel experience; Are You That STAR?! Job Responsibilities • Monitor guest areas for unauthorized people, suspicious activity and/or any discrepancies., • Remain attentive to any abnormalities, all of which include any form of safety hazards, and emergency cases. Emergency response (i.e. fire, police, ambulance work force) should be reached in the event of any irregularities., • Direct and assist in emergency procedures, ensuring that the fire safety plan is executed accordingly., • Assure that all fire and safety systems, including fire alarms and smoke detectors are functioning; report any defective systems as needed., • Guarantee that information is neatly and appropriately recorded into to all log books in accordance with NYC Fire Code., • Ensure that Security Guards are present for their scheduled shifts and located at their designated post, • Ensure Security Guards are in full uniform, comply with post orders, and company policy., • Assist with any needs or requests hotel guests may have., • Maintain a hospitable and safe environment for all guests and hotel personnel., • High School Diploma or equivalent., • A valid New York State Security Guard License., • Minimum 2 year experience as Fire Life Safety Director required., • Valid Z89/F89 Fire and Life Safety Director COF., • All NY State required Security annual training certificates must be up to date., • Verifiable prior Security Supervisory experience preferred., • Previous hotel experience preferred., • Basic Computer knowledge (E-Mail, MS Office, Internet)., • Must submit and pass a drug screening., • Flexible availability preferred. EOE/Minorities/Females/Vet/Disability* United Security Services, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce. United Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!

Job DescriptionDescription: Senior Designer, Construction Administration & Technical Delivery Lead. SUMMARY • A highly experienced, hands-on professional specializing in the technical execution and project delivery of industry-leading interior hospitality projects., • While experienced in all project phases, this role is initially focused on serving as an AvroKO Senior Designer for Construction Administration or various projects. This does not preclude the designer from working on projects in different phases., • The successful candidate will be responsible for technical documentation review, overseeing RFI and submittal processes, conducting detailed site visits and reporting, and ensuring rigorous adherence to design intent during field execution. The Senior Designer reports to the Design Manager and may occasionally report directly to a Director, depending on project scale and complexity. CORE RESPONSIBILITIES EXECUTION (CONSTRUCTION ADMINISTRATION) Hospitality Interiors • Acts as an AvroKO senior designer for Construction Administration, with a focus on technical oversight, problem resolution, and protecting the design intent., • Partners with the Design Manager to ensure all construction administration tasks conform to AvroKO’s standards and requirements specific to each project phase., • Leads the team in performing comprehensive CA services, including:, • Responding to RFIs and interpreting contract documents to ensure design intent is met, providing necessary technical clarifications., • Reviewing submittals, substitutions, and field conditions for conformance with the approved design., • Creatively and autonomously resolving design problems and issues that arise during construction to maintain design integrity., • Attending and reporting on field visits and design-critical mock-ups., • Conducting punch list walk-throughs and supervising staff's preparation of the punch list. As a senior designer at AvroKO, other general responsibilities include; • Serves as a key project point of contact, managing technical communications and coordination between our project teams and clients, consultants, and General Contractor, ensuring clear alignment on project scope and quality objectives, with particular emphasis on preserving design intent and ensuring integration of technical requirements on their projects and constructability., • Leads the preparation and timely delivery of technical documentation and deliverables per project contract and AvroKO’s standards, ensuring rigorous internal quality assurance of the work product. This is a hybrid role located in New York, NY (3+days/week required in-studio)Y (3+days/week required in-studio) EEO Statement AvroKO is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity and gender expression), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factor. Requirements: Experience & Application of Design • Advanced proficiency in the application of design principles, materials, finishes, color palettes, and FF&E, informed by professional practice in high-end, bespoke interior hospitality design., • Demonstrated professional presentation skills (graphic, written, and spoken) with the ability to articulate design logic and technical feasibility to the broader project team and client., • Advanced proficiency in industry-standard interior architecture design processes and all practical/technical aspects of each project phase, from start-up to construction administration and project closeout., • Competent and experienced in the delivery of professional design presentations and coordination with Clients, Operators, end users, and consultants., • Proven experience in managing design teams and overseeing project