Restaurant Manager
10 days ago
Camillus
Job Description JOIN A GREAT TEAM IN CAMILLUS or HENRIETTA! SALARY: $60,000-$70,000 plus benefits and bonus We are looking for an enthusiastic and hands-on Restaurant Manager to join our team and help deliver an outstanding experience for both our guests and our employees. Position Overview: The Restaurant Manager will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that both front-of-house and back-of-house functions run smoothly. This includes managing the team, ensuring excellent customer service, controlling costs, and maintaining the overall guest experience. The ideal candidate will thrive in a fast-paced, high-volume environment and be passionate about delivering a great dining experience. Key Responsibilities: • Operations Management:, • Supervise and manage the daily operations of the restaurant, ensuring a seamless flow of service., • Monitor restaurant activity and guest satisfaction, addressing any concerns or issues in a timely manner., • Ensure proper opening, closing, and operational procedures are followed., • Maintain cleanliness and organization of both the front and back of house, adhering to all safety and sanitation standards., • Coordinate with kitchen staff to ensure the quality, speed, and consistency of food production., • Team Leadership & Development:, • Lead and motivate a team of servers, cooks, and other front-of-house staff to ensure high performance and a positive work environment., • Conduct regular training sessions for new hires and current staff to reinforce company standards, customer service expectations, and product knowledge., • Set clear expectations for performance and provide ongoing feedback to staff members., • Manage scheduling, ensuring adequate coverage during peak hours while maintaining labor cost efficiency., • Guest Experience & Customer Service:, • Provide a welcoming and friendly environment for guests, ensuring all customers receive prompt, attentive, and professional service., • Resolve customer complaints or issues promptly and professionally, turning negative experiences into positive ones., • Ensure that all food and beverage items are served to the highest standards in terms of quality and presentation., • Build strong customer relationships and create repeat business by providing excellent service., • Financial & Administrative Oversight:, • Monitor and control labor costs, inventory, and food costs to ensure profitability., • Assist with the implementation of sales and promotional initiatives to drive revenue., • Complete daily financial paperwork, including cash handling, bank deposits, and sales reports., • Help with the ordering and inventory management of food, beverages, and supplies to ensure stock levels are sufficient without overstocking., • Compliance & Quality Control:, • Ensure compliance with local, state, and federal health, safety, and labor regulations., • Implement and maintain company policies and procedures to ensure a consistent, high-quality experience for both guests and staff., • Experience:, • Minimum of 2-4 years of management experience in a fast-casual or high-volume dining environment, preferably in the steakhouse or similar sector., • Experience with managing a team, scheduling, and overseeing day-to-day operations in a fast-paced environment., • Skills & Abilities:, • Strong leadership and team-building skills with the ability to motivate and manage staff effectively., • Exceptional customer service skills with a focus on creating an outstanding guest experience., • Strong problem-solving and conflict resolution skills, with the ability to handle customer concerns or operational issues quickly., • Ability to work in a fast-paced environment while staying organized and efficient., • Basic financial literacy, including managing budgets, cost controls, and inventory., • Ability to adapt quickly and handle pressure in a high-volume setting.