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Description SEIDOR North America is looking for SAP S/4HANA Cloud Public Edition Consultants to join our award winning team! Who We Are SEIDOR, a Platinum award-winning local SAP partner and Great Place to Work 2025, is a technology consultancy firm that offers a comprehensive portfolio of solutions from SAP, including SAP S/4HANA, SAP Business One, SAP SuccessFactors, SAP Business ByDesign and SAP Analytics. SEIDOR also provides services including consultancy, implementation, development, and maintenance of applications and infrastructure and outsourcing services. With a global workforce of more than 5,400 highly qualified professionals, we have a combined history of successfully serving more than 8,500 customers in 38 countries, including the United States, Europe, Latin America, the Middle East, Africa, and Asia. SEIDOR North America is a proud to be certified as a Great Place to Work in the US: ___ About the Role SAP S/4HANA Cloud Public Edition Consultants at SEIDOR North America are responsible for the end-to-end implementation cycle of the SAP S/4HANA Cloud system for our customers. As an Cloud Consultant you will play a crucial role in the design, testing, and launching of the system's functionality and it's customizations. You will provide key training for our customers to show them how they can get the most out of their SAP system. Primary Responsibilities • Lead functional design, configuration, and implementation of SAP S/4HANA Cloud FICO solutions for clients across different industries and sectors., • Work closely with business users, finance teams, and IT teams to gather requirements, define business processes, and translate them into SAP solutions., • Configure SAP FICO end-to-end solution processes including but not limited to: General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), and Banking collections, payment processing, dunning, clearing, settlements, and write-offs., • Ensure seamless integration between SAP FICO, FI-AR, FI-CO applications, and operational modules, • Lead functional testing, UAT (User Acceptance Testing), and end-user training, • Support data migration, conversions, and system content upgrades, • Assist in SAP S/4HANA transformation and migration projects, ensuring alignment with new SAP technologies; SAP B1 to S/4HPC or SAP ByD to S/4HPC, • Work closely with developers and technical teams to provide functional specifications for custom developments., • Provide post-go-live support, troubleshooting, and continuous process improvement recommendations., • Follow SAP Activate Methodology practices including Fit-to-Std, Data Migration and Testing workstreams, • Work closely with our Presales and Sales teams during the presales processes; preparing demos and providing input for project estimations. Requirements Ideal candidates have a passion for service and teamwork, a strong knowledge of accounting and finance processes, and drive for delivery. Minimum Qualifications • +2 years of experience as an SAP S/4HANA Cloud Public Edition Finance and Accounting Consultant, • Hands-on experience in SAP S/4HANA Cloud Public Edition implementations or migrations (end-to-end implementations), • Must hold valid SAP S/4HANA Cloud Public Edition – Finance and Accounting certification, • Advanced proficiency in English Language (C1 or C2) to maintain business level conversations, • Deep understanding of financial processes in professional services, financial services, wholesale distribution, technology, industrial, consumer products industries., • Proficiency in MS Office Applications: Excel, Word, PPT, • Remote role with occasional travel if required., • Excellent presentation and communication skills, • Problem solving, attention to detail, and critical thinking skills, • Excellent time management skills, • Ability to define functional business requirements and create detailed functional specifications., • Bachelor's degree in accounting or finance, • Bachelor's degree in a business or IT related field, • +5 years of experience in ERP software solutions, • Located in LATAM countries like: Mexico, Colombia, Puerto Rico, • Bilingual: Spanish language is a plus, • Knowledge in SAP FSCM (Financial Supply Chain Management) is a plus

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Financial Services Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market Your Responsibilities: • Manage a portfolio of our largest district partnerships, • Own the renewal and expansion process for your portfolio, • Lead consultative meetings with key district stakeholders using data, • Develop strategy for each account, identifying expansion targets and cancellation risks Your Requirements: • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, • A minimum of 3 years of demonstrated success in a quota-carrying, customer-facing position, • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the Northeast, • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors. The On-Target Earnings (OTE) for this position are as follows: $75,000 - $118,000 This includes: • Base salary: $60,000–$95,000, • Commission target: $15,000- 23,000 This is an Exempt position. Benefits include: Medical/Dental + Orthodontics/Vision Coverage, 401k Match, Flexible Paid Time Off, Mindfulness First Fridays, Monthly Technology Stipend, Home Office Setup Stipend, Professional Development Stipend, Paid Parental Leave, Charitable Donation Matching, Volunteer Days. Our company participates in E-Verify.

What you’ll do In a few words… Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning… Senior Product Owners on our team leverage a keen attention to detail and sharp observational skills to understand our product and services as well as their histories and upcoming innovations. In this role, you’ll work through analysis of the business requirements and software development life cycle to prepare all things product related! We’ll also need you to help identify improvements for operating procedures, evaluate existing or propose road maps and prepare specifications while collaborating with clients, internal operations, and technology teams. The fundamentals for the job… • Be the subject matter expert for one to two product domains within Abarca., • Create, update, enhance, or refine business requirements, user stories and acceptance criteria in an agile framework., • Assist and partner with other Product Owners and Product Managers in solving business needs through collaborative product feature enhancements., • Gather requirements with internal clients and technology teams to solve complex business needs and translate ideas into requirements., • Work collaboratively with business partners, SMEs, Developers, and Testers to ensure a shared understanding of business requirements., • Determine feasibility of business requirements and recommend changes to support business needs and processes., • Assist in analyzing business solution options by evaluating current system processes and identifying possible solution options for new functionality or modifications to existing functionality., • Provide support for your product domain in research, analysis and troubleshooting related to your products., • Provide input and engage in setting priorities to define a product roadmap working with other product owners and product managers., • Understand the products that you own and how they interact upstream and downstream within the product ecosystem., • Ensure that system solution options are thoroughly researched, analyzed, and documented., • Develops acceptance criteria and leads User Acceptance Testing (UAT) efforts to ensure the product meets the needs of the business., • Provide support to Applications Development through participation in Design Reviews., • Project estimates and resource plans for systems solutions. What we expect of you The bold requirements… • Bachelor’s or Master’s Degree in a related area (In lieu of a degree, equivalent relevant work experience may be considered.), • 6 + years of experience as a product owner, product analyst or in roles associated and/or collaborating with product management within an Agile SDLC environment, • Experience in project management, client facing tasks, facilitating meetings, and setting priorities., • Experience leveraging and utilizing SQL, business intelligence and associated data analysis tools., • Experience in developing roadmaps, managing product questions, vendor management, leading meetings and developing technical product documentation., • Experience in market research and analysis as well as sales support within requests for proposal., • Experience in developing and documenting acceptance criteria and user stories., • Experience in collaborating within an agile and scrum environment and with associated SDLC toolsets (example: DevOps, Jira, etc.)., • Excellent oral and written communication skills., • We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only), • This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members., • This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable). Nice to haves… • Scrum Certified Product Owner or Product Strategy Product Owner certification preferred., • Experience with business intelligence solutions to create ad-hoc queries & reports to support analysis., • Experience Healthcare, Pharmacy, and Pharmacy Benefit industries, Medicare Part D, and CMS regulations, NCPDPD standards and/or HIMSS., • Experience in UX and/or Human Centered Design. Physical requirements… • Must be able to access and navigate each department at the organization’s facilities., • Sedentary work that primarily involves sitting/standing. At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. “Abarca Health LLC does not sponsor employment visas at this time” The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails. #LI-JD1#LI-REMOTE

Über die Position / About the job: Für den Ausbau unserer Salesforce suchen wir daher dich, eine/n Account Executive (all genders) – Enterprise Sales. In dieser Rolle bist du ein wichtiges Mitglied in unserem auf Skalierung ausgerichteten Vertriebsteam und machst aus Interessenten begeisterte collect.AI-Kunden. Was dich erwartet / What to expect: • Du führst eigenständige Outbound Aktivitäten durch, • Du überzeugst jede Woche potenzielle Kunden in (Online-)Produktdemos und Discovery-Calls von den Vorteilen unserer Lösung für ihr Business, • Du führst in hoher Frequenz (Online-)Produktdemos mit Expert:innen aus den Fachbereichen Finance, Compliance, IT, Vertrieb und Marketing durch und vermittelst ihnen effektiv die Vorteile unserer Lösung, um ihr Geschäft voranzubringen, • Du zeigst unseren Kunden, wie sie mit unserer Lösung ihren Cashflow, die Kundenzufriedenheit und -loyalität sowie die Reliabilität ihrer Liquiditätsplanung deutlich steigern können und führst sie gezielt zum Vertragsabschluss, • Du schließt deine Mission erfolgreich ab, wenn der Deal abgeschlossen ist, und danach übernehmen deine Kolleg:innen im Customer Success und das Key Account Management für die Langzeit-Kundenbetreuung, • Von Zeit zu Zeit betrachtest du Messen und Events als dein „Jagdrevier“ Das bringst du mit / That's what you bring to the table: • Du bringst 3-5 Jahre praktische Erfahrung als Account Executive oder Sales Manager bei einem SaaS- oder Payment-Solution-Provider im Enterprise-Segment oder aus der Energiewirtschaft mit, • Du hast Erfahrung im Umgang mit CRM-Software, bevorzugt HubSpot, sowie LinkedIn Sales Navigator und anderen Sales Enablement-Lösungen, • Du zeichnest dich durch eine positive Einstellung, Leidenschaft für Vertrieb, vorbildliche Arbeitsmoral sowie Ergebnisorientierung aus, • Um in dieser Position erfolgreich zu sein, brauchst du ein hohes Energielevel sowie eine brennende Leidenschaft für Sales & New Business, • Du hast idealerweise ein Netzwerk mit Kontakten in die Energiewirtschaft, • Du beeindruckst deine Kolleg:innen immer wieder aufs Neue durch die Präzision deiner Einwandbehandlung, deine ergebnisorientierte Gesprächsführung sowie deine Abschlussstärke, • Werde Teil eines internationalen Teams aus Technologie- und Business-Expert:innen, • Dein Gehalt setzt sich aus einem Fixgehalt und einem variablen Gehalt zusammen, • Genieße ein modernes Büro mitten im pulsierenden Herzen von Hamburg, • Gestalte dein flexibles Arbeitsumfeld mit der Möglichkeit, innerhalb der EU remote und mobil zu arbeiten, • Profitiere von attraktiven Corporate Benefits & FutureBens Vergünstigungen, • Erhalte einen Zuschuss zum Deutschlandticket, • Sichere dir einen monatlichen Zuschuss zum Lunch, auch im Home-Office, • Greife uneingeschränkt auf die E-Learning-Welt von UDEMY Business für deine berufliche und persönliche Weiterentwicklung zu, • Bleib aktiv mit einer Urban Sports Mitgliedschaft (M oder L) Über uns collect.AI offers an intelligent SaaS platform that is designed to revolutionize the way European enterprises liquify their assets. Our cutting-edge AI-driven technology streamlines cash-flow optimization, ensuring a world where all receivables are reliably transformed into liquidity. The SaaS solution automates, personalizes and elevates customers' accounts receivable management processes to optimize collections and costs while improving customer satisfaction. collect.AI provides a platform which enables customers to build industry-specific accounts receivable management processes in a flexible way. Smart assistants and smart insights support in taking the best data-driven decisions along the way. The platform can be seamlessly integrated with existing system landscapes. Join the future of smart, fast, and efficient liquidity management, join the collect.AI team and experience unprecedented personal growth and a fun place to work.

Remote (U.S.-Based) · Full-Time · Specialist / Mid Level Since 1979, History Factory has been driven by the pioneering idea of making an organization's history more useful for driving its business. Today, many of the world's best enterprises turn to History Factory for unparalleled expertise at the intersection of business and history. Our unmatched combination of research and insights, standard-setting archives management, and award-winning creative transforms a company's inventory of experience — its history and heritage — into better performance and results. We are looking for a hands-on Marketing Operations Specialist to own, administer, and continuously improve the marketing and sales technology stack that powers History Factory's growth. You'll receive clear business priorities and translate them into working systems: automated workflows, integrated data pipelines, clean contact databases, and dashboards that give our sales and leadership teams real visibility into what's working. HubSpot is the core of our stack. If you don't love living inside HubSpot, this role isn't for you. If you do, you'll have plenty to build: connecting Seamless.AI and Workamajig to HubSpot, configuring detailed analytics data and creating reports/dashboards within Hubspot for our sales and marketing teams, orchestrating lead routing and drip campaigns, and coordinating web updates with our external development partner. You'll report directly to our Client Partner Strategist, with a dotted-line relationship to our Head of Technology for integration architecture support. HubSpot Administration & Automation • Own and administer the full HubSpot instance (Sales Professional license), including contact and company records, deal pipelines, lifecycle stages, and user permissions., • Build, test, and maintain automated workflows for lead nurturing, internal notifications, task assignment, and follow-up sequences., • Configure and manage lead routing rules, lifecycle stage transitions, and MQL/SQL handoff logic., • Design and deploy segmented email campaigns and drip sequences, from list build to send to performance analysis., • Build and maintain dashboards and custom reports that give sales, marketing, and leadership accurate visibility into pipeline health, campaign performance, and lead quality., • Build and maintain the bidirectional data sync between HubSpot and Workamajig (our project management platform) using Zapier - ensuring deal and project data stays current in both systems., • Configure and manage the Seamless.AI integration with HubSpot, including field mapping, deduplication rules, and data quality thresholds to prevent contact database degradation., • Manage the WordPress-to-HubSpot connection via Gravity Forms, ensuring all web forms capture, route, and attribute correctly within HubSpot., • Oversee the LinkedIn Ads integration with HubSpot, verifying conversion tracking, audience syncing, and attribution accuracy., • Own Google Analytics 4 from configuration through reporting — set up event tracking, conversion goals, and audience segments; ensure accurate data flows to the website and downstream tools., • Identify and close tracking gaps between GA4, HubSpot, and our WordPress site; work with our Head of Technology to validate data integrity., • Serve as the internal technical point of contact for historyfactory.com and the other related websites, translating business and marketing requirements into clear briefs for our external web development partner and internal design team., • Review and QA web updates, form configurations, and tracking implementations before they go live., • Coordinate with external SEO and analytics partners to ensure tracking is configured correctly and delivering actionable data., • 2–3 years of hands-on experience in a marketing operations, marketing technology, or revenue operations role., • Advanced proficiency with HubSpot CRM: specifically Sales Hub workflows, contact/company properties, lists, pipelines, sequences, dashboards, and reporting. HubSpot Marketing Software or Inbound Certification strongly preferred., • Demonstrated experience building integrations between marketing/sales tools using Zapier, native connectors, or similar middleware., • Experience managing and importing data from a sales intelligence platform (Seamless.AI, ZoomInfo, Apollo, or equivalent) with attention to data quality and deduplication., • Strong attention to detail and a systematic approach to diagnosing and resolving issues in complex, multi-tool data environments., • Clear written and verbal communication skills; you'll regularly translate technical findings into plain language for non-technical stakeholders., • Comfort operating with autonomy in a small team; you can manage your own priorities and deliver without close supervision once requirements are clear., • HubSpot Sales Software or Operations Hub Certification., • Experience with Workamajig or a comparable creative/agency project management platform., • Experience in a professional services, creative agency, or B2B services environment., • Basic understanding of HTML/CSS sufficient to troubleshoot email template rendering or identify tracking snippet placement issues., • Experience with LinkedIn Campaign Manager and its CRM integration capabilities. This role is not a marketing strategy role (strategy and business direction are handled internally), a web developer position (you’ll coordinate web work, not code it), or a senior architect/manager role. Salary Range: $60,000–$75,000 (commensurate with experience and location) EEO and accessibility Statement History Factory is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where History Factory operates. History Factory will not tolerate discrimination or harassment based on any of these characteristics. History Factory is committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact .

About LangChain At LangChain, our mission is to make intelligent agents ubiquitous. We provide the agent engineering platform and open source frameworks developers need to ship reliable agents fast. Our open source frameworks, LangChain and LangGraph, see over 90+ million downloads per month and help developers build agents with speed and granular control. LangSmith offers observability, evaluation, and deployment for rapid iteration, enabling teams to transform LLM systems into dependable production experiences. LangChain is trusted by millions of developers worldwide and powers AI teams at companies like Replit, Clay, Cloudflare, Harvey, Rippling, Vanta, Workday, and more. About the role * Work closely with companies on the frontier of LLM-applications, bringing ideas to production-ready apps * Collaborate on a wide variety of LLM-apps from concierge search, codegen, agentic co-pilots and more * Give technical demos the entire suite of LangChain's products * Lead trainings and workshops on best practices, targeted at developer audiences * Collaborate closely with the enterprise sales team to win deals * Collaborate closely with engineering, helping translate customer insights and feedback into product improvements * Lead internally- and externally-facing, special projects that dogfood our new products How to be successful in this role * Engineers who love working with customers or are aspiring future founders * Deployed engineers / solution architects who have experience in the role at developer focused companies. * You have an engineering background and enjoy being a trusted partner to companies * You like to find a way to “make it work”. Bent towards action and service orientation. * You enjoy keeping up to date on the latest industry techniques * You’re comfortable presenting best practices to bigger teams * Bonus if familiar with LangChain or building with LLMs * Can thrive in a fast moving environment. Views unstructured environments as an opportunity to figure out the most impactful work and define the future success of the company. Startup experience is a bonus. * Ownership minded * Minimum experience of 3+ years in a similar technical role: software engineering, customer engineering Locations: WEST (San Francisco, Pacific Northwest, SoCal) CENTRAL (Austin, Chicago, Denver) EAST (New York, Atlanta) EMEA (London, Amsterdam) Compensation & Benefits * We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation will vary based on role, level, and location. For team members in the EU and UK, we provide locally competitive benefits aligned with regional norms and regulations. * Annual OTE salary range: $150,000-$270,000 USD

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. Vercel's sales team is full of bright, hardworking Account Executives who are helping us create a new category. Vercel's sales team is deeply technical and spans a range of business functions (developers, operations, marketing, product, IT). We are a fast-growing organization with a strong preference to grow team members and promote from within. You will be the dominant driver of revenue growth and be on the front lines evangelizing our platform to both new and existing customers. This role is to work specifically on the Nordic market. • Manage the full sales cycle, • Handle a book of business that includes renewals and driving penetration into net new accounts, • Partner cross-functionally to develop the Nordic region and get your customer's the best outcomes for their business, • Learn about our technology and the space every day, • Use tools like Sales Navigator, Lusha, Outreach, SFDC, etc., • Evangelize Next.js and deepen relationships in this huge community of developers, • Manage inbound opportunities and build a healthy outbound pipeline, • 2+ years Enterprise Saas experience, • Familiar with Enterprise SaaS sales cycle, • Top performer with history of success, • Proven track record of consistently building pipeline, • Coachable and collaborative, • Passionate about your customers and how Vercel solves their problems, • Motivated, curious, hungry individual, • Builder who can adapt to constant change and RAPID growth, • Aspire to be a leader!, • Experience with web infrastructure / developer tools, • Have experience in Product Led Growth company, • Have Dutch Language skills, • Great compensation package and stock options., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays., • Remote Friendly - Work with teammates from different time zones across the globe., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___ In just 10 years, by 2030, 50% of school-aged children will be failing or not enrolled in schools. Education is the biggest human rights / civil rights issue of this generation. We believe everyone deserves access to high-quality education and healthcare so that they can build the lives they want to live. *About the Organization: * SmartCourse.io is a NEW high-growth, accelerated, technology-based, social impact startup optimizing education and healthcare for kids with special needs and their caregivers. Caregivers like parents, educators, and health professionals spend too many years and too much money trying to treat kids with special needs or mental health issues. Our products help them to do it in weeks, for a fraction of the cost, using digital products to educate these caregivers on how to best care for and teach kids with special needs so that they can meet their social, behavioral, and academic goals. We also plan to make technologies that optimize individual learning and caregiving for schools/educators, parents, and health professionals (B2B and/or B2G). We also plan to offer our products to large enterprises (e.g. Amazon, Walmart, etc.) to include them as part of their health benefits for their employees with special needs or with family members who have special needs. Ever present is the end in mind: revolutionizing the education and healthcare systems for all kids everywhere since the whole world will soon have access to the internet. We are already on our way to achieving this by working with: • World-leading health professionals (e.g. psychiatrists, psychologists, behavioral therapists, etc.), • Educators (e.g. school admins, special education teachers, etc.), • Startup mentors, advisors, and incubators/accelerators (e.g. Teachable’s EdTech Incubator, Startup Boost’s Pre-Accelerator, Hubspot’s Growth Accelerator, HealthVenture’s HealthTech accelerator, the world's largest EdTech accelerator: StartEd, and YCombinator's Startup School) Our advisers include professors, researchers, EdTech founders, HealthTech founders, product managers, venture capitalists, and investors. • Around 90% of startups fail. Most businesses take 2-5 years to become profitable., • We became profitable in just 1 month. In our 1st year, without spending any money on marketing or engineering, we’ve acquired over 80 thousand users, over 4400 email subscribers, over 400 customers, and over $100k in revenue. Based on our demand and feedback, we know our products are both life-changing and deeply needed. *Duties & Responsibilities: * We are looking for many different kinds of professionals you can see on our careers page: smartcourse.io/careers (Here are some keywords for the algorithm :) Operations Manager, project manager, project coordinator, project assistant, project manager remote, operations supervisor, operations analyst, operations coordinator, operations assistant, operations specialist, operations associate, agile coach, agile project manager, accounting manager, accounting internship, accounting assistant, and/or agile product owner to coordinate and oversee our organization’s operations. The specific duties of an operations manager include project management, operations management, formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.) • Take ownership of our team's OKRs & KPIs, and deliver in advance of deadlines with Agile Methodology using Asana, Slack, and GSuite, • Improve our products, satisfaction scores, NPS, & our north star metric (# of products per user) using hard skills explained throughout the application, • Ensure all operations are carried on in an appropriate, cost-effective way, • Improve operational management systems, processes and best practices, • Help the organization’s processes remain legally compliant, • Formulate strategic and operational objectives, • Examine financial data and use them to improve profitability, • Manage budgets and forecasts, • Perform quality controls and monitor production KPIs, • Recruit, train and supervise staff, • Find ways to increase quality of customer service, • Embody our team-wide core values of autonomy, growth mindedness, individual and group empowerment, selflessness, fearlessness, and perseverance, and our team-specific values we'll be looking for throughout your application, • Display exceptional interpersonal, written, and verbal communication skills (proactive communication), • Have a passion for social change, learning, education, healthcare, technology, and/or startups • Able to manage a variety of teams, projects while meeting weekly goals., • Address customer issues and provide value to new and current customers., • Ensure the completion of primary and secondary KPIs., • Proven work experience as operations manager or similar role, • Knowledge of organizational effectiveness and operations management, • Experience budgeting and forecasting, • Familiarity with business and financial principles, • Excellent communication skills, • Leadership ability, • Outstanding organisational skills, • Degree in Business, Operations Management or related field OR equivalent track record *Team-Wide Requirements: * • Must have at least 2 years of professional work experience or equivalent (e.g. research, internships, demonstrated skill), • Have a track record of success in academic and/or professional settings, • Willing to work as an intern or early-stage employee in exchange for a kickass learning experience, commission, bonuses, profit-share, and/or an equity-based payment plan depending on your performance (determined over a 14 to 30 day trial period and discussed on an individual basis.), • For an immediate start, end dates are negotiable throughout the year., • We’re based in NYC, but all positions can be entirely remote, and we’ve had many outstanding colleagues all over the world., • Our work day is from 10AM-6PM ET and we’ll consider candidates with a maximum + or - 6 hours time difference. Daily standups and team meetings are at set times, and you would need to be available for those: At minimum: • 10AM - 11:30AM ET every weekday, • 10AM - 1PM ET on Mondays, • 5PM - 6PM ET on Wednesdays, • 3PM - 6PM ET on Fridays, • Are skilled (or wishes to be) in, team building games, Among Us, Super Smash Bros. Ultimate, and/or a team-building game of your choosing! *Some reasons you might be interested: * • You want to hone your creative media skills, UI/UX design, or full stack web development skills and see how they perform in a business context, • You are looking to start your own company, dive into entrepreneurship, or want a fast-tracked career towards an executive position (e.g. technical co-founder CTO/CPO or COO/CFO), • You want to bring your interests in child development, research, education, or clinical work into a more applied setting and translate it into actions that are directly relevant to families, • You want to collect data from parents, practice data analysis skills, and present findings in relevant settings, • You want to meet and network with leading professionals in the field (educational psychologists, clinical psychologists, educational specialists, etc.), • You want to get involved in the Education Technology and/or Healthcare Technology / MedTech spaces which are growing exponentially, especially for students with special needs, • You’re interested in entrepreneurship, startups, and/or technology and want to put your interests to good use, • You want high-impact work experience to help you grow quickly with leadership development and career support from our serial entrepreneur founder who built and helped build over a dozen 6-figure businesses, one of which was another startup with over $2 million of funding commitment, and all of them launched within less than 1 year *More Opportunities: * We’re recruiting all across the organization so you might be interested in: research, media, content marketing, sales, product management, UI/UX design, full stack web development, recruiting, accounting, legal, project management, agile methodology, just to name a few. We could use help in all departments, so this is a rare opportunity to get in on the ground floor and secure an executive position. Please visit: • Identity Document: ___ ___ be growing very quickly over the next semester. If you might be interested in hearing more about this, we'd appreciate the opportunity to meet you. We have been truly inspired by the interest, alignment, and professional caliber so far. We look forward to hearing from you, Smart Course Team Smart Course | smartcourse.io Job Types: Full-time Associate or Intern, Part-time Associate or Intern, Summer Internship ALL APPLICATIONS MUST BE SUBMITTED THROUGH OUR CAREERS PAGE TO BE CONSIDERED: ___

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our ___ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At ___, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

About the role WarriorBabe is looking for a high-energy, customer focused, and dedicated Client Success Coordinator to join our team! Our ideal candidate is someone who has knowledge of the WarriorBabe products, specifically the WarriorBabe VIP Program, and is passionate about helping women of all ages begin and continue their fitness journeys. As a Customer Success Coordinator, you will be the driving force behind our customers' triumphs. Your deep knowledge of our transformative products, especially the acclaimed WarriorBabe VIP Program, will enable you to guide and inspire women at every step. This role is pivotal in building strong connections with both new and established customers, making it one of the most crucial touch points in our organization. What you'll do Reporting to the Customer Success Manager, the Customer Success Coordinator at WarriorBabe is an employee who works directly with the WarriorBabe Leadership Team and is the primary point of contact for each new VIP client after the sales process. Clients are at the height of their motivation when they begin the onboarding process so consistently delivering a client-centric experience is crucial. This is a role that is heavily-focused on greeting new clients and answering questions in a timely and accurate way. Performance in this role is based on client satisfaction and onboarding velocity, as well as the Coordinator’s responsiveness, product knowledge, and client-first initiatives. To be successful in this role, you will need to be an expert of WarriorBabe. There is a proven process with onboarding clients in place, and it is important that the current process is fulfilled and innovation is applied as needed to improve the client concierge experience. In summary, the WarriorBabe Client Success Coordinator is expected to: • Support coach-client assignments as part of the welcome call cadence for all new VIP clients with oversight from the Customer Success Manager, • Field general how-to questions about the program and onboarding requirements post-sale (received via email, phone, and text messages, primarily), • Extensive Customer Service Background: We are seeking candidates with a remarkable track record of 3-5+ years in customer service, preferably with experience in client success. Your demonstrated expertise in understanding and meeting customer needs will set you apart., • Exceptional Communication Skills: As a Client Success Manager, effective communication is paramount. Your ability to articulate ideas clearly, both verbally and in writing, will be instrumental in building strong relationships with our valued customers. Showcasing your expertise in conveying information with clarity, empathy, and professionalism is essential., • Proficiency in CRM and Project Management Tools: A solid understanding of Customer Relationship Management (CRM) systems and project management tools is a significant advantage. Your familiarity with leveraging technology to streamline processes, track customer interactions, and drive efficient outcomes will enhance your success in this role., • Availability: Ideally, our perfect candidate lives on the west coast and/or can accommodate evening hours (Monday through Friday until 9pm PST/12am EST) and Saturday availability (between 7am-3pm PST/10am-6pm EST), • Attendance on our monthly All Hands Meeting with the entire WarriorBabe company (the first Tuesday of each month), • Compensation: Compensation starts at $28.00 per hour with potential for growth based on performance and experience., • Flexibility & Freedom: Enjoy the benefits of a full-time remote position with flexible scheduling, allowing you to tailor your work hours around your lifestyle, outside of mandatory meeting times., • Comprehensive Benefits: After 90 days, you will gain access to medical, dental, and vision insurance. Additionally, you are immediately eligible to particiapte in our 401k plan featuring employer matching., • Paid Time Off: As an Employee, you will benefit from accrued PTO, including paid holidays, to support work-life balance., • Exclusive Discounts: Receive discounted WarriorBabe merchandise and services, enhancing your connection to our community and products. Note: At this time, WarriorBabe is not able to support employment for residents of the state of California.

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Key Account Liaison is responsible for providing dedicated billing support to premier accounts, ensuring accurate and timely invoicing, resolving billing discrepancies, and delivering an exceptional customer experience. This role requires a detail-oriented professional with strong analytical, problem-solving, and communication skills to manage complex billing requirements and maintain strong relationships with Strategic Account Mangers and clients. You Will Bring to the Table: Billing & Invoicing: • Oversee billing processes for premier accounts, ensuring invoices are accurate, complete, and aligned with contract terms., • Review and validate billing data, including contract pricing and adjustments., • Ensure timely invoice generation Revenue Share & Reimbursements: • Oversee revenue share reimbursements to clients, ensuring correct calculations and timely payments., • Verify revenue share setup and ensure compliance with contractual terms. Account Management & Client Support: • Act as the primary billing point of contact for premier accounts, addressing inquiries and providing resolution for billing-related concerns., • Work closely with sales, finance, and operations to ensure seamless billing processes and client satisfaction., • Provide proactive account support by identifying potential billing issues and recommending solutions. Contract Governance & Compliance: • Ensure billing and revenue share processes adhere to contractual terms and company policies., • Review and interpret contracts to confirm correct pricing and billing methodologies. Cross-Functional Collaboration: • Work closely with Accounts Payable to track payment statuses and resolve outstanding reimbursements., • Partner with Sales, Strategic Account Managers, Legal and Operations to resolve client account discrepancies and ensure billing aligns with contractual agreements. Process Improvement & Reporting: • Identify and implement process improvements to enhance billing efficiency and accuracy., • Generate and analyze billing reports to track trends, identify discrepancies, and support decision-making., • Coordinate with IT teams to troubleshoot system issues affecting billing data and workflow efficiency. Qualifications: Education: Bachelor’s degree in business, Finance, or related field preferred. Experience: 5+ years of billing or finance experience, preferably supporting high-profile or complex accounts. Skills: • Strong Excel skills, including proficiency in pivot tables, VLOOKUP, formulas, and data analysis., • Strong analytical and problem-solving abilities., • Excellent verbal and written communication skills., • Proficiency in billing systems, ERP platforms (e.g., NetSuite), and Salesforce., • Ability to work independently and collaboratively in a fast-paced environment., • High attention to detail and accuracy., • Strong customer service orientation with the ability to manage high-priority accounts effectively. Preferred Qualifications: • Experience working with premier or key accounts in a corporate setting., • Familiarity with healthcare billing, revenue share reimbursements, and contract pricing., • Experience working cross-functionally with AP, Finance, and IT teams., • Ability to manage multiple priorities and meet strict deadlines., • This position plays a critical role in ensuring premier accounts receive exceptional billing support, managing revenue share reimbursements, ensuring contract compliance, and collaborating across departments to resolve account-related issues efficiently. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$68,000—$75,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

We're looking for an expert Middleware Developer to act as the technical bridge between the Shopify Plus ecommerce ecosystem and backend enterprise services. In this role, you will design, build, and maintain the integration layer that ensures seamless data synchronization across different business systems. As a key member of our engineering team, you'll ensure our solutions are performant, reliable, and perfectly aligned with our clients' business needs. You will be responsible for extracting, transforming, and loading (ETL) complex datasets, ensuring that data flowing between Shopify and internal systems (ERP, CRM, WMS, POS) is accurate, timely, and formatted correctly. • Integration Architecture: Design and develop scalable middleware solutions to connect Shopify with external enterprise systems (e.g., SAP, Oracle, NetSuite, Salesforce)., • Middleware Experience: Must have hands-on experience with at least one of the following SaaS technologies: Mulesoft, Celigo, Workato, N8N, Pipe17, etc., • Data Transformation: Write robust code to ingest data from various sources, apply complex business logic to transform data formats (e.g., converting Shopify JSON payloads to SOAP/XML for legacy ERPs), and deliver it to the target system., • Shopify API Management: Utilize the Shopify Admin API (REST and GraphQL) and Storefront API to manage products, orders, customers, and inventory programmatically., • Workflow Automation: Automate data flows for critical business processes such as Order-to-Cash, Inventory Synchronization, and Shipment Updates., • Monitoring & Error Handling: Implement logging, alerting, and retry mechanisms to handle API rate limits, connection timeouts, and data validation errors without disrupting business operations., • Security & Compliance: Ensure all data in transit is encrypted and handled in accordance with PII and PCI compliance standards., • Experience: 3+ years of backend development experience with a focus on middleware, iPaaS (e.g., Celigo, Mulesoft, Workato), or custom integration microservices., • Shopify Expertise: Deep understanding of the Shopify API ecosystem. You must know the nuances of Shopify’s rate limiting, bulk operations, webhooks, and the transition between REST and GraphQL endpoints., • Data Handling: Proven ability to read, parse, and transform data structures. Mastery of JSON, XML, CSV, and SQL is essential., • Programming Languages: Strong proficiency in server-side languages such as Node.js or Laravel/PHP., • Enterprise Protocols: Experience working with enterprise data exchange protocols, including REST, SOAP, FTP/SFTP, and EDI., • Version Control: Proficiency with Git and CI/CD pipelines., • Integrations: Proven integrations with payment gateways, tax engines, loyalty/fraud platforms, ERP, Inventory, OMS., • Education: Degree or certification in software development., • Communication: Fluent writing and speaking in English., • Organization: Good organizational and documentation skills with a detail-oriented mindset., • Experience with cloud functions (AWS Lambda, Azure Functions, or Google Cloud Functions) for serverless data processing., • Knowledge of queueing systems (RabbitMQ, Kafka, AWS SQS) to manage high-volume data spikes during flash sales., • Experience integrating with ERP’s, PIM’s, CDP’s, OMS’s, etc., • Knowledge of Latest Admin Direct API’s., • Experience in iPaaS and event-driven architectures., • Observability Implementation (New Relic/Datadog/Sentry, alerts, dashboards, SLIs/SLOs)., • Knowledge of security best practices Tools & Stack (typical)., • Node.js, PHP, Shopify Admin GraphQL, Webhooks, App Bridge., • CI/CD with GitHub Actions (or similar), Shopify Partners deploy., • Bonus to have familiarity with inventory management systems, loyalty programs, or other common retail technologies., • Excellent problem-solving skills to analyze information appropriately and find the best solutions taking a balanced view to reach logical conclusions and make relevant decisions., • Organizational skills to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met.The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant. This is a contract position, the pay range is $80 - $120 USD per hour. The hourly pay range listed is an estimate and may vary based on skills, experience, location, and project requirements. Final rates will be confirmed at the time of offer. Compensation Transparency & Pay Philosophy At Anatta Design, we believe in fair and competitive compensation based on location. We post salary ranges in compliance with state requirements for U.S.-based roles, ensuring transparency for candidates in those regions. If you are applying from outside the U.S., please note that our pay scales are adjusted based on the cost of living and market conditions in each country.

