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Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Well established NYC based firm with an extensive track record of success in the development and acquisition of office, residential, retail and hotel properties has an immediate need for a Non-Union Commercial Building Superintendent with at least 5 years of experience with thorough knowledge of building systems & equipment/procedures, strong staff supervision & administration skill as well as troubleshooting and analytical skills. General Shift Time: M – F 8AM-5PM Super should be well-rounded in all mechanical systems, specifically: • water cooled VRF system with DOAS Must be proactive and have experience in building management principals with the ability to direct & supervise staff, inspect the building/building systems, and recognize & address issues before they arise as well as interact with tenant/management in a professional manner at all times. Ability to adapt and perform in a fast-paced environment, quickly and thoroughly become familiar with all entire building, building systems, and protocols. Enforce and uphold all building protocols, rules, and regulations. Perform all duties in a professional workmanlike manner. Able to work under minimal supervision & directly with supervisors. Ability to review and interpret work orders, operating instructions, diagrams, building plans, and mechanical equipment drawings. Experience with building systems including HVAC systems, fire protection systems, security/access systems, elevators, BMS, work order systems, etc. Experienced performing all handyman skills such as, but not limited to plumbing, electrical, HVAC systems, lighting, carpentry, drywall, plastering, door/lock repair, etc. Available to respond to emergencies on a 24/7 basis. Flexibility a must for evenings, weekends, holidays, unscheduled shifts, and special assignments as determined by the needs of the business. Must have excellent verbal, written communication skills and basic computer skills Strong work ethic, reliable, punctual and dependable Hourly Pay Rate: $43/hr Pay rate with FLSD Certification: $45/hr Full Time with benefits including: · Medical · Dental · 401K · Transit check · Paid Time Off Please submit resume with cover letter. High School Diploma/GED required. Applicant must pass a drug screening. Job Type: Full-time Pay: From $43-$45 per hour Powered by JazzHR J7vi0R9y2w

Job Description Are you someone who loves providing exceptional hospitality to both your guests and your staff? Are you a natural leader with a coach's mentality? Do you have a talent for creating regulars? Do you sweat the details and take ownership of your work? Castell Rooftop Lounge 260 West 40th Street inside of the Marriott AC Hotel on the 21st floor. At Castell Rooftop Lounge, we're in the business of taking care of people--and this ethos begins with our employees. We are currently seeking an energetic General Manager. This position is perfect for you if you have a dynamic floor presence, excellent leadership skills, meticulous attention to detail, and a genuine interest in others. In this role, you will provide guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will ensure that the restaurant meets or exceeds its financial targets and overseeing the restaurant's preparedness for daily service and DOH inspection readiness. What we're looking for: • Relevant management experience in a similar role in a craft cocktail bar or high-end establishment, with a background in beverage management., • Desire and motivation to work with a lot of energy and positivity, • Proficient in managing beverage inventory, tracking product usage, and implementing cost-control measures to optimize stock levels and minimize waste., • Sufficiently technically savvy with proficiency with key systems and IT infrastructure (OpenTable, Toast, Restaurant 365, Dolce), • Food Handler's Certification from the Department of Health, • Proficient in Microsoft Office and Excel, • Ability to organize, prioritize, and plan ahead, • Understand and support managing financial implications of operational decisions, • A good sense of humor, • Work with great people who love hospitality, • Competitive salary based on experience paid weekly, • Flexible scheduling, • Benefits include medical, dental, vision, disability, life, and supplemental options, • Paid time off and discounted meals, • A strong company culture with high standards Evocative of the 1960s, with a bit of a Mad Men vibe, Castell’s beverage menu celebrates the iconic Martini and its various incarnations. Creative cocktails are based on the classic drinks of yore, served up with a twist of trend. A selection of reimagined tapas complements the dynamic list of mixed drinks, beer, wine and non-alcoholic spirits. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law.

Job Description JOB TITLE: General Manager REPORTS TO: Vice President of Operations or Regional Operations Director SUPERVISES DIRECTLY: Property Executive Committee Members SUPERVISES DIRECTLY OR INDIRECTLY: All property associates, vendors, consultants, service providers Purpose for the Position: To supervise the overall operation, sales and marketing, and fiscal operations for the hotel. Duties include but are not limited to, physical asset management and upkeep, ensuring the highest standards of sanitization and cleanliness are accounted for throughout the hotel, budgeting; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies; yield management in manners that maximize the revenue generation and resulting profits; motivating and retaining associates; communications with management company and ownership and any other duties required for the day-to-day management and oversight consistent with the expectations for any first-class hotel operation. Essential Responsibilities: Provides professional and courteous service at all times. Revenue Management: • Provide the Revenue Management Department with information that includes a market analysis of competitors’ rates by market segment for weekday and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate., • Support sales efforts as directed by the Vice President and the Corporate Sales staff., • Ensure that sales, front office, and reservation staffs are kept informed of rate structure and know how to implement yield management policies and procedures. Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures. Train front desk staff to successfully perform selling techniques and procedures for current promotions., • Be able to produce the annual budget by forecasting changes in operating expenses and labor cost., • Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses in accordance with energy management and building operations standards., • Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP and NOI (EBIDTA). Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences and adjust spending to eliminate variances., • Protect the Company’s financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administer company policies and procedures for protecting the safety of guests and associates., • Receive satisfactory scores for internal audits and take action to correct any deficiencies., • Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.)., • Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Directly handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Directly respond to guest complaint letters and comment cards in accordance with company standards., • Manage the 100% guarantee process (if applicable) in accordance with standards and eliminate service issues that result in repeated invocations of the guarantee., • Manage the franchise frequent guest program (guest rewards program) in accordance with franchise/company policies and procedures., • Recruit, select, train, motivate and manage associates to deliver guest services and quality products that will lead to achieving goals for revenue and profit., • Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of associates. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages., • When assigned potential management candidates and trainees, train and develop these candidates in accordance with Human Resources programs and guidelines., • Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest., • Ensure a satisfactory guest experience and protect the Company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards., • Provide input to the annual capital budget (CAPEX), then manage the implementation within company guidelines and fiscal parameters of owner approved plan and budget. All CAPEX plans must consider franchise standard compliance, safety and security for guests and associates, projects providing profitable returns on investment., • Manage the preventative maintenance and quick fix programs in accordance with company standards. Equivalent experience is acceptable. MINIMUM EXPERIENCE: 3-5 years as a General Manager or 5 years as Assistant General Manager in a first-class hotel operation. MINIMUM SKILL REQUIREMENTS: • Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access., • Must have effective oral and written communication skills., • Must have good analytical skills and decision-making ability., • Must be physically and visually able to utilize the computer., • Must be able to sit or stand for long periods at a time., • Must have excellent verbal and written communication ability., • Flexible in work hours/days. Must be able to travel. Physical Demands: Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken based on analysis of data; executing determination and/or reporting on events. People: Negotiating: Exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment regarding attainment of standards or in selecting appropriate tools, objects or materials. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Description Position Title: Vice President of Operations Reports To: Senior Vice President of Operations Salary: $165,000 - $175,000 Other Forms of Compensation: Bonus Plan Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary Join us as the Vice President of Operations (Restaurant Services) overseeing locations including premier cultural centers, museums, and performing arts venues where are hospitality programs include a la carte fine dining restaurants, cafes, coffee bars, intermission bars and catering. The VP of Operations plays a pivotal role as a strategic partner to the Restaurant Services Team. They collaborate on strategic planning, program development, financial management, and fostering a culture of excellence. This role encompasses overseeing all operational aspects and critical support functions while also focusing on team development. Focus Areas: The core focus areas of this role encompass developing and aligning objectives among R/A, and the client portfolio. Additionally, it involves setting and maintaining high operational standards through the application of extensive business, culinary, and hospitality expertise. Core Responsibilities: 1. Revenue and Profitability Leadership: • Achieve financial targets and plan for business growth., • Cultivate a proactive sales culture., • Ensure operational efficiency and client satisfaction., • Identify sales opportunities and present growth plans. 2. People, Performance, and Culture: • Foster a culture of growth, recognition, and accountability., • Build a high-performing team aligned with Core Values., • Establish a performance culture around culture, guests, clients, and financial objectives., • Attract, develop, and retain top talent. 3. Innovation, Operational Excellence, and Safety: • Promote company policies and compliance., • Create a data-driven, innovative culture., • Support Team Members' market understanding., • Improve staff and community well-being. Minimum Qualifications: • Bachelor's degree or equivalent experience., • 5+ years of senior management experience., • Multi-unit restaurant, corporate dining, or hotel experience., • Strong problem-solving, communication, and leadership skills., • Passion for food and hospitality., • Proven financial responsibility., • Proven coaching and teaching skills., • Proficiency in budget management., • Familiarity with business scaling and change management. Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1458688 Restaurant Associates Michael Abbey [[req_classification]]

