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Job Description JOB DESCRIPTION The Room Attendant supports the Housekeeping Department by cleaning and servicing guest rooms to ensure a pleasant, comfortable, and welcoming experience for guests at Angler’s Hotel – Miami Beach. This role is responsible for maintaining clean, orderly, and fully serviced guest rooms while responding to guest needs in a courteous and professional manner. RESPONSIBILITIES Essential Functions • Greet guests and respond to housekeeping-related requests and questions in a courteous manner., • Change bed linens and make beds according to hotel standards., • Replace used towels and replenish bathroom amenities, including shampoo and soap., • Sweep and mop floors as needed., • Vacuum carpets and rugs., • Dust and polish furniture, fixtures, and room surfaces., • Empty trash containers and ashtrays., • Restock beverages and food items in the minibar as required., • Clean public areas such as corridors when assigned., • Report technical issues, maintenance needs, damages, or safety concerns to the appropriate department., • Update the status of guest rooms on the assignment sheet., • Return and restock the cleaning cart at the end of each shift., • Follow hotel security guidelines and housekeeping procedures., • Assist housekeeping staff during high occupancy periods., • Support housekeeping supervisors with operational tasks as needed., • Maintain a professional appearance and adhere to hotel grooming standards., • Participate in team briefings and shift pass-on communications., • Perform additional duties as assigned by management. PERSONAL COMPETENCIES • Strong attention to detail and commitment to cleanliness standards., • Ability to work efficiently in a fast-paced hospitality environment., • Strong teamwork and communication skills., • Ability to follow instructions and established procedures., • Professional and respectful demeanor when interacting with guests and team members. EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS • High School degree, GED or equivalent preferred., • Minimum 1 year of experience as a Room Attendant, Housekeeper, or in a similar hotel role preferred., • Hands-on experience with cleaning and maintenance tasks for large organizations., • Ability to use industrial cleaning equipment and products., • Knowledge of cleaning chemicals, proper storage, and disposal methods., • Stamina to handle the physical demands of the job., • Ability to work flexible schedules including evenings, weekends, and holidays., • Basic English communication skills required; Spanish preferred. PHYSICAL DEMANDS & WORKING CONDITIONS Physical Requirements • Ability to stand and walk for extended periods (up to 8 hours per shift)., • Ability to bend, reach, kneel, push, and pull during housekeeping tasks., • Ability to lift and carry items as needed throughout the shift, including lifting 25–35 lbs regularly and up to 50 lbs occasionally., • Ability to use hands and fingers, reach with arms and hands, and handle housekeeping supplies and equipment., • Hospitality environment with occasional guest interaction., • Fast-paced operational setting requiring physical activity and attention to detail., • Work performed indoors with occasional outdoor exposure depending on operational needs., • May involve exposure to ongoing construction and various weather conditions., • Noise level in the work environment may range from moderate to loud.

Job DescriptionJob Description: We are seeking a professional and polished Access Control Officer to join our team at a high-end luxury hotel. Attire is a black matching suit with a white button down shirt. The ideal candidate will embody the highest standards of personal grooming and professionalism, as this role involves direct interaction with distinguished guests. Key Responsibilities: Maintain a neat, clean-shaven appearance (no facial hair, or tattoos) and adhere to the hotel's strict grooming standards. Stand for extended periods while monitoring access points, greeting guests, and ensuring a secure and welcoming environment. Oversee lobby and elevator areas, providing a presence that deters unauthorized access and offers assistance to guests as needed. Conduct basic access control duties, such as checking credentials and monitoring entry points. Requirements: Strong customer service skills and the ability to maintain a courteous demeanor at all times. Physical ability to stand for long periods. Prior experience in security or guest services is a plus. ABOUT INDEMNITY SECURITY & INVESTIGATIONS, INC. Established in 2012, Indemnity Security & Investigations, Inc. proudly patrols local businesses and entertainment events throughout the South Florida community to keep our clients and their property safe. We are committed to consistently delivering high-quality officers, investigations, executive protection, marine patrol, surveillance, and services for the hospitality industry & commercial buildings. Our dedicated and talented security team is the foundation of our organization. We are proud of the work they do. Which is why we provide competitive compensation as well as a supportive company culture. A DAY IN THE LIFE OF A SECURITY OFFICER In this vital role, you enjoy making the rounds to patrol your assigned site(s). You are alert and observant, effectively monitoring your assigned area and checkpoints. If problems arise, you remain calm and handle them professionally using your vast customer service skills while still enforcing site policies and all safety regulations. Whether ensuring access points and unused zones are secure or patrolling well-trafficked areas, you are conscientious about any suspicious activity. You write detailed reports about your activities while on patrol. Loving that you get to communicate with customers and move around freely, you are so glad that you aren't stuck in a cubicle all day! Using your familiarity of site services and area amenities, you happily provide information, answer questions, review maps and give directions, assist with problems, provide service recovery, operate elevators, and more! Changing weather adds to the excitement of your job while out on patrol and keeps you on your toes. You welcome the challenge of fluctuating temperatures. Both our company and our clients can depend on you. You feel great about being the face of our company and the important role you play in keeping our clients and their property safe! SECURITY OFFICER QUALIFICATIONS • Relevant experience (at least 1-2 years of experience as a security officer in preferred), • Experience customer service or hospitality, • Have a Security D license, • Able to stand/walk for varying lengths of time, often long periods, • CPR certification is a plus Location: 32789

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Role: Shuttle Driver Pay rate: $22/hr Basic Function Responsible for the proper and safe operation of shuttle buses and the professional transportation of passengers. Key Responsibilities * Vehicle Maintenance: Perform daily vehicle inspections, maintain the cleanliness of bus interiors, and handle fueling as needed. * Operations: Log trip counts accurately and assist passengers with luggage or other travel items (especially in airport locations). * Customer Service: Courteously assist customers with questions and provide directions. Escalate complex issues to the Facility Manager when necessary. * Safety & Reporting: Immediately report any accidents, safety hazards, oil spills, debris, or violations of company policy to the garage office or manager. * Accessibility: Provide necessary assistance to disabled passengers. Qualifications Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Education/Experience: Less than High School education; or one month of related experience/training; or an equivalent combination of education and experience. * License Requirement: Must possess and maintain a valid state driver’s license with a current address and an acceptable DMV record. * Availability: Shift requirements vary depending on location needs. Availability to work 3rd shift (overnight) and/or weekends may be required. * Language Skills: Ability to read and comprehend simple instructions and memos. Ability to write simple correspondence and effectively present information in one-on-one situations to customers and colleagues. * Mathematical Skills: Ability to perform basic math (addition, subtraction, multiplication, and division) using American currency. * Appearance: Employees must maintain a neat, clean appearance and be in complete uniform at all times. Physical Demands * Regularly required to stand, walk, and use hands to handle cash or equipment. * Occasionally required to sit, climb, or balance. * Must be able to occasionally lift and/or move up to 75 pounds. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job Description POSITION PURPOSE: Carries out Front Office Operations procedures to ensure profitability, control costs and quality standards to guarantee total guest satisfaction. This position requires an overnight rotation of two overnight shifts. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Monitor all rooms related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience., • Communicate with guests and associates both verbally and in writing to answer questions and resolve issues., • Coordinates, under the direction of senior Front Office leadership, with all involved departments; sales site visits and special housekeeping requests, reservations, etc., to ensure proper procedures are followed and guest satisfaction is achieved. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service.” Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Ensure guest reservation policies, standards and procedures are met. Ensure the effective resolution of any complaints/challenges. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved. Ensure guest check-in/check-out procedures are efficiently followed and any issues immediately resolved., • Meet with guests to resolve service breakdowns to their satisfaction and aid in meeting special guest requests., • Coordinate processes that align marketing, resort operations and revenue management to enhance profitability and overall guest satisfaction. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Frequent Walking Frequent Climbing Stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Constant Grasping Frequent Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 25lb. Near Vision Constant Far Vision Constant Smell Occasional Travel Occasional OTHER DUTIES Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of computer systems for registration, reservations and backup systems., • Ability to read, write, speak and understand the English language to communicate with guests and associates., • Ability to develop associates to enhance advancement in the resort and corporation., • Ability to effectively deal with internal and external guests, which requires tact, patience, and diplomacy., • Knowledge of basic sanitation requirements/controls and applications of relevant chemicals. QUALIFICATION STANDARDS EDUCATION High school graduate or equivalent required. Four year college degree preferred. EXPERIENCE Minimum of 3-5 years Front Office, Guest Services and/or Housekeeping management experience for major Resort Company in a similar size operation. LICENSES OR CERTIFICATES CPR Certification and/or First Aid Training preferred. Ability to obtain any government required license or certificates. GROOMING/UNIFORMS All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionCompany Description Gazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city’s center. Job Description Job Purpose: Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program. Duties & Functions: • Actively welcome, greet, and check guests in, • Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings’, • Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up, • Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc., • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries, • Deal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording process, • Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken, • Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with the company confidentiality standards, • Ensure the correct procedure and policy standards are adhered to, • Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies, • Complete the appropriate reports and audits during the overnight shift, • Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc., • Encourage up-selling in order to maximize rates, • Ensure work areas are cleaned and maintained at all times, • Any other reasonable duties as assigned by the supervisor or manager, • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Bachelor’s Degree preferred. High School Diploma or equivalent required, • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel, • Ability to work overnight, • An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work-related information using computers and/or point-of-sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak, and understand English., • Must be able to work inside and outside at all times of the year as needed, based on business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description We are looking for Bell Attendant to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW: Under the general guidance of the Director of Front Office, the Bell Attendant position is responsible for meeting, greeting, and assist in transporting guest to tourist areas, providing information on the local area, and ensuring delivery and retrieval of luggage to all guests in a courteous, timely and professional manner. YOUR KEY RESPONSIBILITIES: • Must love and take care of guests!, • Must say “yes” and “thank you” often!, • Greet arriving guests and retrieve their luggage, • Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for, • Ensure that luggage has been stored safely according to prescribed procedures, • Ensure that the luggage storage area is always kept clean and tidy, • Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’, • Be fully aware of what functions are going on in the hotel, • Able to drive in a safe and efficient manner, • Able to keep a record of all the incidents while driving, for example, any accidents or tickets., • Responsible to ensure the safety and security of the guests while traveling., • Provide gracious, attentive, and friendly service, • Any other reasonable duties as assigned by the supervisor or manager \ All your information will be kept confidential according to EEO guidelines.