We are seeking a highly skilled Senior Accountant - independent contractor - with a focus on Intacct to serve as a strategic advisor and mentor within our Client Accounting Advisory Services (CAAS) team. This role is ideal for a results-driven accounting professional who thrives in a fast-paced, global environment and excels at providing high-value accounting and advisory services. While this position does not have direct reports, it requires strong leadership, mentorship, and collaboration skills to guide a team of staff and senior staff accountants and support client success. The Senior Accountant will be responsible for managing client engagements, optimizing financial processes, and ensuring accurate financial reporting. This role plays a critical part in advising clients on best accounting practices, system implementations, and operational efficiencies. The ideal candidate will have a strong technical background in outsourced accounting, experience in a multi-client environment, and the ability to provide strategic financial insights. Additionally, this individual will lead month-end close processes, client onboarding, and financial system implementations, leveraging tools such as FloQast for close management, Sage Intacct for financial automation, and other cloud-based ERP solutions to ensure efficiency, accuracy, and real-time visibility into financial operations. The ability to implement workflow automation, reconcile accounts at scale, and provide data-driven financial insights will be essential to success in this role. If you are a results-driven accounting professional who excels at client advisory, financial leadership, and strategic execution, we invite you to apply. As a platinum Sage partner, TydeCo and our partner entity TydeCo U we specialize in delivering cutting-edge ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. We also offer Outsourced Accounting solutions to help clients streamline financial operations and scale with confidence. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. If you're ready to lead in a fast-paced, high-impact environment, we invite you to be part of our journey. This position will report to the Team Manager(s). This position is fully remote and can be based anywhere in the U.S. Key Responsibilities Global Support • Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed., • Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed., • Facilitate seamless communication and coordination across CAAS teams to support sales operational efficiency., • Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration. Advanced Accounting & Financial Analysis • Lead the month-end and year-end close processes, including journal entries, accruals, and financial reconciliations., • Prepare and analyze financial statements, management reports, and financial forecasts to support client decision-making., • Ensure compliance with GAAP and financial controls, maintaining audit-ready financial records., • Utilize FloQast for close management, reconciliation tracking, and workflow automation. Client Advisory & Relationship Management • Serve as a trusted financial advisor to clients, offering data-driven insights and recommendations., • Lead client onboarding and Sage Intacct implementations, ensuring financial systems are optimized., • Provide fractional Controller-level support, offering strategic financial insights and operational efficiencies., • Assist in the implementation and migration of accounting systems, ensuring smooth onboarding and system optimization., • Conduct systems analysis to evaluate and optimize clients’ utilization of Sage Intacct, ensuring alignment with operational goals, • Deliver tailored training to clients on the effective use of Sage Intacct, empowering them to maximize system capabilities and ensure long term success, • Conduct quarterly financial reviews with clients, providing actionable insights for improved business performance,. Client Engagement & Project Contribution • Maintain minimum billable hours as defined by leadership., • Provide strategic recommendations to improve clients’ HR and payroll efficiency., • Collaborate with sales/account management teams to align deliverables with scope and client expectations., • Identify service expansion opportunities and areas of client value. Technology & Operational Efficiency • Leverage Sage Intacct and QuickBooks Online as primary accounting platforms for financial reporting, automation, and process optimization., • Implement best practices for financial operations, including automation, process standardization, and internal controls to enhance accuracy and efficiency., • Support financial technology integration projects, ensuring seamless adoption of new tools and systems for accounting, payroll, and reporting functions., • Assist in payroll processing and compliance, working with payroll systems to ensure accurate wage calculations, tax filings, and reporting., • Optimize reconciliation and close processes using FloQast, QuickBooks Online, and Sage Intacct, improving efficiency, accuracy, and timeliness., • Drive continuous improvement initiatives, staying ahead of industry trends and technological advancements. Senior Mentorship • Guide and mentor Staff Accountants, providing technical expertise, process training, and career development support., • Review work prepared by Staff Accountants, ensuring accuracy and adherence to best practices., • Act as a subject matter expert for Sage Intacct, QuickBooks Online (QBO) and other cloud-based financial tools, supporting internal training and implementation efforts., • Foster a culture of continuous improvement and knowledge-sharing within the CAAS team., • Collaborate across departments to enhance service offerings and improve client outcomes., • Stay ahead of industry trends to drive continuous improvements in outsourced accounting services. Internal Collaboration & Process Alignment • Participate in global accounting meetings, ensuring consistency and compliance across financial processes., • Work cross-functionally with operations and finance teams to align accounting practices with business needs., • Assist in the preparation of audit schedules, tax filings, and financial compliance documentation., • Provide support to leadership by preparing financial data, reports, and insights for internal decision-making. Key Attributes • Resilience and Adaptability: You excel in a global, fast-moving environment, balancing multiple client engagements, financial reporting requirements, and operational challenges while ensuring quality and timeliness., • Attention to Detail: Your deep expertise in multi-entity, multi-currency accounting ensures accuracy in financial reporting, reconciliations, and compliance efforts. You take pride in delivering audit-ready financials., • Collaborative Mentorship: As a mentor to staff accountants and a strategic partner to senior leadership, you drive cross-functional collaboration, ensuring accounting functions align with broader business objectives., • Client-Centric Advisory Mindset: You go beyond transactional accounting to provide financial insights, advisory services, and operational improvements that help clients optimize their financial processes., • Problem-Solving and Analytical Excellence: With a data-driven mindset, you analyze financial trends, identify opportunities for efficiency, and leverage automation tools such as Sage Intacct, FloQast, and QuickBooks to drive operational improvements., • Strategic Accountability: You take ownership of financial performance, reporting accuracy, and process optimization, ensuring that best practices are implemented across financial close, payroll processing, and tax compliance., • 10+ years of accounting experience as a Senior Accountant, Senior Staff Accountant or Sr. Controller preferably in outsourced accounting, advisory services, or a CPA firm., • Bachelor’s degree in Accounting, Finance, or a related field; CPA or CPA eligibility preferred for Senior Staff Accountant or in lieu of degree 12+ years of relevant experience., • Proficiency in Sage Intacct (Required), including:, • Proficient in Core Financial Modules, • Experience creating Financial Reports, • Experience with Multi-Entity environments, • Experience with Advanced Workflows, • Experience using FloQast for close management, reconciliation tracking, and workflow automation (Required)., • Strong technical expertise in multi-entity, multi-currency accounting functions., • Experience with payroll, sales tax filings, and financial audits., • Strong analytical skills with a proactive problem-solving mindset. Preferred Experience • Background in SaaS, outsourced accounting, or financial consulting., • Familiarity with ERP implementations and financial technology integrations. Work can take place either in an open office setting or remote setting with the expectation to travel onsite based on business and management needs. This is a full-time position that requires the ability to work a flexible and regular full-time schedule. It requires the ability to sit and work at a computer for extended periods of time and communicate effectively with a diverse audience in person, by phone and by computer. About Us TydeCo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from qualified candidates of all backgrounds, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or any other legally protected characteristics.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in Toronto, NYC or Austin to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at ___. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more! The annual anticipated base salary range for U.S. candidates for this role is listed in USD below. This role is also eligible for commission. Salary is one component of the Cockroach Labs’ Total Rewards package, which also includes, for each employee: stock options, medical insurance, vision insurance, dental insurance, life and disability insurance, funds towards professional development resources, flexible paid time off, 11 paid holidays a year, 10 paid sick days a year, paid parental leave, a 401(k) plan, and wellbeing benefits. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salaries for candidates outside the U.S. will vary based on local compensation structures. This position will remain posted until filled. Applicants should apply via our Careers Page. Annual Anticipated Base Salary Range (U.S)$145,000—$160,000 USD

Harper is a high-performance distributed application platform. It combines a database, in-memory cache, and real-time message broker to allow users to create enterprise-grade solutions with fewer moving parts, fewer lines of code, and a superior developer experience. Job Description: Harper is looking for a Denver-based, Business Development Representative (BDR) to join our growing sales team. This role will primarily work in-office at our Denver headquarters, with some remote work flexibility. We believe in the power of in-person collaboration, mentorship, and leadership, especially for early-career team members. You’ll work closely with experienced sales and leadership professionals who are passionate about helping you grow. This is a fantastic opportunity for someone with 0–3 years of BDR or SDR experience who is eager to level up their career, learn from a high-performing team, and be part of an innovative and fast-growing Denver tech startup. Responsibilities: • Pursue new business opportunities through high-volume cold calling, cold emailing, social outreach, and rapid follow-ups., • Jump on inbound leads quickly and follow through diligently, ensuring no opportunity slips through the cracks., • Conduct initial discovery calls to understand pain points and spark interest in Harper’s platform., • Partner closely with Strategic Account Executives and Sales Leadership to fuel a qualified and engaged pipeline., • Research and target ideal customer profiles, tailoring outreach by industry, persona, and use case (e.g., gaming, digital commerce, media)., • Maintain meticulous records of outreach activity, meeting notes, and pipeline status in Salesforce., • Collaborate cross-functionally with marketing to improve messaging, campaign targeting, and event lead conversion., • Hit or exceed weekly and monthly KPIs: meetings booked, opportunities sourced, and overall outbound activity., • Actively engage in product training, sales coaching, and feedback sessions to continuously sharpen your skills and market knowledge., • Bring tenacity, organization, and consistency to every single workday—you’re on top of your tasks, your goals, and your follow-ups. Qualifications: • Live in Denver and be able to work in-office a minimum of several days per week., • 0–3 years of experience in a BDR, SDR, or sales support role (preferably in tech)., • Experience in a highly competitive and collaborative environment such as collegiate sports, • Strong written and verbal communication skills, with the ability to deliver compelling messaging., • Grit, curiosity, and a drive to exceed targets., • High comfort level with cold outreach and handling objections., • Ability to work independently and collaboratively in a fast-paced environment. Bonus Qualifications: • Prior success meeting or exceeding outreach, pipeline, or quota-based goals., • Experience with CRM platforms and sales engagement tools., • Familiarity with infrastructure software or developer-centric solutions. Salary: $75,000 + Commission | OTE: $90,000 – $115,000 Hiring Process • Interview 1: 30 minute Zoom interview with Head of People, • Interview 2: 45 minute Zoom interview with Leadership Team Member, • Interview 3: 60 minute Zoom interview with members of the Harper Sales Team, • Interview 4: 30 minute Zoom interview with Harper Co-Founders Please note that this process may be updated as needed based on the candidate's skills and qualifications. If an additional interview is added, we will communicate this proactively. Why Join Us: • Opportunity to be part of a high-growth startup with a collaborative and supportive team culture., • Flexible work environment with remote work options and a focus on work-life balance., • Competitive compensation package including base salary, commission, and benefits., • Room for career advancement and professional development opportunities. If you are a motivated self-starter who thrives in a fast-paced environment and shares our values of transparency, authenticity, and empowerment, we want to hear from you!

OPSWAT is seeking a Senior Product Manager to lead the development and growth of the Secure File Gateway, a strategic product designed to complement our established ICAP Server solution, which today is deployed by organizations operating in critical infrastructure and high-security environments. ICAP Server sits directly in the path of sensitive file flows, enforcing security policy, inspecting content in real time, and enabling safe access to web and internal systems. The Secure File Gateway will build on these core inspection and policy enforcement capabilities while addressing new customer needs, architectures, and deployment models. In this role, you will own the Secure File Gateway from inception through scale, while working closely with the ICAP Server product to ensure strong alignment, interoperability, and a cohesive platform strategy. This is a rare opportunity to help define a new product category at OPSWAT while partnering with a mature, revenue-generating product used in the most demanding environments. You’ll collaborate deeply with engineering, sales, and marketing to translate customer pain points and market signals into a differentiated, high-impact security offering. What You Will Be Doing • Own the product strategy and roadmap for Secure File Gateway and ICAP Server, aligning customer needs, market trends, and business priorities., • Drive product adoption and growth by improving usability, performance, scalability, and integration within enterprise security stacks., • Lead market and competitive analysis across ICAP, proxy, secure web gateway, and inline inspection technologies to identify differentiation opportunities., • Translate customer feedback, field insights, and usage data into clear requirements and prioritize initiatives., • Partner deeply with engineering to deliver secure, reliable, and scalable capabilities—balancing innovation with operational excellence., • Collaborate with sales, sales engineering, marketing, and customer success on go-to-market strategy, launches, and enablement., • Support strategic opportunities by participating in customer conversations, technical positioning, and complex deal cycles., • Define and track success metrics tied to adoption, customer value, and platform performance., • Act as the voice of the customer, ensuring ICAP continues to meet the expectations of regulated and mission-critical environments. What We Need From You Cybersecurity & Technical Depth Strong understanding of ICAP, proxy technologies, secure web gateways, networking fundamentals, and content inspection workflows. You can translate deep technical capabilities into clear customer value and product direction. Product Leadership & Execution Proven experience owning roadmaps, writing high-quality requirements, and working closely with engineering teams to ship enterprise-grade software. Customer & Market Orientation Experience engaging directly with enterprise customers, gathering structured feedback, and incorporating real-world security use cases into product decisions. Go-To-Market Partnership Comfort collaborating with sales and marketing on positioning, launches, and adoption. Experience supporting complex, multi-stakeholder sales cycles is a strong plus. Communication & Influence Clear, confident communicator who can align stakeholders across product, engineering, and GTM teams—and represent the product externally when needed. Experience 3–5 years of product management experience in B2B software, ideally within cybersecurity, networking, or infrastructure platforms. Experience with platform or integrated product portfolios is highly valued. • Customer-First Mindset – You instinctively start with customer pain and translate it into pragmatic, high-impact product decisions., • Strategic Curiosity – You’re eager to explore adjacent technologies and help evolve ICAP into its next phase as a modern, proxy-focused security platform., • Execution Bias – You balance long-term vision with consistent delivery, creating momentum through meaningful, incremental improvements., • Global Collaboration – Comfortable working with distributed teams and contributing to a globally aligned product organization. At OPSWAT, we protect the systems the world depends on. ICAP plays a critical role in securing web traffic and sensitive content flows for organizations operating in the most demanding environments. You’ll join a fast-growing cybersecurity company where product managers have real ownership, visibility, and impact. This role offers the opportunity to influence a critical product line, work alongside deeply technical teams, and help shape the future of secure web gateway and proxy technology. If you want to build products that matter—and see your work directly protect critical infrastructure—we’d love to meet you.

