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Job Description Bilingual Patient Financial Counselor Patient Access Services Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Bilingual Patient Financial Counselor is responsible for providing complete registration and financial advocacy for the patient upon entry to the health center. The Patient Financial Counselor obtains specific demographic and financial information to determine patient's financial needs and ensure timely delivery of care. The Patient Financial Counselor assists uninsured and underinsured patients by applying for federal, state, & local health insurance programs. The Patient Financial Counselor also assists patients with navigating the health center’s programs and services, educating about health insurance, and answering patient billing questions Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. • Subject Matter Expert in Registration and Financial Counseling., • Complete registration functions, validate patient demographic data, identifies and verifies medical benefits, accurate plan code, and updates Coordination of Benefits to ensure maximized front-end revenue cycle operations., • Assists uninsured and underinsured patients by applying for Medicare, Medicaid, Marketplace, Ryan White HIV/AIDS Program (RWHAP), Sliding Fee Scale, and other federal, state, & local programs., • Follow up with the State on cases pending eligibility and/or contacting patient for additional information on pending accounts requiring more than originally provided., • Deliver education in regard to explaining affordability programs, qualified health plans, essential health benefits, and rights when using insurance., • Maintains an understanding and remains current with the health center’s Sliding Fee Scale and Financial Hardship Program., • Calculate and provide “Good Faith Estimates” to patients for services provided by the health center., • Add and term coverage properly, ensuring that billing is initiated when appropriate., • Maintains departmental and/or individual work queues and reports as required., • Conducts Financial Counseling appointments on assigned days in clinic., • Answers calls received in the Financial Counseling call queue and assists patients with their needs., • Explains/answers patient billing inquiries and interprets statement data to resolve accounts., • Documents patient account notes for all interactions/transactions., • Maintains productivity and quality standards set forth by the department., • Fluent in both English and Spanish required, • Bachelor’s degree preferred but not required., • 1-4 years’ experience in registration and financial counseling required., • Experienced in applying patients for Medicare, Medicaid, Marketplace, and/or Ryan White HIV/AIDS Programs (RWHAP) required. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. • Office setting, with sustained use of a computer., • The noise level in the work environment is minimal to moderate., • Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization., • FLSA Status: Hourly Full-time, Non-Exempt, • Leader: Financial Counseling Manager, • 150 hours of PTO in the first year followed by 195 hours per year moving forward., • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Account, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:189728

Job Description Long-Acting Injectable (LAI) Coordinator Clinical Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Long-Acting Injectable (LAI) Coordinator supports Damien Center’s interdisciplinary clinical team by managing the coordination and administration of long-acting injectable medications. This role combines administrative and clinical responsibilities to ensure timely access, safe administration, and accurate documentation of LAI therapies. The LAI Coordinator plays a vital role in maintaining seamless communication between patients, pharmacy, billing, and clinical staff to promote efficient, patient-centered care. Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. • Room patients, obtain vital signs, and update health information in the electronic health record (EHR), including medical history, screening form responses, and medication reconciliation., • Administer medications, including injections (intramuscular, subcutaneous, or intradermal) as ordered, documenting all administrations in medication logs and tracking systems., • Prepare exam rooms for patient visits by cleaning, sterilizing, and restocking supplies to maintain infection control standards., • Document all care provided and patient interactions in the EHR accurately and in real time., • Interact with patients, • Maintain compliance with Damien Center’s Standards of Conduct, infection control, and all related policies and procedures., • Participate actively in departmental and agency-wide meetings, training, quality improvement activities, and professional development opportunities as requested by leadership., • Provide exceptional customer service and demonstrate unconditional positive regard for all patients, coworkers, and community partners., • Foster a positive and inclusive work environment that promotes teamwork, mutual respect, and cultural humility., • Anticipate patient needs and take proactive steps to address concerns or barriers to care within scope of practice., • Ensure all clinical areas remain clean, organized, and functional throughout the workday., • Collaborate effectively with all members of the multidisciplinary team and provide support as needed to ensure optimal clinic operations., • Address challenges and conflict situations constructively, seeking assistance when appropriate. The ideal candidate must have: • Current Licensed Practical Nurse (LPN) license in good standing with the State of Indiana, • Current certification in Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR). The ideal candidate will have: • Minimum of two to three years of experience as an LPN in a clinical setting, preferably in ambulatory or outpatient care, • Proficiency in electronic health records is required, and eClinical Works experience is preferred, • Proficiency in Microsoft Office and related computer applications, • Strong interpersonal, organizational, and customer service skills, as well as excellent written and verbal communication. To perform this job successfully, an individual must be able to carry out each essential job function effectively and with a high level of professionalism. The requirements outlined represent the fundamental knowledge, skills, and abilities necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. The individual in this position must demonstrate integrity, discretion, and a strong commitment to confidentiality. Effective communication, attention to detail, organization, and adaptability are essential. The individual should also maintain current knowledge of best practices and emerging trends in clinical care, infection control, health equity, and patient-centered service delivery. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • While performing the duties of this job, the employee is frequently required to stand, walk, sit, bend, reach, and use hands and arms to handle or operate equipment and medical instruments., • The position requires regular communication with patients, staff, and providers, necessitating clear speech and active listening., • The employee must occasionally lift and/or move up to 25 pounds, including medical supplies or small equipment., • This role may involve periods of standing during patient care activities and occasional exposure to infectious materials in accordance with standard precautions. The workplace environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Remote work may be considered on a case-by-case basis with prior supervisor's approval. • Functions primarily within a clinical and office environment, involving direct interaction with patients, staff, and community partners., • Requires sustained use of computers, phones, and standard office or medical equipment., • Includes regular movement between exam rooms, offices, and other clinical areas., • Noise levels are generally moderate but may fluctuate with patient volume and clinic activity., • Occasional exposure to infectious materials or bodily fluids may occur; employees are expected to follow standard precautions and infection control procedures., • Employees are expected to maintain professional competency and foster an environment of courtesy, respect, inclusion, and positivity in all interactions, both internal and external to the organization., • FLSA Status: Full-time, Non-Exempt, • Leader: Nurse Manager, • 150 hours of PTO in the first year followed by 195 hours per year moving forward., • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Account, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:189343

Job Description Housing Case Manager Essential Servies Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Housing Case Manager provides comprehensive support to individuals and families experiencing chronic housing instability. This role delivers intensive, client-centered case management aimed at promoting long-term housing stability and enhancing overall quality of life. The Housing Case Manager collaborates closely with internal interdisciplinary teams and external partners within the Marion County Continuum of Care. The position requires strong communication and conflict resolution skills, a solid understanding of grant compliance and budgeting processes, and a commitment to person-centered, trauma-informed care. Duties and Responsibilities: • Maintain an active caseload of individuals and families experiencing housing insecurity., • Conduct comprehensive assessments of clients’ situations, including safety risks, housing needs, and support systems., • Develop and implement individualized service plans in collaboration with clients, focusing on long-term stability goals., • Assist clients in locating affordable, equitable, low barrier housing opportunities., • Conduct regular home visits and wellness checks to monitor housing stability and safety., • Provide guidance and support to clients in navigating the housing application process, including completing documentation and addressing barriers to housing., • Offer eviction prevention support including lease education, conflict resolution, and landlord mediation., • Connect clients with internal and community resources and supportive services, such as legal assistance, counseling, childcare, employment assistance, and mainstream benefits., • Collaborate with clients to develop personalized safety plans that address their immediate safety concerns and minimize the risk of future harm., • Support skill-building in areas such as budgeting, life skills, and daily living., • Advocate on behalf of clients to access resources, navigate systems, and ensure continuity of care., • Maintain accurate and confidential client records, documenting all interactions, assessments, service plans, and progress toward self-determined goals., • Compile up to date statistical data as required by funding sources, regulatory agencies, and organizational policies., • Attending departmental and organizational training for professional growth opportunities., • Perform housing inspections and HUD required documentation such as habitability and rent reasonableness., • Complete check requests for approved expenses., • Attending all required organizational and community-based meetings., • Other duties assigned as needed. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Education and/or Experience Bachelor’s degree in social work, Psychology, Human Services, or related field. Knowledge of Permanent Supportive Housing First, harm reduction, and trauma-informed care models. Experience working with individuals experiencing mental health and substance use barriers. Familiarity with housing subsidy programs (e.g., HUD, HOPWA, Section 8) and fair housing laws. Bilingual in Spanish/ English a plus. *Work or lived experience may substitute for education requirements on a case-by-case basis. Knowledge, Skills, and Abilities: Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. Qualifications To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. · While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks. · The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. • Office setting, with sustained use of a computer, • The noise level in the work environment is minimal to moderate., • Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization. · FLSA Status: Hourly, Full-time, Non-Exempt · Leader: Housing Program Manager · Salary: $23.08/hr ($45,000 annually) Benefits: · 150 hours of PTO in the first year followed by 195 hours per year moving forward. • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Account, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:184488