delivery from a technical perspective., • Proficient at managing one's own time, as well as the time of other designers and interns; capable of setting clear, technical priorities for project work., • Excellent organizational skills with a strong attention to detail. Outstanding written and verbal communication skills for project management and capacity for technical oversight and quality control of others' work., • AutoCAD - Current edition. Revit a plus but not required., • SketchUp and Enscape. Rhino or 3DS Max is a plus but not required., • Adobe Creative Suite., • Google Suite and Microsoft Office., • Minimum Bachelor's Degree in Interior Design or Architecture. Master’s degree a plus., • Over 8 years of post-graduate design experience with significant experience in high-end, bespoke hospitality design restaurants and hotels., • Excellent knowledge of hospitality-specific project requirements across food & beverage, hotel, and residential project typologies., • Must be legally able to work in the United States and able to work in the New York City office at a minimum 3 days a week. Travel to job sites locally and interstate is required., • The base salary range will be estimated between $100,000 - $125,000 plus benefits and contingent on relevant experience and abilitie

Job Description Job description: Job Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service while ensuring the safety and security of the premises. This role requires a blend of hospitality skills and security awareness, making it essential for candidates to possess strong conflict management abilities and relevant experience in security or law enforcement. Duties • Greet guests warmly and assist with check-in and check-out processes., • Monitor surveillance systems (CCTV) to ensure the safety of guests and staff., • Respond promptly to guest inquiries, complaints, and requests, utilizing conflict management skills when necessary., • Maintain a secure environment by enforcing hotel policies and procedures related to loss prevention., • Provide first aid assistance when required and ensure proper reporting of incidents., • Collaborate with law enforcement or military personnel as needed for guest safety., • Conduct regular patrols of the property to monitor for suspicious activity or potential security breaches., • Previous experience in a front desk or customer service role preferred., • Background in law enforcement, military, or security is highly desirable., • Knowledge of first aid, CPR, and conflict management techniques is a plus., • Familiarity with surveillance systems (CCTV) and loss prevention strategies., • Strong communication skills with the ability to remain calm under pressure., • Excellent problem-solving abilities and attention to detail.

Job Description Job Title: Senior Room Service / Stewarding Manager (BOH Manager) Reports to: Executive Chef Department: BOH POSITION OVERVIEW: We are seeking a seeking a highly motivated and experienced individual to join our elite team as Room Service & Stewarding, BOH Manager. This position is responsible for overseeing the efficient and smooth operation of our room service department and stewarding team. Ideal candidates will have a background in hospitality, strong leadership skills, and a passion for delivering exceptional quest experiences. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES • Manage, coordinate, supervise and direct the daily operations of the Room Service Department and Stewarding Team., • Ensure the highest level of service is provided to guests, maintaining the hotel's standards of excellence., • Monitor effectiveness of workflow & sequence of service during service periods and provide hands-on support as and when required., • Control and maintain revenue and payroll budgets & expenses with cost minded organizational skills; manage food, labor, and other controllable expenses and work to meet profit objectives., • Ensure food safety procedures and guest relation policies and procedures are being executed., • Provide constant coaching and counseling to employees to ensure their capability to meet the needs of the guests and the organization., • Clever scheduling of employees as per operational needs ensuring strict overtime handling and accuracy in payroll execution inclusive of cleaning schedules for all BOH & event spaces, • Responsible for ensuring the availability of resources such as labor, equipment, and products., • Responsible for all front of the house service, to include daily operations, interdepartmental communication, and training of staff., • Attending all F&B meetings inclusive of BEO (Banquet Event Order) meetings; administrative tasks and reporting, • Confer with department heads concerning banquet arrangements for food service, equipment, and extra employees., • Promote a positive and respectful work environment., • Maintaining a high standard of sanitation throughout the Stewarding areas; execute and supervise the cleaning of the BOH during and after functions, • Maintaining all equipment to a high standard, i.e.: dishwashers, burnishes, etc., and reporting any maintenance defects, • Candidate must have a minimum of 4 years management experience in Food & Beverage and/or a luxury restaurant., • Candidate must have prior experience managing 40+ team members., • Previous experience in a union environment is preferred., • This position requires exceptional verbal and written communication abilities., • Full knowledge of Food, Wine, Inventory