310 Best it service management Jobs in Ontario, California (December 2025)

Dean, Instructional Support

10 days ago

Rancho Cucamonga

Situated on the ancestral homeland of the Tongva Peoples, Chaffey College is one of the oldest community colleges in California and serves a variety of communities, workforce partners, and students. While other community colleges are often named after their geographic area, Chaffey College is named after local innovator, George Chaffey, who, among other things, implemented street lights in the city of Ontario. Like its namesake, we are known for an innovative culture, dynamic environment, and future-mindedness. We remain closely tied to our community and are seeking leaders who will join us in our quest to provide responsive and supportive programming to engage and improve the communities we serve. The entire campus community aspires to consistently fulfill the vision that Chaffey College “improves lives through education.” Chaffey College celebrates the diverse communities we serve. As a federally recognized Hispanic Serving Institution (HSI) Chaffey’s student population includes over 64% identifying as Latinx, 13% White, 7% African-American/Black, 6% Asian, multi-racial/other (5%) and smaller percentages of Filipino and Pacific Islanders (2%), Native American (0.40%), or decline to state (2.6%). Furthermore, 40% of our students are first-generation college students, and approximately 62% of students are eligible for some form of financial aid. The current student population identifies as 59% female and 38% male with approximately 3% who either decline to state or identify as nonbinary. Approximately 5% of Chaffey’s students utilize Disabled Programs and Services for support. To support the diverse needs of these populations and their intersections, the College has developed a variety of robust equity-driven efforts including the President’s Equity Council, Center for Culture and Social Justice, Panther Care, Rising Scholars, PRISM, Puente Project, UMOJA, EOPS/CARE, Disabled Programs and Services, and CalWORKs. Under direction, the dean is responsible to plan, organize, and supervise the College's Instructional Support unit. These duties include managing the success centers at all three campuses; supplemental instruction, community advising, work experience, and first-year experience (FYE). This position leads and organizes college-wide academic support functions. Responsibilities Duties may include, but are not limited to the following: Support the college's focus of improving lives through education, including providing a welcoming, safe and equitable educational and working experience for all students, staff and faculty. Plan, supervise and coordinate faculty and staff schedules and assignments. Lead budget management for programs within the scope of the assignment. Assure compliance with various state laws governing academic support and apportionment reporting. Supervise and evaluate the performance of assigned faculty, staff and professional experts; interview and select employees and recommend transfers, reassignment, termination, and disciplinary actions; plan, coordinate, and arrange training of assigned personnel. Lead and support innovation and improvement efforts within the assigned areas. Coordinate efforts among the other academic communities to provide excellent academic support for all Chaffey students in a variety of deliveries. Plan, supervise, and coordinate the District’s work experience program. Evaluate data and evidence related to support activity and determine their significance for planning and improvement in consultation with key stakeholders. Oversee the development of a first-year experience (FYE) program in partnership with Student Services. Develop, prepare and monitor the annual budget of the assigned programs; analyze and review budgetary and financial data; monitor and authorize expenditures in accordance with established guidelines. Participates in the selection and assignment of all personnel in areas supervised. Develop and implement long and short-term strategic plans and activities including staffing, facilities, curriculum, and educational philosophy. Communicate with other administrators, district personnel, and contractors to coordinate activities and programs, resolve issues and conflicts, and exchange information. Determine appropriate facilities utilization, equipment, and supplies. Maintain current knowledge of new developments and innovations in community colleges and higher education in general; recommend changes to maintain relevance of unit programs and to meet student and community needs. Conduct regular program review and evaluation. Coordinate the use, maintenance, and security of equipment and facilities. Participate in shared governance through service on college governance and other committees. Regular meetings with key stakeholders within and outside of the College community. Perform other duties as assigned. Qualifications MINIMUM QUALIFICATIONS Possession of a Master's degree. One (1) year of formal training, internship, or leadership experience reasonably related to the administrative assignment. Demonstrated evidence of a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds in a community college environment. Knowledge of: Concepts of course scheduling and enrollment management. Academic support methodologies. Growth mindset principles. Principles that promote effective academic support and equity-informed practices. General principles of organization, management and employee supervision, and training. Effective research, analytical and report writing techniques. Ability to: Analyze, evaluate and recommend innovative changes to existing programs. Direct the work of others. Reconcile divergent views and achieve consensus among faculty and staff. Communicate effectively both orally and in writing. Evaluate needs, present recommendations, and make oral and written presentations. Utilize online/remote delivery platforms. MEETING MINIMUM QUALIFICATIONS DOES NOT ASSURE THE CANDIDATE OF