Trabajos mental health case manager en Seattle, Washington - Page 2Crear alertas

Job DescriptionDescription: Days Off: Saturday, Sunday Shift: Office Day Insurance Benefits: Dental, Life, Long-term Disability, Medical Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. PROGRAM DESCRIPTION: The supervisor performs all duties of the Clinical Support Specialist, working with the Project Manager, Project Assistant, Residential Counselor Supervisor, Residential Counselors, community case managers and other outside provider agencies to provide and coordinate clinical services for program residents. In addition, the CSS Supervisor provides direct supervision of the Clinical Support Specialists and Housing Stabilization Specialist (if applicable) and clinical oversight of the services clients receive. The supervisor works with the Project Manager and other administrative/management staff on overall program and agency operational needs. MAJOR DUTIES AND RESPONSIBILITIES: • Provide direct supervision to Clinical Support Specialists and Housing Stabilization Specialist (if applicable) in their casework and other duties., • Oversee documentation standards related to quality and frequency, • In conjunction with Project Manager, hire and orient Clinical Support Specialists and Housing Stabilization Specialists, • Provide on-site service coordination for program residents by carrying a small caseload., • Support Residential Counselors in their roles as providers of milieu therapy, crisis management, and handling of daily building operations., • Facilitate engagement of residents through creative, resourceful strategies that build trust and confidence., • Meet with each resident and any attached community case manager to develop an Integrated Service Plan outlining goals and strategies to ensure housing success., • Facilitate connections with outside case management, as appropriate for residents., • Maintain contact with community case managers to resolve crises and monitor progress as defined in the Integrated Service Plan; regularly update each resident's progress in their service file., • Assist in the management of building operations as needed., • Intervene in crises and assist with building rule enforcement as necessary., • Assist with other property management functions as assigned., • Chart significant events involving residents in a daily log; read log daily., • Interact with residents in the general milieu of program common areas; publicize service availability., • Assist residents in the formation of interest groups or therapeutic support groups; facilitate when appropriate., • Plan outings and on-site activities to improve resident skills in activities of daily living and to increase the level of meaningful activity in their lives., • Work with residents and other staff to identify needs for additional on-site services, groups and activities., • Assist with coordination of meal program., • Facilitate community meetings., • Participate in staff meetings and trainings., • Bachelor’s degree relevant to social services or management. Demonstrated ability to supervise or lead teams in a fast paced, complex, social service or other programming may substitute for degree requirement. See below for details., • Two years of relevant work experience in human services, preferably working with adults challenged by homelessness, economic disadvantages, mental illness and/or substance use disorders. Personal lived experience may substitute for some of the work experience requirements., • One year supervisory or leadership experience, • Master’s degree in social work, counseling, administration, public health, or other relevant degree, • Case management or housing navigation (SCM only) experience, • Bachelor’s degree in relevant degree, or, • Bachelor’s degree in any field and 1 additional year of paid case management experience in social services, or, • Relevant Associate’s degree and 2 additional years of relevant paid case management work experience, or, • Any Associate’s degree and 2 additional year of highly relevant case management work experience, and formal training in supervisory skills to demonstrate an ability to successfully perform the job, or PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