Job Description POSITION: Front Desk Agent REPORTS TO: Front Desk Supervisor / Front Office Manager JOB OVERVIEW: To assist guests efficiently, courteously, and professionally in all Front Desk related functions and to maintain high standards of service and hospitality. ESSENTIAL JOB FUNCTIONS: • Check guests in and out efficiently and in a friendly manner., • Promptly and effectively deal with guest complaints and requests., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by the company., • Handle guest mail and messages per established procedures., • Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Monitor room availability, block rooms and handle special requests., • Handle safe deposits by guests per established procedures., • Answer switchboard in accordance with standards of proper telephone etiquette., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change funds are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance., • Have a thorough knowledge of emergency procedures, practice safety standards at all times., • Know how to clean guest rooms to standards., • Be able to move luggage or packages weighing up to 40 lbs., • Follows safety and security procedures and rules., • Comply with attendance rules and be available to work on a regular basis. Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with our staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance. Every associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Hampton Inn Miami Coconut Grove Hotel is seeking a fun, detail oriented, dedicated individual to join our team as a Room Attendant. You will play a critical role in maintaining the highest standards of cleanliness and presentation in our guest rooms creating exceptional guest experiences while enjoying a competitive salary in a fun, team-oriented environment. If you take pride in ensuring a clean and inviting atmosphere for guests, we would love to hear from you! About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE – Passionate with the spirit to serve. EXCELLENCE – Committed to excellence that inspires results. ADAPTABLE – Adjust, adapt, and overcome. COMMUNITY – Creators of a collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. WHAT YOU’LL DO Create Clean, Fresh Spaces: Transform our guest rooms into inviting accommodations ensuring impeccable cleanliness and attention to detail. Create Comfort: Prepare beds by changing linens and remaking them with care ensuring guests experience a welcoming and cozy atmosphere during their stay. Provide Service Excellence: Anticipate guests needs by replenishing amenities and respond to guest requests with a sense of urgency. Create Immaculate Bathrooms: Polish and refresh showers, tubs, sinks, and bathroom amenities to ensure a pristine and rejuvenating experience. Ensure Guest Safety and Well Being: Inspect rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance. WHY Hampton Inn Miami Coconut Grove Hotel Competitive Salary: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! Medical benefits coverage. Paid vacation time. 401k Retirement Plan. SKILLS EDUCATION AND EXPERIENCE Experience in a Room Attendant role in a hotel or similar environment preferred. Must have attention to detail with the ability to be thorough in your work. Must be able to work independently while maintaining timelines. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization’s physical premises. AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Description Job Title: Server Classification: Nonexempt Department: Restaurant Reports to: Restaurant Manager Job Description Summary/Objective As a Server, you will be responsible for interacting with restaurant guests, fellow employees, and supervisors in a polite, courteous, and hospitable manner, to ensure an exemplary dining experience. You will take orders, give enticing suggestions, conduct full and complete food/wine/beverage service, and monitor guests' dining experience by performing the following duties. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Presents menu, answers questions, makes suggestions regarding food and beverage., • Adheres to all responsible alcohol consumption requirements as dictated by the state., • Ability to sell alcohol and food items., • Able to use a computer to ring orders on a check., • Able to interact with guests in a friendly/fast manner., • Able to accept different types of payment and make a change., • Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant., • Ability to clear and reset tables., • Check identification of guests to ensure guests are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age., • If consuming alcoholic beverages, observe guest's behavior, count number of drinks served, and if the server feels they should not drive, offer a taxi. Do not hesitate to ask a manager to intervene., • All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations., • Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential., • Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better., • Customer/Client Focus, • Ethical Conduct, • Initiative This position has no supervisory responsibilities. Work environment This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) years of restaurant experience., • A minimum of (1) year of experience in a hotel environment., • Culinary school diploma or degree in food service management or related field., • Must be able to work independently and exercise good judgment to resolve issues., • Guest-oriented and service-minded., • Flexible schedule. Able to work weekends and holidays. The Company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department, • Applies excellent guest relations skills when interacting with guests, • Consistently maintains a positive attitude that ensures the best guest experience, • Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect, • Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business, • Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities, • Performs all duties in a timely and professional manner, • Applies teamwork skills at all times, • Gives recognition to repeat guests, • Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows, • Cleans and dusts lobby areas, • Cleans and restocks all assigned restrooms, • Removes trash from all assigned areas, • Uses proper chemicals when cleaning as described by the department's procedures, • Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department, • Polishes all metal around lobby areas, • Turns lost and found items into Security in accordance with hotel standards, • Cleans and sanitizes assigned public and back of the house areas, • Complies with all specific HOSTAR policies and procedures, • Removes Room Service trays from hallways and places in appropriate location in service corridor, • Assists with general cleaning of guestrooms, • Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners, • Maintains the highest levels of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces, • Transfers and stocks all supplies from Receiving as directed, • Ensures that the Housekeeping storeroom is neat, organized, and secure, • Turns mattresses, • Cleans chandeliers, • Properly uses and maintains equipment and supplies, • Maintains excellent condition of grounds, floors, carpets, etc., • Cleans ashtrays and ash urns, • Cleans ice machine areas, • Cleans elevator foyers, • Cleans elevator doors, • Cleans elevator tracks, • Washes doors, • Vacuums guest hallways, • Cleans windows, • Cleans door jams and fire boxes, • Cleans and mops stairwells, • Cleans handrails, • Sweeps and mops hallways, • Replaces burned out light bulbs according to established procedures, • Assists in preparation and deep cleaning of VIP rooms, • Moves furniture in rooms as required, • Cleans spots on walls, • Cleans spots on carpets, • Assists Room Attendants by emptying trash and soiled linen from Housekeeping carts, • Takes dirty linen to laundry pick up areas, • Cleans offices as scheduled, • Cleans Front Desk and back office area, • Cleans back of the house windows as needed, • Attends all department meetings as scheduled, • Assists in restocking Room Attendant caddies, • Fills Room Attendant bottles with chemicals according to department guidelines, • Brings dirty glasses down to Housekeeping department at the end of shift, • Washes guestroom glassware in dishwasher and delivers clean glassware to linen closets, • Cleans service landings, • Cleans stocks, and organizes linen closets, ensuring that they are always locked, • Checks all vacuums used by Room Attendants and maintains them, • Completes in a timely manner all daily cleaning items for the specific public area assigned, • Takes trash to the compactor at the end of the day, • Performs as Restroom Attendant for special events, when required, • Performs as Room Attendant, if required, on an emergency basis, • Graduate Houseperson: trains Housekeeping employees regarding professional knowledge and skills according to the Executive Housekeeper's Course Outline, Standards, and Procedures, • Demonstrates ability to provide coverage in related departments as directed, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Basic English language skills, • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift

Job Description The Outside Golf Staff will come in contact with members and guests more than anyone at the club, when they arrive at the Club, when they are preparing to go to the tee or practice range, as they return from the course, and when they leave the Club. Be ready. By anticipating needs, we will provide better service. Become familiar with the habits of regular patrons, and review the daily starting sheet and lesson book to most efficiently offer the highest degree of service Areas of responsibility: The bag room staff responsibilities include, but are not limited to the following: One of the most visible operations to Members and Guests is the service provided by the Outside golf Staff. We only have one opportunity to make a good first impression. The golf staff working in the cart and staging area often conveys this image. Using the member’s name and offering consistently high-quality services are without question the most important factors leading to the success of any Club. As a member of the Outside golf staff, you will have a great deal of direct contact with the Members. It is only natural, therefore, that your members should judge the quality and standards of the club by your appearance, attitude, and actions as much as the quality of our facility, merchandise, and golf course. Club Storage at The Links at Fisher Island Club is provided to those members that choose to pay an annual fee for this service. In addition to the fee, members usually volunteer gratuities for our service. They are therefore entitled to the following services from our bag room staff: • All Bags that enter our storage facility shall be cleaned thoroughly prior to placement on the bag racks. All zippers shall be zipped closed. This includes clubs belonging to members, guests, rental clubs even staff members., • All rental sets should be wiped, checked to make sure they didn’t get mixed up into a different set, and that there are none missing. They should then be placed in the designated area on the rack., • A number of clean towels should be available each day for use by our members and guests. They are to be provided for on the golf carts, on the driving range, and on the table in the staging area., • Clean ice, cups, and drink coolers when requested should be available for members and guests. Make sure all drinks are adequately billed to the member’s account or guest’s account daily. Hotel drink charges should be done right after they have completed play, so they don’t check out and not get charged., • An adequate number of clean, charged golf carts should be staged and set up with filled sand holders, tees, scorecards, pencils, 2 green towels, and a daily pin sheet., • Always clean members’ private carts whenever possible, including washing exterior when needed, floorboard, replenishing the sand bucket, and offering clean towels., • The bag storage area should never be left open when left unattended. Always inform another staff member when it is necessary to leave the area. When you must leave the area take a radio with you., • The bag room staff should never allow members or guests to carry or load their own bags. Always be aware of the bag drop area, and be attentive when golfers are arriving., • When opening, check with the starter for special groups and inform the starter when carts are signed out for range only so charges can be applied if applicable., • The bag room opener should put out a black service box containing an ample supply of ball markers, tee’s, towels, and divot tools for the day’s use., • The opener also communicates with the golf course superintendent to update the flag placement on the first tee message board and the corresponding golf cart pin sheets for that day., • The opener also updates the yardage on the driving range signs and makes sure the clocks are working and the correct time. Education/Skill/Work Experience Required: • Minimum 2-year Golf Operations experience in a high-end private golf club facility, • Valid driver’s license (no points/suspension), • High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience, • Attendants must be courteous, friendly, and have a professional manner, • Ability to work effectively with little supervision, • Ability to organize and prioritize work, • Must be able to work independently handling high volume and ability to multitask, • Must possess computer and phone skills, • Must thrive in a fast-paced environment. Knowledge of the game of golf, its traditions, and etiquette is required, • Required to perform with a high degree of professionalism and commitment to excellence., • Excellent interpersonal and verbal communication skills are a must., • The candidate must have English language skills to clearly communicate verbally with members, guests, supervisors, and co-workers. Spanish language skills are a benefit., • Must enjoy working outdoors for extended periods of time., • The candidate must be able to work a flexible schedule that includes weekends, holidays, • Outside (all weather conditions), • Ability to regularly lift weight in excess of 25 pounds, • Must keep work area clean and free of accident hazards, • Must be able to bend, stoop, and stand for hours at a time, • Work is not performed in an office environment and is exposed to outdoor conditions and temperatures. This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change. I have reviewed the above job description

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. The purpose of this position is to support and assist Housekeeping and Laundry as assigned. Essential Functions and Responsibilities • Maintain all linen rooms clean, stocked and organized according to linen needs, • Provides Laundry Manager with inventory of linen rooms at 3pm daily, • Notifies a manager promptly and fully of all problems or unusual matters of significance, • Handle guest with excellent guest relation skills, • Attend all departmental meetings as scheduled, • Perform all duties in a timely and efficient manner, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Previous Housekeeping experience an asset, • Basic English skills required, • Must be able to push, pull, and lift up to 150 lbs, • Must be able to bend and stand for prolonged periods, • Must be flexible to work weekends and holidays

Job Description Location: Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA Compensation: Hourly Schedule: Full-Time Position Type: Supervisor Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • …and much more! Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability JOB SUMMARY Assist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Guest Relations • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust., • Address guests' service needs in a professional, positive, and timely manner., • Assist other employees to ensure proper coverage and prompt guest service., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Thank guests with genuine appreciation and provide a fond farewell., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Speak to guests and co-workers using clear, appropriate and professional language., • Provide assistance to coworkers, ensuring they understand their tasks., • Talk with and listen to other employees to effectively exchange information., • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property., • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email)., • Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. SOCIAL MEDIA SITES Marriott Careers: Marriott Miami Dadeland Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Position is responsible for folding and feeding linen. Maintain good quality and production standards. Additional responsibilities include all opening duties. Maintain a clean work environment. Have a positive attitude and be able to work well with others. Essential Functions and Responsibilities • Hand fold terry items , blankets and spreads, • Performs any opening work, • Operates assigned equipment in accordance with hotel standards and guidelines for safety, • Feeds flat work iron, • Tracks production, • Keeps assigned area clean, • Performs any closing work, • Encourages a positive attitude among employees, and treats other employees (and the guests) with courtesy and respect, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance, • Is polite, friendly, and helpful to all guests, management and fellow employees, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Must be able to maintain production reports, • Must be able to lift up to 25 pounds, • Must be flexible to work all shifts, including weekends and holidays