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. We’re looking for a Director of Customer Success to join our Go-to-market team. Your main goal will be to establish strong, scalable customer relationships that drive adoption, retention, and expansion You will lead a world-class team of Customer Success Managers (CSMs) and partner deeply with our Engineering-led Customer Success Engineers (CSEs) and Forward Deployed Engineers (FDEs). You are the guardian of our Net Revenue Retention (NRR) and the primary driver of the "Rasa Customer Experience." The role reports directly to our Chief Revenue Officer Full-time - 100% remote - Location: USA, East Coast * This is a remote position, but we cannot hire anybody outside of the USA for this position. * Rasa can not assist with work authorization (visa sponsorship) for this position. Since we're a startup, we need someone who's ready to jump in, be hands-on, and do whatever it takes to help us achieve our goals. We are hiring a Director of Customer Success Manager to support our company's growth by investing in our customers' success, driving retention and expansion, and ensuring customers achieve long-term value. As a Director of Customer Success Manager, you'll make an impact on your team by: Strategic Leadership & Team Scaling * Build & Scale: Recruit, mentor, and lead a high-performing team of CSMs across the globe fostering a culture of "Outcome-Obsessed" success. * Unified Front: Partnering with the Head of CSE & Head of FDE to bridge the gap between "Technical Success" (CSE/FDE ownership) and "Business Success" (CSM ownership), ensuring a seamless customer journey. * Operational Excellence: Design and execute a scalable onboarding motion that drives new customer cohorts toward rapid production deployment and measurable business impact, ensuring high-quality adoption at scale. Value Realization & Revenue Protection * NRR Ownership: Direct accountability for protecting and growing our Enterprise ARR. * The "Success Gate": Implement and enforce a rigorous "Success Criteria" mandate. No engagement starts without a customer-signed success plan featuring quantifiable KPIs (e.g., deflection rates, CSAT, or cost per intent). * Executive Alignment: Personally engage with Director and C-level stakeholders at our top-tier accounts to secure long-term partnership and alignment on the "Value Narrative." The Operating Motion * Sales-to-CS Handover: Optimize the "Internal Knowledge Transfer" (IKT) process, ensuring Sales and Solutions Engineering provide the "Value Discovery" needed for a Day 1 head start. * 90-Day ROI Focus: Drive the team to achieve Time to First Value (TTFV) milestones, moving customers quickly through onboarding and enablement and into production. * Technical Risk Governance: Partner with CSEs to manage the "Technical Red Flag" system—identifying when a customer’s architecture deviates from best practices (e.g., CALM vs. custom RAG) and escalating the business risk to customer leadership. * Renewal Rhythm & Automation: Define a standardized renewal motion with fixed cadence (90/60/30 days), templated executive and commercial outreach, AI-driven health and churn scoring in CSP, renewal-play triggers in the CSP, and automated CSM nudges and track adherence and conversion to protect and grow ARR. * 8–10+ years in Customer Success leadership, specifically within complex, developer-centric SaaS or AI platforms (e.g., Databricks, Snowflake, Amplitude, or similar). * Proven track record of managing both CSMs and high-touch Technical Account Managers (TAMs) or CSEs. You know how to lead technical people toward business outcomes. * You have successfully built and scaled CS teams from $10M to $50M+ ARR in a high-growth environment. * Strong background in NRR, churn analysis, and renewal negotiation. You view Customer Success as a revenue-generating function, not a cost center. * While you are a business leader, you are comfortable discussing AI architecture, LLMs, and API integrations with CTOs and Lead Developers. Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! Rasa Customer Success sits in the Go To Market organisation and is currently a size of five CSMs and growing with the growth of our business. The team is spread out globally, 50/50 between EMEA and NAMER. * Flexible hours and a dedicated remote budget * A stipend for professional development & 6 paid education days to help you grow within your role * Unlimited PTO + paid sick leave + paid public holidays * A MacBook, and other tech to help you do your job * We have regular remote team events, as well as an annual company-wide offsite * Health benefits * 401(k) contribution with up to 4% match * Equity options You can find more information about our benefits per location here: ___ Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. You can find answers to FAQs from candidates about this role specifically on our ___ sheet. Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. You must be located in and a resident of the location(s) listed for us to proceed with your application.

HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of 'coding bootcamps' in the world. We work with top universities such as Imperial College London, The London School of Economics, The University of Edinburgh, and Stellenbosch University to deliver structured technical courses and bootcamps that accelerate people into fulfilling tech careers. We have been recognised as one of the top education technology scaleups in the world and gained the financial backing of Meta (previously Facebook), which recognised us as the most socially impactful startup operating in Africa, where we initially started our work. We're backed by nearly 2000 investors, having raised the largest crowdfunding round of funding for an edtech company in history. As a primarily bootstrapped, profitable, and scale up tech business join us as we play our part in making the world a more stable, safer, and fair place. In this role, you will own and drive growth in all revenue streams for HyperionDev’s coding education product, and lead our Admissions, Learnerships, Collections and Student Success teams. You will take ownership of both our B2C admissions strategy, where you will manage and improve our processes for engaging and closing applicants (our leads), and craft strategies for revenue enhancement, which include unlocking new channels of facilitating student payments through student loan financing. As a Department Lead at HyperionDev, you will work within the senior management team to help in building, influencing and managing the culture of the organisation. In leading the B2B side of our revenue funnel, you will play a pivotal role in shaping and executing our strategy for engaging with South African companies through Learnerships programmes. You will spearhead the development of strong, enduring relationships with key stakeholders in these organisations, understanding their needs and challenges, and positioning HyperionDev as the go-to partner for addressing their talent development requirements. You will manage and build further our Admissions, Learnerships, Collections and Student Success teams, setting weekly and monthly targets, and enabling a positive, motivated and productive culture within your department. You will plan your department’s growth, evolution and hiring blueprint. You will draw upon your sales experience and analytical skills to improve our lead-to-sale conversion ratios and ensure that lead generation spend is optimised by having a data-driven, people-forward approach. As we rapidly expand into new international territories, you will work on solving the complexities of scaling an edtech sales team out of Cape Town to convert and enrol students from the UK, US and Europe. You will set up and own KPIs for your department, forecast admissions and revenues based on the pipeline for business planning, and work with the CEO and management team on strategic planning. You will also work with Marketing to iterate upon our understanding, tracking and generation of quality leads. To succeed in this role, you must have a proven track record of commercial sales experience (experience in education / tech will be advantageous), leadership of a sales team, excellent communication skills, an excellent understanding of technology, and a track record of exceeding targets with sales teams headed by yourself. You should be excited about working within a rapidly scaling startup, and motivated with the knowledge that our courses and education methodology change the lives of people for the better. You must be ambitious and want to make the most of the tremendous opportunities you'll have being a core part of an ambitious, fast-growing team, with resources to scale. • Set, monitor, and meet quarterly revenue targets across product lines, • Define the structure and teams across a direct-to-consumer admissions sales team, learnerships/ apprenticeships, and bulk b2b/enterprise sales, • Implement best practices within each of your teams (Admissions, Learnerships, Partnerships, Collections and Student Success) to engage with a range of applicants across geographies to advise them on course choice and enrollment, • Build and oversee a team focusing on conducting comprehensive market sizing analyses for potential new markets, identifying opportunities and potential challenges, • Work with Marketing to develop robust go-to-market strategies for entering new markets, considering local nuances, competition, and regulatory environments, • Working closely with other departments to identify opportunities to optimise enrollments and scale admissions revenue, • Set up quarterly Objectives and Key Results for your teams and provide feedback on OKR-setting for other departments, • Enable process improvements not only within your department but throughout the company, particularly at interfaces with Admissions and Student Progression, • Gather and analyse data from multiple sources and teams to understand critical aspects such as the optimal applicant registration flow, applicant quality, team productivity, and conversion rates, • Manage, motivate and train your teams to achieve the required KPIs and exceed the monthly Revenue Target, • Build and maintain strong, long-term relationships with finance partners, • Oversee effective administration relating to the recording and tracking of admissions data, • Oversee the processes and performance metrics relating to our Student Success team, including time to resolve tickets, reviews on public platforms, student onboarding and progression management, and student NPS, • Keep updated with existing and potential competitors within the edtech and higher education space, • Identifying opportunities for new business within the markets in which we operate and are planning to expand into, • Work with a team of university account managers and acquisition specialists to steer the strategic enablement of new forms of programmes and partnerships that drive business growth Minimum • At least 2 years’ experience directly managing a B2C sales team of five or more agents, • At least 3 years’ experience overseeing a revenue operation with annual revenues exceeding $5 million, • Knowledge of the Learnership (South Africa), Apprenticeship (UK), and general enterprise education sales market (UK and South Africa), • A demonstrable track record of exceeding revenue targets and performance quotas individually and as a sales team lead, • Prior experience leading sales or sales development teams in a high-growth startup or a rapidly scaling company, • Prior experience creating and driving alignment and operational efficiencies within marketing and customer success teams, • Experience in administering and managing an accurate pipeline and sales forecasts through a CRM, • Excellent analytical ability in terms of working with sales data off a CRM and spreadsheets, collating and analysing market data, forecasting revenues, and calculating metrics recording productivity and performance, • Fast learner with meticulous attention to detail, • Near-perfect verbal and written communication skills, • A problem-solving and positive attitude with an interest in the future of education and online learning Preferred • Prior sales experience in an education context, • Understanding of basic tech stacks or programming languages such as Java and Python, • Prior experience in digital marketing and lead generation, • A relevant degree in Commerce, Marketing or Business Administration Due to the seniority of this role, work outside of standard hours and times may be required. Equity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme. The company has been approached for acquisition by a number of billion-dollar leaders in the tech education space and is backed by investors from the US, UK and South Africa, and we want you to directly share in the success of the business. Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus. Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps. Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments. Join one of the most ambitious and highest performing tech companies in the space, with a management team that draws their former experience from top tech companies. Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it. We're a people-forward company with a purpose that underlines everything we do. We're obsessed with the potential in people and challenge them to do their best work. We embrace a culture of growth and learning to deliver on our vision, and ours is a relentless quest for improvement.

About Us: Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. We serve customers in the solar, wind, insurance, construction, real estate, and critical infrastructure industries. Trusted by the largest enterprises in the world, Zeitview is active in over 70 countries. Our mission is to accelerate the global transition to renewable energy and sustainable infrastructure through advanced inspection solutions. Take a look at our latest achievements ___! This role in one paragraph: Be the voice of the customer for an entire industry at Zeitview. You will be Zeitview's resident expert for one of our target verticals -- solar, wind, electric utilities, oil & gas, or commercial properties. You own problem definition: understanding what enterprise customers in your vertical actually need, why they need it, and what it's worth. You run discovery, build client relationships alongside sales, synthesize market signals, and translate all of that into clear, prioritized requirements that our platform product managers and engineering teams can execute against. You are responsible for competitive intel and defining metrics to demonstrate the success of the product and strategies. You should be growth focused. You will not just iterate on our existing product/service offerings but propose business cases and GTM for expanding our offerings. You do not own the product backlog or ship software directly, you own the "what" and "why," then work with solutions-side PMs to negotiate the "how" and "when." What you'll actually do in the first 6 months: • Define what "success" looks like for your vertical in terms that connect to revenue, retention, and customer outcomes, not just feature delivery, • Embed with 3–5 strategic accounts in your vertical. Not to sell, but to understand their inspection workflows, pain points, and decision-making structures deeply enough to write requirements they'd recognize as their own, • Run structured discovery across a mix of methods (customer interviews, operational ride-alongs, competitive analysis, usage data) and synthesize findings into a prioritized problem set for your vertical, • Negotiate with platform PMs over engineering capacity, making the case for your vertical's priorities with data and customer evidence, not volume, • Write requirements that hold up under engineering scrutiny: specific enough to build from, flexible enough to serve platform-wide, • Build internal credibility as the person who knows your industry better than anyone else in the building This role is NOT: • A platform-building role. You will not own a product backlog, write technical specs, or ship software with engineers day-to-day. If that's what you're looking for, see our Senior Product Manager - Asset Insights posting., • A pure strategy role, with no customer contact. You will be on calls with enterprise clients regularly. You will travel to sites. You will see the physical infrastructure your product serves., • A people management role. You will coordinate across functions and informally guide others, but you will not have direct reports. Requirements: • Bachelor's degree (or higher) in a science, technology, or related field, or equivalent work experience, • 8+ years of professional experience, with 5+ years in product management, solutions consulting, technical sales, or a comparable customer-facing role in enterprise software, • Deep domain expertise in at least one of: solar energy, wind energy, commercial properties, and in particular electric utilities, oil & gas. "Deep" means you can walk onto a customer site and understand what you're looking at: the assets, the inspection workflows, the regulatory context, and the business model. Candidates without direct industry experience will not be considered., • You have a track record of building trusted relationships with enterprise customers and converting those relationships into product insight, not just feature requests, but an understanding of underlying needs, • You can run structured discovery and synthesize qualitative and quantitative inputs into a prioritized problem set that other teams can act on, • You have commercial acumen: you understand how product decisions connect to pipeline, deal size, retention, and competitive positioning in your vertical, • Exceptional communication skills. You can present to a customer's VP of Asset Management on Monday and translate that conversation into a product brief for solutions PMs and Engineering on Tuesday, • Willingness to travel to customer sites and inspection locations Strongly preferred: These will move you to the top: • Direct industry experience. You've worked in the industry, not just sold to it, • Experience working with operational or service delivery teams (field inspection, drone operations, or similar), • Experience with geospatial data, remote sensing, or asset management platforms, • Familiarity with AI/ML-powered products, enough to assess where these capabilities address real vertical problems vs. where they're a distraction, • Experience with go-to-market strategy: product launches, positioning, pricing, or vertical-specific marketing, • Experience in mobile application development What’s Included: • Feel great about your work as you join a leading mission-driven intelligent aerial imaging company - our goal is to accelerate the global transition to renewable energy and sustainable infrastructure, and you personally will play a large part in making this happen!, • Competitive base salary, annual bonus and stock options, • Your choice of multiple medical insurance plans, including options with an HSA and 100% coverage of the premium for yourself and your dependents, • Unlimited PTO: We mean it when we say we prioritize work-life balance and mental health, • Autonomy and upward mobility, • Diverse, equitable, and inclusive culture: a place where your voice matters This role has a base salary range of $160,000 - $180,000 USD, plus a target annual bonus and eligibility for stock options. Actual compensation may vary based on experience, skills, and location within USA. Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.

The Opportunity The Senior QA Engineer role will be a part of a lean, nimble, full stack powerful engineering team. We value simplicity in both our code and our UI. We don’t believe in bloated teams or overly architected solutions; we opt for small, nimble players that work well together, iterates fast and achieves more as a high-powered team. Since we’re a small team, you’ll have the opportunity to work on virtually all aspects of the software and have a direct and immediate impact! This role will advance our cutting-edge data search engine and social profiling platform. You will be at the core of every new feature, every product decision, and every touch point of our users. If you are a problem solver and enjoy diving in and ensuring the best possible product quality, then this is the perfect opportunity for you. About Seamless Seamless.AI has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. We have been recognized as one of Ohio’s fastest growing companies and won 2020 Best Places to Work and LinkedIn’s Top 50 Tech Startups 2020. The Seamless Family We have an amazing culture and work environment that anyone would want to be a part of. We encourage a culture of positivity. We thrive off of continuous feedback and do whatever it takes to help our team and customers be successful. You will grow as an individual, professionally, and be able to see and feel the impact you are making to the growth of Seamless every day. Duties / Responsibilities (your role): • Lead building quality attributes and requirements for testing. May provide technical assistance, • Creating and maintaining existing automation and test scripts in Java and Selenium to support large-scale web applications and chrome extension running complex architecture and business logic, • Creating testing strategies for ensuring application stability The Skill Set: • 5+ years experience supporting and testing highly-available, scalable and modern web applications and chrome extension using the Agile Methodologies (Scrum/Kanban), • Value, autonomy and ownership of your work, • Experience supporting/testing Chrome extensions, • Integration testing with 3rd parties, such as CRMs (Salesforce, Hubspot, etc), • Experience testing APIs, • Testing and automating full feature releases, relatively unsupervised, • Self-motivated QA engineer with the ability to work well with a small team of highly-driven / entrepreneurial Developers and Data Analysts, • Experience with Complex Manual Testing, • Ability to continuously track/identify bugs and build/maintain QA Trackers for testing, • Deep experience supporting/testing design, development, and implementation of scalable and performant web services., • Solve complex near real-time web engineering problems, focusing on quality assurance, • Passion for supporting and driving technologies that have the power to positively impact millions, • Willingness to go beyond the standard “9-5” when needed. We love what we do, and sometimes find ourselves working nights or weekends to get the job done, • Possess innate passion for coding, software development, and big data! Strongly Preferred: • Performance Testing, • Experience with Data Analysis, • Industry (SaaS/Computer Software) experience Role Breakdown: • 50% Automation Testing, • 50% Manual Creation Since 2015, ___ has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.