Management, and Food & Beverage cost maintenance is a must., • This position calls for the ability to work flexible hours, including AM/PM/Late night/Weekends., • Must have supervisory experience in a high-volume hotel, with both Restaurant and Banquet facilities, • Strong leadership, communication, organizational and computer skills required NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: • Must be able to stand and walk for extended periods of time, • Must be able to exert force to push carts, move furniture, and lift heavy objects, • Must be able to operate cleaning equipment such as vacuum cleaners and floor scrubbers, • Must have good vision and hearing to communicate with guests and staff effectively, • Must have a good sense of smell to detect any odors or cleanliness issues in the hotel, • Must be able to taste food and beverages to ensure quality and presentation meets standards. JOB LOCATION: On-Site Only

Job Description Sartiano's Mercer Hotel, 147 Mercer Street (Prince Street) Sous Chef Job Description Responsible to: Executive Chef About: Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restaurateur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The executive chef: Chef Chris Lewnes, a Brooklyn-born Italian American, grew up surrounded by the flavors and aromas of Italian American cuisine in central New Jersey. After attending Rutgers University and earning a degree in journalism, Chris decided to embrace his love for cooking and pursue a career in the culinary arts. After graduating from the Institute of Culinary Education, in New York City, Chris took a position as Chef de Partie at Batard. Mentored by Chef Markus Glocker, he honed and developed his skills in classic French technique and gained experience cooking in fine dining. After two years at Batard, Chris was asked to join Chef Glocker as a sous chef at Keith McNally's Augustine restaurant in the Beekman Hotel. When the pandemic forced Augustine to close its doors permanently, Chris took the opportunity to take the next step in his career. He landed a job working as the Chef de Cuisine at American Brass in Long Island City. Three years later, Chris felt he was ready for a bigger role and the chance to bring his own creative vision to the table. As fate would have it, Chris was approached by Chef Alfred Portale with the exact opportunity he had been waiting for: the position of Executive Chef at Scott Sartiano's namesake restaurant, Sartiano’s in The Mercer Hotel. Chris is excited to work alongside Chef Portale, a pioneer of New American cuisine, in a legendary location, and finally get the chance to share his love for Italian American cuisine in New York. The Role Works alongside head chef to manage daily kitchen activities, including overseeing staff, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking. Provides meal quality and consistency by following designated recipes. The Responsibilities: * Leads kitchen team in Chef's absence * Provides guidance to junior kitchen staff members, including, but not limited, to line cooking, food preparation, and dish plating * Oversees and organizes kitchen stock and ingredients * Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance * Keeps cooking stations stocked, especially before and during prime operation hours * Hires and trains new kitchen employees to restaurant and kitchen standards * Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns * Supervises all food preparation and presentation to ensure quality and restaurant standards * Works with head chef to maintain kitchen organization, staff ability, and training opportunities * Verifies that food storage units all meet standards and are consistently well-managed * Assists head chef with menu creation * Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing * * Ensures the efficient operation of food production of areas he/she is put in charge of by the Executive Chef * Participates in analyzing cost and quality of food production, knows to manage within a set budget and adheres to time management * Train safe work habits and alert the staff to notify the chef on duty of any dangerous or unsafe places in the work area at once * Responsible to implement and maintain all standards set by the Company; establishes the manner and means to train staff according to standard * Produces and maintains the highest food quality and controls for all food products served in all areas * Is instrumental in assuring the highest health, sanitation and safety standards necessary in food handling and overall cleanliness * Guarantees that menus, recipes, methods, pictures and specifications given by the Executive Chef are followed * Checks all food outlets and food displays for creativity, quality, cleanliness and food safety * Assures timely set up, schedules well trained cooks in all areas in proper uniform * Ensure teamwork and proper communication with the front of house staff * Ensure that guest and members requests are accommodated when and where possible * Works with Events department on a regular basis regarding menus, food preparation, food costs, ensure that quality food service and product is delivered * Delegate daily tasks to staff to ensure smooth operation and service * Shares the overall responsibility of proper storing procedures, food orders, food cost, equipment, sanitation and hygiene to Company and NYS standards with the Executive Chef * Ability to do staff schedule, payroll, and other administrative tasks as required * Performs other duties as assigned by supervisor/manager Qualifications & Disposition * High school diploma or equivalent * 3+ years experience in a related position * Strong knowledge of NYS sanitation regulations * Ability to work independently with minimum supervisor * Ability to communicate effectively both written and verbal * Individual must possess a good work history and stability * Excellent cooking skills * Experienced in training subordinates in large quantity food preparation and excellent knowledge of quality food operations * Has the ability to taste all foods to assure correct preparation * Product cost and quality conscious Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. On a leafy stretch of the Upper East Side, just moments from Central Park, a New York icon returns. Once a discreet address, The Surrey has been reimagined as a Corinthia hotel, where Manhattan glamour is paired with considered design, warm hospitality and a deep connection to its neighborhood. Rooted in heritage and attuned to the present, The Surrey, A Corinthia Hotel invites a new generation to experience the Upper East Side with the ease of a local and the elegance of a classic The Surrey, a Corinthia Hotel is seeking to recruit a Guest Service Attendant for the front service of The Surrey, A Corinthia Hotel. The Guest Service Attendant plays an important role to ensure the smooth check in and checkout of guests and to maintain and exceed The Surrey, A Corinthia Hotel standards. The Guest Service Attendant will also assist in achieving goals and targets set, while maintaining and building on the reputation of the Hotel. Summary of Responsibilities • Supports the hotel operation in times of demand., • Maintains effective communication within the department and ensure that the Front Office Managers are kept well informed of any problems/queries that have arisen., • Liaises with other departments to ensure good communication and offer support., • Check in and checkout within the Hotel specific requirements, • Takes a proactive approach to the door activities, anticipating potential opportunities i.e. jogging suggestions/directions., • Greets and maintains an excellent working relationship with guests/clients and colleagues., • Ensure the management of guest luggage (arrival/departure and storage) is recorded with the appropriate labelling., • Ensure appropriate reception of guests on arrival by limousine at hotel entrance is carried out., • Maintains a good working relationship with local taxi drivers., • Ensure a high level of local knowledge with regards to nearby streets, attractions, shops, amenities etc. Requirements:, • Minimum 3 years within hospitality., • Written and verbal fluency in English. Fluency in another language an advantage., • Knowledge of property management systems (e.g. Micros/Fidelio, Opera, toast, etc.)., • Degree/Diploma in Hospitality Management or Tourism (desirable).

Job Description Position Title: Regional Director of Operations Salary: $160,000 - $175,000 Other Forms of Compensation: Bonus Plan Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary The Google Food program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. The Google Food program’s mission is to inspire and enable the Google community members to make food choices and enjoy food experiences that support them in being their best. Based on the program’s vision and mission, the Google Food Team has developed a clearly defined strategy that puts a strong emphasis on collaboration, innovation, the Responsible Business framework, and Behavioral Economics. The Operations team exists to support the global Google Food program and its values both to Googlers, and to the vendor partners. The NYC Regional Director of Operations will oversee the NY region of the Americas Portfolio Role Summary: The NYC Regional Director of Operations is the key partner to the Google Food Team for strategy, program development, financial management, opening new business, and defining a culture of excellence in the service and experience of the operation. Specifically, this position oversees culinary, cafe, food spot, catering in partnership with the other Line of Business owners. The role also partners with the support functions, such as procurement, HR, Finance, MCE, Culinary, Business Excellence and both workplace and food safety to deliver on program expectations and goals. Identifies, motivates, trains, develops and directs managers to deliver exceptional results and accomplish goals and projects. The NYC Regional Director of Operations will focus on all aspects of the Google Food program in a specific region in order to support operational excellence. This position reports into the Americas RVP and will leverage their strong business knowledge, culinary, hospitality and people management skills to deliver positive results for all aspects of the Food Program. The great things you will be expected to do: • Is a key stakeholder with our partner and all teams to operationalize the food program, • Designs, manages and owns the overall experience, • Drives a culture of excellence throughout the business, • Has a passion for quality food preparation and taste, • Oversees all partner, sector and Compass driven initiatives, • Manages and mentors toward business goals, ensuring the maturation and training of senior management, • Monitors and manages all financial responsibilities, • Ensures all sector and Compass employee guidelines are implemented and