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Job DescriptionABOUT THE ROLE DMAS - Systems Analyst 4 We are seeking a highly skilled Systems Analyst with strong technical and analytical expertise in healthcare claims processing and comprehensive knowledge of data across all functional areas of the Medicaid Management Information System (MMIS) or similar large-scale claims processing systems. Key Responsibilities Data Analysis & Conversion • Lead end‑to‑end FAS data conversion strategy, including mapping, transformation logic, and reconciliation., • Direct data validation cycles and resolve complex data anomalies to ensure accuracy and completeness of converted Member, Claims, and Finance data., • Manage mock conversion cycles and coordinate with technical and business teams to ensure readiness for migration., • Oversee data quality assessments and ensure converted data meets business, audit, and regulatory standards., • Develop and document conversion crosswalks and migration procedures for transitioning legacy data into FAS., • Partner with technical architects to optimize conversion performance, minimize downtime, and support a smooth cutover., • Provide governance oversight on system design decisions to ensure alignment with architectural standards and operational readiness requirements., • Perform data analysis related to data conversion from legacy systems to new platforms, including validation of mapping rules, data integrity checks, and reconciliation., • Assist in defining and executing data validation strategies to ensure accuracy and completeness during migration efforts., • Analyze large datasets to identify discrepancies, trends, and anomalies during conversion and testing phases., • Develop SQL/Teradata queries for data validation, reconciliation, and reporting., • Document data conversion rules, transformation logic, and validation results to support audit and compliance requirements., • Work closely with ETL developers and business teams to ensure data quality and consistency across systems. Testing & Quality Assurance • Develop and execute the overall Test Strategy, including System Integration Testing (SIT), User Acceptance Testing (UAT), and End‑to‑End (E2E) testing for MMIS and MES modules., • Test Commercial Off‑the‑Shelf (COTS) applications and support data conversion and integration across MES modules and COTS products., • Create and support the development of Business Test Scenarios, Test Cases, and Test Data; assist with test execution activities., • Support ongoing releases, system enhancements, and production defect resolution., • Manage defect triage calls with multiple vendors and ensure accurate tracking and timely closure of defects., • Communicate UAT status, progress metrics, and results to stakeholders; maintain comprehensive historical testing documentation., • Collaborate effectively with technical teams, business users, and cross‑functional groups with minimal supervision. Required Skills and Experience • Proven Agile Testing experience, with the ability to plan and execute functional, integration, and regression testing within iterative sprint cycles., • Data Analysis: Strong experience in data conversion, mapping rules, validation, ETL design, and programming logic. *HIGHLY DESIRED: Mgr will give preference to people who have worked on MMIS or for Conduent (Company) in the past. Healthcare Claims Expertise: In‑depth knowledge of MMIS or similar large‑scale claims processing systems. Technical Skills • Proficiency in Teradata, including query development., • Experience with Mainframe and DB2 testing preferred., • Test Management Tools: Extensive experience with Azure DevOps or similar platforms for planning, tracking, and executing test activities., • Defect Management: Strong experience leading UAT and defect triage across multiple systems/vendors., • Problem‑Solving: Strong debugging ability and experience acting as a liaison between developers and business users., • Excellent organizational and communication skills, with the ability to meet deadlines professionally and with strong customer focus. RequirementsSkill Required / Desired Amount of Experience Exp with Large-Scale Claims Processing Software (MMIS or similar): Mgr will give preference to people who have worked on MMIS or Conduent in past Highly desired 5 Years Experience in Data Analysis (large datasets, trend identification) Required 10 Years Knowledge of Programming Logic Required 10 Years Experience in Data Conversion, Mapping Rules, and Validation Required 10 Years Experience in ETL Design and Data Transformation Required 10 Years Experience with Evaluating and Presenting Conversion Results Required 10 Years Experience with Teradata Queries and SQL Required 10 Years Ability to Document Data Conversion Rules and Validation Results Required 10 Years Experience in Data Quality Assurance and Reconciliation Required 10 Years Experience in Collaborating with ETL Developers and Business Teams Required 10 Years Experience with Azure DevOps or Similar Test Management Tools Required 5 Years Excellent organizational and communication skills; ability to meet deadlines with professionalism and customer focus. Required 10 Years

Job Description Mobile Crisis Response Mental Health Assessor (LPC or LCSW; or Licensed-Eligible Residents or Supervisees in Social Work) EMS of Virginia is seeking a skilled assessor who will complete assessments for Mobile Crisis Response in the community setting. The successful individual will be licensed in the state of Virginia as an LPC or LCSW, or be eligible for supervision toward licensure. EMS will provide the licensure supervision to the right candidate, as an added benefit of the position. Duties include: • Meet with clients in person to conduct comprehensive mental health assessment, • Complete assessment documentation in electronic health record (Lauris), • Gather information for submission of request of registration / authorization to Medicaid MCOs, • Electronically submit registration / authorization requests to MCOs, • Communicate with assessment and supervisory team about the process, • Conduct individual and family counseling in the home and via telehealth, when appropriate, • Complete treatment plans, • Complete progress notes Please send any questions to: We look forward to hearing from you! Powered by JazzHR TfprdA31rL

Job DescriptionDescription: As a Medical Insurance Collections Associate, you are responsible for filing insurance claims, managing patient accounts, and answering account status inquiries on optometry and ophthalmology patients. They collect and enter claim information, follow up on unpaid and rejected claims in a timely manner, and may assist with posting insurance and patient payments as needed. Collectors are also held accountable for documenting all customer interactions in the appropriate computer system. Representative reports directly to Revenue Cycle Manager of Collections. What You’ll Do • Enter information necessary for insurance claims such as patient insurance ID, diagnosis and treatment codes and modifiers and provider information. Insures that claim information is concise, complete, and accurate., • Submits insurance claims to clearinghouses or individual insurance companies electronically or via paper CMS-1500 form., • Answers patient questions on patient responsible balances, copays, deductibles, write-offs, etc. Resolves patient complaints or explains why certain services are not covered while demonstrating positive customer relationship skills with all telephone encounters., • Follows up with insurance companies on unpaid or rejected claims. Resolves issues and re-submits claims., • Prepares appeal letters to insurance carriers when not in agreement with claim denial. Collects necessary information to accompany appeal., • Follows up on past due patient balances and provides necessary information to collection agencies for delinquent accounts., • May perform “soft” collections for patient past due accounts. This may include contacting and notifying patients via phone or mail., • Prepares and submits secondary claims upon processing by primary insurer., • Posts insurance and patient payments using medical claim billing software as needed., • Understands managed care authorizations and limits to coverage such as number of visits., • Verifies patient benefits eligibility and coverage., • Meet outlined AVP benchmarks and/or quality indicators as monitored through audits or recordings., • Meets the expectations of our internal and external customers in providing excellent service., • Supports organizational changes. Demonstrates flexibility in providing coverage and/or availability for the insurance department via scheduling adjustments for unexpected absences, events, or work volume variances., • Processes Patient and Insurance Carrier refunds., • Other duties and special projects that are assigned by management., • High School Diploma or equivalent required., • Computer skills that include a combination of experience in a Windows Operating System, e-mail, and data entry experience., • Prior experience with medical billing software is preferred but not required., • Three to five years in insurance billing required., • Excellent judgment, dependability, and conscientiousness., • Demonstrated high ethical standards and integrity., • Demonstrated attention to detail., • Demonstrated accuracy and thoroughness; monitors own work to ensure quality., • Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy., • Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect., • Patient centered care focused, and a team player., • Handles multiple tasks effectively and efficiently and exhibits commitment to effective problem-solving techniques when issues arise., • Continuously acts to maintain a safe, clean, healthy, and fun work environment consistent with AVP’s Mission and Vison., • Arrives on time, ready to work, and demonstrates minimal absenteeism., • Demonstrates effective problem-solving skills, • Knowledgeable of Medicare and Medicaid billing and reimbursement concepts and principles., • Willingness to submit to a background check, • Paid vacation and holidays (+ two floating holidays), • Tuition reimbursement opportunities, • Referral bonus opportunities, • Discount on designer eyewear Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers., • Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc., • Executes tasks independently., • Learns and memorizes tasks., • Maintains concentration/focus on tasks., • Performs task in a demanding environment requiring multi-task and prioritize work., • Must be comfortable working and interacting with large groups of people daily., • Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now!