Description: Who we are At Droxi, we’re improving the medical world by solving one of healthcare’s biggest headaches—EHR inbox overload. Our AI-powered solution is like the ultimate assistant, taking care of the tedious stuff so healthcare providers can get back to what they love: practicing medicine. We’re a small but mighty team and every day we’re working on something that truly makes a difference. If you’re passionate about healthcare and tech, you’ll love what we’re building here. What you will do • Lead the product lifecycle, from ideation to launch, working closely with the R&D team to develop solutions that optimize inbox management and reduce administrative burdens for healthcare providers., • Conduct market research and gather customer feedback to identify opportunities for product enhancements and ensure the product meets the needs of healthcare professionals., • Work collaboratively with engineering, sales, marketing, and support teams to deliver a seamless product experience., • Plan and execute product launches, including coordinating with marketing and sales teams, and continuously monitor product performance to make data-driven improvements., • Play a crucial role in creating a product that significantly improves daily workflows for doctors, allowing them to focus more on patient care by reducing time spent on bureaucratic tasks. Requirements: Who you are • A Medical Doctor (MD) or licensed medical provider - RN, NP, PA, or similar with hands-on experience in healthcare, equipping you with the knowledge to address the challenges providers face., • A Product Manager with at least 5 years of experience in SaaS software products., • Familiarity with the U.S. medical system and workflows is essential to ensure our product meets the specific needs of American healthcare providers., • A passion for technology and AI, with a keen interest in how they can be leveraged to improve healthcare. Why you will love it here At Droxi, we're not just building a product; we're on a mission to make a positive impact in the world of healthcare. As a small, dynamic startup, every team member plays a vital role in our success. You’ll be working in an environment where your contributions truly matter, and where your voice is heard. We believe in taking care of our people, and we’re committed to ensuring that everyone is happy and fulfilled in their work. Our hybrid work model offers the flexibility to balance your personal and professional life, while still being connected to a supportive, close-knit team. Plus, you’ll be part of a company that’s dedicated to doing more good than harm, with a focus on improving the lives of healthcare providers and patients alike. If you’re looking for a place where your work has real meaning, and where you’re valued as both a professional and a person, you’ll find it here at Droxi. Work Environment & Location At Droxi, we value flexibility and collaboration. Our office is conveniently located in Ramat Gan, just a 2-minutes walk from Savidor train station, making it easily accessible. We generally prefer to work from the office three times a week to foster team collaboration and connection, but we’re open to discussing arrangements that work best for you

Forward Networks is transforming how the world’s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry’s first network digital twin, a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment. Our customers include global leaders such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, as well as fast-growing enterprises and government agencies. According to IDC, Forward Networks customers realize an average of $14.2 million in annual benefits through improved efficiency and security. Backed by world-class investors including Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks offers a people-centric, innovative culture where brilliant minds are shaping the future of network reliability, security, and AI-ready operations. Forward Networks is looking for a Senior Technical Support Engineer (Senior Customer Care Engineer). Do you want to create a category and help build a special company? Join a company that has been in the market 6+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable. We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it. What you'll do: As a Senior Technical Support Engineer - Federal (Senior Customer Care Engineer) for our Support team, you will be responsible for providing world class post-sales customer support and technical leadership to our client base. Responsibilities: • Providing triage, prioritizing, and resolving technical issues for our top customers., • Identifying s/w bugs, recreate customer issues, and test/verify versions with s/w fix., • Working with Forward Engineering teams to resolve customer issues., • Escalating unresolved issues in a timely manner and maintaining direct communications with all stakeholders., • On-site live troubleshooting in Federal customer locations. Requirements: • 7+ years of technical customer support experience., • Experience working in technical support assisting a variety of networking and system issues., • TS SCI clearance w/FSP poly Location: DC Metro Up to 20% travel within 2 hour radius of Washington DC required Ability to participate in after hours on-call rotation Experience: • Strong understanding of fundamentals in Networking, Cloud or Security, • Strong written and interpersonal communications skills, • Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems, • Experience supporting a multi-vendor network (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks, AWS, GCP etc.), • Proven ability to work cross-functionally within a team-oriented environment. Highly Desired: • B.S. Computer Science or equivalent educational experience., • Python scripting experience, • Kubernetes experience, • Advanced Linux experience, • API debugging, • Cloud networking (AWS, Azure, GCP) The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary +bonus is expected to be between $180,000/yr to $200,000/yr. The offered compensation may also include stock.

About Contextual AI We're revolutionizing how AI Agents work by solving AI's most critical challenge: context. The right context at the right time unlocks the accuracy and production scale that enterprises leveraging AI require. Our enterprise AI development platform sits at the intersection of breakthrough AI research and practical developer needs. Our end-to-end platform allows AI developers to easily and accurately ingest and query documents from enterprise data sources and easily embed retrieval results into their business workflows. Contextual AI was founded by the pioneers of Retrieval-Augmented Generation (RAG), the foundational technique behind the context layer, connecting foundation models to current and relevant information. Backed by the industry's most forward-thinking venture capitalists, we're not just participating in the enterprise AI revolution, we're defining it. Join us in building a future where AI doesn't just answer questions, it transforms businesses. Job Overview Contextual AI is hiring a Forward Deployed Engineer to be part of the GTM team. This team is responsible for selling into Global 2000 organizations deploying generative AI solutions in production. As a Forward Deployed Engineer, you’ll be a trusted technical advisor and subject matter expert for our prospects and customers, understanding requirements, designing demos, and driving business value. You’ll accomplish this by working closely with customers to identify use cases, scope out needs, design pipelines, and help drive the adoption of Contextual AI’s technology. You will be a subject matter expert on AI industry trends and best practices. You will work directly with customers to align Contextual AI’s products to their top use cases. You must be ready for technical discussions with engineers, and demonstrate the value of Contextual AI in business discussions with directors and executives. You will help distill feedback from customers and help improve Contextual AI’s products while working with the product and engineering team. What you’ll do: • You will own the technical aspects of the sales cycle, driving the technology evaluation processes to highlight Contextual AI’s differentiation, clarify the business value to the customer, and ensure our customers’ success with our products, • You will act as a trusted advisor to our customers, while also building relationships with technical stakeholders., • Scope customer trials and projects. Work with the engineering and product teams to design and implement POC requirements that satisfy customer needs but are also technically feasible., • Create and deliver specialized technical demos according to the customers., • Act as the “Voice of the Customer” - Regularly engaging them on status calls, educating on product roadmap and QBRs, and managing escalations, while influencing our roadmap in partnership with our Product team., • Interpret complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions. What we’re seeking: • Bachelor's degree in computer science, engineering, or a related field (Master's or Ph.D. preferred)., • Experience working in enterprise SaaS, AI/ML, infrastructure, or similar industries in a technical capacity with end-customer engagement, • Proficiency in data infrastructure and modern machine learning tools (e.g. PyTorch, TensorFlow, transformers)., • Proficiency with coding languages Python, Typescript or similar languages at a production level., • Demonstrated experience providing technical guidance and support in customer calls & interactions, addressing product usage needs, and resolving issues, • Strong communication and presentation skills. Ability to demonstrate professional polish and a high level of technical credibility when speaking with both executives and engineers, • Self-starter and ability to operate independently and at high-velocity, • Clear customer empathy and intellectual curiosity Location: Mountain View, CA or remote within the USA Salary Range for California Based Applicants: $160,000 - $250,000 (actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Contextual AI is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work. As Customer Success Renewal Specialist, you will support the Customer Success Organization in driving a high volume portfolio of customer renewals proactively and at scale. The ideal Renewal Specialist is an experienced professional with an understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal experience for our customers. This important role will report to our Manager of Renewal Management in Costa Rica and this role is based in San José, Costa Rica. This role has flexibility to work remotely, but will need to be able to come into the office as required for training and business needs. You Will: • Prepare and deliver high-volume renewals while handling continual customer requests and internal queries, • Work directly with customers to negotiate the renewal, including pricing and service term discussions, • Understand and align customer’s business needs and goals to generate renewal quotes, • Ensure that renewals are closed on a timely basis, • Collaborate with Sales and Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics, • Liaise with customers to ensure POs and order forms are accurately completed, • Maintain high levels of data quality in our CRM tool through attention to detail and comprehensive updates, • Proactively recognize issues that may impact a renewal and quickly identify resources to help resolve the issue(s), • Work with an assigned territory of accounts and/or manage the routing and work allocation across teams using the SFDC Service Cloud case system, • Perform other duties as assigned. You Have: • 2+ years B2B SaaS experience; familiarity with SaaS renewal motions, • Ability to handle multiple tasks in an efficient and professional manner, • Experience working through pre-set processes, while also seeking efficiencies in improving processes, • Strong sense of urgency and efficiency in completing work within set deadlines, • Negotiation skills with experience driving contracts to completion is preferred, • Experience analyzing complex problems, developing recommended solutions, and/or managing risk, • Motivated by an entrepreneurial mindset and comfortable with ambiguity, • Comfortable working in a fast-paced and dynamic environment, • Experience working with Salesforce or other CRM systems, • Strong command of English language both oral and written (C1+ and above) Perks & Benefits: • Fully paid Health & Life insurance for full-time employees and family members, • Monthly stipend to support your work and productivity, • Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc., • 12 days paid Vacation + Flexible Time Away Program, • 20 weeks fully paid Maternity Leave, • 12 weeks fully paid Paternity/Adoption Leave, • Personal paid Volunteer Day to support our community, • Opportunities for professional growth and development including access to LinkedIn Learning online courses, • Company Funded Perks including a counseling membership and your own personal Smartsheet account, • Teleworking options from any registered location in Costa Rica (role specific) Get to Know Us: At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us! Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

About Avolve: Avolve is the global market leader in electronic plan review for local governments. We made the INC 5000 2025 list as one of the fastest‑growing private companies in the US, and our government expertise has been recognized for the second year in a row with our inclusion in Government Technology’s GovTech 100 list for both 2025 and 2026, a summary of 100 innovative companies making a significant contribution to the public sector. At Avolve we digitalize the review and approval of plans for permit applications, for both citizen and commercial planning developments. This enables government jurisdictions to improve efficiency and processes, as well as optimizing the experience for both permit applicants and plan reviewers. We have over 350 customers globally and are expanding fast, because we have a suite of best-in-class solutions that offer choice to cities, counties, municipalities, and states. We partner with some of the leading technology providers out there, including Microsoft, Google, and Esri – in fact, we are the only vendor that has Esri GIS functionality embedded in the plan review solution, which has earned us the Esri State and Local Government Specialty in recognition for our innovation. It is an exciting time to join Avolve - we are expanding into new territories and have great vision for our technological solutions. As a team we take enormous pride in the quality of our work, and our people come to work because they enjoy being part of the Avolve family and helping our customers to create safe and thriving communities. Position Summary: We are looking for someone who loves GIS, maps, spatial analysis, Esri products and is looking for a fulfilling career in product management that sits at the cusp of GIS, spatial data and delivering unparalleled value to the customers. This role will help inform and manage the roadmap and GTM strategy for GIS & Esri-focused product enhancements. With Avolve’s strong partnership with Esri, we are developing a growing roster of collaborative product-level initiatives that will enhance the value of Avolve data for GIS specific use-cases in the Esri product stack. This role has the opportunity to oversee these projects in close collaboration with the Director of Product, from the ground up and help build the next set of value-generating solutions for the Avolve product suite. Responsibilities: The following list outlines key responsibilities and day-to-day activities associated with this role. While it’s not an exhaustive list, it should give you a strong sense of what to expect. Responsibilities may evolve over time based on team needs, individual strengths, and organizational priorities. * Be the Subject Matter Expert for GIS & Esri Toolsets such as but not limited to ArcGIS Pro, AGOL, ArcGIS Living Atlas, ArcGIS Urban, ArcGIS Enterprise, ArcGIS Developer Account and Experience Builder. * Be the driver of product changes keeping our tech stack and the Esri stack in mind, to develop optimal solutions that can work in an array of Esri tools and scale as we grow. * Align Avolve functionality with Esri GTM strategy and licensing to maximize co-selling opportunities. * Oversee our Esri-compatible Feature Service and other derivative Esri-focused solutions. * Gain a deep understanding of customer experience, foresee customer use cases, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth. Be the representative of the customer's needs and communicate workflows to the Product & Engineering teams. * Become an expert on our client use case and gain deep understanding of all of our spatial datasets - being able to understand how our project data will work in GIS use cases, a penchant for spatial analysis using multiple relevant datasets joined at the parcel level. * Work with Director of Product and the sales team to drive more product and solution opportunities with our Esri partners. * Translate product strategy into detailed technical requirements and prototypes. * Work closely with engineering teams to deliver quick time-to-market and optimal resources. * Work closely with support on client issues on relevant products and be able to QA/QC and solve problems with the technical teams. * Drive product launches including working with external partners, executives, Engineering, and other product management team members. * Act as a product champion to build awareness and understanding. * Represent the company by collecting customer and partner feedback on company products and services. * Create buy-in for the product vision both internally and with key external partners. Qualifications: We recognize that no candidate will meet every single qualification listed below. If you’re excited about this role and believe you bring a strong combination of relevant skills and experience, we encourage you to apply. We value diverse perspectives and are committed to building a team that reflects a variety of backgrounds and strengths. * Bachelor's degree in business or related field, or the equivalent combination of education, training, and experience. * 6-8 years (minimum) of hands-on technical experience using Esri tools. Primarily ArcGIS Pro, AGOL, ArcGIS Living Atlas, ArcGIS Enterprise, ArcGIS Developer account and their suite of widgets. * 1-3 years of product management or project management experience. * Understanding Esri licensing requirements and GTM best practices. * Ability to work with various feature services and spatial datasets, load them into ArcGIS, run spatial joins, analysis and geoprocessing workflows within the Esri environment. * Comfortable working with large datasets and file-based GIS analysis * Ability to be a liaison between sales & technical teams for their relevant products * Strong organizational & prioritization skills - ability to manage & straddle multiple projects & priorities, timelines & ad hoc projects in a fast-paced environment. * Flexibility for approximately 15% travel. * Strong communication and collaboration skills to work across cross-functional teams. Benefits: We offer a competitive salary along with a generous and comprehensive benefits package designed to support your well-being, growth, and work-life balance. * Group Medical, Dental, Vision and Life insurance * 401k * Unlimited Vacation * Paid Sick Leave & Holidays Compensation: Avolve is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate's geography, qualifications, skills, and experience. * $115,000 to 130,000 annual salary *This is a fully remote position that can be performed out of the following states: AL, AZ, CA, CO, FL, GA, IN, MA, MI, MN, MT, NC, NV, NY, OH, OK, PA, TN, TX, UT, VA, WA, WI Avolve is an equal opportunity employer committed to promoting an inclusive environment. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations, and ordinances. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Senior Software Engineer within the Business Technology Transformation (BTT) team, you will be the technical engine behind Toast’s physical product journey. You will work on high-impact projects that ensure our customers receive their hardware on time by optimizing the systems that govern inventory and delivery. A day in the life (Responsibilities) • System Integration: Plan and execute complex integrations between our core restaurant platform and Supply Chain systems like NetSuite ERP, Salesforce, and Shipium., • Technical Design: Draft high-level technical designs and engineering plans for scalable services that handle large transactional volumes., • Order Lifecycle Management: Implement and maintain both new and legacy integrations across disparate platforms to ensure a seamless Order Management flow., • Quality & Stability: Develop and automate end-to-end testing to provide confidence in production releases, conducting root-cause analysis when issues arise., • Collaboration: Partner closely with Product Owners and stakeholders in Supply Chain, Finance, and Operations to translate business goals into technical reality. What you'll need to thrive (Requirements) • Backend Expertise: 5-7+ years of experience delivering high-quality, reliable services using Java, Kotlin, or other object-oriented languages., • Supply Chain Knowledge: Familiarity with the technical logic behind Order Management, Warehouse Management (WMS), or Transportation Management (TMS) systems., • Integration Proficiency: Proven experience working with REST, XML, and JSON to connect disparate enterprise applications., • Data Mastery: A strong understanding of data manipulation and distribution, ensuring data integrity across multiple systems., • Technical Rigor: Excellent version control and QA skills, with a focus on building scalable technology that avoids future tech debt. What will help you stand out (Nonessential Skills/Nice to Haves) • Enterprise Platforms: Hands-on experience with NetSuite (SuiteScript), Salesforce, or Zuora Billing., • iPaaS Tools: Experience with Workato or similar integration platforms., • Modern Infrastructure: Exposure to distributed systems, SQL, and messaging services like Pulsar., • CI/CD: Practical experience with CI/CD best practices in a cloud-based environment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$168,000—$269,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project management skills to join the team. The CSM will build deep, multi-threaded relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain deep, multi-threaded long-term relationships with key language access stakeholders across all levels of the organization, including executive leadership. Drive Adoption & Utilization: Proactively monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Lead Quarterly Business Reviews, Annual Reviews, and ad hoc customer meetings. Lead Account Planning & Risk Mitigation: Develop comprehensive account plans and lead the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 5+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. Demonstrated experience navigating complex contract negotiations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: An understanding of the language access industry, regulatory requirements, and common workflows. Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Travel Requirements: 25 - 30% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. We are looking for a Senior Practice Manager to join the growing Professional Services team at Kong. As a Sr. Practice Manager, you will have the opportunity to work across the entire customer lifecycle and lead the regional professional services team (Architects and Engineers) to drive prescriptive outcomes for Kong customers. You will be responsible for success across the defined install base to drive adoption, consumption, customer satisfaction, expansion and ensure team growth and development. Practice Manager will ensure our customers are getting the most value out of Kong products. As a primary professional services contact and ambassador for our customers, the practice manager is a strategic long-term, relationship-based customer-facing role. Apart from driving key business metrics, the Practice Manager will also focus on practice building, growing, and evolving the team as well as driving day-to-day professional services business needs. This is an important role and requires someone with exceptional leadership, organizational, communication skills and the ability to multitask, context switch, and manage the entire customer deployment lifecycle. This role also involves supporting various stakeholders (Sales, Pre Sales, Customer Success, Product, Engineering, Finance, RevOps, and others). Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles. What we are looking for: * Across the defined regional customer base, engage with customer organizations (from Developers, Architects to C-level executives) to build the initial professional services direction, and oversee the customer success throughout the Kong deployment phase including the onboarding/adoption phase of the customer journey. * Engage with Kong customers across the sales and pre-sales cycle to define overall implementation and deployment strategy to ensure success. * Perform activities to gather scope and build prescriptive outcome-based proposals for immediate and long-term adoption. This will include negotiating MSAs, SOWs as well as partner agreements. * Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes. * Responsible for achieving key business metrics such as PS Bookings, Team Utilization, Revenue Growth, Overall success, and satisfaction across the defined customer cohort. * Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders. * Build a high-performing diverse team, hire the best talent, and lead from the front setting the team up for success. * Build strong relationships across cross-functional teams at Kong. * Engage routinely with the Kong Product, Engineering, and Sales team to build an overall strategy to drive adoption, innovation, and maturity in our engagement & delivery model. * Strengthen Kong adoption and success across the defined regional customer install base by developing strong delivery partner executive relationships and awareness of partner delivery capabilities. What you will bring to Kong: * Strong professional services leadership background and experience in the API/Open Source space would be an added advantage * Experience overseeing service delivery in the enterprise IT delivery across a multi-million-dollar portfolio * Deep experience in building and developing remote professional services teams including career growth planning, performance, and resource management * Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong. * Ability to demonstrate relationship building internally and externally * Exceptional organizational and change management skills with an ability to manage competing client, organizational, and changing business needs * Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment. * Ability to manage critical and political situations with business stakeholders with strong interpersonal skills * Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and can keep pace with constant change. About Kong: Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit ___.