adhered to, • Creates a culture of Food and Workplace Safety, • Communicates with everyone with honesty and integrity, • Ensure teams work within budget while maintaining program standards, • Meets all timelines for quarter and year-end reports given by our partner and Sector Employer Minimum Qualifications • Minimum of four (4) years college education. A minimum of 10-15 years of industry experience in place of a degree., • Minimum of 5 to 7 years management experience supervising senior managers, • Multi-unit restaurant or hotel experience a must, • Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation, • Ability to effectively communicate, motivate and interact with all levels within the organization, • Strong passion for great food and hospitality, • A proven track record as an innovative and financially responsible manager, • Experience in R/D, operations, or concept development a plus, • A proven track record of leadership, • Proven industry contacts and relationships that can be leveraged in networking and recruitment of other team members, • Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy, • Proven coaching and teaching skills with peers, individuals, and teams, • Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Google Food Brand, • Maintain a positive attitude under pressure and motivate team, • Ability to maintain confidentiality, • Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint, • Stand, talk or hear, and taste or smell., • Walk, use hands or fingers, handle or feel; stoop, kneel, crouch, or crawl., • Specific vision abilities required, • Ability to read, understand and speak English to perform essential functions of the jobLeadership behaviors (Compass internal values), • Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in own judgement and decisions and responds quickly under pressure, • Openly share and co-create – Delegates tasks to develop others, • Passion for Quality – Takes personal responsibility for correcting customer service problems, consistently sets demanding performance expectations and sets priorities to maximise benefits, • Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organisation, • Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in ethical and socially responsible manner., • Takes Responsibility and making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1514560 Restaurant Associates Michael Abbey [[req_classification]]

Job Description The candidate must be driven to lead, nurture and motivate a high performing team: • Should have top industry experience and the ability to raise our already high standards of quality and guest satisfaction., • 2+ years of operational restaurant or hotel management experience (back of house), • Excellent work ethic and dedication to the hospitality industry., • Has an influential philosophy leadership and management presence based on mutual respect and organization coupled with strong business acumen., • The ability to maintain a calm demeanor under pressure while understanding the principles of People, Product and Process., • Adheres to guidelines with regard to company standards., • Maintains a clean, safe, hazard-free work environment within area of responsibility, • Have previous high-end Restaurant experience, • Catering/Banqueting background a plus, • Produce accurate recipes and photo specifications for new dishes implemented on menus., • Provide a quick and efficient service at all times and be flexible as and when required., • Maintain good working relations with your team and all other members of staff in the kitchen., • Take ownership for kitchen cleanliness at all times., • Take ownership for correct portion control and that wastage is kept to a minimum and to ensure that correct stock rotation is evident within the kitchen., • Pro-actively monitor, food purchases, food wastage, stock rotation and levels on a daily basis to ensure the monthly food cost budget is achieved., • Take ownership for fresh food and dry store orders on a daily basis. All orders are to be submitted after checking current stock levels and are to be in line with business needs., • Conduct and co-ordinate the daily order of fresh food produce for the entire kitchen in line with business needs., • Take ownership for presenting new ideas for menus, presentations and working practices to Upper Management., • Certification by NYC DOH is a MUST!, • Must have a flexible schedule and available to work nights and weekend

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent(Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. * Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. * Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. * Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionThe Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Position Type and Expected Hours of Work This is a full-time, overnight position. Flexible schedule necessary, including holidays and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the airline partner, providing support, guidance and training., • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.Competencies, • Knowledge of airline crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Other Duties Duties, responsibilities and activities may change at any time according to business needs. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR ttR9v4AlVY

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • $24.50 - $25.50 Per Hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.