Responsibilities Atlantic Region CBO: The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. The Atlantic Region CBO is seeking a dynamic and talented Insurance Follow Up Specialist - Central. The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology. Develops strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures. Key Responsibilities include: • Perform follow up activities on accounts to ensure prompt payment, • Identify coding or billing errors from EOBs and work to correct them, • Update the patient account record to identify actions taken, • Adhere to all HIPAA guidelines as well as various policies and guidelines, • Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor, • Pursue and participate in education to remain current with changes in the Healthcare industry, • Organize and prioritize tasks to meet deadlines, • Contribute to team effort by accomplishing related results as needed, • Assist with increasing cash flow by decreasing our Account Receivables aging account, • Challenging and rewarding work environment, • Competitive Compensation & Generous Paid Time Off, • Excellent Medical, Dental, Vision and Prescription Drug Plans, • 401(K) with company match and discounted stock plan, • SoFi Student Loan Refinancing Program, • Career development opportunities within UHS and its 300+ Subsidiaries! One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquarters in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Position Requirements: • Minimum 1 year of experience in an office setting highly preferred, • Knowledge of managed care payers and medical terminology is preferred, • Ability to learn quickly, build and maintain long term relationships and work with minimal supervision, • Detail-oriented with the ability to work on multiple, competing, priorities, • Proficient in Microsoft Office and Windows products., • Strong written and verbal communication skills; strong analytical, organizational and time management skills required The Atlantic Region CBOis not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

$20,000 Sign On Bonus for offers accepted by April 30, 2026. Terms and Conditions apply To provide safe and effective respiratory care as an advanced Respiratory Therapist for neonate, pediatric, adolescent, adult and/or geriatric populations in accordance with discipline training, Clinical Practice Guidelines, and hospital standards and protocols. To serve as a respiratory care resource and educator for patients, caregivers, hospital staff and students. If applicable, functions as a shift team leader in the absence of the supervisor. Essential Job Statements Initiates, Monitors & Maintains Mechanical Ventilation Performs set-up, monitoring, transport, appropriate alarm setting, teaching, and hand-off for ventilation and support, to include CPAP and BiPAP. Maintains all ventilator related equipment to ensure safety of ventilator operation. Therapist utilizes own clinical skill to assess the effects of all ventilator changes ordered. Respiratory Care Modalities Performs respiratory care assessments, interventions, teaching (patients, families, care givers, students and other healthcare staff), and handoff that may include the following: volume expansion, airway clearance, inhaled medications, airway care to include tracheostomy and laryngectomy tube changes, intubation (if applicable), and medical gas administration. Therapist utilizes own clinical skill to assess the effects of all therapies ordered and/or performed. Complies with Laws, Regulations, Policies & Procedures Demonstrates compliance with all local, state and federal laws and regulations, including those related to Medicaid and Medicare; Joint Commission standards; College of American Pathologists; credentialing and licensure requirements and all VCUHS policies and procedures. Documentation Documents equipment and patient assessments, consultation, clinical notes on ordered therapies, interventions, and the plan of care; documents and charges for services provided. Maintains accurate records of time worked by utilizing hospital timekeeping system. Diagnostic Modalities Performs or assists with diagnostic procedures that may include blood gas sampling and analysis, pressure-volume measurements, peak flow measurements, simple spirometry, and bronchoscopy assistance. Therapist utilizes own clinical skill to assess the quality and reliability of test results performed. Resource Accountability Demonstrates fiscal responsibility and accountability in use of VCUHS resources. QI Activities & Continuing Education Participates in QI activities, continuing education, annual recertification, and research opportunities. Labor & Delivery Assistance (if assigned) Performs labor and delivery assistance that may include oxygenation and ventilatory support. Therapist utilizes own clinical skill to assess the effects of all interventions ordered and/or performed. External Critical Care Transports (if assigned) Performs external transports for critically ill neonatal/pediatric patients to include comprehensive equipment and supplies gathering, medical gas administration, and ventilatory support. Therapist utilizes own clinical skill to assess the effects of all interventions ordered and/or performed. Shift Team Leader or Resource Therapist Performs shift team leader role in absence of supervisor or performs role of Resource Therapist for assigned shift. Miscellaneous Responsibilities Performs other duties as assigned and/or participates in special projects in order to support the mission of VCUHS and the Department. Provides assistance to team members. Accepts alternate assignments, as required, graciously. Patient Population Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) ? Employment Qualifications Education, training and/or experience that has satisfied the eligibility requirements for the National Board for Respiratory Care (or its predecessor organizations) Bachelor's Degree in Respiratory Therapy from an accredited program Combination of education and experience in lieu of a degree will be considered. Licensure/Certification Required: Licensed by the Commonwealth of Virginia as a Respiratory Therapist required. Current registry from the National Board for Respiratory Care (NBRC) as a Registered Respiratory Therapist (RRT)/(*CRT) required. Current CPR certification as required by practice setting. *On or after 1/1/2015, new hires must be current RRT. Those hired prior to 1/1/2015 with CRT will be grandfathered into this role. Licensure/Certification Preferred: Current ACLS/PALS Minimum Qualifications Years and Type of Required Experience New graduate or prior work experience as a Registered Respiratory Therapist RRT/ (*CRT). *On or after 1/1/2015, new hires must be current RRT. Those hired prior to 1/1/2015 with CRT will be grandfathered into this role. Other Knowledge, Skills and Abilities Required: Must have basic computer skills. A working knowledge of all common critical care equipment is required. Cardiopulmonary assessment and monitoring, including during emergency response; airway care; selecting appropriate ventilators and non-ordered ventilator parameters; consulting with physicians and interdisciplinary team members regarding the appropriateness of the patient care plan; and maintaining work areas in a clean and well stocked manner. Perform shift team leader role in the supervisor's absence, if applicable. Depending on work assignment may be required to rotate shifts and work on weekends and holidays. Other Knowledge, Skills and Abilities Preferred: Previous affiliation or work experience in a similar practice setting Periods of high stress and fluctuating workloads may occur. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. * May be exposed to human blood and other potentially infectious materials. * May have periods of constant interruptions. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.), Stoop, Kneel, Squat, Balance, Bending Working Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Maneuver weight of patients, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision Hazards: Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to x ray/electromagnetic energy, Exposure to high pitched noises, Gaseous risk exposure Mental/Sensory – Emotional Mental/Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast pace environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Job Description Healthcare Collections Associate Ready to take ownership of insurance AR and make a real impact on revenue cycle performance? We’re looking for a detail-driven Healthcare Collections Associate who thrives on resolving claims, working directly with payers, and keeping accounts moving toward payment. In this high-visibility role, you’ll partner with insurance companies and patients to research outstanding balances, resolve denials, and ensure clean, timely reimbursement. If you enjoy investigative work, payer communication, and fast-paced AR follow-up — this is your lane. What You’ll Own • Proactively call insurance carriers to follow up on unpaid or denied claims, • File and submit insurance claims accurately and efficiently, • Research claim discrepancies and drive accounts to resolution, • Prepare and submit appeals with strong supporting documentation, • Manage patient accounts and respond to billing and balance inquiries, • Post insurance and patient payments within the billing system, • Verify eligibility, benefits, and authorization requirements, • Perform soft collections outreach on past-due patient balances when needed, • Maintain thorough documentation of all account activity, • Ensure full compliance with HIPAA and revenue cycle best practices, • Meet productivity and quality benchmarks in a high-volume environment What Makes You a Great Fit • 3–5 years of insurance billing, AR follow-up, or healthcare collections experience, • Strong working knowledge of Medicare, Medicaid, and commercial payers, • Comfortable navigating payer portals and researching claim status, • Sharp attention to detail with a knack for spotting and fixing issues, • Confident phone presence and professional communication style, • Highly organized with the ability to manage aging reports and priorities, • Team player mindset with strong accountability and follow-through, • Solid computer and data entry skills in a Windows-based environment Work Style This is a fully onsite role in a fast-paced healthcare setting where focus, consistency, and persistence drive success. You’ll spend much of your day on the phone with payers, working reports, and pushing accounts toward payment. Bottom line: If you know insurance AR, aren’t afraid of the phone, and love the win of getting claims paid, you’ll stand out here.