Job DescriptionCompany Description From our dazzling location in the heart of Miami, Ennismore offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our team as a Bell Attendant, located at SLS LUX, Miami. JOIN THE TEAM TODAY! Job Description Job Purpose: The Bell Attendant position is responsible for meeting, greeting, and assist in transporting guest to tourist areas, providing information on the local area, and ensuring delivery and retrieval of luggage to all guests in a courteous, timely and professional manner. Duties & Functions: • Greet arriving guests and retrieve their luggage, • Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa), • Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort, • Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for, • Ensure that luggage has been stored safely according to prescribed procedures, • Ensure that the luggage storage area is kept clean and tidy at all times, • Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’, • Be fully aware of what functions are going on in the hotel, • Able to drive in a safe and efficient manner., • Able to keep a record of all the incidents while driving, for example, any accidents or tickets., • Responsible to ensure the safety and security of the guests while traveling., • Provide gracious, attentive, and friendly service, • Any other reasonable duties as assigned by the supervisor or manager., • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed., • Health and Safety, • Food Hygiene, • Maintenance, • Emergency Procedures In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of sbe are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. Assimilate into company’s culture through understanding, supporting and participating in all the company’s elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by the company’s from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required, • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Any other reasonable duties as assigned by the supervisor or manager., • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. POSITION PURPOSE: Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and associates. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Foot patrol of the interior of the resort to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work., • Maintain order in the resort, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, associates, patrons and property., • Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Prepare relevant information on house count, conventions, arrivals and departures from each shift., • Memorize and monitor life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift., • Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly., • Administer CPR and First Aid. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service.” Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company. • Provide accurate information to inquiries for directions and hours of operations., • Receive record and secure found property. Research and respond to guests inquiries for lost property., • Assist guests with door lock and in room safe problems using moderately complex hand held electronic apparatus., • Escort guests and associates as required to parking lots., • Other duties as assigned by Supervisor. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: • Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the city and surrounding area., • Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information., • Ability to communicate orally and verbally in English with staff and outside entities., • Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift., • Hearing and visual ability to observe and detect signs of emergency situations., • Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property., • Ability to follow written and or verbal instructions., • Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs., sufficient manual dexterity in hands., • Ability to climb stairs and ladders at a rapid pace., • Ability to perform duties within extreme temperature ranges. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Frequent Standing Constant Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Rare Taste Never Lifting/carrying (#50 lbs) Frequent Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: None. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent preferred. EXPERIENCE 1-2 years Hospitality experience. Prior law enforcement, security or military experience an asset. LICENSES OR CERTIFICATES Security Class D License required, CPR / First Aid Certified preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description POSITION PURPOSE: As a Golf Bag Services Attendant you will provide exceptional guest service by assisting members and guests with golf bag and cart services while maintaining an efficient outside service area. You will be responsible for the inventory and asset protection of the golf cart, pull cart, golf bag, rental bag, and cart supplies. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Display a professional appearance and attitude, and remain courteous to guests at all times while remaining in your work area., • Pre stage an adequate number of golf cars to fulfill the number of golfers for the day. Plan on staging an additional 30 cars for Mclean school, volunteers, and special needs., • Pre set and stage members and guests golf bags, pull carts, and golf shoes in the staging area on golf carts / bag racks at a minimum of 2 hours prior to their tee time., • Provide a warm welcome to golf guests who are entering the golf services area, main road, or blue monster shop lawn., • A complete 360 degree awareness of guest activity is required to ensure guests are provided warm welcome as they will be coming from all directions into the staging area., • Coordinate with fellow golf services team members the location of the guest’s golf bag and set up to expedite the process., • Provide an outline of the golf sequence of service to include offering ice/water, explaining where their clubs are located, informing them of the driving range location, and the assisting with their desired next steps., • Build rapport with golf guests and resort guests when time permits by inquiring about their stay and informing them of the resort’s history, activities, and offerings., • Provide directions to the first tee, driving range, putting greens, Jim Mclean School, Spa, restaurants, meeting rooms., • Provide warm welcome for golf guests who have completed their round and are returning to the golf service area. Assist in directing them back to the designated area and informing them of the next steps., • Partner with the pre round concessions to drive sales thru word of mouth promotion., • Maintain cleanliness of the surrounding area to include the Cart wash area, Kiosk, bag racks awning, champions pavilion walkway and surrounding area, main road, flower beds, and perimeter area of golf service area., • Contact necessary departments via radio with any guest concerns or challenges to ensure immediate guest recovery and problem resolution., • Ensure the security of all golf equipment in storage., • Pick up and drop off golf bags at member and regular valet bag drop., • Clean clubs and store clubs for guests., • Execute Rental club check in and check out process for use by guests; clean and put away after use., • Charge, plug-in, and store golf cars using golf car management program techniques., • Remove golf cars from storage area; put back at end of day., • Clean golf cars after each use utilizing proper cleaning and, • Place score cards, tees, replenish sand, and ensure trash is removed, and GPS unit is turned off prior to storing golf car., • Store, clean, and tag guest clubs in bag room storage in the proper alpha location., • Facilitate member golf bag storage inventory with Golf Services Supervisor and membership assistant professional for proper billing., • Support large tournament outings by bringing golf bags to buses and taking back when necessary., • Assist in maintenance and repair of golf cars when necessary., • Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing Rare Crouching/Bending/Stooping Frequent Reaching Frequent Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (up to 50 lbs) Frequent Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School diploma or equivalent. EXPERIENCE Previous experience working in a golf environment. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Experience: Previous accounting generalist experience, preferable within Hotels. Skills and Abilities: Strong working knowledge back-office accounting systems. Four Seasons Hotel Miami is looking for an Accounting Generalist who shares a passion for excellence and who infuses enthusiasm into everyth

Job DescriptionCompany Description From our dazzling location in the heart of Miami, we offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Agent at Hyde Midtown, Miami. Job Description Job Purpose: Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program. Duties & Functions: • Actively welcome, greet, and check guests in, • Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings’, • Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up, • Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc., • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries, • Deal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording process, • Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken, • Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with the company confidentiality standards, • Ensure the correct procedure and policy standards are adhered to, • Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies, • Complete the appropriate reports and audits during the overnight shift, • Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc., • Encourage up-selling in order to maximize rates, • Ensure work areas are cleaned and maintained at all times, • Any other reasonable duties as assigned by the supervisor or manager SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Bachelor’s Degree preferred. High School Diploma or equivalent required, • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel, • Ability to work overnight, • An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work-related information using computers and/or point-of-sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak, and understand English., • Must be able to work inside and outside at all times of the year as needed, based on business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure fresh, high quality ingredients are used, • Prepares and stores raw food products properly, • Follows standardized recipes in the preparation and cooking of menu items, • Adheres to established portion control guidelines, minimizes waste, • Plates foods according to established plating/presentation guidelines, • Monitors finished product waiting to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of any equipment malfunction or safety hazard immediately, • Provides Steward with timely notification of need for clean dishes, pots, pans etc., • Returns utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all unused ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shift, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or its equivalent, • One year cooking experience in upscale, high volume hotel or freestanding restaurant or Post Secondary culinary training/certification as ”Cook” from a recognized culinary training school, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 35 pounds, • Ability to read, write and speak English

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Job Summary: Front Office Front Desk Agents are responsible for welcoming guests upon arrival, determining a guests’ reservation status and identifying how long they will be staying at The Betsy. Front Desk Agents help guests check in and out of the hotel, assist in assigning rooms and accommodate special requests whenever possible. Responsibilities and Duties Include but Not Limited to the Following: • Checks guests in and communicates services and amenities at The Betsy to guests upon arrival., • Accommodates special requests whenever possible for each guest., • At the end of guests' stay, processes guest check-outs., • Assists in pre-registration and blocking of rooms for reservations., • Thoroughly understands and adheres to proper credit, check-cashing, and cash handling policies and procedures. Performs cashier related functions like posting charges to guest accounts, raising paid outs, and currency exchange., • Understands room status and room status tracking., • Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, room-moves, and day use rooms., • Works closely with the housekeeping and engineering departments in the keeping of room status reports up to date and coordinates requests for maintenance and repair work., • Knows The Betsy’s room locations, types of rooms available, and room rates as well as the activities and services of The Betsy., • Presents options and alternatives to guests and offers assistance in making choices by using suggestive selling techniques and The Betsy upselling strategy to sell rooms and to promote other services of the hotel., • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures., • Uses proper mail, package, and message handling procedures and records such transactions for proper tracking., • Advises guests of any messages, mail, faxes, etc. received for them., • Obtains proper identification for tax-exempt guests and attaches the form to the registration card., • Maintains the cleanliness, sanitation, and neatness of the front desk area., • Knows all safety and emergency procedures and is aware of The Betsy accident prevention policies., • Performs additional tasks as requested by management. Job Requirements: • High school graduate or equivalent required., • Experience in a similar position in a high-volume, high-end hotel is strongly preferred., • Degree in hospitality management or related field desirable., • Must be able to:, • Speak, read, write, and understand English (Spanish desirable);, • Use computer systems and devices including but not limited to property management system, guest service management system, and point-of-sales system;, • Meticulously follow instructions;, • Achieve sales goals;, • Work well with others;, • Work independently;, • Multi-task;, • Resolve complex problems;, • Remain calm during stressful situations., • Must be:, • Extremely detail-oriented and precise;, • Professional and friendly. The Betsy – South Beach is an equal opportunity employer and a drug-free as well as harassment-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a full-time Hotel Front Desk Agent. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS HOTEL FRONT DESK AGENT: We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. RESPONSIBILITIES: · Perform all check-in and check-out tasks · Manage online and phone reservations · Inform customers about payment methods and verify their credit card data · Register guests collecting necessary information (like contact details and exact dates of their stay) · Welcome guests upon their arrival and assign rooms · Provide information about our hotel, available rooms, rates and amenities · Respond to clients’ complaints in a timely and professional manner · Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs · Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests · Upsell additional facilities and services, when appropriate · Maintain updated records of bookings and payments REQUIREMENTS AND SKILLS · Work experience as a Hotel Front Desk Agent, Receptionist, or similar role · Experience with hotel reservations software · Understanding of how travel planning websites operate, like Booking and TripAdvisor · Customer service attitude · Excellent communication and organizational skills · A degree in hotel management is a plus INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR 85Ws9TS5cv