Job Description Ronald McDonald House New York is looking for a Family Room Associate to support our satellite centers in partnering hospitals. While this role’s main hub will be the NYC Health + Hospitals Montefiore Family Room, there will also be opportunities to support our other locations in Brooklyn, Queens, and Manhattan, as well as our Wellness Center at our main location on the Upper East Side. The Family Room Associate serves as a key component of the Programs team to advance the organization’s mission to serve and increase community knowledge and engagement. The pay for this role will be $24 per hour. This will be fully onsite for the following schedules: Essential Functions: • This individual is accountable for all Family Room operations, including the development and implementation of programs and services, assisting and supporting guests, and facility maintenance in accordance with established policies and operating procedures. In collaboration with hospital volunteer programs and RMH-NY Volunteer coordinator., • As an extension of Ronald McDonald House New York, this individual will represent the organization and will work closely with the House team and hospital management., • Uphold policies concerning eligibility of people permitted to use the Family Room. Imperative to maintain communication with key medical staff and relevant personnel as well as parents/legal guardians of pediatric patient., • Responsible for enforcing operations, procedures and policies, • Be consistent with the mission of RMH-NY in providing support and service to guests in specific pediatric departments: NICU, PICU, Pediatrics, Behavioral Health, • Establish and maintain effective relationships with key stakeholders including families, donors, hospital management and other RMH-NY internal key relationships, • Go to or call PICU, Oncology/Hematology, CHAM, Cardiology, and Behavioral Health units to encourage caregivers coming into the Family Room, • Associates will support navigation to and from the Family Room, helping caregivers find their way from CHAM units and outpatient areas as needed., • Associates will also collaborate closely with the Family Learning Place (FLP) team at Montefiore, who handle Family Room referrals and access coordination for families., • Provide supplies for ongoing operation of the Family Room (snacks, laundry supplies, refreshments, creamers, cups/napkins) daily, • Maintain Log Book that oversees the Day-to-Day Operations and record quantitative measure of the impact of families served, • Develop and execute non-clinical programs/events to increase family engagement and build awareness, • Report matters of concern in a timely manner to the Assistant Director of Wellness and Family Rooms and/or the Manager/Coordinator of Family Room, • Be attentive and observed of all parts of the space/facility to ensure a safe and secure environment for all staff and guests., • High School Diploma or equivalent, • Minimum of two (2) years’ experience in a guest facing role; previous hotel, hospital, special event or hospitality experience a plus, • Must be able to work nights and weekends, • Experience and proficiency with Microsoft Office skills (Excel/Word/PowerPoint), • Strong organizational and administrative skills; ability to maintain a clean and welcoming environment for guests, • Strong written and verbal communication skills; positive and respectful interpersonal skills, • Ability to remain professional yet compassionate when interacting with families in crisis, • Hospitable demeanor when interacting with caregivers, medical staff or visitors, • Experience working with children, people with disabilities or illness a plus, • Ability to collaborate and participate as a flexible, responsive team member, • Ability to work independently, make decisions problem solve, and adhere to priorities e, • Demonstrates ability to effectively listen, evaluate and react to sensitive members, provider and internal/external clients. Equal Employment Opportunity Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work for this job is performed mostly in office settings or Hospitals. Some outdoor work is required., • This is largely a sedentary role; some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The office for this job is located in the same facility where RMH-NY provides temporary accommodations to pediatric patients and their families while the patients are undergoing active medical treatment at area hospitals. For some RMH-NY guests, medical treatment may include radiation therapy. While radiation therapy is never administered at RMH-NY, there is the potential for some radioactive material to be present in guests who have undergone radiation therapy. Based on radiation measurements performed throughout RMH-NY, it is not expected that individuals working at RMH-NY will receive radiation doses that would exceed the general public limit (100 millirem per year)., • The office for this job is located in the same facility where families have temporary residence. The building is open and must be staffed 24 hours a day, 7 days a week. Some holidays, weekends, evening hours may be necessary for this job., • The noise level in the work environment is moderate to loud. Noise levels often increase with families and children who have temporary residence in the building as well as guests and musical performers for special events., • This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel • Some local/day travel will be necessary for the role., • This job description is an overview or major duties, activities and responsibilities required for the role., • This description is not intended to be a complete listing of all tasks required for the role., • Responsibilities will change with the needs of the organization.