Monogram Market Physician Executive (MPE) are mission driven physician leaders who are dedicated to improving the well-being, quality of life, and health outcomes for our patients. The MPE will lead our in-home multi-specialty polychronic care model in an assigned market. Each market is comprised of 5-10 practices led by local advanced practice providers (APP), registered nurses(RN), licensed clinical social workers (LCSW), and pharmacists (PharmD). The MPE will collaborate with Monogram Health’s Multi[1]Specialty Platform to leverage employed specialists to deliver in-home specialty care. Monogram Health deploys a proven risk[1]based model to ensure health equity and health equality leveraging proprietary next generation AI algorithms to predict the appropriate level of care. Aligning with the quadruple AIM, the MPE will focus to improve patient experience, population healthoutcomes, provider satisfaction and lower costs. The primary goal of each MPE to deliver exceptional outcomes through disease detection and evidence based clinical pathways and disease treatment. Reporting to the Region President, the Market Physician Executive (MPE) is a key clinical leader within Monogram Health who contributes to the development and oversight of clinical strategies, policies, programs, processes, protocols, guidelines, and operations that drive improved patient health outcomes within the market. The MPE oversees the daily clinical and business operations through delivery of direct patient care, care management services, social worker support and pharmacy services within the market. In support of the advance practice providers the MPE is expected to review and approve care plans and direct the treatment plans for our patients. The MPE will collaborate with community physicians, facilities, and partners in peer to peer and direct patient care decision making. Roles and Responsibilities Clinical Guidelines Execution – 25% * Know, understand, and deliver on Monogram Health’s proprietary evidenced based clinical pathways. * Ensure adherence to established clinical guidelines and Monogram Model of Care. * Review and approve APP, RN, SW and PharmD plans of care. * Appropriate and timely patient document within Salesforce and Athena clinical activities, interventions, and tasks. * Review, approve and co-sign APP encounters. * Clinical and Operations Performance and Quality Improvement – 25% * Overall accountability for reducing total cost of care and Medical Loss Ratio. * Responsible for clinical outcomes to include, but not limited to, clinical interventions closure, inpatient/outpatient * utilization, pharmacological prescribing and therapy management, multi-specialty platform and HEDIS/Gap Closure * Actively lead daily high risk and concurrent review rounds. * Direct supervision of front line clinical and operations team members. * Oversee and delegate operational responsibility to Market Manager, to deliver on daily operations, such as patient engagement, scheduling, administrative oversight, strategic implementations, and P&L management. * Regularly assess and present market performance and outcomes to Executive and Senior Leaders . Patient Care and Treatment – 25% * Provide direct and indirect patient care (including diagnosis and treatment of disease). * Engage with patients on treatment plans, community provider collaboration, and direct evidence-based care pathways. * Conduct Peer to Peers with community, facility, and health plan partners. * Order labs, referrals, and complete actions to drive patient outcomes, close care gaps, and Clinical Intervention closure. Population Health Management (PHM) – 20% * Provide clinical guidance and direction to Market teams to drive Population Health Management activities, including * identifying and intervening on High-Risk Patients, formulating strategies to reduce admissions/readmissions, complete * quality post hospital discharge visits, and improving the quality of visits. * Collaborate with Medical Economics, Finance and other stakeholders to root cause and action against utilization trends impacting care and outcomes. * Present and guide population health strategies in clinical and operational meetings. * Conduct patient reviews to target high utilizers, high risk and high opportunity patients and patient cohorts. Miscellaneous – <5% * Participate in Monogram On-Call activities Needs will vary; 7 days on call minimum once/quarter. * Provide coverage for other MPEs, during PTO or vacancy, as needed. Position Requirements * Must be willing and able to obtain hospital privileges at required facilities. * This position will be remote within the designated market with occasional in-home patient treatment visits and occasional domestic travel. * Demonstrated experience applying evidence based clinical criteria. * Experience in renal care and geriatrics. * Strong management and communication skills. * Active, unrestricted state medical license required in each state within the market. * Experience with high need Medicare Advantage and managed Medicaid populations. * Experience with NCQA, HEDIS, Medicaid, Medicare, quality improvement, medical utilization management, and risk adjustment. * Current state medical license without restrictions to practice and free of sanctions from Medicaid or Medicare. Willingness to become licensed in multiple states. * MD (Medical Doctor) or DO degree from an accredited medical school. * BC or BE in an ACGME approved specialty such as Nephrology, Internal Medicine, Family Practice, Emergency Medicine, * Critical Care, Cardiology, Endocrinology, Hepatology, or Geriatrics. Benefits * Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts * Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources * Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave * Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts About Monogram Health: Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Responsibilities Atlantic Region CBO: The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. The Atlantic Region CBO is seeking a dynamic and talented Insurnace Follow Up Specialist - East. The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology. Develops strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures. Key Responsibilities include: • Perform follow up activities on accounts to ensure prompt payment, • Identify coding or billing errors from EOBs and work to correct them, • Update the patient account record to identify actions taken, • Adhere to all HIPAA guidelines as well as various policies and guidelines, • Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor, • Pursue and participate in education to remain current with changes in the Healthcare industry, • Organize and prioritize tasks to meet deadlines, • Contribute to team effort by accomplishing related results as needed, • Assist with increasing cash flow by decreasing our Account Receivables aging account, • Challenging and rewarding work environment, • Competitive Compensation & Generous Paid Time Off, • Excellent Medical, Dental, Vision and Prescription Drug Plans, • 401(K) with company match and discounted stock plan, • SoFi Student Loan Refinancing Program, • Career development opportunities within UHS and its 300+ Subsidiaries! One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquarters in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Position Requirements: • Minimum 1 year of experience in an office setting highly preferred, • Knowledge of managed care payers and medical terminology is preferred, • Ability to learn quickly, build and maintain long term relationships and work with minimal supervision, • Detail-oriented with the ability to work on multiple, competing, priorities, • Proficient in Microsoft Office and Windows products., • Strong written and verbal communication skills; strong analytical, organizational and time management skills required The Atlantic Region CBOis not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Responsibilities Atlantic Region CBO: The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. The Atlantic Region CBO is seeking a dynamic and talented Commercial Billing Specialist. The Commercial Billing Specialist is responsible for the accurate and timely editing, preparation, submission of electronically and manually processed claims to third party payers in accordance with policies and procedures. Key Responsibilities include: • Completes all third party electronic and manual billing timely and accurately in accordance with appropriate rules and regulations., • Completes all payer specific edits identified through the billing system., • Resolves issues associated with incomplete claims including follow up of non-transmitted claims., • Submit adjustment claims to Medicare/Medicaid through use of online systems., • Attaches appropriate documents when billing manual claims including ER reports, itemized bills, implant invoices and other medical records., • Bulk mails all manual claims to individual payers daily., • Works all daily reports as assigned., • Records daily productivity of claims billed and assures proper documentation in the notes of the patient accounting systems., • Completes all monthly required in-services and educational training as required., • Challenging and rewarding work environment, • Competitive Compensation & Generous Paid Time Off, • Excellent Medical, Dental, Vision and Prescription Drug Plans, • 401(K) with company match and discounted stock plan, • SoFi Student Loan Refinancing Program, • Career development opportunities within UHS and its 300+ Subsidiaries! One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquarters in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Position Requirements: • Strong Microsoft Office skills (Excel, Word, Outlook), • Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required., • Familiarity with medical billing and 1-3 years healthcare business office experience preferred., • High school diploma or equivalent All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Responsibilities Atlantic Region CBO: The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals. The Atlantic Region CBO is seeking a dynamic and talented Insurance Follow Up Specialist - Central. The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology. Develops strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures. Key Responsibilities include: • Perform follow up activities on accounts to ensure prompt payment, • Identify coding or billing errors from EOBs and work to correct them, • Update the patient account record to identify actions taken, • Adhere to all HIPAA guidelines as well as various policies and guidelines, • Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor, • Pursue and participate in education to remain current with changes in the Healthcare industry, • Organize and prioritize tasks to meet deadlines, • Contribute to team effort by accomplishing related results as needed, • Assist with increasing cash flow by decreasing our Account Receivables aging account, • Challenging and rewarding work environment, • Competitive Compensation & Generous Paid Time Off, • Excellent Medical, Dental, Vision and Prescription Drug Plans, • 401(K) with company match and discounted stock plan, • SoFi Student Loan Refinancing Program, • Career development opportunities within UHS and its 300+ Subsidiaries! One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquarters in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Position Requirements: • Minimum 1 year of experience in an office setting highly preferred, • Knowledge of managed care payers and medical terminology is preferred, • Ability to learn quickly, build and maintain long term relationships and work with minimal supervision, • Detail-oriented with the ability to work on multiple, competing, priorities, • Proficient in Microsoft Office and Windows products., • Strong written and verbal communication skills; strong analytical, organizational and time management skills required The Atlantic Region CBOis not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Job Description We’re seeking a detail-oriented, customer-focused professional to support a fast-paced human services environment. This On-site role is ideal for someone who enjoys helping others, working directly with the public, and handling administrative and data-driven tasks. What You’ll Be Doing (Day-to-Day) • Greet customers in person and assist them with completing applications and required forms, • Enter, review, and update customer information accurately in automated systems, • Screen applications to determine eligibility and generate reports, • Prepare case records and draft recommendations for assigned cases, • Assist customers with online benefit systems for programs such as Medicaid, TANF, and SNAP, • Help register applicants and file clearances through state benefit systems, • Gather required documentation, interpret policies, and support compliance with public assistance regulations, • Perform general administrative duties including answering phones, emails, scanning, copying, filing, and mail processing Required Qualifications • 1–2 years of experience in a similar administrative, customer service, or support role, • Strong data entry, documentation, and reporting skills, • Experience providing face-to-face customer service, • Comfortable handling general administrative responsibilities, • Proficiency with Microsoft Office, especially Excel Plusses (Nice to Have) • Experience with case management or government systems (e.g., VA case management systems, SPIDeR, VACMS, SharePoint), • Background working in a human services or public assistance environment, • Bilingual skills, • Associate’s or Bachelor’s degree Interview Process • One round, onsite interview, • Interview availability preferred during the weeks of the 23rd or 30th Why This Role? This is a great opportunity for someone looking to grow within a mission-driven environment while gaining hands-on experience in customer service, eligibility processing, and administrative operations.