Job DescriptionSalary: Private Medicalhas spent the last 20 years creating a new category of concierge medicine private medicine by designing a system that honors the relationship between patients, physicians, and each member of the care team. Based in California, Florida and New York, our physician-led teams work in concert with our Gynecologists, Naturopathic Medicine Doctors, curated local specialists, elite medical centers, and specialists around the world, to provide relationship focused, evidence-based, longitudinal care to our members and their families. Private Medical is, by design, privately held and free from any conflicts of interests. This is anoutstanding opportunity for a highly motivated individual, who can help carry out our mission of delivering coordinated, personalized care to our patients. As a Patient Care Administrator, your role goes beyond that of a traditional office assistant. Not only are you responsible for standard administrative functions (e.g., scheduling, billing, patient communication, and EMR organization), but as this is a growing practice, you must also be constantly thinking of ways we can improve operationally in support of exceptional care delivery. You will consistently deliver concierge level services for our patients and doctor teams, really get to know our patients, properly organize and prioritize projects, and stay two steps ahead of any issues. What we're looking for: • Education:Bachelor's Degreepreferred,preferably in a science or medically-related field, • Experience:1 year of experience required, healthcare experiencepreferred, • Advanced computer literacy, primarily with Apple computers, and tech-savvy comfortableness working in a paperless environment (EHR enabled), • Proven track records of providing extraordinary customer service, • Excellent critical thinking and communication skills, • Autonomous, responsible, and proactive exceptional professional, poise and sophistication are a must, equivalent to being a C-level executive assistant or reception at a luxury hotel, • Enthusiastic and passion for our mission, • Tenacity to follow through and close the loop on both quick and long-tail responsibilities, • Excellent verbal and written communication skills, • Exceptional ability to multi-task and properly self-prioritize, with efficiency and high productivity, • Adept with technology applications and services What will you be doing in this role? • Provide concierge services for patients, comprised of helping with prescriptions, patient interface with other offices and hospitals, appointments, follow-ups, tracking appointments, facilitating patient needs, and developing a sincere relationship, • Respectful, responsive email and phone communication with both prospective and current patients, • Warmly greet and help patients with check in/out, • Schedule appointments for physician with corresponding reminders, • Coordinate and track outside consults, tests, and imaging studies for patients, • Obtain prior authorizations for prescriptions and diagnostic companies, • Upload labs and other outside documentation into Electronic Medical Record (EMR), • Answer and triage phone calls, • Other assigned responsibilities and projects as needed What you can expect: • To significantly contribute to an innovative, growing medical practice that delivers disruptive, cutting-edge, personalized medicine, • To gain exposure to all aspects of practice development and maintaining customer relations, • To grow professionally, creatively, and personally in a low-stress but productive and passionate business environment What is in it for you? • A competitive starting salary commensurate with experience and skills, • 401(k) with a match (up to 3% of salary), • Robust health benefits, • 3 weeks of paid time off, • 10 paid holidays off & 1 floating holiday, • ...and most importantly more time to provide outstanding care for patients and work with great colleagues! At Private Medical, we know that a great experience for patients, physicians, and the entire team transpires when people from different geographies, religions, ethnicities, political affiliations, genders, abilities, and creeds engage in collaboration. It is vital that we remain curious and compassionate towards ourselves and others, that we celebrate the new perspectives diversity invites us to see, and that we learn and adapt to the influence of our community to foster a safe and collaborative space.

Job Description Front Desk Agent (Hotel Experience) Ac & Element Miami DT. (Marriott) Job Description: We are seeking a dynamic and customer-focused Front Desk Agent with prior hotel experience to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, playing a pivotal role in ensuring their stay is both pleasant and memorable. This role requires excellent communication skills, a knack for problem-solving, and a strong attention to detail. Key Responsibilities: • Greet and welcome guests with a warm, friendly demeanor upon their arrival., • Manage all check-in and check-out procedures efficiently and accurately., • Handle guest inquiries and provide information about hotel services, amenities, and local attractions., • Answer phone calls promptly and professionally., • Resolve guest complaints and problems, escalating issues as necessary to ensure guest satisfaction., • Process payments and manage room bookings using hotel reservation software., • Maintain a neat and organized front desk area., • Collaborate with housekeeping and other departments to ensure seamless guest service delivery. Qualifications: • Previous experience in a hotel front desk role is required., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Proficient in using hotel management software and Microsoft Office Suite., • Ability to work flexible hours, including weekends and holidays., • A customer-oriented mindset and the ability to remain calm under pressure. We offer: • Competitive salary and benefits package., • Opportunities for professional growth and development., • A supportive and team-oriented work environment., • The chance to be part of a prestigious hotel brand. Application Process: To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications for this role. We look forward to reviewing your application and potentially welcoming you to our team. AC & Element Miami DT is an Equal Opportunity Employer committed to diversity, equality, and inclusion in our workplace. Become part of a team that values hospitality, teamwork, and guest satisfaction. We can't wait to meet you!

Job Description The Gale South Beach, Curio Collection by Hilton is looking for dynamic and driven talent to join our team. As a Front Desk Agent you will be responsible for the day to day shift operations at the Front Desk, completing daily tasks and checklists, satisfying guest’s requests or requirements and representing the hotel and brand as an ambassador of the hotel. ESSENTIAL FUNCTIONS • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests., • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Menin rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. * Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. * Book reservations for those guests who approach the Front Desk. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computational ability. * Must possess basic computer skills. * General knowledge of the city where hotel is located and its attractions. * Extensive knowledge of the hotel, its services and facilities. Physical Demands * Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. * Must be able to stand and exert well-paced ability for up to 4 hours in length. * Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. * Must be able to exert well-paced ability in limited space. * Must be able to lift up to 15 lbs. occasionally. * Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. * Ability to spend extended lengths of time viewing a computer screen. * Vision occurs continuously with the most common visual functions being those of near vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. * Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDSEducation High school or equivalent education required. Experience One to two years of Front Office Experience in a hotel required.

Job Description The Overnight Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description Overall Scope and Responsibility: Responsible for the registration of new guest, departures, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possibly service standards to our clientele at all times. Essential Duties: • Completes the registration process by inputting and retrieving information from computer, confirming pertinent information including number of guests and room rates. Assigns rooms based on guest's specific requests, VIP status etc. Issues keys and non-verbally confirms the room number and rate, • Informs guests on hotel facilities and amenities, provides directions within the property., • Communicates luggage delivery / retrieval with the bell staff, and car requests with the valet if needed, • Performs basic accounting procedures including exchange of foreign currency, cash handling, posting charged to guest folio, making adjustments etc, • Reviews reports such as credit limit report, arrivals/ departures, discrepancy report, group resumes etc and communicates pertinent information to the respective department, • Communicates credit issues to all revenue generating departments, • Projects a warm welcome, follows 10-5 rule, acknowledges waiting guests with no exception. Uses a clear and positive speaking voice, listens to understand requests, responds with appropriate action and provides options, • Communicates guest requests with the appropriate department, • Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve guest dissatisfaction using empowerment within acceptable limits. Consults FO managers for further assistance, • Reviews departing guest's folios and invites guests back, • Makes reservations, • Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge. Job Knowledge, Skills, & Abilities • Excellent communication, interpersonal, and organization skills., • Must be able to carry 10 lbs., • Commitment to superior customer service and excellent customer service skills., • Proven ability to influence a team and achieve results., • Flexibility and creative problem-solving ability., • Strong initiative and self-motivation., • Fluency in job related English both verbal and non-verbal., • An appreciation and respect for the diversity of all individuals in the workplace., • Ability to handle pressure and work in a fast paced environment., • Must be able to work days, evenings, and weekends as necessary.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure fresh, high quality ingredients are used, • Prepares and stores raw food products properly, • Follows standardized recipes in the preparation and cooking of menu items, • Adheres to established portion control guidelines and minimizes waste, • Plates foods according to established plating/presentation guidelines, • Monitors finished product to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of an equipment malfunction or safety hazards immediately, • Provides Stewards with timely notification of needs for clean dishes, pots, pans etc., • Returns utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shifts, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or equivalent, • Three + years cooking experience in upscale, high volume hotel or freestanding restaurant or post secondary culinary training/certification as ”Cook” from a recognized culinary training school and two year hands on experience, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 50 pounds, • Ability to read, write and speak English