Job Description About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. To learn more, visit . About the Role Industrious is at an inflection point, with an incredible amount of opportunity in front of us to write the next chapter of how we nurture our special #soindustrious team, bring our expertise in workplace experience to millions of people around the world, build new business lines, and scale sustainable economics. In order to help drive this growth, we're hiring a right hand to our Chief Commercial Officer. Our CCO owns the P&L of our core coworking business and leads sales and frontline operations globally, across North America, Europe, and APAC. In this role, you'll be a senior leader responsible for turning commercial strategy into action. This will include consolidating and leading all revenue and operational analytics, elevating the analytical rigor and critical thinking across our team, running complex cross-functional projects, acting as a thought partner to our business leaders in each geography, and being a force multiplier for our CCO. We're looking for someone who runs towards complexity, loves building, can translate messy data into clear insights and storytelling, and easily builds deep trust with others. You also need to believe in the power of high performing teams that are also full of joy, which we believe requires bringing your full self to work, including your goofy side. What Success Looks Like • You become a go-to partner for leaders across Industrious; people are drawn to you for the way you get to the heart of complex questions, unblock obstacles, and create a richer, more fun team environment, • We have a single source of truth for commercial performance, it is set up to be AI-friendly, and we use it to transform our analytics outputs from reactive to predictive, • Strategic initiatives you own are delivered on time, with clear KPIs and measurable business outcomes, • Revenue performance improves as a result of better visibility, tighter planning, and smarter pricing, • The CCO is able to spend more time looking around the next corner and role modeling for our team, with you owning the connective tissue of the org; he trusts your judgment through and through, • International teams feel more connected, supported, and aligned with global commercial strategy, • You think of yourself as a data person. You're not just analytical, but you feel your heart beat faster when someone tells you there's a large data set yet to be explored., • You're a business thinker who naturally distills down messy observations into a series of analytical questions to be answered. You can gush about recent projects you've personally led to get to the bottom of complex questions., • Others tell you that you're really good at storytelling using data, • You're already using AI tools in your day-to-day. You're adept at using the LLMs to do analysis you don't already know how to do, and you already have a cadence of teaching yourself about the latest advances, • You easily zoom between big picture, company-level questions and day-to-day decision-making. You have a strength in prioritization, both for your own time and getting groups of cross-functional teams to march to the beat of the same drum., • You have successfully built trust with leaders who have different mindsets and motivations than you have. You appreciate diversity of leadership style and know how to harness it, instead of rolling your eyes or seeing it as the least wanted task, • You have been told that you give excellent feedback that helps everyone around grow, • You get stressed when you're keeping multiple balls in the air, or you prefer that someone is there to tell you which balls to juggle and which to let drop, • You can do analysis in Excel, but you're not confident in visualization tools (like Looker, Tableau, etc.), advanced modelling, and SQL, • You are amazing at analytics, but you'd rather be behind the scenes. You get anxious thinking about making a presentation to a large group., • You don't tend to gravitate towards getting to know your colleagues deeply as people, • You know that working cross-functionally drains your energy (even if you also know it's important), • You've never worked across countries and continentsKey Responsibilities:Strategy & Planning, • Own commercial strategy development: annual planning, quarterly priorities, and OKR frameworks, • Partner with the CCO to distill high-level goals into clear, measurable workstreams, • Help define and refine the org design that best supports growth across international and domestic marketsAnalytics & Insights Leadership, • Lead all commercial analytics, forecasting, and performance reporting, • Identify the metrics that matter — and ensure we're tracking them consistently across sales, pricing, marketing, and operations, • Build or oversee dashboards, models, and frameworks that inform decision-makingSales & Go-to-Market Enablement, • Partner closely with the Head of Sales to optimize GTM strategy, sales process, and territory planning, • Collaborate with the GM of North America to align commercial initiatives across the U.S. footprint and ensure the domestic business has the data, insights, and structure it needs to grow, • Help ensure global alignment across regions, while allowing for local flexibilityInternational Partnership & Support, • Work with country leaders in APAC, the EU, and the UK to localize strategy, provide strategic support, and ensure regional teams are resourced and represented in central planning, • Help the CCO stay connected to international needs and maintain visibility into market dynamics abroadCross-Functional Integration, • Serve as the connective tissue between commercial, finance, product, operations, and marketing, • Translate business needs into coordinated, cross-functional projects, • Track progress against key initiatives and resolve blockers across teamsProject Management, • Lead or delegate mission-critical projects where no clear owner exists, • Establish clarity of scope, timelines, and accountability for ambiguous or high-risk workstreamsWhat You'll Bring, • 8–12 years in strategy, consulting, commercial operations, or analytical leadership (ideal backgrounds include ex-consultants, hotel/retail operators, or hybrid general managers with a strong data backbone), • Experience leading multi-functional projects and/or managing cross-functional commercial teams, • Proven ability to operate at both 30,000 feet and in the weeds — you can drive a board meeting or rebuild a broken spreadsheet, • Strong communication and executive presence; able to translate data into clear narratives, • Advanced analytical toolkit: Excel modeling, dashboarding tools (e.g., Looker, Power BI), SQL a plus, • A bias for action, high EQ, and strong organizational judgment Base and bonus compensation are just two components of Industrious' total compensation package for this role. Other great perks and benefits include heavily subsidized healthcare plans, generous paid time off, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies. Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Industrious in the News: • Getting Our Team to Show Up And Love It: What We've Learned from Thousands of Office Days, • How Industrious became an $800million brand by building a sense of belonging, • CBRE Group to Acquire Industrious, Create New Business Segment, • A note from our CEO about Industrious + CBRE, • Industrious Partners with Delta Business Traveler to Support Every Kind of Business Flyer, • CBRE Chooses Coworking Hub for Its New Global Financial Headquarters, • The Anti Adam Neumann of the Co-Working Industry

Job Description Restaurant Assistant General Manager Location: New York, NY We are seeking a driven and hospitality-focused Assistant General Manager to support the leadership team in delivering an exceptional guest experience at a high-energy, upscale restaurant in New York City. The ideal candidate is a strong operator with excellent leadership skills, a passion for hospitality, and the ability to thrive in a fast-paced environment. Key Responsibilities: * Assist the General Manager with daily restaurant operations, ensuring smooth service and outstanding guest satisfaction. * Lead and mentor front-of-house staff, fostering a culture of professionalism, teamwork, and hospitality. * Support scheduling, payroll, and labor management while maintaining efficiency and productivity. * Monitor financial performance, assist with P&L management, and implement strategies to maximize revenue and control costs. * Oversee compliance with health, safety, and sanitation standards. * Handle guest concerns with professionalism, ensuring issues are resolved promptly and positively. * Collaborate with the management team on staff training, special events, and promotional initiatives. * Step into leadership roles when the General Manager is unavailable, ensuring consistent operations. Qualifications: * Prior experience in a management role within a high-volume or upscale restaurant. * Strong leadership, communication, and organizational skills. * Ability to manage and motivate a diverse team in a fast-paced environment. * Business acumen with knowledge of financials, labor, and cost controls. * Flexible schedule, including evenings, weekends, and holidays. * Passion for hospitality and creating memorable guest experiences. What We Offer: * Competitive salary and bonus opportunities * Health, dental, and vision benefits * Paid time off * Career advancement opportunities within a growing hospitality group * A supportive and dynamic team environment Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\r\n\r\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.\r\n\r\nOur national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

Job Description About Four Seasons Hotels and Resorts: At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Key Roles and Responsibilities The General Manager will provide leadership and management for all hotel personnel: directly for 7 key management personnel and indirectly for management, non-management personnel. Establish plans of character, integrity and of quality, which results in the continued life, growth and profitability of the business. Accepts responsibility for the health, safety and welfare of the hotel guests and employees. Be accountable for all personnel actions, assets, and personal property and the end results of their use. Represent the hotel to civic, business, industry and local government. Have complete authority, responsibility and accountability as it encompasses the hotel, except where authority is expressly denied in writing. Join our team We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us.

Job Description Job Title: Front Desk Agent Location: Best Western Plus- Secaucus, NJ Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The Front Desk Agent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome., • Check guests in and out efficiently using the hotel's property management system., • Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail., • Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge., • Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience., • Process payments, maintain accurate billing, and manage financial transactions., • Assist with the coordination of guest services, such as transportation, room service, and special requests., • Maintain the cleanliness and organization of the front desk area and lobby., • Communicate effectively with other hotel departments to ensure guests’ needs are met., • Support the management team with administrative tasks and other duties as assigned. Qualifications: • High school diploma or equivalent; hospitality degree is a plus., • Previous experience in a front desk or customer service role preferred., • Proficient in computer systems, including property management software and Microsoft Office Suite., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: • Ability to stand for long periods and lift up to 25 pounds., • Must be able to navigate the hotel’s premises and assist guests with their luggage when needed. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans., • Opportunities for professional growth and development within the company., • A dynamic and supportive team environment. If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Best Western Plus Secaucus.

Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Culture: We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being: * Driven: We are goal-oriented and results focused * Outgoing: We are passionate about our team and clients in everything we do * Problem Solving: We are scrappy problem solvers considering every option * Enthusiastic: We are warm and lead with positivity * Self-Aware: We understand our impact on others * Trustworthy: We are dependable and depended upon. We are strongest when we work together Role: Glowbar is seeking a driven, outgoing, self-motivated and people-focused Studio Manager to be a part of our growing (and glowing) team! Our Studio Manager will be continuously empowered to achieve KPIs and make strategic, high-level business decisions to ensure an amazing experience for every client while building a motivated and supportive culture within their studio. This person will work collaboratively with studio leadership to deliver results and foster a positive, results-driven culture. The Studio Manager should proudly display our core values each and every day and strive to support their team, clients, and business to the best of their abilities. As Studio Manager, your responsibilities will include (but are not limited to): Revenue * Demonstrates strong financial acumen by maintaining and exceeding Glowbar studio performance goals focused on topline revenue, retail product and client appointments through strategic frequent actions and plans that produce results and impact to KPIs * Focus on client acquisitions, member conversion and retention through upselling and cross selling * Effectively manage studio budgets and expense including treatment usage, product and supply ordering and payroll; identify areas of cost savings without compromising quality Team Leadership * Be an exemplary team leader by exhibiting a people-first mentality focused on team member development and retention * Regularly coach, counsel and develop studio team consisting of Studio Guides (front desk) and Estheticians (service providers) on successes and challenges related to individual and Company goals (e.g. holding team members accountable for meeting defined KPIs, hospitality and dependability expectations) * Building strong-identity teams that apply their diverse skills, perspectives, and common goals * Creating and maintaining a climate where people are motivated to do their best to help the organization achieve its objectives Studio Operations (Inventory, Staffing, Scheduling, Platform Management) * Optimize schedules on a daily basis to ensure utilization goals are achieved while effectively managing labor cost * Manage recruitment and hiring process for your studio in partnership with field leaders and HQ partners * Manage retail and professional inventory via weekly inventory counts, revenue forecasting, and managing loss and usage costs * Manage and process bi-weekly payroll * Manage inventory usage to ensure alignment with Company expectations Client Experience * Model and ensure a friendly, compassionate environment, guaranteeing that every client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment * Manage all client feedback for your studio to prioritize a positive client experience Community Events & Partnerships * Build your community network in order to have at least one monthly activation that will support brand awareness, create new clients and build a strong membership base to ultimately drive studio growth * Analyze and react to business trends in order to proactively plan partnerships to build members and first time treatments * Manage weekly field outreach (flyering, tabling, etc.) within your community to reach new clients and drive new business to the studio Qualifications * 2+ years of hospitality people management experience in a booming service-based industry (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) * Proven track record of success in driving studio level margins and disciplined expense management * Impressive management style with demonstrated success inspiring teams to achieve (and exceed!) goals; fostering a high-performing team * Superior communication and interpersonal skills, providing exceptional hospitality * Obsessed with providing best-in-class hospitality * Strong understanding of retail operations, policies, and procedures * Demonstrated ability to prioritize and multi-task within a fast-paced environment * Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients * Desire to learn and try new things every day! * Passion for beauty, skincare and taking care of people * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and early morning/midday/late evening weekday availability Salary: $65,000-$75,000, commensurate with experience Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include… * Medical dental and vision insurance largely paid for by Glowbar * Paid Time Off * Paid Sick Leave * Paid Holidays * Short and Long Term Disability Insurance * Life Insurance * Commuter benefits * Accident and Critical Illness Insurance * Employee Assistance Program (EAP) * Annual Glowbar Membership with 2 guest passes * Employee discounts on retail product * Community giveback * Friends and family discounts * Team member referral bonuses * Career advancement and continuing education opportunities * Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more

Job Description A phenomenal investment firm in MIDTOWN EAST is seeking an energetic, poised, and eager Executive Assistant to join their IR Team. This is an incredible opportunity for an EA to get hands-on experience within investor relations while working alongside a wonderful team. The company values a great culture of team-oriented individuals. This role is full time in office Monday- Friday, 9am-5pm. $95-105k base + discretionary bonus + comprehensive benefits package Responsibilities include but are not limited to: • Manage and organize complex calendars, scheduling internal/external meetings, prioritizing the teams time, • Coordinate international and domestic travel including flights, hotel reservations, ground transportation, dining reservations; creating detailed itineraries, • Overseeing/completing monthly expense reports and handling follow-ups as needed, • Assist in the coordination and preparation of materials for meetings, including agendas, presentations, book binding, • Working with the CRM system, DealCloud managing notes, contacts, updates, investor tracking, • Event planning (as needed) including investor meetings/roadshows/conferences, • Adhoc projects Qualifications: Bachelor’s Degree 3+ years of related experience working in an assistant role, preferably within IR • Microsoft Office (Outlook, Word, Excel) skills

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Swingers – the crazy golf club is looking for Reception to join our team in NoMad! We offer excellent benefits and compensation of $22.00 per hour. The benefits: • 2 weeks of paid time off for all team members, plus additional days as you grow with the company, • Free Telemedicine for all team members, • 2 Health Plan options, with coverage starting at $10.99/week, plus Dental and Vision benefits, • 401k plans so you can invest in your future, • Voluntary Life and Short Term Disability benefits, • Access to Swingers Benefits Hub, which provides exclusive discounts on every-day purchases, • Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute, • Flexible Spending Accounts (FSA) & Dependent Care options, • 8 weeks of Swingers Paid Parental Leave after 1 year of employment, • Generous Referral Bonus options available to all team members, plus additional bonus opportunities throughout the year About us: Swingers is a global hospitality and leisure brand dedicated to creating immersive, one-of-a-kind venues that offer premium guest experiences through unparalleled hospitality, healthy competition, and serious fun. The unique crazy golf experience, originally founded in London, transforms traditional mini-golf into an exciting game enhanced with DJs, craft cocktails, and gourmet street food, creating the ultimate competitive adventure. After establishing its roots in the UK, Swingers successfully expanded into the US, with locations in New York City’s NoMad, Washington D.C.’s Dupont Circle, Las Vegas, and soon-to-open venues in Boston and beyond. Check it out for yourself: Swingers.club/US or The role: The Reception team is responsible for greeting guests, selling golf, coordinating golf tee off timings for all guests, providing guidelines and instructions to the guests to ensure each guest is equipped with the information they need to enjoy Swingers to its full potential. Reception enables the delivery of the Swingers guest experience through great communication and coordinating effectively with management and adhering to the Swingers ethos, policies, and procedures. Our perfect candidate has: • Minimum 6 months experience in a busy environment in the hospitality industry, • Hotel Front Desk and/or Maitre D' experience is a plus!, • Passion for hospitality and a desire to grow within the company, • The ability to work under pressure and to a high standard, • The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays An essential function of this position is to be on premises to perform all work requirements. Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation. Sound Interesting? If you think you’ve got what it takes and would like to join our team as our Reception please click 'Apply’ now! Commitment to Equal Opportunity: At Swingers, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job Description POSITION OVERVIEW: The Front Desk Manager / Assistant Manager, Front Office is responsible for the management of all aspects of the front office in accordance with Taj standards. Directs, implements, and maintains a Forbes Five Star service, management, and leadership philosophy, which serves as a guide to respective staff. KEY RESPONSIBILITIES • Maintain complete knowledge always of:, • All hotel features and services as well as hours of operation, • All room types, numbers, layout, décor, appointments and location, • All room rates, special packages and promotions, • Daily house count and expected arrivals / departures, • Room availability status for any given day, • Review daily arrivals to ensure proper handling of VIPs and Return Guests, groups, etc. and to escort VIPs and Return Guests to their rooms., • Supervision of Front Desk agents ensuring the smooth flow of operations, • Ensure SOP’s are adhered to and system in place to monitor it daily, • Ensure Front Desk agents are constantly reminded of the Taj Standards and Forbes Five Star Standards, • Responsible to ensure guest comment cards with negative feedback are followed up on with the guest and staff where applicable, • Counsel and ensure accountability of team; always keeping moral high, • Ensure relevant training for the department is carried out and completed, • Communicate with Executive Team and Head of Department on a daily basis to review business status and ensure effective handover of operation and follow up items, • Handle disciplinary problems and counsel employees according to hotel work rules and standards, • Monitor the staff interaction with guests, ensuring prompt and courteous service; resolve all discrepancies and glitches, • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to Forbes Five Star standards, • Responsible to ensure important information is shared daily with the entire team and the managers., • Display creativity and take initiative to improve the operation., • Work with and assist all other department as necessary with their job functions to ensure complete and optimum guest satisfaction, • Communicate closely with accounting for any issues related to finance, • Handle guest complaints according to standards ensuring guest satisfaction, • A minimum of 3 years of front desk management experience, • Experience in the luxury hotel market is preferred, • Degree in Hospitality Management is a plus, • Prior experience in a union environment highly preferred, • Strong leadership and customer service skills is necessary, • Previously demonstrated leadership skills supporting a diverse team focusing on achieving excellence, interdepartmental teamwork, and exceptional customer service, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Must be able to work in a fast-paced environment; all shifts including overnights, • Excellent communication skills, both written and oral, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position:* While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period. Force:* Lift and/or move and/or push up to 50 pounds without assistance.