" Licensed Professional Counselor (LPC) Wage: Between $120-$131 an hour Licensed Professional Counselor — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required. About you ● You’re a fully-licensed Professional Counselor at a Master’s level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You’re ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance : Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features : Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education : Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. "

" Licensed Professional Counselor (LPC) Wage: Between $120-$131 an hour Licensed Professional Counselor — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required. About you ● You’re a fully-licensed Professional Counselor at a Master’s level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You’re ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance : Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features : Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education : Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. "

" Licensed Clinical Psychologist Wage: Between $95-$180 an hour Licensed Clinical Psychologists — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It’s all on one free-to-use platform, no commitment required. About you ● You’re a fully-licensed Clinical Psychologist at a Master’s level or above with PSY, PSYP, or PsyD licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You’re ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who’d otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we’ve helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance : Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features : Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education : Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application was rejected for incomplete licensure, you’re welcome to reapply once you have a valid license. About Headway We make it easy for mental health providers to take insurance by credentialing you with the nation’s largest networks, handling billing and admin paperwork, and helping you earn more stable income with higher rates. With Headway, you can finally focus on what matters most: providing life-changing care. We’ll take care of the rest. "

LMHC (Remote) at Headway summary: CVWalletExtranet.Domain.Entities.JobShortDescription " Licensed Mental Health Counselor (LMHC) Wage: Between $120-$131 an hour Licensed Mental Health Counselor — Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Mental Health Counselor at a Master's level or above with LMHC, LPCMH, or LIMHP licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless — empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance : Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features : Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education : Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. " Keywords: mental health counseling, licensed counselor, private practice, insurance credentialing, client care, telehealth, therapy, behavioral health, practice management, continuing education

$20,000 Sign On Bonus for offers accepted by April 30, 2026. Terms and Conditions apply To provide safe and effective respiratory care as an advanced Respiratory Therapist for neonate, pediatric, adolescent, adult and/or geriatric populations in accordance with discipline training, Clinical Practice Guidelines, and hospital standards and protocols. To serve as a respiratory care resource and educator for patients, caregivers, hospital staff and students. If applicable, functions as a shift team leader in the absence of the supervisor. Essential Job Statements Initiates, Monitors & Maintains Mechanical Ventilation Performs set-up, monitoring, transport, appropriate alarm setting, teaching, and hand-off for ventilation and support, to include CPAP and BiPAP. Maintains all ventilator related equipment to ensure safety of ventilator operation. Therapist utilizes own clinical skill to assess the effects of all ventilator changes ordered. Respiratory Care Modalities Performs respiratory care assessments, interventions, teaching (patients, families, care givers, students and other healthcare staff), and handoff that may include the following: volume expansion, airway clearance, inhaled medications, airway care to include tracheostomy and laryngectomy tube changes, intubation (if applicable), and medical gas administration. Therapist utilizes own clinical skill to assess the effects of all therapies ordered and/or performed. Complies with Laws, Regulations, Policies & Procedures Demonstrates compliance with all local, state and federal laws and regulations, including those related to Medicaid and Medicare; Joint Commission standards; College of American Pathologists; credentialing and licensure requirements and all VCUHS policies and procedures. Documentation Documents equipment and patient assessments, consultation, clinical notes on ordered therapies, interventions, and the plan of care; documents and charges for services provided. Maintains accurate records of time worked by utilizing hospital timekeeping system. Diagnostic Modalities Performs or assists with diagnostic procedures that may include blood gas sampling and analysis, pressure-volume measurements, peak flow measurements, simple spirometry, and bronchoscopy assistance. Therapist utilizes own clinical skill to assess the quality and reliability of test results performed. Resource Accountability Demonstrates fiscal responsibility and accountability in use of VCUHS resources. QI Activities & Continuing Education Participates in QI activities, continuing education, annual recertification, and research opportunities. Labor & Delivery Assistance (if assigned) Performs labor and delivery assistance that may include oxygenation and ventilatory support. Therapist utilizes own clinical skill to assess the effects of all interventions ordered and/or performed. External Critical Care Transports (if assigned) Performs external transports for critically ill neonatal/pediatric patients to include comprehensive equipment and supplies gathering, medical gas administration, and ventilatory support. Therapist utilizes own clinical skill to assess the effects of all interventions ordered and/or performed. Shift Team Leader or Resource Therapist Performs shift team leader role in absence of supervisor or performs role of Resource Therapist for assigned shift. Miscellaneous Responsibilities Performs other duties as assigned and/or participates in special projects in order to support the mission of VCUHS and the Department. Provides assistance to team members. Accepts alternate assignments, as required, graciously. Patient Population Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Employment Qualifications Required Education: Education, training and/or experience that has satisfied the eligibility requirements for the National Board for Respiratory Care (or its predecessor organizations) Preferred Education: Bachelor's Degree in Respiratory Therapy from an accredited program Combination of education and experience in lieu of a degree will be considered. Licensure/Certification Required: Licensed by the Commonwealth of Virginia as a Respiratory Therapist required. Current registry from the National Board for Respiratory Care (NBRC) as a Registered Respiratory Therapist (RRT)/(*CRT) required. Current CPR certification as required by practice setting. *On or after 1/1/2015, new hires must be current RRT. Those hired prior to 1/1/2015 with CRT will be grandfathered into this role. Licensure/Certification Preferred: Current ACLS/PALS Minimum Qualifications Years and Type of Required Experience New graduate or prior work experience as a Registered Respiratory Therapist RRT/ (*CRT). *On or after 1/1/2015, new hires must be current RRT. Those hired prior to 1/1/2015 with CRT will be grandfathered into this role. Other Knowledge, Skills and Abilities Required: Must have basic computer skills. A working knowledge of all common critical care equipment is required. Cardiopulmonary assessment and monitoring, including during emergency response; airway care; selecting appropriate ventilators and non-ordered ventilator parameters; consulting with physicians and interdisciplinary team members regarding the appropriateness of the patient care plan; and maintaining work areas in a clean and well stocked manner. Perform shift team leader role in the supervisor's absence, if applicable. Depending on work assignment may be required to rotate shifts and work on weekends and holidays. Cultural Responsiveness: Other Knowledge, Skills and Abilities Preferred: Previous affiliation or work experience in a similar practice setting Working Conditions: Periods of high stress and fluctuating workloads may occur. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. * May be exposed to human blood and other potentially infectious materials. * May have periods of constant interruptions. Physical Requirements Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.), Stoop, Kneel, Squat, Balance, Bending Working Position: Sitting, Walking, Standing Additional Physical Requirements/ Hazards Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Maneuver weight of patients, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision Hazards: Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to x ray/electromagnetic energy, Exposure to high pitched noises, Gaseous risk exposure Mental/Sensory – Emotional Mental/Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast pace environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Job Description Job Title: Receptionist / HR Assistant Department: Human Resources Reports To: Human Resources Director Work Location: On-site in office daily (Glen Allen location) About Company: At MediDrive, we’re driven to improve the health of all Americans by compassionately transporting them on the road to better health. We’re a technology and service-based company focused on Non-Emergency Medical Transportation (NEMT) and dedicated to solving the complexities of transporting patients to and from health care appointments and procedures, a critical social determinant of health. Our proprietary technology delivers the highest level of quality control achieving a customer satisfaction score of 4.8 on a 5-point scale. Our AI-driven scalable platform helps to deliver an industry-leading on-time performance of 96%. MediDrive serves Medicare, Medicaid, and health plans and healthcare providers throughout the U.S. About the Role: The Receptionist / HR Assistant plays a pivotal role in ensuring smooth and efficient reception operations while supporting the human resources department with administrative tasks. This position serves as the first point of contact for visitors and employees, providing a welcoming and professional environment. The role involves managing communications, scheduling appointments, and maintaining accurate records to facilitate organizational workflows. Additionally, the HR Assistant component supports recruitment, onboarding, and employee record management, contributing to a positive employee experience. Overall, this position is essential in bridging administrative functions and human resources to promote operational excellence within the company. Minimum Qualifications: • High school diploma or equivalent., • Proven experience in a receptionist or administrative assistant role., • Basic knowledge of human resources principles and practices., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Associate’s degree or higher in Human Resources, Business Administration, or related field., • Experience with HR software or applicant tracking systems (ATS). ADP Workforce Now experience a plus., • Familiarity with labor laws and employment regulations in the United States., • Customer service experience in a call center environment a BIG plus., • Greet and assist visitors, vendor, and employees in a courteous and professional manner., • Manage incoming calls, emails, and correspondence, directing them to appropriate personnel., • Schedule and coordinate meetings, interviews, and appointments for HR and other departments as needed., • Maintain and update employee records, ensuring confidentiality and compliance with company policies., • Assist with recruitment processes including posting job ads, screening resumes, and coordinating interviews., • Support onboarding activities such as electronic new hire documentation and facilitating orientation sessions., • Handle general administrative duties including mail processing, data entry, and office/breakroom supply management. The required skills such as effective communication and proficiency in Microsoft Office are utilized daily to manage front desk operations and support HR administrative tasks efficiently. Interpersonal skills enable the candidate to interact professionally with visitors, employees, and management, fostering a positive workplace atmosphere. Organizational skills are critical for managing schedules, maintaining accurate records, and coordinating recruitment activities. Preferred skills like familiarity with HR software enhance the ability to streamline hiring processes and maintain employee data securely. Additionally, knowledge of employment regulations ensures compliance and supports the HR team in upholding company policies.

