Operations Supervisor
hace 22 días
Cupertino
Job Description Join the Shashi Hospitality Group – where innovation meets hospitality. Ready to lead hotel operations and grow your career in hospitality? Shashi Hotel Group is seeking an Operations Supervisor to join our team at Aloft Cupertino, a vibrant, tech-forward hotel in the heart of Silicon Valley. If you’re looking for a hands-on leadership role where you can make a real impact, build your skills, and be part of a people-first culture—this is your opportunity. Why Join Shashi? We’re building something special at Shashi. With a focus on innovation, team development, and excellent guest experiences, we’re redefining what hospitality can be. Shashi Group, LLC is a growing hotel ownership, development, and management company with a unique portfolio of boutique and branded properties across the Bay Area. We focus on culture, learning, and innovation—empowering our team members to thrive. Benefits include: • Affordable health insurance, • 401(k) retirement savings plan with company match, • Hotel discounts across Marriott & boutique brands, • Real opportunities for career growth—we love to promote from within!, • A positive, people-first culture that values your ideas and contributions What You’ll Do Day-to-Day You’ll be the go-to person for day-to-day operations—working closely with the General Manager and department leads to ensure smooth guest experiences and team performance. • Oversee daily hotel operations and staffing to ensure guest satisfaction, • Respond to guest needs and resolving issues with care and urgency, • Support front desk operations, including reservations, check-ins, and audits, • Coordinate with housekeeping, maintenance, and food & beverage teams, • Lead by example to uphold service standards and team culture, • Train and mentor team members for ongoing growth, • Help track inventory, payroll, and hotel metrics What It Takes to Succeed • 1+ year of hotel or hospitality leadership experience (supervisory or lead role preferred), • Strong communication and organizational skills, • A problem-solver with a professional presence, • Familiarity with hotel systems like Lightspeed or similar platforms, • Flexible availability, including weekends and holidays Apply today and help shape the future of hospitality at Aloft Cupertino. Shashi Group is an inclusive environment. We are an equal opportunity employer and will select a candidate based on job-related qualifications without regard to race, color, creed, national origin, ancestry, citizenship status, sex, gender (including gender identity and gender expression), marital status, sexual orientation, pregnancy, age, religion, medical condition (including genetic characteristics), genetic information, physical or mental disability, military service or veteran status, or any other basis protected by state law, federal law, or local ordinance