Job Description Licensed Practical Nurse Clinic Nursing Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: Team Damien is seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our Clinic team. The ideal candidate will provide high-quality clinical care to patients in an outpatient setting, ensuring a positive patient experience through effective communication, skilled clinical practices, and a strong commitment to patient safety and satisfaction. This position will report to the Nurse Manager of the Clinic. This role does not have any permanent administrative or supervisory duties. Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. • Provide direct patient care, including nursing assessment, planning, implementation, and evaluation of nursing care in an outpatient setting that adheres to best practices and standards of care., • Provide triage support in person and over the phone to patients of the Damien Center., • Conduct patient education and counseling on health maintenance, disease prevention, and treatment options., • Collaborate with physicians, nurse practitioners, and other healthcare professionals to develop and implement patient care plans., • Monitor and document patient progress, maintaining accurate and up-to-date medical records., • Assist in the coordination of patient referrals, follow-up appointments, and continuity of care., • Perform clinical tasks such as vital signs collection and monitoring, wound care, specimen collection, and diagnostic testing., • Ensure compliance with all healthcare regulations, standards, and policies., • Maintain a clean, safe, and organized environment for patients and staff., • Participate in quality improvement initiatives and contribute to the development of clinical policies, protocols, and procedures., • Provide emotional support and guidance to patients and their families., • Provide clinical support to medical assistants to ensure that standards of care and scope of practice are maintained., • Actively participate in maintaining a supportive and healthy team culture., • Licensed Practical Nurse certificate from accredited program, • Current and unrestricted Licensed Practical Nurse (LPN) license in the state of Indiana., • Minimum of 3-4 years of clinical nursing experience, preferably in an ambulatory care or outpatient setting. Experience working with diverse populations, including individuals living with HIV preferred. Clinical knowledge of HIV and STI and treatment preferred., • Current Basic Life Support (BLS) certification required, • Bilingual in Spanish/ English a plus. *Work or lived experience may substitute for experience requirements on a case-by-case basis. Knowledge, Skills, and Abilities: • Excellent clinical and critical thinking skills., • Strong interpersonal and communication skills., • Excellent time-management skills to work effectively and prioritize accurately in a fast-paced, dynamic environment., • Proactive approach to solving problems and communicating concerns to providers or leadership., • Proficiency in electronic health records (EHR) systems as well as Microsoft Office programs, • Strong organizational skills and attention to detail., • Compassionate and patient focused., • Team-oriented with a collaborative approach to patient care., • Adaptable and able to handle multiple priorities. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. Physical Demands: The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor. • Clinical office setting, with sustained use of a computer., • Individuals should maintain personal and professional competence and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization., • The noise level in the work environment is minimal to moderate., • Requires frequent standing, walking, bending, and lifting., • May involve exposure to infectious diseases and hazardous materials., • Must be able to work flexible hours, including some evenings as needed., • FLSA Status:Hourly, Full-time, Non-Exempt, • Leader: Nurse Manager, • 150 hours of PTO in the first year followed by 195 hours per year moving forward., • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Account, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does notconstitute a contract of employmentor guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis.Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:189530

Job DescriptionSalary: Department: Outreach Reports to: Street Outreach Manager Status: Salaried, Full-time, Exempt Position Objective: The Outreach Services Coordinator position is accountable to the client, Horizon House, and the Professional Blended Street Outreach (PBSO) Team. Accountability occurs within the context of ethical standards, organizational policies and procedures related to the delivery of service, PBSO standards of practice, and the written agreement between Horizon House and relevant funder(s). This Outreach Services Coordinator position is 100% funded through by a grant from the Nina Mason Pulliam Charitable Trust (The Trust). As such, this position is dependent on execution and continuation of said grant agreement, and termination or nonrenewal of the agreement will result in termination of the Outreach Services Coordinator position. Requirements: Training/Education: • Bachelors degree preferred; commensurate experience will be considered, • Case management experience (3-5 years), • Homeless services experience strongly preferred, • Bi-lingual (English/Spanish) a plus Experience/Skills: • Valid Indiana driver's license, • Reliable transportation and valid auto insurance, per agency guidelines, • Ability to work a flexible schedule including some evening and weekend hours, • Working knowledge of chronic medical and mental health conditions, substance use disorder and best practice approaches for addressing these barriers to housing stability, • Excellent verbal and written communication skills and the ability to communicate with