Our Story Position Overview We’re hiring a Head of Product to position mpathic as a category leader by building the right product and ensuring it translates into revenue through strong pricing, packaging, and tight GTM partnership. This role is hands-on to start. You will work alongside our CEO, CTO, and GTM leaders, as well as manage a VP of Product. Together, you’ll help us drive roadmap decisions, align leadership, and push key initiatives forward as we turn early traction into differentiation. As the function matures, you’ll build and scale the product organization’s team and practices to ensure we’re building the right things, and turning them into a strong business with a necessary impact. What You’ll Accomplish In your first 6 months you’ll… • Establish a clear product operating cadence and decision-making framework across leadership, • Audit and refine the product roadmap, aligning it to company priorities and market opportunities, • Drive alignment across executives on product vision, near-term priorities, and tradeoffs In your first year you’ll… • Position mpathic as a category leader in conversational AI benchmarking through differentiated product capabilities, • Own product’s contribution to revenue, including pricing, packaging, and tight partnership with GTM, • Build and scale the product organization, hiring and structuring the team while establishing strong product management practices You’ll Thrive in This Role If You… • Have experience building B2B SaaS or data products, ideally in AI, ML, or developer-facing environments, • Have 8+ years of product experience, including owning roadmap and delivery in early or growth-stage companies, • Have hands-on experience shipping AI/ML-enabled products or working closely with technical teams building them, • Are comfortable operating in ambiguity and creating structure where none exists, • Know how to translate messy, incomplete data and user signals into clear product direction, • Have experience building and mentoring product teams, especially from early stages, • Can partner effectively with engineering, GTM, and leadership to drive alignment and execution, • Communicate with clarity, confidence, and low ego, • Are motivated by mission-driven work, particularly around AI safety and human impact About the Team We’re a mission-driven, fast-moving team that values ownership, clarity, and thoughtful decision-making. We care deeply about building meaningful technology—and doing it the right way. You’ll work with the: • CEO: Strategic partner on product vision, priorities, and company direction, • VP of Product: Day-to-day collaboration, coaching, and organizational scaling, • CTO: Partner on technical tradeoffs, infrastructure decisions, and feasibility, • Sales & Marketing: Align product with GTM strategy, positioning, and customer needs, • Executive Team: Drive alignment and communicate product strategy at the highest level Our Hiring Process • Recruiter Screen (20–30 minutes), • Hiring Manager Interview, • Team Panel Interview, • Practical Exercise / Working Session, • Founder & Leadership Interviews, • Offer Compensation & Benefits • Competitive base salary with uncapped earnings potential, • Equity, • Company-funded health, dental, and vision insurance, • 401k with 4% company match, • Well-being programs, • Flexible paid time off, • Mission-driven work solving AI Safety challenges Apply Even If You Don’t Check Every Box We know great candidates might not fit every bullet on a job description. If this role speaks to you and you’re excited to help shape the future of [industry/problem], we’d love to hear from you.

Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners.With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success. Our mission: Enable brick-and-mortar retailers to thrive in a digital world. Position Summary:Swiftly is looking for a customer success manager that will be focused on driving retailer outcomes, accelerating adoption, and ensuring long term partnerships that deliver measurable value. The Customer Success Manager (CSM) will own the post-sale relationship for a portfolio of grocery retailers. Serving as the primary strategic partner, driving onboarding, adoption, performance, retention, and expansion across Swiftly’s product suite. This role blends relationship management, operational execution, and data-driven insights. The CSM will work cross-functionally with Implementation, Product, Sales, Support, and Media teams to ensure customers are successful, supported, and growing. This is a hybrid role as a part of this book of business, this customer success manager will be available onsite for key customer work and strategy at least 3 days week. This will be 9-5pm in the offices in Modesto or Dublin, California. • Own the end-to-end post-implementation relationship for assigned retailer accounts, • Act as the primary point of contact and trusted advisor for customer stakeholders, • Develop account success plans aligned to retailer goals, KPIs, and revenue targets, • Proactively identify risks, opportunities, and optimization paths, • Drive product adoption across Swiftly solutions (apps, web, retail media, audience optimizer), • Ensure customers understand and realize measurable value from the platform, • Lead regular business reviews (QBRs / MBRs) focused on performance, insights, and roadmap alignment, • Drive VOC feedback, delivery and outcome progress, • Translate data into clear, actionable recommendations for customers, • Drive renewals and retention outcomes (GRR / NRR) for your portfolio, • Identify and support upsell and expansion opportunities in partnership with Sales, • Support revenue growth initiatives including new features, media offerings, and pilots, • Partner closely with Implementation/solutions engineering during handoff and early lifecycle, • Coordinate with Support and Product to resolve issues and escalate feedback, • Represent the voice of the customer internally and influence product priorities, • Contribute to process improvements, playbooks, and scalable CS programs, • Maintain accurate account data, health scores, and forecasts in CRM/CS tools, • Track key metrics including adoption, usage, revenue performance, and NPS, • Follow established CS processes while contributing to continuous improvement, • Other related duties as assigned, • 3–6+ years of experience in Customer Success, Account Management, or Client Services, • Experience supporting B2B SaaS customers (MarTech, AdTech, Retail Tech preferred), • Strong ability to manage multiple accounts and priorities simultaneously, • Data-driven mindset with comfort analyzing performance metrics and trends, • Excellent communication skills—written, verbal, and executive-level, • Proven track record of driving retention and customer satisfaction, • Ability to be onsite at least 3 days a week in office in Modesto or Dublin, California, • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship, • Experience working with retailers, grocery, or retail media networks, • Familiarity with mobile apps, digital advertising, or media performance metrics, • Experience with CRM and CS tools (Salesforce, Jira/Confluence, Gong, Amplitude, project management solutions, etc.)

The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik. Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value and multiple day-to-day business processes through our varied SaaS applications like___, Oracle Netsuite, Workday, Snowflake, Etrade, jitterbit, Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures. • Provide day to day Salesforce support/bugfix to our end users, • The single point of contact for all Salesforce needs on the GovCloud, • The primary point of contact for the customer support team on all SFDC needs during PST hours, • Support end users in data extractions, reports, KPIs and dashboards, • Ability to do Unit Testing for bug fixes, • Monitor and maintain the ongoing system integrations between Salesforce and other upstream/downstream applications, • Working experience with third-parties to provide technical support, research, troubleshooting and be able to resolve issues in a timely manner, • Maintain up-to-date knowledge of Salesforce functionality on new releases, customizations and integrations, • Collaborate with cross-track teams to troubleshoot business system related issues, • 2+ years of experience in Salesforce development/admin, • Experience in Sales and Service cloud, • Experience with CI/CD Devops including using tools such as: Visual Studio Code, Git, Bitbucket and Jira, • Ability to troubleshoot the Salesforce platform: sharing and visibility, bulk DML operations, Apex, callouts, etc., • Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL, • Good communication skill to work with global team, • Experience in backend JavaScript is plus, • SOX or ITGC’s experience preferred, • Experience in ticketing systems like JIRA, • Ability to reprioritize tasks and manage time to deliver results on requests, • Bachelor's Degree in Computer Science Security and Privacy Responsibilities: This position carries special Security and Privacy Responsibilities for protecting the U.S. Federal Government’s interests: • Know, acknowledge, and follow system-specific security policies and procedures;, • Protect data and individual privacy per requirements and regulations;, • Perform ongoing activities in compliance with service and contractual obligations;, • Participate in role-based training, completing assignments on a timely basis;, • Report security issues promptly, and aid investigation when needed;, • Support controlled changes and vulnerability remediation activities; and, • Work collaboratively with Information Security in designing, implementing, assessing or enhancing system-specific security and privacy controls. Position Risk Designation: This position carries duties and responsibilities involving the U.S. Federal Government’s interests. The selected incumbent may be subject to one or both of the additional background checks with periodic re-screening as noted below: Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 Incumbents without access to U.S. Government data may be required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National Agency Check and Inquiries (NACI)). Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust) Incumbents with access to U.S. Government data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk. Position Risk Designation:Moderate Risk Law Enforcement (CJIS) When hired for a position where access to Moderate Risk criminal justice information is required, the employee must complete a fingerprint-based national criminal history background check within 30 days after the employee’s start date. The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range$122,600—$183,800 USDThe minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.US2 (all other US offices/remote) Pay Range$110,300—$165,500 USD Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. ___ | ___ | ___ | ___ At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. * Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. * Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. * Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

The Opportunity: Humble Bundle is seeking a highly motivated and experienced Business Developer to lead our Book vertical's business in comics, graphic novels, and science-fiction/fantasy (SFF). The ideal candidate will have a deep understanding of these genres and strong relationships with publishers, authors, and other key players in the industry. This role is responsible for identifying, negotiating, and securing new partnerships to create compelling bundles and promotions that delight our customers, drive revenue, and support charity. This role follows a standard full-time schedule, with no expectation to work weekends, holidays, or unusual hours. From time to time, domestic and international travel may be required for meetings with publishers and partners, as well as for attending conventions and industry events. This role primarily involves computer-based work with extended periods of sitting or standing and regular use of hands and vision for tasks such as typing. Occasional travel is required, which could include lifting and carrying materials, and navigating airports, hotels, and other venues. For applicants residing in or near Los Angeles or New York, there may be a requirement to work in-office, while applicants in other locations around the world will work remotely, with strong consideration given to those based in the Pacific time zone. Key Responsibilities: • Partnership Management: Identify, prospect, and establish new business relationships with publishers and content creators in the comics, graphic novels, and science-fiction/fantasy spaces., • Negotiation & Deal-Making: Structure and negotiate deals for Humble Bundles, Store promotions, and other key initiatives, ensuring mutually beneficial terms for both Humble Bundle and our partners., • Strategy & Planning: Develop and execute a long-term business development strategy for the assigned genres, staying ahead of market trends and identifying new opportunities for growth., • Market Analysis: Keep a pulse on the comics, graphic novel, and SFF markets, including key players, emerging trends, and competitor activities, to inform your strategy., • Collaboration: Work closely with the Humble Bundle Operations, Marketing, and Creative teams to ensure successful execution of all book promotions., • Reporting: Track and analyze key performance metrics for all partnerships and promotions, providing regular reports to management and internal stakeholders., • Relationship Building: Act as the primary point of contact for all partners in your per-view, fostering strong, long-lasting relationships based on trust and mutual success., • Experience: 2+ years of business development, licensing, or similar experience, with a proven track record of closing deals in the publishing or media industry., • Industry Knowledge: Deep passion for and expertise in the comics, graphic novel, and science-fiction/fantasy genres. You should be able to speak fluently about key publishers, creators, and series., • Network: An existing network of contacts within the publishing, comic book, and SFF industries is a significant plus., • Communication: Excellent negotiation, communication, and presentation skills. You can articulate complex ideas clearly and persuasively, both verbally and in writing., • Analytical Skills: Strong analytical and problem-solving skills, with the ability to use data to inform decisions and track performance., • Self-Starter: A proactive and results-oriented mindset. You are comfortable working independently and taking ownership of your projects from start to finish. Humble Bundle is a part of IGN Entertainment. IGN Entertainment, a division of Ziff Davis, Inc., is one of the world’s largest gaming and entertainment media platforms and the go-to destination for fans to explore and celebrate games, film, TV, comics and much more. Across its 16 digital properties, IGN Entertainment reaches more than 475 million monthly users in 110 countries and engages with 85 million fans on social media. Its portfolio includes favorites such as IGN, Eurogamer, Digital Foundry, Rock Paper Shotgun, and MapGenie, delivering daily content across 46 platforms, including YouTube, TikTok, X, Facebook, Instagram, Snapchat, and connected TV. Through its online digital store Humble Bundle, IGN Entertainment has donated over $270 million to more than 38,000 charities worldwide, underscoring its commitment to making a positive impact. Headquartered in Los Angeles, IGN Entertainment's content is localized in 20 languages. Learn more at ___. About Ziff Davis: Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Our Benefits: IGN Entertainment offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then IGN Entertainment is the place for you. Compensation Range: Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The total salary compensation for this role is $90,000 to $105,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. #IGN #LI-IGN #HumbleBundle

Dein Plus bei der vitagroup • 30 Tage Urlaub, • Mobile Office, • Möglichkeit zum Arbeiten im europäischen Ausland, • Betriebliche Altersvorsorge, • Flexible Arbeitszeiten, • Auslandskrankenversicherung, • Du erhältst ein wettbewerbsfähiges Gehalt, Sozialleistungen und einen leistungsabhängigen Bonus, • JobRad: Fahrrad-Leasing zur beruflichen und privaten Nutzung, • Attraktive MitarbeiterInnen-Rabatte, • Offene Feedback-Kultur und individuelle Weiterbildung, • Interdisziplinäre Aufgaben, • Agile & digitale Unternehmensstrukturen, • Über 20 Jahre Wissen & Erfahrung in der digitalen Gesundheitswelt, • Du überführst Kundenideen und -strategien in konkrete Lösungskonzepte auf Basis unseres healthMatch Produkts., • Du unterstützt sowohl intern als auch im direkten Kundenkontakt als Technologie- und Produktexpertin/-experte bei der Konzeption individueller Lösungen., • In Entwicklungsprojekten verantwortest Du die Lösungsarchitektur und begleitest Projekte zusammen mit dem/der Projektleiter/in während der Umsetzungsphase., • Du berätst externe und interne Stakeholder zur Entwicklung konkreter Lösungsansätze auf Basis unserer Produktstrategie ., • Du hast ein abgeschlossenes Studium aus dem Bereich (Medizin-)Informatik, Gesundheitswissenschaften o.Ä. und mehrjährige IT-Erfahrung im Gesundheitswesen., • Mehrjährige Berufserfahrung als Solution Architect, technischer Produktmanager oder einer ähnlichen technischen Rolle., • Du bringst Wissen aus der Versorgungssteuerung im deutschen Gesundheitswesen mit und hast ein grundlegendes Verständnis für digitale Produktentwicklung sowie Requirement Engineering, • Du hast Spaß an der Analyse von Geschäfts-, Markt- und Kundenanforderungen in realisierbare, technische Umsetzungskonzepte und kannst diese ggü. Kunden und Partnern überzeugend vertreten, • Du bringst Kenntnisse in der Softwareentwicklung mit und hast ein fundiertes Verständnis von Softwaresystemen und Komponenten., • Erfahrung in der Auswahl und Implementierung von Technologien sowie in der Integration von Softwarelösungen., • Kenntnisse in den Bereichen Sicherheit, Skalierbarkeit und Performance-Optimierung von Systemen., • Fähigkeit, komplexe technische Konzepte verständlich zu kommunizieren und mit verschiedenen Stakeholdern (z.B. Entwicklung, Projektleitung, Sales…) zusammenzuarbeiten.

