Room Attendant - Housekeeper - The Manner
7 months ago
Waco
Job Description Overview Position: Housekeeper The Housekeeper is responsible for maintaining the cleanliness, orderliness, and overall presentation of guest rooms, public areas, and service areas to ensure a luxurious and memorable experience for guests. The role requires attention to detail, excellent time management, and the ability to work independently or as part of a team to uphold the highest standards of cleanliness and hygiene within the hotel. Key Responsibilities: • Clean and prepare guest rooms, including dusting, vacuuming, making beds, changing linens, replenishing towels, and ensuring all amenities are fully stocked., • Maintain the cleanliness of public areas such as hallways, lobbies, restrooms, and dining areas to ensure an impeccable guest experience., • Ensure proper sanitation and hygiene standards are met at all times, including the disposal of trash and recycling in designated areas., • Report any maintenance issues, damages, or safety hazards in guest rooms or public areas to the Housekeeping Supervisor., • Follow the hotel's procedures for cleaning and handling linens, towels, and other supplies., • Handle all cleaning equipment and chemicals safely, ensuring proper use and storage according to hotel policies and industry standards., • Provide guests with friendly and professional service, anticipating their needs where possible., • Maintain stock levels of cleaning supplies and report shortages to the Housekeeping Supervisor., • Assist with special cleaning projects and requests as directed by the Housekeeping Supervisor or Hotel Management., • Adhere to all safety and security guidelines in the hotel., • Prior experience in housekeeping, preferably in a luxury hotel or similar environment, is an advantage., • Strong attention to detail and commitment to delivering high standards of cleanliness., • Ability to work independently and efficiently with minimal supervision., • Strong organizational and time-management skills., • Excellent communication and interpersonal skills., • Ability to lift, carry, or push objects weighing up to 25-30 pounds., • Basic knowledge of cleaning products, chemicals, and equipment., • Flexibility to work various shifts, including evenings, weekends, and holidays., • Knowledge of hygiene and sanitation standards in a hospitality setting is a plus., • A positive and professional demeanor, with a focus on guest satisfaction. Responsibilities • Greet guests upon interaction with a warm and friendly greeting., • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming., • Change bed linens and replace towels and other amenities., • Clean and polish furniture and fixtures; dust furniture, wallsor equipment., • Notify managers concerning the need for repairs in guest rooms., • Process guest items left in rooms according to lost and found policy., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform house person and lobby attendant dutieswhen short staffed or during peak periods., • High School diploma preferred., • Previous housekeeping experience required or equivalent training., • Work schedule varies and may include working on holidays, and weekends., • Use cleaning chemicals.