Desktop Support Specialist
1 month ago
Charleston
Job Description Desktop Support Specialist Essential Job Functions: Global Financial Services Charleston (GFSC) of the Department of State requires the contractor to provide Network Manager support for Global Systems Operations (GSO), Internal Systems and Messaging Unit (ISM). GSO provides financial systems services to the global Department of State (DoS) user community and services to personnel in Charleston, Bangkok, and Paris. Internal Systems and Messaging Unit (ISM) is responsible for providing support for all desktop, server, network hardware operations and maintenance, and support of IRM Standard Operating Environment software. The unit handles all issues pertaining to Microsoft Windows Server and Desktop Operating Systems, S.M.A.R.T. messaging, Microsoft Office products, and mobile computing devices (i.e., Laptops, Blackberries, and Global OpenNet (GO) Tokens). Job Responsibilities: • Manages and troubleshoots complex virtual server network, • Designs enterprise level environments that host financial applications, • Identifies and resolves technical problems with Servers and network systems, • Upgrades software and hardware on Servers and network infrastructure, • Integrates and automates Windows activities, • Microsoft O365 Office Suite, • Microsoft Windows 10, • PowerShell Scripting language, • Cisco IOS, • NetApp ONTAP, • Red Hat Enterprise Linux, • Nutanix, • Tripwire, • Emphasis on teamwork and works well in a team-oriented environment, • Solution oriented and strong troubleshooting skills, • Process driven and follows protocol Education/Experience Requirements: Technology experience required: • PC workstation operations including 0365 Office Suite, • Administration of Microsoft Active Directory, • Network Shares and permission All contractors supporting this Department must be able to either possess or obtain a security clearance of “Top Secret/SCI.” Important note to consider: A Security Clearance will open a lot of other doors for your career in the Government to include possibilities of being hired directly. Work Schedule: The employee will work an 8-hour shift between the hours of 6:15 am to 6:00 pm with a non-compensated 45-minute lunch (See your Project Manager for work schedule and department policies). Additional hours may be required and must be authorized by your Project Manager and DoS Management. This position is required to be on-site (no hybrid option). IFAS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Company DescriptionIntegrated Finance and Accounting Solutions (IFAS) is a service-disabled veteran, woman owned small disadvantaged business firm that applies integrated finance and accounting solutions to every engagement to help clients build sustain, and maintain a profitable business model. We do this with a corporate commitment to provide on time service that is mission focused and results driven. It is our true belief that finding the right solutions to your business' mission makes doing business less challenging. IFAS' core capabilities include business & Finance operations, IT Support Services, Acquisition and logistics support. We are an equal opportunity employer.Integrated Finance and Accounting Solutions (IFAS) is a service-disabled veteran, woman owned small disadvantaged business firm that applies integrated finance and accounting solutions to every engagement to help clients build sustain, and maintain a profitable business model. We do this with a corporate commitment to provide on time service that is mission focused and results driven. It is our true belief that finding the right solutions to your business' mission makes doing business less challenging. IFAS' core capabilities include business & Finance operations, IT Support Services, Acquisition and logistics support.\r\n\r\nWe are an equal opportunity employer.