We're all about helping brands turn ideas into impact. Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading! Your teamThey're a diverse team of generalists who aim to know everything about anything Frontify. We love asking questions that drive learning and bringing that knowledge to colleagues and customers. Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business. We’re a team that’s all about trying new things, and we’re people who value creativity, autonomy, transparency, solidarity, and boast a can-do attitude. Your mission You’ll be the ultimate product expert: The go-to person for detailed instructions and guidance on what is (and what isn’t) possible with Frontify. Not only do you know how to position Frontify for various use cases when helping our commercial teams during the pre-sales cycle, but you’ll also find creative workarounds and alternative ways of using our platform in order to improve the value a customer gets out of Frontify, and you will add valuable insights for our product strategy based on customer interactions. To best support our commercial teams, you’ll also get to know the tools our customers use most and advise on how to use Frontify with these tools through integrations, plugins, or separately. These tools include Figma, other DAMs, PIMs, CMSs and InDesign, but often require using Frontify’s APIs and SDKs. You’ll want to learn all about these and even have a chance to build your own examples / prototypes for both internal and external stakeholders. You will bridge the gap between Product and Commercial, being responsible for scoping and consulting on questions regarding topics such as integrations, custom development, setup and implementation. All the time working closely with Enablement, Product Marketing, and Product Management teams to standardize answers and produce more efficient ways to operate. You’ll continuously expand the ways you can help the commercial teams as you build relationships and the product expands. • You will help Frontify land bigger deals, close them faster, and keep clients longer., • You will provide technical consulting and prototypes to help customers get more out of Frontify., • You will be a bridge between our product teams in Switzerland and our commercial teams in the US., • You will help evolve our product by constantly pushing the limits of what is possible., • You’re able to work remotely from anywhere in New York or within commuting distance of New York but feel comfortable and excited to come into the office once or twice a week., • You have 2+ years of experience in a similar role (Solutions Engineer / Technical Sales Engineer / etc.) – ideally in the SaaS world., • You are technically strong. You have at least a few technical projects under your belt that you can describe and concepts like APIs, SSO and frontend technologies like React and TypeScript don’t scare you (you’ll need these). Maybe you even considered becoming a developer, or were one…, • You have a business mindset and can easily slot into a sales conversation – previous commercial experience is a big plus, but not a requirement if you have the right attitude and habits., • You’re a quick study with experience in quickly onboarding to new platforms/technical concepts and successfully becoming a product expert in a short time., • You embrace continuous learning and are not afraid to be wrong or try new things that may fail., • You focus on value and don’t mistake action for progress., • Your friends would describe you as independent, detail-oriented, and proactive., • You feel comfortable guiding and coaching a multitude of internal stakeholders and peers on complex, technical issues., • You never settle for the status quo. You’re always looking at how to best optimize and enhance efforts and processes., • You learn new tools/programs with ease and can clearly communicate the value they provide.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. As a Product Owner you’ll have the opportunity to build and launch new product features that provide value for our organization, our customers, and candidates. You will help drive strategic identity initiatives from full end to end lifecycle including vision, charter, planning, requirements, stories, development, testing, integration (FA or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement. What We Do: We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 5,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually. Who You Are: • You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion., • As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal., • An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new., • Maintain ownership of product planning, development, and lifecycle management, providing guidance and direction to cross-functional teams to execute against product milestones, • Ability to understand the business logic, design and technical architecture of customers API and ATS integrations, and how those components interact with our products and platforms., • Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement, • Validate specifications with internal and external stakeholders to ensure they are consistent with articulated business requirements and deliver the expected results, • Document new features and communicate functionality to end users, • Actively measure and analyze existing products for opportunities to innovate and improve, • Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction, • Demonstrate a willingness to experiment, iterate, innovate, and fail quickly, • Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to present and position current and future product offerings, • Bachelor’s Degree or equivalent experience (technical field a plus), • Minimum 3+ years in a Product Owner or related role., • Familiarity with integration, product and software development tools, techniques and agile methodologies., • Practical Agile experience - not certifications but actual experience inside an organization in transition for at least 5 years, • Strong Technical skills - can speak with and motivate the development team with ideas and thoughts, • Demonstrated track record of partnering with engineers to scope projects, overcome obstacles, and develop products that matter, • Strong communication skills with the ability to speak with a variety of external stakeholders, presenting product designs, workflows and functionality., • Experience with DevOps, JIRA, PPT and other tools., • Experience with API design and development either as a developer or in Product Management/Ownership capacity is a plus Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel, • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays The salary range for this position is approximately $104K-129K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

POS-24664 Remote - EST, CST We’re looking for a Senior Product Manager to lead our AI-based Activation strategy for Free and Starter customers. This role focuses on helping small businesses reach their first meaningful outcome in HubSpot quickly and confidently. Today, many customers face unnecessary friction during onboarding and early setup, which slows time-to-value and limits long-term success. You will be responsible for improving activation outcomes by reducing setup complexity, increasing intelligent guidance, and expanding automated onboarding capabilities. This role sits at the intersection of product, data, and AI-enabled experiences, and plays a critical part in driving activation, early retention, and downstream monetization for our downmarket customers. In this role you’ll get to: • Drive activation outcomes for Free and Starter customers by translating broader strategic direction into benefit-first experiences that reduce cognitive load, build momentum, and help customers reach their first meaningful outcome quickly and confidently., • Translate customer and data insights into action by identifying friction in onboarding, setup, and early product usage and iterating toward higher first-goal activation and faster time-to-value., • Design intelligent, automated onboarding systems that reduce manual setup by using customer context to pre-configure relevant elements, thoughtfully balancing automation and required input to ensure scalable, trustworthy experiences., • Build AI-enabled product behavior by developing and refining prompts, sub-agent workflows, and evaluation approaches that improve onboarding decisions and outputs over time., • Drive end-to-end experimentation and scale what works — shaping hypotheses, running A/B tests with Data Science, analyzing results, and operationalizing successful patterns into repeatable systems., • Align and manage cross-functional stakeholders (Product, Engineering, Design, Data, GTM) by synthesizing inputs, navigating tradeoffs, and bringing teams along through clear decisions and crisp communication., • Define and operationalize success metrics across activation and beyond (leading + lagging indicators), with dashboards and ongoing monitoring to guide prioritization and decision-making. We are looking for people who have: • 4+ years of Product Management experience, with ownership of measurable product outcomes., • Experience leading experimentation programs, including hypothesis development, A/B testing, and results analysis, with strong quantitative fluency (funnels, cohorts, activation metrics, behavioral data)., • Experience improving onboarding, activation, or lifecycle performance in a SaaS or product-led growth environment., • The ability to synthesize qualitative and quantitative insights into clear product strategies and structured, data-backed plans., • Comfort operating in ambiguous, highly interdependent environments, driving clarity, prioritization, and alignment across stakeholders., • Strong product taste and attention to detail, with the ability to refine complex, interaction-heavy experiences into simple, intuitive outcomes., • Strong written and verbal communication skills, with the ability to align teams around a shared vision and bring diverse perspectives into a cohesive plan., • Hands-on experience working with AI-enabled or automated product experiences, with a strong interest in applying AI thoughtfully to improve customer outcomes. As a member of the Product Management org at HubSpot, you’ll: • Join a ___ that truly puts the customer first, • Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators, • Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use, • Use your voice, share your perspective, and have a real impact based on your point of view, • Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths, • Be empowered to show up as your ___ and choose a work style and location where you can ___, whether that’s at home, in an office, or a blend of the two., • Read more about our shared product principles ___. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $158,100 - $253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Product Remote - USA POS - 7843 The Social teams, part of HubSpot's Build Awareness product line, own how businesses create, publish, and manage their presence across social channels on HubSpot. Social is one of the primary ways marketers distribute content, build relationships with their audience, and drive engagement at scale. In this role, you'll lead two of our three social teams - Social Creation and Social Management - while partnering closely with Social Insights to deliver a connected experience across the full workflow. How people discover and engage with brands on social is changing fast. Algorithms decide who sees what. Short-form video is the default format. Social platforms are replacing search engines for product discovery. Audiences want authenticity and community, not polished brand content. And AI is changing how content gets created while consumers push back on content that feels synthetic. We're looking for a Senior Product Manager who can set direction for HubSpot's social experience in this new landscape - defining what great looks like for social publishing, management, and measurement, and helping millions of growing businesses show up where their customers already are. • Own the product vision across social content creation, management, and analytics, defining a multi-quarter strategy tied to customer outcomes and business goals, • Create a shared vision and cohesive roadmap for the future of social at HubSpot as a critical member of the Product Triad - our system for building product collaboratively and strategically, • Partner with AI teams to bring generative content creation and intelligent workflows into social, shaping how marketers go from idea to published post, • Navigate a fast-moving landscape of social platform API changes, emerging networks, and evolving content formats (Meta, LinkedIn, TikTok, YouTube, Reddit, and beyond), • Use data to guide strategy and decision making, including defining success metrics, evaluating tradeoffs, and pressure testing assumptions where signal is imperfect, • Guide new product ideas from initial concept all the way through launch, • Experience launching customer-facing products, ideally across social media tools, content creation platforms, or modern marketing software, • Strong content and marketing empathy, with experience building tools for marketers rather than purely technical users, • Comfort operating in ambiguous, evolving problem spaces and turning uncertainty into clear direction, • A data-oriented approach to product management, using metrics and tradeoffs to inform strategy, • Technical fluency and systems thinking across shared platforms and foundations, • A bias toward action and progress, with sound judgment about when to ship, when to iterate, and when to pause and learn, • The ability to clearly articulate product strategy and tradeoffs to cross functional partners and senior stakeholders, • Experience operating effectively in complex product ecosystems where success depends on influence and coordination rather than direct ownership, • Familiarity with social media marketing workflows - publishing, scheduling, content management - and the metrics that drive growth and ROI, • Experience building products that integrate with third-party platform APIs (social networks, ad platforms, or similar partner ecosystems), • Background in martech, content management, or adjacent B2B SaaS platforms, • Exposure to AI/ML-powered product experiences, particularly generative content creation or intelligent automation, • Join a product-led culture that truly puts the customer first, • Create and advance an ambitious product strategy in evolving and ambiguous spaces, grounded in customer needs, business goals, and data, • Partner closely with colleagues in UX and Engineering to create a high-value product that's both powerful and easy to use, • Influence direction and decisions through strong product judgment, clear thinking, and collaboration, • Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths, • Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two. Read more about our shared product principles ___. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to ___. Responsibilities As a Tableau Developer, you will be responsible for the following • Translate existing recurring reports into innovative and insightful Tableau Dashboard visualizations, • Enhance and harden an already extremely robust Business Intelligence layer, • Develop and design new Tableau dashboards as requested by Revenue Operations, Finance and Sales Leadership to address key business challenges and KPI’s, • Meet with stakeholders to ensure developed dashboards are meeting the business needs and expectations., • Utilize your SQL/ETL experience to manage data extraction, transformation, and loading tasks., • Collaborate with cross-functional teams to develop solutions that optimize the use of data and analytics., • Maintain and supporting data analytics platforms while ensuring performance, security, and availability., • Train and support end-users to maximize the value of the implemented dashboards and tools. Qualifications • A minimum of 5+ years of experience as a Tableau Developer or in a similar role., • Experience with SQL and ETL tools for managing and manipulating data., • Strong experience in developing, maintaining, and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture., • Proven ability to translate business problems into actionable Tableau-driven solutions., • Exceptional problem-solving skills and attention to detail., • Excellent communication skills, with the ability to effectively liaise with stakeholders at all levels., • Bachelor's degree in Computer Science, Information Systems, or a related field., • Highly motivated and driven personality, passion to make a difference – can-do attitude! BENEFITS & PERKS • Unlimited PTO, • Excellent medical, dental, and vision coverage, • Employee Equity, • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $90,000 - $100,000, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: ___ ZETA IN THE NEWS! #LI-RP1

Shopmonkey is looking for a Senior Product Manager, Fintech to join a dynamic Product team and serve as product lead to a dedicated squad of Product, Design, and Engineering individuals focused on helping auto shops thrive. Your role is to understand our customer's needs, develop innovative solutions, and make thoughtful resourcing trade-offs. Your ability to communicate your prioritization decisions, technical nuances of problems, and the voice of the customer will impact thousands of auto shops across North America. This role requires an extremely organized, impact oriented, and product-focused individual who is comfortable with ambiguity, taking initiative, and building collaborative relationships with stakeholders and customers. If you are looking for a new, challenging opportunity and building amazing software for thousands of customers, we'd love to talk with you! Please note for San Francisco Bay area candidates, this role would be hybrid, with 2-3 days/week in office for collaboration and connection. Define Product Strategy: Develop and champion a compelling Fintech vision and long-term roadmap based on market research, shop feedback, and business objectives. Monitor the Fintech industry and insights into the competitive landscape and best practices. Drive Execution: Drive feature scoping, prioritization efforts, and trade-off conversations – knowing what to say no to to achieve the best outcome. Craft detailed requirements and product specifications. You'll manage the product backlog to deliver maximum impact. Lead Cross-Functional Teams: Work closely with engineering, design, payment operations, marketing, sales, and legal teams to ensure successful product launches and market adoption. Be the Voice of the Customer: Conduct in-depth user research and data analysis to deeply understand SMB and Enterprise customer pain points and needs. Use these insights to make informed product decisions. Manage the Full Lifecycle: Oversee the entire product lifecycle, from ideation and validation, to launch and iteration. You'll track key product metrics, such as user engagement and revenue, using them to measure success and guide future development. Product Management Experience: 6+ years in successful product management experience, with at least 3 years building Fintech products in SaaS Fintech Expertise: launching and managing B2B embedded FinTech such as Payment Processing, Buy Now Pay Later, Capital/Lending, Banking, Payroll, AR/AP, Compliance (KYB/KYC), Loyalty Programs, etc. Customer First Mindset: working with customers to gather feedback and requirements. Experience in working directly with sales and business development leaders to close customer deals. Ability to travel periodically for customer visits, events and on-site workshops. Leadership and Communication: ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority. Exceptional verbal, presentation, and written communication skills and the ability to interact with diverse groups including senior management Startup Mentality: Hungry, fast-learner mindset. Biased towards execution, with extreme ownership over your product’s success and outcomes. Proven ability to work in a fast-paced, dynamic, and entrepreneurial environment. demonstrated ability to drive product strategy, roadmap, and go-to-market motion for new products In the United States the range is typically $140,000 to $165,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included. Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date, • Short term and long term disability, • Employee assistance program, • Reimbursement for a personal health and wellness membership, • Generous parental leave, • 401(k) available upon hire, • 11 paid holidays, • Flexible time off - take the time off you need!, • Matching donations for approved charitable organizations, • Group volunteer efforts Check out our ___, ___, or ___ about what it’s like to work at Shopmonkey. Join our team of ___ who love what they do, and change the auto industry by helping every shop thrive. The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey ___ a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey ___ #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in ______, and ___! Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at ___. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications., • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer., • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s ___ page, or our official ___ The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from ___ and ___. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit ___ and follow the company on ___, ___ and ___. About the Role: We are looking for a full-time Tissue Procurement Specialist who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples from Pathology Laboratories in assigned Territories, work collaboratively with other Tissue Procurement/Client Services Team members to achieve department goals and work cross-functionally with commercial and lab operations partners to identify scalable solutions for Guardant Health. Essential Duties and Responsibilities: • Serve as a Tissue Procurement Specialist, communicating effectively via phone and email with partner laboratory teams to manage sample and document requests, resolve order issues, and coordinate shipping and receipt processes., • Support tissue retrieval efforts within your assigned territory by promptly resolving cases with a proactive sense of urgency., • Foster and maintain strong, trust-based relationships with laboratory personnel, sales representatives, and internal stakeholders to enhance collaboration and efficiency., • Collaborate seamlessly within a team environment, contributing to departmental and company-wide objectives., • Accurately document all communications, including emails, faxes, phone calls, and follow-up activities, ensuring clarity and precision., • Comply with Standard Operating Procedures (SOPs) related to Tissue Procurement to ensure quality and consistency., • Input data and upload documentation accurately into Salesforce.com and LIMS systems., • Communicate professionally and effectively with external clients, patients, and internal team members at all levels., • Assist with additional administrative tasks as needed to support operational effectiveness., • Utilize Salesforce (CRM) and other integrated software platforms to communicate with clients, patients, and sales teams., • Meet and exceed team and individual performance targets, tracking metrics related to case closures and turnaround times., • Apply problem-solving skills to address customer concerns and manage escalated situations with professionalism., • Demonstrate adaptability and flexibility in a fast-paced, dynamic environment., • Work hours and days may vary based on operational requirements; some physical effort (up to 25 pounds) may be required. Essential Qualifications: • This position is for permanent West Coast Hours, Start time of 8 am or 9 am PST., • A 4-year college degree in Biological Sciences or a related discipline is preferred., • 2+ years of customer-facing experience within pharmaceutical, diagnostic, medical device, biotech, or healthcare settings is required., • Tissue Sample Procurement experience is required., • Proficiency in Microsoft Office suite; experience with Salesforce (CRM) is a plus., • A quick learner capable of working collaboratively within an operationally complex, multi-product environment; adaptable to evolving procedures and policies., • Excellent written and verbal communication skills (phone and email) with high computer literacy., • Multitasking, dependability, self-discipline, sound judgment, and independence are necessary., • Demonstrated organizational skills, attention to detail, and problem-solving capabilities, with the ability to professionally handle client-facing escalations., • Flexibility regarding working hours, including availability to work during company holidays based on Client and Company needs., • This role is primarily remote; however, the ability to travel to Guardant Health offices for training and meetings may be required. Preferred Qualifications: • Experience interpreting Pathology/Cytology Reports and terminology., • Experience with Laboratory Information Management Systems (LIMs)., • Bilingual English/Spanish is an asset. Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The US hourly range for this full-time position is $20.76 to $28.54. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any). For positions based in Palo Alto, CA or Redwood City, CA, the hourly range for this full-time position is $24.42 to $33.45. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to ___ Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our ___. Please visit our career page at: ___