Job Description Are you a hospitality professional with experience in Membership and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Membership assistant. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. The Member Assistant are driven individuals focused on building long-term, value-based member relationships that enable achievement of acquisition and retention goals. The Member Assistant creates, maintains Membership information to deliver results at or above company expectations. The Membership Assistant is responsible for assisting with administrative and sales support tasks relating to Membership. In the absence of Membership Director, the Membership Assistant meets with prospects, obtain information, answers question and gives club tours. This position plays a key role in the daily interaction and direction of all Cub members/Vendors/staff. All tasks and assignments encompassing this position are to be performed in aim of achieving all Departmental/Club operational objectives at the highest level in support of the vision of Fisher Island Club. In accordance with Fisher Island Club's philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers. Primary Responsibilities: • Acts as an ambassador to member needs and inquiries. Effectively responds to all member comments in accordance with Club standards, policies and rules; uses ideas, feedback and suggestions to continually improve the services provided to members, • Provides support for the club's executive offices as directed, • Assist in maintaining membership files ensuring the completion of all required forms, • Initiate requests for and distribute new member cards/guest cards, • Assist with internal and external communication for Member events including emails, phone calls, marketing materials, etc., • Help lead Member engagement initiatives, • Accurately maintain Membership Database, • Update Event Paperwork and Communicate to appropriate Departments, • Ensure superior customer service by sustaining a culture, through actions and example, wholly committed to listening to members and guests, understanding their needs, and exceeding their expectations, • Create and deepen relationships with members and enhance their sense of belonging and community within the club by reaching out to "your" members in person and by phone and email, • Handle member issues proactively, "own" member problems that come to your attention and solve those issues within a 24-hour period, • Be knowledgeable about your job, the company, and our services, promotions and business practices so that you can provide members and guests with consistent and accurate information, • Have knowledge of all Club events on seasonal calendar, amenities and outlets, • Assist with mailings (internal/external), • Conduct office supply inventory and monthly storage room inventory, • Open, process, close and file Z Accounts for Member and Reciprocal Guests., • Maintain member files current as delegated, • Assemble new membership enrollment kits, • Take messages accurately to include whom the message is for, name of caller, what the call is in reference to, date and time of the call., • Transfer all lines to voicemail when leaving for the day and un-transfer lines from voice mail first thing each morning., • Have knowledge of Club departments and management team, • Have knowledge of guest rules for all categories of memberships, • Perform additional duties as assigned. Education/Experience: • High school diploma or equivalent required and some college preferred, • Professional with impeccable integrity and unquestionable ethical and moral standards, • Computer knowledge required. Must be knowledgeable in Microsoft office, • Possess excellent written and oral communication skills., • Be a team player in all situations who is able to work within the organizational structure of the company and who can also comfortably take supervision., • Possess self-confidence and be disciplined, • Possess a professional personal appearance, • Possess high levels of energy and enthusiasm, • Must be able to work weekends/holidays and evening as required, • Responsible for maintaining the confidentiality of all member information Working Conditions: • Work is performed in an office environment and outdoor walking/standing for extended periods, • Ability to a flexible schedule to include, but not limited to nights, weekends, and holidays

Job Description Sobre Yurbban Hospitality Group En Yurbban no solo ofrecemos alojamiento, creamos momentos que se recuerdan. Somos un grupo hotelero con alma, donde la hospitalidad, la sostenibilidad y la autenticidad van de la mano. Nos mueve sorprender, hacer las cosas bien y disfrutar mientras las hacemos. Nuestra esencia WOW, CONSCIOUS, HONEST, PASSION y TEAM son mucho más que palabras. Nos encanta innovar, cuidamos de las personas y del planeta, actuamos con transparencia, damos el 100 % en cada reto y, sobre todo, trabajamos juntos para lograrlo. Por qué unirte a nosotros Formar parte de Yurbban es crecer en un entorno donde las ideas cuentan y el buen ambiente se siente. Operamos alojamientos en Barcelona, Madrid, Sevilla, San Sebastián, Miami, Chía y Bogotá, con un propósito claro: hacer que cada experiencia sea única. Buscamos un/a Front Desk J1 en UMA House by Yurbban – South Beach, Miami. Tu misión será ofrecer una experiencia de bienvenida cercana, ágil y alineada con nuestros estándares, asegurando que cada huésped viva una estancia memorable desde el primer momento. Responsabilidades • Atender a los huéspedes durante check-in y check-out, garantizando una experiencia fluida, • Gestionar reservas, modificaciones y solicitudes especiales, • Resolver incidencias con rapidez, autonomía y orientación al cliente, • Coordinarse con housekeeping, mantenimiento y otros departamentos, • Promover servicios adicionales del hotel (upselling y cross-selling), • Asegurar el orden y correcto funcionamiento del área de recepción, • Estudios en turismo, hospitality o similar, • Haber finalizado los estudios hace menos de 6 meses o estar en el último año de carrera, • Disponibilidad de 12 meses de estancia en USA., • Nivel de inglés mínimo B2-C1 (imprescindible), • Valorable experiencia previa en recepción o atención al cliente, • Interés en desarrollar carrera internacional en hospitality, • Actitud proactiva, resolutiva y con orientación al cliente, • Capacidad de adaptación a entorno dinámico y multicultural, • Salario de 18$/hora + comisiones por upselling, • Experiencia internacional estructurada con Training Plan, • Acompañamiento antes, durante y después de la llegada a Miami, • 3 noches de alojamiento inicial en el hotel., • Afterworks y actividades de equipo para integrarte desde el primer día, • Acceso a formación con Yurbban Academy, • Descuentos en hoteles del grupo (30% + familia y amigos), • Descuento en restauración del hotel, • Acceso a gym con beneficios, • Entorno multicultural donde mejorarás tu inglés sí o sí

Job DescriptionCompany Description Gazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a playful spirit. We have an exciting career opportunity to join our team. Say farewell to the ordinary and hello to SLS LUX Brickell, an irresistible and spellbinding retreat in the city’s center. Job Description Job Purpose: Under the general guidance of the Security Manager, assist in maintaining a safe and secure environment for our guests and employees by patrolling and monitoring premises and personnel. The Security Agent will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report. Duties & Functions: • Responsible for monitoring and patrolling assigned areas to provide a safe environment for guests and employees, • Patrols the outside and inside perimeter of property, ensuring that reports are made to Director of Security if there is a potential safety issue, • Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers, • Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct, • Responsible for responding to emergency situations as needed, • Will be responsible for preparing written reports, • Watch alarm systems or video cameras and operate detecting/emergency equipment, • Perform first aid or CPR, • Provide excellent customer service, • Adhere to all company service and operating standards, • Remain in compliance with local, state and federal regulations, • Responsible for responding to emergency situations as needed to provide necessary assistance to employees and guests, • Protect the company’s assets relative to theft, assault, fire and other safety issues, • Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations, • Any other reasonable duties as assigned by the supervisor or manager, • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional serviceQualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required, • One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel, • Proven experience as security officer or guard, • Knowledge of legal guidelines for area security and public safety, • Familiarity with report writing, • Excellent surveillance and observation skills, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure fresh, high quality ingredients are used, • Prepares and stores raw food products properly, • Follows standardized recipes in the preparation and cooking of menu items, • Adheres to established portion control guidelines, minimizes waste, • Plates foods according to established plating/presentation guidelines, • Monitors finished product waiting to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of any equipment malfunction or safety hazard immediately, • Provides Steward with timely notification of need for clean dishes, pots, pans etc., • Returns utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all unused ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shift, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or its equivalent, • One year cooking experience in upscale, high volume hotel or freestanding restaurant or Post Secondary culinary training/certification as ”Cook” from a recognized culinary training school, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 35 pounds, • Ability to read, write and speak English

Job Description Host/Hostess - SUGAR Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at EAST Miami? EAST isn’t here for those who follow the crowd, but for the curious, the creative, and the sustainability-minded, seeking fresh alternatives to live, work, dine, and play. Welcome to EAST, a different take on hospitality in tune with changing mindsets. Job Overview This role supports a team to create unique and exceptional memories for our guests. We are committed to providing personalized and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role. Key Responsibilities Welcome to the core of what being a Host is all about! Here's the quick lowdown on what you'll do day-to-day: • Greet and interact with guests in a friendly and professional manner, • Seats all guests in a timely and courteous fashion, clears extra settings if not needed, and presents menu to each guest, • Answers phone ad take reservations using professional language, • Volunteers Hotel information to guests, and must be knowledgeable about other restaurants, shops, locations on property, • Communicates with kitchen and team members to ensure steady flow of dining guests, • Maintains waiting list of guests, be aware and know what tables are available, who is covering each section and how to seat guests alternately in each section Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): • Good food and service knowledge, • Excellent communication skills, • Past experience in similar capacity, hotel preference preferred What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you. • Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you., • Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together., • Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: • Dine at our team Canteen and save on meals!, • Enjoy COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?, • Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups., • Enjoy discounts at our restaurants and bars., • Speak up & put your own ideas into actions. Think differently!, • Discounted transportation passes and parking nearby.