Job Description Butler Hospitality is a Hospitality Tech Company that serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R) to increase the efficiency of their food and beverage operations. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels. BUTLER HOSPITALITY - IT Associate, New York City, NY. This role will require exceptional organizational skills. Assist with organization of multiple Restaurants launches within the same month, so you must be able to prioritize your time and manage project timelines. This position will also be coordinating (via phone/email/web-conference) with our vendors, the IT associate must be able to communicate clearly and effectively. This role does not require an extensive IT background, but you should be quick to learn new applications and processes. Qualifications • 2-year experience in an IT Associate role, • Bachelor's Degree (BA) in IT Related studies preferred, • Knowledge of computer networks, servers, and network clients configurations, • Computer hardware and software configuration skills are required, • Great Communication both written and verbal, • Competitive Salary, Performance Bonus, • Medical, Dental, Vision & 401K, • FSA & Commuter Benefits Powered by JazzHR UMIYtfnuyy

Job Description Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. As a Reservationist for Maxime’s, you will be part of our Reservations Department securing reservations for the Club. Your main responsibility will be to manage the day-to-day operation of Club Reservations and to facilitate members requests in a timely and efficient manner, oversee bookings, and member database, handle large parties and the process of taking, recording, changing, and canceling reservations, and support with various administrative and clerical functions as assigned by management. COMPENSATION AND BENEFITS • Comprehensive benefits plan, including medical, dental, vision and life insurance., • Generous paid time off programs (vacation and personal days)., • 401k retirement savings plan with company match., • Pre-tax commuter benefits., • Work life and wellness benefit platform., • Discount program offering Retail, Restaurants & Activities discounts., • Freshly prepared Staff Meal whilst on duty., • Uniform and dry cleaning provided., • Handle incoming reservation inquiries via phone, or email, providing information about availability and assist members in making reservations based on their preferences and requirements., • Accurately input reservation details into Maxime’s reservation system, including member information, room preferences, special requests, and payment details, ensuring completeness and correctness of reservation records., • Confirm reservations with members via email or phone, providing confirmation details, reservation and club policies and dress code, and other relevant information to ensure members have all necessary information for them and their guests., • Assist members with inquiries, requests, or changes to existing reservations, including modifications to booking dates, and provide solutions to ensure member satisfaction and retention., • Communicate effectively with other departmental teams, including Membership, Reception and Restaurant Operations teams to coordinate special requests and preferences, ensuring seamless experience from booking to departure., • Maintain accurate records of reservation activities, including member profiles, booking statistics, and revenue reports, and generate reservation related reports as needed for management analysis and decision making., • Address members’ concerns or issues related to reservations, such as discrepancies, cancellations, or special requests, and work with relevant departments to resolve problems promptly and satisfactorily., • Liaise with club managers regarding reservation enquiries., • Assist management with daily administrative tasks including but not limited to purchasing, ordering, invoicing, scheduling, records control, and filing., • Prepare daily reservations sheet for club dining., • Assist in reconciling all operational paperwork including but not limited to member receipts and vendor invoices., • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate and use all equipment necessary to run the restaurant., • Ability to operate with grace under pressure., • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds., • Ability to work varied hours/days as business dictates. Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We will listen, record and maintain continuous communication with all departments to monitor completion of all guest requests. All incoming calls will be answered warmly, efficiently and thoroughly so that each guest hangs up the phone feeling better. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Learn and retain complete knowledge of front office procedures and comply with all policies and procedures., • Maintain the Virgin “Tone of Voice,” culture & level of standards set forth by the management team., • Maintain complete knowledge of the following at all times., • Hotel features/services, hours of operation., • All room types, numbers, layout, décor, appointments & location., • All room rates, special packages and promotions., • Daily house count and expected arrivals/departures., • Room availability status for any given day., • Scheduled daily group activities., • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and retain knowledge of all front office technical systems (HMS, EAM, Guestware, GoConcierge, etc)., • Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad)., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Adhere to the following cashiering procedures:, • Process allowances, • Make change for guests, • Post charges, • Settle Room accounts, • Run closing reports, • Count bank at end of shift, • Complete designated cashier reports, • Drop Receipts, • Secure Bank, • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times., • Communicate timely and in a responsive manner via digital device., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Be creative and think outside the box to create memorable experiences for our guests., • Work well on a team or independently while being accountable for work performed., • Take, record and relay messages accurately, completely and legibly., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Complete all items on the shift checklist., • Adhere to security procedures to ensure our guest’s safety., • Be a team player!, • Highly organized, anticipating needs and over delivering wherever possible., • Current, legal and unrestricted ability to work in the United States., • Bachelors Degree preferred., • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient MS Word, Excel, and PowerPoint., • Current, legal and unrestricted ability to work in The United States., • Ability to work on nights, weekends and holidays. #LI-onsite