Job Description Bring Your Passion. Build Your Purpose. As a Mental Health Professional, you will: • Case Management & Documentation: Maintain accurate and timely case records per licensing and Medicaid standards, ensuring continuity and quality of care., • Crisis Intervention: Provide direct support during crisis situations, helping clients to navigate and stabilize through effective case management., • Service Planning & Coordination: Coordinate and develop Individualized Service Plans with input from team members and stakeholders to align treatment goals., • Trauma-Informed Counseling: Deliver person-centered, trauma-informed, and psycho-educational interventions designed to support treatment objectives., • Individual & Family Therapy: Facilitate individual, family, and group counseling sessions, utilizing approved credentialing and skill set., • Collaborative Communication: Maintain regular contact with case professionals, such as school personnel, social services, and juvenile justice representatives, ensuring cohesive client care., • Orientation: $20, • QMHPT: $27.00, • QMHP: $28.50 - $30, • Licensed Eligible: $30.00 - $31.50, • Education: Bachelor's degree or higher in a related field., • Experience: At least 1 year of experience working with the identified population. Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work. Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only. • Consumer-driven health plan coverage provided by Anthem, • Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists., • Health Savings Account (HSA) or Flex Spending Account (FSA), • Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget., • Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp., • An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care., • Generous paid time off, • 401k or Roth IRA Retirement Programs administered by Empower, • Financial planning and education services at no cost to you Equal opportunity employer: ncgCARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristic. We believe it's important to create an inclusive workplace for everyone, so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at . ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncgCARE and all partner affiliates maintain a drug-free workplace. #NCGMHP

Job Description Job Role: Assessor IMMEDIATE SUPERVISOR: Owners and/or Management Team DESCRIPTION: This position provides direct services to clients and families. The candidate will prove quality assurance checks i.e. reviewing, editing and updating of client files for all programs, initial assessment, linking and coordinating services to families. Additionally the candidate will participate in regular meetings and weekly supervision and perform the task outline below. TASKS: Complete initial assessment of client/family situations and ongoing monthly reports following the approved format. Participates in the service plan within the initial thirty- day period. 1. Take the majority of referral calls., 2. Request referral information (if from the hospital) and/or fill out a referral statement with pertinent information., 3. Check Medicaid Status on Medicaid and Magellan Websites. (Magellan has a recent address, which is an important piece of information). Note: which type of insurance do they have to determine the expected stay., 4. Maintain frequent contact with referral sources regarding the status of the referral (i.e. if we have room or not). This includes making contact with the Program Supervisor to inform them of the referral, checking availability, and making sure that they believe the potential client is an appropriate referral., 5. Schedule and complete preliminary assessments with potential clients (For Crisis: if they are in the hospital)(For MHSS: Schedule the full assessment with the client in their home at a later time) to determine eligibility., 6. Complete the assessment interview and/or intake process, 7. Complete Initial ISP before the end of the assessment interview with the crisis client. The comprehensive ISP is due within a 72-hour window., 8. Complete Assessment Documents and accompanying progress notes., 10. Email or give all assessment documents to whoever needs them and identify a counselor., 11. Communicate with insurance and Keisha regarding authorization status and provide authorization approval info when approved., 13. Complete Weekly referral report and attend weekly management meetings to present report., 14. Mobile Crisis Response Clinician, provide therapy, crisis de-escalation, develop ISP, treatment direction and lead mobile crisis team., 15. And all other duties assigned by the supervisor or executive member., 16. Opportunities for quarterly bonuses in addition to salary. REQUIREMENTS: Skills: • Case management, • Oral and written communication, • Group and individual counseling, • Family Counseling, • Crisis intervention, • Report Writing and Other Client Documentation, • Community Resources, • Counseling Interventions, • Human Development, • Group Dynamics, • Computer skills (Windows)Training’s/Certifications:, • CPR/FIRST AID, • Home Telephone, • DMV license Immediate Supervisor: Management Team or Clinical Director DESCRIPTION: Position is responsible for the coordination and implementation of all services offered to clients by HOPE, the Program Manager is responsible for staff orientation, training and supervision of staff. Position is responsible for overall treatment of clients, to include medical, counseling, educational, vocational, and recreational services. Duties include but are not limited to training, direct staff supervision, client counseling, and advocating for the clients, whenever necessary. This position will manage all licensure and government regulations. Tasks: 1. Assist with the implementation of daily structure with QMHP and Clients, 2. Prepare monthly reports on client treatment progress, 3. Act as contact person/case manager for all client-related complaints, 4. Assist QMHP with providing case management services if needed, 5. Develop treatment team to assist with monitoring client’s presenting problem, 6. Review QMHP documentation and monitoring of client status in daily notes, 7. Provide resources to assist in transporting youth/families to community activities, medical appointments, etc. as needed, 8. Provide role modeling that promotes the mission and goals of the agency, 9. Coordinate, monitor and maintain general supplies, office supplies,, 10. Implement standards of ethics, 11. Interviewing potential staff and Case Managers, 12. Monitoring and evaluating staff's individual work activities, 13. Assist with the coordination of admission and intake of clients into the center, 14. Facilitate various groups and assist with the planning of therapeutic recreational activities, 15. Maintain consistent communication with Probation Officers, Social Workers, families and community and referent, 16. Preparing staff schedules, 17. Coordinate licensing and guidelines for CCC, HMO, Credentialing, and updating information., 18. Coordinate, assist and perform staff and client training, 19. Monitor staff performance, evaluations, and staff development REQUIREMENTS: Skills: Case management Client documentation Oral and written communication Group and individual counseling Program planning and coordination Staff Supervision Treatment plan development Crisis intervention Minimum Qualifications: A Licensed Mental Health Profession, LMH-E, LPC-R and LCSW-R with 2 years of successful work history and experience with children and adolescents, families and adults with mental illness and meets the criterion for services. Educational Master Level in the Human Services field and experience equal families in the field of human services field, social work, education or other allied discipline or an undergraduate degree in a profession related to human development social sciences. Company DescriptionHargrove, Oliver, and Parker Inc Community Based Services’ philosophy is supported by society’s need to empower families that have encountered barriers which have impeded their ability to function and maintain in their natural environment to develop the coping skills, nurturing skills and self improvement techniques and abilities to enhance and improve their current sociological and mental health position to a point of stabilization. Our goal is for each client to successfully complete our program, which is developed to enrich, encourage, and inspire each client to grow and develop into mature and responsible citizens. It is our vested interest to make sure that our program functions in a safe and nurturing environment for our clients to participate grow and benefit from the rewards of being a productive citizen. The goal of Hargrove, Oliver, and Parker Inc, Community Based Services is to prevent out-of-home placement or hospitalization of children, families and adults and to assist in stabilizing them through strength based strategies; to where it is appropriate to avoid homelessness, incarceration or hospitalization. The objectives include: -To increase adults functioning within the community -To decrease out-of-home placements, hospitalization and incarceration -To increase the overall physical and emotional health of individuals and familiesHargrove, Oliver, and Parker Inc Community Based Services’ philosophy is supported by society’s need to empower families that have encountered barriers which have impeded their ability to function and maintain in their natural environment to develop the coping skills, nurturing skills and self improvement techniques and abilities to enhance and improve their current sociological and mental health position to a point of stabilization.\r\n\r\nOur goal is for each client to successfully complete our program, which is developed to enrich, encourage, and inspire each client to grow and develop into mature and responsible citizens. It is our vested interest to make sure that our program functions in a safe and nurturing environment for our clients to participate grow and benefit from the rewards of being a productive citizen. \r\n\r\nThe goal of Hargrove, Oliver, and Parker Inc, Community Based Services is to prevent out-of-home placement or hospitalization of children, families and adults and to assist in stabilizing them through strength based strategies; to where it is appropriate to avoid homelessness, incarceration or hospitalization. \r\n\r\nThe objectives include:\r\n\r\n-To increase adults functioning within the community\r\n-To decrease out-of-home placements, hospitalization and incarceration\r\n-To increase the overall physical and emotional health of individuals and families

Job Description We’re Hiring – RN (Part-Time / PRN) | Home Healthcare RSR Home Healthcare is seeking a skilled and compassionate Registered Nurse to join our team in the Richmond, VA area. Responsibilities: • Conduct initial patient assessments, • Perform follow-up visits, • Work with Medicaid patients (non-skin care only) This is a flexible part-time / PRN opportunity—ideal for RNs looking to make a real impact in the home care field. Help us bring compassionate care into people’s homes HealthcareHiring #RegisteredNurse #HomeHealthRN #MedicaidRN #RSRHomeHealthcare

