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We are an IT consulting company/MSP based in Manhattan, and we have been providing IT support for small to medium size businesses since 1992. We are looking for a self-motivated and well-rounded IT Specialist who has 3+ years of experience working for a Managed Services Provider (MSP) or IT Services firm. This is a Tier II/Tier III role that sets you on a path to become a senior level network engineer. We are a service-based company, so the ideal candidate must have not only solid technical skills but also the ability to interface with clients, communicate in a clear, professional manner and provide them with impeccable service on the daily basis. Responsibilities and Duties: You will be the first point of contact and work directly with our clients to resolve various technical problems via phone or email Respond to tickets, run diagnostic programs, isolate problems, determine and implement solutions Must be able to resolve 20 tickets daily Occasionally you might be asked to go to client’s site Troubleshoot issues related to applications, workstations, servers, networking, wireless, VOIP Perform account management and maintenance for various applications and systems (create or modify user accounts and permissions, reset passwords, install/reinstall applications, printers, check for updates, monitor backups) Follow-up with end users to provide status updates Communicate with customers at all levels of technical and non-technical skills sets We are looking for someone who has: Hands on experience supporting PC & Mac workstations, servers, networking devices Solid working knowledge of Windows servers/Active Directory/Group Policy High level of proficiency in the implementation and support of Office 365 environments Advanced networking knowledge (DHCP, DNS, VPN) A calm and focused approach to high-pressure situations in a client -driven environment Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality of service Sound understanding of customer support, operations, processes and ticketing Experience working for a Managed Services Provider (MSP), Outsourced IT company, or other IT Consulting Services Enthusiasm to serve customers Qualifications and Skills Must have at least 3 years of MSP experience Must have 5+ years of Help Desk experience Desktop support (Windows 7, 10 and Mac) Server support (Windows 2008/2012/2016/2019) Mobile support (iOS and Android) Windows domain environments Business cloud solutions (Office 365/ Dropbox / Google / AWS) Routing, Switching, and Firewall VLAN, DNS, DHCP, WiFi, VOIP, VPN Microsoft 365/Active Directory VMware, Hyper-V, Azure

We are currently seeking an experienced and talented Mechanic to join our dynamic team. In this position, you will be responsible for constructing, maintaining and repairing all machinery and vehicles. Your duties will include monitoring inventory, inspecting vehicles, and assembling machinery. To succeed in this role, you should be physically and mentally fit and have a solid knowledge of basic mechanic’s tools, service, and diagnostic equipment. Our ideal candidate will have strong attention to detail, with excellent communication and customer service skills. Mechanic Responsibilities: Conduct regular maintenance on machinery, systems, and automotive vehicles. Meet with clients to better understand their concerns and identify the issue. Assemble mechanical components according to specifications. Examine machines and oversee diagnostic tests to determine functionality problems. Design a plan of action for all maintenance tasks and upgrades. Maintain work logs, repairs, and maintenance records. Monitor inventory and order new parts when necessary. Offer consultation on maintenance and preventative procedures to machine and vehicle users. Perform vehicle assessments and alert clients on issues that will prohibit their vehicles from passing inspection. Mechanic Requirements: High school diploma or equivalent qualification. Certification from a vocational school or trade school is preferred. A minimum of 2 years experience in a similar role. In-depth knowledge electrical jobs and mechanical systems. Strong attention to detail with an aptitude for problem-solving. Excellent communication and customer service skills. nearby location only* 71-20 80th Street, Glendale, Queens, 11385, New York, NY, United States

JOB BRIEF: The Consulate General of Malaysia in New York is seeking a responsible, reliable and efficient individual to join the Consulate as Chauffeur/ Driver/Office Assistant. The ideal candidate should have excellent oral and written communication skills, along with a professional, diligent attitude, capable of undertaking a variety of tasks and working effectively under pressure. JOB DESCRIPTION / RESPONSIBILITIES: a) To drive (without influence) the official / office car for Consul General, officials, visitors and others as instructed by Consul General / Head of Chancery. b) To constantly check with officers on daily programs and provide appropriate advice on departure time. c) To maintain vehicles in safe, clean and good working conditions on a daily basis by: · Conducting daily inspection of the overall condition of the vehicles. · Checking tire pressure, air-conditioning, sound system, windows, brakes, lights’ conditions, etc. · Ensuring that fuel is adequate at all times. · Ensuring that E-Z Pass is functioning / in sufficient amount. d) To ensure the security of the vehicles at all times. e) To ensure that scheduled and routine maintenance of vehicles is performed on time. f) To report immediately any damage of vehicles to Head of Chancery and arrange for repair work to be done. g) To make statements and record all traffic violations on the vehicle. h) To ensure the cleanliness of the vehicles on a daily basis (wash/ wax/ vacuum). i) To maintain a Logbook and record all travel information on daily duty, petrol consumption and mileage. j) To dispatch and receive any urgent letters, banking matters, etc. k) To assist the Consul General in the coordination of special events / visits / programs. ** l) To perform any other duties as and when directed by the Consul General from time to time.** ** REQUIRED SKILLS AND QUALIFICATIONS** a) Minimum High School Diploma or equivalent in any discipline - additional qualification in relevant fields will be a plus. b) Basic knowledge of office equipment, such as computers, printers, scanners and fax machines. c) Excellent time management skills and the ability to prioritize work. d) Attention to detail and problem-solving skills. e) Excellent written and verbal communication skills. f) Strong organizational skills with the ability to multi-task. g) Excellent interpersonal skills including pleasant personality with relevant experience. h) A valid US Driver’s License i) Excellent knowledge of New York City’s roads and parking regulations. j) A valid working permit to work in the US (for non-US citizens). The Consulate General shall not act as a sponsor for the applicants in obtaining a visa / working permit or bear the costs for visa / work permit renewal.