diverse audiences including clients and community partners and the ability to coach team members in the same, • Strong commitment to best practice models, ethical decision-making and measurable outcomes, • Strong organizational skills, • Ability to assess for and address potential hazards/crises using effective problem-solving and de-escalation skills, and coach team members to do the same, • Skill working in a team environment, managing group dynamics and inspiring teamwork in others, • Proficiency in all Microsoft applications and the ability to quickly become proficient in electronic case management system, • Ability to demonstrate cultural sensitivity and respect clients' self-determination Special Requirements: • MUST HAVE a valid Indiana operators license in good standing and proof of state-required auto insurance. Utilization of personal vehicle for travel within the community may be required. Approved mileage is paid at current IRS reimbursement rate. Essential Functions: • With support of the Outreach Manager, interview, hire and train street outreach professionals., • Provide direct supervision of outreach team members, including job orientation, coaching, performance evaluations, and support to implement best practice approaches and meet agency standards., • Partner with team members as needed to conduct professional street outreach within Indianapolis., • Complete client and program level documentation according to agency standards., • Complete Coordinated Entry System (CES) assessments as needed; represent team at CES case conferences to facilitate housing referrals according to Indianapolis Continuum of Care (CoC) guidelines., • Follow-up on referrals and coordinate with other outreach teams/providers to ensure continuity of care., • With support of Outreach Manager, identify and improve service delivery processes to maintain best practice case management., • Contribute to PIT Count planning process via Outreach Manager; participate in PIT Count., • Establish and maintain a positive and productive working relationship with community partners. General Responsibilities: • Support outreach team members as they serve individuals experiencing homelessness through direct client contacts, advocacy and empowerment, and collaboration with partners., • Maintain accurate electronic records and adhere to client confidentiality policies and procedures; and, utilize the Homeless Management Information System (HMIS) to record outcomes necessary for program functioning and evaluation., • Assist in program evaluation and internal compliance monitoring., • Participate in and contribute to all assigned internal and community-based meetings and trainings., • Accept responsibility for professional competency as appropriate to their discipline and agency standards. The preceding essential function statements are not intended to be an exhaustive list of tasks & functions for this position. Additional tasks & functions may be assigned as needed to fulfill the mission, vision & goals of the organization. Contacts and Liaisons: The Street Outreach Services Coordinator will regularly communicate with Horizon House employees, outside vendors and other individuals as deemed necessary to fulfill the responsibilities of the position.

Job DescriptionSalary: Department: Programs, Outreach Reports to: Street Outreach Manager; Street Outreach Coordinator Status: Salaried, Full-time, Exempt Schedule: Saturday- Tuesday 8AM-4:30PM Wednesday 8:30AM-5PM Position Objective: The Street Outreach Professional position is accountable to the client, Horizon House, Downtown Indy, Inc. (DII), and the Professional Blended Street Outreach (PBSO) Team. Accountability occurs within the context of ethical standards, organizational policies and procedures related to the delivery of service, PBSO standards of practice, and the written agreement between Horizon House and DII. *This Street Outreach Professional position is 100% funded through a contract between Downtown Indy, Inc. (DII) and Horizon House. As such, this position is dependent on execution and renewal of said agreement, and termination or nonrenewal of the agreement will result in termination of the Street Outreach Professional - DII position. Requirements: Training/Education: • Ability to work evening and weekend hours, • High School Diploma, • Previous work experience (1-2 years) in homeless services preferred, • Bi-lingual (English/Spanish) a plus Experience/Skills: • Ability to establish rapport and develop professional working relationships with individuals experiencing homelessness in environmental settings, • Effective problem-solving and de-escalation skills, • Ability to demonstrate cultural sensitivity and respect clients' self-determination, • Ability to communicate effectively and professionally with referral sources and other community partners, • Knowledgeable of community resources, or the ability to quickly learn and utilize resources, • Proficient in Microsoft Office Suite, including Outlook, and the ability to quickly become proficient in using an electronic case management system, • This position requires extensive physical demands, including walking and standing for prolonged periods, bending and stooping, and navigating a variety of terrains, • Ability of lifting objects weighing approximately 25 pounds or more, • Ability to withstand extensive weather conditions due to outdoor work is essential Special Requirements: • MUST HAVE a valid Indiana operators license in good standing and proof of state-required auto insurance. Utilization of personal vehicle for travel within the community may be required. Approved mileage is paid at current IRS reimbursement rate. Essential Functions: • Working with an assigned partner, conduct professional street outreach within the Indianapolis Downtown Mile Square to engage unsheltered individuals, verify homelessness, assess needs, provide resources and services, including assisting with crisis management, and connect clients to additional services in the community., • Complete the Coordinated Entry System Assessments to facilitate housing placement for clients according to guidelines established by the Continuum of Care (CoC)., • Assist clients with transportation arrangements, including the provision of bus passes