Job DescriptionDescription: Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let’s start with what’s important to you. The Benefits..... • Medical Insurance- multiple plans to choose from, • Dental & Vision Insurance, • Short Term Disability & Long Term Disability Options, • Life Insurance, • Generous PTO plan, • Paid Holidays, • 401K, • 401K match Have a comprehensive understanding of the following: • All products we carry, • Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs, • Basic Brightree Functions, • Proper Intake Procedures, • Insurance Verification and Eligibility, • CMN Requirements and Prior Authorizations, • Documentation Requirements of the Equipment, • Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade), • Difference Between Verbal, Written and WOPD orders, • Complaint Resolution Procedures, • Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number., • Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them., • Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence., • Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility., • Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians., • Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel., • Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs., • Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy., • Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure., • Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database., • Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed., • Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner., • All patient files and information are maintained and current at all times., • Participates in company training programs, • Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders., • Timely filing of all necessary paperwork into patient charts., • Assist in working various computer reports for quality assurance., • Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists., • Strict adherence to all company policies and procedures., • Performs schedules hours, staggered shifts in accordance to the needs of the company., • Perform all above duties in other company locations when required., • May perform other duties not specifically listed in this position description as assigned by supervisor., • Continually strive to develop your knowledge and skills in all areas of your job. Requirements: Position Qualifications • High School Diploma or equivalent, • Previous experience in a Clerical or Customer Service environment, • Knowledge of Microsoft Office (Word, Excel) etc., • Proficient general office skills (typing, computer, fax, filing, multiple phone line), • Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Job DescriptionAbout MediDrive MediDrive is a rapidly growing NEMT (Non-Emergency Medical Transportation) startup focused on improving the experience for members who rely on transportation to access healthcare. Our Richmond, VA contact center is central to that mission, and we’re assembling a team of compassionate, detail-oriented Bilingual (English/Spanish) Customer Service Representatives who want to make a meaningful difference every day. Position Summary The Bilingual Customer Service Representative (CSR) handles inbound and outbound calls in both English and Spanish to schedule rides, verify eligibility, resolve transportation issues, and assist members with empathy and accuracy. This role is highly service-focused, requires strong attention to detail, and is vital to ensuring members reach their medical appointments safely and on time. We are seeking reliable, bilingual team players who communicate clearly in both languages, excel in a fast-paced environment, and are eager to help build a new contact center from the ground up. Essential ResponsibilitiesMember Support & Ride Scheduling * Answer inbound calls and assist members in English and Spanish with scheduling, updating, or canceling transportation. * Make outbound calls in both languages to confirm trips, provide updates, or follow up on issues. * Use internal systems to verify eligibility, benefits, and required trip information. * Provide clear, culturally competent communication regarding pickup times, provider information, and ride expectations. Issue Resolution * Handle concerns related to late drivers, missed pickups, or other transportation challenges. * Escalate urgent or complex situations to supervisors or Tier 2 support. * Document all interactions clearly and accurately in the CRM system. Accuracy & Compliance * Follow all state Medicaid, HIPAA, and transportation compliance requirements. * Ensure complete and precise documentation for each call. * Adhere to scripting, system workflows, and quality assurance guidelines. Performance & Teamwork * Meet or surpass KPIs such as quality, AHT, adherence, attendance, and accuracy. * Participate in training, coaching, and team huddles. * Collaborate with supervisors, dispatch, QA, and training teams to improve the member experience. QualificationsRequired * Fluent in both English and Spanish (verbal and written). * 1+ year of experience in a call center, customer service, healthcare, transportation, or similar role. * Strong communication skills and ability to remain calm under pressure. * Comfort navigating multiple computer systems and documenting quickly. * Detail-oriented with strong problem-solving ability. * Reliable attendance and punctuality. * Must be on-site full-time in Richmond, VA. * Contact center hours include weekdays, weekends, and some holidays. Preferred * Experience in NEMT, Medicaid, healthcare call centers, or insurance environments. * Prior experience supporting Spanish-speaking populations in a customer service or healthcare setting. Skills and Competencies * Customer-first mentality * Strong verbal communication in English and Spanish * Multitasking and time management * Accuracy and attention to detail * Ability to follow processes and adapt in a startup environment * Team-oriented mindset We are actively hiring for both in-person roles based out of the Glen Allen, VA office and remote positions, with priority given to in-person candidates. The anticipated start date for these roles is March 2nd, 2026.

Job DescriptionRRSI offers a shift differential of $1.50 per hour (in addition to the base hourly rate) for all hours worked from 4P to 7A. GENERAL STATEMENT OF RESPONSIBILITIES: Provides assistance to professional case management and supervisory personnel in providing person– centered services in a community residential program for adults functioning within a range of mild to severe intellectual disabilities. This position is distinguished from the Direct Support Professional 4 and 5 positions by not having direct responsibility for case management but having responsibility for providing a wide range of client support activities. General supervision is received from the Residential Supervisor who assigns work and reviews upon completion. This is a part-time position and offers no benefits. ESSENTIAL DUTIES & RESPONSIBILITIES: includes but are not limited to: Client Supports: 1. As a support member of a residential program, assists in carrying out scheduled independent living program activities related to assisting and supporting clients; serves as role model and provides choices and guidance related to shopping activities, personal money management, diet planning and food preparation, home management, personal hygiene, physical fitness, and social and leisure activities. Completes training and maintains goals as scheduled during each shift., 2. Assists and participates in developing goals and objectives for the systematic training and behavior modification of supported individuals; applies knowledge of positive and non-aversive approaches and employs strategies and techniques from MANDT training., 3. Provides timely transportation to supported individuals for daily commuting, healthcare needs, consumer services, and leisure and social activities., 4. When assisting supported individuals with the administration of medication, uses procedures outlined in agency Medication Administration policy and QuickMar with no exceptions. Conducts daily medication audits as directed., 5. Provides for the safety of supported individuals and makes all reasonable efforts to protect individuals from harm, abuse, and exploitation; orients consumers in security, fire prevention and emergency procedures; provides for crisis; contacts appropriate community resources in time of need; administers first aid as necessary., 6. Assists in maintaining ongoing contact with client families and other representatives through phone calls and home visits, responds in a prompt, helpful and positive manner to family inquiries; helps in coordinating community resources to address individual needs and choices., 7. Demonstrates willingness to assist clients in active participation in a variety of client-selected leisure activities on a frequent basis. 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment., 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment., 9. Immediately reports any observation or occurrence of rights violation to supervisor or program director., 10. Offers supported individuals' real choices about what to eat, wear, watch on TV, or how to spend time, and with whom. Administrative Services: 1. Assists in assuring that the program is in compliance with state and federal licensing requirements. Fulfills all assigned duties related to maintaining license., 2. Completes thorough, accurate, and timely documentation of daily interactions with and supports and choices offered to clients, as well as the client responses, in client, MAR, and program records during each shift worked, per Medicaid Waiver, Department of Behavioral Health and Developmental Services (DBHDS) licensure, and agency requirements, using the appropriate Therap protocols and formats., 3. Demonstrates ability to work and communicate positively as a member of the program team., 4. Grocery shopping within prescribed budget restrictions. In-service and Training: 1. Regularly attends agency in-services, seminars, and workshops to upgrade and maintain knowledge., 2. Attends all monthly employee meetings. Performs additional duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: Knowledge: Working knowledge of intellectual disability concepts, principles of normalization, person centered services, independent needs of adults with intellectual disabilities, positive behavior supports, family support and individual choice. Thorough knowledge of the agency’s policy related to fire and safety. Knowledgeable of agency, DBHDS and HCBS policies, settings requirements and client’s rights. Skills: Demonstrate the Virginia Department of Behavioral Health and Developmental Services developed Basic Competencies, and additional Competencies as required by program level. Demonstrate knowledge and compliance with HCBS settings requirements and client’s rights. Safe operation of a passenger vehicle. Maintain CPR and First Aid Certification. Basic computer literacy and keyboarding skills. Ability: Able to follow directions; abide by agency policies and procedures; interpret agency policies and procedures to clients and/or family members; carry out emergency procedures when needed; effectively communicate verbally and in writing; interact effectively and courteously with team members, clients, and the public; make objective decisions. Able to be flexible in work scheduling. Able to demonstrate proficiency with Therap and QuickMar software. QUALIFICATIONS: • High school diploma with one year experience in the field of intellectual disabilities and/or community residential services preferred., • Valid Virginia Driver's license, acceptable Department of Motor Vehicles Driving Record and dependable transportation., • Ability to successfully pass a background check, and other pre-employment screening. PHYSICAL REQUIREMENTS: Includes but are not limited to: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring or ambulating as needed., • Occasionally bend, kneel, stoop and lift to assist supported individuals with tasks such as walking, dressing, toileting and bathing., • Occasionally required to move within and between worksites for distances of up to fifteen (15) miles., • Near and far visual acuity to perform activities such as: completing written documentation; viewing a computer terminal; operating a motor vehicle, • Able to communicate with coworkers, supported individuals and their families in person, by phone and/or in writing., • Able to move safely within the home environment, which may include stairs and multiple stories. WORK ENVIRONMENT: The work environment is a home or apartment setting, and primarily indoors. Outside conditions exist when traveling to and from activities and meetings. 20-29 hours; 8-hour shifts every other weekend-Sat & Sun; Half or full shifts M-F as available.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Flexible schedule, • Opportunity for advancement Come join us! We are a Great Place to Work Certified! Senior Helpers of Richmond, VA is to help seniors age with dignity. Senior Helpers of Richmond, VA culture is based on strong core values, recognition of achievements and respect. Examples of Benefits: • Variety of shifts available for immediate start, • Competitive pay based on experience, • Flexible scheduling that works with your availability, • Friendly work environment and employee recognition events, • PPE supplied, • Specialized training and opportunities for personal certifications, • Satisfaction As a Senior Helpers of Richmond, VA Caregiver, you experience the privilege of giving back to your community with every shift you complete.Examples of Responsibilities:, • Create and maintain open communication with seniors, their families, and our staff, • Assist with personal care, • Companionship, • Assist with all Activities of Daily Living (ADLs) as assigned, • Has experience with Dementia, • Has experience with Gait belt Transfers We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws.