Job DescriptionDescription: Days Off: Sunday, Monday, Tuesday Shift: Night (11:00pm - 9:30am) Shift Differential: $1.00 per hour Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC: Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. About Mobile Rapid Response Crisis Team (MRRCT): The Mobile Rapid Response Crisis Team (MRRCT or “Meerkat”) at DESC, is a county funded program responsible for addressing the imminent and emergent needs of community members in crisis, in the central region of King County primarily covering the entirety of Seattle. The DESC team has been providing mobile crisis response services to the community for well over a decade. As a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. JOB DEFINITION: Each Crisis Outreach Shift Supervisor is responsible for ensuring their team’s timely, effective, and coordinated response into the field as they are dispatched and deployed by Crisis Connections. Shift Supervisors work alongside the staff they supervise providing real-time, on the ground supervision, coaching and guidance for how to resolve crisis situations their teams are responding to in the community. Crisis Outreach Shift Supervisors have the responsibility of implementing the systems created by the MRRCT program leadership related to proper documentation standards, implementation and adherence to DESC policies and procedures, supervision and performance management of their team, and ensuring their team members participate in all relevant training and on-going education necessary. As part of the MRRCT each shift supervisor will at times be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine least restrictive alternatives to involuntary treatment. MAJOR DUTIES AND RESPONSIBILITIES: • Understand the expectations of MRRCT as described in King County’s Provider Manual., • Oversee maintenance and upkeep of employee files and records for compliance to program requirements., • Co-lead the day-to-day operations of their assigned shift., • Dispatch to outreaches as needed alongside team., • Co-host and participate in all required team meetings., • Provide 1:1 supervision with supervisees 2x/ month at minimum., • Coordinate day –to-day schedule, making changes and adjustment due to staff call outs and call volume., • Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO., • Monitor for good working conditions all vehicles in MRRCT fleet, in collaboration with their Project Manager. Ensure vehicle and driver safety policies and procedures are followed by all team members. Report and respond to issues promptly., • Maintain strong knowledge of all DESC policies and procedures. Assure compliance with same., • Provide routine administrative and clinical supervision of team including combination of Certified Peer Crisis Outreach Specialist, Crisis Outreach Specialist, and Mental Health Professional Crisis Outreach Specialists, including performance evaluations on a regular and scheduled basis and maintain supporting documentation in confidential supervision and personnel files., • Maintain strong knowledge of the collective bargaining agreement between management and union represented staff. Assure compliance with same., • Provide clinical consultation as needed for the evaluation of the psychiatric, substance use, and housing needs of clients, and advocating for clients to access the most effective disposition available in the community., • Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff., • Help staff build competent crisis outreach skills and standard of practice related to clinical documentation and service coordination., • Help staff build conflict resolution skills and understand how to give and receive feedback., • Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses., • One or more years' experience in community based behavioral health services., • Experience working with adults experiencing homelessness, mental illness and/or substance use disorders., • Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required., • Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT)., • Be able to pass a Washington State Criminal background check., • Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices., • Knowledge of Harm Reduction strategies., • Strong working knowledge of DSM V., • Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients., • Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control., • Possess strong communication and writing skills., • Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary., • Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present., • Familiar with King County crisis response system and methods of access., • Ability to communicate with and supervise staff from diverse backgrounds., • Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors., • Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: • Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in the State of Washington., • Licensed Substance Use Disorder Professional (SUDP) in the state of Washington., • Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates., • Crisis Outreach and/or Crisis Intervention experience., • Bilingual in Spanish/English., • Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other persons by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. #IND123

Job Description Bilingual Resident Support Specialist (English/Spanish) Location: Seattle, WA (On-site at Coronado Springs) Department: Housing Schedule: Full-Time, 40 hours/week Compensation: $31.00/hour Reports to: Housing Program Manager About Wellspring Family Services For over 130 years, Wellspring Family Services has been helping families and individuals in King County overcome crisis and achieve lasting stability. As a nonprofit, multi-service agency, we focus on preventing homelessness and supporting families through comprehensive, wraparound services. Our programs include: • Housing Services: helping families regain and maintain stable housing. We are committed to equity, inclusion, and accessibility in the workplace. Everyone is welcome here, and we strongly encourage applications from BIPOC individuals, LGBTQIA+ communities, people with disabilities, veterans, immigrants, and people with lived experience of homelessness. The Role: Resident Support Specialist As a Resident Support Specialist, you will play a vital role in supporting residents at Coronado Springs affordable housing complex, helping them achieve personal, financial, and housing stability. You will provide on-site, support and advocacy to residents, connecting them with community resources and fostering a safe, inclusive living environment. If you are passionate about community impact, thrive in relationship-based work, and believe in the power of housing stability — this is the role for you. What You will Do • Provide on-site support to residents., • Build community connections by supporting resident events and activities., • Conduct needs assessments and creates individualized action plans to help residents overcome barriers to stability., • Offer crisis intervention for residents at risk of eviction and connect them to rental or utility assistance., • Educate residents on tenant rights and responsibilities., • Coordinate referrals for services such as mental health counseling, job training, and financial coaching., • Collaborate with local partners to bring resources and opportunities to residents., • Mediate landlord-tenant issues and advocate for supportive housing practices., • Develop and oversee youth and afterschool programs that support academic, social, and emotional growth., • 3+ years of experience in housing services, case management, or community engagement., • Bilingual proficiency in English and Spanish (spoken and written)., • Understanding of landlord-tenant laws and conflict resolution., • Experience supporting diverse and vulnerable populations, including those exiting homelessness., • Excellent communication, organization, and time management skills., • Proficiency with Microsoft Office and databases (Salesforce experience a plus)., • Valid driver’s license and reliable transportation., • Experience designing or leading youth programs., • Medical, dental, vision, Life, and Long-Term Disability insurance, • 30 days paid time off per year + 10 paid holidays, • 403(b) Retirement Plan, • Flexible Spending & Health Savings Accounts, • Employee Assistance Program, • Counseling Session Reimbursement, • DEIA Training & Employee Resource Groups We value diversity and are committed to creating an accessible environment for all applicants. If you need a disability accommodation during the application or interview process, please contact HR@wellspringfs[dot]org. Ready to Apply? Submit your application online at: — click on “Career Center” to apply!