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit ___ and follow the company on ___, ___ and ___. About the Role: We are looking for a full-time Tissue Procurement Specialist who will be a key member of the fast-paced Client Services organization. This role is responsible for procuring tissue samples from Pathology Laboratories in assigned Territories, work collaboratively with other Tissue Procurement/Client Services Team members to achieve department goals and work cross-functionally with commercial and lab operations partners to identify scalable solutions for Guardant Health. Essential Duties and Responsibilities: • Serve as a Tissue Procurement Specialist, communicating effectively via phone and email with partner laboratory teams to manage sample and document requests, resolve order issues, and coordinate shipping and receipt processes., • Support tissue retrieval efforts within your assigned territory by promptly resolving cases with a proactive sense of urgency., • Foster and maintain strong, trust-based relationships with laboratory personnel, sales representatives, and internal stakeholders to enhance collaboration and efficiency., • Collaborate seamlessly within a team environment, contributing to departmental and company-wide objectives., • Accurately document all communications, including emails, faxes, phone calls, and follow-up activities, ensuring clarity and precision., • Comply with Standard Operating Procedures (SOPs) related to Tissue Procurement to ensure quality and consistency., • Input data and upload documentation accurately into Salesforce.com and LIMS systems., • Communicate professionally and effectively with external clients, patients, and internal team members at all levels., • Assist with additional administrative tasks as needed to support operational effectiveness., • Utilize Salesforce (CRM) and other integrated software platforms to communicate with clients, patients, and sales teams., • Meet and exceed team and individual performance targets, tracking metrics related to case closures and turnaround times., • Apply problem-solving skills to address customer concerns and manage escalated situations with professionalism., • Demonstrate adaptability and flexibility in a fast-paced, dynamic environment., • Work hours and days may vary based on operational requirements; some physical effort (up to 25 pounds) may be required. Essential Qualifications: • This position is for permanent West Coast Hours, Start time of 8 am or 9 am PST., • A 4-year college degree in Biological Sciences or a related discipline is preferred., • 2+ years of customer-facing experience within pharmaceutical, diagnostic, medical device, biotech, or healthcare settings is required., • Tissue Sample Procurement experience is required., • Proficiency in Microsoft Office suite; experience with Salesforce (CRM) is a plus., • A quick learner capable of working collaboratively within an operationally complex, multi-product environment; adaptable to evolving procedures and policies., • Excellent written and verbal communication skills (phone and email) with high computer literacy., • Multitasking, dependability, self-discipline, sound judgment, and independence are necessary., • Demonstrated organizational skills, attention to detail, and problem-solving capabilities, with the ability to professionally handle client-facing escalations., • Flexibility regarding working hours, including availability to work during company holidays based on Client and Company needs., • This role is primarily remote; however, the ability to travel to Guardant Health offices for training and meetings may be required. Preferred Qualifications: • Experience interpreting Pathology/Cytology Reports and terminology., • Experience with Laboratory Information Management Systems (LIMs)., • Bilingual English/Spanish is an asset. Hybrid Work Model: At Guardant Health, we have defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients. The US hourly range for this full-time position is $20.76 to $28.54. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any). For positions based in Palo Alto, CA or Redwood City, CA, the hourly range for this full-time position is $24.42 to $33.58. The range does not include benefits and, if applicable, overtime, bonus, commission, or equity. Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above. Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to ___ A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All your information will be kept confidential according to EEO guidelines. To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our ___. Please visit our career page at: ___ #LI-DN1 #LI-Remote

Storyblok is seeking a highly skilled Senior PR & Comms Specialist who excels at media relations and storytelling. You will be responsible for building relationships with and pitching stories to US-based journalists, creators, podcasters, and influencers who cover how content is changing in the AI-driven content era and how brands can adapt and succeed. • Create and identify newsworthy stories that position Storyblok as a thought leader in the content and CMS spaces, • Write and edit press releases, pitches, and thought leadership articles tailored towards our audience of developers, marketers, and executives, • Secure impactful press coverage by US-based journalists, creators, podcasters, and influencers, • Support our storytelling worldwide by securing impactful press coverage in other countries, as needed, • Enable the team to get the most value out of press coverage in sales conversations and marketing campaigns, • Support our social media channels by crafting engaging content, • Represent Storyblok by participating in relevant online communities, • Report on the results and impact of PR & Comms activities on a variety of metrics, including AI search visibility, • Minimum of 4 years of experience working on PR and media relations for technical B2B SaaS companies, • Proven track record of pitching and securing top-tier press coverage in business/technology/trade press, broadcast media, and podcasts in the US and beyond, • Excellent writing, editing, and storytelling skills, • Experience writing engaging press releases, thought leadership articles, and social media posts PROFESSIONAL COMPETENCIES • Strong knowledge of the technology industry combined with the ability to communicate about it as an expert to developer, marketer, and executive audiences, • Understanding of the CMS market and familiarity with the concepts and platforms is a big advantage, • Detail-oriented, analytical, self-motivated, and an excellent collaborator U.S. Base Salary Range: $85,500 - $124,000 At Storyblok, we are committed to equitable compensation and pay transparency. We consider many factors when it comes to compensation, such as the scope of the role, job-related skills, experience, and relevant education or training. Our base salary ranges are determined by job and job level and are benchmarked to relevant location and industry data. The range displayed represents the target US base compensation range within which we are hiring for this role. For some roles Storyblok also offers a competitive commission structure.

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. * Co-architect and co-build production AI agents with customer engineering teams * Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations * Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows * Advise customers post-sale on architecture, best practices, and roadmap-level decisions * Run technical demos, trainings, and workshops for developer audiences * Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers * Occasionally contribute code upstream when it meaningfully improves customer outcomes * 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up * Strong Python, JavaScript and systems fundamentals * Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling * Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations * Can explain technical tradeoffs clearly and build trust with developer audiences * Take responsibility for outcomes, not just recommendations * Have a bias toward action and enjoy figuring things out as you go * Are excited about operating AI agents in production, not just building demos * You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks * Worked with LLM evaluation, observability, or guardrails * Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts * Have shipped and operated production software and are comfortable owning systems under real-world constraints We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Annual OTE range: $150,000–$250,000 USD

DemandTec is the only AI-powered retail merchandising platform that unifies pricing, promotions, markdowns, and trade funds in a single connected system. With 25 years of demand science, 120+ retail banner customers, and 7,800+ CPG suppliers connected — the largest network of its kind in the industry — we sit at the center of how the world's leading retailers and consumer goods companies make their most consequential commercial decisions. We're in the middle of a deliberate transformation: from best-in-class point solutions to a fully integrated, AI-native decisioning platform. The era of siloed pricing tools and disconnected promotional systems is ending. Retailers need a single platform where price strategy, trade promotion, and markdown decisions are made coherently — informed by the same demand science, governed by the same rules, and increasingly executed by intelligent agents. That's what we're building. The Opportunity This is the role at the center of that transformation. We're looking for a Senior Product Manager to lead the next generation of DemandTec's Price and Promotion platform — not as two modules that happen to share a roadmap, but as a single connected decision system that fundamentally changes how retailers optimize their commercial position. The opportunity is substantial. Base pricing, trade promotion management, and the retailer-CPG collaboration layer connecting 7,800+ suppliers are all in active evolution. AI agents are replacing manual workflows. Real-time data pipelines are replacing batch decisioning. And the retailers that optimize price and promotion coherently — not sequentially, not in separate tools — will have a structural margin advantage over those that don't. Your mandate is to design and ship the platform that gives them that advantage. What You'll Own • Connected platform strategy and roadmap. Explicit ownership of the seams where pricing decisions meet promotional economics, and where retailer strategy meets CPG trade investment., • The AI-native transformation of the pricing and promotion workflow. Agentic decisioning, LLM-powered recommendation engines, real-time promotional optimization, and autonomous pricing agents that act on behalf of category managers., • The CPG collaboration layer. The product vision for how 7,800+ CPG suppliers interact with retail buyers — deal lifecycle, trade fund governance, offer negotiation, and the financial accountability layer underneath it all., • Success metrics that matter. Pricing effectiveness, promotional ROI, trade fund utilization, and the customer adoption signals that confirm the transformation is landing. What You'll Do • Define and drive product strategy for connected price and promotion optimization, aligned with DemandTec's AI-first transformation and the commercial outcomes our customers care about most., • Design agentic pricing and promotional workflows — autonomous pricing agents, real-time promotional scenario modeling, and AI-assisted recommendations that reduce time-to-decision for category managers., • Translate complex retail economics — price elasticity, cannibalization, halo effects, trade fund ROI — into clear product requirements, user stories, and acceptance criteria that Engineering can build from., • Partner with Data Science to develop and ship ML-powered forecasting, demand modeling, and optimization capabilities that are transparent enough for customers to trust and act on., • Work directly with retail and CPG customers to validate product direction, understand how pricing and promotional decisions are actually made, and ensure adoption of new capabilities., • Evaluate technical trade-offs and guide architectural decisions for AI-driven systems that must perform at enterprise retail scale — thousands of stores, millions of SKUs, 7,800+ supplier connections., • Lead go-to-market planning for major capability launches, including sales enablement, competitive positioning, and post-launch iteration driven by real adoption data., • 5+ years of Product Management experience shipping scalable B2B or enterprise SaaS products, with a track record of measurable customer and business impact., • Deep domain expertise in retail pricing optimization AND trade promotion management. You need fluency across both sides of the pricing-to-promotion lifecycle — not just one., • Strong command of retail economics: price elasticity, demand forecasting, cannibalization modeling, promotional effectiveness, trade fund governance. You can hold a technical conversation with a Data Scientist and a commercial conversation with a Category Director., • Proven ability to translate complex pricing and promotional challenges into precise product requirements and prioritized roadmaps in Agile environments., • Direct experience working with enterprise retail or CPG customers — understanding what decisions they're making, what's hard about making them, and what better actually looks like in practice., • Experience building or managing AI-native products, agentic systems, or LLM-powered decision workflows in a retail or CPG context., • Hands-on experience with trade promotion management platforms, retailer-CPG collaboration systems, or deductions and fund management workflows., • Familiarity with cloud-native architectures (Azure, AWS), microservices, and RESTful APIs — enough to evaluate technical trade-offs with Engineering., • Background in category management, pricing science, or demand planning at a retailer or CPG company., • MBA or advanced degree in a quantitative field: Economics, Computer Science, Statistics, or Operations Research., • Competitive Salary & Bonus: Annual discretionary, performance-based bonus, • Health & Wellness: Comprehensive medical, dental, and vision coverage for you and your dependents, • Retirement: 401(k) with company match, • Time Off: Flexible PTO policy + 11 paid company holidays, • Remote-First: Work from anywhere in the United States; we're built for distributed teams, • Growth: Annual professional development opportunities for conferences, courses, and certifications, • Equipment: Choice of MacBook Pro or Windows PC, • Impact: Direct influence on a mission-critical platform used by leading global retailers

___ is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack — empowering organizations to run AI across multi-vendor environments with centralized governance. The world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku ___, ___, ___, and ___. Delivering Customer Success is an important focus for Dataiku. As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. In this technical and consultative customer-facing role, you’ll focus on technical programming to increase adoption through product enablement and one-to-many user engagement. You’ll leverage your understanding of enterprise analytics, high-impact communication abilities, and hands-on data science skills to add business value. This role will also partner closely with cross-functional teams, including Account Executives, Sales Engineers, and Professional Services and Partners to accelerate end-user adoption. How you’ll make an impact • Work closely with Dataiku’s customers, focusing on onboarding, increasing user adoption, retention, and satisfaction., • Possess deep technical knowledge of the Dataiku platform to educate customers on best practices within the Dataiku platform., • Develop a deep understanding of customer business, use cases, and outcomes to guide their success with Dataiku's products and services., • Execute demonstrations of new product features and conduct hands-on workshops in collaboration with the Sales Engineers., • Establish regular touchpoints with customers to advise users on using Dataiku for their specific business needs, including hands-on support as appropriate., • Execute programs to create self-sustaining enablement and evangelism of Dataiku within customer accounts., • Collaborate with Account Executives and Sales Engineers to drive customer engagements with the Dataiku platform and identify opportunities for expansion (both software and professional services) that can drive additional value for customers., • Document and share the adoption status and key information to inform internal forecasting and renewal., • Collaborate with other Dataiku functions (such as marketing) on capturing and sharing the customer stories publicly., • When identifying technical issues that block user adoption, coach administrators and users to initiate support tickets for timely resolution., • Stay current on Dataiku’s products, competitive landscape, and data science trends., • Willingness to travel up to 25%. What you’ll need to be successful • Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related technical field., • Minimum of four years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles with a proven track record of customer trust and satisfaction., • Strong written and oral presentation skills, capable of engaging both business and technical stakeholders., • Strong technical, analytical, and problem-solving skills., • Experience in building and operating communities of practice., • Ability to navigate ambiguity, build consensus, foster accountability, and work with urgency to deliver customer outcomes., • Ability to tailor messaging to personas with varying levels of technical acumen, including no-code and high-code users, • Dataiku advanced designer, Snowflake SnowPro Core and Databricks Business Analyst certifications preferred (not required)., • Preferably located within the Northeast region of the United States. What will make you stand out • Never-ending intellectual curiosity, detail-oriented, and analytical., • Hands-on experience with data storage and computing infrastructure (SQL, Kubernetes, etc.) and proficiency with Python, R, SQL, • Knack for public speaking with appreciation for engaging with all levels of customer teams, from individual contributors to leadership., • Passion for technology, the data and analytics space, and enjoyment learning new solutions, features, and functionalities, translating these into business value for customers. The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program. Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time. US only national base pay ranges $144,000 - $152,000 USD What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our ___. Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: ___ Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity ___

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role We are seeking an experienced Salesforce Developer to help maintain and enhance our Salesforce instances and processes to allow our organization to scale and our users to thrive. As a part of the Enterprise Systems team, this role will directly impact performance, security and effective business processes by partnering with all teams across Lyra Health. We care deeply about making a difference in people’s lives and hope you do too! Remote candidates must be physically located within the United States. * Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions * Experience working with Sales teams and Sales support organizations * Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, and Salesforce Knowledge. * Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems like Five9/Genesys, ERPs, or issue-tracking software like Jira). * Able to act as thought leader and subject matter expert for sales processes * Drive defining, estimating, and shaping technical approaches/solutions using best practices * Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components * Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation * Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business * Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades * Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience * Maintain and configure development and test instances for our internal sandboxes * Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders * 5+ years experience with the Salesforce application in a technical and/or functional role that has owned defining and delivering custom enterprise solutions * 4+ years of development experience with Salesforce (Apex, Lightning Components, Force.com APIs and Web Services) or other relevant programming experience * 5+ years of experience in general technical development and support * Experience in working with Service Cloud, Design, develop, and implement complex custom solutions within Salesforce Service Cloud utilizing Apex, Lightning Web Components (LWC), and declarative tools (Flows) * Experience working with Sales Cloud, Service cloud, Data Cloud and Marketing Cloud * Experience working with GTM teams and Sales team is essential. * Prior experience with CPQ and involvement in at least one end-to-end CPQ implementation is preferred * Excellent communication and relationship building skills with the ability to share insights and expectations with stakeholders and colleagues, both locally and remotely * Proven ability to integrate multiple SAAS systems with Salesforce using both integration applications as well as custom built integrations (using Salesforce, REST, SOAP APIs) * Ability to create data mapping and transformation processes to ensure data consistency, accuracy, and integrity between Salesforce and integrated systems, while adhering to data security and compliance standards * Deep familiarity with Salesforce security model * Master of problem identification, root cause analysis, and troubleshooting * Intimate knowledge of platform governor limits to enable apps that scale to large data and large numbers of users * Experience with Agile tools and methodologies * Experience with Development Tools and technologies: Visual Studio Code (or similar IDE), Git, SVN etc. * Salesforce Certifications (such as: Platform Developer I, Platform Developer II, or Service Cloud Consultant) * Proven track record of architecting and implementing practical AI use cases within the Salesforce ecosystem (e.g., Einstein Prediction Builder, Next Best Action, Copilot, or generative AI features). * Partner with business stakeholders to identify opportunities where AI and machine learning can optimize workflows and improve data-driven decision-making. $102,000 - $140,500 a yearAs a full-time Sr. Salesforce Developer, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $102,000 to $140,500. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses. Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include: -Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) -Lyra for Lyrians; coaching and therapy services -Equity in the company through discretionary restricted stock units -Competitive time off with pay policies including vacation, sick days, and company holidays -Paid parental leave -401K retirement benefits -Monthly tech allowance -We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more! We can’t wait to meet you "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health ___. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information ___. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact ___. For more information about how we use and retain your information, please see our ___."We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with ___ or self-managed with the ), logs (). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity As a Manager of Solutions Engineering for the West region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well. What will you be doing? • Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences., • Get the best out of your team with a servant-based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term, • Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region., • Partner with the East Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base., • Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company, • Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful., • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their teams time with a data-driven approach to wins/losses/needs vs wants, etc., • Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs., • Find and drive enablement and sell with/through with channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s. What Makes You a Great Fit? • Must be located on the West Coast of the United States, • 3-4 years experience leading a team as a manager., • 7-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer, etc., • Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors., • Open Source selling or Cloud first/Product led sales go to market motion a big plus., • Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC, • Direct experience selling monitoring/data/visualization products., • Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets Compensation & Rewards: In the United States, the OTE compensation range for this role is $241,000 - $286,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our ___ *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .