Assistant Club Director for Teen Club
3 days ago
Vancouver
Job DescriptionHELP OUR YOUTH HAVE A GREAT FUTURE! Boys & Girls Clubs of Southwest Washington (BGCSW) is hiring a passionate and driven full-time Assistant Club Director to support our Teen Turf Club. Representation Matters! We encourage candidates from historically underrepresented and diverse communities, including BIPOC and LGBTQ+ individuals, to apply. Our youth deserve to see themselves reflected in our Clubs. MISSION STATEMENT: ‘To empower all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible community members.’ IDEAL CANDIDATE: Exemplifies ou Core Values & Club Code: Put Youth First · Care Deeply & Engage Fully · Follow Through on Commitments · Communicate, Collaborate & Clarify · Empower & Be Empowered A full description of our Core Values & Club Code can be found at the end of this posting. TITLE: Assistant Club Director DEPARTMENT: Youth & Family Services REPORTS TO: Club Director LOCATION: Teen Turf Club, 4040 Plomondon St, Vancouver, WA 98661 CLASSIFICATION: Hourly, Non-Exempt, Full-Time ESSENTIAL FUNCTIONS While under the direct supervision of the Club Director, the Assistant Club Director supports daily Club operations by providing on-the-floor leadership, overseeing front desk operations and membership functions, supporting Club snack and meal programs, and collaborating with school and community partners to ensure a safe, welcoming, and high-quality Club environment. This position serves as a working lead and does not have direct reports. LEADERSHIP + MANAGEMENT = ACCOUNTABILITY (LMA) • Provide day-to-day leadership by modeling professionalism, accountability, and sound decision-making, • Provide real-time, on-the-floor guidance, coaching, and support to staff during daily programming and operations, • Model organizational expectations, policies, procedures, and Protection of Youth standards, • Reinforce program expectations, safety standards, and positive youth engagement practices, • Support staff with problem-solving, communication, and operational questions during shifts, • Observe daily operations and escalate concerns, incidents, or performance-related issues to the Club Director as appropriate, • Provide and receive open, honest feedback; reflect and follow up to clarify expectations, • Support the Club Director in building a strong, cohesive team focused on high-quality teen programming, • Support planning of team meetings and facilitate assigned portions of the agenda, • Support weekend and evening programming, including scheduling coordination and on-call support, • Manage program and activity expenditures within approved budgets, • Maintain confidentiality of membership data, school data, success plans, and all sensitive information, • Act as a positive role model for youth through professional conduct on-site, in the community, and on social media, • Perform other duties as assignedMEMBERSHIP OPERATIONS, • Serve as the primary point of contact for front desk and lobby operations, • Maintain a welcoming, organized, and safe lobby environment, particularly during peak drop-off and pick-up times, • Greet and assist youth, families, visitors, and partners; answer phones and respond to general inquiries, • Collect and process membership fees, overdue fees, field trip fees, and insurance information, • Manage Club funds in accordance with the organization’s Finance Core Process, • Oversee MyClubHub (MCH) for accurate data entry, attendance tracking, reporting, and financial procedures, • Ensure household account accuracy, including balances and attendance records, • Support families with membership enrollment, renewals, and parent portal questions, • Host and co-host Parent/Member Orientations, • Support member recruitment and encourage ongoing participation in Club programs, • Ensure the Club meets organizational membership and attendance goals, • Oversee access to the Club building and ensure all Protection of Youth Policies are followed, • Assist with opening and closing the building as needed, • Conduct daily walk-throughs and facility checks to ensure safety, cleanliness, and operational standards, • Partner with the Club Director to maintain emergency plans, facilitate drills, and debrief with staffSNACK & MEAL PROGRAM, • Serve as the primary on-site contact and liaison for the USDA Food Program, • Complete required training and ensure compliance with USDA program requirements, • Track daily snack and meal counts accurately, • Coordinate weekly food orders and manage inventory, • Maintain accurate records and documentation for meal programs, • Inspect and maintain food service equipment, • Promote meal service programs to staff, youth, families, and the communitySCHOOL & COMMUNITY PARTNERSHIPS, • Build and maintain effective relationships with school administrators, teachers, counselors, building operators, and family community resource coordinators, • Communicate regularly with school partners to support coordinated services for youth, • Support school-based visits, events, and classroom connection opportunities for Program Leads, • Support implementation of teen-level prevention programming focused on social-emotional development, safety, and positive behavior, • Assist with prevention-related data tracking, family communication, and follow-up using MyClubHub, • Collaborate