Job Description This position is available fully remote in Washington state. Who we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. Our commitment is to: • Strive to apply an equity lens to all our work., • Reduce health disparities. The Level I Utilization Management Clinician performs utilization review for medical or behavioral health requests using utilization review criteria, technologies, and tools. Identifies, coordinates, and implements high quality, cost-effective alternatives when appropriate to the patient’s condition. Supports physician decision-making, working collaboratively with all members of the health care team, the patient, the patient’s family, co-workers, and internal and external customers to achieve optimal patient outcomes. Ensures members have timely access to care and supports during transitions between levels of care. Understands and effectively communicates requirements and follows Community Health Plan of Washington (CHPW) policies and procedures. To be successful in this role, you: • Have a bachelor’s degree in a relevant field or an equivalent combination of education and highly relevant experience., • Have a current, unrestricted license as an RN or LPN., • Have at least two years clinical experience in either a physical health or behavioral health setting., • Conduct review of hospital notification or prior authorization care requests against established clinical guidelines and health plan policies., • Collaborate with facilities to perform discharge planning., • Provide coordination support to members transitioning between care settings or returning home from a hospitalization. Identifies member needs and provides support to ensure necessary services are available during the transition period., • Collaborates with providers, office staff, and Care Coordination team to assure coordination of care in a timely manner according to contractual and regulatory timeframes., • Identifies, coordinates, and ensures high quality care and appropriate care by focusing on supporting access to care and services across the continuum of care in accordance with the patient’s medical needs., • Identify potentially unnecessary services and/or delivery settings and recommends appropriate alternatives., • Identifies and determines medical necessity of out of network (OON) requests for services., • Assures referrals are complete and enrollment/eligibility benefits verified, prior to authorizing care., • Delivers timely written notification to patient or family members and communicates with members of the health care team., • Prepare cases that do not meet medical necessity or criteria for medical director review., • Communicate effectively with medical director regarding identified variances within the case against criteria utilized for medical review., • Regularly communicates with the UM Manager, Medical Director, physician advisor/reviewer and primary care physician for support, problem resolution and notification of decertification and appeals., • Using established screening tools, identify candidates and recommend enrollment into care management and disease management programs., • Identify quality of care issues and report for investigation per CHPW's policy., • Participates as part of the care management team; works collaboratively with all department staff., • Reporting to work on time and for all scheduled shifts is essential to this position., • Ability to effectively manage and maintain quality standards for high volume of authorization., • Ability to work independently., • Effective written and verbal communication skills; able to communicate with and collaborate effectively with physicians and allied health care providers., • Knowledge in criteria set, including MCG, InterQual, ASAM, and LOCUS preferred., • Ability to multi-task and deal with complex assignments with competing priorities on a frequent basis., • Perform all functions of the job with accuracy, attention to detail and within established timeframes., • Effective analytical skills and the ability to interpret, evaluate and formulate action plans based upon data., • Experience in care management workflow systems., • Flexibility and willingness to work in a matrix-management environment., • Demonstrated organizational, time management, and project management skills., • Demonstrated proficiency and experience with Microsoft Office products., • Ability to present in a group setting., • Willingness to be part of a collaborative and dynamic clinical development team. As part of our hiring process, the following criteria must be met: • Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency., • Vaccination requirement (CHPW offers a process for medical or religious exemptions) The position is FLSA Non-Exempt and is eligible for overtime and has a 10% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors. CHPW offers the following benefits for Full and Part-time employees and their dependents: • Medical, Prescription, Dental, and Vision, • Telehealth app, • Flexible Spending Accounts, Health Savings Accounts, • Basic Life AD&D, Short and Long-Term Disability, • Voluntary Life, Critical Care, and Long-Term Care Insurance, • 401(k) Retirement and generous employer match, • Employee Assistance Program and Mental Fitness app, • Financial Coaching, Identity Theft Protection, • Time off including PTO accrual starting at 17 days per year., • 40 hours Community Service volunteer time, • 10 standard holidays, 2 floating holidays Sensory*: • Extended periods of sitting, computer use, talking and possibly standing, • Simple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexion, • Frequent torso/back static position; occasional stooping, bending, and twisting. Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

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We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options.

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