as available, to shelter, medical, mental health and employment related services and appointments., • Support the coordination of treatment planning and goal setting with clients within a multi-disciplinary team., • Follow-up on DII referrals and coordinate with the other outreach teams in the area as well as other providers to ensure continuity of care for clients., • Establish and maintain a positive and productive working relationship with DII and their partners including Street Ambassadors and IMPD Downtown District officers/staff. General Responsibilities: • Support individuals experiencing homelessness through direct client contacts, advocacy and empowerment, and collaboration and coordination of services with community providers, including public safety and local hospital staff., • Develop and maintain excellent working relationships with community partners and work collaboratively to identify and improve service delivery processes and procedures., • Maintain accurate electronic records and adhere to client confidentiality policies and procedures; and, utilize the Homeless Management Information System (HMIS) to record outcomes necessary for program functioning and evaluation., • Attend select community meetings and trainings necessary to fulfill project goals., • Accept responsibility for professional competency as appropriate to their discipline. The preceding essential function statements are not intended to be an exhaustive list of tasks & functions for this position. Additional tasks & functions may be assigned as needed to fulfill the mission, vision & goals of the organization. Contacts and Liaisons: The Street Outreach Professional DII will regularly communicate with Horizon House employees, outside vendors and other individuals as deemed necessary in order to fulfill the responsibilities of the position. Horizon House is proud to be an equal opportunity employer. We encourage qualified applicants to apply for open positions regardless of their race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or criminal background

Job Description Certified Medical Assistant Clinical Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Medical Assistant supports the clinical team by completing clinical and administrative tasks related to patient care at the direction of the nurse (RN/LPN) or provider (MD/DO/NP/Psych NP/Clinical Pharmacist). Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. • Room patients, obtain vital signs, and update health information in the electronic health record (EHR), including medical history, screening form responses, and medication reconciliation., • Act as chaperone and assist providers during procedures in the clinic., • Prepare exam rooms for patient visits by cleaning, sterilizing, and restocking supplies to maintain infection control standards., • Document all care provided and patient interactions in the EHR accurately and in real time., • Coordinate daily medication pickups with the pharmacy and return any unused injections at the end of the day., • Maintain compliance with Damien Center’s Standards of Conduct, infection control, and all related policies and procedures., • Participate actively in departmental and agency-wide meetings, training, quality improvement activities, and professional development opportunities as requested by leadership., • Provide exceptional customer service and demonstrate unconditional positive regard for all patients, coworkers, and community partners., • Foster a positive and inclusive work environment that promotes teamwork, mutual respect, and cultural humility., • Anticipate patient needs and take proactive steps to address concerns or barriers to care within scope of practice., • Ensure all clinical areas remain clean, organized, and functional throughout the workday., • Collaborate effectively with all members of the multidisciplinary team and provide support as needed to ensure optimal clinic operations., • Address challenges and conflict situations constructively, seeking assistance when appropriate. The ideal candidate will have: • Completion of Medical Assistant Program with 120 hours of completed clinical or externship experience, • Current MA certification, • Current certification in Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR). A, • High school diploma or equivalent is required Knowledge, Skills, and Abilities: The ideal candidate will have: • Minimum of four to five years of experience as a certified medical assistant in a clinical setting, preferably in ambulatory or outpatient care, • Proficiency in electronic health records is required, and eClinical Works experience is preferred, • Proficiency in Microsoft Office and related computer applications, • Strong interpersonal, organizational, and customer service skills, as well as excellent written and verbal communication. To perform this job successfully, an individual must be able to carry out each essential job function effectively and with a high level of professionalism. The requirements outlined represent the fundamental knowledge, skills, and abilities necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. The individual in this position must demonstrate integrity, discretion, and a strong commitment to confidentiality. Effective communication, attention to detail, organization, and adaptability are essential. The individual should also maintain current knowledge of best practices and emerging trends in clinical care, infection control, health equity, and patient-centered service delivery. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • While performing the duties of this job, the employee is frequently required to stand, walk, sit, bend, reach, and use hands and arms to handle or operate equipment and medical instruments., • The position requires regular communication with patients, staff, and providers, necessitating clear speech and active listening., • The employee must occasionally lift and/or move up to 25 pounds, including medical supplies or small equipment., • This role may involve periods of standing during patient care activities and occasional exposure to infectious materials in accordance with standard precautions. The workplace environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Remote work may be considered on a case-by-case basis with prior supervisor's approval. • Functions primarily within a clinical and office environment, involving direct interaction with patients, staff, and community partners., • Requires sustained use of computers, phones, and standard office or medical equipment., • Includes regular movement between exam rooms, offices, and other clinical areas., • Noise levels are generally moderate but may fluctuate with patient volume and clinic activity., • Occasional exposure to infectious materials or bodily fluids may occur; employees are expected to follow standard precautions and infection control procedures., • Employees are expected to maintain professional competency and foster an environment of courtesy, respect, inclusion, and positivity in all interactions, both internal and external to the organization., • FLSA Status: Hourly, Full-time, Non-Exempt, • Leader: Nurse Manager, • 150 hours of PTO in the first year followed by 195 hours per year moving forward., • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Account, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:189463

Job DescriptionIf you are looking for... a company that is patient-focused, provides the highest quality of care, family-oriented working environment with a non-corporate feel, managers and leadership who truly listen and follow up, teamwork, recognizes a job well done... YOU'RE IN THE RIGHT PLACE! Paradigm Health is an exciting Indiana-owned company that brings a new "Paradigm" to Home Care. Our culture is fresh, exciting and progressive to afford our team members a fulfilling work experience. We are looking for the best of the best; team members who are driven, compassionate and take pride in the quality of their care and services. This is a great opportunity for the right RN candidate. Paradigm Health is expanding rapidly throughout Indiana and you could be our next great team-member! Our mission to become the 'Employer of Choice' has led up to wining a 'Top Workplace' Award by the Indy Star for the past 5 years, and we are not finished yet!Job Description • Full-time Hospice RN Case Manager position, • Schedule: Monday thru Friday, 8a-5p, • Available territory openings: Case Manager typically assigned to cover 1-2 counties near the Office., • Performs physical and psychosocial assessment on all hospice patients., • Ability to adequately assess and reassess pain. Utilizes appropriate pain management techniques. Educates the patient and family regarding pain management., • Responds to the physical, mental, social and emotional needs of terminally ill patients and their families., • Assesses patient’s condition, initiates plan of care, re-evaluates and updates as necessary., • Obtains all necessary physician orders and collaborates with physician as patient’s needs dictate., • Initiates case conferences to discuss multidisciplinary team responsibilities, pain management, bereavement counseling, etcBenefits, • Competitive salary, • Mileage reimbursement, • Excellent PTO program (up to 136 hours in first year), • Every Friday is payday!, • Health, dental, vision, • 401k match program, • Great team environment!Requirements, • One year Hospice experience preferred, • 2 years of RN experience required, • Licensed Registered Nurse in State of Indiana, • Current driver's license

Job DescriptionAbout Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers neuropsychological assessments, diagnosis, with tailored care for ADHD, and support for autism and learning differences. We are looking for a contract Neuropsychologist who is passionate about whole-person, whole-family mental health care. This contract role is a great fit for providers who enjoy working in a collaborative team environment, including the patient’s psychologist, therapist, and/or psychiatrist. Traits for success include: Results driven, detailed, process oriented, and comfortable with data. Candidates with an independent work ethic who are flexible and adaptable, we encourage you to apply. What You’ll Do: • Provide comprehensive neuropsychological evaluations for clients of all ages, in collaboration with their families and/or other collateral sources, • Interpret a wide variety of psychological and neuropsychological test batteries, with occasional direct test administration, • Serve as a subject matter expert in the use and interpretation of neuropsychological assessments, • Supervise and oversee the work of the patient’s assigned psychometrist to ensure accurate and reliable data collection, • Complete detailed neuropsychological evaluation reports and prepare separate brief summary documents tailored for clients, families, and referring providers, • Conduct clear, supportive feedback sessions to explain findings, diagnoses, and personalized recommendations, • Collaborate with the patient’s care team (psychiatrist, care manager, and/or mental health wellness coach) to inform and coordinate treatment planning, • Comfortable completing in-person and virtual sessions with patients and their familiesRequirements:, • Doctorate degree in Psychology from an American Psychological Association accredited program, • One year predoctoral internship with specialization in neuropsychology preferred, • Two year postdoctoral fellowship with specialization in neuropsychology preferred, • An equivalent combination of experience, supervision, or training will be considered on a case-by-case basis, • Licensed in California or New York preferred, • PSYPACT authorized or PSYPACT eligible preferred, • Experience conducting testing virtually and in person, • Familiarity with online web-based applications, • Effective therapeutic communication skills, • Able to deliver care virtually or in person and within your own office space, • Candidates must successfully pass a drug screen and background check for this opportunityHere are some of the advantages of joining the Lyra + Bend network:, • Connect with highly compatible clients who are a good fit for your clinical expertise, • Set your own schedule, without a minimum hours requirement, • Focus less on the administrative burden of billing with Lyra’s paperless billing and quick payment turnaround, • Have peace of mind with Lyra’s 24/7 Care Navigation team for client crisis support, • Access to a robust offering of live and recorded CE credited courses (approved by APA, ASWB, and NBCC)

