Multi-family Portfolio Manager
1 day ago
Spokane
Job Description Job Summary: The Multi-family Portfolio Manager is responsible for overseeing the operational, financial, and administrative performance of a portfolio of multifamily residential properties. The role includes strategic planning, property performance optimization, team leadership, and ensuring compliance with property regulations and owner/investor objectives. This position will be largely measured by the Portfolio Manager Scorecard. Key Responsibilities: Portfolio Oversight & Operations: • Manage a portfolio of multifamily residential properties., • Ensure high occupancy levels and resident satisfaction., • Oversee site teams including property managers, leasing agents, and maintenance staff., • Coordinate with vendors, contractors, and third-party service providers., • Develop and manage annual budgets for each property., • Monitor financial performance including rent collection, expense control, NOI, and capital improvements., • Analyze financial reports and implement corrective actions where necessary., • Oversee leasing strategies to maximize occupancy and revenue., • Implement marketing campaigns and monitor performance., • Review market comparables and adjust pricing strategies accordingly. Capital Projects & Maintenance: • Plan and manage capital improvement projects, renovations, and upgrades., • Ensure timely completion of maintenance work and compliance with safety regulations., • Ensure compliance with federal, state, and local housing laws and regulations., • Conduct audits and reviews of property files and operations., • Recruit, train, and mentor on-site property management staff., • Conduct performance reviews and implement staff development plans., • Bachelor's degree or 5+ years of experience in multifamily property management, including portfolio oversight., • Demonstrates a positive, professional, and client-oriented attitude to co-workers, residents, clients, and to the public at all times., • Effective leadership, communication, time management, and organizational skills., • Strong knowledge of Fair Housing laws, landlord-tenant regulations, Affordable Housing guidelines and property management best practices., • Proficient in property management software (e.g., Yardi, RealPage, AppFolio)., • Experience managing P&L, budgeting, and financial reporting., • Affordable/Low Income property knowledge required. Ability to pass background checks.