Job Description RRSI offers a shift differential of $1.50 per hour (in addition to the base hourly rate) for all hours worked from 4P to 7A. $1000 Sign-on Bonus GENERAL STATEMENT OF RESPONSIBILITIES: Provides assistance to professional case management and supervisory personnel in providing person– centered services in a community residential program for adults functioning within a range of mild to severe intellectual disabilities. This position is distinguished from the Direct Support Professional 4 and 5 positions by not having direct responsibility for case management but having responsibility for providing a wide range of client support activities. General supervision is received from the Residential Supervisor who assigns work and reviews upon completion. ESSENTIAL DUTIES & RESPONSIBILITIES: includes but are not limited to: Client Supports: 1. As a support member of a residential program, assists in carrying out scheduled independent living program activities related to assisting and supporting clients; serves as role model and provides choices and guidance related to shopping activities, personal money management, diet planning and food preparation, home management, personal hygiene, physical fitness, and social and leisure activities. Completes training and maintains goals as scheduled during each shift., 2. Assists and participates in developing goals and objectives for the systematic training and behavior modification of supported individuals; applies knowledge of positive and non-aversive approaches and employs strategies and techniques from MANDT training., 3. Provides timely transportation to supported individuals for daily commuting, healthcare needs, consumer services, and leisure and social activities., 4. When assisting supported individuals with the administration of medication, uses procedures outlined in agency Medication Administration policy and QuickMar with no exceptions. Conducts daily medication audits as directed., 5. Provides for the safety of supported individuals and makes all reasonable efforts to protect individuals from harm, abuse, and exploitation; orients consumers in security, fire prevention and emergency procedures; provides for crisis; contacts appropriate community resources in time of need; administers first aid as necessary., 6. Assists in maintaining ongoing contact with client families and other representatives through phone calls and home visits, responds in a prompt, helpful and positive manner to family inquiries; helps in coordinating community resources to address individual needs and choices., 7. Demonstrates willingness to assist clients in active participation in a variety of client-selected leisure activities on a frequent basis. 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment., 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment., 9. Immediately reports any observation or occurrence of rights violation to supervisor or program director., 10. Offers supported individuals' real choices about what to eat, wear, watch on TV, or how to spend time, and with whom. Administrative Services: 1. Assists in assuring that the program is in compliance with state and federal licensing requirements. Fulfills all assigned duties related to maintaining license., 2. Completes thorough, accurate, and timely documentation of daily interactions with and supports and choices offered to clients, as well as the client responses, in client, MAR, and program records during each shift worked, per Medicaid Waiver, Department of Behavioral Health and Developmental Services (DBHDS) licensure, and agency requirements, using the appropriate Therap protocols and formats., 3. Demonstrates ability to work and communicate positively as a member of the program team., 4. Grocery shopping within prescribed budget restrictions. In-service and Training: 1. Regularly attends agency in-services, seminars, and workshops to upgrade and maintain knowledge., 2. Attends all monthly employee meetings. Performs additional duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: Knowledge: Working knowledge of intellectual disability concepts, principles of normalization, person centered services, independent needs of adults with intellectual disabilities, positive behavior supports, family support and individual choice. Thorough knowledge of the agency’s policy related to fire and safety. Knowledgeable of agency, DBHDS and HCBS policies, settings requirements and client’s rights. Skills: Demonstrate the Virginia Department of Behavioral Health and Developmental Services developed Basic Competencies, and additional Competencies as required by program level. Demonstrate knowledge and compliance with HCBS settings requirements and client’s rights. Safe operation of a passenger vehicle. Maintain CPR and First Aid Certification. Basic computer literacy and keyboarding skills. Ability: Able to follow directions; abide by agency policies and procedures; interpret agency policies and procedures to clients and/or family members; carry out emergency procedures when needed; effectively communicate verbally and in writing; interact effectively and courteously with team members, clients, and the public; make objective decisions. Able to be flexible in work scheduling. Able to demonstrate proficiency with Therap and QuickMar software. QUALIFICATIONS: • High school diploma with one year experience in the field of intellectual disabilities and/or community residential services preferred., • Valid Virginia Driver's license, acceptable Department of Motor Vehicles Driving Record and dependable transportation., • Ability to successfully pass a background check, and other pre-employment screening. PHYSICAL REQUIREMENTS: Includes but are not limited to: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring or ambulating as needed., • Occasionally bend, kneel, stoop and lift to assist supported individuals with tasks such as walking, dressing, toileting and bathing., • Occasionally required to move within and between worksites for distances of up to fifteen (15) miles., • Near and far visual acuity to perform activities such as: completing written documentation; viewing a computer terminal; operating a motor vehicle, • Able to communicate with coworkers, supported individuals and their families in person, by phone and/or in writing., • Able to move safely within the home environment, which may include stairs and multiple stories. WORK ENVIRONMENT: The work environment is a home or apartment setting, and primarily indoors. Outside conditions exist when traveling to and from activities and meetings. 40-hours: 2P-10P & every other weekend; 1:30P-9:30P & every other weekend; 8A-4P & every other weekend.

Job DescriptionRRSI offers a shift differential of $1.50 per hour (in addition to the base hourly rate) for all hours worked from 4P to 7A. GENERAL STATEMENT OF RESPONSIBILITIES: Provides assistance to professional case management and supervisory personnel in providing person– centered services in a community residential program for adults functioning within a range of mild to severe intellectual disabilities. This position is distinguished from the Direct Support Professional 4 and 5 positions by not having direct responsibility for case management but having responsibility for providing a wide range of client support activities. General supervision is received from the Residential Supervisor who assigns work and reviews upon completion. ESSENTIAL DUTIES & RESPONSIBILITIES: includes but are not limited to: Client Supports: 1. As a support member of a residential program, assists in carrying out scheduled independent living program activities related to assisting and supporting clients; serves as role model and provides choices and guidance related to shopping activities, personal money management, diet planning and food preparation, home management, personal hygiene, physical fitness, and social and leisure activities. Completes training and maintains goals as scheduled during each shift., 2. Assists and participates in developing goals and objectives for the systematic training and behavior modification of supported individuals; applies knowledge of positive and non-aversive approaches and employs strategies and techniques from MANDT training., 3. Provides timely transportation to supported individuals for daily commuting, healthcare needs, consumer services, and leisure and social activities., 4. When assisting supported individuals with the administration of medication, uses procedures outlined in agency Medication Administration policy and QuickMar with no exceptions. Conducts daily medication audits as directed., 5. Provides for the safety of supported individuals and makes all reasonable efforts to protect individuals from harm, abuse, and exploitation; orients consumers in security, fire prevention and emergency procedures; provides for crisis; contacts appropriate community resources in time of need; administers first aid as necessary., 6. Assists in maintaining ongoing contact with client families and other representatives through phone calls and home visits, responds in a prompt, helpful and positive manner to family inquiries; helps in coordinating community resources to address individual needs and choices., 7. Demonstrates willingness to assist clients in active participation in a variety of client-selected leisure activities on a frequent basis. 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment., 8. Interacts with each individual with dignity and respect, and never under any circumstances subjects them to verbal, mental or physical abuse, neglect or mistreatment., 9. Immediately reports any observation or occurrence of rights violation to supervisor or program director., 10. Offers supported individuals' real choices about what to eat, wear, watch on TV, or how to spend time, and with whom. Administrative Services: 1. Assists in assuring that the program is in compliance with state and federal licensing requirements. Fulfills all assigned duties related to maintaining license., 2. Completes thorough, accurate, and timely documentation of daily interactions with and supports and choices offered to clients, as well as the client responses, in client, MAR, and program records during each shift worked, per Medicaid Waiver, Department of Behavioral Health and Developmental Services (DBHDS) licensure, and agency requirements, using the appropriate Therap protocols and formats., 3. Demonstrates ability to work and communicate positively as a member of the program team., 4. Grocery shopping within prescribed budget restrictions. In-service and Training: 1. Regularly attends agency in-services, seminars, and workshops to upgrade and maintain knowledge., 2. Attends all monthly employee meetings. Performs additional duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: Knowledge: Working knowledge of intellectual disability concepts, principles of normalization, person centered services, independent needs of adults with intellectual disabilities, positive behavior supports, family support and individual choice. Thorough knowledge of the agency’s policy related to fire and safety. Knowledgeable of agency, DBHDS and HCBS policies, settings requirements and client’s rights. Skills: Demonstrate the Virginia Department of Behavioral Health and Developmental Services developed Basic Competencies, and additional Competencies as required by program level. Demonstrate knowledge and compliance with HCBS settings requirements and client’s rights. Safe operation of a passenger vehicle. Maintain CPR and First Aid Certification. Basic computer literacy and keyboarding skills. Ability: Able to follow directions; abide by agency policies and procedures; interpret agency policies and procedures to clients and/or family members; carry out emergency procedures when needed; effectively communicate verbally and in writing; interact effectively and courteously with team members, clients, and the public; make objective decisions. Able to be flexible in work scheduling. Able to demonstrate proficiency with Therap and QuickMar software. QUALIFICATIONS: • High school diploma with one year experience in the field of intellectual disabilities and/or community residential services preferred., • Valid Virginia Driver's license, acceptable Department of Motor Vehicles Driving Record and dependable transportation., • Ability to successfully pass a background check, and other pre-employment screening. PHYSICAL REQUIREMENTS: Includes but are not limited to: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring or ambulating as needed., • Occasionally bend, kneel, stoop and lift to assist supported individuals with tasks such as walking, dressing, toileting and bathing., • Occasionally required to move within and between worksites for distances of up to fifteen (15) miles., • Near and far visual acuity to perform activities such as: completing written documentation; viewing a computer terminal; operating a motor vehicle, • Able to communicate with coworkers, supported individuals and their families in person, by phone and/or in writing., • Able to move safely within the home environment, which may include stairs and multiple stories. WORK ENVIRONMENT: The work environment is a home or apartment setting, and primarily indoors. Outside conditions exist when traveling to and from activities and meetings. Overnight / 30+ hours & every other weekend 9P-7A and every other weekend 10P-8A, Thursday, Friday and Saturday