Job Description Job Description Summary/Objective The Front Office Manager is responsible for managing and coordinating the activities of employee in guest registration, bell services, concierge services, telephone services and night audit to ensure guest satisfaction and maximizing hotel profitability. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Communicates effectively and genuinely with guests, employees and other departments., • Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress code., • Demonstrate teamwork by co-operating and assisting employees as needed., • Manages and oversees their reviews, training, and development of staff to achieve quality service standards., • Oversees packaging procedures, from receiving to delivering to the guests., • Oversees and participates in guest registration., • Motivates staff and establishes a productive environment, • Is knowledgeable of hotel property, amenities, area attractions, and transportation;, • Oversees Night Audit procedures, • Maintains procedures for security of monies, guest security, and emergency procedures;, • Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image., • Responds quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction., • Fulfills Manager on Duty Shifts., • Perform any other duties assign by his/her manager. Competencies • Communication Proficiency., • Problem Solving/Analysis., • Project Management., • Strategic Thinking Supervisory Responsibility This role manages and directs staff management in engineering, quality, front office, etc. This role is responsible for the overall direction, coordination, and evaluation of direct reports and for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. 2 CC: File Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This job requires the employee to lift at least 25 pounds infrequently. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (3) years of management experience in a Front Office Environment., • A minimum of (2) year of hotel experience in a supervisory level., • Bachelor degree in hospitality management preferred or equivalent relevant management experience., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Excellent communication skills, both written and oral. AAP/EEO Statement The hotel is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Assists Cooks l & ll in the preparation of food cooked to order, preps food for service, according to established standardized recipes. Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure that only fresh, high quality ingredients are used, • Prepares and stores raw food products prior to cooking, • Follows standardized recipes in the preparation of menu items prior to cooking, • Adheres to established portion control guidelines, minimizes waste, • Plates foods according to established plating/presentation guidelines, • Monitors finished product waiting for server pick up to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of any equipment malfunction or safety hazard immediately, • Provides Steward with timely notification of need for clean dishes, pots, pans etc., • Returns soiled pot, pans and cooking utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all unused ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shift, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or its equivalent, • One year cooking experience in upscale, high volume hotel or freestanding restaurant or Post Secondary culinary training/certification as ”Cook” from a recognized culinary training school, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 35 pounds, • Ability to read, write and speak English

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Job Specific • Sets up and organizes work area with all necessary supplies and equipment, • Receives, inspects, rotates all food products to ensure fresh, high quality ingredients are used, • Prepares and stores raw food products properly, • Follows standardized recipes in the preparation and cooking of menu items, • Adheres to established portion control guidelines, minimizes waste, • Plates foods according to established plating/presentation guidelines, • Monitors finished product waiting to ensure food is served promptly, notifies supervisor of any delays in service, • Ensures that a quality product is prepared and served in a timely manner, • Follows all Governmental Food Sanitation Standards at all times, • Monitors refrigeration and holding temperatures, cleans and sanitizes work surfaces, washes hands frequently, • Uses knives, slicers, mixers, choppers, grinders and all other equipment in a safe manner according to the manufactures recommendations, • Notifies Supervisor of any equipment malfunction or safety hazard immediately, • Provides Steward with timely notification of need for clean dishes, pots, pans etc., • Returns utensils to pot wash area, informs Steward of any HOT items, • Cleans and breaks down work area, returns all unused ingredients to proper storage at end of shift, • Ensures that all closing side work is complete, cooking equipment is turned off and kitchen is secure at end of shift, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or areas of concern, • Is polite, friendly, and helpful to guests, management and fellow employees, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • High School Diploma, or its equivalent, • One year cooking experience in upscale, high volume hotel or freestanding restaurant or Post Secondary culinary training/certification as ”Cook” from a recognized culinary training school, • Thorough knowledge and understanding of Food Service Sanitation Standards, • Thorough knowledge and understanding of standard kitchen equipment and its use, • Ability to stand, stoop, bend; lift and carry up to 35 pounds, • Ability to read, write and speak English

Job Description Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA Compensation: Hourly/TEMPORARY Schedule: Full-Time/OVERNIGHT Position Type: N-Management Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • …and much more! Job Summary: Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact the appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest calls, requests, or problems. Process all guest check-ins by confirming reservations in the computer system, verifying guest identity, requesting forms of payment, assigning rooms, and activating and issuing room keys or mobile keys. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to the room. Assist management in training, motivating, and coaching new and existing employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Group does not Hotel discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Job Title: Front Desk Agent Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt SUMMARY: The Front Desk Agent provides superior guest services including check-in/check-out of hotel guests courteously and efficiently; processes all payments according to established hotel requirements; provides information and services to any guest or visitor in a friendly and professional manner. RESPONSIBILITIES: • Welcome and greet guests as they arrive and check them into their rooms., • Answer phone calls and respond to guest inquiries., • Handle guest complaints and resolve issues in a timely and professional manner informing and/or involving management if needed., • Process payments and maintain accurate guest records., • Balance cash drawer by counting cash at the beginning and end of work shift., • Monitor lobby and work area to determine customer flow., • Know all essential aspects of our business operations., • Assist guests with luggage and other requests when necessary., • Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly., • Maintain a clean and organized front desk area., • Provide information about hotel amenities, local attractions, and restaurants., • Upsell hotel services and amenities to guests., • Ensure guest satisfaction throughout their stay., • Work collaboratively with other staff, managers, and resources., • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable always., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • Promote a positive company image through exceptional customer service and professionalism. QUALIFICATIONS: • Proven experience (preferred) a minimum of 1 year as a Front Desk Agent or in a similar role, preferably in the hospitality industry., • Knowledge of reservation and front desk systems., • Good problem-solving skills, • Strong customer service skills., • Excellent communication skills., • Ability to multi-task., • flexibility to work different shifts, including weekends and holidays. EDUCATION: • High School degree, GED or Equivalent. LANGUAGE SKILLS: • Excellent verbal communication skills in English and Spanish (preferred). REASONING ABILITY: • Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners., • Ability to work well under pressure and respond quickly and effectively to emergency situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prolonged periods standing at the front desk and working on a computer or walking/sitting., • Must be able to lift up to 15 pounds at times. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee must frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties, as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description Job Title: Front Desk Supervisor Department: Front Office Reports To: Director of Rooms FLSA Status: Non -Exempt SUMMARY: The Front Desk Supervisor is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. RESPONSIBILITIES: • Supervise front desk staff and ensure that they provide excellent customer service., • Respond to guests' inquiries and requests in a timely and professional manner., • Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests., • Manage reservations and room availability., • Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and maintenance staff., • Answer all guests’ requests promptly., • At the end of shift conduct end of shift pass-on and share with colleagues., • Communicate all high sense of urgency issues to management., • Collect the guest’s payment using either credit/debit cards, cash, or checking account information for rooms at the end of each stay and ask for a room deposit when necessary., • Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment, and food, are properly accounted for and charged on the final bill., • Monitor the appearance, standards, and performance of Team Members with emphasis on training and teamwork and provide feedback., • Advise your shift team of any on-property functions, events, or VIP Guests in the hotel., • Monitor and review guest feedback., • Maintain a clean and organized front desk area., • Perform any other duties requested by Management., • Facilitate training to the front desk staff, to elevate and improve their daily tasks. This position will also work as a Lobby Greeter creating a positive and welcoming environment while ensuring smooth operations in the lobby and valet area. You will be responsible for greeting visitors, assisting with directions, and providing top-tier customer service. • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • Promote a positive company image through exceptional customer service and professionalism. QUALIFICATIONS: • Minimum 2 years of experience in a Front Desk Supervisor role or field related., • Condo/Hotel experience preferred., • Utilize computer systems effectively to handle guest registrations, run reports, manage guest requests, and monitor Front Office operations., • Proven leadership and organizational skills, • Working knowledge of hotel management systems., • Able to multitask and prioritize tasks., • Customer Service Oriented., • Ability to work flexible hours, including evenings and weekends. EDUCATION: • High School degree, GED or Equivalent. LANGUAGE SKILLS: • Excellent verbal and written communication skills in English and Spanish (preferred). REASONING ABILITY: • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners., • Ability to work well under pressure and respond quickly and effectively to emergencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • Must be able to move around the hotel property, including walking and standing for extended periods. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. The Security Manager will work the opposite shift, and perform the duties of the Director of Security in his absence. The Security Manager directs and provides for the safety and security of guests, employees, and hotel property in an effective, professional and guest-friendly manner commensurate with the demands of a four-star hotel. The position will provide such services in accordance with legal requirements and Loews Hotels corporate guidelines. It will oversee continuous security rounds and inspections of all guests and back of house areas, and direct proactive hotel safety and loss prevention efforts and emergency drills. Conducts investigations and provides timely follow-up concerning all hotel safety-related issues. Utilizes cost-efficient technologies and techniques to provide effective and seamless provision of security services. Essential Functions and Responsibilities • Coordinate the activities of all Security department personnel, ensuring compliance with all federal, state, and local laws and Loews Hotels company policies and safety standards, • Ensure delivery of quality security services to guests and hotel staff in a friendly and professional manner, • Direct and maintain continuous physical property rounds by Security personnel, • Set and maintain schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest rooms, • Resolve, document, and track all security related issues or problems, • Interact and coordinate activities with Risk Management, • Respond to all general liability insurance claims, • Chair property Safety Committee and coordinate all monthly safety meetings, • Direct the development of hotel safety incentive/loss prevention program, • Coordinate the timely preparation of all Security logs, shift reports, and other permanent records, • Maintain driver's list of hotel employees who are approved to operate company vehicles, • Review all reports regularly for completeness and accuracy, • Evaluate changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns., • Inform General Manager of all matters concerning safety and security, • Be knowledgeable of detailed emergency evacuation plan specifically concerning fire procedures, • Work with hotel department managers to coordinate hotel safety program, • Work with department managers to develop customized work area safety sheets, • Maintain adherence to Bloodborne Pathogen Exposure Control program. Train personnel regarding policies and procedures. Have appropriate equipment located at hotel., • Conduct detailed investigations into work-related injuries, • Responsible for the search, storage and return of all lost and found items, • Maintain and update master files of all MSDS information for all hotel departments. Ensure that all departments have correct information accessible to staff., • Instruct and supervise new Security personnel during their first few months of employment, • Conduct in-service training, including distribution of information pertaining to all matters of general interest and policy, • Whenever feasible, rotate job assignments to expand each Security Officer's experience and understanding of various safety functions, • Coordinate with Training Manager to conduct First Aid, CPR, fire extinguisher, and safety orientation training for hotel employees, • Oversee Responsible Vendor and first-aid training of all Security officers, • Develop cooperative working relationships between Security/Safety staff and other hotel employees and outside law enforcement personnel to promote timely and effective exchange of information, • Develop and supervise key control program, including master key distribution list, control of key blank purchases, and key production, • Monitor operation status of CCTV security system and radio and paging equipment, • Develop and manage secure, confidential record system that will allow immediate retrieval of incident reports, criminal trespass notices, photographs, and similar information, • Maintain comparison statistics: Room losses, total number of incidents, number of employee accidents and resultant cost in terms of money and lost work, and number of guest accidents, • Coordinate random locker checks as necessary, • Decisiveness, • Agility in multitasking, • Ability to make decisions on imperfect information, • Encourage a positive attitude among employees and ensure that all guests, employees, and management are treated with courtesy and respect, • Notify General Manager and/or respective department heads fully and completely of all appropriate problems and unusual matters of significance, • Follow New Hire Training Program and ongoing Star Service Training in accordance with hotel standards, • Interview, train, praise, coach, counsel, and discipline according to Loews standards, • Is polite, friendly, and helpful to guests, management, and employees, • Promote and apply teamwork skills at all times, • Attend all appropriate hotel meetings and training sessions, • Maintain cleanliness and excellent condition of equipment and work area, • Execute emergency procedures in accordance with hotel standards, • Comply with safety regulations and procedures, • Comply with all hotel standards, policies, and rules, • Excellent communication skills - oral and written, • Outstanding organization, planning, and leadership skills, • Thorough knowledge of OSHA regulations, • Thorough knowledge of all local, state, and federal laws pertaining to the activities of security personnel, • Able to make decisions on imperfect information, • Agility in multi-tasking, • Bias toward action, • Strong investigative skills