AN INTERVIEW. Applications will be evaluated taking into account the breadth and depth of relevant education, experience, skills, knowledge and abilities. DESIRABLE QUALIFICATIONS Earned doctorate from an accredited institution. Experience in a community college. Demonstrated experience implementing equity and access for disproportionately underserved groups. Experience with or in a learning support environment. Understanding of how learning assistance/academic support impact equity. Experience as a faculty member in an area taught at the College. Experience with supervision and program coordination. Experience managing complex budgets. Additional Information SPECIAL CONDITIONS Positions in this classification may be required to work varied hours according to need. Some evening and weekend hours are required. CONDITIONS OF EMPLOYMENT This is a full-time, 12-month, management position, Range 32 of the Management Salary Schedule with salary range of Step A, $14,531. Effective date of employment will be as soon as a successful candidate is selected and a mutually agreed upon date is determined. Being able and ready to work onsite at a Chaffey facility or location is an essential function of this job. Being able and ready to work in-person with Chaffey students, Chaffey employees, or other members of the Chaffey community/Chaffey partners/Chaffey contractors is an essential function of this job. EXCEPTIONAL BENEFITS PACKAGE Health care, dental program, and vision services for employees and eligible dependents; employee life insurance; sick leave; and retirement coverage through the State Teachers' Retirement System (STRS). APPLICATION PROCESS Chaffey College utilizes an online electronic application system. The application can be accessed at . The application must be completely filled out in detail and clearly show that you meet the qualifications as set forth in the announcement, and you must upload the following documents: Please do not include any additional documents; only the documents that are indicated below. If you upload documents that are not required, your application may be disqualified. Please do not submit letters of recommendation or documents that contain your photograph. Cover Letter Resume Copy of Unofficial Transcripts (Transcripts must indicate degree earned/conferred - photocopies or computer printouts are acceptable. Transcripts of all degrees applicable to meeting the minimum qualifications for this position must be included. Copies of diplomas/degrees are NOT acceptable in lieu of transcripts. Official sealed transcripts will be required upon hire.) International transcripts must be transcribed and evaluated in English by a bona fide evaluation service. Educational requirements must be met on or before the closing date. Educational requirements must be met on or before the closing date. Completed application and related materials must be submitted no later than the application deadline indicated at the top of this announcement. Failure to submit all required application materials may result in the applicant not being considered for the position. Submission of application and related materials is the applicant's responsibility. The District reserves the right to re-advertise the position or to delay indefinitely the employment of a person for a position if it is deemed that applicants for the position do not constitute an adequate applicant pool. Applicants should promptly notify the Office of Human Resources of any change of address and/or phone number. All application materials are subject to investigation and verification. False statements will be cause for disqualification or discharge from employment. The Selection Process A screening committee will conduct all minimum qualification appraisals as set forth on the announcement and reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant an interview. Applicants selected for an interview will be notified of the time and place of the interview. Interviews are held on the Chaffey College campus and are conducted by an Interview Committee. Additional interviews may be required. Reasonable accommodations are provided to persons with disabilities. Should you feel you have any need for accommodation due to a disability, please indicate this request on your application or contact the Office of Human Resources. Travel costs related to a first-level interview will be borne by the applicant. About the College The College Established in 1883, Chaffey College is one of California's first colleges. Nestled in the foothills of the San Gabriel Mountains, Chaffey's Rancho Cucamonga, Fontana and Chino campus locations serve students from throughout the Inland Empire. A fully accredited two-year institution by the Western Association of Schools and Colleges, Chaffey College offers associate degrees and vocational and transfer programs in a wide variety of subjects. Most recently named one of the Top 10 community colleges in the nation by the Aspen Institute; Chaffey College remains committed to its mission of improving the lives of its students, faculty, and staff through education. District Serving throughout the diverse Inland Empire, Chaffey College provides services to the cities of Chino, Chino Hills, Fontana, Montclair, Ontario, Rancho Cucamonga, and Upland, reaching a population of more than 830,000. The District also recruits from some of the area's top high schools, accepting students from four surrounding districts; Chaffey Joint Union High School, Chino Unified School District, Fontana Unified School District, and the Upland Unified School District. Curricula Whether the goal is to transfer to a four-year institution or enter the workforce better prepared, Chaffey College provides its students with the opportunity to take a variety of applicable courses. From taking lower division and general education classes to learning career-technical skills, the college provides its students with the tools needed to succeed during their time at Chaffey and beyond.

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