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job Description JOB DESCRIPTION Moonlight Studios seeks Venue/Studio Manager. An outgoing personality, industry knowledge, and strong consultative selling skills with a sincere focus on customer service are preferred. Nights and weekends will be required. Current management role within the corporate events services, event production, hotel, or upscale hospitality environment, preferred. DESIRED SKILLS & EXPERIENCE Ideal candidates should possess knowledge of venue management and operations within the event production industry. A minimum of two years of venue management or high-level agency experience is preferred. CORE RESPONSIBILITIES • Generate sales for Moonlight Studios, • Drive Marketing initiatives to Moonlight Studio's presence in New York, • Manage Live, Hybrid and Virtual Events and Shoots, • Maintain an onsite presence during events that will require some weekend and after-hours work, • Assist clients based on their individual usage need, • Organize all event details and communicate with necessary parties, • Create and Manage Vendor relationships, • Schedule and attend all meetings and walkthroughs for Moonlight Studios, • Build and Edit proposals and Invoices for Clients, • Manage all billing/payment terms, • Manage vendor commissions, • Prior experience selling live event production along with hybrid or virtual events to major accounts, • Previous production experience and/or familiarity with event production terminology, • Self-starter that can thrive in both a corporate and start-up type environment, • Strong attention to detail and ability to work independently, • Knowledge of industry trends and technologies, • Strong ability to collaborate and coordinate, • Professional maturity, integrity, discipline, and a positive attitude, • Exceptional communication skills (both verbal and written), • Exceptional presentation skills, • Ability to manage the successful execution of a sales strategy, • Excellent negotiation skills, • Minimum 3 years in venue management, event production/design sales, sales management, account management, or agency work., • Strong experience with MS Office Suite, PowerPoint, and Mac-based Keynote for presentations, • Bachelor's Degree or equivalent experience (3 - 5 years) COMPANY DESCRIPTION Breaking the mold of traditional venues and studios, Moonlight is designed specifically for in-person, hybrid, and studio experiences. Located in Manhattan’s vibrant SoHo neighborhood, Moonlight is a turnkey experience center that features luxurious indoor/outdoor event space, a fully appointed XR Studio and Broadcast Suite. Powered by JazzHR 5qOqnpeeUz

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills.

Job Description JOB TITLE: Front Office Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Assistant Lead Welcome Enthusiast. POSITION TITLE: Assistant Lead Welcome Enthusiast/Asst. Front Office Manager REPORTS TO: Lead Welcome Enthusiast / Front Office Manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: • Trains, cross–trains, and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance if each front office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash-handling, check-cashing, and credit policies., • Conducts regularly scheduled meetings of front office personnel., • Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. i.e. flash report, allowance etc., • Monitor high balance guest and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests' managers and other employees., • Monitor all V.I. P’s special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily front office work and activity reports generated by Night Audit., • Review Front office logbook and Guest feedback forms on a daily basis., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. EDUCATION: Minimum two-year college degree. Must be able to read, speak, write, and understand the primary language used in the workplace. EXPERIENCE: Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. Knowledge of OnQ (Hilton PMS) experience preferred. Powered by JazzHR KOuO4Z1Qo2

Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Glowbar’s Core Values: • Driven: We are goal-oriented and results focused, • Outgoing: We are passionate about our team and clients in everything we do, • Problem Solving: We are scrappy problem solvers considering every option, • Enthusiastic: We are warm and lead with positivity, • Self-Aware: We understand our impact on others, • Customer Focused: Building strong relationships and delivering people-centric solutions., • Communicates Effectively: Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences., • Ensures Accountability: Holding self and others to meet commitments., • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives., • Situational Adaptability: the ability to adjust to new situations and challenges by being flexible and open-minded., • Interpersonal Savvy: Is able to adjust communication style when directing work to each individual team member's preferred communication style. Is able to read body language of both clients and team members to determine when to intervene in client / team member interactions Studio Leadership: • Lead and develop the careers of a studio team, consisting of Studio Guides (front desk) and Estheticians (service providers); being the direct line manager for the Studio Guide Team, • Maintain studio(s) to Glowbar standards, ensuring all Studio Guide and Esthetician duties are adhered to, • Sustain a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment, • Ensure studio teams are adequately supported during training and day-to-day, • Provide feedback to Studio Manager on progress and challenges, paired with suggestions, • Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed at 1 or 2 studios, • Collaborate on scheduling, ensuring staffing accuracy and schedule optimization, • Support inventory management and forecasting to ensure accurate replenishment levels and retail and professional product availability, • Manage all client support conversations stemming from studio inbox, client surveys (NPS) and Google reviews, • Assist with facilities ticket management and audits in collaboration with the Operations team, • 2+ year(s) of hospitality management experience (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior team management and customer service; experience opening a store/studio from the ground up a plus, • Must love hospitality and interacting with people, • Must love being a servant leader and prioritizing feedback and development for the studio team, • Strong understanding of retail operations, policies, and procedures, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients, • Passion for beauty, skincare, learning and trying new things every day!, • Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability, • Open availability 7 days a week At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning, • Medical dental and vision insurance largely paid for by Glowbar, • Paid Time Off, • Paid Sick Leave, • Paid Holidays, • Short and Long Term Disability Insurance, • Life Insurance, • Commuter benefits, • Accident and Critical Illness Insurance, • Employee Assistance Program (EAP), • Annual Glowbar Membership with 2 guest passes, • Employee discounts on retail product, • Community giveback, • Friends and family discounts, • Team member referral bonuses, • Career advancement and continuing education opportunities, • Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more, • Pay: $22 - 24/hour

Job Description ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences to our members and guests. Maxime’s mission is to deliver excellence in service standards with enlightened hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. Benefits: • $80,000/year., • Comprehensive benefits plan, including medical, dental, vision and life insurance., • Generous paid time off programs (vacation and personal days)., • 401k retirement savings plan with company match., • Pre-tax commuter benefits., • Work life and wellness benefit platform., • Discount program offering Retail, Restaurants & Activities discounts., • Freshly prepared Staff Meal whilst on duty., • Uniform and dry cleaning provided., • $2000 refer a friend bonus Reporting to the Restaurant Manager, the Floor Manager will assist the overseeing Front of House restaurant operations, providing a level of service that exceeds guest expectations, and ensuring all staff work together as an effective team to deliver exceptional hospitality. ESSENTIAL DUTIES & RESPONSIBILITIES Service & Hospitality • Ensures exceptional service standards and Member satisfaction across all dining rooms within the Club through collaboration with all departments., • Promotes a team culture and passion for hospitality, food and beverage., • Sets an example for impeccable service, maintaining the ability to step into any role in the restaurant in the absence of staff or during moments of high volume., • Enhances the private club experience by delivering an exceptional guest experience that balances charm, warmth, hospitality, and sophistication - fine-tuned to the individual member/guest. Leadership, • Promotes an exceptional team spirit, building good morale and trust among the team through hands-on leadership., • Ensures that all team members are knowledgeable about Company history, food and beverage products, steps of service, and safety protocols., • Minimum 2 years’ experience working in a fine dining restaurant and/or hotel., • Proficiency in a variety of technology systems, especially Microsoft Office, Microsoft Excel, Google Suite, POS platforms, reservation management platforms, and various business analysis programs., • Current NYC Food Protection Certificate., • Willingness to maintain a clean, healthy, and safe working environment., • Ability to work independently, with minimal supervision., • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate and use all equipment necessary to run the restaurant., • Ability to operate with grace under pressure., • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds., • Ability to work varied hours/days as business dictates. Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

Job Description Corporate Senior Director of Sales and Marketing Luxury Hotel Company Our company is seeking a dedicated Corporate Senior Director of Sales and Marketing who is willing to go the extra mile for our guests. If this sounds like you, apply today for our offices located here in New York City. Our properties combine the traditions of the past with a comfortable, relaxing ambience for a timeless yet contemporary experience. We strive to provide a memorable experience for the senses. If you would like to become a Corporate Senior Director of Sales and Marketing with a company in an enjoyable environment, do not miss this opportunity or visit our offices located here in New York City. Job Responsibilities: Responsible for designing integrated strategies to maximize occupancy and revenue across all programs and properties. Lead our high performing sales team targeting leisure, groups, retreats, and wellness travelers. Plan strategies and solicit business, focusing on increasing overall revenues and occupancy levels, through yield management practices and active solicitation in assigned market segments. Uphold our company standards by providing quality service in an organized manner. Benefits: • Hybrid Work Schedule (3 days a week in office), • Competitive base salary and annual performance bonus, • Health, Dental, and Vision Insurance, • 401(k), • Paid Vacation, • Growth and professional development programs Qualifications: • The Corporate Senior Director of Sales and Marketing must have luxury hotel sales and marketing experience of at least 10 years., • The Corporate Senior Director of Sales and Marketing must reside within a 90-minute commute of New York City., • The Corporate Senior Director of Sales and Marketing must have experience leading and managing advertising agency relationships., • The Corporate Senior Director of Sales and Marketing should always be able to provide consistent support for the success of the operation., • Trust, honesty, integrity, and a true passion for customer satisfaction is a requirement for the Corporate Senior Director of Sales and Marketing., • The Corporate Senior Director of Sales and Marketing must be proficient in achieving solid financial results, • A true desire to mentor and develop others is a trait the Corporate Senior Director of Sales and Marketing must have, • A Corporate Senior Director of Sales and Marketing must have a bachelor’s degree Apply Now – Corporate Senior Director of Sales and Marketing located here in New York City. If you would like to be considered for this position, email us your resume.

Job Description We are seeking an accomplished hospitality leader to join our senior management team as Vice President of Sales & Marketing. This executive will oversee sales strategy, revenue generation, and brand positioning across a diverse portfolio of hotels, ensuring alignment with company growth objectives. Key Responsibilities • Lead the development and execution of sales and marketing strategies to maximize revenue across all properties., • Direct and mentor property and corporate sales teams, fostering a culture of accountability and performance., • Build and maintain strong relationships with corporate clients, travel partners, and key stakeholders., • Drive digital marketing, brand awareness, and market expansion initiatives., • 10+ years of progressive sales and marketing leadership experience in hospitality or hotel management., • Proven track record of driving revenue growth in a multi-property environment., • Strong leadership, negotiation, and relationship-building skills., • Strategic thinker with a hands-on leadership style and ability to execute., • Previous New York market experience required. Pay: $175,000.00 - $210,000.00 per year

Job DescriptionABOUT PARITY: Buildings in our beautiful cities, where we live and work, are producing 40% of the CO2 going into our atmosphere and contributing to climate change. We need to HEAT, VENTILATE, and AIR CONDITION our buildings 24/7. Most of the energy consumed in a building is for our comfort, but 50% of it is wasted! This is because buildings have little to no technology to control this. Parity is a Remote HVAC Optimization as a Service company. We remotely control and optimize HVAC systems 24/7/365 to deliver automatic energy savings and revenue to multifamily residential buildings and hotels. Using advanced algorithms, Parity can predict the amount of energy needed ahead of time to operate a building to meet its occupants' demands and adapt the building's systems and machinery in real time. We save our customers: • Time - we automate setpoint adjustments and demand response protocols. Our Pi (Parity Insights) dashboard provides early alerting services when things go down., • Money - Parity contractually guarantees the savings that we expect to deliver to our multifamily customers. We also provide quarterly and annual energy savings reports. We are looking for an energetic and motivated Senior Account Manager ready to expand their sales career at the intersection of the property technology space and the quickly growing energy management industry. This individual will be focused on leading Parity’s growth in the hospitality sector. The primary objective will be to increase the company’s footprint with large hotels in the NYC metro area market. This individual will be presenting Parity at all levels of the sales process and will be responsible for conducting key sales activities including; prospecting, origination, proposal generation, customer facing presentation, and deal closing. We are looking for an individual who is excited to work in tech, real-estate, and has a passion for reducing CO2 emissions. RESPONSIBILITIES: • Selling a guaranteed savings solution with a no upfront cost option for real estate operators to manage their energy consumption, reduce their carbon footprint, generate grid services revenue, maintain occupant comfort, and limit negative exposure to building performance standards and other energy-related local regulations., • Managing the sales process from start to finish, • Maintaining a deep understanding of relevant energy and real estate related policies, programs, and market conditions in the NYC metro area., • Developing a comprehensive understanding of Parity’s service offerings and value proposition, • Developing and maintaining strong customer relationships, • Conducting sales presentations to key personnel including property managers, board members, and other consultants, • Effectively positioning Parity’s unique value proposition utilizing financial metrics, consultative customer engagement, market positioning, domain expertise, and other means, • Working closely with Parity's engineers to develop proposals, • Developing and maintaining a sales pipeline through cold calling, networking, taking over existing accounts, and other means, • Participating in industry events to represent Parity and grow the company’s presence in the market, • Contributing to the ongoing development of Parity’s service offerings, company strategy, and market positioning, • Coordinating with the marketing team on campaigns and other demand-generation activities, • Establishing partnerships that enhance business development efforts, • Promoting and expanding Parity’s brand awareness in the NYC hospitality sector, • Working closely with our marketing team to develop collateral and outreach campaigns, • Meeting and exceeding sales goals QUALIFICATIONS: • Passion for transformative technology and clean energy, • 5+ years of professional sales experience within the hotel industry, • Experience in the NYC market, • Located within commuting distance of Parity’s Midtown Manhattan Office, • Background in HVAC, building automation, energy systems, property technology or real estate, • Proven track record of being a top sales performer, • Proven experience closing new business using strategic value-based selling, • Excellent interpersonal, communication, and presentation skills Join our organization in a key role during a period of tremendous growth and directly contribute to its future success. Contribute to a world-changing product that is working to make the world a better place through reduced CO2 emissions in multifamily buildings. Have the autonomy to learn and grow in a fast-moving, start-up environment. OTHER GREAT STUFF: • Benefits: Parity offers a comprehensive health benefits package - health is wealth!, • Flexible work environment: This role will be a hybrid position where you’ll be expected to work from the office at least two days a week and attend in-person site visits and meetings as necessary, • Purpose and Impact: We hire top talent that cares about the social impact and vision, to help make urban living sustainable. It makes a difference to work alongside a group of individuals who are all dedicated and passionate about creating positive change., • Training and development: Each employee has a $1,000 training allowance that can be used however they like, as long as it supports their role or growth within the company. Parity welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Powered by JazzHR DadGJpKc9x

Job Description Regional Director of Commercial Strategy This position will support our hotels in New York, Pennsylvania, and Maryland, and requires that the candidate have previous New York hotel sales/revenue/marketing experience, above property support experience, and live in NY, NJ, CT or Eastern PA. Palette Hotels seek leaders that have a passion for hospitality and drive our culture and play an integral role in the success and the continued growth of our company. The Regional Director of Commercial Strategy drives revenue generation and market positioning through comprehensive strategic planning, cross-functional leadership, and integrated commercial approaches. This role requires a keen understanding of market dynamics, advanced analytical skills, and the ability to synthesize sales, revenue management, and marketing efforts to maximize overall hotel performance. The primary responsibility is to lead regional profitability through an innovative and entrepreneurial spirit, develop and execute comprehensive commercial strategies, motivate cross-functional teams, and achieve revenue, market share, and brand positioning goals. The Regional Director of Commercial Strategy will report directly to the Vice President, Commercial Strategy. Essential Duties and Responsibilities: • Develop and implement holistic commercial strategies that integrate sales, revenue management, and marketing efforts to achieve comprehensive revenue targets and market share growth across the region., • Lead and mentor cross-functional teams including sales directors, revenue managers, and marketing specialists, providing strategic guidance, support, and ongoing professional development to optimize performance and productivity., • Directly oversee and hold Directors of Sales accountable for meeting performance targets, adhering to company standards, and implementing strategic initiatives., • Proactively manage sales team staffing needs by ensuring all sales positions are promptly filled with qualified candidates and implementing interim coverage plans for any open positions to maintain sales momentum., • Develop, implement, and maintain comprehensive Sales Standard Operating Procedures (SOPs) to ensure consistency and excellence across all properties in the region., • Establish clear, measurable goals for sales teams, implement tracking systems, and conduct regular performance reviews to ensure accountability and continuous improvement., • Lead the annual budgeting process for sales departments across the region, including creating realistic forecasts, setting appropriate revenue targets, and developing strategic resource allocation plans., • Coordinate all commercial strategy related tasks during hotel management transitions, ensuring continuity of revenue generation, minimal disruption to client relationships, and seamless handover of strategic initiatives., • Collaborate closely with hotel owners, regional directors of operations, and general managers to align commercial strategies with property goals, market dynamics, and competitive landscape., • Develop and execute integrated marketing and sales plans that leverage data-driven insights, combining digital marketing campaigns, targeted sales approaches, and strategic revenue management techniques., • Conduct advanced market analysis and competitive benchmarking to identify emerging trends, opportunities, and potential areas for strategic innovation and improvement., • Design and oversee the development of comprehensive commercial presentations, strategic proposals, and promotional materials that showcase the unique value proposition of each property., • Leverage technological tools and data analytics platforms to drive strategic decision-making and commercial performance., • Maintain strategic relationships with key accounts, including corporate clients, travel agencies, online travel platforms, and other critical business partners., • Create and implement sophisticated pricing strategies that balance market competitiveness, demand forecasting, and revenue optimization., • Represent the company at industry conferences, strategic networking events, and leadership forums to enhance brand visibility and generate innovative business opportunities., • Ensure consistent brand messaging and commercial approach across all regional properties., • Always maintain professionalism consistent with hotel brand and company expectations. Required Skills and Requisites: • Advanced communication skills with the ability to articulate complex strategies across multiple stakeholder groups., • Demonstrated expertise in integrated commercial strategy, combining sales, revenue management, and marketing approaches., • Advanced analytical skills with proficiency in data interpretation and strategic decision-making., • Proven experience with sophisticated revenue management systems and advanced analytics platforms., • Strong financial acumen with the ability to develop and manage complex budgetary strategies., • Experience with advanced digital marketing techniques and integrated marketing technology platforms., • Proven track record of developing and implementing innovative commercial strategies in the hospitality industry., • Ability to work effectively in high-pressure, dynamic environments while maintaining strategic focus., • Exceptional leadership skills with the ability to inspire and develop cross-functional teams., • Bachelor's degree in Business, Marketing, Hospitality Management, or related field, • Minimum of 7-8 years of progressive experience in hospitality commercial strategies, • Demonstrated success in integrated revenue generation and strategic planning, • Ability to travel up to 75% of the time, including overnight and regional travel You will succeed in this role by: • Meeting or Exceeding integrated revenue targets across the regional portfolio, • Achieving market share growth and competitive positioning, • Developing high-performing, innovative commercial teams, • Demonstrating measurable improvements in key performance indicators, • Driving strategic innovation in commercial approaches, • Being a respected leader and thought partner by the executive team, property partners and ownership groups At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive professional development programs, opportunities for internal advancement, and a positive team-based culture where strategic thinking and innovation make the difference. Palette Hotels is an equal opportunity employer committed to maintaining a diverse and inclusive workplace, prohibiting discrimination on the basis of any protected classification under applicable local, state, and federal laws. Our workplace policies support a professional, safe, and productive environment, maintaining standards that promote individual and organizational success.

Job DescriptionDescription: Job Title: Director of Event Sales – The Ritz-Carlton NoMad, NYC Location: New York, NY Reports To: Sr. Director of F&B Operations, NoMad Department: Operations Employment Type: Salaried, Exempt Position Summary The Director of Event Sales – Ritz-Carlton NoMad is a senior strategic sales leader responsible for driving event-related revenue and client relationships for José Andrés Group (JAG) venues within Ritz-Carlton NoMad. This leader will ensure outstanding event sales performance, foster strong client partnerships, and execute high-visibility events that align with JAG’s brand as well as the Ritz-Carlton’s standard of refined luxury hospitality. Key Responsibilities Sales Strategy & Revenue Growth • Develop and execute an event sales strategy that targets weddings, social events, corporate functions, and private dining for JAG venues at Ritz-Carlton NoMad., • Collaborate with JAG and hotel leadership to set annual event sales goals and monitor performance., • Identify and cultivate new business opportunities, including corporate accounts, third-party planners, luxury social clients, and partnerships., • Serve as the lead sales contact for event clients, guiding them through the planning process from inquiry through execution, and ensuring exceptional service., • Build and nurture long-term relationships with clients, planners, agencies, and luxury hospitality partners., • Anticipate client needs and provide proactive consultative selling, matching event design and catering solutions to client objectives., • Coordinate with Culinary, Events Operations, Banquets, Marketing, and Hotel Sales teams to ensure seamless planning, execution, and on-site delivery of events., • Serve as a liaison between client and operational teams to ensure logistics, menus, staffing, and service standards are clearly communicated and executed., • Attend and oversee event rehearsals, set-up, and on-the-day execution to ensure quality, service standards, and client satisfaction., • Monitor event timelines, manage last-minute adjustments, and resolve client or operational issues proactively., • Develop event forecasts, pricing strategies, and revenue projections in alignment with annual targets., • Monitor event budgets, expenses, and vendor contracts, ensuring profitability and cost controls., • Lead and mentor the event sales team, setting goals, performance standards, and development plans., • Provide coaching, training, and feedback to ensure strong client service, sales conversion, and negotiation skills within the team., • Build a talent pipeline for event sales and planner roles and assist with recruiting and hiring as needed., • 7–10 years of sales leadership or event sales experience in luxury hospitality, hotels, or fine dining—ideally in New York City., • Proven track record driving event sales, revenue growth, and large-scale event bookings in a luxury environment., • Solid understanding of event planning, catering logistics, and client relationship management., • Experience negotiating event contracts, managing deposits, and building event proposals., • Excellent communication, presentation, and consultative sales skills., • Skilled in cross-functional collaboration and detailed event execution oversight., • Proficiency with event sales and CRM systems, catering software, and Google Workspace., • Knowledge of luxury service standards and high-touch hospitality expectations., • Working Conditions & Physical Requirements, • Ability to walk and stand for extended periods (up to 8 hours) during event setup and execution., • Occasional lifting of materials and event-related items—up to 15 lbs regularly, 30 lbs occasionally., • Comfortable working in a fast-paced event environment with multiple deadlines and shifting priorities., • Availability to work evenings, weekends, holidays, and on-site during client events., • Competitive Base Salary & Performance-Based Incentives, • Comprehensive Health & Wellness Benefits, • Employee Discounts and Preferred Access to JAG and Ritz-Carlton Services, • Retirement Savings Plans José Andrés Group is proud to be an Equal Opportunity Employer. We participate in the federal E-Verify Program.