Job DescriptionSalary: $17.00+ Village Behavioral Health (VBH) is a licensed behavioral health organization providing residential facilities and crisis services. Our mission is rooted in the belief that "it takes a village"to foster healing, stability, and recovery. We are dedicated to delivering high-quality, person-centered, trauma-informed care to individuals experiencing behavioral health crises throughout Virginia. TheDirect Support Professional (DSP)provides person-centered support to adults with intellectual and developmental disabilities (ID/DD) in home and community-based settings. The DSP is responsible for supporting individuals in developing and maintaining daily living, social, and community skills; promoting health, safety, and wellness; and honoring each persons rights, preferences, and goals as outlined in their Individual Support Plan (ISP), behavior support plan, and agency policies and procedures. The DSP plays a key role in helping individuals live meaningful, self-directed lives in the least restrictive, most integrated community setting. Hourly Pay Range:$17/hour plus, depending on experience We are currently hiringfull-time, part-time, and PRN (as-needed)staff to support our homes inNorth Chesterfield, Richmond, Highland Springs, and Henrico. All full-time employees are expected to work every other weekend, 12-hour shifts. Shifts Include: Monday-Friday • Day: 7am-3pm, • Evening: 3pm-11pm, • Overnight: 11pm-8am Weekends: • Day: 8am-8pm, • Evening: 8pm-8am Duties/Responsibilities: • Person-Centered Supports & Skill Building, • Implementeach individualsISP and any applicable behavior support, nursing, or risk management plans as written., • Support individuals with daily living skills (e.g., hygiene, dressing, toileting, eating, money management, housekeeping, cooking, laundry, medication routines as trained/authorized)., • Teach and role-model skills that increase independence, self-advocacy, and self-determination., • Encourage individuals to make choices in all areas of daily life, honoring dignity of risk while following safety plans., • Provide support in communication (including use of adaptive communication devices as applicable), problem solving, and decision-making.Health, Safety, and Wellness, • Promote andmaintaina safe, clean, and healthy environment in the home and communityin accordance withDBHDS/Medicaid regulations, agency policies, and infection prevention practices., • Follow all agency and regulatory requirements for incident reporting, serious incident response, and documentation., • Observe individuals for changes in physical or mental health, behavior, or functioning and promptly report concerns to the House Manager/Program Supervisor and/or nurse., • As trained and authorized, safely administer medications and treatments, document accurately, and follow medication management policies and procedures., • Support individuals in attending healthcare, dental, behavioral health, and otherappointments; provideaccurateinformation to providers and follow through on recommendations as directed.Community Inclusion and Engagement, • Assistindividuals to access andparticipatein community activities of their choice (e.g., work, volunteering, church, recreation, shopping, social clubs,special events)., • Support individuals to build andmaintainnaturalsupports, friendships, and relationships while respecting boundaries and privacy., • Provide or coordinate transportation, using agency vehicles or personalvehicleas authorized,in accordance withagency and insurance requirements., • Identifyand encourage opportunities for new experiences, learning, and community integration consistent with the individuals goals, preferences, and tolerance.Documentation and Communication, • Complete all required documentation (progress notes, data sheets, behavior tracking, medication records, incident reports, logbooks, etc.) accurately, objectively, and within requiredtimeframesusing paper and/or electronic systems., • Document services in clear,behaviorally-descriptivelanguage that reflects the individuals response and progress toward outcomes., • Communicate effectively with the House Manager, Nurse, Case Manager/Support Coordinator, team members, and families/guardians as authorized andappropriate., • Immediately report suspected abuse, neglect, exploitation, or rights violationsin accordance withagency policy, DBHDS regulations, and Virginia law.Teamwork, Professionalism, and Boundaries, • Maintain professional boundaries with individuals,families/guardians, and coworkersat all times., • Participate in team meetings, ISP meetings,staffings, and trainings as scheduled., • Follow instructions and feedback from supervisors andparticipatein performance evaluations and coaching., • Demonstrate dependable attendance, punctuality, and adherence to assigned schedules., • Represent A Village Youth & Family Services in a professional, respectful manner in the home and community.Compliance, Training, and Quality Improvement, • Complete andmaintainall required trainings within specified timelines (e.g., New Hire/Orientation, Human Rights, Person-Centered Practices, Behavioral Support, Medication Administration, CPR/First Aid, OSHA/infection control, emergency preparedness, crisis management, EVV/EHR use, and any DBHDS or payer-required training)., • Follow all agency policies and procedures, state and federal regulations, DBHDS/Medicaid requirements, and human rights regulations applicable to ID/DD services., • Participate in drills, audits, quality improvement activities, and corrective action plans asrequested., • Look for opportunities to improve the quality, safety, and effectiveness of residential services and offer constructive suggestions to leadership. Required Qualifications: • High school diploma or G.E.D., • Valid Driver's Licenseand reliable transportation, • At least one (1) year of experience working directly with individuals with intellectual/developmental disabilitiesor in a related human services field preferred (group home, day support, special education, residential, or behavioral health)., • Ability to pass all required background checks and screenings, which may include:Virginia State Police criminal background check, Central Registry CPS check, OIG/LEIE or other exclusion list checks, DMV driving record, TB screening and/or other health screenings as required., • Must complete andmaintaincurrent certifications in:CPR/First-Aid, medication administration, crisis or behavior intervention training as required by agency andDBHDS., • Ability to maintain calm, professional demeanor in crisis or high-stress situations., • Strong interpersonal and communication skills, including the ability to listen, follow directions, and give clear information., • Basic computer skills, including the ability to use email, electronic documentation systems, and onlinetrainings., • Ability to lift, push, pull, or support individuals and equipment as needed (with or without reasonable accommodations) and to perform household tasks., • Ability to work independently and as part of a team; roll-up-your-sleeves mentality and willingness to help where needed., • Ability to complete detailed documentation ina timelyandaccuratemanner. The success of our agency depends upon the success of our team! Join VBH to gain hands-on experience in a dynamic, creative, and fulfilling work environment. Benefits: • Health, Dental, and Vision Insurance, • Paid Time Off, • Performance Bonuses, • CEU Training/Professional Development Stipend, • 401K Village Behavioral Health is an equal opportunity employer.

Job Description Community Health Worker (CHW) – In-Home Medical Practice Employment Type: Full-Time or Part-Time Make a Meaningful Impact Where Patients Need It Most Join a compassionate, mission-driven in-home medical practice dedicated to improving the health, independence, and quality of life of our patients. As a Community Health Worker (CHW), you will play a vital role in helping patients overcome social and environmental barriers that affect their ability to receive and benefit from medical care. Working alongside providers, care managers, and families, you will serve as a trusted advocate, helping patients navigate complex social systems while connecting them to essential community resources. What You'll Do Support & Assess Patient Needs • Conduct Social Determinants of Health (SDOH) screenings in patient homes, by phone, or virtually, • Identify barriers related to food access, transportation, housing stability, utilities, home safety, social isolation, and financial hardship, • Link patients and families with community resources such as food programs, transportation, housing support, and social services, • Assist with applications for public benefits (SNAP, Medicaid-related programs, disability, aging services, etc.), • Partner with providers, nurses, and care teams to align social support with medical care plans, • Facilitate communication between patients, caregivers, community agencies, and the clinical team, • Identify home safety risks that impact patient health and independence, • Coordinate referrals for home modifications, medical equipment, and supportive services, • Accurately document patient interactions, referrals, and outcomes in Athena EHR, • Stay current on community resources and eligibility requirements Required • High school diploma or equivalent, • Active Community Health Worker certification, • Experience working with aging, vulnerable, or medically complex populations, • Knowledge of community resources and public assistance programs, • Strong communication, organizational, and relationship-building skills, • Ability to work independently and as part of a collaborative care team, • Associates or Bachelors degree in Social Work, Public Health, Human Services, or related field, • Experience in home-based care, primary care, or care management, • Hybrid role combining field visits and remote patient engagement, • Collaborative, interdisciplinary in-home medical care team We believe healthcare should meet patients where they are — physically, emotionally, and socially. In this role, you will directly improve patients lives by helping remove barriers to care, promoting independence, and supporting long-term wellness in the home. Your work will create real, lasting change for patients and families every day.

Job Description The HCO Director of Nursing is a critical part of the agency and must have experience working in the home health setting. We are looking for an individual that is versatile and able to wear a number of hats. This individual must have the following: • A Bachelor of Science in Nursing (BSN) or higher degree is preferred., • Must hold a current license as a Registered Nurse from the Virginia State Board of Nursing., • Oversee home health program and operations., • Oversee and complete clinical documentation., • Ensure agency compliance with regulations., • Experience with successfully managing home health program within state, federal and local guidelines., • Knowledgeable on Medicaid/Medicare and VDH requirements for home health program., • Facilitate assessments and plan of care for clients., • Complete and obtain service authorization from Medicaid/Medicare., • Facilitate home visits evaluating client needs on a consistent basis., • Supervises home health staff to ensure appropriate delivery of service in relation to plan of care., • Facilitates mandated training for home health staff at orientation and on a monthly basis., • Conducts home health aide training.