Job Description Long-Acting Injectable (LAI) Coordinator Clinical Team Damien Center Values Dignity-Collaboration-Accountability-Access-Quality-Innovation Founded in 1987, Damien Center is Indiana’s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. Position Summary: The Long-Acting Injectable (LAI) Coordinator supports Damien Center’s interdisciplinary clinical team by managing the coordination and administration of long-acting injectable medications. This role combines administrative and clinical responsibilities to ensure timely access, safe administration, and accurate documentation of LAI therapies. The LAI Coordinator plays a vital role in maintaining seamless communication between patients, pharmacy, billing, and clinical staff to promote efficient, patient-centered care. Duties and Responsibilities: This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. • Coordinate all administrative tasks related to long-acting injectable medication administration for Damien Center patients., • Review and verify referral paperwork for LAI medications to ensure accuracy and completeness., • Collaborate with pharmacy and billing departments to confirm prior authorization status, coverage, and medication availability., • Schedule and maintain injection-only appointments, including rescheduling as needed to ensure continuity of care., • Room patients, obtain vital signs, and update health information in the electronic health record (EHR), including medical history, screening form responses, and medication reconciliation., • Administer long-acting injections (intramuscular, subcutaneous, or intradermal) as ordered, documenting all administrations in medication logs and tracking systems., • Prepare exam rooms for patient visits by cleaning, sterilizing, and restocking supplies to maintain infection control standards., • Document all care provided and patient interactions in the EHR accurately and in real time., • Coordinate daily medication pickups with the pharmacy and return any unused injections at the end of the day., • Maintain compliance with Damien Center’s Standards of Conduct, infection control, and all related policies and procedures., • Participate actively in departmental and agency-wide meetings, training, quality improvement activities, and professional development opportunities as requested by leadership., • Provide exceptional customer service and demonstrate unconditional positive regard for all patients, coworkers, and community partners., • Foster a positive and inclusive work environment that promotes teamwork, mutual respect, and cultural humility., • Anticipate patient needs and take proactive steps to address concerns or barriers to care within scope of practice., • Ensure all clinical areas remain clean, organized, and functional throughout the workday., • Collaborate effectively with all members of the multidisciplinary team and provide support as needed to ensure optimal clinic operations., • Address challenges and conflict situations constructively, seeking assistance when appropriate. The ideal candidate will have: • Completion of Medical Assistant Program with 120 hours of completed clinical or externship experience, • Current MA certification, • Current certification in Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR)., • High school diploma or equivalent is required Knowledge, Skills, and Abilities: The ideal candidate will have: • Minimum of five years of experience as a certified medical assistant in a clinical setting, preferably in ambulatory or outpatient care, • Proficiency in electronic health records is required, and eClinical Works experience is preferred, • Proficiency in Microsoft Office and related computer applications, • Strong interpersonal, organizational, and customer service skills, as well as excellent written and verbal communication. To perform this job successfully, an individual must be able to carry out each essential job function effectively and with a high level of professionalism. The requirements outlined represent the fundamental knowledge, skills, and abilities necessary for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. The individual in this position must demonstrate integrity, discretion, and a strong commitment to confidentiality. Effective communication, attention to detail, organization, and adaptability are essential. The individual should also maintain current knowledge of best practices and emerging trends in clinical care, infection control, health equity, and patient-centered service delivery. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • While performing the duties of this job, the employee is frequently required to stand, walk, sit, bend, reach, and use hands and arms to handle or operate equipment and medical instruments., • The position requires regular communication with patients, staff, and providers, necessitating clear speech and active listening., • The employee must occasionally lift and/or move up to 25 pounds, including medical supplies or small equipment., • This role may involve periods of standing during patient care activities and occasional exposure to infectious materials in accordance with standard precautions. The workplace environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Remote work may be considered on a case-by-case basis with prior supervisor's approval. • Functions primarily within a clinical and office environment, involving direct interaction with patients, staff, and community partners., • Requires sustained use of computers, phones, and standard office or medical equipment., • Includes regular movement between exam rooms, offices, and other clinical areas., • Noise levels are generally moderate but may fluctuate with patient volume and clinic activity., • Occasional exposure to infectious materials or bodily fluids may occur; employees are expected to follow standard precautions and infection control procedures., • Employees are expected to maintain professional competency and foster an environment of courtesy, respect, inclusion, and positivity in all interactions, both internal and external to the organization. FLSA Status: Hourly, Full-time, Non-Exempt · Leader: Nurse