with Prevention staff, Outreach Coordinators, and other support personnel, • Support planning and implementation of family and community engagement events, • Support volunteer engagement and on-site stewardship, • Support vendor relationships as assigned, • Assist with the development and implementation of facility use agreements and MOUs (rentals, shared spaces, etc.), • Engage directly with youth during programs to ensure safety, participation, and positive experiences, • Consult with parents and guardians to build relationships, resolve concerns, and connect families to resources, • Document incidents, significant behaviors, and restorative practices using the BGCSW Incident Report Process, • Regularly review programs and recommend improvements, additions, or changesREQUIREMENTS, • Must be at least 21 years of age, • High school diploma or GED required, • Minimum of one (1) year of experience in a youth-serving organization, • Must successfully complete all required background checks, including credit, national, local, Social Security, and Sex Offender Registry checksSKILLS / KNOWLEDGE PREFERRED, • Leadership experience within a youth-serving nonprofit, with success in operations, program support, and community relations, • Strongly preferred experience with Boys & Girls Clubs or other community-based organizations serving youth in communities impacted by poverty, • Demonstrated ability to organize, plan, and coordinate operations, • Strong problem-solving and decision-making skills, with the ability to delegate tasks effectively, • Effective oral and written communication skills, • First Aid/CPR certification (current or ability to obtain within three months of hire), • Current Food Worker Card (or ability to obtain upon hire), • Licensed and insured driver with a clean driving record; willingness to drive a 12-passenger van (subject to verification and insurance eligibility requirements), • Credit check required due to financial responsibilities, • Candidates proficient in Spanish and/or Chuukese are highly preferredCOMPENSATION & BENEFITS, • $22.00 – $24.00 per hour, depending on experience, • Paid time off accrual and 12 paid holidays, • Medical, dental, and vision benefits, • Employee Assistance Program (EAP), • Simple IRA with employer match Care Deeply & Engage Fully. We create impactful change by being fully present, engaged, and invested in contributing to strategy, perspective, and creativity. We approach interactions with kindness, compassion, and respect - we genuinely care about people and show it. We are open and vulnerable and build brave and welcoming communities. We do not gossip. We talk to each other, not about each other. We care about ourselves so that we can be there for others and contribute to our collective well-being. We strive to do the right thing every day, every time and treat each day as a new day with new opportunities. We create space for intentional reflection in our decision-making to get to more effective outcomes. Follow Through on Commitments. Strong relationships built on trust drive change. We build trust with youth and families, each other, and the community by delivering on our past, present, and future promises. We do what we say we are going to do and are held accountable to established expectations. We take responsibility for knowing the expectations and goals of our role. We don't over promise to ensure that we are able to deliver on commitments while balancing competing priorities. We take responsibility when we can't follow through on a commitment. We own our mistakes as opportunities for growth, act to repair harm, and make amends to strengthen our community. We value the process of growth and discovery, understanding that the journey shapes our character and builds resilience. Communicate, Collaborate & Clarify. Clear and consistent communication builds shared understanding, helps us align in our efforts, and sets ourselves and others up for success in support of youth. We deliver better services and solutions when people's ideas are valued and heard. We set expectations that align with our vision, values, and core focus. We effectively express thoughts, feelings, and ideas in individual and group situations. We listen to understand and value different perspectives. We approach situations with an open mindset, not seeking to be right and go our own path but rather to collaborate, get to a solution, and move forward together. We are curious. We seek to understand and communicate the context of situations and information. We continually ask questions when we need clarity and provide clarity when it is needed from us. Empower & Be Empowered. Our greatest assets are the unique abilities and perspectives of our people. We represent our interests in a responsible, self-determined way, and push ourselves to make positive change. We are resourceful and respond with flexibility to make things work when necessary. We value and seek feedback and see it as an opportunity for growth. We give each other permission to fail and reflect in order to learn from our experiences. We choose courage over comfort by facing difficult tasks and conversations rather than avoiding them. We resolve conflicts as quickly as they arise. We encourage each other and show appreciation for each individuals unique and valuable contributions.