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations, • Honesty & Integrity, • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences, • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager, • Establishes and develops long term customer relationships providing value and profitability, • Enhances our guests’ stay by creating an inviting atmosphere, • Coordinates and multi-tasks job duties in an active environment, • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance, • Conduct sales within the General Store, • Understand the product within the General Store and have the ability to speak to the product, • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests' accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills. Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and will be home to Arlo Hotels’ next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as a full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Job DescriptionConcierge Manager \u007C Miami Beach, FLThe Opportunity• Seeking a senior hospitality leader who views front-of-house service as the core product.• Position: Concierge Manager at a flagship Class X commercial property in Miami Beach.• A strategic, hands-on leadership role requiring five-star hotel instincts and seasoned operational discipline.• Lead the entire front-of-house operation, creating luxury, care, and belonging for tenants and guests.Core Responsibilities• Strategic Leadership: Set, model, and enforce elite service standards across the front-of-house team.• Tenant Relationship Management: Act as the primary liaison between tenants and property team, providing personalized service by understanding names and business needs.• Anticipatory Service: Develop systems and team habits to anticipate and meet tenant needs proactively.• Team Development: Recruit, onboard, and coach concierge staff, promoting a culture of excellence and accountability.• Operational Oversight: Manage daily lobby/desk operations, visitor protocols, package handling, and shift continuity.• VIP & Recovery Management: Handle high-priority requests and lead service recovery with empathy and decisiveness.• Vendor Stewardship: Oversee relationships with premium service partners and on-site vendors, ensuring elevated standards.• Brand Representation: Serve as a visible brand ambassador; maintain impeccable personal presence, grooming, and protocol.What You’ll Bring• 5+ years of progressive leadership in 5-star luxury hospitality (luxury hotels, private membership clubs, ultra-luxury residential environments).• Proven ability to develop high-performing teams in guest-facing operational roles.• Proficiency with visitor management systems, front-of-house technology platforms, and Microsoft Office Suite.• Exceptional professional presence; bilingual in English and Spanish strongly preferred.• Bachelor’s degree in Hospitality Management or Business preferred, or equivalent professional experience.Position Details• Location: Miami Beach, Florida.• Classification: Full-Time, Exempt.• Schedule: Monday–Friday.• Reports To: Director of Hospitality.Why Join Us?• Mission-driven culture at a rapidly scaling ultra-luxury management company.• Your presence on the floor significantly elevates team performance.• Competitive benefits package (details provided during hiring).• Perks include onsite parking and specialized Rewards & Recognition programs.Ready to Set the Standard?• If motivated by luxury service excellence and tenant satisfaction, apply now to join us. #HireFinder#LI-PROMOTED#LI-Onsite We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description The Overnight Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description Job Title: Front Desk Agent Classification: Nonexempt Department: Front Desk Reports to: Front Desk Manager Job Description Summary/Objective The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description Job Title: Front Desk Agent Classification: Nonexempt Department: Front Desk Reports to: Front Desk Manager Job Description Summary/Objective The Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Job Description Job Title: Overnight Front Desk Agent Classification: Nonexempt Department: Overnight Front Desk Agent Reports to: Front Desk Manager Job Description Summary/Objective The Overnight Front Desk Agent is responsible for ensuring all guests are promptly checked-in and out of the hotel, and all guest requests and queries are handled politely and efficiently in accordance with hotel standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Check guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of service, • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service., • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient resort operations., • Help management applies the credit policy and guest billing policy., • Actively participates in daily briefings and meetings, • Expected to conduct oneself in a discrete manner in all guest areas, • Ensures that the safety and confidentiality of all matters pertaining to guests are met in accordance with hotel standards., • Know all hotel emergency procedures and conduct oneself in a discrete manner in all guest areas, • Understand and communicate promotions and enhancements effectively with employees and guests., • Using computer system for most functions, select and block rooms for arriving guests; preregister individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested, • Offer to handle special arrangements during guest stay; coordinate future visits., • Previous front office, hotel, or customer service experience preferred, • Bi-Lingual Preferred, • Ability to work with computers; prefer previous ASI Front Desk Cloud Preferred., • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Ability to communicate, verbally, and in writing, effectively with guests and co-workers; respond to guest requests, • The ability to understand the tasks performed by a telephone operator, a reservation agent, a concierge and a housekeeper., • Ability to handle cash and credit transactions, • Maintains professionalism at all times, demonstrating courtesy and respect to guests and coworkers This position has no supervisory responsibilities. Work environment This job operates in a professional office environment. This role routinely uses standards office equipment such as computers, phones, photocopiers, filing cabinet and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is regularly required to talk and hear. The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (2) year experience in Front Desk/Hotel environment., • A minimum of (1) year experience in customer service background., • College degree in hospitality, business administration or similar., • Must be able to work independently and exercise good judgment to resolve issues., • Flexible schedule. Able to work weekends and holidays., • Must be able to stand for long periods of time. The company is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.