Manager Salary: $24/hr · Benefits: • 150 hours of PTO in the first year followed by 195 hours per year moving forward., • 12 paid holidays, • Medical coverage options include a PPO plan or a HDHP., • Dental & Vision plans, • Health Saving Account or Flexible Spending Accouny, • Dependent Care Flexible Spending Account, • Employee Assistance Program, • 403b Retirement Account with 5% matching and 100% vesting after 90 days, • Life Insurance @ 2 times the annual salary, • Voluntary Life Insurance Plan including spouse and child coverage options, • Short- & Long-Term Disability Plans, • Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges, • Professional Development Opportunities, • Tuition Assistance Damien Center is an Equal Opportunity Employer Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please apply at This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center’s right to assign or reassign duties and responsibilities to this position at any time. Powered by ExactHire:189345

Job DescriptionSalary: Department: Housing Reports to: Housing Program Manager Direct Reports: Intensive Case Managers Status: Salaried, Full-time, Exempt Position Objective: Requirements: Training/Education: • Masters degree preferred;, • 2-3 years supervisory experience preferred;, • Three to five years of experience providing services to homeless or low-income persons preferred (may include employment, educational or volunteer experiences, internships, and academic studies). Education/Skills: • Ability to engage and establish positive rapport with a diverse group of individuals experiencing homelessness who are on the street or in other locations not intended for human habitation;, • Ability to work cooperatively and productively with outreach team members and staff of partner agencies and community organizations;, • Knowledge of human behavior to provide assessment, intervention and support services;, • Working knowledge of chronic medical and mental health conditions, substance abuse behavior, and best practice treatment approaches;, • Expertise in housing first principles and harm reduction and how to put them into practice;, • Exceptional communication skills and a strong commitment to a team environment;, • Detail-oriented with strong organizational skills;, • Proficient in all Microsoft and Google applications and ability to master use of an electronic database;, • MUST HAVE a valid Indiana operators license in good standing and proof of state-required auto insurance. Essential Functions: Clinical Supervision: • Provide day to day supervision to Intensive Case Managers within program., • Provide guidance and expertise related to housing stability and service delivery., • Provide oversight and/or coordination of treatment goals/plans., • Assist in maintaining relationships with landlords/property managers and IHA., • Complete reviews in accordance with Horizon House Policy., • Supervision of practicum students as needed. Coordinated Entry: • Responsible for managing referrals from the coordinated entry system and assigning to Intensive Case Managers., • Manage referral tracking in accordance with case conferencing guidelines., • Maintain relationship with community partners in order to ensure thorough service delivery. Record Keeping: • Manage Intensive Case Managers in maintaining appropriate and timely documentation including but not limited to client identifying information, service records and case notes., • Documentation of encounters with clients as well as services performed on behalf of clients will be compliant with agency and Indianapolis Continuum of Care standards and protocols and will be entered into the HMIS adopted by the Continuum and utilized by Horizon House., • Ensure compliance with funding in regards to frequency of documentation, quality of documentation, and services entered- ensure this aligns with goals set forth by funding stream. Legal and Ethical Practice: • Take appropriate action based on agency protocol and in accordance with the law., • Observe policies related to client confidentiality with respect to reports of abuse or neglect or other reports to law enforcement entities., • Maintain ethical conduct/behavior with clients, co-workers, and colleagues. Case Conferences and Staff Meetings: • Participate in multidisciplinary and/or community case conferencing designed to advance client progress toward goals., • Attend and participate in Housing Team meetings and other Horizon House staff meetings as assigned. Represent the agency at community meetings/events as assigned. Education/Training: • Attend required agency education and training activities, including those that are position-specific. Participate in community training initiatives as available/assigned., • Assist in training new staff and community partners as appropriate., • Provide education on housing and documentation processes to the entire team. Program Development: • Work with Housing Program Manager as new housing program opportunities arise to ensure processes and procedures are developed, documented, and training is provided to appropriate staff members., • Work with Housing Program Manager to ensure list of necessary materials are ordered and kept in supply in accordance with funding stream (ex. Household products, food, etc)., • Work with team to determine on-site services including but not limited to recovery meetings, recreational activities, nutrition, etc. This position will be responsible for the monthly calendar of events and maintaining relationships with outside providers. The preceding essential function statements are not intended to be an exhaustive list of tasks and functions for this position. Additional tasks & functions may be assigned as needed to fulfill the mission, vision & goals of the organization. Contacts and Liaisons: The Case Management Supervisor Housing Team will regularly communicate with Horizon House employees, outside vendors and other individuals as deemed necessary in order to fulfill the responsibilities of the position. Horizon House is proud to be an equal opportunity employer. We encourage qualified applicants to apply for open positions regardless of their race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, veteran status, or criminal background.